EVGA PCoIP Portal Administration Guide

EVGA PCoIP Portal Manual

EVGA PCoIP Portal manual content summary:

  • EVGA PCoIP Portal | Administration Guide - Page 1
    PCoIP Zero Client and Host Administrator Guide TER1206003 Issue 1
  • EVGA PCoIP Portal | Administration Guide - Page 2
    PCoIP Zero Client and Host Administrator Guide Teradici Corporation #101-4621 Canada Way, Burnaby, BC V5G 4X8 Canada p +1 604 451 5800 f +1 604 451 5818 www.teradici.com The information contained in this document represents the current view of Teradici Corporation as of the date of publication.
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    USB Device Not Supported Behind a High-speed Hub Overlay 45 3.14.9 Resolution Not Supported Overlay 45 3.14.10 Video Source Overlays 45 3.15 OSD Menus 46 4 PCoIP Deployment Scenarios 47 4.1 PCoIP Host Cards and Zero Clients 47 4.1.1 Displaying Processor Information 48 TER1206003 Issue
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    PCoIP Zero Client and Host Administrator Guide 4.2 Connecting a TERA1100 Zero Client to a TERA1202 Host Card 50 4.3 Prerequisites 51 4.3.1 Session Connection Type 52 4.3.2 Connecting Hosts and Clients Statically 52 4.3.3 Connecting Hosts and Clients Using SLP Host Discovery 52 4.3.4
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    PCoIP Zero Client and Host Administrator Guide 4.13.3 Connecting Hosts and Clients Using SLP Host Discovery 78 4.13.4 Connecting Hosts and Clients Using a 3rd Party Connection Broker 78 4.13.5 Connecting Hosts and Clients Connecting a TERA2321 Zero Client to a VMware View Virtual Desktop 101
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    PCoIP Zero Client and Host Administrator Guide 4.25.5 Other Configuration Links 105 4.26 Connecting a TERA2140 Zero Client to a VMware View Virtual Desktop 106 4.27 Prerequisites 107 4.28 Session Connection Type 108 4.28.1 View Connection Server 108 4.28.2 View Connection Server + Auto-
  • EVGA PCoIP Portal | Administration Guide - Page 7
    PCoIP Zero Client and Host Administrator Guide 5.6.15 AWI Client: View Connection Server + Imprivata OneSign Session Settings 179 5.6.16 AWI Host: Connection Management Interface Session Settings 183 5.6.17 AWI Client Monitor Emulation 233 5.12.3 AWI Tera2 Host: Monitor Emulation 234 5.13
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    PCoIP Zero Client and Host Administrator Guide 5.16.1 MC: Power Permissions 242 5.16.2 AWI Tera1 Client: Power Permissions 244 5.19 Configuring Peripherals 251 5.19.1 MC: Peripheral Settings 251 5.19.2 AWI Client: Help for Peripheral Settings 251 5.20 Configuring IPv6 252 5.20.1 MC:
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    Screen Settings 313 6 PCoIP Technology Reference 316 6.1 PCoIP Host Cards 316 6.2 PCoIP Zero Clients 316 6.3 DVI and DisplayPort Interfaces 316 6.3.1 Support for 2560x1600 Display Resolution 316 6.4 PCoIP Connection Brokers 318 6.5 APEX 2800 PCoIP Server Offload Card 318 7 Glossary
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    41 Figure 3-20: Zero Client Control Panel 42 Figure 3-21: Display Link Training Failed Overlay 43 Figure 3-22: Half Duplex Overlay 43 Figure 3-23: Network Connection Lost Overlay 43 Figure 3-24: No Support Resolutions Found Overlay 44 Figure 3-25: Preparing Desktop Overlay 44 Figure
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    Figure 4-11: Connecting a TERA2321 Zero Client to a TERA2240 Host Card 86 Figure 4-12: Connecting a TERA2140 Zero Client to a TERA2240 Host Card 92 Figure 4-13: Connecting a TERA1100 Zero Client to a VMware View Virtual Desktop 97 Figure 4-14: Connecting a TERA2321 Zero Client to a VMware View
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    PCoIP Zero Client and Host Administrator Guide Figure 5-21: AWI Session Connection Type - Direct to Host + 46: AWI Bandwidth Page 217 Figure 5-47: MC Language Configuration 219 Figure 5-48: AWI Client Language Page 220 Figure 5-49: OSD Language Page 221 Figure 5-50: MC OSD Configuration
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    PCoIP Zero Client and Host Administrator Guide Figure 5-56: AWI Client Image Page 229 Figure 5-57: OSD Image Page 231 Figure 5-58: MC Monitor Emulation Page 232 Figure 5-59: AWI Tera1 Host Monitor Emulation Page 233 Figure 5-60: AWI Tera2 Host Monitor Emulation Page 234 Figure 5-61: MC
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    PCoIP Zero Client and Host Administrator Guide Figure 5-91: USB Bridged - Add New 272 Figure 5-92: AWI Client 5-104: OSD Tera2 Display Page 286 Client Audio Page 301 Figure 5-117: AWI Client Display Page 302 Figure 5-118: AWI PCoIP Processor Page 302 Figure 5-119: OSD PCoIP Processor
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    PCoIP Zero Client and Host Administrator Guide Figure 5-126: OSD Mouse Page 311 Figure 5-127: OSD Keyboard Page 312 Figure 5-128: OSD Touch Screen Page 313 Figure 6-1: DVI and DisplayPort Connectors for 2560x1600 Resolution 317 TER1206003 Issue 1 15
  • EVGA PCoIP Portal | Administration Guide - Page 16
    PCoIP Zero Client and Host Administrator Guide Table of Tables Table 3-1: AWI Home Page Statistics 33 Table 4-1: Supported Resolutions for PCoIP Host Cards and Zero Clients 47 Table 5-1: Audio Parameters 112 Table 5-2: Network Parameters 113 Table 5-3: Session Parameters 113 Table 5-4:
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    PCoIP Zero Client and Host Administrator Guide Table 5-31: AWI Session Page Parameters 175 Table 5- Monitor Parameters 232 Table 5-56: AWI Tera1 Host Monitor Parameters 233 Table 5-57: AWI Tera2 Host Monitor Parameters 234 Table 5-58: MC Time Configuration Parameters 236 Table 5-59: AWI
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    PCoIP Zero Client and Host Administrator Guide Table 5-66: MC Host Driver Configuration Parameters 245 Table 5- Parameters 282 Table 5-92: OSD Tera1 Display Page Parameters 284 Table 5-93: OSD Tera2 Display Page Parameters 286 Table 5-94: AWI Password Page Parameters 288 Table 5-95: OSD
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    PCoIP Zero Client and Host Administrator Guide Table 5-101: AWI Host Session Statistics Page Parameters 295 Table 5-102: AWI Client Session Statistics Page Parameters 300 Table 5-105: AWI Client Display Page Parameters 302 Table 5-106: AWI PCoIP Processor Page Parameters 303 Table 5-107:
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    PCoIP Zero Client and Host Administrator Guide 1 Welcome 1.1 Introduction Welcome to Teradici's PCoIP Zero Client and Host Administrator WebHelp. This help system explains how to configure PCoIP device firmware so you can access and manage the hosts and zero clients in your PCoIP deployment. It
  • EVGA PCoIP Portal | Administration Guide - Page 21
    and 50 Mpps for virtual desktops. For complete product details on second-generation PCoIP zero clients and host cards containing these new Tera2 processors, see the Teradici website at http://www.teradici.com. For a list of all the host cards and zero clients supported in this firmware release, see
  • EVGA PCoIP Portal | Administration Guide - Page 22
    PCoIP Zero Client and Host Administrator Guide desktop name. When the desktop pool list includes a pool with this name, the zero client will start a session with this desktop page. l Online help for administrators: PCoIP zero client and host card administrator documentation is now delivered as online
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    PCoIP Zero Client and Host Administrator Guide 3 PCoIP Management Tools 3.1 About the MC The PCoIP Management Console (MC) lets you centrally manage the devices in your PCoIP deployment. It is packaged as a VMware® virtual machine (VM), running on VMware Player. You can use the MC to view status
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    PCoIP Zero Client and Host Administrator Guide Figure 3-1: MC Login Page 3. When you first log into the MC, a prompt appears asking you to the MC functions, and also contains a Site Status section that displays summary information about the PCoIP devices discovered by the MC. TER1206003 Issue 1 24
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    PCoIP Zero Client and Host Administrator Guide Figure 3-2: MC Home Page Device firmware is configured on the MC by defining profiles and then applying them to groups of devices. Clicking the Profiles
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    PCoIP Zero Client and Host Administrator Guide Figure 3-3: MC Profile Management Page Once a profile has been created, you can click its Set Properties link to display the Manage Profiles page and begin
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    PCoIP Zero Client and Host Administrator Guide Figure 3-4: MC Manage Profiles Page To configure a category, expand it and click the Edit Properties link, shown in the example below. TER1206003 Issue 1 27
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    PCoIP Zero Client and Host Administrator Guide Figure 3-5: Edit Properties Link This displays the Set Properties page for that category, from which you can configure the category's individual parameters. The following example
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    PCoIP Zero Client and Host Administrator Guide Figure 3-7: MC Manage Profiles Page - Configured TER1206003 Issue 1 29
  • EVGA PCoIP Portal | Administration Guide - Page 30
    PCoIP Zero Client and Host Administrator Guide The GUI Reference in this help system contains full it directly from the Teradici support site. For detailed instructions on how to install the certificate, see Knowledge Base support topic 15134-529 on the Teradici support site. The following browsers
  • EVGA PCoIP Portal | Administration Guide - Page 31
    PCoIP Zero Client and Host Administrator Guide Figure 3-8: AWI Log In Page 3. To change idle timeout the time for new users to establish a session between a PCoIP zero client and PCoIP host card in a remote workstation. The AWI client Initial Setup and host Initial Setup pages are not identical.
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    PCoIP Zero Client and Host Administrator Guide 3.9 AWI Home Page The AWI Home page displays a statistics summary for the host or client. You can display the Home page at any time by clicking the Home link at the top left section of the menu bar. Figure 3-9: AWI
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    PCoIP Zero Client and Host Administrator Guide Figure 3-10: AWI Client: Home Page Note: The above figures show session statistics for devices that can support four connected displays. If your deployment only supports two displays, information for these two displays will appear in the bottom area
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    PCoIP Zero Client and Host Administrator Guide Statistics Description This field is the name the host or client registers with the DNS server if DHCP is enabled or the system is configured to support registering the hostname with the DNS server. (See the PCoIP Device Name parameter on the Label
  • EVGA PCoIP Portal | Administration Guide - Page 35
    PCoIP Zero Client and Host Administrator Guide the client. Output Process Rate The frame rate currently being sent from the image engine on the host to the client. Image on the client, and for the USB and audio on the host. l Diagnostics: The pages under this menu help you troubleshoot the device.
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    PCoIP Zero Client and Host Administrator Guide l Info: The pages listed this menu let you view following figure shows the menus and pages available in the AWI. Note: The pages only available from the client are marked with a (*C) and the pages only available from the host are marked with an (*H).
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    PCoIP Zero Client and Host Administrator Guide PCoIP session is not in progress. The only exception to this is when the client is configured to create a session between the client and a host card on a remote workstation (or between the client and a virtual desktop) by clicking the green Connect
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    Zero Client and Host Administrator Guide Figure 3-13: OSD Direct to Host Connect Window While the network connection is initializing, various status messages are displayed above the button to indicate the progress, such as the message shown below. Figure 3-14: OSD Connection Status If problems
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    PCoIP Zero Client and Host Administrator Guide Figure 3-15: OSD View Connection Server Connect Window Note: you can change the logo that appears above the Connect button by uploading a replacement image using the Upload > OSD Logo menu from a client's AWI. While the connection is initializing,
  • EVGA PCoIP Portal | Administration Guide - Page 40
    PCoIP Zero Client and Host Administrator Guide Figure 3-17: OSD View Connection Server Certificate Warning If the user , shown below, to prevent users from initiating insecure sessions by configuring the zero client to refuse a connection to a server that cannot be verified. TER1206003 Issue 1 40
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    PCoIP Zero Client and Host Administrator Guide Figure 3-19: OSD VMware View Page Using the AWI after a session has been established, see Overlay Windows. 3.13 Disconnecting from a Session For Tera1 clients, users can disconnect from a session and return to the OSD by pressing the connect/disconnect
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    PCoIP Zero Client and Host Administrator Guide For Tera2 clients, users can also disconnect from a virtual desktop session and return to the OSD by pressing the device's connect/disconnect button. However, if a user is in a session with a host card in a remote workstation, pressing this button will
  • EVGA PCoIP Portal | Administration Guide - Page 43
    PCoIP Zero Client and Host Administrator Guide 3.14 Overlay Windows Overlay windows occasionally appear on top of the user's PCoIP overlay only displays on Tera2 clients that contain DisplayPort display client network cable is disconnected or when no PCoIP protocol traffic is received by the client
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    when using PCoIP devices with virtual desktops. Normal scheduling within the virtual desktop hypervisor can falsely trigger this message. To prevent this problem, you can disable the Enable Peer Loss Overlay setting. 3.14.4 No Support Resolutions Found This overlay displays on Tera2 clients only
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    PCoIP Zero Client and Host Administrator Guide Figure 3-27: USB Over Current Notice Overlay 3.14.8 USB Device Not Supported Behind a High-speed Hub Overlay Some USB devices cannot be connected through a high speed (USB 2.0) hub, and should instead be connected directly to the zero client or through
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    PCoIP Zero Client and Host Administrator Guide l When a video source to the host does not correspond to the video port used on the client, the that help diagnose issues concerning the client. l Information: The page under this menu displays hardware and firmware version information about the
  • EVGA PCoIP Portal | Administration Guide - Page 47
    for PCoIP Host Cards and Zero Clients Processor Name Maximum No. of Supported Resolutions Device Type Processor Family TERA1100 2 x 1920x1200 zero client Tera1 TERA2321 2 x 1920x1200 1 x 2560x1600* zero client Tera2 TERA2140 4 x 1920x1200 2 x 2560x1600* zero client Tera2 TERA1202
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    PCoIP Zero Client and Host Administrator Guide 4.1.1 Displaying Processor Information The Processor field on the AWI Home page for a host or client displays the name of the device's processor, or chipset. Figure 4-1: Processor Information on AWI Home Page The processor family name displays on the
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    PCoIP Zero Client and Host Administrator Guide Figure 4-2: Processor Family Information on AWI Version Page You can also display the processor family name for a zero client on the OSD Version page for the device. TER1206003 Issue 1 49
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    PCoIP Zero Client and Host Administrator Guide Figure 4-3: Processor Family Information on OSD Version Page 4.2 Connecting a TERA1100 Zero Client to a TERA1202 Host Card This topic explains how to configure a connection between a first-generation TERA1100 zero client and a first-generation TERA1202
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    The following conditions must be met before connecting a host card and zero client: l The host card and zero client must have the same firmware versions. For information how to upload firmware using the MC, see the "PCoIP Management Console User Manual" (TER0812002). For information on how to assign
  • EVGA PCoIP Portal | Administration Guide - Page 52
    Guide see the "PC-over-IP Protocol Virtual Desktop Network Design Checklist" (TER1105004). 4.3.1 Session Connection Type Depending on the size of your PCoIP deployment, you may wish to use the Management Console or a connection broker to manage connections between host cards and zero clients
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    PCoIP Zero Client and Host Administrator Guide You also need to configure a Direct from Client session connection type on the host. You have the option of allowing the host to accept a connection request from any client or from a specific one only. If the latter, you need to provide the client's MAC
  • EVGA PCoIP Portal | Administration Guide - Page 54
    a zero client to connect to a VMware View virtual desktop. For this option, VMware View Agent must be installed on the host workstation, and a number of other configuration requirements for both the client and host must be in place. For complete details, please refer to "Using PCoIP Host Cards with
  • EVGA PCoIP Portal | Administration Guide - Page 55
    PCoIP Zero Client and Host Administrator Guide Settings MC: OSD Settings AWI: OSD Settings OSD: OSD Settings MC: Image Settings AWI Host: Image Settings AWI Client: Image Settings OSD: Image Settings MC: Monitor Emulation AWI Tera1 Host: Monitor Emulation MC: Time Settings AWI: Time
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    TERA2321 zero client and a first-generation TERA1202 host card. Note: To determine what host card and zero client you have, see Displaying Processor Information. To see the display options for your client and host, see PCoIP Host Cards and Zero Clients. Figure 4-5: Connecting a TERA2321 Zero Client
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    Guide 4.5 Prerequisites The following conditions must be met before connecting a host card and zero client: l The host card and zero client must have the same firmware versions. For information how to upload firmware using the MC, see the "PCoIP Management Console User Manual" (TER0812002
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    PCoIP Zero Client and Host Administrator Guide l AWI Host: Direct from Client: Explains how to use the AWI to configure a host card to accept a connection request from any client or from a specific client only. 4.5.3 Connecting Hosts and Clients Using SLP Host Discovery If hosts reside on the same
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    to "Using PCoIP Host Cards with VMware View" (TER0911004). 4.5.6 Other Configuration Links To configure the full range of firmware parameters for this session type, see the following topics. Note: Some configuration functions are not available in the OSD. Note: The TERA2321 zero client has the
  • EVGA PCoIP Portal | Administration Guide - Page 60
    PCoIP Zero Client and Host Administrator Guide MC: Direct to Host + SLP Host Discovery MC: Connection Management Interface AWI Client: Direct to Host AWI Client: Direct to Host + SLP Host Discovery AWI Host: Connection Management Interface AWI Client: Connection Management Interface OSD: Direct
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    . Note: To determine what host card and zero client you have, see Displaying Processor Information. To see the display options for your client and host, see PCoIP Host Cards and Zero Clients. Figure 4-6: Connecting a TERA2140 Zero Client to a TERA1202 Host Card The left side of the diagram shows
  • EVGA PCoIP Portal | Administration Guide - Page 62
    The following conditions must be met before connecting a host card and zero client: l The host card and zero client must have the same firmware versions. For information how to upload firmware using the MC, see the "PCoIP Management Console User Manual" (TER0812002). For information on how to assign
  • EVGA PCoIP Portal | Administration Guide - Page 63
    PCoIP Zero Client and Host Administrator Guide l MC: Direct to Host: Explains how to use the MC to configure a profile that sets the Direct to Host session connection type for client devices. For information on how to statically link specific hosts and clients using the MC, see the "PCoIP
  • EVGA PCoIP Portal | Administration Guide - Page 64
    a zero client to connect to a VMware View virtual desktop. For this option, VMware View Agent must be installed on the host workstation, and a number of other configuration requirements for both the client and host must be in place. For complete details, please refer to "Using PCoIP Host Cards with
  • EVGA PCoIP Portal | Administration Guide - Page 65
    PCoIP Zero Client and Host Administrator Guide MC: Direct to Host MC: Direct to Host + SLP Host Discovery MC: Connection Management Interface AWI Host: Direct from Client AWI Client: Direct to Host AWI Client: Direct to Host + SLP Host Discovery AWI Host: Connection Management Interface AWI Client
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    . Note: To determine what host card and zero client you have, see Displaying Processor Information. To see the display options for your client and host, see PCoIP Host Cards and Zero Clients. Figure 4-7: Connecting a TERA1100 Zero Client to a TERA2220 Host Card The left side of the diagram shows
  • EVGA PCoIP Portal | Administration Guide - Page 67
    The following conditions must be met before connecting a host card and zero client: l The host card and zero client must have the same firmware versions. For information how to upload firmware using the MC, see the "PCoIP Management Console User Manual" (TER0812002). For information on how to assign
  • EVGA PCoIP Portal | Administration Guide - Page 68
    PCoIP Zero Client and Host Administrator Guide l MC: Direct to Host: Explains how to use the MC to configure a profile that sets the Direct to Host session connection type for client devices. For information on how to statically link specific hosts and clients using the MC, see the "PCoIP
  • EVGA PCoIP Portal | Administration Guide - Page 69
    a zero client to connect to a VMware View virtual desktop. For this option, VMware View Agent must be installed on the host workstation, and a number of other configuration requirements for both the client and host must be in place. For complete details, please refer to "Using PCoIP Host Cards with
  • EVGA PCoIP Portal | Administration Guide - Page 70
    PCoIP Zero Client and Host Administrator Guide MC: Direct to Host MC: Direct to Host + SLP Host Discovery MC: Connection Management Interface AWI Host: Direct from Client AWI Client: Direct to Host AWI Client: Direct to Host + SLP Host Discovery AWI Host: Connection Management Interface AWI Client
  • EVGA PCoIP Portal | Administration Guide - Page 71
    . Note: To determine what host card and zero client you have, see Displaying Processor Information. To see the display options for your client and host, see PCoIP Host Cards and Zero Clients. Figure 4-8: Connecting a TERA2321 Zero Client to a TERA2220 Host Card The left side of the diagram shows
  • EVGA PCoIP Portal | Administration Guide - Page 72
    The following conditions must be met before connecting a host card and zero client: l The host card and zero client must have the same firmware versions. For information how to upload firmware using the MC, see the "PCoIP Management Console User Manual" (TER0812002). For information on how to assign
  • EVGA PCoIP Portal | Administration Guide - Page 73
    PCoIP Zero Client and Host Administrator Guide l MC: Direct to Host: Explains how to use the MC to configure a profile that sets the Direct to Host session connection type for client devices. For information on how to statically link specific hosts and clients using the MC, see the "PCoIP
  • EVGA PCoIP Portal | Administration Guide - Page 74
    to "Using PCoIP Host Cards with VMware View" (TER0911004). 4.11.6 Other Configuration Links To configure the full range of firmware parameters for this session type, see the following topics. Note: Some configuration functions are not available in the OSD. Note: The TERA2321 zero client has the
  • EVGA PCoIP Portal | Administration Guide - Page 75
    PCoIP Zero Client and Host Administrator Guide MC: Discovery Settings AWI: Discovery Settings OSD: Discovery Settings MC: SNMP Settings AWI: SNMP Settings MC: Direct to Host MC: Direct to Host + SLP Host Discovery MC: Connection Management Interface AWI Host: Direct from Client AWI Client:
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    TERA2220 host card. Note: To determine what host card and zero client you have, see Displaying Processor Information. To see the display options for your client and host, see PCoIP Host Cards and Zero Clients. Figure 4-9: Connecting a TERA2140 Zero Client to a TERA2220 Host Card TER1206003 Issue
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    The following conditions must be met before connecting a host card and zero client: l The host card and zero client must have the same firmware versions. For information how to upload firmware using the MC, see the "PCoIP Management Console User Manual" (TER0812002). For information on how to assign
  • EVGA PCoIP Portal | Administration Guide - Page 78
    PCoIP Zero Client and Host Administrator Guide For details on how to configure this option, see the following topics in the GUI Reference: l MC: Direct to Host: Explains how to use the MC to configure a profile that sets the Direct to Host session connection type for client devices. For information
  • EVGA PCoIP Portal | Administration Guide - Page 79
    PCoIP Zero Client and Host Administrator Guide Note: For information about 3rd party connection brokers, see Knowledge Base support topic 15134-24 on the Teradici support clients and host cards. Note: This is not the same thing as configuring a zero client to connect to a VMware View virtual desktop
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    PCoIP Zero Client and Host Administrator Guide MC: Discovery Settings AWI: Discovery Settings OSD: Discovery Settings MC: SNMP Settings AWI: SNMP Settings MC: Direct to Host MC: Direct to Host + SLP Host Discovery MC: Connection Management Interface AWI Host: Direct from Client AWI Client:
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    TERA2240 host card. Note: To determine what host card and zero client you have, see Displaying Processor Information. To see the display options for your client and host, see PCoIP Host Cards and Zero Clients. Figure 4-10: Connecting a TERA1100 Zero Client to a TERA2240 Host Card TER1206003 Issue
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    The following conditions must be met before connecting a host card and zero client: l The host card and zero client must have the same firmware versions. For information how to upload firmware using the MC, see the "PCoIP Management Console User Manual" (TER0812002). For information on how to assign
  • EVGA PCoIP Portal | Administration Guide - Page 83
    PCoIP Zero Client and Host Administrator Guide For details on how to configure this option, see the following topics in the GUI Reference: l MC: Direct to Host: Explains how to use the MC to configure a profile that sets the Direct to Host session connection type for client devices. For information
  • EVGA PCoIP Portal | Administration Guide - Page 84
    PCoIP Zero Client and Host Administrator Guide Note: For information about 3rd party connection brokers, see Knowledge Base support topic 15134-24 on the Teradici support clients and host cards. Note: This is not the same thing as configuring a zero client to connect to a VMware View virtual desktop
  • EVGA PCoIP Portal | Administration Guide - Page 85
    PCoIP Zero Client and Host Administrator Guide MC: Discovery Settings AWI: Discovery Settings OSD: Discovery Settings MC: SNMP Settings AWI: SNMP Settings MC: Direct to Host MC: Direct to Host + SLP Host Discovery MC: Connection Management Interface AWI Host: Direct from Client AWI Client:
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    TERA2240 host card. Note: To determine what host card and zero client you have, see Displaying Processor Information. To see the display options for your client and host, see PCoIP Host Cards and Zero Clients. Figure 4-11: Connecting a TERA2321 Zero Client to a TERA2240 Host Card TER1206003 Issue
  • EVGA PCoIP Portal | Administration Guide - Page 87
    The following conditions must be met before connecting a host card and zero client: l The host card and zero client must have the same firmware versions. For information how to upload firmware using the MC, see the "PCoIP Management Console User Manual" (TER0812002). For information on how to assign
  • EVGA PCoIP Portal | Administration Guide - Page 88
    PCoIP Zero Client and Host Administrator Guide For details on how to configure this option, see the following topics in the GUI Reference: l MC: Direct to Host: Explains how to use the MC to configure a profile that sets the Direct to Host session connection type for client devices. For information
  • EVGA PCoIP Portal | Administration Guide - Page 89
    PCoIP Zero Client and Host Administrator Guide Note: For information about 3rd party connection brokers, see Knowledge Base support topic 15134-24 on the Teradici support clients and host cards. Note: This is not the same thing as configuring a zero client to connect to a VMware View virtual desktop
  • EVGA PCoIP Portal | Administration Guide - Page 90
    PCoIP Zero Client and Host Administrator Guide the MC, see the "PCoIP Management Console User Manual" (TER0812002). MC: Discovery Settings Settings AWI Host: Image Settings AWI Client: Image Settings OSD: Image Settings MC: Monitor Emulation AWI Tera2 Host: Monitor Emulation MC: Time
  • EVGA PCoIP Portal | Administration Guide - Page 91
    a second-generation TERA2140 zero client and a second-generation TERA2240 host card. Note: To determine what host card and zero client you have, see Displaying Processor Information. To see the display options for your client and host, see PCoIP Host Cards and Zero Clients. TER1206003 Issue 1 91
  • EVGA PCoIP Portal | Administration Guide - Page 92
    The following conditions must be met before connecting a host card and zero client: l The host card and zero client must have the same firmware versions. For information how to upload firmware using the MC, see the "PCoIP Management Console User Manual" (TER0812002). For information on how to assign
  • EVGA PCoIP Portal | Administration Guide - Page 93
    Guide see the "PC-over-IP Protocol Virtual Desktop Network Design Checklist" (TER1105004). 4.19.1 Session Connection Type Depending on the size of your PCoIP deployment, you may wish to use the Management Console or a connection broker to manage connections between host cards and zero clients
  • EVGA PCoIP Portal | Administration Guide - Page 94
    PCoIP Zero Client and Host Administrator Guide You also need to configure a Direct from Client session connection type on the host. You have the option of allowing the host to accept a connection request from any client or from a specific one only. If the latter, you need to provide the client's MAC
  • EVGA PCoIP Portal | Administration Guide - Page 95
    a zero client to connect to a VMware View virtual desktop. For this option, VMware View Agent must be installed on the host workstation, and a number of other configuration requirements for both the client and host must be in place. For complete details, please refer to "Using PCoIP Host Cards with
  • EVGA PCoIP Portal | Administration Guide - Page 96
    PCoIP Zero Client and Host Administrator Guide Settings MC: OSD Settings AWI: OSD Settings OSD: OSD Settings MC: Image Settings AWI Host: Image Settings AWI Client: Image Settings OSD: Image Settings MC: Monitor Emulation AWI Tera2 Host: Monitor Emulation MC: Time Settings AWI: Time
  • EVGA PCoIP Portal | Administration Guide - Page 97
    2800 server offload card, which provides hardware-accelerated PCoIP image encoding. The zero client on the right connects to a VMware View virtual desktop using a VMware View Connection Server broker. You can configure users to connect to a VMware View virtual desktop using manual or automatic logon
  • EVGA PCoIP Portal | Administration Guide - Page 98
    PCoIP Zero Clients with VMware View User Guide" (TER0904005). l The zero client firmware version must be 3.1.0 or newer. For information how to upload firmware using the MC, see the "PCoIP Management Console User Manual Server To configure a client to connect to a VMware virtual desktop, use the View
  • EVGA PCoIP Portal | Administration Guide - Page 99
    PCoIP Zero Client and Host Administrator Guide 4.22.2 View Connection Server + Auto-Logon To configure clients to automatically enter users' login details when clients connect to a virtual desktop configure clients to use Imprivata OneSign proximity card support when connecting to a virtual desktop
  • EVGA PCoIP Portal | Administration Guide - Page 100
    PCoIP Zero Client and Host Administrator Guide l MC: View Connection Server + Imprivata OneSign: Explains how to use the MC to configure a profile that sets the View Connection Server + Imprivata OneSign session connection type for client devices. l AWI Client: View Connection Server + Imprivata
  • EVGA PCoIP Portal | Administration Guide - Page 101
    configure a connection between a second-generation TERA2321 zero client and a VMware View virtual desktop. Note: To determine what zero client you have, see Displaying Processor Information. To see the display options for this client, see PCoIP Host Cards and Zero Clients. TER1206003 Issue 1 101
  • EVGA PCoIP Portal | Administration Guide - Page 102
    2800 server offload card, which provides hardware-accelerated PCoIP image encoding. The zero client on the right connects to a VMware View virtual desktop using a VMware View Connection Server broker. You can configure users to connect to a VMware View virtual desktop using manual or automatic logon
  • EVGA PCoIP Portal | Administration Guide - Page 103
    PCoIP Zero Client and Host Administrator Guide l The zero client firmware version must be 3.1.0 or newer. For information how to upload firmware using the MC, see the "PCoIP Management Console User Manual Server To configure a client to connect to a VMware virtual desktop, use the View Connection
  • EVGA PCoIP Portal | Administration Guide - Page 104
    PCoIP Zero Client and Host Administrator Guide l MC: View Connection Server + Auto-Logon: Explains how to use the MC to configure a profile that sets the View Connection Server + Auto-Logon session connection type for client devices. l AWI Client: View Connection Server + Auto-Logon: Explains how
  • EVGA PCoIP Portal | Administration Guide - Page 105
    PCoIP Zero Client and Host Administrator Guide 4.25.5 Other Configuration Links To configure the full range of firmware parameters for this session type, see the following topics. Note: Some configuration functions are not available in the OSD. Note: The TERA2321 zero client has the same display
  • EVGA PCoIP Portal | Administration Guide - Page 106
    configure a connection between a second-generation TERA2140 zero client and a VMware View virtual desktop. Note: To determine what zero client you have, see Displaying Processor Information. To see the display options for this client, see PCoIP Host Cards and Zero Clients. TER1206003 Issue 1 106
  • EVGA PCoIP Portal | Administration Guide - Page 107
    2800 server offload card, which provides hardware-accelerated PCoIP image encoding. The zero client on the right connects to a VMware View virtual desktop using a VMware View Connection Server broker. You can configure users to connect to a VMware View virtual desktop using manual or automatic logon
  • EVGA PCoIP Portal | Administration Guide - Page 108
    PCoIP Zero Client and Host Administrator Guide l The zero client firmware version must be 3.1.0 or newer. For information how to upload firmware using the MC, see the "PCoIP Management Console User Manual Server To configure a client to connect to a VMware virtual desktop, use the View Connection
  • EVGA PCoIP Portal | Administration Guide - Page 109
    PCoIP Zero Client and Host Administrator Guide l MC: View Connection Server + Auto-Logon: Explains how to use the MC to configure a profile that sets the View Connection Server + Auto-Logon session connection type for client devices. l AWI Client: View Connection Server + Auto-Logon: Explains how
  • EVGA PCoIP Portal | Administration Guide - Page 110
    PCoIP Zero Client and Host Administrator Guide 4.28.5 Other Configuration Links To configure the full Client: Initial Setup MC: Network Settings AWI: Network Settings OSD: Network Settings For information on how to manage device naming using the MC, see the "PCoIP Management Console User Manual
  • EVGA PCoIP Portal | Administration Guide - Page 111
    PCoIP Zero Client and Host Administrator Guide MC: IPv6 Settings MC: Display Topology Settings MC: OSD Logo Settings MC: Firmware Management MC: USB Permissions MC: Certificate Store Management MC: VMware View Certificate Checking Settings AWI: IPv6 Settings AWI Client: OSD Logo Settings AWI:
  • EVGA PCoIP Portal | Administration Guide - Page 112
    PCoIP Zero Client and Host Administrator Guide 5 PCoIP GUI Reference 5.1 Initial Setup 5.1.1 AWI Host: Initial Setup Page You can display this page from the Configuration > Initial Setup menu. Figure 5-1: AWI Host Initial Setup
  • EVGA PCoIP Portal | Administration Guide - Page 113
    PCoIP Zero Client and Host Administrator Guide Parameter Enable Audio Line In Description Note: Enabling 64-bit mode is not required for Linux, Windows 7® 32-bit, Windows Vista 32-bit, or Windows XP (32-bit or 64-bit). Enable: Use the line-in connector found on the client. Disable: Use the line-in
  • EVGA PCoIP Portal | Administration Guide - Page 114
    PCoIP Zero Client and Host Administrator Guide Figure 5-2: AWI Client Initial Setup Page Table 5-4: Audio Parameters Parameter Description Enable HD Audio Enables audio support on the host or client. Table 5-5: Network Parameters Parameter Description Enable DHCP Enables DHCP (as opposed
  • EVGA PCoIP Portal | Administration Guide - Page 115
    PCoIP Zero Client and Host Administrator Guide Parameter Gateway Primary DNS Server Secondary DNS Server Description Device's gateway IP address Device's primary DNS IP address Device's secondary DNS IP address Table 5-6: Session
  • EVGA PCoIP Portal | Administration Guide - Page 116
    PCoIP Zero Client and Host Administrator Guide option 12), and client fully qualified domain name (FQDN). When disabled, you must set these parameters manually. Note: For between PCoIP zero clients and PCoIP host cards. The default MTU is 1300 for sessions with PCoIP software (in the host or client)
  • EVGA PCoIP Portal | Administration Guide - Page 117
    PCoIP Zero Client and Host Administrator Guide Parameter Description SNMP NMS Address If you want . 5.2.2 AWI: Network Settings This page lets you configure network settings for the host or client. You can display this page from the Configuration > Network menu. After you update the parameters
  • EVGA PCoIP Portal | Administration Guide - Page 118
    PCoIP Zero Client and Host Administrator Guide Figure 5-4: AWI Network Page Table 5-8: AWI Network domain name (option 15), host name (option 12), and client fully qualified domain name (FQDN). When disabled, you must set these parameters manually. IP Address The device's IP address. If DHCP is
  • EVGA PCoIP Portal | Administration Guide - Page 119
    Size to a value smaller than the network path MTU for the endto-end connection between the host and client. The Maximum MTU Size range is 600 to 1500 bytes for all firmware versions. Note: The default MTU is 1400 for sessions between PCoIP zero clients and PCoIP host cards. TER1206003 Issue 1 119
  • EVGA PCoIP Portal | Administration Guide - Page 120
    PCoIP Zero Client and Host Administrator Guide Parameter Description The default MTU is 1300 for sessions with PCoIP software (in the host or client) such as VMware View. Enable 802.1X Security Enable this field for each of your hosts and zero clients if your network uses 802.1X security. If
  • EVGA PCoIP Portal | Administration Guide - Page 121
    PCoIP Zero Client and Host Administrator Guide Figure 5-5: OSD Network Page Table 5-9: OSD Network domain name (option 15), host name (option 12), and client fully qualified domain name (FQDN). When disabled, you must set these parameters manually. IP Address The device's IP address. If DHCP is
  • EVGA PCoIP Portal | Administration Guide - Page 122
    PCoIP Zero Client and Host Administrator Guide client. The default is pcoip-host- or pcoip-portal- where is the host or client's MAC address. If used, the domain name is appended (for example, pcoip at half-duplex, which is not supported by the PCoIP protocol. The session will be
  • EVGA PCoIP Portal | Administration Guide - Page 123
    PCoIP Zero Client and Host Administrator Guide Figure 5-6: AWI Label Page Table 5-10: AWI Label Page Parameters Parameter Description PCoIP Device Name Lets you give the host or client a logical name. The default is pcoiphost- or pcoip-portal-, where is the device's MAC address
  • EVGA PCoIP Portal | Administration Guide - Page 124
    PCoIP Zero Client and Host Administrator Guide Figure 5-7: OSD Label Page Table 5-11: OSD Label Page Parameters Parameter Description PCoIP Device Name Lets you give the host or client a logical name. The default is pcoiphost- or pcoip-portal-, where is the device's MAC address
  • EVGA PCoIP Portal | Administration Guide - Page 125
    PCoIP Zero Client and Host Administrator Guide Parameter Description administrator use only. 5.4 Configuring Device Discovery 5.4.1 MC: Discovery Settings The settings on this page let you configure a profile to use SLP discovery, a PCoIP MC DNS-based discovery prefix, and/or DNS-SRV discovery to
  • EVGA PCoIP Portal | Administration Guide - Page 126
    PCoIP Zero Client and Host Administrator Guide Parameter Description Note: This property requires a device restart after being changed. PCoIP MC DNS-Based Discovery Prefix Use this property to direct the device to contact a particular PCoIP to "PCoIP Management Console User Manual" (TER0812002
  • EVGA PCoIP Portal | Administration Guide - Page 127
    PCoIP Zero Client and Host Administrator Guide Figure 5-9: AWI Discovery Page Table 5-13: AWI Discovery Page Parameters Parameter Description Enable SLP Discovery When enabled, hosts and clients can be dynamically discovered by SLP management entities. Enable DNS-SRV Discovery When enabled:
  • EVGA PCoIP Portal | Administration Guide - Page 128
    PCoIP Zero Client and Host Administrator Guide 5.4.3 OSD: Discovery Settings The settings on this page let you enable Service Location Protocol (SLP) management entities to discover hosts and clients dynamically in the PCoIP system without requiring prior knowledge of their locations in the network.
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    PCoIP Zero Client and Host Administrator Guide 5.5 Configuring SNMP 5.5.1 MC: Help for SNMP Settings SNMP settings for the Management Console are located on the MC's Network Configuration page. Note: For more information on using the PCoIP SNMP Agent, see "Using SNMP with a PCoIP Device User Guide"
  • EVGA PCoIP Portal | Administration Guide - Page 130
    zero client and a remote workstation containing a PCoIP host card. You can specify a host's DNS name or IP address, or you can configure clients to use Service View Virtual Desktop Connections A VMware View session is a connection between a zero client and a VMware View virtual desktop using VMware
  • EVGA PCoIP Portal | Administration Guide - Page 131
    PCoIP Zero Client and Host Administrator Guide Management Device(s) Tool AWI Client OSD Client Session Connection Options View Connection For information on how to link specific hosts and clients, see "PCoIP Management Console User Manual" (TER0812002). To configure a specific host with peering
  • EVGA PCoIP Portal | Administration Guide - Page 132
    PCoIP Zero Client and Host Administrator Guide Figure 5-12: MC Session Connection Type - Direct to Host Table 5-19: MC Session Configuration Parameters Parameters Description Enable Auto Reconnect When enabled, lets the client automatically reconnect with the last connected host when a session
  • EVGA PCoIP Portal | Administration Guide - Page 133
    PCoIP Zero Client and Host Administrator Guide Parameters Session Lost Timeout Description l You have been disconnected because you logged in from another location. l You have been disconnected because you disconnected from your
  • EVGA PCoIP Portal | Administration Guide - Page 134
    PCoIP Zero Client and Host Administrator Guide to configure a profile to connect clients directly to hosts and to configure clients to use Service Location Protocol (SLP) to discover how to link specific hosts and clients, see "PCoIP Management Console User Manual" (TER0812002). To configure a
  • EVGA PCoIP Portal | Administration Guide - Page 135
    PCoIP Zero Client and Host Administrator Guide Parameters Enable Preparing Desktop Overlay Disconnect Dialog Display Mode TER1206003 Issue 1 Description appears in the case of a virtual desktop such as VMware View. Normal hypervisor scheduling delays can falsely trigger this message. Note: This
  • EVGA PCoIP Portal | Administration Guide - Page 136
    PCoIP Zero Client and Host Administrator Guide Parameters Session Lost Timeout Description (0x400). Please contact your IT MC to configure a profile to use a VMware View Connection Server to connect clients to a virtual desktop. To enable a property in the MC, click the Set in Profile checkbox and
  • EVGA PCoIP Portal | Administration Guide - Page 137
    PCoIP Zero Client and Host Administrator Guide Figure 5-14: MC Session Connection Type - View Connection domain name (FQDN) of the Address View Connection Server. Desktop Name to Select Enter the pool/desktop name used by the client when starting a session. Note: This setting is optional.
  • EVGA PCoIP Portal | Administration Guide - Page 138
    View Banner When enabled, the PCoIP zero client OSD logo appears during login in place of the VMware View banner. You can upload an OSD logo from the OSD Logo Upload page. Prefer GSC-IS Over PIV When selected, the GSC-IS interface is used if a smart card supports Endpoint more than one interface
  • EVGA PCoIP Portal | Administration Guide - Page 139
    PCoIP Zero Client and Host Administrator Guide Parameter Description smart card supports only one interface, such as either CAC or PIV endpoint, then only the CAC or PIV endpoint interface is used regardless of this setting. This only affects smart card access performed outside of PCoIP sessions.
  • EVGA PCoIP Portal | Administration Guide - Page 140
    PCoIP Zero Client and Host Administrator Guide Parameter Session Lost Timeout Description l You have been disconnected MC to configure a profile to automatically enter users' login details when clients connect to a virtual desktop via a VMware View Connection Server. To enable a property in the
  • EVGA PCoIP Portal | Administration Guide - Page 141
    PCoIP Zero Client and Host Administrator Guide Figure 5-15: MC Session Connection Type - View Connection Server the domain to send to the specified View Connection Server. Desktop Name to Select Enter the pool/desktop name used by the client when starting a session. Note: This setting is optional
  • EVGA PCoIP Portal | Administration Guide - Page 142
    menu. Auto Launch If Only One When enabled, users are automatically connected to their virtual Desktop desktop after user credentials are entered. Use OSD Logo for View Banner When enabled, the PCoIP zero client OSD logo appears during login in place of the VMware View banner. You can upload
  • EVGA PCoIP Portal | Administration Guide - Page 143
    PCoIP Zero Client and Host Administrator Guide Parameter Description appears in the case of a virtual desktop such as VMware View. Normal hypervisor scheduling delays can falsely trigger this message. Note: This option is only available for a zero client. Desktop applications that require the
  • EVGA PCoIP Portal | Administration Guide - Page 144
    PCoIP Zero Client and Host Administrator Guide Parameter Session Lost Timeout Description (0x400). Please contact your connection type from the MC to configure a profile to use Kiosk mode when clients connect to a virtual desktop via a VMware View Connection Server. To enable a property in the MC,
  • EVGA PCoIP Portal | Administration Guide - Page 145
    PCoIP Zero Client and Host Administrator Guide Figure 5-16: MC Session Connection Type - View Connection is limited to 13 characters. Kiosk Mode Password Enter the password to use to access a virtual desktop in Kiosk mode. Note: This setting is optional. View Connection Server Port When SSL is
  • EVGA PCoIP Portal | Administration Guide - Page 146
    PCoIP Zero Client and Host Administrator Guide Parameter Description Certification Check Mode Select how the client behaves if it cannot verify a secure connection to the View Connection Server: l Warn if the connection may be insecure (Default): Configure the client to display a warning if an
  • EVGA PCoIP Portal | Administration Guide - Page 147
    PCoIP Zero Client and Host Administrator Guide Parameter Session Lost Timeout Description session: l You have been disconnected because your session timed out. Error: Unexpected system-initiated actions causing session to fail: l You
  • EVGA PCoIP Portal | Administration Guide - Page 148
    PCoIP Zero Client and Host Administrator Guide 5.6.7 MC: View Connection Server + Imprivata OneSign Session Settings through the Imprivata OneSign system in addition to a View Connection Server when clients connect to a virtual desktop. To enable a property in the MC, click the Set in Profile
  • EVGA PCoIP Portal | Administration Guide - Page 149
    PCoIP Zero Client and Host Administrator Guide Parameter Description l Ignore l Use If Set Desktop Name to Select Enter the desktop name. When the desktop pool list includes a pool with this name, the client will immediately start a session with that pool. Note: This field is case-insensitive.
  • EVGA PCoIP Portal | Administration Guide - Page 150
    PCoIP Zero Client and Host Administrator Guide Parameter Description Desktop Overlay display(s) when users log in. Note: This overlay provides assurance that login is proceeding if the desktop takes more than a few seconds to appear. Disconnect Dialog Display Mode This field lets you control
  • EVGA PCoIP Portal | Administration Guide - Page 151
    PCoIP Zero Client and Host Administrator Guide Parameter Session Lost Timeout Description l You have been disconnected due to a configuration error (0x404). Please contact your IT administrator for assistance. You can choose to
  • EVGA PCoIP Portal | Administration Guide - Page 152
    PCoIP Zero Client and Host Administrator Guide Figure 5-18: MC Session Connection Type - Connection a virtual desktop such as VMware View. Normal hypervisor scheduling delays can falsely trigger this message. Note: This option is only available for a zero client. Desktop applications that
  • EVGA PCoIP Portal | Administration Guide - Page 153
    PCoIP Zero Client and Host Administrator Guide Parameter Session Lost Timeout Description l You have been disconnected because you logged in from another location. l You have been disconnected because you disconnected from your
  • EVGA PCoIP Portal | Administration Guide - Page 154
    PCoIP Zero Client and Host Administrator Guide Parameter Description session. The valid timeout range for this field is 5 to 60 seconds. The session will be disconnected when this timeout period expires. 5.6.9 AWI Host: Direct from Client Session Settings Select the Direct from Client session
  • EVGA PCoIP Portal | Administration Guide - Page 155
    PCoIP Zero Client and Host Administrator Guide Parameters Description l AES-128-GCM (Tera1 and Tera2): An encryption method implemented in first-generation Tera1 and second-generation Tera2 processors. This method offers the best performance between hardware endpoints for Tera1 devices. AES-128-
  • EVGA PCoIP Portal | Administration Guide - Page 156
    PCoIP Zero Client and Host Administrator Guide the client to automatically wake up the host when the user presses the client's remote MAC address. Use this option when the client and host are connected to the same network from the client. Note: l The feature only works with hardware hosts. It does not
  • EVGA PCoIP Portal | Administration Guide - Page 157
    PCoIP Zero Client and Host Administrator Guide Parameters Description power state (off/hibernate/sleep) when it receives a wake-on-LAN desktop such as VMware View. Normal hypervisor scheduling delays can falsely trigger this message. Note: This option is only available for a zero client. Desktop
  • EVGA PCoIP Portal | Administration Guide - Page 158
    PCoIP Zero Client and Host Administrator Guide Parameters Disconnect Message Filter Description Tera2 processors. This method offers the best performance between hardware endpoints for Tera1 devices. AES-128-GCM also may offer improved performance for Tera2 clients when connecting to VMware 4 or
  • EVGA PCoIP Portal | Administration Guide - Page 159
    PCoIP Zero Client and Host Administrator Guide Parameters Description l You have been disconnected due to a configuration type from the Configuration > Session page to configure the client to connect directly to a host and to use Service Location Protocol (SLP) to discover the host automatically.
  • EVGA PCoIP Portal | Administration Guide - Page 160
    PCoIP Zero Client and Host Administrator Guide Figure 5-21: AWI Session Connection Type - Direct to Host + SLP Host Discovery Table 5-28: AWI Session Page Parameters Parameters Description Enable Auto-Reconnect When enabled, lets the client automatically reconnect with the last connected host
  • EVGA PCoIP Portal | Administration Guide - Page 161
    virtual desktops, see "Using PCoIP Zero Clients with VMware View User Guide" (TER0904005). Note: The enabled encryption mode must match between the host and client for a session to be established. If more than one mode is enabled, the firmware selects the following: l Host to Tera1 or Tera2 clients
  • EVGA PCoIP Portal | Administration Guide - Page 162
    Parameters PCoIP Zero Client and Host Administrator Guide Description l You have been disconnected because you disconnected from your workstation. Warning: System-initiated, but expected actions affecting the session: l You have been disconnected because
  • EVGA PCoIP Portal | Administration Guide - Page 163
    PCoIP Zero Client and Host Administrator Guide 5.6.12 AWI Client: View Connection Server Session Settings Select the View Connection Server session connection type from the Configuration > Session page to configure the client to use a VMware View Connection Server to connect to a virtual desktop.
  • EVGA PCoIP Portal | Administration Guide - Page 164
    PCoIP Zero Client and Host Administrator Guide Parameter Description Port By default this field is blank, and port 443 is used to communicate with the View Connection Server. If your network is
  • EVGA PCoIP Portal | Administration Guide - Page 165
    for View Banner When enabled, the PCoIP zero client OSD logo appears during login in place of the VMware View banner. You can upload an OSD logo from the OSD Logo Upload page. Prefer GSC-IS When selected, the GSC-IS interface is used if a smart card supports more than one interface such as CAC
  • EVGA PCoIP Portal | Administration Guide - Page 166
    PCoIP Zero Client and Host Administrator Guide Parameter Disconnect Message Filter Description connecting to VMware 4 or later if there is more than about 7 Mbps available on the network. l AES-256-GCM (Tera2 only): A more secure encryption method implemented in second-generation Tera2 processors
  • EVGA PCoIP Portal | Administration Guide - Page 167
    PCoIP Zero Client and Host Administrator Guide Parameter Description (0x201). Please contact your IT administrator for assistance. l You have been disconnected due to a configuration error (0x300). Please contact your IT administrator for
  • EVGA PCoIP Portal | Administration Guide - Page 168
    PCoIP Zero Client and Host Administrator Guide When you enable this field, the following options Enter the domain name used by the virtual machine for the self-help link. Desktop Name to Select Enter the pool/desktop name used by the virtual machine for the selfhelp link. Link Text Enter the
  • EVGA PCoIP Portal | Administration Guide - Page 169
    PCoIP Zero Client and Host Administrator Guide Figure 5-24: AWI Session Connection Type - View Connection client. Logon Password Enter the password for the client. Logon Domain Name Enter the domain name for the client. Desktop Name to Select Enter the pool/desktop name used by the client
  • EVGA PCoIP Portal | Administration Guide - Page 170
    PCoIP Zero Client and Host Administrator Guide Parameter Description Port By default this field is blank, and port 443 is used to communicate with the View Connection Server. If your network is
  • EVGA PCoIP Portal | Administration Guide - Page 171
    for View Banner When enabled, the PCoIP zero client OSD logo appears during login in place of the VMware View banner. You can upload an OSD logo from the OSD Logo Upload page. Prefer GSC-IS When selected, the GSC-IS interface is used if a smart card supports more than one interface such as CAC
  • EVGA PCoIP Portal | Administration Guide - Page 172
    PCoIP Zero Client and Host Administrator Guide Parameter Disconnect Message Filter Description connecting to VMware 4 or later if there is more than about 7 Mbps available on the network. l AES-256-GCM (Tera2 only): A more secure encryption method implemented in second-generation Tera2 processors
  • EVGA PCoIP Portal | Administration Guide - Page 173
    PCoIP Zero Client and Host Administrator Guide Parameter Description (0x201). Please contact your IT administrator for assistance. l You have been disconnected due to a configuration error (0x300). Please contact your IT administrator for
  • EVGA PCoIP Portal | Administration Guide - Page 174
    PCoIP Zero Client and Host Administrator Guide When you enable this field, the following options Enter the domain name used by the virtual machine for the self-help link. Desktop Name to Select Enter the pool/desktop name used by the virtual machine for the selfhelp link. Link Text Enter the
  • EVGA PCoIP Portal | Administration Guide - Page 175
    PCoIP Zero Client and Host Administrator Guide Figure 5-26: AWI Session Connection Type - View automatically populate the Username field with the MAC address of the zero client. l Custom: Enter the username for the zero client. This username has the prefix "Custom." Username When Custom
  • EVGA PCoIP Portal | Administration Guide - Page 176
    PCoIP Zero Client and Host Administrator Guide to display VMware View Connection Servers for which the client has received a valid certificate. Click the Clear button to . Note: This option is only available for a zero client. Desktop applications that require the peer loss notification should re-
  • EVGA PCoIP Portal | Administration Guide - Page 177
    virtual desktops, see "Using PCoIP Zero Clients with VMware View User Guide" (TER0904005). Note: The enabled encryption mode must match between the host and client for a session to be established. If more than one mode is enabled, the firmware selects the following: l Host to Tera1 or Tera2 clients
  • EVGA PCoIP Portal | Administration Guide - Page 178
    PCoIP Zero Client and Host Administrator Guide Parameter Disconnect Message Filter Description This field lets you control what type of messages appear when a session is disconnected. There are three categories: Information: User-
  • EVGA PCoIP Portal | Administration Guide - Page 179
    PCoIP Zero Client and Host Administrator Guide Parameter Description messages including Info, Warning, and Error messages. page to configure the client to authenticate through the Imprivata OneSign system in addition to a View Connection Server when connecting to a virtual desktop. Figure 5-27:
  • EVGA PCoIP Portal | Administration Guide - Page 180
    for which the client has received a valid certificate. Click the Clear button to clear this cache. Login Username Caching When enabled, the username text box automatically populates with the last username entered. Use OSD Logo for View Banner When enabled, the PCoIP zero client OSD logo appears
  • EVGA PCoIP Portal | Administration Guide - Page 181
    PCoIP Zero Client and Host Administrator Guide Parameter Prefer GSC-IS Enable Peer Loss Overlay Enable Preparing Desktop Overlay Enable Session Disconnect Hotkey Session Negotiation Cipher Enabled Session Ciphers Description When selected, the GSC-IS interface is used if a smart card supports more
  • EVGA PCoIP Portal | Administration Guide - Page 182
    virtual desktops, see "Using PCoIP Zero Clients with VMware View User Guide" (TER0904005). Note: The enabled encryption mode must match between the host and client for a session to be established. If more than one mode is enabled, the firmware selects the following: l Host to Tera1 or Tera2 clients
  • EVGA PCoIP Portal | Administration Guide - Page 183
    PCoIP Zero Client and Host Administrator Guide Parameter Description l You have been disconnected due to a configuration error (0x303). Please contact your IT administrator for assistance. l You have been disconnected due to a configuration
  • EVGA PCoIP Portal | Administration Guide - Page 184
    PCoIP Zero Client and Host Administrator Guide Figure 5-28: AWI Session Connection Type - Connection Management -generation Tera2 processors. This method offers the best performance between hardware endpoints for Tera1 devices. AES-128-GCM also may offer improved performance for Tera2 clients when
  • EVGA PCoIP Portal | Administration Guide - Page 185
    desktops, see "Using PCoIP Zero Clients with VMware View User Guide" (TER0904005). Note: The enabled encryption mode must match between the host and client for a session to be established. If more than one mode is enabled, the firmware selects the following: l Host to Tera1 or Tera2 clients
  • EVGA PCoIP Portal | Administration Guide - Page 186
    PCoIP Zero Client and Host Administrator Guide Parameter Description l You have been disconnected due to a configuration manager other than VMware View Connection Server as the connection broker for the client to use. Note: External connection managers can simplify the administration effort for
  • EVGA PCoIP Portal | Administration Guide - Page 187
    PCoIP Zero Client and Host Administrator Guide Figure 5-29: AWI Session Connection Type - Connection Management Interface (Client) Table desktop such as VMware View. Normal hypervisor scheduling delays can falsely trigger this message. Note: This option is only available for a zero client. Desktop
  • EVGA PCoIP Portal | Administration Guide - Page 188
    virtual desktops, see "Using PCoIP Zero Clients with VMware View User Guide" (TER0904005). Note: The enabled encryption mode must match between the host and client for a session to be established. If more than one mode is enabled, the firmware selects the following: l Host to Tera1 or Tera2 clients
  • EVGA PCoIP Portal | Administration Guide - Page 189
    Parameter TER1206003 Issue 1 PCoIP Zero Client and Host Administrator Guide Description disconnected you. l You have been disconnected because you logged in from another location. l You have been disconnected because you disconnected from your workstation. Warning:
  • EVGA PCoIP Portal | Administration Guide - Page 190
    PCoIP Zero Client and Host Administrator Guide 5.6.18 OSD: Direct to Host Session Settings Select the Direct to Host session connection type from the Options > Configuration > Session page to configure a client to connect directly to a host. Click the Advanced button to configure advanced settings
  • EVGA PCoIP Portal | Administration Guide - Page 191
    PCoIP Zero Client and Host Administrator Guide Figure 5-31: Advanced Settings Table 5-35: OSD Session Page Parameters Parameters Description DNS Name or IP Address Enter the IP address or DNS name for the host. Enable Auto-Reconnect When enabled, lets the client automatically reconnect with
  • EVGA PCoIP Portal | Administration Guide - Page 192
    Parameters TER1206003 Issue 1 PCoIP Zero Client and Host Administrator Guide Description l You have been disconnected because you logged in from another location or your host was shut down or restarted. l You have been disconnected because
  • EVGA PCoIP Portal | Administration Guide - Page 193
    PCoIP Zero Client and Host Administrator Guide Parameters Description and displays only Error messages. 4. Show None - the Options > Configuration > Session page to configure a client to connect directly to a host and to use Service Location Protocol (SLP) to discover the host automatically. Click
  • EVGA PCoIP Portal | Administration Guide - Page 194
    PCoIP Zero Client and Host Administrator Guide Figure 5-33: Advanced Settings Table 5-36: OSD Session Page Parameters Parameters Description Enable Auto-Reconnect When enabled, lets the client automatically reconnect with the last connected host when a session is lost. Enable Peer Loss Overlay
  • EVGA PCoIP Portal | Administration Guide - Page 195
    Parameters TER1206003 Issue 1 PCoIP Zero Client and Host Administrator Guide Description disconnected you. l You have been disconnected because you logged in from another location. l You have been disconnected because you disconnected from your workstation. Warning:
  • EVGA PCoIP Portal | Administration Guide - Page 196
    PCoIP Zero Client and Host Administrator Guide 5.6.20 OSD: View Connection Server Session Settings Select the View Connection Server session connection type from the Options > Configuration > Session page to configure a client to use a VMware View Connection Server to connect to a virtual desktop.
  • EVGA PCoIP Portal | Administration Guide - Page 197
    PCoIP Zero Client and Host Administrator Guide Figure 5-35: Advanced Settings Table 5-37: OSD Session Page Parameters Parameter Description DNS Name or IP Address Enter the VMware View Connection Server's DNS name or IP address. Desktop Name to Select Enter the pool/desktop name used by the
  • EVGA PCoIP Portal | Administration Guide - Page 198
    PCoIP Zero Client and Host Administrator Guide Parameter Prefer GSC-IS Enable Peer Loss Overlay Enable Preparing Desktop Overlay Disconnect Message Filter Description When selected, the GSC-IS interface is used if a smart card supports more than one interface such as CAC (GSC-IS) and PIV endpoint.
  • EVGA PCoIP Portal | Administration Guide - Page 199
    PCoIP Zero Client and Host Administrator Guide Parameter Description (0x301). Please contact your IT administrator for Configuration > Session page to configure a client to automatically enter a user's login details when the user connects to a virtual desktop via a VMware View Connection Server.
  • EVGA PCoIP Portal | Administration Guide - Page 200
    PCoIP Zero Client and Host Administrator Guide Figure 5-36: OSD Session Connection Type - View Connection Server + Auto-Logon Figure 5-37: Advanced Settings TER1206003 Issue 1 200
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    are entered. Note: This feature only applies to users who are entitled to a single desktop. It does not apply to users entitled to multiple virtual desktops. Use OSD Logo for View Banner When enabled, the PCoIP zero client OSD logo appears during login in place of the VMware View banner. You can
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    PCoIP Zero Client and Host Administrator Guide Parameter Disconnect Message Filter Description This field lets you control what type of messages appear when a session is disconnected. There are three categories: Information: User-
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    PCoIP Zero Client and Host Administrator Guide Parameter Description messages including Info, Warning, and Error messages. the Options > Configuration > Session page to configure a client to use Kiosk mode when connecting to a virtual desktop via a VMware View Connection Server. Click the Advanced
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    PCoIP Zero Client and Host Administrator Guide Figure 5-39: Advanced Settings Table 5-39: OSD Session Page Parameters Parameter Description DNS connections, enter the port number. Use OSD Logo for View When enabled, the PCoIP zero client OSD logo appears during login TER1206003 Issue 1 204
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    PCoIP Zero Client and Host Administrator Guide Parameter Banner Enable Peer Loss Overlay Enable Preparing Desktop Overlay Disconnect Message trigger this message. Note: This option is only available for a zero client. Desktop applications that require the peer loss notification should re-enable the
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    PCoIP Zero Client and Host Administrator Guide Parameter Description l You have been disconnected due to a configuration error to configure a client to authenticate through the Imprivata OneSign system in addition to a View Connection Server when connecting to a virtual desktop. Click the Advanced
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    PCoIP Zero Client and Host Administrator Guide Figure 5-40: OSD Session Connection Type - View Connection Server + Imprivata OneSign Figure 5-41: Advanced Settings TER1206003 Issue 1 207
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    for View Banner When enabled, the PCoIP zero client OSD logo appears during login in place of the VMware View banner. You can upload an OSD logo from the OSD Logo Upload page. Prefer GSC-IS When selected, the GSC-IS interface is used if a smart card supports more than one interface such as CAC
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    Parameter TER1206003 Issue 1 PCoIP Zero Client and Host Administrator Guide Description l You have been disconnected because you logged in from another location or your host was shut down or restarted. l You have been disconnected because
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    PCoIP Zero Client and Host Administrator Guide Parameter Description and displays only Error messages. 4. Show None - page to configure an external connection manager as the connection broker for the client to use. Note: External connection managers can simplify the administration effort for large
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    PCoIP Zero Client and Host Administrator Guide Figure 5-43: Advanced Settings Table 5-41: AWI of a virtual desktop such as VMware View. Normal hypervisor scheduling delays can falsely trigger this message. Note: This option is only available for a zero client. Desktop applications that require
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    Parameter TER1206003 Issue 1 PCoIP Zero Client and Host Administrator Guide Description l You have been disconnected because you logged in from another location or your host was shut down or restarted. l You have been disconnected because
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    PCoIP Zero Client and Host Administrator Guide Parameter Description and displays only Error messages. 4. Show None - Enable AES-128-GCM Encryption (Tera2) When enabled, uses the AES-128-GCM encryption scheme to secure a PCoIP session. Enable AES-256-GCM Encryption (Tera2) When enabled, uses the
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    PCoIP Zero Client and Host Administrator Guide Parameter Enable AES-128-GCM Encryption (Tera1) Enable Salsa20-256Round12 Encryption (Tera1) Description Note: This method offers the best performance between hardware endpoints for Tera2 devices. When enabled, uses the AES-128-GCM encryption scheme
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    PCoIP Zero Client and Host Administrator Guide Figure 5-45: MC Bandwidth Configuration Table 5-43: MC Bandwidth Configuration Parameters Parameter Description Device Bandwidth Limit Enter the maximum bandwidth peak for hosts or clients to 0 configures the PCoIP processor to use the maximum
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    PCoIP Zero Client and Host Administrator Guide Parameter Description network with understood congestion or packet loss. If the bandwidth is not required, the bandwidth used drops below the floor. When configuring hosts, this setting defines the minimum bandwidth from the host to the client (e.g.,
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    PCoIP Zero Client and Host Administrator Guide Figure 5-46: AWI Bandwidth Page Table 5-44: AWI Bandwidth Parameters Parameter Description Device Bandwidth Limit Enter the maximum bandwidth peak for hosts or clients this field to 0 configures the PCoIP processor to use the maximum rate available
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    PCoIP Zero Client and Host Administrator Guide Parameter Description with a minimum value of 1 Mbps. Device the client (e.g., graphics data).When configuring clients, it defines the minimum bandwidth from the client to the host (e.g., USB data). A setting of 0 configures the PCoIP processor to
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    PCoIP Zero Client and Host Administrator Guide Figure 5-47: MC Language Configuration Table 5-45: user starts a session, this setting is pushed to the virtual machine. If the PCoIP "Use Enhanced Keyboard on Windows Client if available" GPO is set to allow the keyboard layout setting, it is used
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    PCoIP Zero Client and Host Administrator Guide Figure 5-48: AWI Client Language Page Table 5-46: AWI Client Language Parameters Parameter Description Language Configure for the OSD user interface. Note: This does not affect the language setting for the actual user session. Keyboard
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    PCoIP Zero Client and Host Administrator Guide Figure 5-49: OSD Language Page Table 5-47: OSD user starts a session, this setting is pushed to the virtual machine. If the PCoIP "Use Enhanced Keyboard on Windows Client if available" GPO is set to allow the keyboard layout setting, it is used during
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    PCoIP Zero Client and Host Administrator Guide To enable a property in the MC, click the menu, or all menus. Note: This property requires a device restart after being changed. 5.10.2 AWI Client: OSD Settings The settings on this page let you set the monitor screen-saver timeout for the local OSD
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    PCoIP Zero Client and Host Administrator Guide Figure 5-51: AWI On Screen Display Page Table 5-49: AWI OSD Parameters Parameter Description Screen-Saver Timeout Configure the OSD screen-saver timeout with the
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    PCoIP Zero Client and Host Administrator Guide Figure 5-52: OSD OSD Page Table 5-50: OSD OSD you configure a profile to make changes to the image quality of the PCoIP session. Note: This setting applies only to sessions between zero clients and hosts. To enable a property in the MC, click the Set
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    PCoIP Zero Client and Host Administrator Guide Figure 5-53: MC Image Configuration Table 5-51: MC Image Free to allow for higher image quality. When network bandwidth is not constrained, the PCoIP system maintains perception-free quality regardless of the Minimum Image Quality parameter. Note: The
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    PCoIP Zero Client and Host Administrator Guide Parameter Disable Build to Lossless Enable Client Image Settings Maximum Frame Rate Description Note: This setting does not work in PCoIP sessions with VMware View virtual desktops running release 5.0 or earlier. Leave this field unchecked to retain
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    PCoIP Zero Client and Host Administrator Guide Figure 5-54: AWI Host Image Page Note: When the Use Client Image Settings field is not selected, the text boxes on this page are replaced with sliders, as shown below. Figure 5-55: AWI Host Image Page - Use Client Image Settings Disabled Table 5-52:
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    PCoIP Zero Client and Host Administrator Guide Parameter Description Minimum Image Quality Lets you for all your users. Note: This setting does not work in PCoIP sessions with VMware View virtual desktops running release 5.0 or earlier. Disable Build to Lossless Leave this field unchecked to
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    PCoIP Zero Client and Host Administrator Guide Parameter Description perceptually lossless, but is not a fully lossless state. This may provide some bandwidth savings, but is not recommended for use cases that require images and desktop content to be truly lossless. If you have any questions about
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    PCoIP Zero Client and Host Administrator Guide Parameter Maximum Initial Image Quality Image desktop content to be truly lossless. If you have any questions about this field setting, contact Teradici support. Note: This setting does not work in PCoIP sessions with VMware View virtual desktops
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    PCoIP Zero Client and Host Administrator Guide 5.11.4 OSD: Image Settings The Image page lets you make changes to the image quality of the PCoIP session. You can display this page from the Options > User Settings > Image menu. Note: This setting applies only to sessions between zero clients and
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    PCoIP Zero Client and Host Administrator Guide 5.12 Configuring Monitor Emulation 5.12.1 MC: Monitor Emulation The Monitor Emulation page lets you configure a profile to enable or disable the monitor emulation feature. This page is only available on host cards still using monitor emulation. It is
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    PCoIP Zero Client and Host Administrator Guide only available on host cards still using monitor emulation. It is disabled and noneditable on the client. Some PCs and generic display to ensure the boot process completes. When a session is connected, the client display information is sent to the
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    PCoIP Zero Client and Host Administrator Guide Parameter Enable Monitor Emulation on DVI-2 Description (DDC) queries when a PCoIP session is active. Note: Enabling this field can help resolve problems where video is not present at the client. This field affects DDC queries for the port 2 connector
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    PCoIP Zero Client and Host Administrator Guide Parameter Description Enable manually configured NTP server. It will also enable NTP if it is disabled. Note: The client does not get time zone or Daylight Saving Time (DST) information from the NTP server. Note: To simplify system troubleshooting
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    PCoIP Zero Client and Host Administrator Guide Figure 5-61: MC Time Configuration Table 5-58: MC Time Configuration Parameters Parameter Description NTP Server Hostname Configure the IP address or fully qualified domain name (FQDN) of the NTP server that the host or client will contact to
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    PCoIP Zero Client and Host Administrator Guide Note: To simplify system troubleshooting, set the NTP parameters to allow user events to correlate with the relevant diagnostic event log entries. You can display this page for the host or client from the Configuration > Time menu. Figure 5-62: AWI
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    PCoIP Zero Client and Host Administrator Guide Parameter Enable Daylight Savings Time Description Enable or disable the automatic adjustment for Daylight Saving Time (DST). 5.14 Configuring Security 5.14.1 MC: Security Settings The
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    PCoIP Zero Client and Host Administrator Guide Parameter Description Enable Hotkey Parameter Reset When enabled, the client can be reset to its factory defaults using the keyboard combination Ctrl+Alt+Shift+Space when the client is not in a PCoIP session. Hide Parameter Reset Hotkey Sequence
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    PCoIP Zero Client and Host Administrator Guide Figure 5-64: MC Audio Permissions Table 5-61: MC Audio Permissions Parameters Parameter Description Enable HD Audio Enable to configure audio support on the device. Note: This property must be enabled on both the host and the client. When disabled
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    PCoIP Zero Client and Host Administrator Guide For subsequent sessions, use the Audio page (accessed from the Permissions Enable to configure audio support on the device. Note: This property must be enabled on both the host and the client. When disabled, the audio hardware is not available for the
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    PCoIP Zero Client and Host Administrator Guide 5.15.3 AWI Client: Audio Permissions You can configure the audio permissions from Enable to configure audio support on the device. Note: This property must be enabled on both the host and the client. When disabled, the audio hardware is not available for
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    PCoIP Zero Client and Host Administrator Guide Figure 5-67: MC Power Permissions Table 5-64: MC Power Permissions Parameters Parameter Description Client Power Button Function This property configures the functionality of the client's remote PC button. The host is commanded to perform a soft
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    PCoIP Zero Client and Host Administrator Guide 5.16.2 AWI Tera1 Client: Power Permissions The Power page lets you configure host power-off permissions for the client. You can access this page from the Permissions > Power menu. Figure 5-68: AWI Tera1 Client Power Page Table 5-65: AWI Tera1 Client
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    PCoIP Zero Client and Host Administrator Guide Note: For information about how to install and use the PCoIP host software, see the "PCoIP Host Software User Guide (TER0810001)". To enable a property in the MC, click the Set in Profile checkbox and configure the fields as indicated. After you update
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    PCoIP Zero Client and Host Administrator Guide Note: For information about how to install and use the PCoIP host software, see the "PCoIP Host Software User Guide (TER0810001)". Figure 5-70: AWI Host Driver Function Page Table 5-67: AWI Host Driver Function Parameters Parameter Description
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    PCoIP Zero Client and Host Administrator Guide Figure 5-71: MC Event Log Control Table 5-68: MC Event Log Control Parameters one of the following categories: l Audio l Management Console l Video l Networking l Session Negotiation l Smart Card l System l USB l OneSign TER1206003 Issue 1 247
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    PCoIP Zero Client and Host Administrator Guide Parameter Description Note: You can only enable enhanced logging for one of the above categories at any one time. 5.18.2 AWI: Event Log Settings The Event Log page lets you view and clear event log messages from the host or client, and set the log
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    PCoIP Zero Client and Host Administrator Guide Table 5-69: AWI Event Log Page Parameters Enter a facility to suit your logging needs. For example, you could configure devices as follows: l Zero clients to use facility 19 l Cisco routers to use facility 20 l VMware ESX hosts to use facility
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    PCoIP Zero Client and Host Administrator Guide Parameter Description l Smart Card l System l USB l OneSign Note: You can only enable enhanced logging for one of the above categories at any one time. 5.18.3 OSD: Event Log Settings
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    PCoIP Zero Client and Host Administrator Guide 5.19 Configuring Peripherals 5.19.1 MC: Peripheral Settings The setting on this USB EHCI When enabled, configures EHCI (USB 2.0) for devices connected directly to zero client USB ports for sessions with a host running VMware View 4.6 or later. Note
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    PCoIP Zero Client and Host Administrator Guide 5.20 Configuring IPv6 5.20.1 MC: IPv6 Settings The settings on this page let you configure a profile to enable IPv6 for PCoIP devices connected to an IPv6 network. Note: IPv6 is not currently supported by VMware View. To enable a property in the MC,
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    PCoIP Zero Client and Host Administrator Guide Parameter IPv6 Gateway Address IPv6 Gateway Address let you enable IPv6 for PCoIP devices connected to an IPv6 network. Note: IPv6 is not currently supported by VMware View. You can access this page for the host or client from the Configuration > IPv6
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    PCoIP Zero Client and Host Administrator Guide Figure 5-76: AWI IPv6 Page Note: When you make a change to one of the settings on this page, you must reboot your device for the
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    PCoIP Zero Client and Host Administrator Guide Parameter Description field is automatically populated by the DHCPv6 server. Domain Name The domain name used (e.g., "domain.local") for the host or client. If DHCPv6 is enabled, this field is automatically populated by the DHCPv6 server. FQDN
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    PCoIP Zero Client and Host Administrator Guide Figure 5-77: OSD IPv6 Page Note: When you make a change to one of the settings on this page, you must reboot your device for the
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    Settings The settings on this page let you configure a profile with the display topology to use for Tera1 and Tera2 clients. Note: Use the Dual-Display Zero Client layout for TERA2321 zero client devices. To enable a property in the MC, click the Set in Profile checkbox and configure the fields as
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    PCoIP Zero Client and Host Administrator Guide Figure 5-78: MC Display Topology Configuration Table 5-75: MC Display Topology Configuration Parameters Parameter Description Dual-Display Zero Client Enable Configuration Enable to configure a device that supports two displays per PCoIP chipset.
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    PCoIP Zero Client and Host Administrator Guide Parameter Description l Center: Select to horizontally resolution can be configured for a PCoIP session between a virtual machine or host and a zero client. The zero client detects the supported display resolutions of the monitor and populates
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    Parameter Alignment Primary TER1206003 Issue 1 PCoIP Zero Client and Host Administrator Guide Description l Horizontal: Select to arrange displays horizontally, as indicated in the diagram. l Vertical: Select to arrange displays vertically, as indicated in the diagram. l Box: Select
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    PCoIP session between a virtual machine or host and a zero client. The zero client detects the supported display client OSD. To apply the display topology feature to a PCoIP session between a client and a VMware View virtual desktop TERA2321 zero client device as your client. TER1206003 Issue 1 261
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    PCoIP Zero Client and Host Administrator Guide Figure 5-79: OSD Tera1 Display Topology Page Table 5-76: OSD Tera1 Display Topology Page Parameters Parameter Description Enable Configuration Enable to configure a device that supports two displays per PCoIP chipset. Display Layout Select the
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    PCoIP Zero Client and Host Administrator Guide for a PCoIP session between a virtual machine or host and a zero client. The zero client detects the supported display your client OSD. To apply the display topology feature to a PCoIP session between a client and a VMware View virtual desktop,
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    VMware View. Note: If you are using the TERA2321 zero client device as your client, a dual monitor layout displays on this page instead of the quad monitor layout. Figure 5-80: OSD Tera2 Display Topology Page Table 5-77: OSD Tera2 Display Topology Page Parameters Parameter Description Enable
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    Parameter Alignment Primary Position Rotation TER1206003 Issue 1 PCoIP Zero Client and Host Administrator Guide Description Select how you want displays aligned when they are different sizes. Note: This setting affects which area of the screen to use when users
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    PCoIP Zero Client and Host Administrator Guide Parameter Resolution Description The display resolution can be configured for a PCoIP session between a virtual machine or host and a zero client. The zero client detects the supported display resolutions of the monitor and populates them to the drop-
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    PCoIP Zero Client and Host Administrator Guide Parameter Upload Description Click Upload to transfer the specified image file to the client. A message to confirm the upload appears. 5.22.2 AWI Client: OSD Logo Settings The OSD Logo page lets you upload an image to display on the Connect page of
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    PCoIP Zero Client and Host Administrator Guide Note: Before you can assign a firmware file to a profile, you must first ensure that the file has been imported into the MC from the Update > Import Firmware menu. For more information, see the "PCoIP Management Console User Manual" (TER0812002). Figure
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    PCoIP Zero Client and Host Administrator Guide 5.23.2 AWI: Firmware Upload Settings The Firmware page lets you upload a new firmware build to the host or client. You can access this page from the Upload > Firmware menu. Note: The host and client must have the same firmware release version installed.
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    PCoIP Zero Client and Host Administrator Guide 1. Ensure the host PC or workstation is in an idle state for the changes to take effect on the host card. 5.24 Configuring USB Permissions 5.24.1 MC: USB Permissions The Profile Zero Client USBsections are located towards the bottom of the Manage
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    PCoIP Zero Client and Host Administrator Guide Table 5-82: MC Profile Zero Client USB Configuration Parameters Parameter Description Profile Zero Client USB Authorization Choose one of the following: l Do not erase the device's existing USB authorizations: Select this option if you want to use
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    PCoIP Zero Client and Host Administrator Guide Figure 5-89: USB Authorization - Add New Figure 5-90: USB Unauthorization - Add New Figure 5-91: USB Bridged - Add New Table 5-83: Add Profile USB - Add New
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    PCoIP Zero Client and Host Administrator Guide Parameter Device Class Sub Class Protocol VID PID Description This field is enabled when Class is selected. Select a supported in the PCoIP zero client hardware for unauthorized USB devices. The host (PCoIP host card or the host virtual desktop) cannot
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    PCoIP Zero Client and Host Administrator Guide The factory defaults have no USB permissions configured on the host. The factory defaults for the client USB permissions are "any, any, any" (that is, authorized USB devices). Depending on the host implementation (for example, hardware PCoIP host or
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    PCoIP Zero Client and Host Administrator Guide Parameter Description Remove: Delete a rule for a device or device group from the list. Bridged Devices PCoIP zero clients locally terminate HID devices when connecting to VMware View virtual desktops. However, some devices advertise as HID but use
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    PCoIP Zero Client and Host Administrator Guide Table 5-85: USB Authorized/Unauthorized Devices Parameters ) any device class. Sub Class This field is enabled when Class is selected. Select a supported device sub class from the drop-down menu, or select Any to authorize or unauthorize (disable
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    PCoIP Zero Client and Host Administrator Guide Table 5-86: USB Bridged Devices Parameters Parameter devices. USB plug events are blocked in the PCoIP zero client hardware for unauthorized USB devices. The host (PCoIP host card or the host virtual desktop) cannot see or access the device for an
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    PCoIP Zero Client and Host Administrator Guide Figure 5-96: AWI Host USB Page Table 5-87: AWI Host USB Page Parameters Parameter Description Authorized Devices Specify the authorized USB devices for the device:
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    PCoIP Zero Client and Host Administrator Guide When you add a new USB authorized or unauthorized (disable) any device class. Sub Class This field is enabled when Class is selected. Select a supported device sub class from the drop-down menu, or select Any to authorize or unauthorize (disable) any
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    PCoIP Zero Client and Host Administrator Guide Parameter Vendor ID Protocol ID Description selection available. This field is enabled when ID is selected. Enter the vendor ID of the authorized (or unauthorized)
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    PCoIP Zero Client and Host Administrator Guide When you click Add New, the following screen displays. Figure 5-100: MC The Certificate Upload page lets you upload and manage your CA root and client certificates. You can access this page from the Upload > Certificate menu. TER1206003 Issue 1 281
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    PCoIP Zero Client and Host Administrator Guide Note: You can upload up to 16 certificates. As of Firmware Release 3.5, the PCoIP protocol reads just one 802.1X client certificate for 802.1X compliant networks. Make sure you include all the security information for your PCoIP devices in that client
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    PCoIP Zero Client and Host Administrator Guide Parameter Description Certificate drop-down menu on the Network page. 802.1X Client Certificate This is a read-only field. It is linked to the Client not actually supported by your TERA2321 zero client device as your client. TER1206003 Issue 1 283
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    PCoIP Zero Client and Host Administrator Guide Figure 5-103: OSD Tera1Display Page Table 5-92: OSD Tera1 Display Page Parameters Parameter Description Enable Attached Display Override This option is intended for legacy systems. It configures the client to send default EDID information to the
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    PCoIP Zero Client and Host Administrator Guide Parameter Enable Preferred Resolution Override Description l 1440x900 @60 Hz l 1400x1050 @60 Hz l -down list may contain resolutions that are not actually supported by your display. If the display stays black or shows a "Timing Out of TER1206003
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    PCoIP Zero Client and Host Administrator Guide Range" message for more than 30 seconds after you set a preferred resolution, you can unplug and re-plug the video cable to reset your display resolution back to its previous value. Note: If you are using the TERA2321 zero client device as your client,
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    PCoIP Zero Client and Host Administrator Guide Parameter Enable Preferred Resolution Override Description l 1856x1392 @60 Hz l 1792x1344 @60 Hz l 1680x1050 @60 Hz l 1600x1200 @60 Hz l 1600x900 @60 Hz l 1440x900 @60 Hz l 1400x1050 @
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    PCoIP Zero Client and Host Administrator Guide You can enable password protection for these devices on the MC's Security Configuration page. Note: This parameter affects the AWI and the local OSD GUI. Take care when updating the client password as the client may become unusable if the password is
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    PCoIP Zero Client and Host Administrator Guide Figure 5-106: OSD Change Password Page Table zero client vendor. The challenge code is sent to the vendor. The vendor qualifies the request and returns a response code if authorized by Teradici. When the response code is correctly entered, the client
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    PCoIP Zero Client and Host Administrator Guide Figure 5-107: AWI Host Reset Page Table 5-96: AWI Host Reset Parameters Parameter Description Reset Parameters When you click this button, a prompt appears for confirmation. This is to prevent accidental resets. 5.27.4 AWI Client: Parameter Reset
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    PCoIP Zero Client and Host Administrator Guide Parameter Description to prevent accidental resets. Enable this field is disabled, the keyboard sequence appears on the Reset Parameters page for the client. When both Enable Keyboard Shortcut and this field are enabled, the keyboard sequence does
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    PCoIP Zero Client and Host Administrator Guide Table 5-98: OSD Reset Parameters Parameter Description Reset The Session Control page lets you view information about a device and also allows you to manually disconnect or connect a session. You can access this page from the Diagnostics > Session
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    PCoIP Zero Client and Host Administrator Guide Parameter Peer IP Peer MAC Address Description l Disconnect: If the connection state is Connected or Connection Pending, click this button to end the PCoIP session for the device. If the connection state is Disconnected, this button is disabled. Peer
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    PCoIP Zero Client and Host Administrator Guide Parameter Peer IP Peer MAC Address Description Peer IP Session Statistics Page Note: The above figure shows session statistics for a host card connected to a client with four connected displays. If your deployment uses two displays, information for
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    PCoIP Zero Client and Host Administrator Guide Table 5-101: AWI Host Session Statistics Page Parameters Parameters Description Connection State The current (or last) state of the PCoIP session. Values include the following: l Asleep l Canceling l Connected l Connection Pending l Disconnected l
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    PCoIP Zero Client and Host Administrator Guide Parameters Image Quality Preference Build to Lossless Reset Statistics Display Maximum Rate Input Change Rate Output Process Rate Image Quality Description This setting is taken from the Image Quality Preference field on the Image page. The value
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    PCoIP Zero Client and Host Administrator Guide Figure 5-113: AWI Client Session Statistics Page Note: The above figure shows session statistics for a client with two connected displays. If your deployment uses four displays, information for all four displays will appear in this section. Table 5-
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    PCoIP Zero Client and Host Administrator Guide Parameters Description l Waking 802.1X Authentication Status Indicates whether 802.1X authentication is enabled or disabled on the device. PCoIP Packets Statistics PCoIP Packets Sent: The total number of PCoIP packets sent in the current/last
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    PCoIP Zero Client and Host Administrator Guide Parameters Display Maximum Rate Output Process Rate Image Quality Description The The frame rate currently being sent from the image engine on the host to the client. Shows the current lossless state of the attached display: l Lossy l Perceptually
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    PCoIP Zero Client and Host Administrator Guide Table 5-103: OSD Session Statistics Page Parameters Parameters Description PCoIP Packets Statistics PCoIP Packets Sent: The total number of PCoIP packets sent in the last session. PCoIP Packets Received: The total number of PCoIP packets received
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    PCoIP Zero Client and Host Administrator Guide Parameters Description when the button is pressed for less than four seconds. l S5 (Hard Off): Configures the client hardware architecture. 5.28.9 AWI Client: Audio Settings The Audio page lets you generate an audio test tone from the client.
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    PCoIP Zero Client and Host Administrator Guide Figure 5-117: AWI Client Display Page Table 5-105: AWI Client Display Page Parameters 5.28.11AWI: PCoIP Processor Settings The PCoIP Processor page lets you reset the host or client and view the uptime of the device's PCoIP processor since the last
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    PCoIP Zero Client and Host Administrator Guide Table 5-106: AWI PCoIP Processor Page Parameters Statistics Description Current Time The current time. This feature requires that NTP be enabled and configured. Time Since Boot (Uptime) View the uptime of the device's PCoIP processor since the
  • EVGA PCoIP Portal | Administration Guide - Page 304
    PCoIP Zero Client and Host Administrator Guide Figure 5-120: OSD Ping Page Table 5-107: Ping packets transmitted. Packets Received Number of ping packets received. 5.29 Viewing Information (AWI/OSD) 5.29.1 AWI: Version Information The Version page lets you view the hardware and firmware version
  • EVGA PCoIP Portal | Administration Guide - Page 305
    PCoIP Zero Client and Host Administrator Guide Figure 5-121: AWI Version Page Table 5-108: AWI Version Page Parameters Parameters Description VPD Information (Vital Product Data): Information provisioned by the factory to uniquely identify each host or client: l MAC Address: Host/client unique
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    PCoIP Zero Client and Host Administrator Guide Parameters Description l Bootloader Build Date: Build date of the current bootloader. 5.29.2 Viewing the Version Information The Version page lets you view the hardware and firmware version details for a device. You can access this page from the
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    PCoIP Zero Client and Host Administrator Guide Parameters PCoIP Processor Information Bootloader Information Description This information provides details about the PCoIP processor. l PCoIP Processor Family: The processor family-Tera1 or Tera2. l PCoIP Processor Revision: The silicon revision of
  • EVGA PCoIP Portal | Administration Guide - Page 308
    Zero Client and Host Administrator Guide Statistic Description Note: This option is only available when the host is in a PCoIP session. 5.29.4 AWI Client: Attached Devices Information The Attached Devices page lets you see information for the displays that are currently attached to the client
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    PCoIP Zero Client and Host Administrator Guide Statistic Description session. l Not Initialized: The device is detected in a PCoIP session but the host controller has not initialized the device. l Failed Authorization: The device is detected in a PCoIP session but is not authorized. (For more
  • EVGA PCoIP Portal | Administration Guide - Page 310
    PCoIP Zero Client and Host Administrator Guide Table 5-112: OSD VMware View Page Parameters Parameter Description Never connect to untrusted servers Configures the client to reject the connection if a trusted, valid certificate is not installed. Warn before connecting to untrusted servers
  • EVGA PCoIP Portal | Administration Guide - Page 311
    PCoIP Zero Client and Host Administrator Guide Figure 5-126: OSD Mouse Page Table 5-113: OSD You can also configure the keyboard repeat settings through the PCoIP host software. For more information, see the "PCoIP Host Software User Guide (TER0810001)". Note: The keyboard settings do not affect
  • EVGA PCoIP Portal | Administration Guide - Page 312
    PCoIP Zero Client and Host Administrator Guide Figure 5-127: OSD Keyboard Page Table 5-114: OSD Keyboard Page Parameters Parameter Description For information about the OSD's Topology page, see OSD: Tera1 Display Topology Settings or OSD: Tera2 Display Topology Settings. TER1206003 Issue 1 312
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    PCoIP Zero Client and Host Administrator Guide 5.30.8 OSD: Touch Screen Settings The Touch Screen page lets you configure and calibrate settings for an attached Elo TouchSystems touch screen display. You can
  • EVGA PCoIP Portal | Administration Guide - Page 314
    PCoIP Zero Client and Host Administrator Guide Parameter Description automatically restarts. Once calibrated, the coordinates are stored in flash. To manually start the calibration program, from the OSD Touch Screen page, click Start. Follow the onscreen prompts. Installing the Touch Screen to
  • EVGA PCoIP Portal | Administration Guide - Page 315
    PCoIP Zero Client and Host Administrator Guide 5. From the Permissions menu, click USB to display the USB page. 6. In the Bridged Devices area, click Add New. 7. Enter the Vendor ID and Product ID for the touch screen, and then click Apply. 8. Restart the zero client session. 9. Install the touch
  • EVGA PCoIP Portal | Administration Guide - Page 316
    with their desktops from any type of zero client, and even continue the same session as they move between zero client devices. For complete details about PCoIP zero clients, see the Teradici website at http://www.teradici.com. 6.3 DVI and DisplayPort Interfaces Tera2 zero clients support both DVI
  • EVGA PCoIP Portal | Administration Guide - Page 317
    Guide The following figure illustrates how to connect video cables to each type of zero client to achieve 2560x1600 resolution on a connected display. Figure 6-1: DVI and DisplayPort Connectors for 2560x1600 Resolution l TERA2321 DVI-I dual-display PCoIP zero client: This zero client supports
  • EVGA PCoIP Portal | Administration Guide - Page 318
    on the Teradici support site. For VDI implementations, the VMware View connection broker is used to connect zero clients to VMware View virtual desktops. You can also use the VMware View connection broker to connect PCoIP clients and host PCs. For more information, see "Using PCoIP Host Cards with
  • EVGA PCoIP Portal | Administration Guide - Page 319
    PCoIP device used for monitoring and configuring PCoIP zero clients and host cards. To connect to the AWI, simply enter the PCoIP device IP address into a supported cards that is capable of combining two DVI streams into one connector. DNS Domain Name System DNS-SRV Domain Name System Service Record
  • EVGA PCoIP Portal | Administration Guide - Page 320
    Name GPIO General Purpose Input/Output GPO Group Policy Object GPU Graphics Processing Unit GUI Graphical User Interface HD High Definition HDCP High-bandwidth Digital Light-Emitting Diode MAC Media Access Control. A unique hardware identifier. Mbps Megabits per second MC Management Console - 320 -
  • EVGA PCoIP Portal | Administration Guide - Page 321
    side of a PCoIP system. PCoIP Zero Client The client (portal) side of a PCoIP system. Also known as a PCoIP portal. PC-over-IP Personal Computer over Internet Protocol POST Power On Self Test RDP Remote Desktop Protocol RFC Request for Comments. Internet standards documents. SA Service Agent SLAAC
  • EVGA PCoIP Portal | Administration Guide - Page 322
    A second-generation Teradici processor supporting PCoIP host functionality. TERA2321 A second-generation Teradici processor supporting PCoIP zero client functionality. UA User Agent UDP User Datagram Protocol UI User Interface USB Universal Serial Bus VDI Virtual Desktop Infrastructure VGA Video
  • EVGA PCoIP Portal | Administration Guide - Page 323
    PCoIP Zero Client and Host Administrator Guide 8 Index 8 802.1X authentication CA root certificates for 281 enabling 117, 120, 238 selecting client certificate for 120 setting authentication identity for 117, 238 A accept any peer, enabling for host cards 154 Administrator Web InterfaceSee AWI AES
  • EVGA PCoIP Portal | Administration Guide - Page 324
    , 190 disconnecting from a session 41 discovery DNS-SRV 125-126 PCoIP MC DNS-based prefix 125, 128 SLP 125-126, 128 display parameters, EDID 283, 285 display resolutions supported by host cards 47 supported by zero clients 47 display topology parameters dual-display 257, 261, 263 TER1206003 Issue
  • EVGA PCoIP Portal | Administration Guide - Page 325
    PCoIP Zero Client and Host Administrator Guide quad-display 257, 261, 263 displaying a test pattern 301 DisplayPort interface 316 DNS-SRV discovery 125-126 DNS server 117, 120 Domain Name SystemSee DNS server Domain Name System Service RecordSee DNS-SRV discovery DVI interface 316 Dynamic Host
  • EVGA PCoIP Portal | Administration Guide - Page 326
    PCoIP Zero Client and Host Administrator Guide enabling host driver function on 244-245 pinging 303 resetting 302 supported in current release 47 supported resolutions for 47 host CPU parameters 300 host driver function, enabling 244-245 hostsSee host cards hotkey enabling reset parameters sequence
  • EVGA PCoIP Portal | Administration Guide - Page 327
    PCoIP Zero Client and Host Administrator Guide logging into AWI 30 MC 23 M Management ConsoleSee MC maximum frame rate 224, 226, 229, 231 MC configuring with 50, 56, 61, 66, 71, 76,
  • EVGA PCoIP Portal | Administration Guide - Page 328
    PCoIP Zero Client and Host Administrator Guide OSD logo, uploading 266-267 OSD parameters 221-223 OSD screensaver timeout 221-223 overlay windows 43 P password setting for AWI 238, 287-288 setting for OSD 238, 287-288 PCoIP MC DNS-based discovery prefix 125-126 PCoIP processor resetting 302 viewing
  • EVGA PCoIP Portal | Administration Guide - Page 329
    PCoIP Zero Client and Host Administrator Guide resetting to factory defaults 289-291 setting a password 238 session connecting to 37 Connection Management Interface 151, 183, 186, 210 connection types 52, 57, 62,
  • EVGA PCoIP Portal | Administration Guide - Page 330
    PCoIP Zero Client and Host Administrator Guide EHCI 251, 273 unauthorized devices 270, 273, web interfaceSee AWI Z zero clients 316 displaying processor information for 48 DisplayPort ports 316 DVI ports 316 resetting 302-303 supported in current release 47 supported resolutions for 47 TER1206003
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PCoIP Zero Client and Host
Administrator Guide
TER1206003
Issue 1