Epson SureColor S50670 High Production Edition Users Guide

Epson SureColor S50670 High Production Edition Manual

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  • Epson SureColor S50670 High Production Edition | Users Guide - Page 1
    . EPSON SureColor® S30670 S50670 S70670 User's Guide
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    product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as
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    Contents Chapter 1 Introduction Important Safety Instructions 7 When choosing a place for this product 7 When setting up this product 7 When using this product 8 When handling the ink cartridges 8 Warnings, Cautions, Important and Notes 9
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    Setting Banks 92 Saving Settings 93 Changing Heater and Fan Settings 99 Correcting Print Misalignment (Head Alignment 101 Feed Adjustment (Manual Feed Adjustment 103 Using a Test Pattern 104 Performing Feed Adjustment During Printing 106 Printable area - S70670/S50670 107 Positioning Media
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    The Network Setup Menu 161 The Preference Menu 162 The Reset All Settings Menu 163 Chapter 5 Problem Solver When a Message is Displayed 164 When a Maintenance Call/Service Call Occurs 166 Troubleshooting 167 You cannot print (because the printer does not work 167 The printer sounds like it
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    Appendix A Where To Get Help Contacting Epson Support 184 Chapter B Software License Terms Open Source Software Licenses 185 Bonjour 185 Other Software Licenses 192 Info-ZIP copyright and license 192 Contents 6
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    before using the printer. Also be sure to follow all warnings and instructions marked on the printer. When choosing a place for this product ❏ Place this product on a flat, stable surface that is larger than this product. This product
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    objects through the slots. Take care not to spill liquid on this product. ❏ Do not attempt to service this product yourself. ❏ Unplug this product and refer servicing to qualified service personnel under the following conditions: The power cord or plug is damaged; liquid has entered the product; the
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    product. Note: Notes contain useful or additional information on the operation of this product. Illustrations Unless otherwise noted, the illustrations show the S30670, but the instructions in this manual apply to all three models. Introduction 9
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    . See the Additional Print Drying System Setup Guide. 3 After heater The heater can be used to rapidly dry ink after printing. See "Heating & Drying" on page 97. 4 Roll support Rest media temporarily on these supports when removing the take-up roll. There are two supports: one on the left and one on
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    -up on these holders. There are two supports: one on the left and one on the right. 8 Auto switch Use this switch to select the auto take-up direction. Choose Off to disable auto take-up. 9 Manual switch Use this switch to select the manual take-up direction.AutoThe selected option takes effect
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    21 USB port Connects the USB cable. 22 Maintenance cover (right) Open this cover when performing regular maintenance. Normally closed when using the printer. See "Regular Maintenance" on page 121. 23 Media loading lever After loading media, lower the media loading lever to keep the media in place.
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    the roll core. There are two locking screws: one on the left and one on the right. 6 Roll support Rest media temporarily on these supports when removing the take-up roll. There are two supports: one on the left and one on the right. 7 Auto switch Use this switch to select the auto
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    Use this switch to select the manual take-up direction. The selected option takes effect when the Auto switch is in the Off position. 9 Casters There are two casters on each leg.
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    On/flashing : An error has occurred; the type of error is indicated by how the lamp lights or flashes. Check the message on the control panel's screen. Off : No error. 24 Control panel See "Control panel" on page 20. 25 Front cover Open when loading media, cleaning the inside of the printer, or
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    4 Pressure rollers (high) There are ten rollers in total; the high pressure rollers are the two on the outside edges. They press down on the edges of the media during ink layering. See "Cleaning the Platen Heater, Pressure Rollers, and Media Holding Plates" on page 112. See "High Print Quality" on
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    Inside - S30670 Dirt on any of the following parts may reduce print quality. Regularly clean or exchange these parts as described in the chapters listed in the reference sections below. 1 Print head The print head prints by moving left and right while emitting ink. We recommend that you clean the
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    7 Caps Except during printing, these caps cover the print head nozzles to prevent them from drying out. We recommend that the caps be cleaned once a week. See "Regular Part Cleaning" on page 124. 8 Wiper The wiper removes ink from the print head nozzles. We recommend that this unit be cleaned once a
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    the media before printing so that the print area is not subject to sudden changes in temperature. 6 Roll support Rest media on these supports before placing it on the roll holders. There are two supports: one on the left and one on the right. 7 Handle After placing media on the right roll holder
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    Control panel 1 P button (power button) Turns the power on and off. 2 P light (power light) The printer's operational status is indicated by a lit or flashing light. On : The power is on. Flashing : The printer is receiving data or performing head cleaning or other operations during shut-down
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    4 Display Displays the printer's status, menus, error messages, and so on. See "Understanding the Display" on page 22. 5 Menu button Press this button to display menus. See "Using the Control Panel Menu" on page 147. 6 y button (back button) Press this button to exit to the previous menu when
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    Z. See "Cutting Media" on page 80. When printing is in progress, you can use this button to adjust media feed. See "Feed Adjustment (Manual Feed Adjustment)" on page 103. Understanding the Display The following illustration shows the display for the S50670. 1 Messages Displays the printer's status
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    3 Media info From left to right, this display shows the selected media, platen gap, media width, and media remaining. If a media setting bank number created with this printer is selected as the print media, the number (from 1 to 30) will be displayed. When RIP Settings is selected, 0 will be
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    Note: You can also check the level of ink remaining using the Ink Level option in the menus. See "The Ink Level Menu" on page 160. 2 Ink color codes BK : Black Y : Yellow M : Magenta C : Cyan MS Metallic Silver LK Light Black OR Orange LC Light Cyan LM Light Magenta WH White 5 Waste ink bottle
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    6 Head strike detection status This is displayed by the S50670 only. : The printer checks whether the media lifts during printing. : The printer does not check whether the media lifts during printing. See the "The Maintenance Menu" on page 159. 7 Additional print drying system status (system
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    inches) in width. The main features of this printer are described below. Realizing High Productivity Triple Heaters The three heaters listed below support improved productivity and print quality. The pre-heater: Warms media before printing to protect the print area from sudden changes in temperature
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    take-up reel unit may not function as expected, causing a decline in print quality. ❏ Some media types, such as banner and canvas, are not supported. Before buying media in large quantities, try printing on a smaller sample and check the results. Superior Ease of Use Easy Media Installation and Take
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    In addition to roll supports that give you a place to rest media during installation, the printer offers lift levers that allow heavy media to be effortlessly raised to the level
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    Notes on Usage and Storage Installation space Make sure that you secure the following space, clear of any other objects, so that paper ejection and consumable replacement are not obstructed. For the external dimensions of the printer, see "Specifications Table" on page 180. 100 mm (3.9 in.) 500
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    ❏ Do not bend or tug the waste ink tube. Ink could spill inside or around the printer. ❏ The following components require regular maintenance at recommended intervals or according to the frequency with which the printer is used. Failure to perform regular maintenance could result in loss of print
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    Notes when not using the printer If you are not using it, note the following points when storing the printer. If it is not stored correctly, you may not be able to print properly the next time it is used. Additional precautions are required for white and metallic silver inks. See "Specialty Inks" on
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    Whether head washing is required depends on the length of time the printer will be left unused. ❏ S70670 (8 color mode): 2 weeks or more ❏ S50670 (4 color mode): 3 weeks or more ❏ S30670: 1 month or more See the "The Maintenance Menu" on page 159 for more information. Notes on handling ink
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    ❏ Use a cleaning stick from the supplied maintenance kit to wipe ink from the ink supply port of cartridges that have been removed from the printer before all the ink is used. Dried ink on the supply port may cause ink leaks when the cartridge is reinserted and used. While cartridges are in storage,
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    immediately separated and dried but will become permanent if the surfaces are not separated. ❏ Avoid direct sunlight. ❏ To prevent discoloration, display and store prints as instructed in the documentation supplied with the media. Introduction 34
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    in print quality and printer malfunction. This section describes precautions for handling white and metallic silver inks. The S30670 does not support specialty inks. Cautions ❏ When specialty inks are installed, maintenance will be performed automatically to prevent ink accumulating in the printer
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    ❏ If print results are uneven, circulate or refresh the ink. See "Maintenance Procedures for Specialty Inks" on page 117. Using the Supplied Software Contents of the Software CD The following applications are available on the supplied software CD. Install as required. For information about these
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    2. Click the desired item in the EPSON LFP Remote Panel 2 main window. See EPSON LFP Remote Panel 2 help for more information. Exiting EPSON LFP Remote Panel 2 Click Finish in the EPSON LFP Remote Panel 2 main window. Uninstalling Software Important: ❏ Log in to an "Computer administrator" account (
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    4. Select the target printer icon, and then click OK. 5. Follow the on-screen instructions to continue. When the delete confirmation message appears, click Yes. If you are reinstalling the EPSON communications driver, restart the computer. Introduction 38
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    resulting in the media coming into contact with the print head. Note: For information on the media that can be used in the printer, see "Supported Media" on page 177. Loading Media - S70670/S50670 The procedure for loading media varies depending on whether you are using the installed media feeding
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    the roll holder fixing screws and adjust the roll holders so that the gap between the two is wider than the media. Center the roll supports between the roll holders. Important: If the right holder handle shaft is not visible, rotate the holder forward until it stops. The media can not
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    Printable side out Printable side in Note: Be sure the option selected for Roll Type in the Customize Settings menu matches how the media is rolled. Roll Type defaults to Printable Side Out. Be sure to select Printable Side In after loading media rolled printable side in. For more information see "
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    Note: If the label with black squares is not in place, affix the label as described in the Setup Guide. 5. Raise the lift lever on the left side of the printer to lift the media into position, then firmly insert the roll holder. If the
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    If the roll of media has the outer diameter which is less than 140mm (5.5 inches), lift it up by your hands, and set it to the roll holder as described in Step 5. 8. Tighten the roll holder screw to fix the roll holder in place. Basic Operations 43
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    9. Rotate the handle until part A in the illustration below is fully inserted. Important: Once part A is hidden, do not turn the handle any further. Failure to observe this precaution could damage the roll holder. 10. Raise the media loading lever. Basic Operations 44
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    11. Pull out the media and insert it into the printer. Note: Media that is heavy and difficult to unroll can be fed by pressing the drive switch on the left roll holder. Printable Side Out Printable Side In 12. Insert the media past the pressure rollers and lower the media loading lever to hold it
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    14. Hold the center of the media and raise the media loading lever. 15. Pull the media straight forward until the edge is past the label on the left side of the after heater. Keep the right edge of the media parallel with the scale markings on the two labels on the right side of the after heater.
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    Position the low pressure rollers 5 mm (0.20 inch) and the high pressure rollers 10 mm (0.39 inch) from the edges of the media, keeping them in the bounds shown by the black labels (see "Printable area - S70670/S50670" on page 107, "Printable Area S30670" on page 110, and "High Print Quality" on
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    Note: If you would prefer to print from the very start of the roll, press the u button in the control panel to rewind the media slightly. Be sure, however, to stop rewinding before the leading edge of the media is over the cutter groove (on the pressure roller side). 19. Attach the media holding
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    Important: ❏ Do not use the media holding plates with media that is more than 0.4 mm (0.02 inch) thick. The media holding plates could touch and damage the print head. ❏ Move the media holding plates to the left and right edges of the platen when they are not in use. ❏ Do not use the media holding
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    Important: When white and metallic silver inks are installed, maintenance will be performed automatically to prevent ink accumulating in the printer and causing clogs. Because turning the printer off prevents maintenance being performed, leading to printer malfunction, we recommend that the printer
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    of Different Widths" on page 107. Note: If the label with black squares is not in place, affix the label as described in the Setup Guide. Basic Operations 51
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    5. Align the media and the roll holders. Raise or lower the lifter until the media roll core is level with the roll holders. 6. Fully insert the left roll holder. Next, tighten the roll holder screw to fix the roll holder in place. 7. Fully insert the right roll holder. Next, tighten the roll holder
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    8. Remove the lifter. 9. Rotate the handle until part A in the illustration below is fully inserted. Important: Once part A is hidden, do not turn the handle any further. Failure to observe this precaution could damage the roll holder. If part A is not hidden even after turning the handle until it
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    11. Pull out the media and insert it into the printer. Note: Media that is heavy and difficult to unroll can be fed by pressing the drive switch on the left roll holder. Printable Side Out Printable Side In 12. Insert the media past the pressure rollers and lower the media loading lever to hold it
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    14. Hold the center of the media and raise the media loading lever. 15. Pull the media straight forward until the edge has past the label on the left side of the after heater. Keep the right edge of the media parallel with the scale markings on the two labels on the right side of the after heater.
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    Position the low pressure rollers 5 mm (0.20 inch) and the high pressure rollers 10 mm (0.39 inch) from the edges of the media, keeping them in the bounds shown by the black labels (see "Printable area - S70670/S50670" on page 107, "Printable Area S30670" on page 110, and "High Print Quality" on
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    Note: If you would prefer to print from the very start of the roll, press the u button in the control panel to rewind the media slightly. Be sure, however, to stop rewinding before the leading edge of the media is over the cutter groove (on the pressure roller side). 19. Attach the media holding
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    Important: ❏ Do not use the media holding plates with media that is more than 0.4 mm (0.02 inch) thick. The media holding plates could touch and damage the print head. ❏ Move the media holding plates to the left and right edges of the platen when they are not in use. ❏ Do not use the media holding
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    the holder forward until it stops. The media can not be properly loaded if the handle shaft is not visible. 3. Place media on the roll support oriented according to how it is rolled (see below) and position it as indicated by the mark on the label. Printable side out Basic Operations
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    Printable side in If the label does not have the loading position, mark it on the label as instructed in the Setup Guide. Note: Be sure the option selected for Roll Type in the Customize Settings menu matches how the media is rolled. Roll Type defaults to Printable
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    If the roll of media has an outer diameter which is less than 140 mm (5.5 inches), lift it up by your hands, and place it on the roll holder. The roll core will not reach the holder when raised using the lift lever. 5. Tighten the roll holder screw to fix the roll holder in place. 6. Raise the lift
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    If the roll of media has an outer diameter which is less than 140 mm (5.5 inches), lift it up by your hands, and place it on the roll holder as described in Step 4. 7. Tighten the roll holder screw to fix the roll holder in place. Basic Operations 62
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    8. Rotate the handle until part A in the illustration below is fully inserted. Important: Once part A is hidden, do not turn the handle any further. Failure to observe this precaution could damage the roll holder. 9. Raise the media loading lever. Basic Operations 63
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    10. Pull out the media and insert it into the printer. Note: Media that is heavy and difficult to unroll can be fed by pressing the drive switch on the left roll holder. Printable side out Printable side in 11. Insert the media past the pressure rollers and lower the media loading lever to hold it
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    Important: Perform Steps 11 to 3 in reverse order and repeat the loading process if the left edge of the media is not within the guides. Do not attempt to reposition the roll holders while they are inserted in the media. 12. Go to the front of the printer and open
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    Keep the right edge of the media parallel to the scale markings on the two labels on the right side of the after heater. 15. Lower the media loading lever to hold the media in place. To print immediately, proceed to Step 16. For information on loading the media into the auto take-up reel unit, see "
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    First, position the plates so that the edges of the media are in the centers of the round holes. Next, adjust the position so that the white line is visible in the square window and push the plates down to lock them in place and keep them from lifting. Important: ❏ Do not use the media holding
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    17. Close the front cover. Using the Optional Heavy Roll Media Feeding Unit This section describes how to load media when the optional heavy roll media feeding unit is installed. We recommend using a lifter for media over 40 kg (88.2 lb). The explanation that follows assumes that a lifter is used.
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    1. Turn on the printer by pressing the P button. 2. Loosen the roll holder fixing screws and adjust the roll holders so that the gap between the two is wider than the media. Important: If the right holder handle shaft is not visible, rotate the holder forward until it stops. The media can not be
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    Printable side in If the label does not have the loading position, mark it on the label as instructed in the Setup Guide supplied with the optional heavy roll media system. Note: Be sure the option selected for Roll Type in the Customize Settings menu matches how the
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    Raise or lower the lifter until the media roll core is level with the roll holders. 5. Fully insert the left roll holder. Next, tighten the roll holder screw to fix the roll holder in place. 6. Fully insert the right roll holder. Next, tighten the roll holder screw to fix the roll holder in place.
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    8. Rotate the handle until part A in the illustration below is fully inserted. Important: Once part A is hidden, do not turn the handle any further. Failure to observe this precaution could damage the roll holder. If part A is not hidden even after turning the handle until it can no longer be turned
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    10. Pull out the media and insert it into the printer. Note: Media that is heavy and difficult to unroll can be fed by pressing the drive switch on the left roll holder. Printable side out Printable side in 11. Insert the media past the pressure rollers and lower the media loading lever to hold it
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    Important: Perform Steps 11 to 3 in reverse order and repeat the loading process if the left edge of the media is not within the guides. Do not attempt to reposition the roll holders while they are inserted in the media. 12. Go to the front of the printer and open
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    Keep the right edge of the media parallel with the scale markings on the two labels on the right side of the after heater. 15. Lower the media loading lever to hold the media in place. To print immediately, proceed to Step 16. For information on loading the media into the auto take-up reel unit, see
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    First, position the plates so that the edges of the media are in the centers of the round holes. Next, adjust the position until the white line is visible in the square window and push the plates down to lock them in place and keep them from lifting. Important: ❏ Do not use the media holding plates
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    17. Close the front cover. Viewing and Changing Media Settings The control panel displays the following information once the media lever is lowered. This display can be used to view or change the following two options: ❏ Remaining Setup On: The printer displays the amount of media remaining. Off:
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    XXXXXXXXXXXXXXXXXX: Media settings are based on those stored in the printer in media settings bank No. 1. Media settings banks can store a variety of settings for different media based on the options selected in the Heater Temperature, Media Suction, Head Alignment, and other menus. Up to 30
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    The printer will display Ready after a brief pause, showing that it is ready to print. Transmit the data to be printed from the computer. Exchanging Media To replace the media after printing, print the amount of media remaining, cut the media, and remove the roll. Printing the Amount of Media
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    2. Press the M button, select Media Remaining in the menu, and press the Z button. 3. Select Print Remaining Length and press the Z button. 4. Press the Z button to print the amount of media remaining. Cutting Media Use a cutter (not included) to cut the media when printing is complete. This section
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    If you have printed the amount of media remaining, press the u button to rewind the media so that this information will remain on the roll after the media is cut. 3. Remove the media holding plates. 4. Cut the media with the cutter. Pass the blade of the cutter down the cutting groove. Basic
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    you are using the auto take-up reel unit, set the Auto switch on the auto take-up reel unit to Off before using the Manual switch to position the media over the cutting groove. If you are using the S70670 or S50670 and do not intend to make additional prints
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    caught in the auto take-up reel unit while it is in operation. Failure to observe this precaution could result in injury. Follow the instructions in the manual when loading media or roll cores or removing media from the take-up roll. Dropping media, roll cores, or take-up rolls could result
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    Center the roll supports between the roll holders. 3. Align the right roll core holder with the right edge of the media and tighten the fixing screw. 4. Insert the roll core onto the right holder. 5. Insert the left holder into the roll core. Basic Operations 84
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    is inserted too far. 6. Tighten the roll core holder fixing screw to fix the roll core holder in place. See the following for further instructions. For information on counterclockwise take up, see the following section. For information on clockwise take up, see "Clockwise Take Up" on page 88. Basic
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    d button in the control panel to feed enough media for a single wrap around the roll core. 3. Flip the Auto switch to Off and press the Manual switch to around the roll core. to wrap the media once Basic Operations 86
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    4. Flip the Auto switch to . 5. Lower the tension bar. 6. Press the d button to feed the media until the take up roll core begins to turn. Important: The auto take-up reel unit will not work if the tension bar is raised. Basic Operations 87
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    d button in the control panel to feed enough media for a single wrap around the roll core. 3. Flip the Auto switch to Off and press the Manual switch to around the roll core. to wrap the media once Basic Operations 88
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    4. Flip the Auto switch to . 5. Lower the tension bar. 6. Press the d button to feed the media until the take up roll core begins to turn. Important: The auto take-up reel unit will not work if the tension bar is raised. Basic Operations 89
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    or removing the media, use at least two persons. Follow the instructions in the manual when loading media or roll cores or removing media from the take-up " on page 80. 2. To prevent the media from sliding off the roll, support the roll at its left end. 3. Loosen the left roll core holder fixing
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    6. Loosen the right roll core holder fixing screw and remove the roll core holder from the roll. 7. Lower the roll onto the roll support. Before Printing To maintain print quality, perform the following inspection before starting work each day. ❏ Check the amount of ink remaining. If ink is expended
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    White and metallic silver inks must be removed and shaken once every 24 hours. Although a message is displayed in the control panel 24 hours after the inks were last removed, we recommend that they be removed and shaken before the start of work. See "How to replace" on page 143. ❏ Print check
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    ❏ Head Movement ❏ Multi-Strike Printing ❏ Roll Type ❏ Tension Measurement ❏ Media Tension ❏ Feed Speed For more information on these items, see "The Media Setup Menu" on page 152. Saving Settings Follow the steps below to save media settings. Choosing a Media Setting Bank 1. After confirming that
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    . This section details the steps involved in auto feed adjustment. Adjust the feed manually if you feel that auto feed adjustment has not completely resolved the problem. For more information on manual feed adjustment, see "Feed Adjustment (Manual Feed Adjustment)" on page 103. Basic Operations 94
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    Note: Feed Adjustment varies with the media used. Load the media for which feed adjustment is required under the same conditions as the actual print job. For example, if you are using the auto take-up reel unit for printing, the auto take-up reel unit should also be used for feed adjustment.
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    alignment. This section details the steps involved in auto head alignment. Align the head manually if you feel that auto head alignment has not completely resolved the problem. For more information on manual head alignment, see "Correcting Print Misalignment (Head Alignment)" on page 101. The Auto
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    Heating & Drying Set the temperature of the heaters or turn the fan for the additional print drying system on or off (included with the S50670 and optional with other models). Note: Adjust heater temperature as follows: ❏ Set the heaters to the temperatures recommended in the documentation provided
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    press the Z button. Tension Measurement Periodically is recommended in most circumstances. Choose Off if slack develops in the media or other printing problems occur. 1. Use the d/u buttons to select Tension Measurement and press the Z button. 2. Use the d/u buttons to select the desired setting and
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    Media Tension Increase tension if creases appear in the media during printing. The higher the value, the greater the tension. If you have previously performed Feed Adjustment, you will need to perform it again after adjusting Media Tension. See "Feed Adjustment" on page 94. 1. Use the d/u buttons to
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    Platen heater: 40 °C (104 °F) After heater: 50 °C (122 °F) Heater status can be viewed in the control panel. See "Understanding the Display" on page 22. Additional Dryer defaults to On; at this setting, the fan turns on automatically when printing starts. Additional Dryer is available only when an
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    adjustment, you need to check the pattern and enter the optimum adjustment value for alignment. Align the head manually if you feel that auto head alignment has not completely resolved the problem. 1. After confirming that the printer is ready to print, press the Menu button. The settings menu will
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    the printer will be overwritten. 5. Use the d/u buttons to select Head Alignment and press the Z button. 6. Use the d/u buttons to select Manual(Uni-D) or Manual(Bi-D) and press the Z button. 7. An alignment pattern will be printed. When printing is complete, the media will automatically be fed to
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    ). Feed Adjustment can be performed automatically or manually. For more information on automatic feed adjustment, on page 94. This section explains how to perform manual feed adjustment. Two methods are available: ❏ Visually manually if you feel that auto feed adjustment has not completely resolved
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    any settings already saved in the printer will be overwritten. 5. Use the d/u buttons to select Feed Adjustment and press the Z button. 6. Select Manual and press the Z button. Primary Adjustment 7. Select Primary and press the Z button. 8. Use the d/u buttons to select a test pattern and press the
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    When printing is complete, the media will automatically be fed to a position where the pattern is clearly visible. 10. Measure the distance between the "+" symbols. Record either the distance between the two center symbols or the average of the distances between the left, center, and right symbols.
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    In the following example, this would be pattern number 3. 12345 A 16. The pattern number is displayed in the control panel. Using the d/u buttons, enter the pattern number recorded in Step 15 and press the Z button. 17. Enter the number for each line, from A to F, and press the Z button. 18. The
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    when the front cover is open and by the holes on the back of the printer. There are ten positions in total. In the following guides for loading media, the label on the extreme right facing the printer from the front is Label 1, the leftmost label Label 10. Basic Operations 107
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    * Ink layering not available with media of this width. See "High Print Quality" on page 27. Note: Pressure rollers not within the bounds indicated by the black labels do not apply pressure to the media when the media loading lever is lowered. Pressure rollers that are within a black label but not
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    508-1626 mm (20-64 in.) 10 mm (0.4 in.) 3-25 mm (0.1-1 in.)1 5 mm (0.2 in.) 10 mm (0.4 in.) 3-825 mm (0.1-32.5 in.)2 10 mm (0.4 in.) 10 mm (0.4 in.) 5 mm (0.2 in.) A: Pressure rollers (high) *1 The value selected for Side Margin(Left) in the setup menu. The default value is 5 mm (0.2 inch). *2
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    3-25 mm (0.1-1 in.)1 5 mm (0.2 in.) 300-1626 mm (11.8-64 in.) 5 mm (0.2 in.) 3-825 mm (0.1-32.5 in.)2 5 mm (0.2 in.) 5 mm (0.2 in.) A: Pressure rollers (low) *1 The value selected for Side Margin(Left) in the setup menu. The default value is 5 mm (0.2 inch). Choose a Side Margin(Left) over 10 mm
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    1 (right edge of media) Varies with the option selected for Media Size Check. On selected for Media Size Check: The right edge of the media. Off selected for Media Size Check: The default right edge position (as far as the platen past the center of the label on the pre-heater). 2 (left edge of media
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    Chapter 3 Maintenance Daily Maintenance To maintain print quality, perform the following inspection and cleaning before starting work each day. Cleaning the Platen Heater, Pressure Rollers, and Media Holding Plates c Caution: ❏ The heaters and media holding plate may be hot; observe all necessary
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    S70670, S50670: S30670: 5. Clean the media holding plates and platen heater. Maintenance 113
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    Dampen a soft cloth in water, wring it out thoroughly, and use it to remove lint and dust from the media holding plates on both the left and right sides and from the platen. Checking for clogged nozzles We recommend that you check the nozzles for clogs each time you print to ensure quality results.
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    Note: Auto Nozzle Check is not available under the following conditions: ❏ White ink is used in10 color mode (S70670) or 5 color mode (S50670). The check can still be performed with other colors. ❏ The media is transparent or colored. ❏ The printer is exposed to direct sunlight or interference from
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    This section explains how to print and inspect a check pattern. 1. After confirming that the printer is ready, press the # button. The Maintenance menu will be displayed. 2. Select Nozzle Check and press the Z button. 3. A nozzle pattern will be printed. When printing is complete, the media will
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    Example of clogged nozzles Perform head cleaning if any segments are missing from the pattern. See "Head Cleaning" on page 119. 5. The menus close when printing is complete. Head Mode Adjustment The S70670 and S50670 each have two print heads, meaning that if either clogs, printing can continue
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    ❏ Once every 24 hours, agitate the white and metallic silver ink cartridges. This prevents settling inside the cartridge. See "How to replace" on page 143. ❏ When white and metallic silver inks are installed, maintenance will be performed automatically to prevent ink accumulating in the printer and
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    print head as described below. There is no need to clean the head if the print result does not contain faint areas or other color problems. You can also clean the head while printing is paused. Note, however, that hues in the printout may change when printing is resumed. Head Cleaning
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    Note: If colors are faint or missing even after head cleaning, perform regular part cleaning. See "Regular Part Cleaning" on page 124. Auto Maintenance Options The printer features handy auto maintenance options for performing regular head cleaning at an interval selected as described below. ❏
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    complete. Print a nozzle pattern and inspect the results to determine whether the problem has been resolved. See "Checking for clogged nozzles" on page 114. If used. Failure to perform appropriate maintenance will shorten product life. This guide comes with a check sheet so that you can tell at a
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    Regular Part Cleaning: Preparation and Notes What You'll Need Ready the following items before beginning regular part cleaning. ❏ Protective eyeware (not included) Protects your eyes from ink and ink cleaner. ❏ A maintenance kit (supplied with printer) Contains gloves, cleaning sticks, wiper, wiper
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    Failure to observe this precaution could result in malfunction or reduced print quality. ❏ Use only the supplied cleaning sticks or sticks contained in maintenance kit (consumable kits, available separately). Other types of stick that produce lint will damage the print head. ❏ Always use fresh
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    1. Pour about 10 ml of ink cleaner into the cup supplied with the ink cleaner. 2. Dampen the cleaning stick with ink cleaner. Do not allow ink cleaner to drip from the cleaning stick. 3. Wipe the spot you wish to clean. Important: ❏ Ink cleaner should be used only to clean the area around the wiper,
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    the print head for part cleaning. Important: Be sure to follow the steps below when positioning the print head. Moving the print head manually could cause malfunction. 1. Confirm that the printer is on and press #. The Maintenance menu will be displayed. 2. Use the d/u buttons to select Head
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    4. Open the maintenance covers at each end. Cleaning Around the Print Head Inspect the area around the print head and remove any ink stains as described below. Note that the S70670 and S50670 have two print heads; be sure to inspect both. 1. Use a cleaning stick to wipe the areas of the print head
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    S70670/S50670 The print head on the left is Head 1, and the print head on the right is Head 2. S30670 Maintenance 127
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    Important: ❏ Be sure not to touch the nozzle surface during cleaning. Failure to observe this precaution could damage the print head. ❏ The parts shown below are sensors. Be careful not to touch this area with your hands or clean room wipes. Failure to observe this precaution could affect print
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    2. Remove the wiper. Holding the wiper by the attachment point, tilt it to the left and lift it out. 3. Clean the front and back of the wiper with a cleaning stick. 4. Clean the bottom of the wiper with a cleaning stick. Maintenance 129
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    5. Clean the attachment points with a cleaning stick. 6. Return the wiper when cleaning is complete. Place the wiper on the attachment point and press it down until it clicks into place. If the remaining wiper for the S70670 or S50670 is stained, repeat the process from Step 1. 7. Clean the edges of
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    Important: Do not touch the insides of the caps. Failure to observe this precaution could deform the affected parts. Cleaning the Wiper Rail Important: Failure to regularly clean the wiper rail could result in product malfunction. 1. Press the Z button to move the wiper to the rear. 2. Remove the
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    3. Dampen a cleaning stick with ink cleaner (available separately). See "Using Ink Cleaner" on page 123. 4. Clean the area shown. 5. Return the wiper cleaner that was removed in Step 2 to its original position. Place it on the attachment point and press down until you hear a click. Users of the
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    Disposing of Waste Ink When to Dispose of Waste Ink Be sure to replace the waste ink bottle when the following message is displayed in the control panel. ❏ Prepare empty waste ink bottle. ❏ Replace waste ink bottle and press Z. c Caution: ❏ Store waste ink in a location out of reach of children. ❏
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    Important: Only reset the counter when replacing the waste ink bottle. Resetting the counter before the waste ink bottle is replaced will result in the printer being unable to accurately track the waste ink level. Replacing the Waste Ink Bottle 1. Remove the waste ink bottle from the waste ink
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    Important: ❏ Be sure to confirm that the waste ink tube is inserted in the mouth of the waste ink bottle. Ink will spill onto the surrounding area if the tube is not inserted in the bottle. ❏ You will need the lid for the waste ink bottle when disposing of waste ink. Keep the lid in a safe place; do
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    4. Open the right maintenance cover. 5. Remove the wiper cleaner. Grasp the cleaner as shown and lift it from the printer. 6. Insert a new wiper cleaner. Maintenance 136
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    Place it on the attachment point and press down until you hear a click. 7. Remove the wiper. Holding the wiper by the attachment point, tilt it left and lift it out. 8. Insert the new wiper. Maintenance 137
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    Place it on the attachment point and press down until you hear a click. Users of the S70670 or S50670 will need to return to Step 5 and replace the remaining wiper. 9. Close the maintenance cover and press the Z button. The menus will close when the print head returns to its normal position.
  • Epson SureColor S50670 High Production Edition | Users Guide - Page 139
    1. Confirm that the printer is on and press #. The Maintenance menu will be displayed. 2. Use the d/u buttons to select Head Maintenance and press the Z button. 3. Press the Z button to move the print head to the cleaning position. 4. Open the right maintenance cover. 5. Remove the flushing pad.
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    Insert the two hooks on the flushing pad into the slots as shown and press the tab down until the pad clicks into place. 7. Close the maintenance cover and press the Z button. 8. The menus will close when the print head returns to its normal position. Maintenance 140
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    Cleaning Check Sheet Print these pages to track maintenance tasks. Component to be cleaned Cleaned on date Explanation 1 Platen heater, / / / / / Clean if you notice lint from print media, dust, pressure rollers, or ink stains. media holding plates / / / / / / / / / / / / /
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    Regular Replacement Check Sheet Print these pages to track maintenance tasks. Component to be replaced Cleaned on date Explanation 1 Flushing pad / / / / / We recommend that this component be replaced once every six months. / / / / / Replace when ink stains appear on the media / /
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    see a difference in color depending on the drying conditions. For a list of supported ink cartridges, see "Options and Consumable Products" on page 176. The procedure use of non-genuine ink is recorded for possible use in service support. 1. Make sure the printer is on. 2. Lift the lock lever for
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    3. Insert a finger into the depression on the top of the cartridge and pull the cartridge straight toward you. Important: Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the surrounding area when removing the cartridges. 4. Remove the new ink
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    Match the color of the cartridge to the color of the label on the printer. 6. Lower the lock lever to engage the lock. Repeat steps 2 to 6 to replace other ink cartridges. Important: ❏ Fill all slots using ink or replacement cartridges (replacement cartridges are required in 8 and 4 color modes).
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    The message Print head is nearing end of service life. is displayed in the control panel as the replace the print head on the quality of the print results. Contact your dealer or EPSON Support for information on replacing components. Component status can be printed by selecting Print Status Sheet in
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    values marked with a superscript "1" apply to the S70670 and S50670; items marked with a superscript "2" apply only to the S50670; items marked with a superscript "3" are not supported on the S70670. Using the Control Panel Menu 147
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    available for RIP settings and media setting banks 1 to 30 are listed below. 1.5, 2.0, 2.5 Auto(Uni-D), Auto(Bi-D), Auto(Dual Head)1, Manual(Uni-D), Manual(Bi-D), Manual (Dual Head)1 Printable Side Out, Printable Side In Periodically, Every Page, Off 0 to 40 Up to 22 half-size characters Auto
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    Menu Printer Setup See "Printer Setup Menu" on page 156. Item Media Suction Head Movement Multi-Strike Printing Roll Type Tension Measurement Media Tension Feed Speed Print Media List Side Margin(Right) Side Margin(Left) Print Start Position Media Size Check Media End Check Media Skew Check Head
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    Menu Maintenance See "The Maintenance Menu" on page 159. Ink Level See "The Ink Level Menu" on page 160. Item Nozzle Check Cleaning All Nozzles Head 1/Head 21, Head 11, Head 21 Selected Nozzles Ink Circulation1 WH, XX Ink Refresh1 Head Washing Head Maintenance Waste Ink Counter Parameter Print
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    Menu Preference See "The Preference Menu" on page 162. Reset All Settings See "The Reset All Settings Menu" on page 163. Item Date And Time Language Unit: Length Unit: Temperature Alert Sound Setting Alert Lamp Setting Parameter MM/DD/YY HH:MM Japanese, English, French, Italian, German, Portuguese
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    to the S70670 and S50670, while items marked with a superscript "2" are available with the S50670 only. Items marked with a superscript "3" are not supported on the S70670. The Media Setup Menu The Media Setup menu can be accessed directly by pressing the M button. indicates default settings. Media
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    Input thickness. Auto(Uni-D) Auto(Bi-D) Auto(Dual Head)1 Manual(Uni-D) Manual(Bi-D) Manual(Dual head)1 Roll Type Tension Measurement Media Tension Parameter 1.5 2.0 resulting in excessive slack or other maladjustments that cause printing problems, in which case you should select Off. Note, however,
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    setting bank number) Item Setting Name Feed Adjustment Platen Gap Head Alignment Heating & Drying Parameter Auto Manual 1.5 2.0 2.5 Auto(Uni-D) Auto(Bi-D) Auto(Dual Head)1 Manual(Uni-D) Manual(Bi-D) Manual(Dual Head)1 Explanation Assign the media setting bank a name up to 22 half-size characters
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    of print head movement increases print speed. If Printer Full Width is selected, the print head will move the full width of the largest media supported by the printer. Select this option for more even print results with less variation. Choose the number of times each line is printed. Choose
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    The printer may however be unable to adjust tension appropriately for some media, resulting in excessive slack or other maladjustments that cause printing problems, in which case you should select Off. Note, however, that Off may result in unusually large margin between pages. In addition, printing
  • Epson SureColor S50670 High Production Edition | Users Guide - Page 157
    Item Media Size Check Parameter On Off Media End Check On Off Media Skew Check On Off Head Strike Warning2 Warning Options Off Warning Level Options On Auto Nozzle Check Explanation Choose whether the printer automatically detects (On), or does not automatically detect (Off), the edges
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    is complete or the printer is reactivated. The following reset the timer: Turning the printer on. Choosing another option for this item. Manually performing head cleaning using All Nozzles. Note that even when Off is selected for Periodical Cleaning, the printer will automatically clean the print
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    selected from Execute (Light), Execute (Medium), and Execute (Heavy). Select Execute (Light) first. If the problem persists after you have used Execute (Light), choose Execute (Medium). If the problem persists after you have used Execute (Medium), choose Execute (Heavy). See "Head Cleaning" on page
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    cleaning the wiper, caps, and the area around print head only after using this option to position the head for cleaning. Moving the print head manually could cause malfunction. See "Regular Maintenance" on page 121. Use this item to reset the waste ink counter after placing a new waste ink bottle
  • Epson SureColor S50670 High Production Edition | Users Guide - Page 161
    enabled, the last uploaded time is displayed. This function is not supported in some areas and some countries. View the printer Firmware Version. XXX.XXX On Off Choose whether IP addresses are obtained automatically (Auto) or manually (Panel) using DHCP. If Panel is selected, enter an IP address,
  • Epson SureColor S50670 High Production Edition | Users Guide - Page 162
    Item Print Status Sheet Restore Settings Parameter Print Yes No Explanation Use Print Status Sheet to print the current network status. Use this information for a complete overview of network settings. Select Yes to restore all items in the Network Setup menu to their default settings. The
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    The Reset All Settings Menu Parameter Yes No Explanation Select Yes to reset all settings in the Preference menu except Date And Time, Language, Unit: Length, and Unit: Temperature. Using the Control Panel Menu 163
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    correct equipment. See the Setup Guide and the Heavy Media Roll System Setup Guide. Stop printing and perform head Support. The print head requires periodic replacement. The current print head is nearing the end of its service life. See "Parts That Are Periodically Replaced" on page 145. Problem
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    media. Media Sensor Error Loaded media or print out has a problem. See documentation for details. Pressure Roller Error Pressure rollers are the printer may print if Off is selected for Media Size Check. *The minimum supported width for ink layering is 508 mm (20 inches). See "Printer Setup Menu" on
  • Epson SureColor S50670 High Production Edition | Users Guide - Page 166
    and call for service. What to do A part used in the printer is nearing the end of its service life. Contact your dealer or EPSON Support and tell service life Mechanical error Heater error 11** 12**, 15A*, 161* 00**, 13**, 1A**, 1F**, 20**, 3000, Dx**, Fx** 14**,162* 110*, 143* 15** 19** Problem
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    Troubleshooting You cannot print (because the printer does not work) The printer does not turn on. o Is the power cable plugged into the electrical outlet or the printer? Make sure the power cable is securely plugged into the printer. o Is there any problem with the electrical outlet? Make sure your
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    print via USB, there are some problems on the network environment. Ask your system administrator, or refer to the manual for your network system. If you cannot print via USB, see the appropriate section in this User's Guide. The printer has
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    ? Opening covers during printing causes the print head to stop abruptly, resulting in uneven colors. Do not open the covers while printing is in progress. Problem Solver 169
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    wiper, caps, or print head may result in stains caused by a build-up of ink. Clean the affected area. See "Regular Maintenance" on page 121. Problem Solver 170
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    types of media at the appropriate tension, resulting in excessive slack or other tensioning problems that interfere with printing. See "Tension Measurement" on page 98. o Is the Tensioner Remove the six media guides from the tensioner bar (if attached). 1. Press the tensioner toward the printer
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    back on its leading edge or creased may cause jams or other media feed problems. Do not use media affected by these types of problems. o Is the media too thick or too thin? Check the media specifications is recommended in most circumstances. See "Tension Measurement" on page 98. Problem Solver 172
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    . Important: Cease use of the printer if the media holding plates are deformed. Continued use could damage the pressure rollers or print head. Contact EPSON Support. Problem Solver 173
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    damage the print head. 5. Raise the media loading lever. 6. Pull the media to the cutter groove and use a cutter to remove torn or creased portions. 7. Manually rewind the cut media. 8. Remove any media that remains inside the printer. 9. Turn the printer on
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    performed. The red light is on inside the printer. o This is not a failure. The red light is a sensor and normally stays on inside the printer. Problem Solver 175
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    printer behavior. Information about non-genuine ink levels may not be displayed,and use of non-genuine ink is recorded for possible use in service support. See "How to replace" on page 143. Use to wash the print head. Contains the cleaning sticks, gloves, wipers, wiper cleaner, and flushing pads
  • Epson SureColor S50670 High Production Edition | Users Guide - Page 177
    "The Media Setup Menu" on page 152. A media feeding unit and auto take-up reel for heavy rolls (up to 80 kg or 176.4 lb). Supported Media The following media can be used with the printer. Print quality is greatly affected by the type and quality of media used. Choose a media
  • Epson SureColor S50670 High Production Edition | Users Guide - Page 178
    Moving and Transporting the Printer This section describes how to move and transport the product. Moving the Printer This section assumes that the product is being moved to another location on the same floor without traversing stairs, ramps, or lifts. See below for information on moving the printer
  • Epson SureColor S50670 High Production Edition | Users Guide - Page 179
    the Setup Guide. 3. Perform a nozzle check to check for clogged nozzles. See "Checking for clogged nozzles" on page 114. 4. Perform Head Alignment and check print quality. See "Head Alignment" on page 96. Transport Before transporting the printer, contact EPSON Support. System Requirements Consult
  • Epson SureColor S50670 High Production Edition | Users Guide - Page 180
    Specifications Table Printer Specifications Printing method Nozzle configuration Resolution (maximum) Control code Media feed method Built-in memory Interface Rated voltage (#1, #2, #3*2) Rated frequency (#1, #2, #3*2) Rated current (#1, #2) Rated current (#3*2) Power consumption On-demand ink jet
  • Epson SureColor S50670 High Production Edition | Users Guide - Page 181
    Printer Specifications Temperature Humidity Dimension Weight 3 Operating: 15 to 35 °C/59 to 95 °F (20 to 32 °C/68 to 90 °F recommended) Storage: -20 to 40°C (-4 to 104oF) (within a month at 40°C or 104oF) Operating: 20 to 80% (40 to 60% recommended) (without condensation) Storage: 5 to 85% (without
  • Epson SureColor S50670 High Production Edition | Users Guide - Page 182
    . This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference
  • Epson SureColor S50670 High Production Edition | Users Guide - Page 183
    WARNING The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a
  • Epson SureColor S50670 High Production Edition | Users Guide - Page 184
    and proof of purchase. Visit Epson's U.S. support website (www.epson.com/support) or Canadian website (www.epson.ca/support) and select your product for solutions to common problems. You can download drivers, firmware, and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your
  • Epson SureColor S50670 High Production Edition | Users Guide - Page 185
    . If you desire to receive the source code of the Bonjour Programs, please see the "Contacting Customer Support" in Appendix or Printing Guide of this User's Guide, and contact the customer support of your region. You can redistribute Bonjour Programs and/or modify it under the terms of the Apple
  • Epson SureColor S50670 High Production Edition | Users Guide - Page 186
    , to anyone other than You; and/or (b) to use Covered Code, alone or as part of a Larger Work, in any way to provide a service, including but not limited to delivery of content, through electronic communication with a client other than You. 1.5 "Larger Work" means a work which combines Covered
  • Epson SureColor S50670 High Production Edition | Users Guide - Page 187
    (a) You must retain and reproduce in all copies of Original Code the copyright and other proprietary notices and disclaimers of Apple as they appear in the Original Code, and keep intact all notices in the Original Code that refer to this License; and (b) You must include a copy of this License with
  • Epson SureColor S50670 High Production Edition | Users Guide - Page 188
    from Apple which Apple may grant in its sole discretion. 6. Additional Terms. You may choose to offer, and to charge a fee for, warranty, support, indemnity or liability obligations and/or other rights consistent with the scope of the license granted herein ("Additional Terms") to one or more
  • Epson SureColor S50670 High Production Edition | Users Guide - Page 189
    COVERED CODE IS PROVIDED "AS IS" AND WITHOUT WARRANTY, UPGRADES OR SUPPORT OF ANY KIND AND APPLE AND APPLE'S LICENSOR(S) (COLLECTIVELY REFERRED TO AS any other trademarks, service marks, logos or trade names belonging to Apple (collectively "Apple Marks") or to any trademark, service mark, logo or
  • Epson SureColor S50670 High Production Edition | Users Guide - Page 190
    11. Ownership. Subject to the licenses granted under this License, each Contributor retains all rights, title and interest in and to any Modifications made by such Contributor. Apple retains all rights, title and interest in and to the Original Code and any Modifications made by or on behalf of
  • Epson SureColor S50670 High Production Edition | Users Guide - Page 191
    13.3 Independent Development. Nothing in this License will impair Apple's right to acquire, license, develop, have others develop for it, market and/or distribute technology or products that perform the same or similar functions as, or otherwise compete with, Modifications, Larger Works, technology
  • Epson SureColor S50670 High Production Edition | Users Guide - Page 192
    The Original Code and all software distributed under the License are distributed on an 'AS IS' basis, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, AND APPLE HEREBY DISCLAIMS ALL SUCH WARRANTIES, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
  • Epson SureColor S50670 High Production Edition | Users Guide - Page 193
    from misrepresentative use of the Zip-Bugs or Info-ZIP e-mail addresses or the Info-ZIP URL(s), such as to imply Info-ZIP will provide support for the altered versions. 4. Info-ZIP retains the right to use the names "Info-ZIP," "Zip," "UnZip," "UnZipSFX," "WiZ," "Pocket UnZip," "Pocket Zip," and
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.
EPSON SureColor
®
S30670
S50670
S70670
User’s Guide