Epson SureColor F2270 Standard Edition Warranty Statement

Epson America, Inc. Limited Commercial Warranty

A.

What Is Covered:

Epson America, Inc. (“

Epson

”) warrants to the first end-user customer that the

Epson

®

SureColor

®

F2200 series printer (“

Product

”) covered by this limited warranty, if purchased and

used in the United States, Canada, or Puerto Rico, will conform to the manufacturer’s specifications

and be free from defects in workmanship and materials for a period of one (1) year from the date of

original purchase, or for 2,280,000 carriage passes

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, whichever occurs first (“

Warranty Period

”). This

limited warranty is not transferable. Epson also warrants that the consumable ink included with the

Product will perform to the manufacturer’s specified usage. The limited warranty for the ink shipped

with the Product may expire before the expiration of the limited warranty for the Product.

Your printer is designed to use UltraChrome

®

DG2 ink and delivery systems. Any damage caused by

using other inks or ink delivery systems will not be covered under this limited warranty.

Important Notice: This limited warranty contains important legal terms and conditions, including

an arbitration provision. Please review carefully.

B.

What Epson Will Do To Correct Problems:

If your Product requires service during the Warranty

Period, please call toll free (888) 377-6611 (United States, Canada, and Puerto Rico). Support hours

are from 7:00 a.m. to 4:00 p.m., Pacific Time, Monday through Friday, and are subject to change

without notice. When you call, be prepared to provide the Epson technician with the Product serial

number, the address where it is located, the original date of purchase, and a description of the problem.

You may need to provide proof of purchase if warranty coverage cannot be verified by the serial

number. An Epson technician will work with you to try to resolve the problem. If service is required,

the on-site service program may be used. The technician will provide additional instructions about the

program at the time this service is being set up. At its sole discretion, Epson may instead elect to

perform exchange service. For more details, please see Section C, On-Site Response and Section D,

Product Exchange. When service involves the exchange of the Product or a part, the items replaced

become the property of Epson. Replacement items assume the remaining Warranty Period of the

original Product. Parts or Products exchanged may be new or remanufactured to Epson standards.

C.

On-Site Response:

If Epson determines a warranted hardware defect requires repair, Epson may elect to

use on-site service. If this is the case, and the Product is within Epson’s on-site service territory, an

Epson-trained technician will repair the Product at your facility. Epson will usually dispatch repair parts

and a technician to the Product’s location for the next business day if Epson determines repair is

required before 1:00 p.m., Pacific Time. If that determination is made after 1:00 p.m., Pacific Time,

dispatch will usually be for the second business day. Parts shipped to remote areas may require longer

delivery times. An adult must be available to accept the shipment and be present at all times while the

technician is on-site. Epson’s shipment of parts does not imply that replacement is required.

D. Product Exchange:

Epson may, at its sole discretion, elect to replace a Product that appears to require

repair due to a warranted hardware defect. Under these rare circumstances, Epson will replace the

Product with the same or a comparable product refurbished to the Epson standard of quality. Epson

will ship a replacement product, freight prepaid, as long as your address is in the United States, Canada,

or Puerto Rico. (The replacement product will not include promotional materials, accessories, stands,

documentation, manuals, software, or cables.) You must be able to receive, unpack, and install the

replacement product, and prepare the defective Product for return shipment by following the

procedures described in the

User’s Guide

or documentation provided by Epson.

The repacked defective Product will be picked up by a carrier designated by Epson. If the defective

Product is not returned within seven (7) business days of receipt of the replacement, you will be

invoiced at the full price of the replacement printer. If the Product is returned damaged because you

have not properly packed or shipped it, you will be billed for the damage. It is your responsibility to

unpack, reinstall optional components, and set up the exchange printer at your location. Epson does

not cover damage caused by improper installation.

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Carriage passes can be viewed on the control panel display.