Epson PowerLite 8100NL Warranty Statement
Epson PowerLite 8100NL Manual
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- Epson PowerLite 8100NL | Warranty Statement - Page 1
is, especially when you're traveling. Now you can leave your home or office with confidence, knowing that EPSON'S Extra Care Road Service provides you with the projector support you need. ALL YOU NEED IS A CREDIT CARD. To provide this service, all we need is your Master Card, Visa, Discover Card - Epson PowerLite 8100NL | Warranty Statement - Page 2
projector lamps). WHAT EPSON WILL DO TO CORRECT PROBLEMS If you elect carry-in warranty service lamps. EPSON is not responsible for warranty service should the EPSON label or logo or the rating label or serial number . To locate the Authorized EPSON Servicer nearest you, call the EPSON ConnectionSM at
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IT COULD HAPPEN.
You could have a breakdown on the road. We know how
valuable time is, especially when you’re traveling. Now
you can leave your home or office with confidence,
knowing that EPSON’S Extra Care Road Service provides
you with the projector support you need.
WE AIM TO PLEASE.
We’re committed to customer satisfaction. Our Extra Care
Road Service offers a level of support unsurpassed in the
industry—it’s easy, fast, and free. No other projector
manufacturer offers a service package so in tune with
your needs.
A NEW LEVEL OF SECURITY.
Our program has been specifically designed to cover our
projectors in the unlikely event of a failure. Because of
this feature, you don’t have to wait for your unit to be
repaired. Instead, we’ll ship you a replacement projector
anywhere in the United States or Canada via overnight
delivery. When the replacement unit arrives, simply
return the original unit to us within three days, using
the pre-paid airway bill and packaging we provide—
and you’re ready to go!
Note: In most cases, the replacement unit is not new,
but EPSON-refurbished. If it is important to receive your
original unit back, please use the basic carry-in service
instead of Road Service.
IT’S EASY.
Wherever you are, we’re just a phone call away.
To reach us, call (562) 276-4394 (in Canada call
(905) 709-3839) from 6:00 AM to 6:00 PM (Pacific Time),
Monday through Friday. You’ll speak to one of our
expert technical support representatives to see if you
need a replacement unit to get up and running again.
IT’S FAST.
We’ll ship your replacement unit via overnight
delivery. We will do our best to ship the same day if
we receive your call before 3:00 PM (Pacific Time).
We will ship on the following business day for calls
received after 3:00 PM.
EPSON
®
EXTRA CARE
SM
TWO YEAR ROAD SERVICE
BASIC CARRY-IN WARRANTY
This product’s limited carry-in warranty, as
detailed on the back of this brochure, includes
two years of carry-in service.
90-DAY LAMP WARRANTY
The basic carry-in warranty includes a limited
90-day lamp warranty, as detailed on the back
of this brochure.
EXTRA CARE ROAD SERVICE
EPSON also offers its projector customers
FREE Extra Care Road Service, which runs
concurrently with the two year basic warranty,
based on the terms and conditions described in
this brochure.
IN ORDER TO RECEIVE ROAD
SERVICE, YOU MUST REGISTER YOUR
PRODUCT BY SELECTING “REGISTER ONLINE”
ON THE CD-ROM THAT CAME WITH YOUR
PROJECTOR.
Without prior registration,
EPSON will be delayed in responding to
your Road Service request.
IT’S LIKE HAVING A TECHNICAL EXPERT WITH YOU
AT EVERY TURN.
ALL YOU NEED IS A CREDIT CARD.
To provide this service, all we need is your Master
Card, Visa, Discover Card, or American Express
number as a security deposit* for the return of your
original unit. Original units not returned will be
charged to your credit card.
If you choose not to use a credit card, please let the
technical support representative know and he or she
will refer you to your nearest authorized service
center for carry-in service.
IT’S FREE.
While under EPSON’s two-year limited warranty,
replacement units are free. And the overnight
shipping is always on us, both ways.
FOR YOUR CONVENIENCE.
An Extra Care Road Service sticker is located on
the bottom of your projector. Call (562) 276-4394
(in Canada call (905) 709-3839) from 6:00 AM to
6:00 PM (Pacific Time), Monday through Friday.
LIMITATIONS.
The Road Service Program is for emergency situations
which occur when you are away from home or office.
It covers the principal components of the projector.
All other options and accessories will be handled
through the basic carry-in warranty service. The Road
Service Program does not cover third party options
and accessories and is limited to the terms and
conditions stated in this brochure. The Road Service
Program does not vary the terms and conditions of
the basic carry-in warranty except as expressly stated
in this brochure.
* You must have $3,500 of available credit so that EPSON
may charge your account $3,500 to secure the returning of
the original unit. Upon receipt of the original unit, this
charge is reversed.