Epson SureColor P5000 Commercial Edition Users Guide

Epson SureColor P5000 Commercial Edition Manual

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  • Epson SureColor P5000 Commercial Edition | Users Guide - Page 1
    Epson® SureColor® P5000 User's Guide
  • Epson SureColor P5000 Commercial Edition | Users Guide - Page 2
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    Epson SureColor P5000 User's Guide ...9 Introduction to Your Printer...10 Printer Features ...10 Optional Equipment and Replacement Parts 10 Notations Used in the Documentation 11 Printer 24 Cutting Roll Paper ...28 Cutting Roll Paper Manually...29 Printing Trim Lines ...29 Removing Roll Paper...
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    and Sharing Print Settings - Windows 80 Saving and Sharing Media Settings - Windows 82 Editing Print Setting Displays - Windows 83 Selecting Default Print Settings - Windows 85 Changing the Language of the Printer Software Screens 86 Changing Automatic Update Options 88 Printing on a Mac ...88
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    108 Accessing the Printer's Menus ...108 Maintenance Menu Settings...108 Paper Menu Settings...110 Printer Setup Menu Settings ...114 Printer Status Menu Checking Ink and Maintenance Tank Status on a Mac 122 Purchase Epson Ink Cartridges and Maintenance Tanks 123 Ink Cartridge and Maintenance Tank
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    the Product Control Panel 149 Aligning the Print Head Manually Using the Product Control Panel 149 Maintenance and Transportation Problems ...164 Product Status Messages ...164 Solving Printer Problems...171 Printer Does Not Turn On ...172 LCD Screen Shuts Off ...172 Solving Printing Problems
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    ...191 Interface Specifications ...192 Safety and Approvals Specifications 192 Notices ...193 Important Safety Instructions...193 General Product Safety Instructions 193 Ink Cartridge Safety Instructions 195 FCC Compliance Statement...196 Trademarks ...196 Copyright Notice...197 A Note Concerning
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  • Epson SureColor P5000 Commercial Edition | Users Guide - Page 9
    Epson SureColor P5000 User's Guide Welcome to the Epson SureColor P5000 User's Guide. For a printable PDF copy of this guide, click here. 9
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    printer and this manual. Printer Features Notations Used in the Documentation Printer Part Locations Printer Features The Epson SureColor P5000 printer High resolution • Prints at resolutions up to 2880 x 1440 dpi • Supports variable-sized droplet technology as small as 3.5 picoliter Easy-to-use
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    2"/3" roll media spindle Replacement printer cutter blade Cleaning sheets SpectroProofer 17" UVS 1-year extended Epson Preferred Plus service plan for SpectroProofer 1-year extended Epson Preferred Plus service plan 2-year extended Epson Preferred Plus service plan Part number T6190 T6191
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    Parent topic: Introduction to Your Printer Product Parts - Front 1 Front cover 2 Ink cartridge cover (left) 3 Paper cassette 4 Output tray 5 Borderless maintenance tank (maintenance box 2) 6 Paper eject support 7 Front manual feeder 8 Ink cartridge cover (right) 9 Control panel 10 Alert light Parent
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    Product Parts - Top/Inside 1 Roll paper spindle holders 2 Roll paper cover 3 Roll paper feeder 4 Edge guide 5 Paper support 13
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    6 Rear manual feeder 7 Printer cover 8 Print head 9 Ink cartridges 10 Ink maintenance tank (maintenance box 1) Parent topic: Printer Part Locations Product Parts - Rear/Spindle 1 Rear access unit 2 Roll paper holder unit connector 3 USB port 4 Airflow vents 14
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    5 Ethernet/LAN port 6 Status lights 7 AC inlet 8 Removable paper stop (black) 9 Removable paper stop (gray) 10 Spindle 11 3-inch core adapters 12 Borderless printing spacer Parent topic: Printer Part Locations Control Panel Parts 15
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    1 power light 2 power button 3 LCD screen 4 paper feed and up arrow button 5 Black ink/maintenance button 6 paper source and left arrow button 7 paper feed and down arrow button 8 Menu and right arrow button 9 paper cut button 10 load paper button 11 OK button 12 pause/cancel
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    the LCD screen 4 : Installed options: SpectroProofer (shown) is the only supported option 5 Photo Black or Matte Black ink selected Press the Black ink/ tank is nearing the end of its service life : Maintenance tank is at the end of its service life 7 Roll paper remaining 8 Roll paper
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    9 Platen gap setting : Narrow : Standard : Wide : Wider : Widest Parent topic: Printer Part Locations 18
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    product. Roll Paper Handling Cut Sheet Handling Creating Custom Paper Configurations Available Epson Papers Borderless Paper Type Compatibility Roll Paper Handling See these sections to load (less than 250 gsm) is not supported for this core size. 1. Remove the black paper stop from the spindle. 19
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    2. Push out the two hooks on the black paper stop and remove the gray adapter from the paper stop. 3. To remove the gray adapter from the other paper stop, slide it off the spindle. Parent topic: Roll Paper Handling Installing the Roll Media Adapter - 3-inch Core For roll paper with a 3-inch core,
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    unit. 1. Remove any tape and protective paper from the end of the roll. Make sure the paper is cut straight across to avoid paper feeding problems. Note: Avoid touching the surface of your paper or resting it on a dusty area. With canvas media that you have previously loaded, it's a good idea
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    2. Remove the black paper stop from the spindle. 3. Insert the spindle into the roll paper core so that the end of the roll paper is facing towards you. 4. Press the roll paper against the fixed paper stop until that there is no gap between the paper stop and the roll paper. 22
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    the Borderless Spacer When you perform borderless printing on roll paper, you may need to install the borderless spacer. Note: Only 2-inch core media is supported when using the borderless spacer. 1. Remove the black paper stop from the spindle. 23
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    Compatibility Loading Roll Paper You can load roll paper with a 2- or 3-inch core and a width of up to 17 inches (43 cm). 1. Make sure the printer is turned on. 2. On the control panel, press the paper source button. 3. Press the down arrow button to select Roll Paper/Cut or Roll Paper
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    on the control panel. 7. Insert the leading edge of the roll paper into the rear manual paper feeder until a message on the LCD screen tells you to press the load paper button. 8. Press the load paper button on the control panel. The printer automatically feeds the paper to the printing position. 25
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    9. Close the roll paper cover. Note: To prevent dust from accumulating inside the printer, always keep the roll paper cover closed unless you are loading or unloading media. 10. On the screen that appears, select one of the following
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    correctly. Note: If you are printing on plain paper or thin media types, or if you are using the optional Spectroproofer, raise the paper eject support. This prevents paper from curling up in the output tray, which can cause paper jams and print head strikes. Parent topic: Roll Paper Handling
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    Related tasks Removing Roll Paper Selecting Roll Paper Settings - Mac Cutting Roll Paper The printer has a built-in cutter that can automatically cut most paper types, or you can cut your prints manually. To switch between cutting methods, press the paper source button on the control panel
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    cutter, press the paper feed button until your print is clear of the printer, then cut the print by hand. Parent topic: Cutting Roll Paper Printing you can print a trim line (page line) between print jobs as a guide for manual cutting. 1. Before you print, press the Menu button. 2. Press the down
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    Removing Roll Paper When you finish printing on roll paper, you should remove it from the printer to avoid indenting or creasing the paper. 1. Open the roll paper cover. 2. Press the load paper button to release the paper. The paper rewinds automatically.
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    maintenance and cleanings increase if dust accumulates on the paper. 7. Close the roll paper cover. Note: To prevent dust from accumulating inside the printer, always keep the roll paper cover closed unless you are loading or unloading media. Parent topic: Roll Paper Handling Cut Sheet Handling You
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    in the Front Manual Feeder Adjusting the Platen Gap Parent topic: Media Handling Loading Cut Sheets in the Paper Cassette You can print on a variety of paper types and sizes up to 17 inches (43 cm) wide and 0.1 inch (0.27 mm) thick from the paper cassette. 1. Make sure the printer is turned
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    5. Slide out the paper cassette, then pull it all the way out. Note: If you are loading paper that is 13 × 19 inches (330 × 483 mm) or larger, pull the lever in the paper cassette to extend it as far as possible and expand the slider all the way to the edge of the paper cassette. 33
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    6. Slide the edge guides outward. 7. Fan through a stack of paper, then gently tap it on a flat surface to even the edges. 8. Load the paper with the printable side facedown way back in the paper cassette and next to the right edge. Make sure the paper fits under the arrow on the left edge guide. 34
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    9. Slide the edge guides against the paper, but not too tightly. 35
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    10. Insert the paper cassette and push it firmly into the printer. Note: If you loaded paper that is 13 × 19 inches (330 × 483 mm) or larger, install the paper cassette cover, aligning the arrows as shown.
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    11. Replace the output tray. 37
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    12. Adjust the output tray to fit your paper size. A4 paper: Slide out the third extension, raise the paper stopper, and push the extension back in. A3 paper: Pull out the third extension and raise the paper stopper. Super A3 or larger paper: Pull out the second and third extensions and raise the
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    Parent topic: Cut Sheet Handling Related references Available Epson Papers Paper Specifications Loading Cut Sheets in the Rear Manual Feeder Use the rear manual feeder to load one cut sheet at a time up to 0.3 inch (0.79 mm) thick. 1. Make sure the printer is turned on. 2. On the control panel,
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    4. Open and extend the paper support. 5. Adjust the edge guide to fit the paper width. 40
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    6. Insert a single cut sheet into the rear manual feeder, printable side up, until it reaches the gray rollers inside the printer. 7. Extend the output tray as necessary to support the sheet as it comes out of the printer. 8. Press the paper feed button on the control panel to feed the paper through
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    button. 4. Press the load paper button to release the pressure roller. 5. Insert paper with the printable side up over the black roller in the front manual feeder as shown. 6. Look through the printer window and make sure the paper is inserted under the gray roller inside the
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    7. Align the edge of the paper with the guide line on the output tray. 8. Press the load paper button to feed the paper through the printer. 9. Extend the output tray to support the paper as it comes out of the printer. Do not raise the paper stopper or paper may be ejected incorrectly. 43
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    paper. Parent topic: Cut Sheet Handling Related references Available Epson Papers Paper Specifications Adjusting the Platen Gap If the print that doesn't solve the problem, try changing it to Wider. 1. Press the Menu button. 2. Press the down arrow button to select Printer Setup and press the right
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    Paper Configurations You can create and store up to 10 custom paper configurations for use in printing on non-Epson paper or paper that is not supported by the Epson printer driver. Note: Custom paper configurations are based on the existing Uni-D and Bi-D print head alignment. For best results
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    • Cotton paper with a rough surface: Fine Art Paper • Special media such as film, cloth, poster board, or tracing paper: Others 8. Press the left arrow button to return to the Custom Paper menu. 9. Select Platen Gap and press the right arrow button. 10. Select a platen gap setting and press the OK
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    you selected is displayed on the LCD screen. Parent topic: Creating Custom Paper Configurations Related references Paper Menu Settings Available Epson Papers You can purchase genuine Epson ink, paper, and accessories from an Epson authorized reseller. To find the nearest reseller, visit proimaging
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    (800-4637766) in the U.S. or 800-807-7766 in Canada. Note: Paper/media availability varies by country. Paper Type Epson Legacy Platine Epson Legacy Fibre Epson Legacy Etching Epson Legacy Baryta Size Letter (8.5 × 11 inches [216 × 279 mm]) 13 × 19 inches (330 × 483 mm) 17 × 22 inches (432 × 559
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    Press Natural Letter (8.5 × 11 inches [216 × 279 mm]) 13 × 19 inches (330 × 483 mm) 17 × 22 inches (432 × 559 mm) Epson Exhibition Watercolor Paper Letter (8.5 × 11 inches Textured [216 × 279 mm]) 13 × 19 inches (330 × 483 mm) 17 × 22 inches (432 × 559 mm) Part number Sheet
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    ) × 100 feet (30.5 m) 16 inches (406 mm) × 100 feet (30.5 m) Epson Metallic Photo Paper Glossy Letter (8.5 × 11 inches [216 × 279 mm]) 13 × 19 inches (330 × 19 inches (330 × 483 mm) 17 × 22 inches (432 × 559 mm) Epson Photo Paper Glossy Letter (8.5 × 11 inches [216 × 279 mm]) 11 × 17 inches
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    Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Size Letter (8.5 × 11 inches [216 × 279 mm]) A3 (11.7 × 16.5 inches [297 × 420 mm]) 13 × 19 inches (330 × 483 mm)
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    Premium Presentation Paper Matte Epson Proofing Paper White Semimatte Epson Standard Proofing Paper Publication Epson Standard Proofing Paper Commercial Epson Standard Proofing Paper (240) Size Letter (8.5 × 11 inches [216 × 279 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) 11 × 17 inches (279 × 432
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    ]) 13 × 19 inches (330 × 483 mm) 13 × 19 inches (330 × 483 mm) 17 × 22 inches (432 × 559 mm) 13 inches (330 mm) × 32.8 feet (10 m) Epson Ultra Premium Presentation Letter (8.5 × 11 inches Paper Matte [216 × 279 mm]) A3 (11.7 × 16.5 inches [297 × 420 mm]) 13 × 19 inches (330 × 483 mm) 13
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    in compatible paper widths: Examples of Borderless Paper Types • Epson Singleweight Matte Paper • Epson Doubleweight Matte Paper • Epson Premium Glossy Photo Paper (250) • Epson Premium Glossy Photo Paper (170) • Epson Premium Semimatte Photo Paper (250) • Epson Premium Luster Photo Paper (260) 54
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    custom page sizes. To print borderless on roll media, make sure the standard or custom size uses a supported width or an error will occur on the printer. Parent topic: Media Handling Related references Printable Area Specifications Roll Paper Options - Windows Related tasks Selecting Roll Paper
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    it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and Customizing the Printer Settings Selecting Default Print Settings - Windows Changing the Language of the Printer Software Screens
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    you want to use. Note: You may also need to select Preferences, Properties, Print Settings, or Printer Properties to view your print settings. You see the Main tab of your printer settings window: 4. Select the Media Type setting that matches the paper you loaded. Note: You can click Custom Settings
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    5. If you are using non-Epson paper or media and you need to fine-tune its the Advanced B&W Photo setting. Note: The Advanced B&W Photo setting is not available for Commerical Edition printers (configured with Violet ink). • To print text and graphics when plain paper is the selected media
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    15. To see a preview of how your document or photo will print, select Print Preview. (The preview appears after you click Print but before printing starts.) 16. To layout multiple print jobs for printing all at once, select Layout Manager. Paper Configuration Options - Windows Advanced B&W Photo
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    Paper Configuration Options - Windows Select any of the available Paper Configuration options to fine-tune the quality of your print. Color Density Adjusts the ink saturation level. 60
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    each pass to allow ink to dry. This lets you print with non-Epson media and avoid smearing the ink. Paper Feed Adjustment Modifies the speed of options. Note: Advanced B&W Photo mode is not available for Commercial Edition printers (configured with the Violet ink). Color Toning Adds tone (hue) to
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    Color Management Options - Windows You can adjust the Mode setting to fine-tune the colors in your printout or turn off color management in your printer software. 62
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    Intensifies colors and lightens the midtones and highlights of an image. EPSON Standard (sRGB) Increases the contrast in images. Note: This is retain the special color effects. ICM Automatically adjusts colors based on the printer's ICC profile and the selected Media Type setting, using the Image
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    lets you specify values for adjusting brightness, contrast, saturation, and individual Cyan, Magenta, and Yellow color tones. You can choose from two Printer Color Adjustment modes and two Gamma settings, and use either a color circle or slide bar to adjust color. Parent topic: Selecting Basic
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    series of continuous images without any margin space between them. Paper Cassette Selects the paper in the cassette. Manual Feed Selects the paper in the front or rear manual feeder. Parent topic: Selecting Basic Print Settings - Windows Roll Paper Options - Windows Select any of the available roll
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    • Normal Cut: Creates a margin at the top and bottom of your image. These margins vary by media type and may be changed from their defaults using custom media settings. • Single Cut: Prints images within the same print job end-to-end with no gap between them. Borderless images may overlap slightly.
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    paper. When Auto Rotate is selected, select the width of the paper as the Roll Width setting. Print Page Line Prints lines between pages as a guide for manual cutting. Parent topic: Selecting Basic Print Settings - Windows Related references Borderless Paper Type Compatibility 67
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    Using Layout Manager - Windows Layout Manager lets you create a poster or display by dragging multiple pieces of print data created in different applications onto one sheet of paper for printing. 68
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    You can also place the same print data multiple times as shown here. 69
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    You can place print data in different sizes and orientations to maximize media usage, as shown here. 70
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    You can place print data on roll paper as shown here. 1. Open the file you want to print in your application. 2. Select the print command in your application. 71
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    3. Select Layout Manager on the Main tab and choose an option for the Size setting that matches the size of the document in your application. Note: You select the size of the paper you are printing on in a later step. 4. Click OK and then click Print, if necessary. The Layout Manager screen opens
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    File menu on the Layout Manager screen, save the file, and close the Layout Manager screen. To open the saved file later for editing or reprinting, rightclick the printer icon in the Windows taskbar, click Layout Manager, and open the file. Parent topic: Selecting Basic Print Settings - Windows 73
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    Selecting Print Layout Options - Windows You can select a variety of sizing and layout options for your document or photo on the Page Layout tab. • To change the orientation of your printed document or photo, select the Portrait or Landscape checkbox. • To rotate or flip the printed image, select
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    • To change the size of your printed document or photo, select the Reduce/Enlarge checkbox and select sizing options. • To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select the Multi-Page checkbox and select the options you want. • To enlarge your
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    to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Printer Settings. 3. Click the Utility tab. 76
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    if you notice banding or gaps in your printouts. • Print Head Alignment to align the print head if printouts appear grainy or out of focus. • Epson Status Monitor 3 to check the printer's status. 77
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    and create and manage custom paper configurations. This option is available only if Epson LFP Remote Panel 2 is installed. • Epson Color Calibration Utility to perform printer calibration. This option is available only if the Epson Color Calibration Utility is installed. 5. Click OK to close the
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    You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows 79
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    can reuse them for future print jobs. You can export these settings as a file so you can share them with other users. You can also edit the settings displayed in the printer software screens. Saving and Sharing Print Settings - Windows Saving and Sharing Media Settings - Windows
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    2. Click Save/Del at the top of the Main or Page Layout tab in your printer software. You see a window like this: 3. Verify that your settings are correct, enter a name for the use, and click Open. Then use the settings to print. Parent topic: Saving, Sharing, and Customizing the Printer Settings 81
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    Related tasks Selecting Basic Print Settings - Windows Printing Your Document or Photo - Windows Saving and Sharing Media Settings - Windows You can save and share settings you have selected for a particular media type so you can use them for future print jobs. 1. Select the Media Settings you want
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    . Then use these settings to print. Parent topic: Saving, Sharing, and Customizing the Printer Settings Related tasks Selecting Basic Print Settings - Windows Printing Your Document or Photo - Windows Editing Print Setting Displays - Windows You can arrange the displayed print settings so you can
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    You see this window: 3. Select the item you want to edit. 4. Order or group items in the List box as follows: • To move and reorder items, drag and drop them in the list. • To add a new
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    5. Click Save. Parent topic: Saving, Sharing, and Customizing the Printer Settings Selecting Default Print Settings - Windows When you change your print settings Desktop and right-click the product icon in the Windows taskbar. 2. Select Printer Settings. You see the printer settings window: 85
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    topic: Printing with Windows Related tasks Selecting Basic Print Settings - Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar
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    You see these options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Printing with Windows 87
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    Changing Automatic Update Options Your printer software for Windows automatically checks for updates to exit. Note: If you choose to disable the automatic update feature, you can check for updates manually. Parent topic: Printing with Windows Printing on a Mac You can print with your product using
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    on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window. 89
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    You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select
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    Orientation setting. 8. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 9. Select Printer Settings from the pop-up menu. Note: In certain programs, you may need to select Advanced before you can select
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    select. To avoid changing black ink more often than necessary, set the printer to the type of black ink you usually use on the control panel. 12. Select one of the following as the Print Mode setting: • Select EPSON PrecisionDot for any type of photographic printing. • Select Advanced B&W Photo to
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    the Advanced Color Settings tab to use advanced color controls. • EPSON Standard (sRGB): Increases the contrast in images. Click the Advanced Color . • Off (No Color Adjustment): Turns off color management in your printer software so you can manage color using only your application software. Note:
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    You can specify values for adjusting gamma, brightness, contrast, saturation, and individual Cyan, Magenta, and Yellow color tones. • Advanced B&W Photo 94
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    You can select any of the available options. Color Toning Adds tone (hue) to your black-and-white output. The default is Neutral, which provides a neutral tonal scale print. You can also choose other popular presets such as Cool, Warm, and Sepia. Note that the presets affect the target in the tone
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    Highlight Tonality Controls tonality only in the highlight areas of your image. Max Optical Density Adjusts the overall density or focus of the print. Create a soft focus print by lowering the density setting. Highlight Point Shift Helps reduce gloss differential on glossy media by adding density to
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    : Printing on a Mac Selecting Roll Paper Settings - Mac To print on roll paper, you select the roll paper size and roll paper options from the Printer Settings menu. 1. Select Roll Paper Settings. 97
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    Roll Paper option you selected for your Paper Size. 2. Select one of the following Auto Cut Settings: • Off: Select this option to cut your prints manually. • Normal Cut: Creates a margin and the top and bottom of your image. These margins vary by media type and may be changed from their defaults
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    • Single Cut: Prints images within the same print job end-to-end with no gap between them. Borderless images may overlap slightly. • Double Cut: Increases the space between each image and trims each print individually, providing the cleanest edge with no image overlap for borderless printing. 3.
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    Print. Parent topic: Printing on a Mac Related references Borderless Paper Type Compatibility Selecting Advanced Media Control Settings - Mac If you are using non-Epson media and need to fine-tune its print quality, select Advanced Media Control from the pop-up menu. Select the available options as
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    for up to 5 seconds after each pass to allow ink to dry. This lets you print with non-Epson media and avoid smearing the ink. Paper Feed Adjustment Modifies the speed of the paper feeding to compensate for -tune the colors in your printout, or turn off color management in your printer software. 101
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    paper to help match image colors. You can customize the conversion method and filter settings on the ColorSync pop-up menu in the print window. EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. Parent topic: Managing Color - Mac 102
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    all the print jobs you send to your product. 1. In the Apple menu or the Dock, select System Preferences. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Options. 103
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    or need to be replaced. Changing Black Ink Notification Alerts you if the selected black ink type does not match what is selected in the printer software. Warning Notifications Lets you choose whether or not to receive warning notifications from the
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    experience issues when using a shared printing pool. Default media type Select the Media Type that you want to use as the default in the printer driver. Parent topic: Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Once you have selected your print settings, you are ready
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    Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing on a Mac Related tasks Selecting Basic Print Settings - Mac 106
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    Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary for your Mac OS version: • To
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    Using the Control Panel Menus Follow the instructions in these sections to access the printer menu system and select settings. Accessing the Printer's Menus Maintenance Menu Settings Paper Menu Settings Printer Setup Menu Settings Printer Status Menu Settings Network Setup Menu Settings Preferences
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    Alignment Paper Thickness Paper Type Paper Thickness Alignment Auto Manual Normal Heavy Uni-D Bi-D 5-color Bi-D All cleaning first. If nozzles are still clogged, select Heavy cleaning. Lists supported media types. Lets you set the thickness of the loaded paper. Lets problem, select Uni-D. 109
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    the Print Head Using the Product Control Panel Aligning the Print Head Automatically Using the Product Control Panel Aligning the Print Head Manually Using the Product Control Panel Printless Nozzle Check Switching the Black Ink Type Paper Menu Settings The Paper menu lets you modify settings
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    Length Roll Length Alert Sheet Number Sheet Number Alert Description Select the loaded Epson media. Lists the custom paper configurations that you have created. Select to control paper type using only your printer software settings. Lets you create a custom configuration for the loaded media. See
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    on roll paper. Any trim line options selected in the printer driver will override this setting. Sets the top and bottom margins for printing. menu, the loaded roll paper is fed automatically. Set to Off if using Epson UltraSmooth Fine Art Paper . Lets you automatically trim the leading edge and remove
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    Options Platen Gap Thickness Pattern Paper Feed Adjust A Description Adjusts the gap between the media and the print head. Standard: select for most media. Wide or Wider: select if printouts are smeared. When creating a custom paper configuration, lets you print patterns to determine the thickness
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    topic: Using the Control Panel Menus Related references Available Epson Papers Related tasks Loading Roll Paper Creating Custom Paper Configurations Related topics Cutting Roll Paper Cut Sheet Handling Printer Setup Menu Settings The Printer Setup menu lets you configure and monitor various aspects
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    : select if head alignment does not completely align the print head. Wide, Wider, or Widest: select if printouts are smeared. Caution: To avoid damaging the printer, do not select the Narrow setting when loading thick media. Automatically detects the width of the loaded media. Choose Off only if the
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    print an automatic nozzle check pattern. Allows you to change the black ink type from the printer driver. Manual: an error appears on the LCD screen when the black ink type selected in the driver and in the printer control panel do not match. Auto: the black ink type is changed automatically. 116
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    to change the black ink type; however, print quality is reduced when you change the ink type. Lets you use the Epson Color Calibration Utility. Returns all printer settings to their default values. Parent topic: Using the Control Panel Menus Related tasks Switching the Black Ink Type Checking the
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    - - - Description Displays or hides information for the rest of the menu items. Determines whether IP addresses are obtained automatically through DHCP or manually. Select Panel to enter an IP address, subnet mask, and default gateway address. Sets the IP address, subnet mask, and default gateway
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    is low (set level for alert using Sheet Number Alert setting in Paper menu). Selects the interval before the printer enters sleep mode. The default is 15 minutes. Chooses if the printer turns off automatically when it is idle. The default idle time is 8 hours. Parent topic: Using the Control Panel
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    the nozzle check pattern. Use this setting only if you still have clogged nozzles after running multiple head cleanings from the Maintenance menu. Sets the printer's built-in clock. The time and date are used in logs and status sheets. Returns all menu settings to their default values. Parent topic
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    appears on one of the maintenance tanks on the LCD screen, the tank is at the end of its service life and you need to replace it. Note: Please dispose of your used Epson branded ink cartridges and maintenance tanks responsibly and in accordance with local requirements. If you would like to
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    product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. Parent topic: . Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open
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    . Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. Parent topic: Replacing Ink Cartridges and Maintenance Tanks Related concepts Replacing Maintenance
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    Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly. The cartridges included with the printer are designed for printer and T9139 Designer Edition only) Violet (V) (Commerical Edition only) T913D
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    Parent topic: Purchase Epson Ink Cartridges and Maintenance Tanks Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new
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    4. Pull out the ink cartridge. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth,
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    for later use, protect the ink supply area from dirt and dust and store it in the same environment as the printer. The valve in the ink supply port is designed to contain any excess ink, but do not touch the ink supply port or surrounding area. Always store ink cartridges with
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    the cartridge is estimated to be less than required for a cleaning, the printer will tell you that there is not enough ink to complete the process. You Replacing Ink Cartridges and Maintenance Tanks Related concepts Purchase Epson Ink Cartridges and Maintenance Tanks Replacing Maintenance Tanks The
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    1. Press the right ink cartridge cover to open it. 2. Use the handle on the bottom of the maintenance tank to carefully pull it out of the product without tilting the tank. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately
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    4. Insert the new maintenance tank in the slot. 5. Place the used maintenance tank in the bag supplied with the new tank and seal the bag. 6. Close the ink cartridge cover. Note: Dispose of used maintenance tanks carefully. 130
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    Maintenance Tanks Related concepts Purchase Epson Ink Cartridges and Maintenance Tanks Related references Optional Equipment and Replacement Parts Replacing the Borderless Maintenance Tank Replace the borderless maintenance tank (maintenance box 2) inside the printer. 1. Lift the edge of the
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    3. Use the handle on the bottom of the maintenance tank to carefully pull it out of the product without tilting the tank. 4. Remove the new maintenance tank from the package. Caution: Do not touch the chip on the side of the maintenance tank or you may damage the product. 132
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    5. Insert the new maintenance tank and push it firmly in the slot. 6. Place the used maintenance tank in the bag supplied with the new tank and seal the bag. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If
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    lock lever to the locked position. 8. Replace the output tray. Note: Dispose of used maintenance tanks carefully. Parent topic: Replacing Maintenance Tanks Related concepts Purchase Epson Ink Cartridges and Maintenance Tanks Related references Optional Equipment and Replacement Parts 134
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    the down arrow button to select Change Black Ink and press the right arrow button. 3. Press the OK button to switch black inks. The printer charges the black ink for a few minutes: • Photo Black to Matte Black: about 2 minutes. • Matte Black to Photo Black: about 4 minutes. Parent topic: Switch
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    Watercolor Paper Radiant White • Epson UltraSmooth Fine Art Paper 325 gsm • Epson Exhibition Canvas Matte • Epson Exhibition Canvas Natural Matte • Epson Photo Quality Self-adhesive Sheets • Epson Hot Press Bright • Epson Hot Press Natural • Epson Cold Press Bright • Epson Cold Press Natural Photo
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    • Epson Metallic Photo Paper Luster Parent topic: Switch Black Ink Type Related references Available Epson Papers 137
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    print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Print Head Alignment Print Head Maintenance If your printouts become too light, or you
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    can check the print head nozzles using the control panel on your product. 1. Make sure roll or cut sheet paper is loaded in the printer. 2. Make sure the correct paper type is selected. 3. Press the Black ink/maintenance button. 4. Press the right arrow button to select Nozzle Check. 5. Press
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    is faint, select Head Cleaning and press the OK button. 9. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat on your Windows or Mac computer. 1. Load roll or cut sheet paper in the printer. 2. Make sure the correct paper type is selected. 3. Do one of the
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    You see a window like this: 5. Click Print. The nozzle pattern prints. 6. Check the printed pattern to see if there are gaps in the lines. Note: Use at least a 10× eye loupe to examine the pattern for any missing or deflected dots or segments. 141
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    Panel You can clean the print head using the control panel on your product. 1. Make sure roll or cut sheet paper is loaded in the printer. 2. Make sure the correct paper type is selected. 3. Press the Black ink/maintenance button. 142
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    4. Press the down arrow button to select Head Cleaning and press the right arrow button. 5. Press the up or down arrow button to select one of the following: • To check for clogs followed by an automatic cleaning, select Check and Clean Nozzle and press the right arrow button. Press the down arrow
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    is clean Print head needs cleaning 11. Follow the instructions on the screen to clean the print head, check utility on your Windows computer or Mac. 1. Make sure roll or cut sheet paper is loaded in the printer. 2. Make sure the correct paper type is selected. 3. Do one of the following: • Windows:
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    You see a window like this: 5. Click Start to begin the cleaning cycle. When the cleaning cycle is finished, the appears. power light stops flashing and a confirmation screen Caution: Never turn off the product during a cleaning cycle or you may damage it. 6. Click Nozzle Check. 7. Click OK. The
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    Cleaning using the control panel on your product. This process consumes a lot of ink. 1. Make sure roll or cut sheet paper is loaded in the printer. 2. Make sure the correct paper type is selected. 3. Press the Menu button. 4. Press the down arrow button to select Administrator Menu and press the
  • Epson SureColor P5000 Commercial Edition | Users Guide - Page 147
    clogged, turn off the printer and leave it off overnight. If nozzles are still clogged after some time, contact Epson for support. Parent topic: Print Automatically Using the Product Control Panel Aligning the Print Head Manually Using the Product Control Panel Parent topic: Adjusting Print Quality
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    taskbar. • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 4. Select Print Head Alignment. You see a window like this: 148
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    Click Next, then click OK to begin automatic print head alignment. If your product is not properly aligned, perform a manual head alignment on the printer's control panel. Parent topic: Print Head Alignment Aligning the Print Head Automatically Using the Product Control Panel You can automatically
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    select Head Alignment and press the right arrow button. 5. Press the down arrow button to select Alignment and press the right arrow button. 6. Select Manual and press the right arrow button. 7. Press the up or down arrow button to select one of the following options: • Uni-D aligns each color
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    9. After each alignment sheet is printed, view the LCD screen for instructions on selecting the best pattern in each pattern set. 10. Check the printed patterns and choose the number representing the pattern in which the white
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    Maintenance and Transportation See the instructions in these sections to maintain your printer for optimum results, or to move or transport your printer. Cleaning Your Product Replacing the Cutter Moving or Transporting Your Product Cleaning Your Product To keep your product working at its best, you
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    is still dirty, dampen the cloth with a small amount of water and a mild detergent and repeat the previous step. Then wipe the inside of the printer with a soft, dry cloth. 153
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    platen, use a toothpick or similar tool to push them through. 9. Close the printer cover. 10. Use a soft, clean cloth to remove any dust or dirt from back in. 12. Turn on the product. 13. Load roll paper in the printer. 14. Press the paper feed button several times to feed blank paper through the
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    (Canada), select your product series and product, and click the Where to Buy button. Or call 800-GO-EPSON (800-4637766) in the U.S. or 800-807-7766 in Canada. 1. Turn on the printer. 2. Press the paper source button on the control panel to select Paper Type. 3. Press the up or down arrow
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    the adhesive facing toward you, insert the cleaning sheet on the left side of the printer until it reaches the end of the roll paper feed slot, then pull it the cutter. See the instructions that came with the SpectroProofer for details on removing it from your printer. 1. Remove any paper from the
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    2. Open the left and right ink cartridge covers. 3. Open the printer cover. 157
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    4. Use a Phillips-head screwdriver to remove the four screws securing the front cover, then remove the front cover. 158
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    5. Press in on the tab on the cutter cover, release it, and pull down on the cutter cover to open it. 6. Loosen the screw holding the cutter in place and carefully remove the cutter. Warning: Keep the cutter out of the reach of children. The blade is sharp and can cause injury. 159
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    the cutter cover as shown and press it in until it clicks into place. Note: If you removed the optional SpectroProofer, reinstall it. See the instructions that came with the SpectroProofer for details on installing it. 160
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    9. Replace the front cover. Insert and tighten the four screws. 10. Close the printer cover. 11. Close the left and right ink cartridge covers. Parent topic: Maintenance and Transportation Related references Optional Equipment and Replacement Parts 161
  • Epson SureColor P5000 Commercial Edition | Users Guide - Page 162
    Moving or Transporting Your Product If you need to move or transport your product, prepare it as described here. Caution: During transportation and storage, follow these guidelines: • Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak. • Leave the ink
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    5. Have two people lift the printer by placing their hands in the indentations on the left and right sides as shown. Warning: This product is heavy and requires two people to
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    Printer Problems Solving Printing Problems Solving Paper Problems Solving Print Quality Problems Where to Get Help Product Status Messages You can often diagnose problems You cannot change the ink configuration (Standard or Commercial edition) after the ink cartridges have been installed. Make sure
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    cartridge! Quality of non-genuine ink may vary. Select Decline to replace the ink cartridge with a genuine Epson ink cartridge that can be used with this printer. Selecting Accept may void Epson's warranty. Ink Cartridge Error Replace the ink cartridge with an ink cartridge that can be used with
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    supported width, set the Paper Size Check setting to Off. Paper Sensor Error The loaded paper is not detected correctly by the printer. Loaded paper or print out has a problem paper, Epson Enhanced Matte Posterboard, or paper that is more than 0.04 inch (1 mm) thick. • Make sure the printer is
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    the paper cassette. Print using the front or rear manual feeder, depending on the paper thickness. Paper Setting . Borderless Error Check the following: Load a supported paper • Press the pause/cancel button and select Continue cleaning? Cleaning Error The printer nozzles are still clogged even
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    black ink that is set on the printer and in the printer driver does Black ink does not match switch to the black ink type specified in the printer driver to continue printing. This takes approximately 3 Error The printer driver sent an invalid or incorrect command to the printer. Check driver
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    Replace the ink maintenance tank in the ink cartridge compartment At the end of service life. (maintenance box 1) with a new one. Replace maint box 1. replace maint box 2. Replace the borderless maintenance tank inside the printer (maintenance box 2) with a new one to perform borderless printing
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    the manual and connect the ILS to SpectroProofer. Turn the printer power off, and then on again. Turn off the printer and remove Epson for support. Maintenance Request A part used in the printer is nearing the end of its service life. Contact Epson Replace Part Soon/Replace Part Now for support
  • Epson SureColor P5000 Commercial Edition | Users Guide - Page 171
    the outlet and the printer, and reconnect them. Turn the printer on and off several times. If the same call for service is displayed on the LCD screen, contact Epson for support and provide them with the displayed service code. Parent topic: Solving Problems Related concepts Print Head Nozzle
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    Make sure the power outlet works by connecting the power cable for another electronic device. Parent topic: Solving Printer Problems LCD Screen Shuts Off If the LCD screen shuts off intermittently, the printer may be in Sleep Mode. Try these solutions: • Press any of the buttons on the control panel
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    set the IP address manually. • Check your wired LAN router or access point to see if the LED for the port to which your printer is connected is on or color display is white. Parent topic: Solving Printing Problems Related references Network Setup Menu Settings Interface Specifications Print Head
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    Problems Roll Paper Jam Problems Cut Sheet Paper Jam Problems in the Paper Cassette Cut Sheet Paper Jam Problems in the Front or Rear Manual Feeder Parent topic: Solving Problems Paper Feeding Problems If you have problems thick. • Follow any special loading instructions that came with the paper. •
  • Epson SureColor P5000 Commercial Edition | Users Guide - Page 175
    Related references Paper Menu Settings Paper Specifications Related topics Roll Paper Handling Cut Sheet Handling Roll Paper Jam Problems If roll paper has jammed in the printer, follow the steps here to clear the jam. 1. Open the roll paper cover. 2. Cut the paper above the paper feed slot. 3. Lift
  • Epson SureColor P5000 Commercial Edition | Users Guide - Page 176
    . 7. Turn the printer off and back on again. 8. Cut the edge of the roll paper straight horizontally, then reload the roll paper. Note: Make sure to cut off any jagged or folded sections of paper. Parent topic: Solving Paper Problems Related tasks Loading Roll Paper Cutting Roll Paper Manually 176
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    Cut Sheet Paper Jam Problems in the Paper Cassette If cut sheet paper has jammed in the paper cassette, follow the steps here to clear the jam. 1. Remove the output tray and paper cassette. 2. Remove any jammed paper from the front of the printer. 177
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    5. Replace the paper cassette and the output tray. 6. Turn the printer off and back on again. Parent topic: Solving Paper Problems Related tasks Loading Cut Sheets in the Paper Cassette Cut Sheet Paper Jam Problems in the Front or Rear Manual Feeder If cut sheet paper has jammed in the front or rear
  • Epson SureColor P5000 Commercial Edition | Users Guide - Page 179
    does not solve the problem, run a Heavy cleaning cycle. • If nozzles are still clogged after head cleaning at the strongest level, leave the product turned off overnight and check the nozzles again. If you still cannot clear the nozzles, contact Epson support. • If the printer has not been used
  • Epson SureColor P5000 Commercial Edition | Users Guide - Page 180
    Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related . • Enable color management in the software application or in the printer driver. • If you are using non-Epson media, make sure you create a custom paper configuration for the media. 180
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    setting that you selected in the printer driver. Using a faster printing method may decrease the overall print quality. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Purchase Epson Ink Cartridges and Maintenance Tanks
  • Epson SureColor P5000 Commercial Edition | Users Guide - Page 182
    paper feed button to feed it through the printer. • If you are using non-Epson media, make sure you create a custom Print Quality Problems Related references Paper Menu Settings Printer Setup Menu . • Check that the paper you are using supports borderless printing. • Change the Adjust Cut Position
  • Epson SureColor P5000 Commercial Edition | Users Guide - Page 183
    have your printer serial number and proof of purchase. Visit epson.com/support (U.S.) or epson.ca/support (Canada) and select your product for solutions to common problems. You can download drivers, firmware, and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions
  • Epson SureColor P5000 Commercial Edition | Users Guide - Page 184
    reseller. To find the nearest reseller, visit proimaging.epson.com (U.S.) or proimaging.epson.ca (Canada), select your product series and product, and click the Where to Buy button. Or call 800-GO-EPSON (800-4637766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems 184
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    . Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Windows System Requirements Mac System Requirements Paper Specifications Printable Area Specifications Ink Cartridge Specifications Dimension Specifications Electrical
  • Epson SureColor P5000 Commercial Edition | Users Guide - Page 186
    Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloads. Parent topic: Technical Specifications Paper Specifications
  • Epson SureColor P5000 Commercial Edition | Users Guide - Page 187
    Cut sheet paper Size Thickness Roll paper Core size Outer diameter Width Length A4 (8.3 × 11.7 inches [210 × 297 mm]) A3 (11.7 × 16.5 inches [297 × 420 mm]) 13 × 19 inches (330 × 483 mm) A2 (16.5 × 23.4 inches [420 × 594 mm]) Letter (8.5 × 11 inches [216 × 279 mm]) Legal (8.5 × 14 inches [216 × 356
  • Epson SureColor P5000 Commercial Edition | Users Guide - Page 188
    Thickness 0.003 to 0.02 inch (0.08 to 0.5 mm) Note: Maximum thickness is reduced to 0.02 inch (0.45 mm) when using the optional SpectroProofer. Parent topic: Technical Specifications Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area.
  • Epson SureColor P5000 Commercial Edition | Users Guide - Page 189
    Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly. The cartridges included with the printer are designed for printer setup and not for resale. After
  • Epson SureColor P5000 Commercial Edition | Users Guide - Page 190
    , Light Light Black, Light Black, Photo Black, Matte Black. Commercial Edition: Cyan, Light Cyan, Vivid Magenta, Vivid Light Magenta, Yellow, Orange ink configuration is permanent (Light Light Black or Violet) once the printer completes its initial ink charge and can not be changed. Unopened package
  • Epson SureColor P5000 Commercial Edition | Users Guide - Page 191
    Weight 114.6 lb (52 kg) (without ink cartridges or optional equipment) Parent topic: Technical Specifications Electrical Specifications Power supply rating Rated frequency range Input frequency range Rated current Power consumption 100 to 240 V 50/60 Hz 49.5/60.5 Hz 0.7 to 0.4 A Printing: 52 W
  • Epson SureColor P5000 Commercial Edition | Users Guide - Page 192
    Interface Specifications USB Interface Network Interface Hi-Speed USB-Compatible with the Universal Serial Bus Specifications Revision 2.0 10BASE-T/100BASE-TX /1000BASE-T (use a Category5/5e or higher shielded twisted pair cable) Parent topic: Technical Specifications Safety and Approvals
  • Epson SureColor P5000 Commercial Edition | Users Guide - Page 193
    your Epson product, read and follow these safety instructions. General Product Safety Instructions Ink Cartridge Safety Instructions Parent topic: Notices General Product Safety Instructions • Be sure to follow all warnings and instructions marked on the product. • Do not attempt to service this
  • Epson SureColor P5000 Commercial Edition | Users Guide - Page 194
    do not attempt to service the product yourself. • Unplug the product and refer servicing to qualified service personnel under the following in performance. Adjust only those controls that are covered by the operating instructions. • When storing or transporting the product, do not tilt it,
  • Epson SureColor P5000 Commercial Edition | Users Guide - Page 195
    lithium batteries in this product contain Perchlorate Material - special handling may apply. Click here for details. Parent topic: Important Safety Instructions Ink Cartridge Safety Instructions • Keep ink cartridges out of the reach of children and do not drink the ink. • Be careful when you handle
  • Epson SureColor P5000 Commercial Edition | Users Guide - Page 196
    Users CAN ICES-3(B)/NMB-3(B) Parent topic: Notices Trademarks EPSON®, SureColor®, PrecisionCore®, and SpectroProofer® are registered trademarks and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation. Epson StoreSM is a service mark of Epson America, Inc. Mac and OS X are
  • Epson SureColor P5000 Commercial Edition | Users Guide - Page 197
    and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation. Seiko Epson Corporation
  • Epson SureColor P5000 Commercial Edition | Users Guide - Page 198
    certain circumstances, those circumstances may not be as broad as some people assume. Contact your legal advisor for any questions regarding copyright law. Parent topic: Copyright Notice Copyright Attribution © 2017 Epson America, Inc. 5/17 CPD-52925R1 Parent topic: Copyright Notice 198
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Epson
®
SureColor
®
P5000 User's Guide