Epson WorkForce 500 Quick Guide

Epson WorkForce 500 - All-in-One Printer Manual

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  • Epson WorkForce 500 | Quick Guide - Page 1
    Epson WorkForce™ 500 Series Quick Guide Basic Printing, Copying, Scanning, and Faxing Maintaining Your All-in-One Solving Problems
  • Epson WorkForce 500 | Quick Guide - Page 2
    Fax Features 14 Sending a Fax 19 Receiving Faxes 21 Printing From Your Camera's Memory Card 22 Inserting Your Camera's Memory Card 22 Printing From Your Computer 24 Printing in Windows 24 Printing With a Macintosh 26 Selecting the Correct Paper Type 30 Scanning Multiple Pages 31 2 Contents
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    Maintaining Your All-in-One 32 Checking the Print Head Nozzles 32 Cleaning the Print Head 33 Checking the Ink Cartridge Status 34 Purchasing Epson Ink Cartridges 35 Replacing Ink Cartridges 36 Solving Problems 38 Checking for Software Updates 38 Problems and Solutions 38 Where To Get Help
  • Epson WorkForce 500 | Quick Guide - Page 4
    the right side. Then slide the edge guide against the paper. Always load paper short edge first, even for landscape printing. Load letterhead or pre-printed paper top edge first. Note: For details on paper and instructions on loading envelopes, see the on-screen Epson Information Center. 4 Loading
  • Epson WorkForce 500 | Quick Guide - Page 5
    genuine Epson ink and paper at Epson Supplies CentralSM at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Paper name Epson Bright White Paper Epson Premium
  • Epson WorkForce 500 | Quick Guide - Page 6
    Glossy Size Borderless 4 × 6 inches Letter (8.5 × 11 inches) Epson Photo Quality Selfadhesive Sheets A4 (8.3 × 11.7 inches) Epson Iron-on Cool Peel Transfer Letter (8.5 x 11 inches) Paper Part Sheet number count S041809 50 S042038 100 S041141 20 S041649 50 S041271 100 S041106 10 S041153
  • Epson WorkForce 500 | Quick Guide - Page 7
    . 1. Open the document cover and place your original face-down on the scanner glass, with the top against the back left corner. If you're scanning 3 × 5- or 4 × 6-inch photos, you can place up to two at a time on the scanner glass. Place them at least 1/4 inch (5 mm) apart. 1/4 inch (5 mm) 2. Close
  • Epson WorkForce 500 | Quick Guide - Page 8
    -up. 4. Slide the edge guides against the originals. Note: When you use the Copy function, letter-size paper is automatically selected for your printed copies. If you copy a legal-size document, the image will be cropped to fit lettersize paper. 8 Placing Originals for Copying, Scanning, or Faxing
  • Epson WorkForce 500 | Quick Guide - Page 9
    , or Epson Presentation Paper Matte. 3. Press the Copy button. 4. Press + or - to select the number of copies you want. 5. Press l or r to select Color or B&W (black and white) copies. Note: Layout is automatically set to With Border when copying plain-paper documents. 6. To change any of the print
  • Epson WorkForce 500 | Quick Guide - Page 10
    restore colors in faded photos, print with or without borders, convert photos to black and white, and crop your photos. 1. Place one or two photos on the scanner glass. Place them at least 1/4 inch (5 mm) apart. 2. Load 4 × 6-inch, 5 × 7-inch, or letter-size Epson photo paper in the sheet feeder
  • Epson WorkForce 500 | Quick Guide - Page 11
    photos. You see these settings: 8. Press l or r to view your photos. To print more than 1 copy of a photo, press + or - to select the number. 9. If you want to crop a photo and enlarge the resulting image area to fit onto your paper, press Display/Crop. ■ To resize the image area, press + or - on
  • Epson WorkForce 500 | Quick Guide - Page 12
    , press OK. 11. When you're ready to copy, press x Start. To cancel copying, press y Stop/ Clear Settings. Note: Do not pull out paper as it is printing; it ejects automatically. When you scan with your computer, you can use additional options to transform faded, dusty, or badly exposed photos into
  • Epson WorkForce 500 | Quick Guide - Page 13
    fax settings, see the on-screen Epson Information Center. Connecting a Phone or Answering Machine 1. Connect the phone cable from the wall jack to the LINE port on the back of the WorkForce 500 Series. LINE port EXT. port Note: If you're connecting the WorkForce 500 Series to a DSL phone line, you
  • Epson WorkForce 500 | Quick Guide - Page 14
    machine is set to pick up on the fourth ring, you should set the WorkForce 500 Series to pick up on the fifth ring or later: 1. Press Setup. 2. Press l to select Fax Settings, then press OK. 3. Select Communication, then press OK. 4. Select Rings to Answer, then press r. 5. Select the number of
  • Epson WorkForce 500 | Quick Guide - Page 15
    Note: To change other settings or print fax reports, see the on-screen Epson Information Center. To turn off the "beep" leave the WorkForce 500 Series unplugged for a long period of time, the date and time settings may get lost. See the on-screen Epson Information Center for instructions on setting
  • Epson WorkForce 500 | Quick Guide - Page 16
    incoming and outgoing faxes, select the paper size loaded in your WorkForce 500 Series, select the size at which faxes are printed, and select when you want printed reports. 1. Press Setup. 2. Select Fax Settings, then press OK. You see this screen: 3. Select Scan & Print Setup, then press OK. 16
  • Epson WorkForce 500 | Quick Guide - Page 17
    On Last Trans. Off On Error (default) On Send Description Sets the scan resolution of outgoing faxes and the print quality of received faxes. Sets the contrast when sending and receiving faxes. Indicates the size of paper loaded in the WorkForce 500 Series. Indicates whether large incoming faxes
  • Epson WorkForce 500 | Quick Guide - Page 18
    Speed Dial List To print your speed dial list, follow these steps: 1. Press the Fax button. 2. Press Display/Crop to view the Fax Reports screen. 3. Select Speed Dial and press OK. 4. Make sure letter-size paper is loaded in the WorkForce 500 Series, then press x Start to print your list. 18 Faxing
  • Epson WorkForce 500 | Quick Guide - Page 19
    a fax by manually entering a fax Press . 5. Select Color or B&W. Note: If the recipient's fax machine prints only in black and white, your fax is automatically sent in black and Settings. If you are scanning with the Automatic Document Feeder, your document is automatically scanned and faxed. If you
  • Epson WorkForce 500 | Quick Guide - Page 20
    redialing message and the WorkForce 500 Series redials after one minute. To redial immediately, press Redial/Pause. Other Ways to Dial a Fax Number In addition to manual transmission, here are a fax information service). Change the setting back to Sending when you're finished. 20 Faxing a Document
  • Epson WorkForce 500 | Quick Guide - Page 21
    see the error message Paper out. Load more paper and press the x Start button to continue. To receive faxes automatically, make sure the Auto Answer light is turned on. To turn it on, press the Auto Answer/Space button. Note: To change the number of rings before the WorkForce 500 Series answers, see
  • Epson WorkForce 500 | Quick Guide - Page 22
    Card The WorkForce 500 Series lets you print photos directly from your digital camera's memory card. You can also print photos using an index sheet or your camera's DPOF™ settings, or transfer files to and from the card. You can also print by connecting your camera directly. See the on-screen Epson
  • Epson WorkForce 500 | Quick Guide - Page 23
    card or turn off the WorkForce 500 Series while the memory card access light is flashing; you may lose data on the card. Selecting Photos From the Screen 1. Load Epson photo paper. See page 5 for a list. 2. Press the Memory Card button. 3. Press l or r to select View and Print Photos. 4. Press OK
  • Epson WorkForce 500 | Quick Guide - Page 24
    page 38 for instructions. Printing in Windows 1. Open a photo or document in an application. 2. Open the File menu and select Print. You see a window like this one: Select EPSON Stylus WorkForce 500 Series Click here to open your printer software 3. Select EPSON WorkForce 500 Series, then click the
  • Epson WorkForce 500 | Quick Guide - Page 25
    or print double-sided, click the Page Layout tab and select settings as necessary. 8. For more printing options, click the Advanced tab. Note: For more information about print settings, click Help or see your on-screen Epson Information Center. 9. Click OK to save your settings. Printing in Windows
  • Epson WorkForce 500 | Quick Guide - Page 26
    ink cartridge status Cancel printing Printing With a Macintosh See the section below for your Mac operating system. Mac OS® X 10.5 1. Open a photo or document in an application. 2. Open the File menu and select Print. 3. Select EPSON WorkForce 500 as the Printer setting. Select EPSON WorkForce 500
  • Epson WorkForce 500 | Quick Guide - Page 27
    , choose a Paper Size setting with a Sheet Feeder - Borderless option. Note: If the setting you want isn't shown (for example, Scale), check for it in your application before printing. Or check for it in the settings for your application at the bottom of this window. (If you're printing from Preview
  • Epson WorkForce 500 | Quick Guide - Page 28
    Select the following settings: Select WorkForce 500 Select your Paper Size Select your document or image orientation For borderless photos, choose a Sheet Feeder - Borderless option in the Paper Size list for your paper size. 3. Click OK to close the Page Setup window. 28 Printing From Your Computer
  • Epson WorkForce 500 | Quick Guide - Page 29
    from the File menu. You see a window like this one: Select your printer Select Print Settings 5. Choose Print Settings from the pop-up menu, and select the following print settings, as necessary: Pop-up menu Select your paper type (see page 30) Select Color or Black Ink Only Select higher quality or
  • Epson WorkForce 500 | Quick Guide - Page 30
    setting in your printer software. This tells the WorkForce 500 Series what kind of paper you're using, so the ink coverage can be adjusted accordingly. For this paper/media Plain paper Epson Bright White Paper Epson Presentation Paper Matte Epson Ultra Premium Photo Paper Glossy Epson Premium Photo
  • Epson WorkForce 500 | Quick Guide - Page 31
    at a time. Note: For detailed scanning instructions, see the on-screen Epson Information Center. 1. Place your document in the Automatic Document Feeder (see page 8). 2. Do one of the following to start Epson Scan: ■ Windows: Double-click the EPSON Scan icon on your desktop. ■ Macintosh: Double
  • Epson WorkForce 500 | Quick Guide - Page 32
    Your All-in-One Follow the steps here to check and clean the print head, and replace ink cartridges. To align the print head, if necessary, see the on-screen Epson Information Center. Checking the Print Head Nozzles If your printouts are faint or have gaps in them, the print head nozzles may be
  • Epson WorkForce 500 | Quick Guide - Page 33
    printer during a cleaning cycle or you may damage it. 6. Press x Start to run a nozzle check and confirm that the print head is clean. Note: If you don't see any improvement after cleaning the print head three times, turn off your WorkForce 500 Series and wait at least six hours to let any dried ink
  • Epson WorkForce 500 | Quick Guide - Page 34
    are not expended. Replace any expended cartridges before printing or copying. Note: If you have installed a High Capacity (68) ink cartridge, the error message on your screen may show it as 69. This is not a problem, however, because the WorkForce 500 Series recognizes that it is actually a High
  • Epson WorkForce 500 | Quick Guide - Page 35
    Capacity color ink cartridges are available only online. We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage. Yields vary considerably based on images printed, print settings, paper type
  • Epson WorkForce 500 | Quick Guide - Page 36
    you are ready to install the ink. Cartridges are vacuum packed to maintain reliability. Leave the expended cartridge(s) installed until you have obtained a replacement, or the ink remaining in the print head nozzles may dry out. 1. Turn on the WorkForce 500 Series. If a cartridge is low or expended
  • Epson WorkForce 500 | Quick Guide - Page 37
    ink, never turn off the WorkForce 500 Series while ink is charging. If you see an ink replacement message on the display screen, press OK and press down all the cartridges securely. If you remove a low or expended ink cartridge, you cannot reinstall and use the cartridge. Replacing Ink Cartridges
  • Epson WorkForce 500 | Quick Guide - Page 38
    your WorkForce 500 Series software. Open your on-screen Epson Information Center and select Download the Latest Software or visit Epson's support website at epson.com/support (U.S.) or epson.ca (Canada). With Windows, you can select Driver Update on the Maintenance tab in the printer settings window
  • Epson WorkForce 500 | Quick Guide - Page 39
    Feeding Problems If paper doesn't feed correctly when printing, remove the paper and flip through the stack to separate the sheets. Reload the paper against the right side and slide the edge guide against it. Do not load too many sheets at once (see page 4). If paper has jammed: 1. Press x Start
  • Epson WorkForce 500 | Quick Guide - Page 40
    . port. Print Quality Problems ■ For the best print quality, use Epson papers (see page 5) and genuine Epson ink cartridges (see page 36). ■ If you notice light or dark bands across your printouts or they are too faint, run a nozzle check (see page 32) to see if the print head needs cleaning. ■ If
  • Epson WorkForce 500 | Quick Guide - Page 41
    to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative Before you call Epson for support, please have the following information ready: ■ Product name (Epson WorkForce 500 Series
  • Epson WorkForce 500 | Quick Guide - Page 42
    one, read and follow these safety instructions: ■ Be sure to follow all warnings and instructions On light stops flashing before unplugging the printer or cutting off power to the electrical , or turn it upside down; otherwise ink may leak from the cartridges. ■ Avoid placing the product in locations
  • Epson WorkForce 500 | Quick Guide - Page 43
    have discomfort or vision problems, see a doctor immediately. ■ Do not put your hand inside the product or touch any cartridges during printing. ■ Install a new ink cartridge immediately after removing an expended one. Leaving cartridges uninstalled can dry out the print head and may prevent the
  • Epson WorkForce 500 | Quick Guide - Page 44
    Will Do To Correct Problems: Should your Epson printer prove defective during the warranty period, please call the Epson ConnectionSM at (562) 276-4382 (U.S.) or (905) 709-3839 (Canada) for warranty repair instructions and return authorization. An Epson service technician will provide telephone
  • Epson WorkForce 500 | Quick Guide - Page 45
    of misuse, abuse, improper installation, neglect, improper shipping, damage caused by disasters such as fire, flood, and lightning, improper electrical current, software problems, interaction with non-Epson products, or service other than by an Epson Authorized Servicer. If a claimed defect cannot
  • Epson WorkForce 500 | Quick Guide - Page 46
    website at: http://www.epson.com. To find the Epson Customer Care Center nearest you, visit http://www.epson.com/support. You can also write to: Epson America, Inc., P.O. that may cause undesired operation. Trade Name: Epson Type of Product: Multifunction printer Model: C361A 46 Notices
  • Epson WorkForce 500 | Quick Guide - Page 47
    but not all areas, the sum of the RENs of all devices connected to one line should not exceed five (5.0). To be certain of the number of devices service. This product is not intended to be repaired. If you experience trouble with this equipment, please contact: Name: Address: Telephone: Epson
  • Epson WorkForce 500 | Quick Guide - Page 48
    connected to a compatible modular jack that is also compliant. See installation instructions for details. The Telephone Consumer Protection Act of 1991 makes it major nationwide problem. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this
  • Epson WorkForce 500 | Quick Guide - Page 49
    the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user
  • Epson WorkForce 500 | Quick Guide - Page 50
    Trademarks Epson, PRINT Image Matching, and the PRINT Image Matching logo are registered trademarks; Epson Exceed Your Vision is a registered logomark; and Supplies Central is a service mark of Seiko Epson Corporation. WorkForce is a trademark and Epson Connection is a service mark of Epson America
  • Epson WorkForce 500 | Quick Guide - Page 51
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Epson WorkForce
500 Series
Quick Guide
Basic Printing, Copying, Scanning, and Faxing
Maintaining Your All-in-One
Solving Problems
™