Epson OmniLink Merchant Services V3 Setup Guide
Epson OmniLink Merchant Services V3 Manual
View all Epson OmniLink Merchant Services V3 manuals
Add to My Manuals
Save this manual to your list of manuals |
Epson OmniLink Merchant Services V3 manual content summary:
- Epson OmniLink Merchant Services V3 | Setup Guide - Page 1
OmniLink Merchant Services Setup Guide M00122700 EN - Epson OmniLink Merchant Services V3 | Setup Guide - Page 2
OmniLink Merchant Services Setup Guide Introduction Introduction Manuals The following three manuals for OmniLink Merchant Services are provided. Development Guide This manual provides necessary information to configure a development environment for developing OmniLink Merchant Services (cloud-based - Epson OmniLink Merchant Services V3 | Setup Guide - Page 3
Epson OmniLink Merchant Services Setup Guide Introduction Usage Limitations Please use our products in reward point program, etc., that is developed by a Service provider. Meaning of Symbols The following symbols are used in this manual. Make sure to understand the meaning of these symbols before - Epson OmniLink Merchant Services V3 | Setup Guide - Page 4
Epson OmniLink Merchant Services Setup Guide Contents Contents Introduction 2 Manuals 2 Precautions 2 Usage Limitations 3 Terms and Symbols Used in the Manuals 3 Terms 3 Meaning of Symbols 3 OmniLink Merchant Services Hierarchy and Work Flow 6 OmniLink Merchant Services Hierarchy 6 Overview - Epson OmniLink Merchant Services V3 | Setup Guide - Page 5
Epson OmniLink Merchant Services Setup Guide Contents Checking the Receipt Data Send Results 66 Configuring Printers 69 Receipt mapping 69 QR Code Setting 90 Contents Print Setting 102 Data Filtering and Masking Setting 113 Scanner Transmission Setting 125 Troubleshooting 136 Appendix 138 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 6
OmniLink Merchant Services Setup Guide OmniLink Merchant Services Hierarchy and Work Flow OmniLink Merchant Services Hierarchy and Work Flow OmniLink Merchant Services Hierarchy The Team Administrator registered by Epson creates the groups necessary to use OmniLink Merchant Services and registers - Epson OmniLink Merchant Services V3 | Setup Guide - Page 7
Epson OmniLink Merchant Services Setup Guide OmniLink Merchant Services Hierarchy and Work Flow Team Group N Group 2 Group 1 Store 1 Store 2 Store N Printer 1 Printer 2 Printer N Printer 1 Printer 2 Printer N Printer 1 Printer 2 Printer N Overview of Service Deployment The following section - Epson OmniLink Merchant Services V3 | Setup Guide - Page 8
Epson OmniLink Merchant Services Setup Guide OmniLink Merchant Services Hierarchy and Work Flow Pilot Phase in Production Environment Work Flow The following diagram describes the work flow during the pilot phase. Service provider(Administrator) Deployment partner (Administrator) Sign in U "Sign - Epson OmniLink Merchant Services V3 | Setup Guide - Page 9
Epson OmniLink Merchant Services Setup Guide OmniLink Merchant Services Hierarchy and Work Flow Service provider(Administrator) Deployment partner (Administrator) Deployment partner (Technician) Print confirmation receipts Communicate the receipt items necessary to provide services with the - Epson OmniLink Merchant Services V3 | Setup Guide - Page 10
Epson OmniLink Merchant Services Setup Guide OmniLink Merchant Services Hierarchy and Work Flow Production Environment Operation Phase Work Flow The following diagram describes the work flow to implement and operate services in all stores after the pilot phase. Service provider(Administrator) - Epson OmniLink Merchant Services V3 | Setup Guide - Page 11
Epson OmniLink Merchant Services Setup Guide OmniLink Merchant Services Hierarchy and Work Flow Service provider(Administrator) Deployment partner (Administrator) Deployment partner (Technician) Print confirmation receipts Define data mapping rules as necessary (receipt mapping) U "Receipt - Epson OmniLink Merchant Services V3 | Setup Guide - Page 12
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Configure the Production Environment This section describes the procedures to install/set up TM printers in stores and configure devices to send receipt data to the OmniLink Merchant Services server. Sign in Make sure - Epson OmniLink Merchant Services V3 | Setup Guide - Page 13
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment C Read the terms of use and other information, and then select the check box to indicate your agreement. Next, enter a new - Epson OmniLink Merchant Services V3 | Setup Guide - Page 14
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Signing Out This section describes the signout procedure. A Click at the upper-right of the screen. B Click Sign out. 14 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 15
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Registering Groups Registering Groups With OmniLink Merchant Services, multiple stores are managed as groups. Note: Up to 1,000 groups can be registered. A Access the OmniLink Management Console and sign in. U "Sign in - Epson OmniLink Merchant Services V3 | Setup Guide - Page 16
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Item Description Decline of data classification rate (%) Specifies the rate of decline when comparing the current data classification rate with the - Epson OmniLink Merchant Services V3 | Setup Guide - Page 17
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment D Check the currently registered information and then click Edit in Group. E Modify the group name and other values. Item Description Decline - Epson OmniLink Merchant Services V3 | Setup Guide - Page 18
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Deleting Groups This section describes the procedure to deletes groups. Groups with registered stores cannot be deleted. Delete the stores in a - Epson OmniLink Merchant Services V3 | Setup Guide - Page 19
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment D Click Delete in Group. E Confirm the message and click Delete. 19 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 20
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Managing Members Registering Members Register members who use OmniLink Merchant Services. A member must belong to one team. Select the team and add members. A Access the OmniLink Management Console and sign in. U "Sign - Epson OmniLink Merchant Services V3 | Setup Guide - Page 21
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment D Configure the following setting items and right. When adding members for the first time, an email with the OmniLink Merchant Services URL and initial password is sent to the entered email address. Members can sign in - Epson OmniLink Merchant Services V3 | Setup Guide - Page 22
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Deleting Members This section describes the procedure to delete members in a team. A Access the OmniLink Management Console and sign in. U "Sign - Epson OmniLink Merchant Services V3 | Setup Guide - Page 23
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment E Confirm the message and click Delete . 23 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 24
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Assigning Members to Groups Members can only access information on stores and printers when the members, stores, and printers are all - Epson OmniLink Merchant Services V3 | Setup Guide - Page 25
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment D Click Edit in Members. E Select the desired check boxes to give each member specific rights and then click Save. Note: If - Epson OmniLink Merchant Services V3 | Setup Guide - Page 26
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment F Check that the members have been assigned to the group. What rights have been assigned to which members can be verified. 26 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 27
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Managing Stores Note: Up to 50,000 stores can be registered into one group. Registering Stores Register the stores using OmniLink Merchant Services and then select the services that will be used by these stores. A - Epson OmniLink Merchant Services V3 | Setup Guide - Page 28
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment D Enter the store information in the Store Information section. The * indicates required field. Item Brand Name Store Name Tags Address 1 Address 2 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 29
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Item Email Timezone Language device. Select the currency used on the POS device. E In the Services section, select the check boxes for the services that will be used by the stores and then click Save. Register stores - Epson OmniLink Merchant Services V3 | Setup Guide - Page 30
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment C Click Bulk Registration and then Download CSV under Store. The name of the CSV file downloaded will be in the following - Epson OmniLink Merchant Services V3 | Setup Guide - Page 31
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment F Click Bulk Registration and then Upload CSV under Store. G Specify the CSV file edited in step 5 and click Open. Note: An - Epson OmniLink Merchant Services V3 | Setup Guide - Page 32
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment H Confirm the uploaded content and then click OK. I Confirm that the information registered at the same time appears correctly on the - Epson OmniLink Merchant Services V3 | Setup Guide - Page 33
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Parameter Data format Description StoreID o When OperationCode is "ADD": Blank o When OperationCode is not "ADD": StoreID_Numbers If the Operation Code is - Epson OmniLink Merchant Services V3 | Setup Guide - Page 34
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Parameter StoreInformation::Timezone StoreInformation::Language-Regi on StoreInformation::Currency Services Data format "HAST (UTC-10)", "AKST (UTC-9)", "PST (UTC-8)", "MST (UTC-7)", "MST (UTC-7) - no DST", "CST (UTC - Epson OmniLink Merchant Services V3 | Setup Guide - Page 35
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Example Input: OperationCode EDIT ADD StoreID StoreID_1481848187550900 StoreID_1481848187550902 StoreInformation::BrandName Tom Italian Restaurant Tom Italian Restaurant Tom Italian Restaurant StoreInformation:: - Epson OmniLink Merchant Services V3 | Setup Guide - Page 36
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment C Click Stores if nothing appears on the Stores screen. Store information appears in list format. a c d b e Description Use to add store information. a U " - Epson OmniLink Merchant Services V3 | Setup Guide - Page 37
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Changing Store Information This section describes the procedure to change store information. A Access the OmniLink Management Console and sign in. U "Sign - Epson OmniLink Merchant Services V3 | Setup Guide - Page 38
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment D Check the currently registered information and then click Edit. E Edit the following setting items and click Save on the bottom of - Epson OmniLink Merchant Services V3 | Setup Guide - Page 39
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Deleting Stores This section describes the procedure to delete registered stores. Note: See "Register stores in batches" on page 29 for - Epson OmniLink Merchant Services V3 | Setup Guide - Page 40
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment D Click Delete. E Confirm the message and click Delete. 40 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 41
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Managing Printers Registering Printers This section describes the procedure to register printers. Note: Up to 100 printers can be registered to - Epson OmniLink Merchant Services V3 | Setup Guide - Page 42
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment E Configure the following setting items and click Save on the bottom of the screen. Item Printer Information POS Information NTP Updating - Epson OmniLink Merchant Services V3 | Setup Guide - Page 43
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Printer Information The * indicates required field. Item Model Serial # Serial # (confirm) Connected POS Name Location Description Description Select the TM printer - Epson OmniLink Merchant Services V3 | Setup Guide - Page 44
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Registering Printers in Batches Multiple printers can be registered, changed, and deleted at the same time by uploading CSV files that - Epson OmniLink Merchant Services V3 | Setup Guide - Page 45
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment D Specify the CSV file directory and then click Save. E Open the downloaded CSV file on a PC and then edit printer information - Epson OmniLink Merchant Services V3 | Setup Guide - Page 46
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment G Specify the CSV file edited in step 5 and click Open. Note: An error message appears if registration conditions are not satisfied, - Epson OmniLink Merchant Services V3 | Setup Guide - Page 47
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Format of Printer Information CSV Files The following table describes the format in which printer information CSV files are to be - Epson OmniLink Merchant Services V3 | Setup Guide - Page 48
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Parameter Data format Description PrinterSetting::POSInformation::G roupingSeparator o If Decimal separator is ", (comma)", ". (period)" or "None" o If Decimal separator is ". (period)", ", (comma)" - Epson OmniLink Merchant Services V3 | Setup Guide - Page 49
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Example Input: OperationCode EDIT DELETE ADD TargetStoreID StoreID_1481848187550902 StoreID_1481848187550903 StoreID_1481848187550904 StoreID_1481848187550904 StoreID_1481848187550905 BrandName(Reference) StoreName - Epson OmniLink Merchant Services V3 | Setup Guide - Page 50
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Viewing Printer Information This section describes the procedure to view printer information. A Access the OmniLink Management Console and sign in. U "Sign - Epson OmniLink Merchant Services V3 | Setup Guide - Page 51
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment E Click Printer Setting. F View the printer information. 51 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 52
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Changing Printer Information This section describes the procedure to change printer information. A Access the OmniLink Management Console and sign in. U "Sign - Epson OmniLink Merchant Services V3 | Setup Guide - Page 53
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment E Click Printer Setting. F Check the currently registered information and then click Edit. 53 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 54
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment G Edit the following setting items and click Save on the bottom of the screen. See "Registering Printers" on page 41 for - Epson OmniLink Merchant Services V3 | Setup Guide - Page 55
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment C Click the store with the printer information you want to delete. D In the Devices section, click the printer you want to delete. E Click Printer Setting. 55 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 56
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment F Click Delete. G Confirm the message and click Delete. 56 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 57
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Connecting Printers to OmniLink Merchant Services Set up the TM printers and configure the network settings to use the OmniLink Merchant Services. Note: You can find the product name on the label attached to the - Epson OmniLink Merchant Services V3 | Setup Guide - Page 58
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Connecting the TM Printers Connect the TM printer to a POS system. A Connect the Network Settings Configure the network settings using TM-T88VI Utility. For more details, see User's Manual of TM-T88VI Utility. 58 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 59
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Connecting to the Cloud Server Connect the TM printer to the production environment. Note: in the store. A Start TM-T88VI Utility. Select Detailed Settings from TM-Intelligent, then click OmniLink Merchant Services. 59 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 60
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment B Select the OmniLink Merchant Services check box to enable OmniLink Merchant Services. C Configure the proxy server settings if necessary. 1. Select Server Access from TM-Intelligent, then click Proxy. 60 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 61
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment 2. Select the Proxy check box, and enter the URL, ID, password, and port of the proxy server. Then set the OmniLink Merchant Service option to Enabled. D Click Set to apply the settings. E Access the URL below using a - Epson OmniLink Merchant Services V3 | Setup Guide - Page 62
OmniLink Merchant Services Setup Guide Configure the Production Environment Note: o Replace the "xxx.xxx.xxx.xxx" with the IP address of the printer. Ex:) http://192.168.192.168/ config_epson_cloud_service.cgi o For information on how to check the printer's IP address, see the User's Manual of TM - Epson OmniLink Merchant Services V3 | Setup Guide - Page 63
has been set to the production. Note: For information on how to print the status sheet, see Technical Reference Guide of the corresponding printer. Check the "OmniLink Merchant Service" field on the status sheet. When the printer is connected to the production server, printed as shown below. North - Epson OmniLink Merchant Services V3 | Setup Guide - Page 64
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Checking Advanced Printer Driver Settings If using the Advanced Printer Driver, follow the procedure below to substitute the font types. Doing - Epson OmniLink Merchant Services V3 | Setup Guide - Page 65
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment C Click Font Replacement. D Select a substitute Device Font appropriate for each True Type Font, and click Set. 65 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 66
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Checking the Receipt Data Send Results Print a receipt from the TM printer, and send the receipt data to the production server. - Epson OmniLink Merchant Services V3 | Setup Guide - Page 67
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment E If Received appears for Transaction under Status, the date of Latest Transaction is the date that the receipt was printed. F Click to display the Latest Transaction information. 67 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 68
Epson OmniLink Merchant Services Setup Guide Configure the Production , check the POS system to see if it prints text data. OmniLink Merchant Services does not support image data. If using the Advanced Printer Driver refer to, U "Checking Advanced see the User's Manual of TM-T88VI Utility. 68 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 69
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Configuring Printers With OmniLink Management Console, the following print and data settings can be configured. These settings can be saved with a - Epson OmniLink Merchant Services V3 | Setup Guide - Page 70
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment D Click the store from which you to perform the receipt mapping process. E In the Devices section, click the printer for which you want to perform the receipt mapping process. F Click Other Settings. 70 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 71
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment G Click Edit in Receipt Mapping. Note: The version currently applied to the printer is displayed under Version Name. H Configure the search criteria and then click Search. 71 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 72
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Select Sort Order Date Range Item Unmapped Mapped By GUID Description Displays unmapped receipt data. Displays mapped receipt data. Displays receipt data specified by GUID. Specifies the sort order of extracted - Epson OmniLink Merchant Services V3 | Setup Guide - Page 73
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment J Configure data mapping rules following the Data Mapping screen instructions. Note: o Refer to Workflow Overview at the upper-right of the screen for information on the procedure to configure data mapping rules. o - Epson OmniLink Merchant Services V3 | Setup Guide - Page 74
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment L Confirm the message and then click Remap. M Confirm the message and then click OK. The configured content is saved as a new - Epson OmniLink Merchant Services V3 | Setup Guide - Page 75
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment P Enter the Name and Comment and then click Save. Q Confirm that receipt data is retrieved correctly via services. 75 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 76
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Screens and Functions This section describes the configuration of the Data Mapping screen. Note: Moving the mouse pointer over the icon - Epson OmniLink Merchant Services V3 | Setup Guide - Page 77
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Receipt This tab displays settings properties of receipt data mapping rules. Item Printed at Products Receipt ID Total Consumer ID Discounts - Epson OmniLink Merchant Services V3 | Setup Guide - Page 78
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Item Payment methods Sales type Staff Subtotal Taxes Description Breakdown of sales total by payment method. A sales type descriptor indicating one - Epson OmniLink Merchant Services V3 | Setup Guide - Page 79
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Shift This tab displays settings properties of shift data mapping rules regarding shift information of the staff members. Item Date Staff - Epson OmniLink Merchant Services V3 | Setup Guide - Page 80
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Data Mapping This section is used to configure data mapping rules for the settings properties selected in "Properties" on page 76. - Epson OmniLink Merchant Services V3 | Setup Guide - Page 81
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Setting Screen a b c d e f Description a Cancels the selected property settings. b Clears the configured rules selected in section e . Maps receipt data per the configured - Epson OmniLink Merchant Services V3 | Setup Guide - Page 82
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment a Cancels the selected property settings. b Resets property settings. c Applies configured data mapping rules. d Displays the contact form. e Displays mapping results. Mapping - Epson OmniLink Merchant Services V3 | Setup Guide - Page 83
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Receipt/Report/Shift These tabs display receipt data that you want to use to configure data mapping rules. This section is - Epson OmniLink Merchant Services V3 | Setup Guide - Page 84
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Changing the Applicable Version The applicable version can be changed. The applicable version can be selected from versions registered in the - Epson OmniLink Merchant Services V3 | Setup Guide - Page 85
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment E Click Other Settings. F Click Edit in Receipt Mapping. Note: The version currently applied to the printer is displayed under Version Name. 85 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 86
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment G Click Load Version. H Enter the name of the desired version name and then click . I From the list, select the desired version and then click Load. The version is applied, and then the screen is closed. 86 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 87
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Copying Versions to Other Groups The version can be copied to another group so that the same version can be used - Epson OmniLink Merchant Services V3 | Setup Guide - Page 88
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment E Click Other Settings. F Click Edit in Receipt Mapping. Note: The version currently applied to the printer is displayed under Version Name. 88 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 89
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment G Click Manage Versions. H Select the version to copy and then click Copy to Another Group. 89 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 90
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment I Enter that includes a unique ID. The ID is used to associate the physical receipt with OmniLink Merchant Services data. Creating and Applying Versions A Access the OmniLink Management Console and sign in. U "Sign - Epson OmniLink Merchant Services V3 | Setup Guide - Page 91
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment C Click the store for which you want to configure QR code settings. D In the Devices section, click the printer for which you want to configure QR code settings. E Click Other Settings. 91 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 92
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment F Click Edit in QR Code. Note: The version currently applied to the printer is displayed under Version Name. G Check the currently registered information and then click Edit. 92 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 93
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment H Configure the following setting items and click Save on the bottom of the screen. Item Print QR Base URL Regex pattern - Epson OmniLink Merchant Services V3 | Setup Guide - Page 94
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Sample Bold Centering Underline Sample text and commands \x1B\x45\x01This is a bold text. \x1B\x45\x00\x0A \x1B\x61\x01This - Epson OmniLink Merchant Services V3 | Setup Guide - Page 95
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment K Enter the Name and Comment and then click Save. Changing the Applicable Version The applicable version can be changed. The applicable - Epson OmniLink Merchant Services V3 | Setup Guide - Page 96
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment C Click the store for which you want to change the version. D In the Devices section, click the printer for which you want to change the version. E Click Other Settings. 96 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 97
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment F Click Edit in QR Code. Note: The version currently applied to the printer is displayed under Version Name. G Click Load Version. 97 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 98
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment H Enter the name of the desired version name and then click . I From the list, select the desired version and then click - Epson OmniLink Merchant Services V3 | Setup Guide - Page 99
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment C Click the store for which you want to copy the version from. D In the Devices section, click the printer for which you want to copy the version from. E Click Other Settings. 99 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 100
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment F Click Edit in QR Code. Note: The version currently applied to the printer is displayed under Version Name. G Click Manage Versions. 100 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 101
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment H Select the version to copy and then click Copy to Another Group. I Enter the Name and Comment, select the check box - Epson OmniLink Merchant Services V3 | Setup Guide - Page 102
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Contents Print Setting The printing of image content sent to the printer beforehand can be triggered with matching conditions, such as - Epson OmniLink Merchant Services V3 | Setup Guide - Page 103
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment E Click Other Settings. F Click Edit in Contents Print. Note: The version currently applied to the printer is displayed under Version Name. 103 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 104
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment G Check the currently registered information and then click Edit. H Configure the following setting items and click Save on the bottom of - Epson OmniLink Merchant Services V3 | Setup Guide - Page 105
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Item Regex to in black-and-white in the format when actually printed on receipts. The following image types and sizes are supported. o Image size: Max. 500 pixels in width and 700 pixels in height o Image format: PNG - Epson OmniLink Merchant Services V3 | Setup Guide - Page 106
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment J Select the previously registered version and then click Edit. K Enter the Name and Comment and then click Save. Changing the Applicable - Epson OmniLink Merchant Services V3 | Setup Guide - Page 107
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment B From Team & Group , select the team and then the group for which you want to change the version. C Click the store - Epson OmniLink Merchant Services V3 | Setup Guide - Page 108
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment E Click Other Settings. F Click Edit in Contents Print. 108 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 109
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment G Click Load Version. Note: The version currently applied to the printer is displayed under Version Name. H Enter the name of the - Epson OmniLink Merchant Services V3 | Setup Guide - Page 110
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Copying Versions to Other Groups The version can be copied to another group so that the same version can be used - Epson OmniLink Merchant Services V3 | Setup Guide - Page 111
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment E Click Other Settings. F Click Edit in Contents Print. 111 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 112
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment G Click Manage Versions. H Select the version to copy and then click Copy to Another Group. 112 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 113
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment I Enter the Name and Comment, select the check box of the group you want to copy to and then click Copy. - Epson OmniLink Merchant Services V3 | Setup Guide - Page 114
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment C Click the store for which you want to configure data filtering and masking settings. D In the Devices section, click the printer - Epson OmniLink Merchant Services V3 | Setup Guide - Page 115
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment F Click Edit in Data Filtering and Masking. Note: The version currently applied to the printer is displayed under Version Name. G Check the currently registered information and then click Edit. 115 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 116
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment H Configure the following setting items and click Save. Item Enable data filtering and masking Filter type Regex pattern to trigger filtering - Epson OmniLink Merchant Services V3 | Setup Guide - Page 117
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment I Click Manage Versions. J Select the previously registered version and then click Edit. 117 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 118
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment K Enter the Name and Comment and then click Save. Changing the Applicable Version The applicable version can be changed. The applicable - Epson OmniLink Merchant Services V3 | Setup Guide - Page 119
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment C Click the store for which you want to change the version. D In the Devices section, click the printer for which you want to change the version. E Click Other Settings. 119 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 120
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment F Click Edit in Data Filtering and Masking. Note: The version currently applied to the printer is displayed under Version Name. G Click Load Version. 120 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 121
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment H Enter the name of the desired version name and then click . I From the list, select the desired version and then click - Epson OmniLink Merchant Services V3 | Setup Guide - Page 122
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment C Click the store for which you want to copy the version from. D In the Devices section, click the printer for which you want to copy the version from. E Click Other Settings. 122 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 123
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment F Click Edit in Data Filtering and Masking. Note: The version currently applied to the printer is displayed under Version Name. G Click Manage Versions. 123 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 124
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment H Select the version to copy and then click Copy to Another Group. I Enter the Name and Comment, select the check box - Epson OmniLink Merchant Services V3 | Setup Guide - Page 125
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Scanner Transmission Setting Sending of data read by a scanner connected to a printer to the server can be enabled/disabled (filtering). We - Epson OmniLink Merchant Services V3 | Setup Guide - Page 126
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment E Click Other Settings. F Click Edit in Scanner Transmission. Note: The version currently applied to the printer is displayed under Version Name. 126 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 127
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment G Check the currently registered information and then click Edit. H Configure the following setting items and click Save. Item Scanner transmission Filter - Epson OmniLink Merchant Services V3 | Setup Guide - Page 128
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment Item Regex pattern to filter scanned data Description Use a regular expression to enter the conditions by which the sending of scanned - Epson OmniLink Merchant Services V3 | Setup Guide - Page 129
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment K Enter the Name and Comment and then click Save. Changing the Applicable Version The applicable version can be changed. The applicable - Epson OmniLink Merchant Services V3 | Setup Guide - Page 130
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment C Click the store for which you want to change the version. D In the Devices section, click the printer for which you want to change the version. E Click Other Settings. 130 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 131
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment F Click Edit in Scanner Transmission. Note: The version currently applied to the printer is displayed under Version Name. G Click Load Version. 131 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 132
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment H Enter the name of the desired version name and then click . I From the list, select the desired version and then click - Epson OmniLink Merchant Services V3 | Setup Guide - Page 133
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment C Click the store for which you want to copy the version from. D In the Devices section, click the printer for which you want to copy the version from. E Click Other Settings. 133 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 134
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment F Click Edit in Scanner Transmission. Note: The version currently applied to the printer is displayed under Version Name. G Click Manage Versions. 134 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 135
Epson OmniLink Merchant Services Setup Guide Configure the Production Environment H Select the version to copy and then click Copy to Another Group. I Enter the Name and Comment, select the check box - Epson OmniLink Merchant Services V3 | Setup Guide - Page 136
Epson OmniLink Merchant Services Setup Guide Troubleshooting Troubleshooting Problem Check Description Cannot print. Is the roll paper loaded in the printer? Is the roll paper loaded in the correct direction? Is printer power on? - Epson OmniLink Merchant Services V3 | Setup Guide - Page 137
Epson OmniLink Merchant Services Setup Guide Troubleshooting Problem Check The QR code is not printed as Management Console with the same login ID at the same time. o If you have any trouble with this system, please email us at the following address. North America region: ontact@omnilinkworld. - Epson OmniLink Merchant Services V3 | Setup Guide - Page 138
Epson OmniLink Merchant Services Setup Guide Appendix Appendix Rights and Available Features OmniLink Merchant Services has 3 user rights. The features available vary by right. Rights The following table describes the three user rights. Type Administrator Technician Developer Target group - Epson OmniLink Merchant Services V3 | Setup Guide - Page 139
Epson OmniLink Merchant Services Setup Guide Appendix Feature Group management/ members Register groups Change group information Change store information Delete stores Batch registration of stores Select services for use Printer information Register printers View printer information Change - Epson OmniLink Merchant Services V3 | Setup Guide - Page 140
Epson OmniLink Merchant Services Setup Guide Appendix QR Code Setting Feature Create versions Edit versions View versions Apply versions Contents Print Setting Create versions Edit versions View versions Apply versions Data - Epson OmniLink Merchant Services V3 | Setup Guide - Page 141
Epson OmniLink Merchant Services Setup Guide Appendix Updating Account Information Changing Email Addresses The email addresses used for signins can be changed. A Access the OmniLink Management Console and sign in. U "Sign - Epson OmniLink Merchant Services V3 | Setup Guide - Page 142
OmniLink Merchant Services Setup Guide Appendix D Click Edit next to ID (Email). E Enter a new email address and click Save. F A confirmation email will be sent to the new email address. Log in using the URL described in the email and enable the new email by following the on-screen instructions. 142 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 143
Epson OmniLink Merchant Services Setup Guide Appendix Changing Passwords This section describes the procedure to change passwords. A Access the OmniLink Management Console and sign in. U "Sign in" on page 12 B Click - Epson OmniLink Merchant Services V3 | Setup Guide - Page 144
Epson OmniLink Merchant Services Setup Guide Appendix E Configure the following setting items and click Save. Item Old Password New Password New Password (Confirm) Description Enter the old password. Enter the new - Epson OmniLink Merchant Services V3 | Setup Guide - Page 145
Epson OmniLink Merchant Services Setup Guide Appendix Changing Account Names This section describes the procedure to change your account name. A Access the OmniLink Management Console and sign in. U "Sign in" on - Epson OmniLink Merchant Services V3 | Setup Guide - Page 146
Epson OmniLink Merchant Services Setup Guide Appendix E Enter the new name and then click Save. 146 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 147
Epson OmniLink Merchant Services Setup Guide Appendix Deleting Your Account This section describes the procedure to delete your account. A Access the OmniLink Management Console and sign in. U "Sign in" on page - Epson OmniLink Merchant Services V3 | Setup Guide - Page 148
Epson OmniLink Merchant Services Setup Guide Appendix E Confirm the message and click Delete. 148 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 149
Epson OmniLink Merchant Services Setup Guide Appendix Viewing Operational Logs of Store/Printer Information This section outlines the procedure to view the operational history of additions, changes, and deletions to store - Epson OmniLink Merchant Services V3 | Setup Guide - Page 150
Epson OmniLink Merchant Services Setup Guide Appendix E Click Show All. F View the last 14 days of the operations log. a b Description a The last 14 days of operational history regarding store and printer - Epson OmniLink Merchant Services V3 | Setup Guide - Page 151
Epson OmniLink Merchant Services Setup Guide Appendix Updating Printer Firmware/SSL Certificates Update Firmware This section describes the Remote Firmware update function of OmniLink Management Console.The function allows you to - Epson OmniLink Merchant Services V3 | Setup Guide - Page 152
Epson OmniLink Merchant Services Setup Guide Appendix D In the Devices section, click the printer for which you want to update the firmware. E Click Printer Setting. F Click Choose Update Firmware in Firmware - Epson OmniLink Merchant Services V3 | Setup Guide - Page 153
OmniLink Merchant Services Setup Guide Appendix H When the specified time period has passed, check the update result with the "Status" message in the "Firmware status" field. Updating SSL Certificates SSL certificates installed in printers connected to OmniLink Merchant Services expire. Printers - Epson OmniLink Merchant Services V3 | Setup Guide - Page 154
Epson OmniLink Merchant Services Setup Guide Appendix C Click the store for which you want to update the SSL certificate. D In the Devices does not disappear, check the power to the printer and the connection to OmniLink Merchant Services. Then, try specifying the update date and time again. 154 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 155
Epson OmniLink Merchant Services Setup Guide Appendix Note: o If an old SSL certificate expires, the printer will no longer be able to connect to OmniLink Merchant Services. As such, make sure to set the date/time and update the certificate as soon as possible. o The TM printer will reboot after the - Epson OmniLink Merchant Services V3 | Setup Guide - Page 156
Epson OmniLink Merchant Services Setup Guide Appendix C Click Bulk Registration and then Download CSV under FW Update. The name of the CSV file downloaded will be in the following format: firmware_YYYYMMDDHHmmss. - Epson OmniLink Merchant Services V3 | Setup Guide - Page 157
Epson OmniLink Merchant Services Setup Guide Appendix F Click Bulk Registration and then Upload CSV under FW Update. G Specify the CSV file edited in step 5 and click Open. Note: An error message - Epson OmniLink Merchant Services V3 | Setup Guide - Page 158
Epson OmniLink Merchant Services Setup Guide Appendix H Confirm the uploaded content and then click OK. Format of Firmware/SSL Certificates Information CSV Files The following table describes the format in which - Epson OmniLink Merchant Services V3 | Setup Guide - Page 159
Epson OmniLink Merchant Services Setup Guide Appendix Parameter Data format Description FirmwareSetting::StartUpdateOn OrAfter(Day) o Text string in the format Date_YYYY-MM-DD if the update date of the firmware is - Epson OmniLink Merchant Services V3 | Setup Guide - Page 160
Epson OmniLink Merchant Services Setup Guide Appendix Example Input: OperationCode EDIT EDIT EDIT EDIT BrandName(Reference) Tom Italian Restaurant Tom Italian Restaurant Tom Italian Restaurant StoreName(Reference) #0001 #0002 #0003 TargetSerial# - Epson OmniLink Merchant Services V3 | Setup Guide - Page 161
Epson OmniLink Merchant Services Setup Guide Appendix Writing Regular Expressions This section describes the regular expressions two types of regular expression description patterns are used with OmniLink Merchant Services. o Pattern 1: Identification of receipts o Pattern 2: Identification of - Epson OmniLink Merchant Services V3 | Setup Guide - Page 162
Epson OmniLink Merchant Services Setup Guide Appendix Pattern 2: Identification of location of receipt express this as [0-4]{5}. o Multiline mode regular expressions starting with (?m) are not supported. Description Patterns of Regular Expressions by Type of Printer Settings Setting name QR Code - Epson OmniLink Merchant Services V3 | Setup Guide - Page 163
Epson OmniLink Merchant Services Setup Guide Appendix Example Regular Expressions Contents Print o Regex pattern to print content Insert coupons between 07:00 and 09:59 only (Pattern 1-1) (?s)^.*0[7-9]:[0-5][0-9].*$ Insert coupons only from - Epson OmniLink Merchant Services V3 | Setup Guide - Page 164
Epson OmniLink Merchant Services Setup Guide Appendix Operating Environment Supported POS Systems This service can be used for POS systems that use TM-T88VI or TM-T88VI-iHUB printers and satisfy the following conditions. o The content of receipts printed - Epson OmniLink Merchant Services V3 | Setup Guide - Page 165
Epson OmniLink Merchant Services Setup Guide Appendix o Microsoft Edge o Google Chrome o Mozilla Firefox o Apple Safari 165 - Epson OmniLink Merchant Services V3 | Setup Guide - Page 166
Epson OmniLink Merchant Services Setup Guide Appendix Open Source Software License The OmniLink Merchant Services use open source software other than software owned by Epson. The following is the information of the open source software. OmniLink Merchant Services The full text of license agreement - Epson OmniLink Merchant Services V3 | Setup Guide - Page 167
Epson OmniLink Merchant Services Setup Guide Appendix Trademarks EPSON is a registered trademark of Seiko Epson Corporation. EXCEED YOUR VISION is a registered trademark or trademark of Seiko Epson Corporation. OmniLink is a trademark
OmniLink Merchant
Services
Setup Guide
M00122700 EN