Epson V11H164020 Warranty Statement - Extra Care

Epson V11H164020 - PowerLite Home 10+ WVGA LCD Projector Manual

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  • Epson V11H164020 | Warranty Statement - Extra Care - Page 1
    we provide-and you're ready to go! Note: In most cases, the replacement projector is an Epson-refurbished unit. If it is important to receive your original projector back, please use the basic carry-in service instead of Home Service. IT'S EASY. Wherever you are, we're just a phone call away. To
  • Epson V11H164020 | Warranty Statement - Extra Care - Page 2
    you to your nearest authorized service center for carry-in service. IT'S FREE. During your two-year limited warranty, the replacement projector and the shipping both ways is on us. LIMITATIONS. The terms of your Epson Limited Warranty still apply. This Home Service Program is intended for emergency
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IT’S LIKE HAVING A TECHNICAL EXPERT
WITH YOU AT HOME.
IT COULD HAPPEN.
You could have a problem with your projector at a critical moment, and we know how important
it is to be able to watch the big game or a special movie. Epson’s Extra Care Home Service
provides you with the projector support you need.
WE AIM TO PLEASE.
We’re committed to customer satisfaction. Our Extra Care Home Service offers a level of support
that’s easy, fast, and free.
SECURITY WHEN YOU NEED IT.
Our program has been designed to provide coverage to you if your projector fails.
Because of this feature, you don’t have to wait for your projector to be repaired. Instead,
we’ll ship you a replacement projector anywhere in the United States or Canada (Puerto Rico
and U.S. Possessions excluded). When the replacement projector arrives, simply return the original
projector to us within five days, using the pre-paid airway bill and packaging we provide—and
you’re ready to go!
Note: In most cases, the replacement projector is an Epson-refurbished unit. If it is important to
receive your original projector back, please use the basic carry-in service instead of Home Service.
IT’S EASY.
Wherever you are, we’re just a phone call away. To reach us, call (800) 637-7661 and enter
the PIN provided on your PrivateLine
®
Technical Support card. If you do not have your PIN,
call (562) 276-4394 (in Canada call (905) 709-3839) from 6:00
AM
to 6:00
PM
Pacific Time,
Monday through Friday. You’ll speak to one of our technical support representatives
to see if you need a replacement projector to get up and running again.
IT’S FAST.
We can usually ship the replacement projector out to you within one business day.
Epson offers its projector customers Extra Care Home Service, which is included with your
Epson projector Limited Warranty.
WE ENCOURAGE YOU TO PLEASE REGISTER YOUR
PRODUCT.
You can fill out the registration card that came with your projector. Or register
EXTRA CARE
SM
HOME SERVICE
Epson Home Theater Projector