Epson ActionPC 6000 User Manual

Epson ActionPC 6000 Manual

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  • Epson ActionPC 6000 | User Manual - Page 1
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    express or implied, by or with respect to anything in this manual, and shall not be liable for any implied warranties of merchantability and registered trademark of Seiko Epson Corporation EPSON Connection and EPSON Direct are service marks of Epson America, Inc. General notice: Other product names
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    in this User's Guide, do not attempt to service the computer yourself. Ž Unplug the computer and refer servicing to qualified service personnel under the performance. Adjust only those controls that are covered by the operating instructions. Ž If you plan to use the computer in Germany, observe
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    de sécurité Lire attentivement les instructions suivantes et les conserver pour les consulter en cas de besoin. Observer soigneusement tous les avertissements et directives marqués sur l'ordinateur. Ž Débrancher l'ordinateur avant de
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    Contents INTRODUCTION Computer Features 1 Power-saving Features 2 SVGA and IDE Drivers 3 How to Use This Manual 4 Where to Get Help 5 CompuServe On-line Support 6 CHAPTER 1 SETTING UP YOUR SYSTEM Choosing a Location 1-1 Setting the Voltage Selector Switch 1-2 Connecting System Components
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    Post-SETUP Procedures 2-15 Installing the IDE Drivers 2-15 Installing Video Drivers 2-17 CHAPTER 3 USING YOUR COMPUTER Working Comfortably 3-1 Using the Right Furniture 3-2 Positioning Your Monitor 3-3 Lighting Your Workspace 3-3 Using the Key board and Mouse 3-4 Maintaining Good Posture and
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    5-22 CHAPTER 6 TROUBLESHOOTING Identifying Your System 6-1 The Computer Will Not Start 6-2 The Computer Does Not Respond 6-4 Keyboard Problems 6-4 Mouse Problems 6-5 Monitor Problems 6-5 Diskette Problems 6-7 Diskette Drive Problems 6-8 Hard Disk Drive Problems 6-8 Password Problems 6-10
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    APPENDIX A SPECIFICATIONS CPU and Memory A-1 Controllers A-2 Interfaces A-3 Mass Storage A-4 Keyboard A-4 Mouse A-5 SETUP Program A-5 Power Supply A-5 Option Slot Power Limits A-5 Physical Characteristics A-6 Environmental Requirements A-6 OptionsAvailablefromEPSON A-6 Tested Operating
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    -speed, 32-bit local bus interfaces for both SVGA video and IDE hard disk drives Two-channel VESA local bus IDE hard disk drive interface supporting up to four IDE hard disk drives (two on each channel) Introduction 1
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    and hard disk drive in standard configurations Built-in SVGA port with support for energy-conserving monitors Three 16-bit, ISA option slots and storage devices, three externally accessible and one internal; on-board controllers support up to four IDE hard disk drives and two diskette drives. Your
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    the local bus and extended VGA features such as high resolutions and 132-column text mode when you run popular application programs. See Chapter 2 for instructions on installing the IDE and video drivers. Introduction 3
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    Manual This manual contains the information you need to get the best results from your computer. You don't have to read everything in this book; see the following chapter summaries to find the sections you need. Chapter 1 provides instructions Chapter 6 contains troubleshooting tips. Appendix A
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    to the support staff. See Chapter 6 for more inform ation. If you purchased your computer outside the United States or Canada, contact your EPSON dealer or the marketing location nearest you for customer support and service. International marketing locations are listed at the end of this manual
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    help with any software application program you are using, see the documentation that came with that program for technical support inform ation. CompuServe On-line Support If you have a modem, the fastest way to access helpful tips, specifications, drivers, application notes, tables for DIP switch
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    , humidity, dust, and smoke, and avoid direct sunlight or other sources of heat. Read the "Important Safety Instructions" on page iii at the front of this manual for more instructions on choosing a suitable environment for your system. Also read "Working Comfortably" in Chapter 3 for guidelines on
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    Setting the Voltage Selector Switch Your system is powered by a 200 Watt power supply. The power supply input voltage is controlled by a switch on the computer's back panel that may be set to 110 VAC or 220 VAC. (The switch on your computer may read 115 VAC or 230 VAC; these are equivalent settings
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    Connecting System Components Use the illustration below to locate the ports on the back of your system as you connect the keyboard, monitor, printer, and other devices. Your system also includes two removable panels above the mouse and keyboard ports. You can remove these panels if you want to
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    damage your system. If your system has not already been configured, you may need to install a mouse driver. See your mouse manual for instructions. (If you are using Window, TMthe Windows installation program automatically loads a mouse driver for Windows applications.) Connecting a Monitor You can
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    or Serial Device Your computer has one multi-mode parallel port and two serial ports. To connect a printer or other peripheral device, follow the appropriate instructions in this section. Setting Up Your System 1-5
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    Using the parallel port Follow these steps to connect a parallel device to your computer: 1. Place the parallel device and the computer so that the backs are facing you. 2. Align the connector end of the parallel cable with the PARALLEL port and plug it in. If the connector has retaining screws,
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    Connecting the Power Cord Follow these steps to connect the computer's power cord: 1. Plug the power cord into the power inlet on the back of the computer. WARNING To avoid an electric shock, be sure to plug the cord into the computer before plugging it into the wall outlet. 2. Plug the other end of
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    Caution Before you turn on your computer, be sure to read "Important Safety Instructions" on page iii at the front of this manual to ensure that you have created a safe environment for your system. Follow these steps to turn on your system: 1. If there is a protective card in a
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    run the SETUP program to make sure your computer is configured properly. First turn off the computer, as described below, then see Chapter 2 for instructions. When you finish running SETUP, see "Post-SETUP Procedures" on page 2-15 for guidelines on what to do next. Turning Off the Computer Whenever
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    1-10 Setting Up Your System
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    the built-in video interface. This chapter describes using SETUP and provides instructions for installing the local bus IDE drivers and video drivers. Using SETUP type of video display Automatic or manual selection of hard disk drives Automatic or manual selection of advanced hardware features for
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    and see an error message followed by this message: Press to resume, to run SETUP Press Del to run SETUP and correct the problem SETUP displays the Main Menu, which allows you to select various options to identify your system's configuration and then save your new values. You can
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    The table below lists the keys you can use to perform SETUP operations. SETUP function keys Key Function Move the cursor to the next or previous modifiable option Home or End Move the cursor to the top or bottom of the menu F1 or Alt H Display a help screen describing the option currently
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    . If you have connected a VGA or SVGA monitor to the computer's built-in VGA port, select EGA/VGA. If you connected a monitor that doesn't support VGA to a video adapter card installed in your system, select either the CGA 80X25 or the Monochrome option. If you installed a video adapter card, make
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    on the screen. Some drives, such as preform atted drives, may not support the auto-sensing feature. If the drive parameters sensed by the computer do own drive type or reformat the disk. See the next section for instructions on defining your own drive type. The LBA Mode Control option enables or
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    Memory Cache and Memory Shadow options for you. To avoid configuration problems, you should let the system configure these options. Configuring cache memory The system can configure your Memory Cache options or you can manually set them. If you have installed external cache, enabling cache memory
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    Configuring shadow memory The system can configure the Memory Shadow options or you can manually enable shadowing for all of your video memory or for specific blocks of video ROM. Note Shadowing for system memory is always enabled. For the
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    Setting the Boot Options When you select Boot Options from the Main Menu, you see the Boot Options screen, which allows you to define the drive boot sequence and determine which power-on diagnostic tests the computer performs when you start your system. The Boot sequence option determines the
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    Using the Extended Features Options When you select Extended Features from the Main Menu, you see the Extended Features screen, which allows you to customize the way your keyboard works when you turn on or reset your computer. Numlock option Select On to turn on Num Lock mode or select Off to turn
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    , you may want to restrict access to the diskette drives or the virus protection features on this system. See the next sections for instructions on selecting the type of password prompting you want and on entering, changing, or deleting passwords. Note If both a Supervisor password and a User
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    a User and Supervisor password, you must delete the User password before you can access the Supervisor password option. If you forget your password, see "Password Problems" in Chapter 6. Running SETUP and Installing Drivers 2-11
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    Using the virus protection features Several options on the Security and Anti-Virus screen allow you to define system protection features. The Diskette access option allows you to restrict access to your diskette drives based on the password levels you have defined. This prevents unauthorized users
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    The System backup reminder and virus check reminder option son this screen allow you to define time intervals for the system to display a prompt asking you whether you have performed your scheduled virus check or your scheduled backup for your hard disk drive. You can disable these prompts or have
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    Note Some hard disk drives do not support a low-power standby mode. Also, the delay caused by the hard disk drive returning to active mode may cause errors in some applications. If you have problems, you may want to disable the Fixed Disk Timeout option. Exiting SETUP When you leave SETUP, you can
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    . Once you have installed your operating system, install any software you plan to use. See your application program manuals for instructions. Note If you plan to install IDE or video drivers for Windows applications, you must install Windows before you can install the drivers. InstaIling the
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    I N S T A L L4 and press E n t e r 4. Follow the instructions on the screen to install the IDE drivers on your hard disk. This installation program changes your interface. To take advantage of this feature, your hard disk drive must support a 32-bit data path that uses double-word I/O. To find out
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    Video Drivers The two driver diskettes included with your system contain utilities and video drivers for Windows and popular DOS applications. For instructions on installing video drivers, see the README file included on each of the Drivers diskettes. Note You must install Windows before you
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    2-18 Running SETUP and Installing Drivers
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    by repetitive motions or too much time spent in one position. If you follow the guidelines in this section, you may avoid these problems and actually increase your productivity. Take a few minutes to read this section for suggestions about: Using the right furniture Positioning your monitor Lighting
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    be sitting when you use your computer, it's important to have a good chair. An adjustable chair allows you to support your body in the correct position. Make sure the chair supports your lower back; the backrest should fit the curvature of your spine. To reduce fatigue, try to use a chair with
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    Positioning Your Monitor Place the monitor so it is directly in front of you with the top of the screen slightly below eye level when you are sitting at the computer. You may want to place it on top of the computer or on a stand. Your line of sight to the screen should be about 10 to 20 degrees
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    For working at the computer, indirect or shielded lighting is best, and it should light your entire office equally. Make sure the lighting is not too bright, because this can make your eyes tired from continually readjusting between the relative dimness of the screen and the bright surroundings. You
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    form good work habits, you shouldn't have to spend too much time thinking about it! Work in a relaxed, natural, upright position and let the chair support you. Your back and neck should be straight with your shoulders down and relaxed. Keep the elbows and hips bent at about a 90 degree angle
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    Using Energy Wisely By purchasing this low-power, Energy Star compliant computer, you join a growing number of users concerned about conserving energy. Here are a few additional tips you can use to be even more energy-wise: If your printer and monitor aren't Energy Star compliant, turn them off when
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    the system begins accessing the disk. Note Some hard disk drives do not support a low-power standby mode. Also, the delay caused by the hard disk returning to active mode may cause errors in some applications. If you have problems, you may want to disable the standby mode for the hard disk drive.
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    To insert a diskette into a 5.25-inch drive, hold the diskette with the label facing up and the read/ write slot leading into the drive. When the disk is completely in the drive, turn down the latch to secure the diskette in the drive. When you want to remove the diskette, make sure the drive light
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    Resetting the Computer Occasionally, you may want to clear the computer's memory without turning it off. You can do this by resetting the computer. For example, if an error occurs and the computer does not respond to your keyboard entries, you can reset it to reload your operating system and try
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    If resetting the computer does not correct the problem, you probably need to turn it off and on again. Remove any diskette(s) from the diskette drive(s). Turn off the computer and wait 20 seconds.
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    If you want to delete your password, you must run the SETUP program and follow the instructions for deleting a password in Chapter 2. If you do not remember your p as sword, see "Password Problems" in Chapter 6. Changing the Processor Speed Your computer's processor can operate at two speeds: fast
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    You can change the processor speed temporarily by entering one of the following commands from the numeric keypad on your keyboard: To select slow speed, press Ctrl Alt -; this turns off the SPEED light. To select fast speed, press Ctrl Alt +; the SPEED light comes on. Note You can use the commands
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    Chapter 4 InstaIling and Removing Options You can enhance the performance of your computer by adding optional equipment such as option cards, and system, video, or cache memory modules. This chapter first describes how to remove your computer's cover to install options and how to replace the cover
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    Removing the Cover You need to remove the computer's cover to install any of the options described in this chapter or to install or remove a disk drive (as described in Chapter 5). Follow these steps: 1. Turn off the computer and then any peripheral devices. 2. Disconnect the computer's power cable
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    6. Grasping the sides of the cover, lift it up at an angle and pull it off, as shown below: 7. Set the cover aside 8. Ground yourself to the computer by touching the metal surface of the back panel. WARNING Be sure to ground yourself by touching the back panel of the computer every time you remove
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    they do not catch on the cover. 4. Insert the lip at the front of the cover between the front bezel and the computer case and guide it straight down. (See the illustration on page 4-3.) 5. Replace the three cover retaining screws. 6. Reconnect the computer to the monitor, printer, keyboard, and any
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    Locating the Internal Components As you follow the instructions in this chapter, refer to the illustration below to locate the major components inside your computer. Installing and Removing Options 4-5
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    The illustration below shows the main system board inside your computer. Use this illustration to locate jumpers, SIMM sockets, external cache sockets, and video memory chip sockets. video, parallel, serial, mouse, and keyboard connectors 4-6 Installing and Removing Options
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    inform ation in this section to change jumper settings, if necessary. Note Any jumpers not listed in the following tables are for service purposes only. Do not change their settings. Miscellaneous jumper settings Jumper Jumper number setting Function JP4 1-2* Enables diskette drive controller
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    Misellaneous jumper settings (continued) Jumper Jumper number setting Function JP30 Off* On Disables lRQ9 for VGA Enables lRQ9 for VGA External cache jumper settings Cache size JP34 256KB 1-2* 1MB 2-3 JP35 Off* 2-3 SVGA jumper settings VGA jumper function Enable on-board VGA Disable on-
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    Setting the Jumpers To change a jumper setting, follow these steps: 1. Refer to the illustration on page 4-6 to locate the jumpers. 2. If any option cards are installed in your computer, you may need to remove them to access the jumpers; see page 4-18. 3. A jumper's setting is determined by where
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    the jumper pins or damage any components on the main system board. 4. Replace any option cards you removed, if necessary. See page 4-15 for instructions. InstaIling Memory Modules (SIMMs) Your computer comes with 8MB of memory on a SIMM. By installing additional SIMMs, you can increase the amount of
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    SIMM configurations (continued) * In these non-interleave configurations you cannot install additional SIMMs in sockets SYMM3 and SIMM4. Use only tin-plated, 32-bit or 36-bit, 72-pin, fast-page mode SIMMs that operate at an access speed of 80ns or faster. Be sure all the SIMMs operate at the same
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    main system board, next to the microprocessor. 2. Remove any option cards that may be blocking your access to the SIMM sockets. (See page 4-18 for instructions.) 3. Position the SIMM at an angle over the empty SIMM socket with the notch in the corner of the SIMM facing the front of the
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    in the slot. Then tilt it upright, as shown below, guiding the hole at each end of the SIMM over the retaining post and try again. 5. Replace any option cards you removed. (See page 4-15 for instructions.) Removing SIMMs If you need to remove SIMMs from your computer (to install different ones,
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    to the side; remove it from the socket. 4. Follow the same procedure to remove any other SIMMs. 5. If you are inserting different SIMMs, follow the instructions on page 4-12 to install them. 6. Replace any option cards you removed, as described below. 4-14 Installing and Removing Options
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    materials in case you remove it later. Adjust any switches or jumpers on the card, if necessary, before you install it. (See the option card instructions.) Also, see if you need to change any jumpers on the system board. Installing and Removing Options 4-15
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    the option card later.) 3. Hold the card along the top corners and guide it into the slot, as shown below. (If you are installing a full -length card, insert the front edge of the card into the corresponding guide inside the computer's front panel.) Once the connectors reach the slot, push
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    . 2. Remove the slot cover for the slot you are going to use 3. Hold the card along the top corners with the components facing down and guide it into the slot. Once the connectors reach the slot, push the card in firmly (but carefully) to insert it fully. You should feel the
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    memory to 2MB by installing two 256KB x 16-bit, video DRAM chips. Additional video memory is useful for running graphics-intensive applications or for supporting high resolutions with many colors. Note that your video memory sockets may not look exactly like the ones in the illustration. If you're
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    page 4-5. The chip sockets are labelled U53 and U57. 2. If there is an option card in your way, remove it. See page 4-18 for instructions. Caution To avoid generating static electricity and damaging the memory chips, ground yourself by touching the metal surface on the inside of the computer's back
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    256KB 1MB Follow these steps to install the external cache chips: 1. Remove the internal drive mounting bracket in your computer. See page 5-2 for instructions. 2. Locate the external cache memory sockets on the main system board, shown on page 4-6. 3. You may need to remove any option cards that
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    4. Inspect each cache memory chip; the pins should point inward at slightly less than a 90° angle. If any of the pins are bent or crooked, straighten them gently with your fingers or with small tweezers to align them with the other pins. Be careful when you do this; the pins are fragile and can
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    cards, you must run SETUP to update the computer's configuration. See Chapter 2 for instructions. Additionally, you may need to add some commands to your configuration files. See your operating system manual and the manual that came with your optional equipment. 4-22 Installing and Removing Options
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    cards that may be in your way. Once you have installed the drive, replace any option cards you removed. See Chapter 4 for instructions. Follow the appropriate instructions in this chapter to do the following: Remove the diskette drive and mounting bracket Install a hard disk drive using the mounting
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    Some of the steps in this chapter may not apply for the drive you are installing. See the documentation that came with your drive for more information. Removing the Drive Mounting Bracket Your computer has a 3.5-inch diskette drive installed in a mounting bracket. (You may also have a hard disk
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    2. Remove the screws securing the bracket to the drive bay and brace. 3. Slide the bracket away from the front of the computer and lift it out. InstaIling a Hard Disk Drive in the Mounting Bracket You can install a hard disk drive below the diskette drive in the mounting bracket, once you have
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    This section includes steps for the following procedures: Removing the mounting frames from the hard disk drive (if necessary) Installing a hard disk drive in the mounting bracket Replacing the mounting bracket in the computer Connecting the drive cables. Be sure to check the jumper settings on the
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    Removing the Mounting Frames If there are mounting frames attached to your hard disk drive, remove them before you install the drive. Follow these steps: 1. On your drive, there may be a plastic guiderail and metal grounding plate attached to one of the mounting frames. If so, remove the screws
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    Note Before you install the hard disk drive, turn it over so you can see the circuit board, as shown below. Locate the side of the drive connector containing pin 1, indicated by a "1" or "2" printed on the board. You need to know the location of pin 1 when you connect the hard drive cable.
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    2. Align the holes in the drive with the oval-shaped holes in the bracket. 3. Secure the drive with two or four screws, depending on the location of the holes. Replacing the Bracket in the Computer Follow these steps to replace the bracket in your computer: 1. Lower the bracket into the mounting
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    2. Make sure the holes in the bracket are aligned with the holes in the drive bay and brace. Then secure the bracket with the screws you removed previously. Connecting the Drive Cables After you replace the bracket, you need to connect the cables for both the hard disk drive and the diskette drive.
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    Connecting the drive cable to the system board Follow the steps below to connect the hard drive ribbon cable to the system board, if it is not already connected. 1. Locate one of the hard disk drive ribbon cables that came with your computer; it is a flat cable with a connector on each end and an
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    3. Position the system board connector end of the cable so that the red wire faces the direction shown below and aligns with pin 1 on the interface. 4. Make sure the holes in the connector fit over the pins; then push in the connector. Caution If you do not correctly align the holes with the pins,
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    drive bracket, you may have to remove the drive and turn it over to check the circuit board. See page 5-14 for instructions on removing the drive and page 5-6 for instructions on locating pin 1 on the drive connector. 3. Position the connector on the cable so that the red wire aligns with pin
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    5. Locate one of the power supply cables that lead from the power supply. (They have multi-colored wires and a plastic connector on the end.) 6. Position the power supply cable connector so that its notched corners line up with the notched corners of the power supply connector on the hard disk drive
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    Reconnecting the Cables to the Diskette Drive Refer to the illustration below while you follow these steps: 1. Locate the connector on the diskette drive ribbon cable. 2. Identify pin 1 on the drive and align the connector so that the red wire is at pin 1. Push in the connector. 3. Locate the power
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    out. 4. Remove the screws securing the hard disk drive to the bracket and slide the drive out of the bracket. 5. Replace the bracket using the instructions on page 5-7. 5-14 Installing and Removing Drives
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    of the external bays, you must remove the mounting bracket containing the diskette drive (and possibly a hard disk drive). See page 5-2 for instructions. This section includes steps for the following procedures: Attaching mounting frames to the drive (if necessary) Installing the drive in the bay
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    Attaching Mounting Frames to the Drive If you are installing a 3½-inch wide drive, you need to attach mounting frames to it. If you are installing a drive that already has mounting frames on it, see if it also has a plastic guiderail and metal grounding plate attached to it. If so, follow step 1 on
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    InstaIling the Drive Follow these steps to install a drive in the upper or lower external drive bay: 1. Remove the faceplate from the bay by pushing it out from the inside of the computer. Keep the faceplate in a safe place in case you remove a drive later (or you are installing a hard disk drive).
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    3. Slide the drive through the slot into the bay until it is flush with the front of the computer. 4. Align the slots at the side of the drive bay with the mounting holes in the drive or mounting frames. Then secure both sides of the drive to the bay using the retaining screws. 5-18 Installing and
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    and Power Cables If you are installing a diskette or tape drive, follow all the steps below. If you are installing a hard disk drive, follow the instructions on pages 5-9 through 5-12. Then go to step 5 below. Note If you have one hard disk drive installed in the bracket below the diskette drive
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    If you are installing a 3.5-inch diskette drive with a header connector, see page 5-13 for instructions on connecting the cable. 3. Locate one of the power supply cables that lead from the power supply. (They have multi-colored wires and a plastic connector
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    from an External Bay To remove a drive from an external drive bay, follow these steps: 1. Remove the drive mounting bracket. See page 5-2 for instructions. 2. Disconnect both the ribbon cable connector and the power cable connector from the drive you are removing from the external bay. 3. Remove the
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    gently pressing on the other side until it snaps into place. 6. Replace the drive mounting bracket and reconnect the cables. See page 5-7 for instructions. Post-installation Procedures After you install or remove your drive(s) and replace the cover on your computer, you need to run the SETUP program
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    correct most problems by adjusting a cable connection, repeating a software procedure, or resetting the computer. The troubleshooting suggestions in problem, contact your Authorized EPSON Servicer or the EPSON Connection. (See "Where to Get Help" in the Introduction of this manual for instructions
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    . As your software application starts, it usually displays a version number on the banner screen. Also, you can check your software manual. At the MS-DOS prompt, type T Y P E C: \C O N F I G. S Y S a n d p r e s s before turning it back on to prevent damage to its circuitry. 6-2 Troubleshooting
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    (s) are securely installed in their sockets. You may have installed option cards that exceed the system's power limits. Check the power limits listed in Appendix A. Troubleshooting 6-3
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    operating. You may have overloaded the power supply. See your option card manual(s) for the power requirements of your card(s). Then check Appendix A to if they exceed the option slot power limits of your computer. Keyboard Problems The section displays a keyboard error message when you turn on or
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    with your mouse and Chapter 1 for instructions. (Windows automatically installs a mouse driver for Windows applications when you install the program.) Monitor Problems There is no display on the screen. Check that the monitor's power switch is on and that its power light is on. Troubleshooting 6-5
  • Epson ActionPC 6000 | User Manual - Page 104
    it from the outlet. Then plug a lamp into the wall outlet and turn it on. If the light turns on, your monitor may be faulty. 6-6 Troubleshooting
  • Epson ActionPC 6000 | User Manual - Page 105
    to the diskette. Make sure the diskette is formatted. See your operating system documentation for instructions on formatting diskettes. The system may have the Diskette access option in SETUP enabled. If also be able to use special utilities or diagnostics to solve this problem. Troubleshooting 6-7
  • Epson ActionPC 6000 | User Manual - Page 106
    Drive Problems A or unusual noises Contact your Authorized EPSON Servicer or the EPSON Connection. Hard Disk Drive Problems A newly installed hard disk drive take advantage of the local bus IDE interface, your hard disk drive must support a 32-bit data path that uses double-word I/O. Also make sure
  • Epson ActionPC 6000 | User Manual - Page 107
    have partitioned and form atted it correctly. See your operating system and hard disk drive manuals for instructions. Also, make sure your hard disk drive has been physically formatted by the manufacturer. of software-based formatting commands, such as the MS-DOS FORMAT command.) Troubleshooting 6-9
  • Epson ActionPC 6000 | User Manual - Page 108
    you are seeing read/ write errors, the disk may have a physical problem. Contact your Authorized EPSON Servicer or the EPSON Connection. Password Problems You have forgotten your password. You must discharge your CMOS memory. in Chapter 2 to set a new password, if you want one. 6-10 Troubleshooting
  • Epson ActionPC 6000 | User Manual - Page 109
    Software Problems Windows won't start after you installed the lDE drivers Reinstall the IDE drivers, making sure you load the driver for work correctly. Check your software documentation for the minimum memory requirements. If necessary, add more memory as described in Chapter 4. Troubleshooting 6-11
  • Epson ActionPC 6000 | User Manual - Page 110
    if necessary. The printer prints garbled information. Check the printer manual for the printer's correct DIP switch or control panel settings. selected the correct printer within your software application. Option Card Problems A newly installed option card is not working correctly. Troubleshooting
  • Epson ActionPC 6000 | User Manual - Page 111
    Make sure you are using the proper cable to securely connect the device to the card. Memory Module Problems The memory count displayed by power-on diagnostics or the SETUP program is incorrect. You may have gold-plated connection with a pencil eraser; then reinstall the SIMM. Troubleshooting 6-13
  • Epson ActionPC 6000 | User Manual - Page 112
    until it is convenient for you to have it serviced. External Cache Problems The amount of external cache displayed by the power instructions on changing the jumper settings or for information on installing external cache; see Chapter 2 for instructions on using the SETUP program. 6-14 Troubleshooting
  • Epson ActionPC 6000 | User Manual - Page 113
    Appendix A Specifications CPU and Memory 64-bit CPU Green PC energy saver System speed Memory ROM Intel Pentium 60 or 66 MHz microprocessor Energy Star compliant, low -power, standby mode for the hard disk drive and video signals sent by the computer to the monitor; select time-out periods in
  • Epson ActionPC 6000 | User Manual - Page 114
    RAM Cache Math coprocessor Clock calendar 1MB DRAM on main system board; expandable to 2MB using two 256KB x 16-bit video DRAM chips Supports shadowing of system and video BIOS ROM into RAM; video shadowing selectable in SETUP program 16KB of internal cache in the Pentium microprocessor; includes
  • Epson ActionPC 6000 | User Manual - Page 115
    Hard disk Interfaces Monitor Parallel Serial Keyboard Mouse Optional game port VESA two-channel, local bus IDE interfaces on main system board support up to four IDE hard disk drives (two on each channel); BIOS provides hard disk auto-sensing and enhanced IDE functions Energy Star compliant VGA
  • Epson ActionPC 6000 | User Manual - Page 116
    Option slots Speaker Five 16-bit I/O expansion slots; ISA compatible, 8.33 MHz bus speed, two full-length and three half-length; both full-length slots are VESA compatible and run at half the bus speed of the CPU (30 or 33 MHz) Internal Mass Storage Internal mount: One 3½-inch wide, one-inch high
  • Epson ActionPC 6000 | User Manual - Page 117
    Mouse Detachable, two-button, PS/2 compatible SETUP Program System security Virus protection Stored in ROM; accessible by pressing D e l during boot User and Supervisor level passwords available for system boot or diskette access Write protection feature for the hard disk drive boot sector;
  • Epson ActionPC 6000 | User Manual - Page 118
    Physical Characteristics Width 16.9 inches (430 mm) Depth 15.7 inches (400 mm) Height 4.1 inches (105 mm) Weight 17.6 lb (8 kg) with one diskette drive, without keyboard Environmental Requirements Options Available from EPSON Many options for enhancing and supplementing this product are
  • Epson ActionPC 6000 | User Manual - Page 119
    Tested Operating Environments Although your system will run most software applications, the following operating environments have been tested for compatibility with your system. Microsoft® MS-DOS ® 3.3 and later N o v e l l® D O S® Novell NetWare* 3.12 and 4.02 Novell Personal NetWare I B M® O S / 2
  • Epson ActionPC 6000 | User Manual - Page 120
    Video Resolutions and COIOrS * Non-interlaced and interlaced ** Interlaced EPSON monitor types * These rates are calculate d, but not specified in the monitor's documentation A-8 Specifications
  • Epson ActionPC 6000 | User Manual - Page 121
    Hard Disk Drive Types Hard disk drive types Specifications A-9
  • Epson ActionPC 6000 | User Manual - Page 122
    Hard disk drive types (continued) * Actual formatted size may be slightly different than size on drive label; you cannot change this value. A-10 Specifications
  • Epson ActionPC 6000 | User Manual - Page 123
    Drive Option Information Hard disk drive options for high-capacity, 1-inch IDE drives * Select 1 or none for the precomp value. If neither of these options are available, select the maximum available precomp value. Specifications A-11
  • Epson ActionPC 6000 | User Manual - Page 124
    lDEhard disk drive jumper settings * CS (cable selection) can be jumpered for any configuration. When CS is used, the drive is a master if p in 28 is grounded, and a slave if p in 28 is not grounded. DMA Assignments A-12 Specifications
  • Epson ActionPC 6000 | User Manual - Page 125
    Hardware Interrupts System I/O Address Map Specifications A-13
  • Epson ActionPC 6000 | User Manual - Page 126
    System I/O address map (continued) A-14 Specifications
  • Epson ActionPC 6000 | User Manual - Page 127
    System I/O address map (continued) Connector Pin Assignments Parallel port connector pin assignments (J6) * Active LOW logic Serial port connector pin assignments (J4 and J5) Specifications A-15
  • Epson ActionPC 6000 | User Manual - Page 128
    A-16 Specifications
  • Epson ActionPC 6000 | User Manual - Page 129
    cache can be expanded to lMB by installing additional cache SRAM chips. CPU Central Processing Unit. The primary device that interprets instructions, performs tasks, keeps track of stored data, and controls input and output operations. See also Microprocessor. Device driver A file containing
  • Epson ActionPC 6000 | User Manual - Page 130
    IDE Integrated Drive Electronics. A type of hard disk drive interface in which the controller is on the drive instead of on a controller card. ISA Industry Standard Architecture. The 8-or 16-bit standard developed for IBM compatible computers. Jumper A small movable plug that connects two pins on a
  • Epson ActionPC 6000 | User Manual - Page 131
    data path, one 8KB internal cache for read-only code, a second 8KB internal cache for read-write data, and the ability to execute instructions in parallel. Power-on diagnostics Tests stored in ROM that the computer runs to check its intern al circuitry, peripheral device configuration, and operating
  • Epson ActionPC 6000 | User Manual - Page 132
    resolutions up to 1280 x 1024 in 16 colors with 2MB of video memory and a compatible monitor. True Color A VGA feature that supports 24-bits-per-pixel color, which enables your VGA interface to display 16.8 million colors. The screen image looks more like a photograph than a traditional computer
  • Epson ActionPC 6000 | User Manual - Page 133
    memory banks, 4-6, 4-20 configuration, 2-6, 4-20, 4-22 external, 2-6, 4-6, 4-20-21, 6-14, A-2 installing, 4-20-21 internal, A-2 jumpers, 4-8, 6-14 location, 4-6 problems with, 6-14 CD-ROM drive, 5-1, 5-15, A-4 Chapter summaries, Intro-4 CHKDSK command, 6-7 Clock, real-time, 2-4, A-2 CMOS RAM, 2-14
  • Epson ActionPC 6000 | User Manual - Page 134
    Controller(s) diskette drive, 4-7, A-2 hard disk drive, 4-7, 6-9, A-3 problems, 6-14 SVGA, A-2 Coprocessor, math, A-2 Copy-protected programs, 3- Alt -, 3-12 Ctrl Alt Del, 3-9, 3 -11, 6-4 Cursor, 2-3 Customer support, Intro-5-6 D Date, setting, 2-4 Default settings, SETUP, 2-2-3, 2-14 Depth, computer
  • Epson ActionPC 6000 | User Manual - Page 135
    11 installing, 5-1 -22 jumpers, 4-7,5-4,5-15,6-8, A-12 LBA mode control, 2-5 master, 2-5, 5-4, 5-15, A-12 mounting frames, 5-5, 5-16 parameters, 2-5-6,5-4, A-9-11 problems, 6-8-l0 removing, 5-14, 5-21-22 SETUP options, 2-5-6 slave, 2-5, 5-4, 5-15, A-12 standby mode, 2-2, 2-13-14, 3-6, 6-5,6-9, 6-11
  • Epson ActionPC 6000 | User Manual - Page 136
    2-4 clearing, 3-9 CMOS RAM, 2-14, A-2 configurations, 4-10-11 extended, A-7 installing, 4-10-13 location, 4-5-6 map, A-7 modules, see SIMMs problems, 6-13 RAM, 2-7, A-l-2 removing, 4-13-14 requirements, video, A-8 ROM, 2-7,2-14, A-1 shadow, 2-7, A-2 SIMMs, see SIMMs specifications, A-1-2 video, see
  • Epson ActionPC 6000 | User Manual - Page 137
    frames, 5-5,5-16 Mouse connecting, 1-4 driver, 1-4, 6-5 port specifications, A-3 problems, 6-5 specifications, A-5 using, 3-4 N NetWare, A-7 Numeric coprocessor, A-2 Numeric keypad, 3-12,6-5 O On-line support, Intro-6 Operating environments, tested, A-7 Operating system diskette, 3-9,6-2 installing
  • Epson ActionPC 6000 | User Manual - Page 138
    ports, see Serial ports S Safety instructions, iii-iv, 1-1, 3-1-5, 4-1 Scanner, 6-12 Security and anti-virus options, 2-10-13 Serial number, 6-1 Serial ports connecting, 1-5-6 controller, A-3 jumpers, 4-7 location, 1-3 pin assignments, A-15 problems, 6-12 Service, Intro-5-6 SETUP program anti-virus
  • Epson ActionPC 6000 | User Manual - Page 139
    5-15, A-4 Technical support, Intro-5-6 Temperature requirements, A-6 Time, setting, 2-4 Troubleshooting, 6-1-14 True Color support, A-8 Turning off computer Intro-3, 2-1, 2-15, 2-17 jumper settings, 4-8 port, 1-3-5, A-3 problems, 6-5-6 resolutions, A-2, A-8 standby mode, 2-13, 3-6, 6-5-6, A-1 time
  • Epson ActionPC 6000 | User Manual - Page 140
    8 Index
  • Epson ActionPC 6000 | User Manual - Page 141
    Epson America (USA) Epson America, Inc. 20770 Madrona Avenue Torrance, CA, 90509-2842 Tel: (310)782-0770 Fax: (310) 782-5051 EPSON Connection Tel: (800) 922-8911 (U.S. only) Tel: (800) GO-EPSON (Canada only) E P S O N D i r e c t sS M P.O. Box 2858 20770 Madrona Avenue Torrance, CA 90509-1111
  • Epson ActionPC 6000 | User Manual - Page 142
    EPSON International Marketing Locations Epson Deutschland Gm bH Zülpicher Straße 6, 4000 Dusseldorf 11 Germany Tel: (49) (211) 56030 Fax:: (49) (211)504-7787 Epson Iberica, S.A. Avda. de Roma 18-26 08290 Cerdanyola del valles 08036 Barcelona, Spain Tel: (34) (3) 582-15-00 Fax:: (34) (3) 582-15-55
  • Epson ActionPC 6000 | User Manual - Page 143
    Distributors South America SISCO Silo Paulo, SP Brazil Tel: (5511) 549-4846 Fax: (5511) 549-4571 Merisel Columbia Bogota, Colombia Tel: (571) 257-7800 Fax: (571) 610-0674 Ace Computers & Electronics Georgetown, Guyana Tel: (592) 25-65-48 Fax: (592) 26-39-67 Alvimer S.R.L. Trading Inc. Ciudad Del
  • Epson ActionPC 6000 | User Manual - Page 144
    Caribbean Caribbean Computer Systems, Ltd Bridgetown, Barbados Tel: (809) 429-7050 Fax: (809) 429-6509 WTG/ APTEC Systems Limited Kingston, Jamaica Tel: (809) 929-9250 Fax: (809) 929-8296 Computer Gallery Hato Rey, Puerto Rico Tel: (809) 753-0500 Fax: (809) 753-0552 IMCON Limited Castries, St. Lucia
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