Epson WorkForce ES-300W Users Guide

Epson WorkForce ES-300W Manual

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  • Epson WorkForce ES-300W | Users Guide - Page 1
    ES-200/ES-300W User's Guide
  • Epson WorkForce ES-300W | Users Guide - Page 2
  • Epson WorkForce ES-300W | Users Guide - Page 3
    Contents ES-200/ES-300W User's Guide ...7 Scanner Basics...8 Scanner Parts Locations ...8 Scanner Parts...8 Scanner Buttons and Lights...12 User Replaceable Epson Scanner Parts and Accessories 14 Changing the Power Save Settings...14 Charging the Battery (ES-300W)...15 Loading Originals...18
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    in Epson Scan Service 95 Cleaning and Transporting Your Scanner 98 Cleaning Your Scanner ...98 Cleaning Inside Your Scanner...98 Checking the Scanner Roller Counter 107 Replacing the Scanner Rollers ...109 Resetting the Scanner Roller Counter 115 Transporting Your Scanner ...116 Solving Problems
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    Scanning Software Does Not Operate Correctly 123 Cannot Start Epson Scan 2 ...124 Original Feeds Incorrectly in Scanner 124 Original Jams in Scanner...125 Scanning is Slow ...127 Solving Network Scanning Problems 128 Cannot Scan Over a Network ...128 Scanner Cannot Connect to a Wireless Router
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    Battery Safety Instructions (ES-300W 146 Restrictions on Copying ...146 Default Delay Times for Power Management for Epson Products 147 Binding Arbitration and Class Waiver 147 Trademarks ...150 Copyright Notice...151 libTIFF Software Acknowledgment 151 A Note Concerning Responsible Use of
  • Epson WorkForce ES-300W | Users Guide - Page 7
    ES-200/ES-300W User's Guide Welcome to the ES-200/ES-300W User's Guide. For a printable PDF copy of this guide, click here. 7
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    Charging the Battery (ES-300W) Scanner Parts Locations See these sections to identify the parts on your scanner. Scanner Parts Scanner Buttons and Lights User Replaceable Epson Scanner Parts and Accessories Parent topic: Scanner Basics Scanner Parts Note: The illustrations show the ES-300W, but the
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    2 Cover latch 1 Output slot 2 Card slot 3 Mode selector 4 Edge guides 5 Paper guide 6 Input tray 9
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    7 ADF (Automatic Document Feeder) 8 Connection mode switch (ES-300W only) 1 Power inlet 10
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    2 USB port 1 Scanner cover 2 Pickup roller 3 Separation pad 1 AC adapter 11
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    2 Power cord 3 SuperSpeed USB 3.0 cable Parent topic: Scanner Parts Locations Scanner Buttons and Lights ES-200 1 power button 2 ! error light 3 automatic feeding mode light 4 stop button 5 Ready light 6 start button 12
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    ES-300W 1 power button 2 ! error light 3 automatic feeding mode light 4 stop button 5 Ready light 6 start button 7 Wi-Fi connect button 8 Wi-Fi on/off light 9 battery light Parent topic: Scanner Parts Locations 13
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    Navigate to the Apps screen and select Epson Scan 2 Utility. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2 Utility. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility. 14
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    a power off timer setting for the AC power or AC adapter and Battery or USB power settings. 5. Close the Epson Scan 2 Utility. Parent topic: Scanner Basics Charging the Battery (ES-300W) The scanner runs on battery power when it is connected to the computer with a USB cable or WiFi. You can charge
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    cord. The battery charging light turns orange while the battery is charging. When charging is complete, the light turns blue (if the scanner is on) or turns off (if the scanner is off). Note: The battery takes about 3 hours to fully charge. To charge the battery from a computer with a USB connection
  • Epson WorkForce ES-300W | Users Guide - Page 17
    light turns orange while the battery is charging. When charging is complete, the light turns blue (if the scanner is on) or turns off (if the scanner is off). Note: Battery charging time when the scanner is on is about 4 hours when connected to a USB 3.0 port and about 20 hours when connected to
  • Epson WorkForce ES-300W | Users Guide - Page 18
    Loading Originals Follow the instructions here to load your originals into the scanner. Note: The illustrations show the ES-300W, but the steps are the same for the ES-200. Loading Originals in the Input Tray Loading Receipts in the Input Tray Loading Special Originals Loading Plastic Cards in the
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    2. Press the power button to turn on the scanner, if necessary. 19
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    3. Extend the paper guide. Note: If you are loading an original that is 14.5 inches (368.3 mm) or longer, do not extend the paper guide. 20
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    4. Raise the input tray edge guides and slide them all the way out. 5. If you are loading a multi-page original, fan your stack of originals. Note: If you are loading an original that is 14.5 inches (368.3 mm) or longer, load only one sheet at a time. 21
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    6. Stack the originals with the printed side facing down and slide the stack so the leading edge is at an angle as shown. 22
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    7. Slide the mode selector to ADF and load standard originals into the input tray printed side down and top edge first. Slide in the originals until they meet resistance and the Ready light becomes brighter. 23
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    8. Slide the edge guides against the edges of the original. Note: If you are scanning originals that are 14.5 inches (368.3 mm) or longer, support the original as it enters into and ejects from the scanner as shown. 24
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    Original Document Specifications Related topics Scanning Original Document Specifications You can load original documents that meet these specifications in your scanner. Paper type Plain paper Fine paper Recycled paper Paper size Letter (8.5 × 11 inches [216 × 279 mm]) Legal (8.5 × 14 inches [216
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    lb (190 g/m²): 8 cards 58 lb (220 g/m²): 6 cards Caution: Do not load the following types of originals in the scanner, or they may be damaged or may damage the scanner: • Photos • Thermal paper • Coated paper • Glossy originals • Fabric or other non-paper originals • Originals with uneven surfaces
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    1. Slide the cover latch to open the scanner. Note: Do not extend the paper guide. 2. Press the power button to turn on the scanner, if necessary. 27
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    Automatic Feeding Mode checkbox on the Main Settings tab, then click Scan. The Automatic Feeding Mode light on the scanner turns on. Note: Make sure to specify the correct Document Size in Epson Scan 2. If the receipt length is 34 inches (863.6 mm) or less, select Auto Detect (Long Paper) to detect
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    4. Raise the input tray edge guides and adjust them to the width of the receipt. 29
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    5. Slide the mode selector to ADF and load the receipt into the input tray printed side down and top edge first. 30
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    6. Guide the receipt into the ADF and support it as it enters automatically into the scanner. (You can continue feeding receipts into the scanner, one after another, while the scanner is in Automatic Feeding Mode.) 7. When you are finished scanning, press the Feeding Mode. Receipt Specifications
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    mm) long at a resolution of 300 dpi or less as long as you support the original as it enters into and exits out of the scanner. Parent topic: Loading Receipts in the Input Tray Loading Special Originals You can load turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2. 32
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    1. Slide the cover latch to open the scanner. 2. Press the power button to turn on the scanner, if necessary. 33
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    3. Extend the paper guide. 34
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    4. Raise the input tray edge guides and slide them all the way out. 5. Slide the mode selector to ADF. 35
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    6. Do one of the following: • For an envelope, load it vertically in the input tray with the printable side down and the flap facing as shown. Slide in the envelope until it meets resistance and the Ready light becomes brighter. 36
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    • For thick originals, load them vertically in the input tray printable side down and top edge first. Slide in the originals until they meet resistance and the Ready light becomes brighter. 37
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    7. Slide the edge guides against the edges of the original. Special Original Specifications Parent load envelopes or thick originals (such as post cards or business cards) that meet these specifications in your scanner. Paper type Envelopes Paper size 4.72 × 9.25 inches (120 × 235 mm) 3.62 × 6.50
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    that meet the card specifications in the card slot. Note: Do not load plastic cards into the ADF. 1. Slide the cover latch to open the scanner. 39
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    2. Press the power button to turn on the scanner, if necessary. 3. Slide the mode selector to card. 40
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    4. Load the card into the card slot face up and top edge first until the leading edge of the card is pulled into the scanner. Make sure to insert the card according to the white guidelines on the card slot. 41
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    not load plastic cards horizontally or at an angle. When scanning starts, the card is taken into the scanner, protrudes slightly from the slot at the back, and then returns through the scanner and ejects from the card slot at the front. Do not touch the card until it is fully ejected
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    Related topics Scanning Plastic Card Specifications You can load original plastic and laminated cards that meet these specifications in your scanner's card slot. Card type Card size Plastic cards, 2.1 × 3.3 inches standard (ISO7810 ID- (54 × 85.6 mm) 1 compliant) Card thickness Loading
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    your scanner over a Wi-Fi network (ES-300W). Manual Network Connection Setup Connecting to an Existing Wi-Fi Network Direct Wi-Fi Mode (AP Mode) Setup Wi-Fi Protected Setup (WPS) Epson DocumentScan App for iOS/Android Restoring Default Network Settings Manual Network Connection Setup If the software
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    be connected to your computer over a wireless or wired network. 1 Epson scanner 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable (used only for wired connection to the wireless router or access point) Manually Connecting to a Wi-Fi Router
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    Config You can use EpsonNet Config to connect the scanner to an existing Wi-Fi network on a router or access point. Note: You must have a computer with a wireless adapter to set up the connection. If EpsonNet Config is not installed, go to the Epson website. 1. Slide the cover latch to open the
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    EpsonNet Config. • Mac: Open the Applications folder, select Epson Software > EpsonNet > EpsonNet Config > EpsonNet Config. 6. Select your scanner from the list and click Configuration. 7. Select Network Interface > Network > Basic (Wireless). 8. Select the following settings for your infrastructure
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    connection's security level. • WEP Settings or WPA Settings: Enter the wireless connection's security key. 9. Click Transmit. 10. Open the Device menu and select Quit. 11. Turn off the scanner. 12. Disconnect the computer or device's direct Wi-Fi connection, then connect the computer or device
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    ): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2 Utility. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility. 2. Select Settings from the Scanner drop-down list. You see a screen like this: Note: If
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    and click Add. 5. Click OK to save your settings and then close Epson Scan 2 Utility. Determining the Scanner's IP Address Parent topic: Connecting to an Existing Wi-Fi Network Determining the Scanner's IP Address If you have multiple scanners on your network, you need to know the IP address of the
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    the Applications folder and select Epson Software > EpsonNet > EpsonNet Config > EpsonNet Config. 2. Locate your scanner in the list and write Setup You can set up your scanner to communicate directly with your computer or another device without requiring a wireless router or access point. If your
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    Note: Devices directly connected to the scanner cannot communicate with each other through the scanner. Make sure to set the connection mode switch on the scanner to the AP mode position. 1 Epson scanner 2 Computer with a wireless interface 3 Other wireless devices Enabling a Direct Wi-Fi (AP Mode)
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    connected to other Wi-Fi networks, so you must reconnect to the scanner in AP mode from the smart device when you turn the scanner back on. To avoid reconnecting every time you turn the scanner off and back on, connect the scanner to an access point instead. Before you begin, note the SSID
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    , search for and select the SSID shown on the label on the back of the scanner. 5. Enter the password shown on the label on the back of the scanner. When the ready and Wi-Fi lights on the scanner stay on, an AP mode connection is established. Parent topic: Direct Wi-Fi Mode
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    1. Slide the cover latch to open the scanner. 2. Set the connection mode switch on the scanner to the AP mode position. 55
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    it when the ready and Wi-Fi lights flash alternately. The scanner enters standby mode for WPS connection for two minutes. 5. Press or the connection attempt will fail. When the ready and Wi-Fi lights on the scanner stay on, the connection is established. Parent topic: Direct Wi-Fi Mode (AP Mode
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    is no hardware button, there may be a virtual WPS button in the software for the device. Check your network product documentation for details. Using WPS If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your scanner to the network. 1. Slide
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    2. Set the connection mode switch on the scanner to the Wi-Fi position. 3. Turn on the scanner. Wait for the ready and Wi-Fi lights on the scanner to flash simultaneously. 4. Press and hold the WPS button on your wireless router or access point until the security light flashes. Note: If you cannot
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    on, the connection failed. Press the stop button to clear the error, restart the scanner and access point, and repeat these steps. Parent topic: Wi-Fi Protected Setup Network If you have a WPS-enabled wireless router or access point that supports PIN mode, you can use Wi-Fi Protected Setup (WPS) PIN
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    1. Slide the cover latch to open the scanner. 2. Set the connection mode switch on the scanner to the AP mode position. 60
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    connect button and press the power button to turn on the scanner. 4. Hold the Wi-Fi connect button until the ready and Wi-Fi lights on the scanner flash alternately. 5. Use your computer to enter the PIN code 01234565 into the wireless router or access point within two minutes. The ready and Wi
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    9. Set up network scanning on your computer. Parent topic: Wi-Fi Protected Setup (WPS) Related tasks Setting Up Network Scanning Epson DocumentScan App for iOS/Android You can use the Epson DocumentScan app to scan from a network scanner to an iOS or Android device over a direct Wi-Fi connection. 62
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    You can find more information about Epson DocumentScan by searching for the app on the App Store (iOS) -Fi (AP Mode) Connection Restoring Default Network Settings If you need to solve a problem with your network connection, you can restore all network settings to their defaults. 1. Set the connection mode
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    2. Press and hold the Wi-Fi connect button and press the power button to turn on the scanner. 3. Hold the Wi-Fi connect button until the ready and 4. Turn off the scanner. The default network settings are restored. Parent topic: Wi-Fi Networking Wi-Fi lights on the scanner flash alternately. 64
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    ) and Document Capture (Mac) do not support scanning from the start button on your scanner over a wireless network. Launch Epson Scan 2 before scanning from the start button on your scanner. 1. Make sure the scanner is connected to your computer or network (ES-300W). 2. If you are scanning using the
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    Note: Document Capture Pro (Windows) and Document Capture (Mac) do not support scanning from the start button on your scanner over a wireless network (ES-300W). Launch Epson Scan 2 before scanning from the start button on your scanner. 1. Start Document Capture Pro or Document Capture on a computer
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    All apps > EPSON > Epson Scan 2. • Windows 8.x: Navigate to the Apps screen and select Epson Scan 2. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2. • Mac: Open the Applications folder, open the Epson Software folder, and
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    You see an Epson Scan 2 window like this: 68
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    Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan, and open the scanned image in the program. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.) 2. Select your product. Note
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    You see an Epson Scan 2 window like this: 70
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    . 1. Do one of the following to start Document Capture Pro (Windows) or Document Capture (Mac): • Windows 10: Click and select All Apps > Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and
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    You see a window like this: 3. Click the Scan icon. 72
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    you want to use and click . • Mac: Close the Scan window. Open the Scan menu at the top of the screen and select Displays the EPSON Scan Setup Screen. Click the Scan icon and select any displayed scan settings you want to use. 73
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    to the current captured images, click the Add Page button, select Acquire from Scanner, and repeat the previous steps. 9. Check the scanned images and edit Loading Originals in the Input Tray Scanning in Epson Scan 2 Scanning in Epson Scan 2 Epson Scan 2 automatically scans your document and saves
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    You see this window: 75
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    the original that you want to scan. 4. Select the Document Size setting that matches the size of your original, or select Auto Detect to have Epson Scan 2 automatically detect the size. You can select Customize to enter a custom size, if necessary. 5. Select your original image type and how you want
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    2 previews your original and displays the results in the Epson Scan 2 window. 11. Reinsert your original into the ADF or card slot. 12. Select any additional settings that you want to use on the Main
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    Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Stitch Images When scanning double-sided the scanned pages as one file. Note: You must select a file format that supports multi-page such as PDF or Multi-TIFF. Detect Double Feed If you are
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    Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may text recognition in OCR (Optical Character Recognition) programs. Skip Blank Pages If the scanner detects marks from the other side of a blank page and adds the marks to
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    length is more than 34 inches (863.6 mm), select Customize to create a custom document size up to 44 inches (1,117.6 mm). Parent topic: Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the
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    created for exchanging data between many programs, such as graphic and DTP software. Multi-TIFF (*.tif) A TIFF file format when multiple pages are size but enlarge it later in an image-editing program. Increase the Epson Scan 2 Resolution setting in your scan. Increase the resolution by the same
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    Editable Text (OCR) Scanning to a SharePoint Server or Cloud Service Parent topic: Scanning Scanning Two Originals onto One Sheet (Stitching original in the scanner. 3. Do one of the following to start Document Capture Pro: • Windows 10: Click and select All Apps. Select Epson Software, then select
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    You see this window: 4. Click the Scan icon, then click Detailed Settings. You see an Epson Scan 2 window like this: 5. Select Double-Sided as the Scanning Side setting. 6. Select the original document size as the Document Size setting. 7. Select one of
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    to start a new scanned file. 2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select All Apps > Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select
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    3. Click the Scan icon. 4. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro for details. 5. Click Scan. You see a preview of your scan in the Document Capture Pro window. 6. Click one of the Destination icons to choose where to send your
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    , slide the mode selector to ADF. If you are scanning using the card slot, slide the mode selector to card. 2. Load your original in the scanner. 3. Do one of the following to open ABBYY FineReader: • Windows 10: Click and select All Apps > ABBYY FineReader 12 Sprint > ABBYY FineReader 12 Sprint
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    . 8. Click Preview and adjust the area you want to scan, if necessary. 9. Reload the ejected original in the scanner. 10. Click Scan to Document. 11. Select the program or format you want to scan to. You see the Save As window. 12. Select a name
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    , slide the mode selector to ADF. If you are scanning using the card slot, slide the mode selector to card. 2. Load your original in the scanner. 3. Open the Applications folder and double-click the ABBYY FineReader Sprint icon. You see a window like this: 4. Select your product from the Source list
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    You see a window like this: 7. Select your scan settings and click Scan. Then click Finish Import. 89
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    You see your scanned image. 8. Click on the Export icon 90
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    9. Select the program or format you want to scan to and click Next. 91
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    and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your scanner software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install the components if you
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    2. Load your original in the scanner. 3. Start Epson Scan 2. 4. Select your scan settings. 5. Click Preview and adjust the area you want to scan, if necessary. 6. Reload the ejected original in the scanner. 7. Select Searchable PDF as the Image Format setting. 8. Select Options from the Image Format
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    ), Microsoft Excel (.xlsx), or Microsoft PowerPoint (.pptx). 1. Load your original in the scanner. 2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select All Apps > Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document
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    (Mac) to upload scanned images to a SharePoint server or a cloud service. 1. Do one of the following to start Document Capture Pro (Windows) or Document Capture (Mac): • Windows 10: Click and select All Apps > Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and
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    Destination icons to choose where to save your scanned file. (If you cannot see all of the icons below, the service software may not be installed, the service may not be available on your platform, or you need to click the arrow next to the icons.) • Web Folder (WebDAV) • Microsoft SharePoint
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    • Google Drive • SugarSync You see the Transfer Settings window. 6. Enter any required information to set up the destination. If you have previously created a saved setting for the destination, select it from the drop-down list. 7. Adjust any save settings, then click OK or Send, depending on
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    : Cleaning and Transporting Your Scanner Cleaning Inside Your Scanner Clean your scanner regularly to make sure that no dust builds up on the glass scanning surfaces. Dust can cause spots or lines in your scanned images. Note: The illustrations show the ES-300W, but the instructions are the same for
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    2. Disconnect any connected cables. 3. Pull the edge of the scanner cover firmly at the arrow mark to open it. 99
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    4. Use a soft, moist cloth to wipe off any dust or dirt on the glass scanning surfaces and the rollers inside the scanner cover. Caution: Do not spray glass cleaner directly on the scanning surfaces. Be careful not to place too much force on the glass. 100
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    5. Squeeze the tabs on the sides of the separation pad and pull up to remove it. 6. Use a soft cloth to wipe off any dust or dirt on the separation pad. 101
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    7. To replace the separation pad, slide it into the groove as shown and push it in until you hear it click into place. 102
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    8. Press the pickup roller cover latch and pull up the cover to remove it. 103
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    9. Slide the pickup roller to the right and lift up to remove it. 10. Wipe off any dust or dirt on the pickup roller using a soft, moist cloth. Caution: Use only a soft, moist cloth to clean the roller; using a dry cloth may damage the surface of the roller. 104
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    11. To replace the pickup roller, align the notch on the roller unit and slide it to the left. Press down to secure the roller. 105
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    and reinstall it, then try to close the cover again. 13. Plug in the AC adapter and press the power button to turn on the scanner. 14. Hold down the start button for at least two seconds while opening the
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    clicks into place. Parent topic: Cleaning and Transporting Your Scanner Checking the Scanner Roller Counter Check the scanner roller counter to determine when your rollers need to be replaced. When you replace the scanner rollers, reset the scanner roller counter so you know when you may need to
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    Scan 2 Utility. • Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. • Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. 3. Click the Counter tab. You see a screen like this: 4. If the number of
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    see when you need to replace the rollers. Note: The illustrations show the ES-300W, but the instructions are the same for the ES-200. 1. Turn off the scanner. 2. Unplug the AC adapter. 3. Disconnect any connected cables. 4. Pull the edge of the scanner cover firmly at the arrow mark to open it. 109
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    5. Press the pickup roller cover latch and pull up the cover to remove it. 110
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    6. Slide the pickup roller to the right and lift up to remove it. 7. To install the new pickup roller, align the notch on the roller unit and slide it to the left. Press down to secure the roller. 111
  • Epson WorkForce ES-300W | Users Guide - Page 112
    8. Align the left edge of the pickup roller cover into the notches as shown and press it down until you hear it click into place. Note: If you are not able to close the cover, the pickup roller is not installed correctly. Remove the roller unit and reinstall it, then try to close the cover again.
  • Epson WorkForce ES-300W | Users Guide - Page 113
    9. Squeeze the tabs on the sides of the separation pad and pull up to remove it. 113
  • Epson WorkForce ES-300W | Users Guide - Page 114
    pad, slide it into the groove as shown and push it in until you hear it click into place. 11. Close the scanner cover. Press the edge of the scanner cover firmly at the arrow mark until the scanner cover clicks into place. 12. Plug in the AC adapter and turn on the
  • Epson WorkForce ES-300W | Users Guide - Page 115
    Navigate to the Apps screen and select Epson Scan 2 Utility. • Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. • Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. 3. Click the Counter tab. 115
  • Epson WorkForce ES-300W | Users Guide - Page 116
    You see a screen like this: 4. Click Reset. The Number of Scans field changes to 0 (zero). 5. Close the Epson Scan 2 Utility screen. Parent topic: Replacing the Scanner Rollers Transporting Your Scanner If you need to ship your product, transport it a long distance, or store it for an extended
  • Epson WorkForce ES-300W | Users Guide - Page 117
    3. Close the input tray extension and the input tray. 4. Place the scanner in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Parent topic: Cleaning and Transporting Your Scanner 117
  • Epson WorkForce ES-300W | Users Guide - Page 118
    your product. Scanner Light Status Solving Scanning Problems Solving Network Scanning Problems Solving Scanned Image Quality Problems Uninstall Your Scanner Software Where to Get Help Scanner Light Status You can often diagnose problems with your scanner by checking its lights. ES-200 1 ! error
  • Epson WorkForce ES-300W | Users Guide - Page 119
    ES-300W 1 ! error light 2 automatic feeding mode light 3 Ready light 4 Wi-Fi light 5 battery light 119
  • Epson WorkForce ES-300W | Users Guide - Page 120
    : (ES-300W) • ! error • Wi-Fi Condition/solution A paper jam or a double feed has occurred. Remove any paper loaded in the input tray. If the light continues to flash, a scanner error may have occurred. Turn the scanner off and then back on again. If the error continues, contact Epson for support
  • Epson WorkForce ES-300W | Users Guide - Page 121
    ES- 300W) Condition/solution The battery is too hot, damaged, or at the end of its service life and, therefore, unable to charge. Charge the battery within an ambient temperature range of 46 to 95 °F (8 to 35 °C). If the error continues, the scanner may be malfunctioning. Contact Epson for support
  • Epson WorkForce ES-300W | Users Guide - Page 122
    when operating on the battery (ES-300W), disconnect the AC adapter and USB cable and press the reset button on the bottom of the scanner. Then, reconnect the scanner and try again. Parent topic: Solving Scanning Problems Related tasks Changing the Power Save Settings Scanner Button Does Not Work as
  • Epson WorkForce ES-300W | Users Guide - Page 123
    the product (ES-300W). • Make sure Epson Scan 2 and other applications are installed correctly. If necessary, uninstall and reinstall it. • Document Capture Pro (Windows) and Document Capture (Mac) do not support using the button to scan over a wireless connection. Connect the scanner using a USB
  • Epson WorkForce ES-300W | Users Guide - Page 124
    such as sleep or standby. If so, wake your system and restart Epson Scan 2. • If you connected the scanner using a USB cable, make sure it is connected directly to your the scanner is ready to scan. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Scanner Software Related
  • Epson WorkForce ES-300W | Users Guide - Page 125
    setting. Parent topic: Solving Scanning Problems Related tasks Cleaning Inside Your Scanner Related topics Loading Originals Original Jams in Scanner If an original has jammed inside the scanner, follow these steps: Note: The illustrations show the ES-300W, but the instructions are the same for the
  • Epson WorkForce ES-300W | Users Guide - Page 126
    3. Pull the edge of the scanner cover firmly at the arrow mark. 126
  • Epson WorkForce ES-300W | Users Guide - Page 127
    pull out any jammed originals from inside the scanner. 5. Close the scanner cover. 6. Carefully follow all loading instructions when you reload originals. Parent topic: Solving Scanning Problems Related tasks Cleaning Inside Your Scanner Related topics Loading Originals Scanning is Slow If scanning
  • Epson WorkForce ES-300W | Users Guide - Page 128
    See your virus protection or security software instructions for details. The TWAIN.log problems scanning over a network (ES-300W). Cannot Scan Over a Network Scanner Cannot Connect to a Wireless Router or Access Point Parent topic: Solving Problems Cannot Scan Over a Network If you cannot start Epson
  • Epson WorkForce ES-300W | Users Guide - Page 129
    make sure you are using them in the software. Parent topic: Solving Network Scanning Problems Related topics Wi-Fi Networking Scanner Cannot Connect to a Wireless Router or Access Point If your scanner has trouble finding or connecting to a wireless router or access point, try these solutions: • If
  • Epson WorkForce ES-300W | Users Guide - Page 130
    any anti-virus software on your wireless router or access instructions that came with your scanner to enter your wireless network name manually scanner's IP address is set correctly. Parent topic: Solving Network Scanning Problems Related topics Wi-Fi Networking Solving Scanned Image Quality Problems
  • Epson WorkForce ES-300W | Users Guide - Page 131
    Epson Scan 2. Parent topic: Solving Scanned Image Quality Problems Related references Image Format Options Related tasks Scanning in Epson the scanner or original while scanning. • Operate the scanner on a flat, stable surface. • Make sure the originals are ejecting properly. • Adjust these Epson
  • Epson WorkForce ES-300W | Users Guide - Page 132
    software, check the manual for any additional adjustments. Parent topic: Solving Scanned Image Quality Problems Related references Image Format Options Related tasks Scanning in Epson in the scanner's screen and your original's halftone screen. To reduce this effect, adjust these Epson Scan 2
  • Epson WorkForce ES-300W | Users Guide - Page 133
    : Solving Scanned Image Quality Problems Related tasks Cleaning Inside Your Scanner Scanned Image is Cropped If the edges of a scanned image are cropped, try the following solutions: • Select Auto Detect or Auto Detect (Long Paper) as the Document Size setting in Epson Scan 2, Document Capture Pro
  • Epson WorkForce ES-300W | Users Guide - Page 134
    problem, uninstall Epson Scan 2 and reinstall it. Parent topic: Solving Scanned Image Quality Problems Uninstall Your Scanner Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system. Uninstalling Scanner Software
  • Epson WorkForce ES-300W | Users Guide - Page 135
    for instructions. Note: If you find that re-installing your scanner software does not solve a problem, contact Epson. Parent topic: Uninstall Your Scanner Software Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit
  • Epson WorkForce ES-300W | Users Guide - Page 136
    product. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative Before you call Epson for support, please have the following information ready: • Product name • Product serial number (located on a
  • Epson WorkForce ES-300W | Users Guide - Page 137
    Specifications (ES-300W) Safety and Approvals Specifications Windows System Requirements Make sure your system meets these requirements before using it with your scanner. Operating system Microsoft Windows 10, 8.x, Windows 7, Windows Vista, Windows XP Professional x64 Edition Service Pack
  • Epson WorkForce ES-300W | Users Guide - Page 138
    General Specifications Scanner type Photoelectric device Effective pixels Document size Paper input Paper output Paper capacity Scanning resolution Output resolution Portable, sheet feed, one pass duplex, color CIS
  • Epson WorkForce ES-300W | Users Guide - Page 139
    external Super-Speed USB port IEEE802.11b/g/n (ES-300W) (You cannot use a USB and network connection at the same time [ES-300W].) RGB LED Parent topic: Technical Specifications Dimension Specifications Height Width Depth Weight ES-200: 2 inches (51 mm) ES-300W: 2.6 inches (67 mm) 11.3 inches (288
  • Epson WorkForce ES-300W | Users Guide - Page 140
    : Technical Specifications Electrical Specifications Scanner Note: Check the label on the scanner and the AC adapter for (approximately) Sleep mode: 1.2 W (approximately) Power off mode: 0.5 W or less ES-300W (Wi-Fi connection): Operating: 10 W (approximately) Ready mode: 3.9 W (approximately)
  • Epson WorkForce ES-300W | Users Guide - Page 141
    Hz DC 5 V 3A Battery (ES-300W) Type Rated voltage Rated capacity Charging time Li-ion 3.6 V 2090mAh AC adapter: 3 hours (approximately) USB 3.0 port: 4 hours (approximately) USB 2.0 port: 20 hours (approximately) (USB charging times with scanner turned on; if the scanner is turned off, charging
  • Epson WorkForce ES-300W | Users Guide - Page 142
    . Parent topic: Technical Specifications Network Interface Specifications (ES-300W) Wireless LAN standard Wireless security Frequency range Coordination modes Maximum radio-frequency power transmitted IEEE 802.11 b/g/n WPA2-PSK (AES); WPA2 compliant with support for WPA/WPA2 Personal WEP (64/128
  • Epson WorkForce ES-300W | Users Guide - Page 143
    ES-300W: This equipment contains the following wireless module: • Manufacturer: Askey Computer Corporation. • Type: WLU6117-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson To prevent radio interference to the licensed service, this device is intended to be
  • Epson WorkForce ES-300W | Users Guide - Page 144
    important notices about your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site for information on how to return your Epson products for proper disposal. Important Safety Instructions Battery Safety Instructions (ES-300W) Restrictions on Copying
  • Epson WorkForce ES-300W | Users Guide - Page 145
    scanner or a scanner option by yourself except as specifically explained in this guide • Unplug the scanner and the AC adapter, and refer servicing to qualified service personnel under the that are not covered by the operating instructions.) • Unplug the scanner and the AC adapter before cleaning.
  • Epson WorkForce ES-300W | Users Guide - Page 146
    • If you are not going to use the scanner for a long period, be sure to unplug the AC adapter from the electrical outlet. Parent topic: Notices Battery Safety Instructions (ES-300W) • If the battery is not fully charged within the specified time, stop charging. Otherwise, the battery could become
  • Epson WorkForce ES-300W | Users Guide - Page 147
    checks, etc.), monthly passes, concession tickets, etc. • Passports, driver's licenses, warrants of fitness, road passes, food stamps, tickets, source code of any software included with this product. Parent topic: Notices Default Delay Times for Power Management for Epson Products This product will
  • Epson WorkForce ES-300W | Users Guide - Page 148
    if your address changes by emailing us at [email protected] or writing us at the Epson Address above. Notice of the Dispute shall include the that court. 1.5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS. YOU AND EPSON AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN
  • Epson WorkForce ES-300W | Users Guide - Page 149
    any settlement offer made shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Epson is entitled. The discovery or exchange of non-privileged information relevant to the Dispute may be allowed during the arbitration. c) Arbitration Fees
  • Epson WorkForce ES-300W | Users Guide - Page 150
    (30) days of your assent to this Agreement (including without limitation the purchase, download, installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i) your name, (ii) your mailing address, and (iii) your request to be excluded from the
  • Epson WorkForce ES-300W | Users Guide - Page 151
    comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the as Epson approved Products by Seiko Epson Corporation. This information is subject to change without notice. libTIFF Software
  • Epson WorkForce ES-300W | Users Guide - Page 152
    , AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. Parent topic: Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any
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ES-200/ES-300W User's Guide