Dell Wyse 5040 AIO Wyse ThinOS Version 8.5 Hotfix Administrator s Guide
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- Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 1
Dell Wyse ThinOS Version 8.5 Hotfix Administrator's Guide - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 2
of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 3
...7 About this guide...7 Technical support...7 What is new in this release...7 2 Getting started...9 Configuring ThinOS using the First Boot Wizard...9 Connecting to a remote server...15 Connecting a remote server manually...16 Using your desktop...16 Configuring thin client settings and connection - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 4
ICA connections...72 ICA Self Service Password Reset...76 QUMU or ICA Multimedia Dell vWorkspace...110 Configuring the Dell vWorkspace broker connection 111 Configuring Amazon Web Services or WorkSpaces...111 Configuring the Amazon WorkSpaces broker connection 111 6 Configuring thin client - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 5
160 CMOS local management and extracting CMOS settings to a USB key for distribution 161 Dell Standard BIOS management...161 Upgrading BIOS on Wyse 3040 thin client...162 10 Security...164 Firmware signature...165 Transport Layer Security...165 Smart cards and smart card readers...165 A Automating - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 6
Firmware upgrade using Wyse Management Suite version 1.1 183 F Frequently asked questions...184 6 Contents - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 7
. Supported Products This guide is intended for the following Dell Wyse ThinOS products: • Wyse 3010 thin client with ThinOS (T10) • Wyse 3020 thin client with ThinOS (T10D) • Wyse 3030 LT thin client with ThinOS • Wyse 3030 LT thin client with PCoIP • Wyse 3040 thin client with ThinOS • Wyse 3040 - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 8
to version 4.6.51718 to resolve the user trap issue on Blast protocol. • By default, the DisplayPort audio is disabled on Wyse 3040 thin client. See, Using DisplayPort audio. • Added new INI parameters. See, Dell Wyse ThinOS 8.5 Hotfix INI Reference Guide at www.dell.com/manuals. 8 Introduction - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 9
settings and connection settings • Connecting to a printer • Connecting to a monitor • Locking the thin client • Signing off and shutting down • Additional getting started details ThinOS supports the headless mode that enables you to boot the operating system without a monitor. ThinOS is centrally - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 10
Figure 1. First Boot Wizard-network successful 10 Getting started - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 11
Figure 2. First Boot Wizard-network failure Getting started 11 - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 12
that are specified in the INI file. Plug in the USB drive to thin client, and click Yes. NOTE: Only FAT, FAT32, and ExFAT file systems on the USB disk are supported. NTFS file system is not supported. The thin client validates the configuration file in the USB drive. - If the ThinOS configuration - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 13
layout to set the keyboard layout in the regional specific language. • Time Zone-Select a time zone to set the time zone for your thin client. • Time Server-Displays the IP addresses or host names with optional port number of time servers. • Advanced-Click Advanced to configure settings, such - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 14
the file server details to apply configurations including INI files, firmware, packages, and so on, from a file server. • WMS-Enter the group registration key and the Wyse Management Suite server URL to register the thin client to the Wyse Management Suite. • WDM-Enter the IP addresses or host names - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 15
-Select this check box to boot the thin client in ThinOS Lite mode. - StoreFront style • DELL-The broker allows you to connect to the virtual desktops or applications using Dell vWorkspace clients. • Other-The broker allows you to connect to the virtual desktops or applications using other supported - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 16
using INI files - see Dell Wyse ThinOS INI Guide , your thin client will automatically detect and connect to the configured remote services during the boot-up process. Press the power button to turn on your thin client to see the Login dialog box. Enter your User name, Password, and Domain, and then - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 17
Dell monitor cables/splitters/adapters. For information on configuring dual display settings, see Configuring the display settings. NOTE: For dual-monitor supported thin clients is activated, then the thin client is locked. To unlock the thin client, enter the login password in the unlock dialog box - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 18
Zero Desktop shortcuts Action Display the Zero Toolbar Open a selection box for toggling between the desktop and currently-active connections Lock the thin client Keyboard shortcuts to menu commands Capture the full desktop to the clipboard Capture the active window to the clipboard Press Ctrl+Alt - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 19
standard two-button mouse, the thin client supports a Microsoft Wheel Mouse used for Dell Wyse ThinOS INI Guide. Table 2. Toolbar icons Icon Home System Information System Settings Shutdown Terminal What It Does Opens the list of available connections, see List of connections. Displays thin client - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 20
thin client loads the selected zero theme. ZeroTheme={Classic,VDI,Citrix,VMware} SysMode={Classic,VDI,Citrix,VMware} INI parameters work with wnos.ini file. You can also use Wyse interactive desktop guidelines The Classic desktop has a Dell Wyse default background with a horizontal task bar at - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 21
using the Export Screenshot option in Troubleshooting. d Purge clipboard-Discards the contents of the clipboard in order to free up memory. e Lock Terminal-Puts the thin client in a locked state if the user has signed on to the system with a password. The thin client can only be unlocked using the - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 22
thin client system information. See Accessing system information. c System Tools-Provides information about devices, certificates, packages, global INI, user INI, wdm or ccm.ini. See System tools. d Troubleshooting to configure thin client settings. • Change or reset your own password, and unlock - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 23
Service dialog box to change or reset your own password and unlock your account. For information on INI parameter, see Dell Wyse ThinOS INI Guide. the thin client start-up steps normally beginning from system version to checking firmware or error messages that are helpful for debugging problems. The - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 24
- BIOS name - BIOS version - Citrix Broker or Receiver version-This represents ICA revisions between the ThinOS versions. - Dell vWorkspace as [max]. [min], which is the base version of protocol or server or client of the component. For example, the Microsoft RDP protocol version is 10.0, the - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 25
two monitors acting as one large monitor. c Enable or disable Terminal Service multimedia Redirection (TSMM). d Enable or disable Record from Local (recording session. For Windows 8 session and above, RDP USB is supported. 5 In PCoIP enabled clients, an extra tab named PCoIP is available. Select the - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 26
may downgrade the session performance. NOTE: • Blast H.264 feature is not supported on Wyse 5010 thin clients, Wyse 5040 thin clients, and Wyse 7010 thin clients. Blast H.264 is automatically disabled on Wyse 5060 thin client for 1920 x 1200 resolution due to hardware limitation. • A performance - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 27
4 Configuring the connectivity This chapter helps you to understand various configuration settings for a secure connection. Connectivity menu includes: • Configuring the network settings. • Configuring the remote connections. • Configuring the central configurations. • Configuring the VPN manager. - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 28
2 Dual Network support-Both wireless and wired networks are connected. The default gateway is determined by the UI settings. b Use Static Name Servers-By default, this check box is not selected, and thin client fetches the server IP address from DHCP. Select this check box to manually assign static - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 29
same function, name resolution. If both DNS and WINS are available, the thin client attempts to resolve the name using DNS first and then WINS. You tab, and use the following guidelines: a DHCP Option IDs - Enter the supported DHCP options. Each value can only be used once and must be between 128 - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 30
to set various options supported by IPV4. • Dynamically allocated over DHCP/BOOTP - Selecting this option enables your thin client to automatically receive information IP Address -Select this option to manual enter the IP Address, Subnet Mask and Default Gateway: 30 Configuring the - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 31
replacement values. • Statically specified IP Address-Select this option to manually enter the IP Address, Subnet Mask and Default Gateway. - IP on the thin client. Also note that the server certificate text field supports a maximum of approximately 255 characters, and supports multiple server - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 32
when authenticating. • To configure EAP-MSCHAPv2, enter the username, password and domain. NOTE: The domain\username in the username box is supported, but you must leave the domain box blank. The CA certificate must be installed on the thin client and the server certificate is forced to be validated - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 33
a Add-Use this option to add and configure a new SSID connection. You can configure the SSID connection from the available security type options. After you configure the SSID connection, the added SSID connection is listed on the page of the WLAN tab. Configuring the connectivity 33 - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 34
reboot. However for ARM platforms-Wyse 3010 thin client, and Wyse 3020 thin client-the disable/enable wireless requires reboot. NOTE: The wireless functionality is supported on Wyse 3040 thin client with ThinOS, and Wyse 3040 thin client with PCoIP. • Supported module: Azurewave AW-CM389MA (WLAN - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 35
Password in the respective fields. However, credential pass through ($UN/$PW) is not recommended because it starts before user sign on. Wyse in the configuration. c Specify the supported applications as Wyse Management Suite, FR and RTME restart, the client checks in to the Wyse Management Suite - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 36
thin client remote connections including ICA, RDP, Citrix Virtual Apps and Desktops (formerly Citrix XenDesktop), Microsoft, VMware View, Dell setup to connect to the respective virtual desktop environments. For instructions about configuring a particular broker setup, see Configuring the - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 37
NOTE: The Visual Experience tab is grayed out, if the StoreFront Style check box is selected for a Citrix Broker Server entered in the Broker Setup tab. a Classic Desktop - Displays the full taskbar, desktop and Connect Manager familiar to ThinOS users. This option is recommended for terminal server - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 38
the system automatically. NOTE: By default, None is selected and the thin client automatically returns to the terminal desktop. b Default Sign-on Username- Enter the Default user name. c Default Sign-on password- Enter the Default password. d Default Sign-on Domain- Enter the Default Domain. e Click - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 39
(either https://ip or https://FQDN values), reboot the client to display the logon dialog box, and then enter credentials to open the VDI broker dialog box for logon use. You can also set this feature in your INI file, see Dell Wyse ThinOS INI Reference Guide. Configuring the connectivity 39 - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 40
Guided Question and Answer login • Authenticate w/Password • Authenticate w/Password + Password Change • Authenticate w/Password + Password Change | New Password is Invalid • Authenticate w/Proximity Card + Password is supported for ARM platforms-Wyse 3010 thin client and Wyse 3020 thin client series - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 41
, and then click the Walk Away tab. • Key mouse inactivity enabled and behavior - The check box in addition to keyboard and mouse inactivity is not supported. • Passive proximity cards - If you want to use proximity card to lock the computer, select the Tap to lock check box. - If you want to - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 42
3 Configuring the SSPR Configuration Object The SSPR configuration object controls the Self-Service Password Reset behavior for a user. The enabled attribute specifies whether the user be customized. • The largest size supported by ThinOS is 17 characters. ThinOS UI: 42 Configuring the connectivity - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 43
8 Password Self-Services force enrollment feature Selecting this check box allows you to reset the primary authentication password. INI configuration for Imprivata on the client. You can start the vWorkspace, Microsoft, and other ThinOS connections while supporting Imprivata user authentication - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 44
1 Tap the proximity card. The card enrollment page is displayed. 2 Enter the credentials and then click OK. Proximity card is enrolled successfully. 44 Configuring the connectivity - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 45
Imprivata Bio-metric Single Sign-On Fingerprint identification feature is highly reliable, and cannot be easily replicated, altered, or misappropriated. The prerequisites of OneSign server are: • Imprivata v4.9 or later appliance version is needed that supports the WebAPI v5 and later versions. • - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 46
2 Unlocking the Virtual Desktop using Fingerprint Authentication. • Enable the Imprivata Virtual Channel from ThinOS Global Connection Settings. • When you lock the virtual desktop in the session, the Fingerprint window is displayed automatically. 46 Configuring the connectivity - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 47
3 Managing Fingerprints on virtual desktop. • Legend Fingerprint Management is supported. • Fingerprint management with Imprivata Confirm ID enabled is not supported. This requires both supervisor and user to finish the enrollment and it is recommended to use Windows platform to perform this action. - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 48
Sign-on and Context Management (SSO & CM) is the product of the Caradigm Company which provides Single Sign-on and Context Management Services. Caradigm solution has been integrated since ThinOS 8.1. To configure the Caradigm integration on ThinOS, do the following: 1 From the desktop menu, click - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 49
a SSO & CM Server-Enter the IP addresses of the Single Sign-On (SSO) and Context Management (CM) Servers. b Default Group Name-Type the name of the default group in the Default Group Name box. c Enable logoff remote desktop • Select the check box to log off the current user from the session before - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 50
Support check box is selected. b Ensure that the Enable way2care check box is selected. 5 To prepare a certificate to the Caradigm Vault Server, use the following guidelines: The Caradigm Vault Server uses the certificate to validate the connection between the Tap Server and the thin client - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 51
lines to Service section of the \programdata\sentillion\vergence\Authenticator.ini configuration file. TapServerIdentification=True RemotePromptForPassword=Badge NOTE: At present, the following PCoIP enabled thin clients offer Caradigm SSO over PCoIP: • Wyse 3030 LT with PCoIP • Wyse 3040 with - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 52
by using the INI file (wnos.ini), or using the ThinOS UI. Dell recommends you to use the INI file for large deployments. ThinOS UI configuration • To use the HealthCast Web API, configure the HealthCast settings on the thin client side. To configure, do the following: a From the desktop menu, click - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 53
=full ClientCertificate=client-cert.pfx. For more information on INI parameters, see Dell Wyse INI Reference Guide. HealthCast SSO features and functionality on ThinOS The following are the HealthCast SSO features and functionality on ThinOS: • Proximity card enrollment-HealthCast supports user self - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 54
and lock/unlock terminal-If you do not have a card, or choose not to use your card, then you can manually log in using your user name and password. Administrators can disable manual login, if they wish, so that users can sign on with their proximity cards. You can also lock or unlock - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 55
• Proximity card login and lock/unlock terminal-After the proximity card is registered, tap the card at a terminal to login. You can lock the session to secure it, but leave the remote session connected for fast access when you return. To do this, tap the proximity card and the session is locked. - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 56
This prevents anyone else from using it. • Self-Service Password Reset (SSPR)-If SSPR enabled by an administrator, you can register for SSPR the central configurations Use the Central Configuration dialog box to configure thin client central connection settings such as file server, optional WDM server - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 57
- Enter the password to log in to the file server. Use maximum of 31 characters. 3 Click OK to save the settings. Configuring the Wyse Device Agent settings Use this tab to configure the Wyse Device Manager and Wyse Management Suite settings. ThinOS supports all the Wyse Management Suite Group - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 58
example, WDM service. This continues until a discovery is successful. If all discoveries fail, then it is started again automatically after a fixed time -24 hours. a Enable Wyse Management Suite (WMS)-Select the check box to enable the Wyse Management Suite to discover your thin client. b DNS SRV - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 59
Suite to manage the ThinOS devices, see the Wyse Management Suite Administrator's Guide at www.dell.com/manuals. 3 Click OK to save the settings. When you modify the ThinOS policy of the registered thin client using Wyse Management Suite, a dialog box is displayed prompting you to postpone - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 60
. The Wyse Device Manager option can be disabled using the following INI parameters: • WMSService=no • Service=wdm disable =yes • RapportDisable=yes Configuring the VPN Manager VPN Manager is included to manage Virtual Private Network connections. ThinOS uses the OpenConnect client - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 61
name. This is a mandatory option. c Login Username (up to 31 characters)-Enter the Login Username. This is a mandatory option. d Login Password (up to 31 characters)-Enter the password of the user. This is not a mandatory option. e Select the check box to Auto-connect on system startup. f Select the - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 62
When the connections are created, the description column lists the session name and the Auto column shows which connection is automatically connected when the unit restarts. Only one session can be set to auto-connect. 4 Click Connect. The connection status is displayed. 62 Configuring the - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 63
Dell vWorkspace brokers are supported. • Windows 10 desktop in multiple brokers is supported. - Windows 10 desktop is supported The Citrix Receiver client software installed on the thin client allows you to • Account Self-Service Server- Enter the IP address of the Account self-service server. • - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 64
supported platforms • Wyse 5010 with ThinOS (D10D), Wyse 5010 thin client with PCoIP (D10DP) • Wyse 3030 LT thin client with ThinOS, Wyse 3030 LT thin client with PCoIP • Wyse 3040 thin client with ThinOS, Wyse 3040 thin client with PCoIP • Wyse 5060 thin client with ThinOS, Wyse 5060 thin client - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 65
that the INI autoload is not set to value 0. 3 Restart the thin client and wait till the auto-installation of packages is complete. The installed RTME supports only HDX RealTime Connector 1.8 due to Citrix limitation. 2 Update the ThinOS firmware, and install the RTME.i386.pkg on the ThinOS client - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 66
is displayed in the upper-right pane of the dialog box. If the RealTime Multimedia Engine is successfully initiated between the ThinOS client and Citrix desktop, the RTME status is displayed as follows: Table 5. RTME status Attribute Status Connection Type Value Registered Secured 66 Configuring - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 67
Dell Wyse ThinOS release Notes. Verifying the RTME 2.x status This section describes the working of RTME 2.x and how to verify the RTME status. Salient features • Native Skype For Business client menus and operations are available. • Better initialization eliminates DNS confusions. • Supports - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 68
Dell recommends you to adjust the speaker volume in audio settings of SFB client to high. By default, the SFB client services ThinOS supports Citrix Cloud services. Manual refresh • Auto refresh using the INI parameter Refreshing Citrix applications manually To refresh the Citrix application manually - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 69
The following message is displayed in the lower right pane during application refresh. 2 Applications are refreshed in Session bar list, Connect Manager list and App menu list. The following log is displayed in the Event Log window: ICA: refresh store "xxx"..." or "ICA: refresh PNAgent"xxx"... 3 For - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 70
is set to the ThinOS default audio. However, this option can be changed. • Restart Skype for Business/Lync client after you plug in and remove the device. • ICA RTP audio is supported with multiple audio connections. • During a call, the audio device settings can be switched without plugging in or - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 71
• Wyse 3010 thin client with ThinOS and Wyse 3020 thin client with ThinOS are not supported. • In Wyse 3030 LT thin client with ThinOS, and connect to the NetScalar Gateway URL. 2 Enter your credentials (user ID and password), and press Enter. The PASSCODE dialog box is displayed. You will receive a - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 72
3 Click OK. If the authentication is successful, then you are logged into the Citrix session. Configuring ICA connections To configure the ICA connections: 1 From the desktop menu, click System Setup, and then click Remote Connections. The Remote Connections dialog box is displayed. 2 In the Broker - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 73
if the list is on an ICA server in the same network segment as the thin client. No entry is necessary if the connection is to a server, or if the the selection you want. If you enter a delimited list of servers, the thin client will attempt to connect to the next server on the list if the previous - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 74
browser is the only mechanism that can resolve a published application unless manual entry is made in DNS for the application. DNS uses the default or True Colors is selected and the ICA server does not support this color depth, the thin client sets the color depth to the lower value, for example, - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 75
Figure 5. Default ICA-Logon a Logging on area-Enter username, password, domain name, and logon mode. If the login username, password, and domain name boxes are not displayed, enter the information manually in the ICA server login screen. • Login Username-Maximum of 31 characters is allowed. • - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 76
(Printers, Serials, USB, Smart Cards, and Disks) to have the thin client automatically connect to the devices. b Allow font smoothing-When selected, enables warning issuance. Figure 7. Warning ICA Self Service Password Reset You can do reset the password or unlock the account after you complete - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 77
server 3.7 and later versions • Self-Service Password Reset server 1.0 and later versions Supported platforms-All platforms are supported Limitations • Supports only storefront server. • The Legacy Account Self-Service (which needs Account Self-Service Server configured in ThinOS Remote Connections - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 78
is connected to a StoreFront server with Self-Service Password Reset enabled, the Account Self-Service icon is displayed in the sign-on window. NOTE: If you enter wrong password more than four times in the Sign-on window, the client automatically enters the unlock account process. 78 Configuring - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 79
1 Click the Account Self-Service icon to unlock your account or reset your password. NOTE: You need to register the security questions for the users before using unlock account or reset password. 2 Click Unlock account or Reset password based on your choice, and then click OK. Unlocking account - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 80
3 Enter the registered answers to the security questions. If the provided answers match the registered answers, then the Unlock Account dialog box is displayed. 4 Click OK to successfully unlock your account. 80 Configuring the connection brokers - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 81
cannot unlock the account or reset the password, and the following error messages are displayed. Resetting password After you register the security questions, do the following to reset your password: 1 Choose a task (Reset password) in Account Self-Service window. 2 Enter the user name. The Reset - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 82
3 Enter the registered answers to the security questions. If the provided answers match the registered answers, then the Reset Password dialog box is displayed. 82 Configuring the connection brokers - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 83
reset the password, and an error message is displayed. QUMU or ICA Multimedia URL Redirection QUMU utilizes ICA Multimedia URL Redirection. You are required to install a browser plug-in for this feature to work. In earlier ThinOS releases, ICA Multimedia URL Redirection was partially supported. From - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 84
Server encodes the session image into H.264 stream and sends it to client side. Client decodes the H.264 stream by SuperCodec and show the image on screen. It should improve user experience especially for HDX3DPro desktops. Supported environment Citrix Virtual Apps and Desktops 7.5 or later versions - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 85
b When the feature is disabled, you can view the following results: ThinOS event log: System resolution exceeds hardware limitation (1920 x 1080), disable SuperCodec Configuring the connection brokers 85 - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 86
. - ThinOS event log displays ICA: SuperCodec enabled. NOTE: For ICA connections, there is no INI parameter. ICA SuperCodec behavior on Wyse 3040 thin client ICA SuperCodec is disabled automatically, if the ThinOS monitor resolution is bigger than 1920 x 1200. The event log System resolution exceeds - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 87
applications instead of AD accounts. NOTE: Anonymous logon is not supported with legacy mode of StoreFront server. Configuring the Citrix UPD Universal Printer Driver (Citrix UPD) ensures that all printers connected to a client can also be used from a virtual desktop or application session without - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 88
Citrix Virtual Apps 6.5- Go to the DDC Server, click Start > Citrix AppCenter . 2 Click Citrix Resources > XenApp > Policies > User > Settings > Printing > Client Printers and enable the Auto-create generic universal printer. 3 Click Printing > Drivers and set the Universal print driver usage to Use - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 89
4 To enable the printer policy in Citrix Virtual Apps and Desktops 7.5 and later versions, do the following: a Go to the Citrix DDC server, 1 Click Citrix studio > policies and add a policy. Enable the Auto-create generic universal printer option. 2 Set the Universal print driver usage to Use - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 90
drivers for Citrix UPD used in ThinOS. One of the recommended driver is provided here as an example. The supported drivers are listed in the following table: Table 6. Supported drivers Printer class PS PCL5 PCL4 Printer driver HP Color LaserJet 2800 Series PS HP LaserJet 2200 Series PCL 5 HP - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 91
HP LaserJet 2200 Series PCL 5. Introduction to Flash Redirection The Flash Redirection solution is to off-load flash content to the ThinOS client, and locally render and decode the flash playback. The offloading is conducted by Citrix HDX Flash Redirection. The local rendering and decoding - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 92
versions. Supported Platforms: • Wyse 3030 LT with ThinOS • Wyse 3030 LT with PCoIP • Wyse 3040 with ThinOS • Wyse 3040 with PCoIP • Wyse 5010 with ThinOS (D10D) • Wyse 5010 with PCoIP (D10DP) • Wyse 5040 AIO thin client (5212) • Wyse 5040 AIO with PCoIP (5213) • Wyse 5060 with ThinOS • Wyse 5060 - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 93
Non-Latin URLs are not supported. Configuring VMware VMware virtualization allows you to run multiple virtual machines on a single physical machine. VMware Horizon Client is a locally installed software application that communicates between View Connection Server and thin client operating system. It - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 94
displayed in ThinOS after users sign in to the device. - All Supported-Select this protocol connection to display the desktop in all the available connections session NUM/CAP keyboard status synchronizes with session instead of thin client-This is applicable for session startup only. The PCoIP - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 95
Remote Desktop Service (RDS) desktop through the PCoIP protocol in the broker using PCoIP enabled the ThinOS clients. In RDS desktop through PCoIP-This feature is supported. Using unauthenticated access-You can anonymously log your thin client. The following dialog box is displayed: - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 96
and video devices that are connected to your thin client are available to use for VoIP in remote desktop. To know more about the VMware Real Time Audio-Video support, go to pubs.vmware.com/horizon-62-view/topic/com.vmware.horizonview.desktops.doc/GUID-D6FD6AD1-D326-4387-A6F0-152C7D844AA0.html. NOTE - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 97
To validate the VMware Real Time Audio-Video, do the following: 1 Connect to the VMware PCoIP or Blast desktop with the audio and video devices. NOTE: USB redirection must be disabled for the audio/video devices. 2 Verify the audio playback of the system using the VMware virtual audio. 3 Verify the - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 98
i386.pkg needs to be installed for RTAV video. • The answer call button of the local audio device, supported by HDX RTME, is not supported by RTAV. • RTAV does not support RDS desktop, for example, 2008 R2/ 2012 R2 according to VMware. • Support for PCoIP and Blast protocol only. RDP protocol is not - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 99
because of the application design. Dell recommend users not to interfere with the local camera settings. Support for VMware Blast VMware Blast is not supported on Wyse 5010 thin client, Wyse 5040 AIO thin client, and Wyse 7010 thin client. N/A N/A Application window does not support Seamless mode. - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 100
in ThinOS works similar to LPT for LPD and SMB printers. 1 Power on the ThinOS client with the VMware View broker configured in the Broker Setup tab. Set the connection protocol as All Supported from the Connection Protocol drop-down list. 2 Go to Global Connection Settings > Session, and retain - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 101
Figure 8. Printer Setup d Click Ok to save the configuration. 6 Click the Options tab, and do the following: a Set LPT1: as default printer. NOTE: Do not select the Enable .print Client check box. b Click Ok to save the configuration. Configuring the connection brokers 101 - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 102
The virtual printer allows the ThinOS local printer to be mapped to the VMware Blast session without installing the printer driver in the session. Supporting Teradici SDK The PCoIP Client Software Development Kit (SDK) is a set of libraries and binaries that you can use to build or customize a PCoIP - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 103
Configuring the Microsoft Remote Desktop broker connection To configure the Microsoft Remote Desktop broker setup: 1 From the desktop menu, click System Setup, and then click Remote Connections. The Remote Connections dialog box is displayed. 2 In the Broker Setup tab, from the drop-down list, - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 104
the color depth of the RDP session. If High Colors (16-bits) or True Colors (32-bits) is selected and the RDP server does not support this color depth, the thin client renegotiates the color depth to the lower value for example, 256 Colors (8-bits). The highest is 32-bits, if the hardware - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 105
on area-Enter login username, password, and domain name. If these boxes are not populated, you can enter the information manually in the RDP server login connection is made. c Use TS Gateway-Enables the use of Terminal Services Gateway (TS Gateway) server when connecting. If required, then enter the - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 106
NOTE: The user name, password, and domain name fields are optional. If you leave any terminal server. When the user connects to the terminal server, locally attached USB devices on the thin client are accessible. g RDP Audio Playback-Select the audio playback options such as Play Locally, Do not - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 107
RDP dynamic resizing The windows in an RDP session can be resized directly by using the mouse. How to work: 1 Launch an RDP session (Windows 8 or higher) by using Window mode and non-default resolution. 2 Use the mouse to change the size of the session window. Resizing the session window causes the - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 108
576 x 576 1920 x 1080 ThinOS (T10D) and 576 x 576 VOR enable or with ThinOS/ Wyse 3030 LT with PCoIP conditional and - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 109
Gateway III are downward compatible with Windows Server 2016, that means, if the WebSocket connection fails or the TS Gateway server or thin client version does not support WebSocket, then TS Gateway II or TS Gateway III is used. The following screenshot displays the TS Gateway II connection setup - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 110
Troubleshooting > Capture and enable Persistent for the export event log. Configuring H.264 AVC444 in RDP 10 session Prerequisites: • Thin client Windows Components > Remote Desktop Services > Remote Desktop Session Host restart the server. Configuring Dell vWorkspace Workspace virtualization delivers - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 111
the Broker Setup tab, from the drop-down list, select Dell vWorkspace, and do the following: • Broker Server-Enter the IP WorkSpaces connection is applicable only for PCoIP clients. To configure the Amazon WorkSpaces (AWS 3D5. Known issues with Amazon Web Services or WorkSpaces • Key combination Ctrl - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 112
• Each user is assigned with one WorkSpaces desktop, and therefore logon with any username returns to the single desktop and then the session connects automatically. Disconnecting from the desktop returns user to logon screen. 112 Configuring the connection brokers - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 113
recommended that you use central configuration to enable you to automatically push updates and any desired default configuration to all supported thin clients in your environment, see Central configuration: Automating updates and configurations. Local Settings Menu Local Settings menu items include - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 114
Ethernet link • Leave administrator mode • Connecting • Sign off from account • Lock Terminal, Unlock Password • Terminal is locked, Invalid unlock password d Terminal Name - Allows entry of a name for the thin client. The default is a 14-character string composed of the letters WT followed by the - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 115
. If not specified, port 80 is used. Locations can be supplied through user profiles if user profiles are used. The Time Servers provide the thin client time based on the settings of time zone and daylight saving information. If DHCP is used, locations can be supplied through DHCP. f Change Date - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 116
the display settings Use the Display dialog box to select the resolution and refresh rate for the monitor used with the thin client. Use the following options to configure the Display Settings: • Configuring the general display settings • Configuring the dual head Settings Configuring the - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 117
Wyse 3010 thin client with ThinOS-T10) 1280 x 1024 1360 x 768 (Display resolution not supported on Wyse 3010 thin client with ThinOS and Wyse 3020 thin client with ThinOS -T class) 1366 x 768 1368 x 768 (Display resolution not supported on Wyse 3010 thin client with ThinOS and Wyse 3020 thin client - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 118
supported on Wyse 3030 LT thin client) 3840 x 2160 d Rotation-Select a rotation option. The available options are None, Left turn 90 degrees, or Right turn 90 degrees. e Desktop Color-Only 32-bit is permitted. This value is selected by default. f Usage Help-This section contains brief instructions - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 119
Supported Supported Supported Supported Supported Dual 3840 x 2160 is supported on a Dual DisplayPort for 30 Hz display refresh rate. Wyse 3040 thin client Supported Supported Supported Supported Supported Not Supported Not Supported For information about the tested monitors, see the latest Dell - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 120
you set Main Screen to Screen2, the main screen is changed to the right screen or bottom screen. If you select the swap 120 Configuring thin client settings - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 121
the Keyboard tab and set the Character Set, Keyboard Layout, Delay Before Repeat and Repeat Rate parameters. The following table explains the keyboard parameters. Configuring thin client settings 121 - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 122
for European languages. Presently the keyboard languages listed in the Keyboard layout drop-down list are supported. The default value is English (United States). Specifies the repeat parameters for held-down mouse scroll wheel. 5 Click OK to save the settings. 122 Configuring thin client settings - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 123
Devices tab to select the type of the audio from the . • If the HD audio and DP audio options are available in playback devices, the thin client determines the priority between HD audio and DP audio when the DP cable is connected. In this scenario, select the playback device type based on - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 124
latest Dell Wyse INI Reference Guide. Using DisplayPort audio Use the DisplayPort (DP) interface to connect your thin clients to supported. • DisplayPort audio is supported only on Wyse 3030 LT thin client and Wyse 5060 thin client. NOTE: By default, the DP audio is disabled on Wyse 3040 thin client - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 125
OK to save the settings. Configuring the camera settings Use the Camera tab to interface with cameras that are locally connected to the thin client (USB) and supported by a UVC driver. When using the HDX RealTime webcam feature of Citrix Virtual Apps and Desktops, you can control options such as - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 126
scenarios. For more information, see the latest Dell Wyse ThinOS Release Notes. Configuring the Bluetooth settings The Bluetooth feature helps you to connect your thin client with Bluetooth enabled devices such as headsets and mouses. ThinOS supports both Intel wireless chipset 7260 and 7265. For - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 127
devices, such as headsets and mouses that are available in the Thin Client environment are listed in the Bluetooth page. The following attributes can be connected is seven. - Headset type ◦ The Bluetooth headset is supported in this release. ◦ The maximum number of Bluetooth headsets that can be - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 128
Bluetooth device connected to your thin client. The following are the user manually close or reopen the device on certain occasions. To know about the certified devices, refer the latest Dell Wyse wireless connection. USB support USB port-Wyse 7010 with ThinOS (Z10D) supports two USB 3.0 ports - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 129
the printer settings Use the Printer Setup dialog box to configure network printers and local printers that are connected to the thin client. Through its USB ports, a thin client can support multiple printers. If more than one printer is to be used and another port is not available on your - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 130
- Select this option to enable the directly-connected printer. It enables the device to display on the remote host. f Enable LPD service for the printer - Select this to make the thin client an LPD (Line Printer Daemon) network print server for LPR printing requests from the network. NOTE: If the - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 131
your network, the entry in the LPD Hosts box is the name or address of that thin client. e LPD Queue Name-An LPD host maintains a named queue for each supported printer. Enter the name of the queue associated with the printer to be used. This name can be different for each vendor. This - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 132
the printer device-Must be selected to enable the printer. It enables the device so it displays on the remote host. g Enable LPD service for the printer-Select this to make the thin client an LPD (Line Printer Daemon) network print server for LPR printing requests from the network, see Using Your - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 133
is to be used as an LPD printer server, DHCP must not be used and a static IP address must be assigned to the thin client as described in Configuring the Network Settings. 3 Click OK to save the settings. Using the printer setup options To configure the printer setup options: 1 From - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 134
the desktop menu, click Shutdown. The Shutdown dialog box is displayed. 2 After starting your thin client you will see a Dell logo for a short period of time. 3 Click Restart the system to restart your thin client. 4 Select the Reset the system setting to factory default check box to restore your - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 135
provides the benefits of cloud client computing. The supported environments for Dell Wyse TCX Suite are Microsoft Remote Desktop Services, Citrix Virtual Apps and cloud client computing environments. For more information about the TCX features, see the latest Dell Wyse TCX Administrator's Guide. TCX - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 136
support TCX flash redirection: • Wyse 3030 LT with ThinOS • Wyse 3030 LT with PCoIP • Wyse 3040 with ThinOS • Wyse 3040 with PCoIP • Wyse 5010 with ThinOS (D10D) • Wyse 5010 with PCoIP (D10DP) • Wyse 5040 AIO thin client (5212) • Wyse and FR over PCoIP. Dell recommends you to validate, and block the - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 137
Diagnostics include: • System tools • Using the troubleshooting options System tools Use the System Tools dialog box and Parallel on applicable platforms. The details about the monitors connected to the thin client are also displayed. The Device Viewer button was previously available in the Devices - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 138
Certificate to manually request certificate for your client. For more information about Simplified Certificate Enrollment Protocol, see Simplified Certificate Enrollment Protocol. 4 Click the Packages tab, and use the following guidelines: ThinOS packages that are installed on thin client are listed - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 139
". • pcoip.i386.pkg-This package is available only on Wyse 3030 LT with PCoIP, Wyse 3040 with PCoIP, Wyse 5010 with PCoIP (D10DP), Wyse 5040 AIO with PCoIP (5213), and Wyse 5060 with PCoIP. • TCX.i386.pkg-This package is introduced to support TCX. You cannot delete the base package separately. If - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 140
WCM function is supported from WDM for comprehensive client configuration. Without configuration from server, the client loads the cached settings (wdm.ini), if available. Limitation To upgrade or downgrade firmware/image through WCM, you are required to enable WDM file server function by selecting - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 141
b Select the target devices, and publish configuration settings through the Package Distribution Wizard. Performing diagnostics 141 - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 142
For more information about Wyse Device Manager (WDM) Package Manager and Profile Manager, see the WDM Administrator's Guide. 8 Click OK to save the settings. 142 Performing diagnostics - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 143
network where all end-points are trusted. The goal of SCEP is to support the secure issuance of certificates to network devices in a scalable manner. Within an and automatic renewal of certificate. Requesting certificate manually To request the certificate manually, do the following: 1 Go to System - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 144
and the client receives the response from server and installs both CA certificate and client certificate. 3 Click Ok to save the changes. NOTE: • The CA Certificate Hash type currently supports MD5, INI parameters, refer to the latest Dell Wyse ThinOS INI Reference guide. 144 Performing diagnostics - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 145
About Default Certificates Default certificates embedded in the ThinOS are displayed in the Certificate dialog box. To view the default certificate, set ThinOS to factory default, and on the desktop click System Settings > System Tools > Certificates. The following default certificates are displayed - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 146
Certificate field Valid from Valid to Subject Public key Key usage Subject key ID Basic constraints Thumbprint algorithm Thumbprint Certificate name-Class3PCA_G2_v2.crt Table 15. Class3PCA_G2_v2.crt Certificate details Certificate field Version Serial number Signature algorithm Issuer Valid from - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 147
Certificate field Public key Thumbprint algorithm Thumbprint Certificate name-Class4PCA_G2_v2.crt Table 16. Class4PCA_G2_v2.crt Certificate details Certificate field Version Serial number Signature algorithm Issuer Valid from Valid to Subject Public key Thumbprint algorithm Thumbprint Certificate - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 148
Table 17. Entrust_G2.crt Certificate details Certificate field Version Serial number Signature algorithm Issuer Valid from Valid to Subject Public key Key usage Subject key ID Basic constraints Thumbprint algorithm Thumbprint Certificate name-EquafaxCA1.crt Table 18. EquafaxCA1.crt Certificate - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 149
Certificate field Valid from Valid to Subject Public key Key usage Subject key ID Authority key ID Basic constraints Thumbprint algorithm Thumbprint Certificate name-gd-class2-root.crt Table 19. gd-class2-root.crt Certificate details Certificate field Version Serial number Signature algorithm Issuer - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 150
Certificate field Key usage Subject key ID Authority Key ID Basic constraints Thumbprint algorithm Thumbprint Certificate name-GTECTGlobalRoot.crt Table 20. GTECTGlobalRoot.crt Certificate details Certificate field Version Serial number Signature algorithm Issuer Valid from Valid to Subject - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 151
Certificate field Issuer Valid from Valid to Subject Public key Thumbprint algorithm Thumbprint Certificate name-PCA-3G5.crt Table 22. PCA-3G5.crt Certificate details Certificate field Version Serial number Signature algorithm Issuer Valid from Valid to Subject Default value/format Class 3 Public - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 152
1c cf 5f 58 le ad 56 be 3d 9b 67 44 a5 e5 Using the troubleshooting options Use the Troubleshooting dialog box to configure Trace and Event log settings, performance monitor graphs that display client CPU, Memory, and Networking information, and CMOS management extract and restore cmos settings as - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 153
the coredump file and the trap information image are saved to the local drive. After you restart the thin client, both the coredump file and trap issue screenshot file are uploaded to the /wnos/troubleshoot/ directory of the file server or a USB drive. • Export Shadow Tmp-Use this option to export - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 154
Privilege parameter in a wnos.ini file. For more information, see Dell Wyse ThinOS INI Guide. • Use the Network capture to USB option to enable the capture of network information, that is, a network trace of all traffic coming in and out of the thin client to a USB drive that is inserted into the - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 155
used for network troubleshooting, and analysis. For example, for Ethernet, the file name is yx008064b2bfd7_ENET.20150415_064455.pcap. For wireless, the file name is yx008064b2bfd7_WS.20150415_064455.pcap. NOTE: Ensure that you have inserted the USB drive into the thin client before selecting the - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 156
. The ping utility can be used to: • Determine the status of the network and various foreign hosts. • Track and isolate hardware and software problems. • Test, measure, and manage networks. • Determine the IP address of a host if only the host name is known. IMPORTANT: Not all network equipment - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 157
The tracert utility traces the path from your thin client to a network host. The host parameter is either a valid host name or an IP address. The tracert utility sends out a packet of information three times - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 158
"CurrentPassword={}". This is mandatory for Dell BIOS. After you update BIOS on Wyse 5010 thin client, Wyse 5040 thin client, Wyse 7010 thin client, Wyse 5060 thin client, and Wyse 3030 LT thin client by using file server, the BIOS management may not be possible until you manually enter and exit the - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 159
} Accessing BIOS settings Wyse 5060 thin Wyse 3030 LT client thin client Yes Yes Yes Yes Yes Yes Yes Yes Not applicable Not applicable Not applicable Not applicable Yes Yes Wyse 3040 thin client Yes Yes Yes Yes Yes Yes Yes After starting your thin client, you will see a Dell logo - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 160
thin client devices using central configuration methodologies. Wyse 5010 thin client with ThinOS (D10D) is considered here as an example. The following instructions are for Wyse 5010 thin client with ThinOS (D10D) BIOS version 3.0D. However, the instructions are also applicable for other supported - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 161
client with ThinOS • Wyse 3040 thin client with PCoIP The following Dell BIOS configurations are supported by using file server (INI parameters): Table 24. BIOS configuration options Parameters System Configuration Security USB Configuration Settings Audio • Admin Setup Lockout • Admin Password - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 162
this INI parameter to clear the existing password. Upgrading BIOS on Wyse 3040 thin client This section describes the procedure to update BIOS on Wyse 3040 thin client with ThinOS, and Wyse 3040 thin client with PCoIP by using file server. The Dell Standard BIOS file is converted to BIN file format - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 163
do the following: 1 Restart the thin client, and during system boot press the F2 key. 2 Enter the BIOS password, if admin password is set. 3 Click Settings > General > System Information. The BIOS version is displayed on the screen. BIOS can be updated by using the Wyse Management Suite console. For - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 164
Service, Caradigm Server, and OneSign Server. For more information about the security mode INI parameters, see Dell Wyse ThinOS INI Guide. address with protocol prefix. For example, ftp://. New firmware/client deploy information • Dell recommends that you define the Security Policy before upgrading - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 165
firmware. For example: autoload=101 verifysignature=no. For more information about using INI parameters, refer to the latest Dell Wyse ThinOS INI Reference guide upgraded from version 1.0 to version 1.2. By default, the ThinOS client uses TLS 1.2 to secure any communication protocols, connections, or - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 166
), reader supports 13.56 MHz card - Omnikey 5321 CR (0x5320, 0x076b) - Omnikey 5022 CL • On-board smart card reader-On-board smart card reader works with regular smart cards. The functionality is similar to other external USB smart card readers and on-board smart card readers such as Dell KB-813 - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 167
ThinOS with automatic updates and configurations in three simple steps. NOTE: Dell Wyse thin clients do not require device management software. They are configured to obtain their IP address, as well as the location of firmware and configuration instructions, from a DHCP server. However, you can use - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 168
Recommended. Sent by thin client. Optional (always sent by thin client). T1 (renew) Time T2 (rebind) Time Client identifier File server enter pub\serversoftware, the path searchedare pub\serversoftware\wyse\wnos. NOTE: You can have the \wyse automatic component of the search path omitted by - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 169
for PNAgent/ PNLite File server Username File server Password WDM server list WDM server port Virtual Desktop Broker server Notes Optional string. Specifies the IP address of the MQTT Server. Optional string. Optional string. The thin client uses the server to authenticate the Windows credentials - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 170
for the WDM. Optional string. Can provide a Wyse Management Suite Group Registration Key for the Wyse Management Suite agent. When Wyse Management Suite is disabled and the Group Key of Wyse Management Suite is null, this option takes effect. Wyse Management Suite uses the optional string as the - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 171
. For details on configuring printing in these environments, see your vendor instructions. Using the Printer Setup dialog box for local USB or parallel printers In this example you have an HP LaserJet 4000 attached to a thin client USB port. When connecting USB printers, some printers fill out the - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 172
your network, the entry in the LPD Hosts box is the name or address of that thin client. e LPD Queue Name - An LPD host maintains a named queue for each supported printer. Enter the name of the queue associated with the printer used. This name can be different for each vendor. This field is - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 173
require changes to your thin client setup. Since connecting to a Microsoft Windows Print Server requires domain credentials, you must provide the credentials to ThinOS either on demand as the printer is used or by administrator setup providing credentials cached from the Dell Wyse login screen, see - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 174
shared by a Windows server for all clients in your environment. The primary advantage of PCL" \ Enabled=yes \ Username=Username1 \ Password=Password \ Domain=contoso 2. Defining an SMB printer from technicalhelp.de. IMPORTANT: This is a non-supported tool that is linked solely for the purpose of - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 175
2003/2008 servers 1 Navigate to Control Panel > Administrative Tools > Services and ensure the Microsoft TCP/IP Printing service is installed. If it is not, install it using the Microsoft installation instructions. 2 Add the thin client as the LPD printer by completing the following: a Navigate to - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 176
the user documentation, and then configure ThinPrint on the thin client using the Printer Setup dialog box. To configure the product on the server use the following guidelines: • Printer Objects Created Manually by the Administrator - After you install.print Engine, create a printer object - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 177
C Important notes VNC RFB version upgrade-Since ThinOS 8.0_214, the VNC RFB version has been upgraded to 3.8. This version upgrade provides support for applications like DameWare. Thus, an administrator can now remote into a ThinOS device using either DameWare or VNC Viewer. Prior to 8.0_214, you - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 178
Wyse 5040 thin client with ThinOS Wyse 7010 thin client with ThinOS Wyse 5010 thin client with PCoIP Wyse 5040 thin client with PCoIP Flash size 4 GB or higher 4 GB or higher 4 GB or higher 4 GB or higher 4 GB or higher NOTE: Devices with 2 GB flash are not affected by the package issue. Problem - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 179
monitor power-off. - Wyse 5010 thin client, Wyse 5040 thin client, Wyse 7010 thin client, and Wyse 3030 LT thin client: If the thin client waits for 15 to thin client. - Wyse 3040 thin client and Wyse 5060 thin client: The client waits until the monitor is attached or turned on. Troubleshooting 179 - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 180
on Dell Digital Locker. IMPORTANT: To avoid uncertain issues, ensure that when you upgrade your firmware, you do not skip versions. Table 28. Firmware images Platform Wyse 3010 thin client Wyse 3020 thin client Wyse 3030 LT thin client Wyse 3040 thin client Wyse 5010 thin client Wyse 5040 AIO thin - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 181
directory structure must read as C:\inetpub\ftproot\WYSE\wnos. To upgrade the ThinOS firmware using FTP server: 1 Go to www.dell.com/support. 2 Download the latest ThinOS firmware and latest ThinOS packages that corresponds to your thin client model. If the firmware and packages are in the form of - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 182
structure must read as C:\inetpub\wwwroot\WYSE\wnos. To upgrade the ThinOS firmware using HTTP or HTTPS server: 1 Go to www.dell.com/support. 2 Download the latest ThinOS firmware and latest ThinOS packages that corresponds to your thin client model. If the firmware and packages are in the form of - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 183
Guide. Ensure that your ThinOS clients are registered to Wyse Management Suite. See, Configuring the WDA settings. To upgrade the ThinOS firmware using Wyse Management Suite: 1 Go to www.dell.com/support. 2 Download the latest ThinOS firmware and ThinOS packages that corresponds to your thin client - Dell Wyse 5040 AIO | Wyse ThinOS Version 8.5 Hotfix Administrator s Guide - Page 184
change the policy. Go to Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Service > Remote Desktop Session Host > Device and Resource Redirection > Do not allow supported Plug and Play device redirection and disable this policy. 184 Frequently asked questions
Dell Wyse ThinOS
Version 8.5
Hotfix
Administrator’s Guide