Dell Vostro 16 5640 Owners Manual

Dell Vostro 16 5640 Manual

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  • Dell Vostro 16 5640 | Owners Manual - Page 1
    Vostro 16 5640 Owner's Manual Regulatory Model: P131F Regulatory Type: P131F001 April 2024 Rev. A02
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    and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2024 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks
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    of Vostro 16 5640 7 Right...7 Left...7 Top...8 Front...9 Bottom...10 Service Tag...11 Battery charge and status light ...11 Chapter 2: Set up your Vostro 16 5640 12 Chapter 3: Specifications of Vostro 16 5640 15 Dimensions and weight...15 Processor...15 Chipset...16 Operating system...16 Memory
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    Electrostatic discharge-ESD protection...29 ESD Field Service kit ...30 Transporting sensitive components...31 After working inside your computer...31 BitLocker...31 Recommended tools...31 Screw list...32 Major components of Vostro 16 5640...33 Chapter 5: Removing and installing Customer Replaceable
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    102 Clearing BIOS (System Setup) and System passwords 102 Chapter 9: Troubleshooting...103 Handling swollen rechargeable Li-ion batteries...103 Locate the Service Tag or Express Service Code of your Dell computer 103 Dell SupportAssist Pre-boot System Performance Check diagnostics 104 Running the
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    Backup media and recovery options...107 Wi-Fi power cycle...107 Drain residual flea power (perform hard reset)...107 Chapter 10: Getting help and contacting Dell 109 6 Contents
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    Right 1 Views of Vostro 16 5640 Figure 1. Right view 1. SD-card slot Reads from and writes to the SD card. The computer supports the following card types: ● Secure Digital (SD) ● Secure Digital High Capacity (SDHC) ● Secure Digital Extended Capacity (SDXC) 2. Universal audio port Connect
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    also used for diagnostics. For more information, see the Troubleshooting section in the Owner's Manual of your computer. 3. HDMI 1.4 port Connect to displays. Provides data transfer rate of up to 10 Gbps. Supports Power Delivery that enables two-way power supply between devices. Vostro 16 5640
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    on Dell Site. 3. Touchpad Move your finger on the touchpad to move the mouse pointer. Tap to left-click and two fingers tap to right-click. Front Figure 5. Front view 1. Left microphone Provides digital sound input for audio recording and voice calls. 2. Privacy shutter Views of Vostro 16 5640 9
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    view 1. Right speaker Provides audio output. 2. Service Tag label The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your Internet access, with a transfer rate of 10/100/1000 Mbps. 4. Air vents 10 Views of Vostro 16 5640
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    that allows Dell service technicians to identify the hardware components in your computer and access warranty information. Figure 7. Service Tag Battery charge and status light The following table lists the battery charge and status light behavior of your Vostro 16 5640. Table 1. Battery
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    at Dell Support Site. For Windows: Follow the on-screen instructions to complete the setup. When setting up, Dell Technologies recommends Support and Protection screen, enter your contact details. 3. Locate and use Dell apps from the Windows Start menu-Recommended. 12 Set up your Vostro 16 5640
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    Support Site. Figure 12. Dell Update Dell Update Updates your computer with critical fixes and latest device drivers as they become available. For more information about using Dell Update, see the product guides and third-party license documents at Dell Support Site. Set up your Vostro 16 5640
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    your computer and automates the engagement process with Dell Technical support. It addresses performance and stabilization issues, prevents 's Guide at SupportAssist for Home PCs. NOTE: In SupportAssist, click the warranty expiry date to renew or upgrade your warranty. 14 Set up your Vostro 16 5640
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    : 1.87 kg (4.12 lb) ● Maximum: 1.93 kg (4.25 lb) Processor The following table lists the details of the processors that are supported for your Vostro 16 5640. Table 5. Processor Description Processor type Option one Intel Core 5 1334U Option two Intel Core 5 120U Option three Intel Core 7 150U
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    selected in the My Dell app on your computer. Processor cache 12 MB 12 MB 12 MB Integrated graphics Intel Graphics Intel Graphics Intel Graphics Chipset The following table lists the details of the chipset that is supported for your Vostro 16 5640. Table 6. Chipset Description Chipset
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    your Vostro 16 5640. Table 7. Memory specifications Description Memory slots Values Two SODIMM Memory type DDR5 Memory speed 5200 MT/s Maximum memory configuration 32 GB Minimum memory configuration 8 GB Memory size per slot 8 GB, 16 GB, or 24 GB Memory configurations supported ● 8 GB
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    types of M.2 cards, search in the Knowledge Base Resource at Dell Support Site. Ethernet The following table lists the wired Ethernet Local Area Network (LAN) specifications of your Vostro 16 5640. Table 10. Ethernet specifications Description Model number Values Realtek RTL8111H Transfer
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    Dual-array microphones (for computers shipped with an aluminum chassis) Storage This section lists the storage options on your Vostro 16 5640. Your Vostro 16 5640 supports only one M.2 2230 solid-state drive. Table 13. Storage specifications Storage type Interface type M.2 2230 PCIe NVMe Class
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    : The maximum capacity that is supported by the media-card reader varies depending on the standard of the media card that is installed on your computer. Keyboard The following table lists the keyboard specifications of your Vostro 16 5640. Table 15. Keyboard specifications Description Keyboard
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    Table 16. Primary behavior of function keys Function key Primary behavior F1 Mute/unmute audio F2 Decrease audio volume F3 Increase audio volume F4 the document or page Home (move to the beginning of the document) End (move to the end of the document) Specifications of Vostro 16 5640 21
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    gestures available on Windows, see the Microsoft Knowledge Base article at Microsoft Support Site. Power adapter The following table lists the power adapter specifications of your Vostro 16 5640. Table 20. Power adapter specifications Description Type Values 65W Connector dimensions: External
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    these ranges may impact the performance of specific components. Battery The following table lists the battery specifications of your Vostro 16 5640. Table 21. Battery specifications Description Battery type Values 4-cell, 54 Wh, Lithium Ion Polymer, ExpressCharge Capable Battery voltage 15
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    using the Dell Power Manager application. For more information about Dell Power Manager, search in the Knowledge Base Resource at Dell Support Site. display specifications of your Vostro 16 5640. Table 22. Display specifications Description Display type Option one 16" Full High Definition Plus
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    dpi Fingerprint-reader sensor pixel size 108 x 88 Sensor The following table lists the sensor of your Vostro 16 5640. Table 24. Sensor Sensor support Adaptive Thermal Performance Accelerometer GPU-Integrated The following table lists the specifications of the integrated Graphics Processing Unit
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    the multiple display support matrix for your Vostro 16 5640. Table 26. Multiple display support matrix Graphics Card Direct Graphics Controller Direct Output Mode Supported external displays with computer internal display on Intel Graphics Not supported 2 Supported external displays with
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    damage to the eyes. ComfortView mode can be enabled and configured using the Dell CinemaColor application. ComfortView mode complies with TÜV Rheinland's requirement for low blue light displays. Low blue . ● Take an extended break for 20 minutes every two hours. Specifications of Vostro 16 5640 27
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    and the contacts. CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at
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    Service Mode, or the computer does not support Service 3 seconds or until the Dell logo appears on the screen. Service Mode, skip this process. Safety precautions The safety precautions chapter details the primary steps to be taken before performing any disassembly instructions intermittent problems
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    higher than in previous Dell products. For this reason The more difficult type of damage to recognize and troubleshoot is the intermittent (also called latent or "walking mat, and the hardware is known as bonding. Use only Field Service kits with a wrist strap, mat, and bonding wire. Never use
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    for safe transport. ESD protection summary It is recommended to always use the traditional wired ESD grounding wrist strap and protective anti-static mat when servicing Dell products. In addition, it is critical to keep sensitive parts separate from all insulator parts while performing
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    Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, and the quantity of screws, and then place them in a screw storage box. This is to ensure that the correct number of screws and correct screw type is restored when the component is replaced. NOTE: Some
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    a single (M2x3.5) screw. The bracket is bundled with the system board as a service part and MUST NOT be removed from the system board. Quantity 4 1 1 Screw image Major components of Vostro 16 5640 The following image shows the major components of Vostro 16 5640. Working inside your computer 33
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    Figure 15. Major components of Vostro 16 5640 1. Base cover 2. Battery 3. System board 4. Wireless card 5. Memory modules 6. Palm-rest and keyboard assembly 7. Speakers 8. Display assembly 9. Touchpad bracket 10. Touchpad assembly 11. M.2 2230 solid-
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    12. Fan 13. Heat sink 14. Power-adapter port 15. I/O board 16. Power button with optional fingerprint reader NOTE: Dell provides a list of components and their part numbers for the original computer configuration purchased. These parts are available according to warranty coverage purchased by the
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    5 Removing and installing Customer Replaceable Units (CRUs) The replaceable components in this chapter are Customer Replaceable Units (CRUs). CAUTION: Customers can replace only the Customer Replaceable Units (CRUs) following the safety precautions and replacement procedures. NOTE: The images in
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    Removing and installing Customer Replaceable Units (CRUs) 37
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    Figure 16. Removing the base cover Steps 1. Remove the six (M2x5.5) screws and loosen the two captive screws that secure the base cover to the palm-rest
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    Removing and installing Customer Replaceable Units (CRUs) 39
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    Figure 17. Installing the base cover Steps 1. Place the base cover on top of the palm-rest and keyboard assembly. 2. Align the screw holes on the base cover with the screw holes on the palm-rest and keyboard assembly, and snap the base cover latches into place. 3. Tighten the two captive screws and
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    this task The following images indicate the location of the memory module and provide a visual representation of the removal procedure. NOTE: Vostro 16 5640 supports a dual-channel RAM memory configuration. Figure 18. Removing the memory module Steps 1. Lift the Mylar to access the memory module
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    The following images indicate the location of the memory module and provide a visual representation of the installation procedure. NOTE: Vostro 16 5640 supports a dual-channel RAM memory configuration. Figure 19. Installing the memory module 42 Removing and installing Customer Replaceable Units
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    Steps 1. Lift the Mylar to access the memory-module slot. 2. Align the notch on the memory module with the tab on the memory-module slot (DIMM A DDR5 ONLY or DIMM B DDR5 ONLY) on the system board. 3. Slide the memory module firmly into the memory-module slot at an angle. 4. Press down on the memory
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    Figure 20. Removing the solid-state drive Steps 1. Remove the three screws (M2x3.5) that secure the solid-state drive to the system board. 2. Slide and remove the solid-state drive thermal plate along with the solid-state drive from the M.2 card slot (SSD) on the system board. 3. Reverse the thermal
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    Figure 21. Installing the solid-state drive Steps 1. Align and place the solid-state drive on the thermal plate. 2. Replace the screw (M1.6x1.8) to secure the solid-state drive to the thermal plate. 3. Reverse the thermal plate along with the solid-state drive. 4. Align the notch on the solid-state
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    Figure 22. Removing the wireless card Steps 1. Remove the screw (M2x3.5) that secures the wireless-card bracket to the system board. 2. Lift the wireless-card bracket off the wireless card. 3. Disconnect the wireless-antenna cables from the connectors on the wireless card. 4. Slide and remove the
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    wireless-antenna cables to the wireless card. The following table provides the antenna-cable color scheme for the wireless card that is supported by your computer. Table 30. Antenna-cable color scheme Connector on the wireless card Antenna-cable color Main White Auxiliary Black Silkscreen
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    Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer. Speakers Removing the speakers Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task The following image indicates the location of
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    Figure 24. Removing the speakers Steps 1. Disconnect the battery cable from its connector (BATT) on the system board. 2. Disconnect the speaker cable from its connector (SPK) on the system board. NOTE: To disconnect the speaker cable from the system board, pry up the bottom side of the cable
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    3. Remove the speaker cable from the routing guides on palm-rest and keyboard assembly. 4. Lift the speakers, along with the cable, off the palm-rest and keyboard assembly. Installing the speakers Prerequisites If
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    Figure 25. Installing the speakers Steps 1. NOTE: If the rubber grommets are pushed out when removing the speakers, push them back in before replacing the speakers. Using the alignment posts and rubber grommets, place the speakers in the slots on the palm-rest and keyboard assembly. Removing
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    on the palm-rest and keyboard assembly. NOTE: The speaker cable must be routed through the routing guides to avoid damaging the speaker cable when installing the base cover. 3. Connect the speaker cable to its connector (SPK) on the system board. 4. Connect the
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    Figure 26. Removing the fan Steps 1. Disconnect the fan cable from its connector (FAN) on the system board. 2. Remove the two screws (M2x5.5) that secure the fan to the palm-rest and keyboard assembly. 3. Lift the fan, along with the fan cable, off the palm-rest and keyboard assembly. Installing the
  • Dell Vostro 16 5640 | Owners Manual - Page 54
    Figure 27. Installing the fan Steps 1. Place and align the fan, along with fan cable, in the slot on the palm-rest and keyboard assembly. 2. Align the screw holes on the fan to the screw holes on the palm-rest and keyboard assembly. 3. Replace the two screws (M2x5.5) to secure the fan to the palm-
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    pry on or against the battery. ● Ensure any screws during the servicing of this product are not lost or misplaced, to prevent accidental puncture or Dell technical support for assistance. See Contact Support at Dell Support Site. ● Always purchase genuine batteries from Dell Site or authorized Dell
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    with the battery cable, off the palm-rest and keyboard assembly. Disconnecting the battery cable CAUTION: The information in this section is intended for authorized service technicians only. 56 Removing and installing Field Replaceable Units (FRUs)
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    and provides a visual representation of the removal procedure. Figure 29. Disconnecting the battery cable Steps 1. Unroute the battery cable from the routing guides on the battery. To disconnect the battery cable, first push the latch downward to release the connector, and then pull the connector
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    the battery or the battery cable. Connecting the battery cable CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task
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    on the battery and close the latch. 2. Route the battery cable through the routing guides on the battery. Next steps 1. Install the battery. 2. Install the base cover : The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component,
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    Figure 31. Installing the battery Steps 1. Place the battery, along with the battery cable, in the slot on the palm-rest and keyboard assembly. 2. Align the screw holes on the battery to the screw holes on the palm-rest and keyboard assembly. NOTE: While installing the battery, insert the cut-outs
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    in After working inside your computer. Heat sink Removing the heat sink CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task NOTE: The heat
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    the heat sink off the system board. Installing the heat sink CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task NOTE
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    in After working inside your computer. Touchpad Removing the touchpad assembly CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery
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    palm-rest and keyboard assembly. Installing the touchpad assembly CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. 64 Removing
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    About this task NOTE: Ensure that the touchpad is aligned with the guides available on the palm-rest and keyboard assembly, and the gap on either sides of the touchpad is equal. The following images indicate the location
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    After working inside your computer. Display assembly Removing the display assembly CAUTION: The information in this section is intended for authorized service technicians only. CAUTION: The maximum operating angle for the display-panel hinge is 135 degrees. Prerequisites 1. Follow the procedure in
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    out of the system during subsequent removal procedures. Installing the display assembly CAUTION: The information in this section is intended for authorized service technicians only. CAUTION: The maximum operating angle for the display-panel hinge is 135 degrees. Prerequisites If you are replacing
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    About this task NOTE: Ensure that the display hinges are opened to the maximum before replacing the display assembly on the palm-rest and keyboard assembly. The following images indicate the location of the display assembly and provide a visual representation of the installation procedure. 68
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    working inside your computer. I/O-board cable Removing the I/O-board cable CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the fan. About
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    the palm-rest and keyboard assembly. Installing the I/O-board cable CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this
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    procedure in After working inside your computer. I/O board Removing the I/O board CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task The
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    from the palm-rest and keyboard assembly. Installing the I/O board CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task
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    Figure 41. Installing the I/O board Steps 1. Align the ports on the I/O board to the port openings on the palm-rest and keyboard assembly. 2. Carefully slide and place the I/O board at an angle, on the palm-rest and keyboard assembly. 3. Align the screw holes on the I/O board to the screw holes on
  • Dell Vostro 16 5640 | Owners Manual - Page 74
    Power button Removing the power button CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the I/O board. About this task The following image
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    Installing the power button CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the
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    fingerprint reader Removing the power button with optional fingerprint reader CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the I/O board
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    Installing the power button with optional fingerprint reader CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task NOTE:
  • Dell Vostro 16 5640 | Owners Manual - Page 78
    inside your computer. Power-adapter port Removing the power-adapter port CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task The following
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    (DCIN) on the system board. 4. Unroute the power-adapter port cable through the guide on the palm-rest and keyboard assembly. 5. Remove the power-adapter port from the The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component
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    the system during subsequent removal procedures. 2. Route the power-adapter port cable through the guide on the palm-rest and keyboard assembly. 3. Connect the power-adapter port cable is intended for authorized service technicians only. 80 Removing and installing Field Replaceable Units (FRUs)
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    Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the memory module. 4. Remove the solid-state drive. 5. Remove the wireless card. 6. Remove the fan. 7. Remove the heat sink. NOTE: When removing the system board to replace/access other
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    The following images indicate the location of the system board and provide a visual representation of the removal procedure. 82 Removing and installing Field Replaceable Units (FRUs)
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    keyboard assembly. NOTE: A USB Type-C bracket is secured to the system board with a single (M2x3.5) screw. The bracket is attached with the system board as a service part and must not be removed from the system board. Removing and installing Field Replaceable Units (FRUs) 83
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    the palm-rest and keyboard assembly. Installing the system board CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task
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    Figure 50. System board overview 1. I/O board cable (IO) 2. Wireless card slot (WLAN) 3. Display cable (eDP) 4. Power-adapter port cable (DCIN) 5. Memory slots x2 (DIMM A DDR5 ONLY + DIMM B DDR5 ONLY) 6. Keyboard cable (KB) 7. Keyboard-backlight cable (BL) 8. Battery cable (BATT) 9. Touchpad cable (
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    86 Removing and installing Field Replaceable Units (FRUs)
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    . NOTE: A USB Type-C bracket is secured to the system board with a single screw (M2x3.5). The bracket is bundled with the system board as a service part and MUST NOT be removed from the system board. 6. Connect the following cables to the system board: a. I/O daughter-board cable to its connector
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    the I/O board. 14. Remove the power button or the power button with optional fingerprint reader, whichever is applicable. 15. Remove the power-adapter port. 16. Remove the system board. NOTE: The system board can be removed with the heat sink attached to it in order to simplify the procedure and
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    and keyboard assembly. Installing the palm-rest and keyboard assembly CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this
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    . 11. Install the speakers. 12. Install the wireless card. 13. Install the solid-state drive. 14. Install the memory module. 15. Install the base cover. 16. Follow the procedure in After working inside your computer. 90 Removing and installing Field Replaceable Units (FRUs)
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    along with instructions on how to install the drivers. Operating system Your Vostro 16 5640 supports the following operating systems: ● Windows 11 Home ● Windows 11 Home (S Mode) ● Windows 11 Pro ● Windows 11 Pro National Academic ● Ubuntu Linux 22.04 LTS Drivers and downloads When troubleshooting
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    8 BIOS Setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items that are listed in this section may or may not be displayed.
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    this section may or may not be displayed. Table 32. System setup options-Overview menu Overview Vostro 16 5640 BIOS Version Displays the BIOS version number. Service Tag Displays the Service Tag of the computer. Asset Tag Displays the Asset Tag of the computer. Manufacture Date Displays
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    Table 32. System setup options-Overview menu (continued) Overview Core Count Displays the number of cores on the processor. Processor ID Displays the processor identification code. Processor L2 Cache Displays the processor L2 Cache size. Processor L3 Cache Displays the processor L3 Cache
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    properly, and the computer could become unrecoverable. By default, the Enable Microsoft UEFI CA option is enabled. For additional security, Dell Technologies recommends keeping the Microsoft UEFI CA option enabled to ensure the broadest compatibility with devices and operating systems. Secure Boot
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    mode of the integrated storage device controller. By default, the RAID On option is selected. The storage device is configured to support RAID functions with VMD Controller. Storage Interface Port Enablement Displays the information of various onboard drives. Enables or disables the M.2 PCIe
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    skip BIOS PPI user prompts when issuing the Clear command. By default, the PPI Bypass for Clear Commands option is disabled. For additional security, Dell Technologies recommends keeping the PPI Bypass for Clear Commands option disabled. Data Wipe on Next Boot Start Data Wipe Data Wipe is a secure
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    the value specified by the Auto operating system Recovery Threshold setup option and the local Service operating system does not boot or is not installed. By default, the BIOSConnect option is enabled. Dell Auto OS Recovery Threshold Allows you to control the automatic boot flow for SupportAssist
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    Dell Support Site. 2. Click Product support. In the Search support box, enter the Service Tag of your computer, and then click Search. NOTE: If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer. You can also use the product ID or manually browse
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    8. Double-click the BIOS update file icon and follow the on-screen instructions. For more information, search in the Knowledge Base Resource at Dell Support Site. Updating the BIOS in Linux and Ubuntu To update the system BIOS on a computer that is installed with Linux or Ubuntu, see the knowledge
  • Dell Vostro 16 5640 | Owners Manual - Page 101
    ● BIOS executable file that you downloaded from the Dell Support website and copied to the root of the USB drive ● AC power adapter that is connected to the computer ● Functional computer battery to flash the
  • Dell Vostro 16 5640 | Owners Manual - Page 102
    (System Setup) and System passwords About this task To clear the computer or BIOS passwords, contact Dell technical support as described at Contact Support. For more information, go to Dell Support Site. NOTE: For information about how to reset Windows or application passwords, see the documentation
  • Dell Vostro 16 5640 | Owners Manual - Page 103
    view relevant support resources for your Dell computer, we recommend entering the Service Tag or Express Service Code at Dell Support Site. For more information about how to find the Service Tag for your computer, see Instructions on how to find your Service Tag or Serial Number. Troubleshooting 103
  • Dell Vostro 16 5640 | Owners Manual - Page 104
    codes are displayed. Note the error code and validation number and contact Dell. Built-in self-test (BIST) M-BIST M-BIST (Built In Embedded Controller (EC) failures. NOTE: M-BIST can be manually initiated before Power On Self-Test (POST). How to run a problem with the system board. 104 Troubleshooting
  • Dell Vostro 16 5640 | Owners Manual - Page 105
    Pattern Amber 2 White 1 Possible Problem CPU Failure 2 8 LCD Power Rail problem with the LCD (screen) of the Dell invoke the LCD BIST Test 1. Power off the Dell laptop. 2. Disconnect any peripherals that are connected to shuts down. NOTE: Dell SupportAssist Preboot diagnostics upon launch
  • Dell Vostro 16 5640 | Owners Manual - Page 106
    Vostro 16 5640. Table 46. System-diagnostic lights Blinking pattern Amber 1 White 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 2 1 2 2 2 3 2 4 2 5 2 6 2 7 2 8 3 2 3 3 3 4 3 5 3 6 3 7 Problem during LCD panel test on Dell SupportAssist Preboot System Performance Check
  • Dell Vostro 16 5640 | Owners Manual - Page 107
    to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures. For more information about the Dell SupportAssist OS Recovery, see Dell SupportAssist OS Recovery User's Guide at Serviceability Tools at the Dell Support Site
  • Dell Vostro 16 5640 | Owners Manual - Page 108
    The battery is a Field Replaceable Unit (FRU) and the removal/installation is intended for authorized service technicians only. 5. Press and hold the power button for 20 seconds to drain the flea power a hard reset, search in the Knowledge Base Resource at Dell Support Site. 108 Troubleshooting
  • Dell Vostro 16 5640 | Owners Manual - Page 109
    your computer through videos, manuals, and documents. Your Dell computer is uniquely identified using a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, enter the Service Tag or Express Service Code at Dell Support Site. For more information about
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Vostro 16 5640
Owner's Manual
Regulatory Model: P131F
Regulatory Type: P131F001
April 2024
Rev. A02