Epson TM-U590 Technical Reference Guide

Epson TM-U590 Manual

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  • Epson TM-U590 | Technical Reference Guide - Page 1
    Reference Guide EPSON FORWARD REVERSE RESLRELIEAEPPRLSOEERAWOSREER Product Overview Describes features and general specifications for the product. Setup Describes setup and instrallation of the product and peripherals. Application Development Information Describes how to control the printer and
  • Epson TM-U590 | Technical Reference Guide - Page 2
    with Seiko Epson Corporation's operating and maintenance instructions. • Seiko Epson Corporation shall not be liable against any damages or problems arising from POS systems. The system is compatible with all types of EPSON POS printers and displays. Moreover, its flexibility makes it easy to
  • Epson TM-U590 | Technical Reference Guide - Page 3
    For Safety Key to Symbols The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product. You must follow warnings carefully to avoid
  • Epson TM-U590 | Technical Reference Guide - Page 4
    this equipment, do not continue to use it. Continued use may lead to fire. Unplug the power cord immediately and contact your dealer or a Seiko Epson service center for advice. • If you open the DIP switch cover, be sure to close the cover and tighten the screw after adjusting the DIP switch
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    , causing breakage and possible injury. • To avoid injury, do not insert fingers or any part of the hand in the roll paper opening where the manual cutter is installed. • Do not open the roll paper cover without taking the necessary precautions, as this can result in injury from the autocutter fixed
  • Epson TM-U590 | Technical Reference Guide - Page 6
    to provide information on development, design, and installation of POS systems and development and design of printer applications for developers. Manual Content The manual is made up of the following sections: Chapter 1 Product Overview Chapter 2 Setup Chapter 3 Application Development
  • Epson TM-U590 | Technical Reference Guide - Page 7
    ■ Revision History ...2 ■ For Safety...3 Key to Symbols ...3 Warnings ...4 Cautions...5 ■ Restriction of Use ...5 ■ About this Manual ...6 Aim of the Manual...6 Manual Content ...6 Product Overview 11 ■ Features ...11 ■ Product Configuration ...11 Interface ...11 Color...11 Accessories...11 ■ Part
  • Epson TM-U590 | Technical Reference Guide - Page 8
    the Printer 37 Selecting a Driver ...37 ESC/POS Command ...38 ■ Software and Manuals ...41 Download...41 ■ Setting Check Modes ...42 Self-test Mode ...42 Hexadecimal Dumping Mode...43 Handling 45 ■ Installing the Ribbon Cassette 45 ■ Inserting Slip Paper ...47 ■ Removing the Paper Guide 48
  • Epson TM-U590 | Technical Reference Guide - Page 9
    Appendix 51 ■ Specifications of Interface and Connector 51 RS-232C Serial Interface ...51 IEEE 1284 Parallel Interface ...54 ■ Character Code Tables...57 Common to All Pages ...57 Page 0 [PC437: USA, Standard Europe 58 Page 1 (Katakana) ...59 Page 2 (PC850: Multilingual) ...60 Page 3 (PC860:
  • Epson TM-U590 | Technical Reference Guide - Page 10
    10
  • Epson TM-U590 | Technical Reference Guide - Page 11
    product. Features The TM-U590 is a POS printer that can print on slip paper. • Copy EPSON customer display series connection (DM-D) (Available only for serial interface model). 1 • Command protocol is based on the ESC/POS® Proprietary Command System. • OPOS ADK and Windows® printer driver
  • Epson TM-U590 | Technical Reference Guide - Page 12
    Switch Cover Install the power switch cover that comes with the TM-U590 onto the printer to prevent inadvertent changing of the power switch, to prevent tampering, and to improve the appearance of the printer. To reset the printer when the power switch cover is installed, insert a long, thin object
  • Epson TM-U590 | Technical Reference Guide - Page 13
    Self-test Mode" on page 42.) RELEASE button Pressing this button releases the slip paper. LED POWER LED (green) • Lights when the power supply is on a reset (offline). Automatically goes out after a while to indicate that the printer is ready. • Flashes when an error occurs. (For details about the
  • Epson TM-U590 | Technical Reference Guide - Page 14
    (green) • Lights during regular operation. • Flashes during waiting for slip insertion/removal. • Goes out when ejecting a slip paper. Connectors All cables are connected to the connector panel on the lower rear of the printer. Grounding connector Power supply connector Drawer kick-out connector
  • Epson TM-U590 | Technical Reference Guide - Page 15
    and then on again or sending an error recovery command from the driver after eliminating the cause of the error. Error Error description Home Printing on the slip is not performed correctly due to a cover-open. Slip ejection error The slip is not ejected when the printer feeds a specified
  • Epson TM-U590 | Technical Reference Guide - Page 16
    error occurs. CAUTION Error Error description R/W error in memory or gate array High voltage error Low voltage error After R/W checking, the printer does not work correctly. The power supply voltage is extremely high. The power supply voltage is extremely low. CPU execution error Thermistor
  • Epson TM-U590 | Technical Reference Guide - Page 17
    Receive buffer 4 KB/69 bytes (selectable using the DIP switch 1-2) Downloade buffer 5 KB (both for user-defined characters and downloaded images) Ribbon Model ERC-31B 1 Life 4,500,000 characters (when 1 character = 18 dots) DKD Function 2 drives Power supply Optional PS-180 AC adapter
  • Epson TM-U590 | Technical Reference Guide - Page 18
    Printing Specifications Printing method Head wire configuration Head wire diameter Printing direction Printing speed Font A Font B Font C Characters per line Font A Font B Font C Character intervals Font A Font B Font C Serial impact dot matrix 9-pin vertical line, 0.353 mm {1/72"}
  • Epson TM-U590 | Technical Reference Guide - Page 19
    paper must be flat, without curls or wrinkles, especially at the top edges. • There must be no glue on the bottom edge of slip paper. Choose slip paper carefully since paper feeding is affected by gluing conditions such as position and dimension. OK NG OK/NG OK Paper insertion direction glued
  • Epson TM-U590 | Technical Reference Guide - Page 20
    than 40% reflection) on the back. 31.0 Form stopper position 1.3 18.9 38.5 18.0 Slip feeding roller position TOF sensor position 37.2 Center of the print head Paper insertion direction 15 Slip side guide BOF sensor 24 10 21.9 3.6 Paper insertion direction Area where paper holes are prohibited
  • Epson TM-U590 | Technical Reference Guide - Page 21
    Printable Area OO Chapter 1 Product Overview 㨪OO OO 㨪OO 1 [All the numeric values aa are typical.] The top margin can be set to a minimum of 5 mm {0.19"} by using a command to feed the paper backward. Electrical Characteristics Supply voltage DC24V ± 10%
  • Epson TM-U590 | Technical Reference Guide - Page 22
    40°C, 65% 45°C, 50% Acoustic noise (Operating) 5 34 40 45 [°C] Ambient temperature Approximately 65 dB (Bystander position) Note) The values above are measured in the Epson evaluation condition. The acoustic noise differs depending on the paper used, printing contents, and print speed. 22
  • Epson TM-U590 | Technical Reference Guide - Page 23
    Chapter 1 Product Overview External Dimensions and Mass • Height: Approximately 185 mm {7.28"} • Width: Approximately 252 mm {9.92"} • Depth: Approximately 266 mm {10.47"} (including the document table) • Mass: Approximately 5.0 kg {11.0 lb} 1 23
  • Epson TM-U590 | Technical Reference Guide - Page 24
    Option Specifications Power Supply Unit (PS-180) 136 68 Electric characteristics Case specifications 32 [Unit: mm] Input conditions input voltage (rating): 90 to 264VAC (100VAC -10% to 230VAC +15%) Frequency (rating): 50/60 Hz ± 3 Hz Power consumption (rating): 100VA Output conditions Output
  • Epson TM-U590 | Technical Reference Guide - Page 25
    consists of the following sections along with the setup flow of the product and peripherals. 1. Installing the Printer (page 25) 2. Setting the DIP Switches (page 26) 2 3. Connecting the Printer to the Host Computer (page 31) 4. Connecting the Power Supply Unit (PS-180) (page 34) 5. Connecting the
  • Epson TM-U590 | Technical Reference Guide - Page 26
    settings are changed after that, the functions will not change. 1 Make sure the power supply for the printer is turned off. 2 Unscrew the screw to remove the DIP switch cover from the base of the printer. DIP switch 1 DIP switch 2 3 Set the DIP switches, using the tip of a tool, such as a small
  • Epson TM-U590 | Technical Reference Guide - Page 27
    Chapter 2 Setup For Serial Interface DIP Switch Bank 1 SW Function ON OFF Factory setting 1-1 Data reception error Ignored Prints "?" OFF 1-2 Receive buffer capacity 69 bytes 4 KB OFF 1-3 Handshaking XON/XOFF DTR/DSR OFF 1-4 Word length 7 bits 8 bits OFF 1-5 Parity check Yes
  • Epson TM-U590 | Technical Reference Guide - Page 28
    may be reset, depending on the signal state. DIP switches should not be changed while the printer power is on. SW 2-1 2-2 2-3 ∼ 2-4 2-5 ∼ 2-6 2-7 2-8 Function Handshaking (BUSY condition) Customer display (DM-D) connection Undefined Reserved (Do not change settings) I/F pin 6 reset signal IF
  • Epson TM-U590 | Technical Reference Guide - Page 29
    If you turn on DIP switch 2-7 or 2-8 while the printer power is turned on, the printer may be reset, depending on the signal state. DIP switches should not be changed while the printer 2 power is on. SW 2-1 2-2 2-3 ∼ 2-4 2-5 ∼ 2-7 2-8 Function
  • Epson TM-U590 | Technical Reference Guide - Page 30
    .*1 DIP SW 2-1 ON OFF BUSY BUSY BUSY - - - BUSY BUSY BUSY BUSY BUSY BUSY *1: When the remaining space in the buffer drops to 16 bytes, the printer status becomes "buffer full" and it remains "buffer full" until the space in the receive buffer increases to 26 bytes. If DIP switch 2-1 is on
  • Epson TM-U590 | Technical Reference Guide - Page 31
    Be sure to install the driver before connecting the printer to the host computer. • The printer uses the modular connectors specifically cable EPSON Serial cable FORWARD REVERSE RESLRELIEAEPPRSLOEERAWOSREER Modular cable TM-U590 Cash drawer Pass-through connection This printer is connected
  • Epson TM-U590 | Technical Reference Guide - Page 32
    modular cable. A mount type customer display can be directly installed on the printer. DM-D (Mount type) DM-D (Stand type) Modular cable Serial cable EPSON FORWARD REVERSE RESLRELIEAEPPLSREOERAWOSREER TM-U590 Modular cable Cash drawer Connecting the serial interface (RS-232C) cable WARNING
  • Epson TM-U590 | Technical Reference Guide - Page 33
    diagram This printer is connected to the host computer via the parallel port. When a customer display (DM-D) is to be connected, connect it to the host computer via the serial port. Serial cable DM-D EPSON Parallel cable FORWARD REVERSE RESLRELIEAEPPRSLOEERAWOSREER TM-U590 Modular Cash
  • Epson TM-U590 | Technical Reference Guide - Page 34
    unit. Using a nonstandard power supply can result in electric shock and fire. • Should a fault ever occur in the EPSON PS-180 or equivalent product, immediately turn off the power to the printer and remove the power supply cable from the wall socket. Connecting the Power Supply Unit 1 Make sure the
  • Epson TM-U590 | Technical Reference Guide - Page 35
    Connecting the Cash Drawer Use a cash drawer handled by EPSON or your dealer. Connecting the Drawer Kick-out Cable • 4 times the drawer driving pulse when sending it continuously. • Be sure to use the printer power supply (connector pin 4) for the drawer power source. • Do not insert a
  • Epson TM-U590 | Technical Reference Guide - Page 36
    Drawer Circuitry Drawer kick-out connector With shielded Drawer kick-out solenoid Printer side Drawer open/close switch User side [Drawer kick-out side] 36
  • Epson TM-U590 | Technical Reference Guide - Page 37
    same printer with both of the drivers. For information about the driver operating environment, see the installation manual for each driver. When ADK. You can use all functions including ones not supported by OPOS ADK or APD by using a driver with ESC/POS commands. Use the DIRECT I/O function of
  • Epson TM-U590 | Technical Reference Guide - Page 38
    ESC/POS Command ESC/POS is the Epson original printer command system. With ESC/POS commands, you can directly control all the TM printer functions, but detailed knowledge of printer specifications or combination of commands is required compared to using a driver. To use ESC/POS commands, you need to
  • Epson TM-U590 | Technical Reference Guide - Page 39
    Chapter 3 Application Development Information Set right-side character spacing Set all print decoration Turn underline mode on/off Turn emphasized mode on/off Select character font Select character size Turn upside-down print mode on/off Turn 90° clockwise rotation mode on/off Set character
  • Epson TM-U590 | Technical Reference Guide - Page 40
    ) Transmit status Transmit real-time status Commands for mechanical control Return carriage to home position Commands for sub-functions Initialize printer Transmit printer ID Set horizontal and vertical motion units Select peripheral device Generate pulse to drawer Generate pulse to drawer in real
  • Epson TM-U590 | Technical Reference Guide - Page 41
    Windows driver functions, this driver has controls specific to POS such as controls of paper cut, a cash drawer, or customer display. The Status API (Epson original DLL) that monitors printer status and sends ESC/POS commands is also attached to this driver. • APD installation manual • APD TM
  • Epson TM-U590 | Technical Reference Guide - Page 42
    flashes. 4 Insert another slip paper. The printer prints a test pattern. When the printer finishes printing the test pattern, the printer prints the following message, is initialized, and returned to the normal mode. "*** completed ***" If you want to pause the self-test manually, press the REVERSE
  • Epson TM-U590 | Technical Reference Guide - Page 43
    dumping. • If there is no character corresponding to print data, "." is printed. • Applications that confirm printer status may not work correctly during the hexadecimal dumping mode. The printer returns only the status for "Transmit real-time status." 1 Open the front cover. 2 While pressing the
  • Epson TM-U590 | Technical Reference Guide - Page 44
    44
  • Epson TM-U590 | Technical Reference Guide - Page 45
    This chapter describes basic handling of the printer. Installing the Ribbon Cassette Use the EPSON ERC-31 ribbon cassette. The use of any ribbon cassettes other than those approved by EPSON may damage the printer and will void the warranty. 1 Turn the printer on. 2 Open the front cover by pulling
  • Epson TM-U590 | Technical Reference Guide - Page 46
    4 Inset the ribbon so that the ribbon has no wrinkles or creases and is installed below the print head. FORWARD PO ER R WE RELORERASE SLIP RELEASE REVERSE Print head 5 Turn the cassette knob 2 or 3 times again to remove any slack. 6 Close the front cover. 46
  • Epson TM-U590 | Technical Reference Guide - Page 47
    the SLIP LED flashes, insert the slip paper, using the right edge of the slip paper inlet as a guide (➀) as far as it will go (➁). When the slip paper is detected by the sensor, the SLIP LED stops flashing but stays on and the paper is automatically drawn into the printer and printing begins. EPSON
  • Epson TM-U590 | Technical Reference Guide - Page 48
    you use especially wide paper, you may not want to use the paper guide on the document table. You can remove it, as described below. 1 Open the front cover by pulling to the left and remove it. 3 Loosen the screws and remove the document table from the printer. Be sure not to drop the screws in the
  • Epson TM-U590 | Technical Reference Guide - Page 49
    Chapter 1 Handling 4 Turn the document table over, remove the two screws, and remove the plate. Plate Screws 5 Slide the paper guide to the left as shown below to remove it. 2 1 Paper guide 6 Replace the plate and install the document table and the table. 4 49
  • Epson TM-U590 | Technical Reference Guide - Page 50
    print head because it can be very hot after printing. CAUTION 1 Turn off the printer. 2 Open the front cover by pulling up the tab on the front cover. Print head FORWARD PO ER R WE RELORERASE SLIP RELEASE REVERSE 3 Remove the jammed paper. 4 Close the front cover. Preparing for Transport Follow
  • Epson TM-U590 | Technical Reference Guide - Page 51
    selection Select one of the following with DIP switch 1-6: • Even • Odd Stop bit 1 or more bits However, the stop bit for data transfer from the printer is fixed to 1 bit. Connector Printer side DSUB 25-pin (female) connector 51
  • Epson TM-U590 | Technical Reference Guide - Page 52
    cannot receive data. When DTR/DSR control is selected, the printer transmits data after confirming this signal (except if transmitted using some cases: • During the period from when power is turned on to when the printer is ready to receive data. • During the self-test. 25 INT Input Changing
  • Epson TM-U590 | Technical Reference Guide - Page 53
    recovers from an error using some ESC/POS - commands Transmit XOFF 5) When the receive buffer becomes full Transmit Transmit 6) When the printer switches from online to offline - Transmit Code The hexadecimal numbers corresponding to the XON/XOFF codes are shown below. • XON code: 11H
  • Epson TM-U590 | Technical Reference Guide - Page 54
    IEEE 1284 Parallel Interface Modes The IEEE 1284 parallel interface supports the following two modes. Mode Communication direction Other information Compatibility mode Host → Printer communication Centronics-compliant Reverse mode Printer → Host communication Assumes a data transfer from an
  • Epson TM-U590 | Technical Reference Guide - Page 55
    Host 2 Host/Ptr 3 Host/Ptr 4 Host/Ptr 5 Host/Ptr 6 Host/Ptr 7 Host/Ptr 8 Host/Ptr 9 Host/Ptr 10 Printer 11 Printer 12 Printer 13 Printer 14 Host 15 16 17 18 Printer 19 20 21 22 23 24 25 26 27 Compatibility Mode Strobe Data0 (LSB) Data1 Data2 Data3 Data4 Data5
  • Epson TM-U590 | Technical Reference Guide - Page 56
    Pin Source Compatibility Mode Nibble Mode Byte Mode 28 29 30 31 Host 32 Printer 33 34 Printer 35 Printer 36 Host GND GND GND Init Fault GND DK_STATUS +5V SelectIn GND GND GND Init DataAvail/Data0,4 ND ND ND 1284-Active GND GND GND
  • Epson TM-U590 | Technical Reference Guide - Page 57
    set (See "International Character Sets" on page 66.) is USA: HEX 0 1 2 3 4 5 6 7 0 NUL DLE SP 0 @ P ` 00 16 32 48 64 80 p 96 112 1 XON ! 1 A Q a q 01 17 33 49 65 81 97 113 2 " 2 B R b r 02 18 34 50 66 82 98 114 3 XOFF # 3 C S c s 03 19
  • Epson TM-U590 | Technical Reference Guide - Page 58
    Page 0 [PC437: USA, Standard Europe] HEX 8 9 A B C D E F 0 Ç É á ░ └ ╨ α ≡ 128 144 160 176 192 208 224 240 1 ü æ í ▒ ┴ ╤ β ± 129 145 161 177 193 209 225 241 2 é Æ ó ▓ ┬ ╥ Γ ≥ 130 146 162 178 194 210 226 242 3 â ô ú │ ├ ╙ π ≤ 131 147
  • Epson TM-U590 | Technical Reference Guide - Page 59
    Appendix Page 1 (Katakana) HEX 8 9 A B C D E F 0 ‫ؤ‬ ┴ SP  㩊 㩚 ═ ‫ؖ‬ 128 144 160 176 192 208 224 240 1 ‫إ‬ ┬ 㨫 㨻 㩋 㩛 ╞ ౞ 129 145 161 177 193 209 225 241 2 ‫ا‬ ┤ 㨬 㨼 㩌 㩜 ╪ ᐕ 130 146 162 178 194 210 226 242 3 ‫ئ‬ ├ 㨭 㨽 㩍 㩝 ╡ ᦬ 131
  • Epson TM-U590 | Technical Reference Guide - Page 60
    Page 2 (PC850: Multilingual) HEX 8 9 A B C D E F 0 Ç É á ░ └ ð Ó - 128 144 160 176 192 208 224 240 1 ü æ í ▒ ┴ Ð β ± 129 145 161 177 193 209 225 241 2 é Æ ó ▓ ┬ Ê Ô 130 146 162 178 194 210 226 242 3 â ô ú │ ├ Ë Ò ¾ 131 147 163 179
  • Epson TM-U590 | Technical Reference Guide - Page 61
    Appendix Page 3 (PC860: Portuguese) HEX 8 9 A B C D E F 0 Ç É á ░ └ ╨ α ≡ 128 144 160 176 192 208 224 240 1 ü À í ▒ ┴ ╤ β ± 129 145 161 177 193 209 225 241 2 é È ó ▓ ┬ ╥ Γ ≥ 130 146 162 178 194 210 226 242 3 â ô ú │ ├ ╙ π ≤ 131 147
  • Epson TM-U590 | Technical Reference Guide - Page 62
    Page 4 (PC863: Canadian-French) HEX 8 9 A B C D E F 0 Ç É ¦ ░ └ ╨ α ≡ 128 144 160 176 192 208 224 240 1 ü È ´ ▒ ┴ ╤ β ± 129 145 161 177 193 209 225 241 2 é Ê ó ▓ ┬ ╥ Γ ≥ 130 146 162 178 194 210 226 242 3 â ô ú │ ├ ╙ π ≤ 131 147 163
  • Epson TM-U590 | Technical Reference Guide - Page 63
    Appendix Page 5 (PC865: Nordic) HEX 8 9 A B C D E F 0 Ç É á ░ └ ╨ α ≡ 128 144 160 176 192 208 224 240 1 ü æ í ▒ ┴ ╤ β ± 129 145 161 177 193 209 225 241 2 é Æ ó ▓ ┬ ╥ Γ ≥ 130 146 162 178 194 210 226 242 3 â ô ú │ ├ ╙ π ≤ 131 147 163
  • Epson TM-U590 | Technical Reference Guide - Page 64
    Page 19 (PC858: Euro) HEX 8 9 A B C D E F 0 Ç É á ░ └ ð Ó - 128 144 160 176 192 208 224 240 1 ü æ í ▒ ┴ Ð β ± 129 145 161 177 193 209 225 241 2 é Æ ó ▓ ┬ Ê Ô 130 146 162 178 194 210 226 242 3 â ô ú │ ├ Ë Ò ¾ 131 147 163 179 195
  • Epson TM-U590 | Technical Reference Guide - Page 65
    Appendix Page 255 (Space Page) In the space page (page 25), the following font is defined as the default. • 7 × 7 font (only when font 7 × 9 is selected. When 9 × 9 font is selected, character codes 80H to FFH are all spaces.) HEX 0 1 2 3 4 5 6 7 8 9 A B C D E F 8 9 A B C D E F SP SP SP
  • Epson TM-U590 | Technical Reference Guide - Page 66
    International Character Sets Country  USA France Germany U.K. Denmark I Sweden Italy Spain I Ja pan Norway Denmark II Spain II Latin America Korea ASCII code (Hex) 23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E # $@ [ ]^` { | }~ £ $@ [ ]^` { | }~ # $@° Pt
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Describes interfaces, connectors and character code tables.
Describes how to control the printer and necessary information
when you develop applications.
Describes setup and instrallation of the product and peripherals.
Describes how to handle the product.
Describes features and general specifications for the product.
Technical Reference Guide
POWER
ERROR
RELEASE
SLIP
FORWARD
FORWARD
REVERSE
REVERSE
RELEASE
RELEASE
EPSON
M00001501
Rev. A
Product Overview
Setup
Application Development Information
Handling
Appendix