Epson TrueOrder KDS Epson TrueOrder KDS Touchscreen - User Manual
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- Epson TrueOrder KDS | Epson TrueOrder KDS Touchscreen - User Manual - Page 1
-URM-001 Epson TrueOrder KDS Touchscreen User Manual About this Guide This guide contains information on how to use touchscreens with the Epson TrueOrder KDS. It assumes a Single Station KDS connected to the POS via Ethernet, and that the POS is already supported by the Epson TrueOrder KDS. EPSON - Epson TrueOrder KDS | Epson TrueOrder KDS Touchscreen - User Manual - Page 2
Table of Contents 1. Overview...3 1.1. Supported Touchscreens...3 2. Connections ...4 2.1. KDS Controllers ...5 3. Operation...6 3.1. Bumping an View...9 3.7. Device Information...9 4. Compatibility with Bump Bar 10 5. Troubleshooting ...11 5.1. Screen Does Not Respond to Touch 11 5.2. Screen Does - Epson TrueOrder KDS | Epson TrueOrder KDS Touchscreen - User Manual - Page 3
the various UI elements that appear when a touchscreen is plugged into the system. 1.1. Supported Touchscreens - When using KDS All-in-One device, model number IC-215P-AA2 ( Elo 2702L Form: F-730-028 v1.00 Epson TrueOrder KDS Touchscreen User Manual Page 3 of 11 111-56-URM-001 R3.00 Trademarks - Epson TrueOrder KDS | Epson TrueOrder KDS Touchscreen - User Manual - Page 4
touchscreen USB A to KDS controller box Picture 2.2 USB B to touchscreen USB A to KDS controller box Form: F-730-028 v1.00 Epson TrueOrder KDS Touchscreen User Manual Page 4 of 11 111-56-URM-001 R3.00 Trademarks - Epson TrueOrder KDS | Epson TrueOrder KDS Touchscreen - User Manual - Page 5
also equipped with an HDMI connector for the screen. Picture 2.1.1: MP-000-AA2 USB port Form: F-730-028 v1.00 Epson TrueOrder KDS Touchscreen User Manual Page 5 of 11 111-56-URM-001 R3.00 Trademarks - Epson TrueOrder KDS | Epson TrueOrder KDS Touchscreen - User Manual - Page 6
with touchscreen, bumpbar optional Picture 3.2: A typical (flex grid) order screen with bumpbar only, no touchscreen Form: F-730-028 v1.00 Epson TrueOrder KDS Touchscreen User Manual Page 6 of 11 111-56-URM-001 R3.00 Trademarks - Epson TrueOrder KDS | Epson TrueOrder KDS Touchscreen - User Manual - Page 7
. Note that recalled orders on the active order screen will appear crossed out (strike-through). Form: F-730-028 v1.00 Epson TrueOrder KDS Touchscreen User Manual Page 7 of 11 111-56-URM-001 R3.00 Trademarks - Epson TrueOrder KDS | Epson TrueOrder KDS Touchscreen - User Manual - Page 8
tiles, all 21 tiles will be shifted off-screen, and the next 21 tiles displayed. Form: F-730-028 v1.00 Epson TrueOrder KDS Touchscreen User Manual Page 8 of 11 111-56-URM-001 R3.00 Trademarks - Epson TrueOrder KDS | Epson TrueOrder KDS Touchscreen - User Manual - Page 9
the logo in the top left corner of the screen opens the Device Information modal window. This provides useful information during system setup and troubleshooting. Clicking outside the modal window dismisses the Device Information window. Form: F-730-028 v1.00 Epson TrueOrder KDS Touchscreen User - Epson TrueOrder KDS | Epson TrueOrder KDS Touchscreen - User Manual - Page 10
provide a single USB A connector - in such cases, a simple line-powered USB hub can be employed. Form: F-730-028 v1.00 Epson TrueOrder KDS Touchscreen User Manual Page 10 of 11 111-56-URM-001 R3.00 Trademarks - Epson TrueOrder KDS | Epson TrueOrder KDS Touchscreen - User Manual - Page 11
5. Troubleshooting 5.1. Screen Does Not Respond to Touch 1. Check the USB cable is plugged into the screen. 2. Confirm the KDS device is powered up; refer to manufacturer's user manual to verify power LEDs are visibly on. 3. Confirm the HDMI cable between touchscreen and KDS device is connected
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Epson TrueOrder KDS
Touchscreen User Manual
Page 1 of 11
111-56-URM-001
R3.00
Form: F-730-028 v1.00
About this Guide
This guide contains information on how to use touchscreens with the Epson TrueOrder KDS. It
assumes a Single Station KDS connected to the POS via Ethernet, and that the POS is already
supported by the Epson TrueOrder KDS.
EPSON is a registered trademark and EPSON is a registered logomark of Seiko Epson Corporation. All other product and brand names
are trademarks and/or registered trademarks of their respective companies. Epson disclaims any and all rights in these marks.
Copyright 2023 Seiko Epson Corporation.
111-56-URM-001
Epson TrueOrder KDS
Touchscreen User Manual