Dell VNX5600 VNX Family Monitoring and Reporting 2.2 User Guide
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- Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 1
EMC® VNX Family Monitoring and Reporting Version 2.2 User Guide P/N 300-014-420 08 - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 2
used herein are the property of their respective owners. For the most up-to-date regulatory document for your product line, go to EMC Online Support (https://support.emc.com). 2 EMC VNX Family Monitoring and Reporting 2.2 User - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 3
10 Administration 10 Architectural Overview 10 Installing Environment and system requirements 12 Host system requirements 12 Browser Requirements 12 Supported Platforms 13 Supported Languages 13 Installing on Windows 13 Installing on Linux 14 Deploying as a vApp 14 Upgrading the vApp 15 - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 4
Export reports 43 Report tools 44 The Report Wizard 45 Example of creating a report with the Report Wizard 46 Scheduling Reports 47 Troubleshooting Common Issues 50 Resetting Alerts 50 Resetting the Alert email text 51 Available reports and metrics VNX Block/CLARiiON (All Reports 53 VNX - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 5
function properly or does not function as described in this document. Note: This document was accurate at publication time. Go to EMC Online Support (http://support.emc.com) to ensure that you are using the latest version of this document. Purpose This document describes how to configure and use - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 6
Support at: http://support.emc.com Technical support - Go to EMC Online Support and click Service Center. You will see several options for contacting EMC Technical Support. Note that to open a service request, you must have a valid support 6 EMC VNX Family Monitoring and Reporting 2.2 User Guide - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 7
CHAPTER 1 Introduction This introduction includes the following topics: ◆ Summary of VNX Family Monitoring and Reporting 8 ◆ Architectural Overview 10 Introduction 7 - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 8
CLARiiON®, and Celerra® storage systems qualified for support. Monitoring and Reporting is a versatile solution workload patterns. It also helps with problem diagnosis, trend analysis, and capacity Situations to Watch, Top N Reports, Service Levels, and Trending and Forecasting. These views Guide - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 9
you to quickly pinpoint utilization and performance problems. From this top perspective, you can data and visualize it from different angles for better troubleshooting. Reports can run on-demand. Report options include systems Block services summary of one or multiple VNX File services summary of - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 10
-down facilities. Please refer to Appendix B, "Communication Ports," for the list of ports used by the application. 10 EMC VNX Family Monitoring and Reporting 2.2 User Guide - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 11
CHAPTER 2 Installing This chapter discusses information and procedures for the following topics: ◆ Environment and system requirements 12 ◆ Installing on Linux 14 ◆ System start...17 ◆ Uninstalling ...18 ◆ Upgrading ...18 Installing 11 - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 12
to the release notes for your storage system or the E-Lab Interoperability Matrix on EMC Online Support. The host system must meet the following hardware requirements: 1 system 2-3 systems Up to 10 ◆ Chrome (latest) ◆ Safari 5.1.1 or later 12 EMC VNX Family Monitoring and Reporting 2.2 User Guide - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 13
for Block 5.33 OE for File 7.0, 7.1 OE for Block 5.31, 5.32 OE for File 8.1 OE for File 7.0, 7.1 FLARE OE 4.30 DART OE 5.6, 6.0 Supported Languages The VNX Family Monitoring Reporting software is available in the following languages: ◆ English ◆ French For more information on setting user language - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 14
default location of service scripts or enter another location. Enter the service scripts directory [/ vSphere menu navigation options described in this guide may vary slightly from the options you see Monitoring and Reporting vApp files from EMC Online Support. 2. Open the vSphere Client and connect - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 15
updated VNX Family Monitoring and Reporting vApp files from EMC Online Support. 2. Validate that the checksum matches by clicking the Checksum link to the default firewall configuration by editing etc/sysconfig/SuSEfirewall2.d/services/mr will be overwritten during the upgrade with the original - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 16
custom configuration for all future upgrades. Run enable_firewall_port.sh for instructions on how to use the script. Update Linux Components to a maximum of 65534. This modification enables Monitoring and Reporting services to open 65534 files and 65534 processes when needed. 1. Open User Guide - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 17
# su vnx -c 'ulimit -n -u' System start At the end of the installation process, system services are started and your default browser is opened to the URL where you can start configuring your system tasks," for detailed information on how to configure and troubleshoot your system. System start 17 - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 18
executable directory cd /opt/VNX/bin: 2. Stop services ./manage-modules.sh service stop all 3. Remove services ./manage-modules.sh service remove all 4. Remove the distribution cd /opt rm Reporting for the VNX Family 2.0 from EMC Online Support. 18 EMC VNX Family Monitoring and Reporting 2.2 User - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 19
historical data for your system(s). 1. On the 1.x host system, stop the VNX Collector service. Leave all other services running. 2. On a new system, download Monitoring and Reporting 2.x from EMC Online Support. 3. Follow the procedures for installation for your host system, as described in "English - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 20
Installing 20 EMC VNX Family Monitoring and Reporting 2.2 User Guide - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 21
CHAPTER 3 Administration tasks This chapter discusses administration tasks including: ◆ About Home Page 22 ◆ Managing licenses 23 ◆ Managing User Accounts 24 ◆ Viewing Storage Systems 26 ◆ Adding/Editing a System 26 ◆ Alerting...28 ◆ Data Enrichment ...31 ◆ Backing up your system 35 ◆ - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 22
Systems Add New View system status, system storage consumption, and service statuses. From the service section, you can click a given service to start or stop it. Request permanent licenses, install the corresponding configuration page. 22 EMC VNX Family Monitoring and Reporting 2.2 User Guide - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 23
tasks The home page also shows data storage usage and allows you to control the services required to operate the application. The following table lists the system services and their functions. Alerting Backend Collecting Database Event Processing Gateway Scheduler Web Portal Controls alert - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 24
cannot log into the system. Delete Delete the user. IMPORTANT To reset user passwords, follow the instructions in "Edit an existing user" to update the password fields under User Data. Edit user settings email address. 3. Click Save. 24 EMC VNX Family Monitoring and Reporting 2.2 User Guide - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 25
Administration tasks Edit user reporting preferences 1. On the main dashboard page, go to Settings. 2. On the Preference tab, edit the default language and Report Auto Refresh Rate, then click Save. Managing User Accounts 25 - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 26
applies only to Next-Generation VNXe systems (VNXe3200). Mandatory fields are indicated with a red asterisk. Supported legacy CLARiiON CX4 and Celerra NS systems can also be added from this screen. Note that it can to the Control Station. 26 EMC VNX Family Monitoring and Reporting 2.2 User Guide - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 27
how often Monitoring and Reporting queries the storage systems for updated metrics. You can also Add a New System from this page, and manually refresh the data using the Retrieve missing information button. Configuring Mail VNX Family Monitoring and Reporting offers the option of emailing reports - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 28
the trap when the alert condition is no long occurring. Note: Monitoring and Reporting does not support customization of community strings. The community string is enforced as "default". IMPORTANT In order to receive down option set to all. 28 EMC VNX Family Monitoring and Reporting 2.2 User Guide - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 29
Administration tasks b. To apply the alert to only certain components, set the Selection drop-down to some. Click the Add values button. A pop up window will appear, displaying all components to which you can apply the alert. Use the checkboxes to select the components and click Ok. This window also - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 30
LUN Response Time Storage Pool Percent Subscribed Storage Processor Dirty Pages Utilization Storage Processor Utilization Unit % % milliseconds % % % 30 EMC VNX Family Monitoring and Reporting 2.2 User Guide - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 31
is a RAID5 LUN on the Performance tier on a VNX5700 array, the cost-of-service of the Development Business Unit will be $3.14 per GB used. The Chargeback GB of each of those LUNs will be added to the total cost of service of the business unit. You can also associate mixed LUNs with a particular business - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 32
each RAID type and tier for all array models, leave the default value of .* in this column. 32 EMC VNX Family Monitoring and Reporting 2.2 User Guide - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 33
Administration tasks 3. Click an existing row in the Cost column. Edit the default value to the appropriate cost per GB for that RAID type on that tier. Note: Cost values cannot include decimals. 4. Repeat steps 1-3 for the remaining rows as needed. 5. Click Save. To add new rows to Cost: 1. Add - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 34
from working correctly. Do not use the New Tagging, Add new key or Add new property buttons. 34 EMC VNX Family Monitoring and Reporting 2.2 User Guide - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 35
Administration tasks Backing up your system It is essential that you back up the VNX Family Monitoring and Reporting solution on a regular basis. We recommend you back up data at the end of every business day and save the backed up information off-site. The backup of the Monitoring and Reporting - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 36
. Accumulation period 5 minutes (raw data) hourly daily weekly Retention period 15 days 92 days 365 days 4 years 36 EMC VNX Family Monitoring and Reporting 2.2 User Guide - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 37
CHAPTER 4 Viewing Reports This chapter discusses the following topics: ◆ The web portal ...38 ◆ Search for components 40 ◆ Display options ...41 ◆ Export reports ...43 ◆ Report tools ...44 ◆ Scheduling Reports 47 These features are available to all VNX Family Monitoring and Reporting users. - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 38
time range settings Export the currently displayed report into a common format. Access the wizard and control favorites. 38 EMC VNX Family Monitoring and Reporting 2.2 User Guide - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 39
The report tree Viewing Reports The report tree on the left of the page is a dynamic hierarchical tree you use to navigate nodes. You can browse the tree by clicking each entry, node icon, or node name, which displays that report in the main page area. To expand or collapse nodes to view or hide - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 40
all, and then the name of the system or component for which you want to view reports. 40 EMC VNX Family Monitoring and Reporting 2.2 User Guide - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 41
Viewing Reports Display options Information is presented in pre-configured graphics or tabular reports. The Display menu on the top of the dashboard allows you to change the display options for finer examination. To change the report display options 1. From the Time Selection area, choose the type - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 42
click directly on the graphical interface to change the view or parameters. The default view is static. 42 EMC VNX Family Monitoring and Reporting 2.2 User Guide - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 43
according to the graph type. XLS format Exports the report in an XLS file. If it is a multipart report, each part is exported in a separate sheet. For graphs, data is exported according to the graph type. If you choose XLS 1 column, all of the values are displayed in one column. PNG - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 44
at scheduled intervals and sends it as a PDF attachment to the email address configured in your settings. 44 EMC VNX Family Monitoring and Reporting 2.2 User Guide - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 45
an issue and you want to access data quickly. This is also a helpful tool to compare metrics for troubleshooting purposes. To use the Report Wizard 1. On the Tools menu click Report Wizard. 2. From the View Type list select a view type. The available views are - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 46
: CPU/0. • Available Metrics: CurrentUtilization. 3. Click Run. You can save the report to My Reports to rerun it. 46 EMC VNX Family Monitoring and Reporting 2.2 User Guide - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 47
Viewing Reports Scheduling Reports Reports can be scheduled to be generated at specific times and delivered by email to recipients as PDFs. Whenever a report is scheduled to be generated, it queries the database for the latest data. To schedule a report: 1. Browse to the report you would like to - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 48
the Editing Scheduled Report screen, update the report name, schedule, and email recipients as needed. Click Save. 48 EMC VNX Family Monitoring and Reporting 2.2 User Guide - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 49
CHAPTER 5 Troubleshooting The content of this document describes the paragraph tags, character tags, and cross-reference formats supported in this chapter template. ◆ Common Issues ...50 ◆ Resetting Alerts...50 Troubleshooting 49 - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 50
Troubleshooting • All Monitoring and Reporting services are up and running, Ensure that: • All Monitoring and Reporting services are up and running • You tried the the error message and contact support. Resetting Alerts Resetting alerts 3. Stop and restart Alerting services. From the Monitoring and - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 51
Troubleshooting On Windows 1. In Windows Explorer, navigate to Program Files > VNX > Backends > Alerting-Backend : /opt/VNX/bin/manage-modules.sh update alerting-backend 4. Stop and restart Alerting services. From the Monitoring and Reporting Home page, Select Alerting > Stop Process. 5. Select - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 52
Troubleshooting Figure 1 Alert email example 52 EMC VNX Family Monitoring and Reporting 2.2 User Guide - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 53
Storage Processors A and B. VNX Block Arrays Raw Capacity Total, Raw Capacity Free, Usable Capacity, Logical Summary Free Capacity and Element in Problem. Block Usable Capacity Distribution of used and free space for all arrays. Distribution by Model Distribution of arrays according to their - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 54
data is available in this list, there are no known broken disks. Chargeback Reports Calculates cost-of-service of business units Top 10 Application This report displays the top 10 most costly applications. by Cost months. Application 54 EMC VNX Family Monitoring and Reporting 2.2 User Guide - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 55
Available reports and metrics VNX File / Celerra (All Reports) Parent VNX File / Celerra VNX File CPU Utilization (%) VNX File / Celerra Protocol Overview / DM VNX File / Celerra VNX File Summary VNX File / Celerra Capacity Capacity Capacity Capacity Capacity VNX File / Celerra Performance - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 56
Capacity by Service Level : Array capacity used to support RAID protection overhead. • Services. • File Used Capacity: Total capacity used by File Services service level. Service level is based on disk type, disk size, RAID type and FAST cache status (enabled/disabled). For FAST LUNs, Service - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 57
systems and SavVols. • Usable SavVol: Storage capacity of SavVols on NAS Disks or NAS Pools. • File System Overhead: Reserved overhead capacity to support a production file system. NAS File systems Usage • File System Used: Used capacity of production file systems. • NAS Pool Free: Free capacity - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 58
Available reports and metrics 58 EMC VNX Family Monitoring and Reporting 2.2 User Guide - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 59
server for browsers to access the application. Port TCP/2000 TCP/2001 TCP/48443 TCP/53306 TCP/58080 Backend Backend Gateway Database Web Portal Service The following table lists IP ports used by VNX Family Monitoring and Reporting to access arrays. These ports need to be opened from Monitoring - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 60
Communication Ports 60 EMC VNX Family Monitoring and Reporting 2.2 User Guide - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 61
, 46 S scheduling reports, scheduled reports 47 Search 40 search 40 T time drift display options 41 time frame 42 lock 42 tools 44 tree minimize 39 Troubleshooting 49 U URL 17 user name 17 V VNX Block Reports 9 VNX File Reports 9 VNX Monitoring and Reporting 8 VNX System add 26 edit 26 Index 61 - Dell VNX5600 | VNX Family Monitoring and Reporting 2.2 User Guide - Page 62
Index 62 EMC VNX Family Monitoring and Reporting 2.2 User Guide
EMC
®
VNX Family Monitoring and
Reporting
Version 2.2
User Guide
P/N 300-014-420
08