Dell XPS 17 L701X XPS 17 L701x Setup Guide

Dell XPS 17 L701X Manual

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  • Dell XPS 17 L701X | XPS 17 L701x Setup Guide - Page 1
    SETUP GUIDE
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  • Dell XPS 17 L701X | XPS 17 L701x Setup Guide - Page 3
    SETUP GUIDE Regulatory model: P09E Regulatory type: P09E001
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    of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. If you purchased a Dell™ n Series computer, any references in this document to the Microsoft® Windows® operating systems are not applicable. Information in this
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    19 Connect to the Internet (Optional 20 Using Your XPS Laptop 22 Right View Features 22 Left View Features 26  Back View Features 28 Computer Base and Keyboard Features 30 Status Lights and Indicators 34 Disabling Battery Charging 35 Touch Pad Gestures 36 Multimedia Control Keys 38
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    Beep Codes 57 Touch Screen Problems 58 Network Problems 59 Power Problems 60 Memory Problems 61 Lockups and Software Problems 62 Using Support Tools 64 Dell Support Center 64 My Dell Downloads 65 System Messages 65 Hardware Troubleshooter 67 Dell Diagnostics 67 Restoring Your Operating
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    Finding More Information and Resources 88 Specifications 90 Appendix 97 Macrovision Product Notice 97 Information for NOM, or Official Mexican Standard (Only for Mexico 98 Index 99 Contents 5
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    Contents 6
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    Laptop This section provides information about setting up your Dell™ XPS™ laptop. Before Setting Up Your Computer When the fan when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer. CAUTION: Placing or stacking heavy or sharp objects on
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    Setting Up Your XPS Laptop Connect the AC Adapter Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector. WARNING: The
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    Setting Up Your XPS Laptop Connect the Network Cable (Optional) To use a wired network connection, connect the network cable. 9
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    Setting Up Your XPS Laptop Press the Power Button 10
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    Setting Up Your XPS Laptop Set Up Microsoft Windows Your Dell computer is preconfigured with the Microsoft® Windows® operating system. To set up Windows for the first time, follow the instructions on the screen. These steps are mandatory and may take some time to complete. The Windows setup screens
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    use the system recovery media if changes to the hardware, software, drivers, or other system settings have left the computer in an undesirable operating state. You will require the following to create the system recovery media: • Dell DataSafe Local Backup • USB key with a minimum capacity of 8 GB
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    Your XPS Laptop To create a system recovery media: 1. Ensure that the AC adapter is connected (see "Connect the AC Adapter" on page 8). 2. Insert the disc or USB key in the computer. 3. Click Start → All Programs→ Dell DataSafe Local Backup. 4. Click Create Recovery Media. 5. Follow the instructions
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    Setting Up Your XPS Laptop Install the SIM Card (Optional) NOTE: Installing a SIM the network of your cellular service provider. To install the SIM card: 1. Turn off your computer. 2. Remove the battery (see "Removing and Replacing the Battery" on page 48). 3. In the battery bay, slide the SIM card
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    Setting Up Your XPS Laptop 1 battery bay 2 SIM card slot 3 SIM card 3 2 1 15
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    Setting Up Your XPS Laptop Enable or Disable Wireless (Optional) 16
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    keyboard. The current status of the wireless radios appears on the screen. Wireless enabled Wireless disabled 3. Press the wireless key again to switch between the wireless enabled or disabled states. NOTE: The wireless key allows you to quickly turn off wireless radios (Wi-Fi and Bluetooth®), such
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    Centrino® 1000/6200/ 6300 or Intel Centrino Advanced-N + WiMAX 6250 Windows 7 Home Premium, Professional, or Ultimate If not present, download and install the latest driver for "Intel Wireless Display Connection Manager" available at support.dell.com. 18 To set up wireless display on your computer
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    display, see the documentation that shipped with your wireless display adapter. Setting Up Your XPS Laptop Set Up the TV Tuner (Optional) NOTE: Availability of the TV tuner may 4. Click Start → All Programs→ Windows Media Center→ Tasks→ Settings→ TV. 5. Follow the instructions on the screen. 19
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    Up Your XPS Laptop Connect to the Internet (Optional) To connect to the Internet, you need an external modem or network connection and an Internet Service Provider (ISP). If an external USB modem or WLAN adapter is not a part of your original order, you can purchase one from www.dell.com. Setting
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    up a new connection or network→ Connect to the Internet. The Connect to the Internet window appears. NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. 4. Follow the instructions on the screen and use the setup information provided by your ISP to
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    Using Your XPS Laptop This section provides information about the features available on your Dell™ XPS™ laptop. Right View Features 1 234 5 67 22
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    Using Your XPS Laptop 1 Optical drive - Plays or records CDs, DVDs, and Blu-ray Discs (optional). For more information, see "Using the Optical Drive" on page 42. 2 Optical
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    Using Your XPS Laptop 8 24
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    XPS Laptop 8 eSATA/USB combo connector with USB PowerShare - Connects to eSATA compatible storage devices (such as external hard drives or optical drives) or USB devices (such as a mouse, keyboard PowerShare feature is automatically shut off when only 10% of the total battery life remains. 25
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    Using Your XPS Laptop Left View Features 1 2 26
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    , such as a mouse, keyboard, printer, external drive, or MP3 player. 2 9-in-1 Media Card Reader - Provides a fast and convenient way to view and share digital photos, music, videos, and documents stored on memory cards. For the supported memory cards, see "Specifications" on page 92. NOTE
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    Using Your XPS Laptop Back View Features 12 3 4 28 56 7
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    Using Your XPS Laptop 1 Antenna-in connector (on supported models) - Connects to an external antenna (included) or coaxial to power the computer and charge the battery. 7 USB 3.0 connectors (2) - Connects to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. 29
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    Using Your XPS Laptop Computer Base and Keyboard Features 12 3 4 5 30
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    Using Your XPS Laptop 1 Battery status light - Indicates the battery charge status. For more information on the battery status light, see "Status Lights and Indicators" on page 34. 2 Hard drive activity light - Turns on when the computer reads or writes data. A solid white
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    Using Your XPS Laptop 6 9 87 32
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    XPS Laptop 6 Keyboard/Backlit Keyboard (optional) - If you have purchased the optional backlit keyboard, the F6 key has the backlit keyboard icon on it. The optional backlit keyboard provides visibility in dark environments by illuminating all symbols on the keys. Backlit keyboard pad supports
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    Status Light AC adapter Battery Indicator light status solid white off solid amber off Computer state(s) on/standby/off/ hibernate on/standby/off/ hibernate on/standby on/standby/off/ hibernate off/hibernate Battery charge status charging fully charged low battery (
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    Button Light or XPS Logo Light Indicator light status solid white breathing white off Computer state(s) on standby off/hibernate NOTE: For information on power problems, see "Power Problems" on page 60. Disabling Battery Charging You may be required to disable the battery charging feature while
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    Using Your XPS Laptop Touch Pad Gestures Scroll Allows you to scroll through content. The scroll feature includes: Scroll Vertical - Allows you to scroll up or down on the active window. Move two fingers up or down to scroll the selected object. Move two fingers up or down at a fast pace to activate
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    Using Your XPS Laptop Zoom Allows you to increase or decrease the magnification of the together on the touch pad. To zoom in: Move two fingers apart to enlarge the view of the active window. Rotate Allows you to rotate the active content on the screen. The rotate feature includes: Twist - Allows
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    Your XPS Laptop Multimedia Control Keys The multimedia control keys are located on the function key row on the keyboard. To use the multimedia controls, press the required key. You can configure the multimedia control keys on the keyboard using the System Setup (BIOS) utility or Windows Mobility
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    Using Your XPS Laptop Mute the sound Decrease the volume level Increase the volume level Play the previous track or chapter Play or pause Play the next track or chapter 39
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    Using Your XPS Laptop Control Strip Features 1 2 3 4 5 6 7 40
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    status light, see "Status Lights and Indicators" on page 34. NOTE: The battery is charging when the computer is powered using the AC adapter. 5 Windows Mobility Center control - Touch to launch the Windows Mobility Center. 6 Instant launch control - Touch to launch a predefined application of
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    Using Your XPS Laptop Using the Optical Drive CAUTION: Do not press down on the optical drive tray when you open or close it. Keep the optical drive
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    Using Your XPS Laptop 1 disc 2 spindle 3 optical drive tray 4 emergency eject hole 5 eject button 1 2 3 54 43
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    Using Your XPS Laptop Display Features 1 23 4 44
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    Using Your XPS Laptop 1 Microphone - Provides high quality sound for video conferencing and voice recording. 2 Camera indicator light - Indicates if the camera is on or off. 3 Camera - Built-in camera for video capture, conferencing, and chat. The camera supports the H.264 video compression codec,
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    Using Your XPS Laptop Touch Screen Gestures (Optional) NOTE: Some of these gestures are application-specific and may not work apart to enlarge the view of the active window. To zoom out: Move two fingers close together to reduce the view of the active window. 46 Dwell Allows you to access additional
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    Using Your XPS Laptop Scroll Allows you to scroll through content. The scroll down to activate vertical scrolling. Scroll Horizontal - Allows you to scroll right or left on the active window. Move a finger to the right or left to activate horizontal scrolling. Rotate Allows you to rotate the
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    in this section, follow the safety instructions that shipped with your computer. WARNING: Using an incompatible battery may increase the risk of fire or explosion. This computer should only use a battery purchased from Dell. Do not use batteries from other computers. WARNING: Before removing
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    Using Your XPS Laptop 1 battery release latch 2 battery 3 tabs (3) 1 3 2 49
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    . This feature helps keep your Dell computer secure by learning the unique appearance of your face and uses this to verify your identity to automatically supply login information when you would normally enter this information yourself (such as for logging on to a Windows account or secure websites
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    , and home theater equipment. Dell DataSafe Online Backup NOTE: Dell DataSafe Online is supported only on Windows operating systems. NOTE: A broadband connection is recommended for fast upload/download speeds. Dell DataSafe Online is an automated backup and recovery service that helps protect your
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    . The NVIDIA GPU is turned on only for preset applications and thus extends the battery life. The Optimus solution is enabled through an application profile. When an application is launched, the video drivers check to see if the application has an associated application profile. • If an application
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    XPS Laptop Changing the Application Profile Settings 1. Right-click the desktop and select NVIDIA Control Panel. 2. In the NVIDIA Control Panel window, the settings for that application. To change the settings for a specific application, select the application in the Select a program to customize:
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    XPS Laptop Dell Dock (Optional) The Dell -click the Dock, click Add→ Category. The Add/Edit Category window appears. 2. Enter a title for the category in the Title field and click Delete shortcut or Delete category. 2. Follow the instructions on the screen. Personalize the Dock 1. Right-click the
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    XPS Laptop Dell Stage (Optional) The Dell Stage software provides access to your favorite media and multi-touch applications. To launch Dell Stage, click Start → All Programs→ Dell Stage→ Dell Stage. NOTE: Some of the applications on Dell on Dell Stage. • Minimize - Drag the Dell Stage window to
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    XPS Laptop • Photo - View, organize, or edit your pictures. You can create slideshows and collections of your pictures and upload them to Facebook or Flickr when connected to the Internet. • Dell • StickyNotes - Create notes or reminders using the keyboard or touch screen. These notes will appear on
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    parts, see the Service Manual at support.dell.com. Beep Code One Two Three Four Five Six Seven Eight Possible Problem Possible system board failure - BIOS ROM checksum failure No RAM detected NOTE: If you installed or replaced the memory module, ensure that the memory module is seated properly
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    area of your desktop. In the Pen and Touch window, select the Touch tab and ensure that Use your finger as an input device and Enable multi-touch gestures and inking options are selected. • The multi-touch feature may not be supported by the application. • The touch screen is calibrated at
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    Solving Problems Network Problems Wireless Connections If the wireless network connection is lost - The wireless router is offline or wireless has been disabled on the computer. • Check your wireless
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    key on the keyboard, move the connected mouse or a finger on the touch pad, or press the power button to resume normal operation. • If the display is not responding, press the power button until the computer turns off and then turn it back on. • If the problem persists, contact Dell (see "Contacting
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    memory (see the Service Manual at support.dell.com/manuals). • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals). • If the problem persists, contact Dell (see "Contacting Dell" on page 87). If you experience other memory problems - • Run Dell
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    Problems Software usually includes installation instructions in its documentation or keyboard, or by moving your mouse, press the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer. If a program is designed for an earlier Microsoft® Windows
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    Wizard: 1. Click Start → Control Panel→ Programs→ Run programs made for previous versions of Windows. 2. In the welcome screen, click Next. 3. Follow the instructions on the screen. If you have other software problems - • Back up your files immediately. • Use a virus-scanning program to check the
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    to access: Self Help (Troubleshooting, Security, System Performance, Network/Internet, Backup/ Recovery, and Windows operating system) Alerts (technical support alerts relevant to your computer) Assistance from Dell (Technical Support with DellConnect™, Customer Service, Training and Tutorials, How
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    you can download available software for reinstallation or create your own backup media. To register and use My Dell Downloads: 1. Go to DownloadStore.dell.com/media. 2. Follow the instructions on the screen to register and download the software. 3. Reinstall the software or create a backup media for
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    Tools CMOS checksum error - Possible system board failure or RTC battery low. Replace the battery (see the Service Manual at support.dell.com/manuals) or Contact Dell (see "Contacting Dell" on page 87) for assistance. Hard-disk drive failure - Possible hard-disk drive failure during POST. Contact
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    troubleshooting steps. Dell Diagnostics If you experience a problem with your computer, perform the checks in "Lockups and Software Problems" on page 62 and run Dell Diagnostics before you contact Dell for technical assistance. NOTE: Dell Diagnostics works only on Dell computers. NOTE: The Drivers
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    Diagnostics from the Drivers and Utilities disc. If PSA is invoked: a. The PSA will start running tests. b. If the PSA completes successfully, the following message appears : "No problems have been found with this system so far. Do you want to run the remaining memory tests? This will take about
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    Support Tools c. If you are experiencing memory issues, press , otherwise press . The following message appears: "Booting Dell Diagnostic Utility Partition. Press any key to continue." d. Press any key to go to the Choose An Option window. If PSA is not invoked: Press any key to start Dell
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    Using Support Tools Starting Dell Diagnostics From the Drivers and Utilities Disc NOTE: The Drivers and Utilities disc may not ship with your computer. 1. Insert the Drivers and Utilities disc. 2. Shut down and restart the computer. When the DELL™ logo appears, press immediately. NOTE: If you
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    . The Service Tag helps you identify your computer when you contact Dell. 9. When the tests complete, close the test screen to return to the Choose An Option window. 10.To exit Dell Diagnostics and restart the computer, click Exit. 11. Remove the Drivers and Utilities disc. Using Support Tools 71
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    , backup your data files before using these options. Option Use System Restore as the first solution Dell DataSafe Local Backup when System Restore does not resolve your problem System recovery media when operating system failure prevents the use of System Restore and DataSafe Local Backup
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    Restore and press . NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 3. Click Next and follow the instructions on the screen. In the event that System Restore
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    any programs or drivers installed after you received your computer. Create backup media of applications you need to install on your computer before using Dell DataSafe Local Backup. Use Dell DataSafe Local Backup only if System Restore did not resolve your operating system problem. CAUTION: Although
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    Options menu and follow the instructions on the screen. NOTE: The restoration process may take an hour or more depending on the size of the data to be restored. NOTE: For more information, see knowledge base article 353560 at support.dell.com. Upgrading to Dell DataSafe Local Backup Professional
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    system recovery media, created using Dell DataSafe Local Backup, to return the operating system and Dell factory-installed software on and restart the computer. 2. When the DELL™ logo appears, press immediately to wait until you see the Microsoft Windows desktop; then, shut down your computer
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    drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using this option. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem. NOTE: Dell Factory Image Restore may not be available
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    Select Repair Your Computer. The System Recovery Options window appears. 4. Select a keyboard layout and click Next. 5. To access the recovery NOTE: Depending upon your configuration, you may need to select Dell Factory Tools, then Dell Factory Image Restore. 7. Click Next. The Confirm Data Deletion
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    extensive suite of online services available at Dell Support (support. dell.com) for help with installation and troubleshooting procedures. See "Online Services" on page 81 for a more extensive list of Dell Support online. 5. If the preceding steps have not resolved the problem, see "Before You Call
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    see the contact information for your region or go to support.dell.com. DellConnect DellConnect™ is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For
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    Dell products and services on the following websites: • www.dell.com • www.dell.com/ap (Asian/Pacific countries only) • www.dell.com/jp (Japan only) • www.euro.dell.com (Europe only) • www.dell.com/la (Latin American and Caribbean countries) • www.dell.ca (Canada only) You can access Dell Support
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    To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. If you have a problem with your order, such as missing parts
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    Before you return the product to Dell, ensure that you back up any CDs and media cards. Dell is not responsible for any your return. 1. Call Dell to obtain a Return call for your region, see "Contacting Dell" on page 87. 2. Include a messages reported by Dell Diagnostics (see "Dell Diagnostics" on
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    responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted. NOTE: Returns that are missing any of the preceding requirements will be refused at
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    Getting Help Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag. Locating Your Service Tag The Service Tag for your computer can be found on a
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    possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure
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    . Otherwise, record the contents of each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of problem and troubleshooting procedures you performed: Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have
  • Dell XPS 17 L701X | XPS 17 L701x Setup Guide - Page 90
    Windows® operating system and features upgrade your computer with new or additional components like a new hard drive reinstall or replace a worn or defective part See: "System Recovery Media" on page 76 "Dell Diagnostics" on page 67 "My Dell Downloads" on page 65 support.dell.com the Service Manual
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    the service tag to identify your computer on support.dell.com or to contact technical support the bottom of your computer the Dell Support Center. To launch the Dell Support Center, click the icon in the notification area of your desktop. find drivers and downloads; readme files support.dell.com
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    the Dell Support Center, click the icon in the notification area of your desktop. Computer Model Dell™ XPS™ L701X Computer Information System chipset Mobile Intel® 5 series express chipset HM57 Processor type Intel Core™ i3 Intel Core i5 Intel Core i7 Intel Pentium® 90 Memory Memory module
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    type 1066 MHz/1333 MHz SODIMM DDR3 NOTE: For instructions on upgrading the memory, see the Service Manual at support.dell.com/manuals. Connectors Audio one microphone-in connector, one stereo headphones/speakers connector S/PDIF one headphone/digital S/PDIF combo connector Mini-Card one
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    Specifications Media Card Reader Cards supported Secure Digital (SD) memory card Secure Digital Input Output (SDIO) Secure Digital High Capacity (SDHC) Secure Digital eXtended Capacity (SDXC) Memory Stick Memory Stick PRO MSXC Memory Card MultiMedia Card (MMC) xD-Picture Card Camera Type 2.0
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    Video memory Display Type Intel HD Graphics up to 256 MB NVIDIA GeForce GT 435M NVIDIA GeForce GT 445M 1 GB DDR3 (GT 435M) 3 GB DDR3 (GT 445M) 17.3-inch HD+ WLED, TrueLife 17.3-inch Full HD WLED, TrueLife Multi-touch 17.3-inch HD+ WLED, TrueLife (Optional) Specifications Display Dimensions
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    Specifications Battery 9-cell "smart" lithium ion: Height 221.07 mm (8.70 inches) Width (when the (approximate) computer is turned off) Battery Operating time battery operating time varies depending on operating conditions Coin-cell battery CR-2032 AC Adapter NOTE: Use only AC adapters
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    19.5 VDC 0° to 40°C (32° to 104°F) -40° to 70°C (-40° to 158°F) Keyboard Number of keys 102 (U.S. and Canada); 103 (Europe); 105 (Brazil); 106 (Japan) Layout QWERTY/AZERTY/Kanji Specifications Touch Pad X/Y position resolution (graphics table mode) Size: 240 cpi Width 100 mm (3.94 inches
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    Specifications Computer Environment Temperature range: Operating 0° to 35°C (32° to 95°F) Storage -40° to 65°C (-40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random vibration spectrum that
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    be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. 97
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    document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C.V. Paseo de la Reforma 2620 - Flat 11° Col consumption voltage Output intensity P09E 100-240 VAC 50-60 Hz 1.80 A/2.10 A 19.5 VDC 6.70 A/7.70 A For details, read the safety
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    connect(ing) to the Internet 20 Contacting Dell online 87 Control strip 31 customer service 80 D DataSafe Local Backup 74 DellConnect 80 Dell Diagnostics 67 Dell Factory Image Restore 77 Dell Stage 55 Dell Support Center 64 Diagnostic Checklist 86 drivers and downloads 89 DVDs, playing and creating
  • Dell XPS 17 L701X | XPS 17 L701x Setup Guide - Page 102
    login, anonymous 81 H hard drive activity light 31 hardware problems diagnosing 67 Hardware Troubleshooter 67 help getting assistance and support 79 100 I Internet connection 20 ISP Internet Service Provider 20 M memory problems solving 61 mini-DisplayPort connector 29 Multimedia Control Keys 38
  • Dell XPS 17 L701X | XPS 17 L701x Setup Guide - Page 103
    , before you begin 7 shipping products for return or repair 83 SIM card 14 software features 50 software problems 62 solving problems 57 specifications 90 support email addresses 81 support sites worldwide 81 System Messages 65 System Recovery Media 76 system reinstall options 72 System Restore 73
  • Dell XPS 17 L701X | XPS 17 L701x Setup Guide - Page 104
    Index U USB PowerShare 25 W warranty returns 83 Windows Program Compatibility Wizard 62 Windows Mobility Center 38 wired network network cable, connecting 9 wireless display 18 wireless network connection 59 102
  • Dell XPS 17 L701X | XPS 17 L701x Setup Guide - Page 105
  • Dell XPS 17 L701X | XPS 17 L701x Setup Guide - Page 106
    Printed in the U.S.A. www.dell.com | support.dell.com 0FMDRJA00
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SETUP GUIDE