Epson WorkForce Pro WF-M5899 Users Guide
Epson WorkForce Pro WF-M5899 Manual
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- Epson WorkForce Pro WF-M5899 | Users Guide - Page 1
WF-M5899 User's Guide - Epson WorkForce Pro WF-M5899 | Users Guide - Page 2
- Epson WorkForce Pro WF-M5899 | Users Guide - Page 3
Contents WF-M5899 User's Guide...17 Product Basics ...18 Installing or Using Optional Parts ...18 Optional Accessories and Replacement Parts 19 Installing the Optional Paper Cassette Units 19 Enabling the - Epson WorkForce Pro WF-M5899 | Users Guide - Page 4
51 Using AirPrint ...51 Setting Up Printing on a Chromebook 52 Android Printing Using the Epson Print Enabler 52 Using the Mopria Print Service ...53 Voice-activated Printing ...54 Wi-Fi or Wired Networking...55 Network Security Recommendations 55 Wi-Fi Infrastructure Mode Setup...56 Selecting - Epson WorkForce Pro WF-M5899 | Users Guide - Page 5
Selecting Printer Language and Interface Settings 79 Printing Language and Interface Options 79 Printing a PCL or PS3 (PostScript) Status Sheet 80 Loading Paper ...81 Loading Paper in the Paper Cassettes and Rear Paper Tray 81 Paper Loading Capacity ...84 Double-sided Printing Capacity ...89 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 6
Custom Color Correction Options - Windows 115 Image Options and Additional Settings - Windows 116 Header/Footer Settings - Windows 117 Selecting a Printing Preset - Windows 118 Selecting Extended Settings - Windows 120 Extended Settings - Windows 121 Printing Your Document - Windows 122 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 7
Locking Printer Settings - PCL Driver - Windows 150 PCL Driver Locked Setting Options 152 Printing with the PostScript (PS3) Printer Software - Windows 153 Selecting Basic Print Settings - PostScript Printer Software - Windows 153 Selecting Default Print Settings - PostScript Printer Software - - Epson WorkForce Pro WF-M5899 | Users Guide - Page 8
Scanning with Job Scan in Document Capture Pro - Windows 188 Adding and Assigning Scan Jobs with Document Capture Pro - Windows 190 Scanning Two Originals onto One Sheet (Stitching Images) - Windows 193 Scanning Multi-Page Originals as Separate Files - Windows 196 Scanning with Document Capture - Epson WorkForce Pro WF-M5899 | Users Guide - Page 9
241 Fax Reception ...241 Receiving Faxes Automatically 242 Receiving Faxes Manually...242 Forwarding Received Faxes...243 Receiving a Fax by Polling Ink Pack), Maintenance Box, and Cassette Rollers 255 Ink Pack Safety Instructions ...255 Check Ink and Maintenance Box Status 256 Checking Ink Status - Epson WorkForce Pro WF-M5899 | Users Guide - Page 10
Aligning the Print Head Using the Product Control Panel 274 Adjusting the Print Quality Using the Product Control Panel 274 Cleaning the Paper Guide ...276 Cleaning the Translucent Film...276 Checking the Number of Sheets on the LCD Screen 278 Cleaning and Transporting Your Product 280 Cleaning - Epson WorkForce Pro WF-M5899 | Users Guide - Page 11
PDL File Operations 307 Enabling Program Verification on Start Up 307 Using Your Product on a Secure Network 308 Configuring Protocols and Services in Web Config 308 Protocol Settings...308 Configuring SSL/TLS Communication 313 Configuring SSL/TLS Settings 313 Configuring a Server Certificate - Epson WorkForce Pro WF-M5899 | Users Guide - Page 12
a CA Certificate ...330 Deleting a CA Certificate...331 Setting Up Universal Print (Microsoft 331 Using Epson Device Admin Configuration Software 331 Solving Problems ...333 Viewing the Help Screen ...333 Product Status Messages ...334 Job Status Error Codes ...337 Running a Product Check ...341 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 13
360 Nothing Prints ...361 Product Icon Does Not Appear in Windows Taskbar 363 Printing is Slow ...363 Solving Page Layout and Content Problems 365 Inverted Image...365 Too Many Copies Print ...366 Blank Pages Print ...366 Incorrect Margins on Printout...367 Incorrect Characters Print...367 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 14
an Image 379 Scanned Image Edges are Cropped 379 Solving Faxing Problems...379 Cannot Send or Receive Faxes 380 Cannot Receive Faxes with an Incorrect Size 384 Received Fax is Not Printed ...385 Solving USB Device Problems ...385 Cannot View or Print from a USB Device 385 Cannot Save Files on - Epson WorkForce Pro WF-M5899 | Users Guide - Page 15
Approvals Specifications 405 Notices ...406 Important Safety Instructions...406 General Printer Safety Instructions 406 Wireless Connection Safety Instructions 408 Telephone Equipment Safety Instructions 408 LCD Screen Safety Instructions 408 FCC Compliance Statement...409 Binding Arbitration - Epson WorkForce Pro WF-M5899 | Users Guide - Page 16
- Epson WorkForce Pro WF-M5899 | Users Guide - Page 17
WF-M5899 User's Guide Welcome to the WF-M5899 User's Guide. For a printable PDF copy of this guide, click here. Note: Availability of products in this guide varies by country. 17 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 18
of your product. Note: Printing software instructions in this manual are intended for use with the standard Epson Service Voice-activated Printing Related tasks Setting Up Epson Connect Services Related topics Wi-Fi or Wired Networking Installing or Using Optional Parts Follow the instructions - Epson WorkForce Pro WF-M5899 | Users Guide - Page 19
Optional Accessories and Replacement Parts You can purchase genuine Epson accessories at epson.com (U.S. sales), epson.ca (Canadian sales), or latin.epson.com (Latin American sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 20
2. Remove the paper cassette unit from its packaging and remove any protective materials. 3. Make sure you have all the items shown here. You will also need a screwdriver to attach the paper cassette unit, and two people to lift the printer. 4. Remove the protective piece from the back of the - Epson WorkForce Pro WF-M5899 | Users Guide - Page 21
6. If you are installing more than one optional paper cassette unit, stack them on top of each other and secure them with the included screws. 21 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 22
7. Repeat this step for all paper cassette units. 22 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 23
8. Lift up your product and gently lower it onto the paper cassette unit with the corners aligned. Secure the product to the paper cassette unit using the included screws. Caution: Because the product is heavy, two or more people should lift and carry it using the hand positions shown: 23 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 24
9. Secure the printer and paper cassette units at the back and right side using the included screws as shown. 10. Re-insert the part you removed earlier into the back of the lowest paper cassette unit. 24 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 25
11. Place the correct sticker on each cassette unit to indicate the cassette number. 12. Connect the power cord and other connection cables, then plug in the product. 13. Turn on the product. 14. Press the Paper Setting button and make sure the installed cassette units are displayed on the screen. - Epson WorkForce Pro WF-M5899 | Users Guide - Page 26
Note: If you are using the PCL driver or PostScript (PS3) printer software, see the link below to enable the optional cassette units. Note: Log on to your computer as an administrator. 1. Do one of the following: • Windows 11: Click , search for Settings and select it. Select Bluetooth & devices > - Epson WorkForce Pro WF-M5899 | Users Guide - Page 27
You see a window like this: 3. Make sure Acquire from Printer is selected and click Get. The optional paper sources are listed in the Current Printer Information section. 4. Click OK. The optional paper cassettes are now enabled. Parent topic: Installing the Optional Paper Cassette Units Related - Epson WorkForce Pro WF-M5899 | Users Guide - Page 28
1. Do one of the following: • Windows 11: Click , search for Settings and select it. Select Bluetooth & devices > Printers & scanners. Select your product name, then select Printer properties. • Windows 10: Click and select (Settings) > Devices > Printers & scanners . Select your product name and - Epson WorkForce Pro WF-M5899 | Users Guide - Page 29
You see a window like this: 3. Select the number of optional cassettes installed as the Lower Cassette Unit setting. 4. Click OK. The optional paper cassettes are now enabled. Parent topic: Installing the Optional Paper Cassette Units Enabling the Optional Paper Cassettes - Mac You need to enable - Epson WorkForce Pro WF-M5899 | Users Guide - Page 30
1. In the Apple menu or the Dock, select System Preferences. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Driver or Options. You see a screen like this: 4. Select the number of cassette units installed as the Lower - Epson WorkForce Pro WF-M5899 | Users Guide - Page 31
3. Select Driver or Options. You see a screen like this: 4. Select the number of optional cassettes installed as the Lower Cassette Unit setting. 5. Click OK. The optional paper cassettes are now enabled. Parent topic: Installing the Optional Paper Cassette Units Product Parts Locations See these - Epson WorkForce Pro WF-M5899 | Users Guide - Page 32
a letter and number code. If you encounter any paper jams or errors, you can use these codes to locate and correct the problem. 1 Automatic Document Feeder (ADF) cover (F) 2 ADF edge guides 3 ADF input tray 4 ADF output tray 5 Control panel 6 Paper cassette 1 (C1) 7 Optional paper cassette 2 (C2) 32 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 33
8 Optional paper cassette 3 (C3) 9 Optional paper cassette 4 (C4) 10 External interface USB port 1 Paper tray cover 2 Edge guides 3 Paper support 4 Paper tray (B) 5 Output tray 33 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 34
6 Edge guides 7 Paper cassette Parent topic: Product Parts Locations Product Parts - Inside Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem. 1 Document cover 34 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 35
2 Scanner glass 1 Scanner unit (J) 2 Print head 3 Ink tray 4 Ink cover (A) 35 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 36
Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem. 1 LAN port 2 USB port 3 Service USB port (do not remove sticker) 4 LINE port 5 EXT. port 6 AC inlet 7 Rear cover (D) 36 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 37
8 Rear cover (E) 9 Maintenance box cover (H) Parent topic: Product Parts Locations Using the Control Panel See these sections to learn about the control panel and select control panel settings. Control Panel Buttons and Lights Selecting the Date and Time Selecting Your Country or Region Entering - Epson WorkForce Pro WF-M5899 | Users Guide - Page 38
certain product status conditions. Press the icon to view or change the current network settings. Icons Description Displays additional information or instructions, such as loading paper or placing a document. Indicates whether a firmware update is available, Press the icon to update the firmware - Epson WorkForce Pro WF-M5899 | Users Guide - Page 39
this icon to enable sleep mode and turn off the LCD screen. The indicated setting has changed. There is a problem with the indicated setting. Press the icon to resolve the problem. No Ethernet connection. An Ethernet connection is established. No Wi-Fi connection. A Wi-Fi network error has occurred - Epson WorkForce Pro WF-M5899 | Users Guide - Page 40
Job/Status Screen You can press the Job/Status button to view the status of your product or print jobs. 1 Select to view active jobs or the job history 2 Select a job filter 3 Displays a list of ongoing jobs or the job history 4 Displays any errors; select the error for details 5 Displays - Epson WorkForce Pro WF-M5899 | Users Guide - Page 41
Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Basic Settings > Date/Time Settings. 3. Select Daylight Saving Time. 4. Select - Epson WorkForce Pro WF-M5899 | Users Guide - Page 42
Parent topic: Using the Control Panel Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To move the cursor, select the left or right arrows. • To change the case of letters, select . • To delete the previous character, select . - Epson WorkForce Pro WF-M5899 | Users Guide - Page 43
1. Press the home button, if necessary. 2. Select Presets. 3. Select Add New. Enter the administrator password, if necessary. Note: You can save up to 50 presets. 4. Select the function for which you want to set up a preset. 5. Select the settings you want to save and select Register. 6. Select Name - Epson WorkForce Pro WF-M5899 | Users Guide - Page 44
2. Select Settings > General Settings > Basic Settings > Sounds. 3. Select Mute to turn off all control panel sounds, then go to step 7. 4. Select Normal Mode or Quiet Mode to adjust control panel sounds. Note: You can also select the 5. Select Button Press. icon on the home screen to adjust - Epson WorkForce Pro WF-M5899 | Users Guide - Page 45
support website occasionally for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support printer software automatically checks for updates. You can also manually update the software by selecting Software Update here: • Accessing - Epson WorkForce Pro WF-M5899 | Users Guide - Page 46
Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, - Epson WorkForce Pro WF-M5899 | Users Guide - Page 47
Using Epson Email Print Using Epson Remote Print Using Epson Scan to Cloud Parent topic: Product Basics Setting Up Epson Connect Services If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using - Epson WorkForce Pro WF-M5899 | Users Guide - Page 48
You see a screen like this: 4. Select Web Service Settings. 5. Select Epson Connect Services. You see a screen like this: 6. Select Register. 7. Follow the instructions on the screen to activate your product's email address. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More 48 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 49
latin.epson.com/connect (Latin America) to learn more about Email Print, create your Epson Connect account, and register your product to the Epson Connect service. 3. Now you are ready to send and print emails to your product's Email Print address. Note: Go to epsonconnect.com and log into your - Epson WorkForce Pro WF-M5899 | Users Guide - Page 50
to create your account and register your product to the Epson Connect service. Note: Make a note of your product's email address and password Scan to Cloud, and select Destination List. 5. Click Add, then follow the instructions on the screen to create your destination list. 6. Now you are ready to - Epson WorkForce Pro WF-M5899 | Users Guide - Page 51
not connected to a wireless network, connect your mobile device to the network you want to use, then open Epson Smart Panel and follow the instructions to set up your Epson product. Now you are ready to control your Epson product with your mobile device. Parent topic: Product Basics Related topics - Epson WorkForce Pro WF-M5899 | Users Guide - Page 52
Basics Related references Paper Source Settings Options Related topics Wi-Fi or Wired Networking Setting Up Printing on a Chromebook Your Epson printer supports native printing on Chromebook, allowing you to print from a Chromebook without drivers or cables. For directions on setting up your printer - Epson WorkForce Pro WF-M5899 | Users Guide - Page 53
tap All Printers and select your product. Parent topic: Product Basics Related topics Wi-Fi or Wired Networking Using the Mopria Print Service You can use the Mopria Print Service to print from your Android phone or tablet (Android v4.4 or later) to your Epson product or any Mopria-certified product - Epson WorkForce Pro WF-M5899 | Users Guide - Page 54
up your product's email address for use with Epson Connect. See the link below to activate it from the product control panel. 3. Click here for instructions on how to set up your product and voice assistant to use the voice- activated printing feature. Now you are ready to print with your - Epson WorkForce Pro WF-M5899 | Users Guide - Page 55
interception of traffic over the wireless LAN. Your router may already have a default password enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions on how to change the default password and better secure your network. • Connect your product only to - Epson WorkForce Pro WF-M5899 | Users Guide - Page 56
Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. 1 Epson product 2 Wireless router or access point 3 Computer - Epson WorkForce Pro WF-M5899 | Users Guide - Page 57
product on a wireless network, follow the instructions on the Start Here sheet and install the Epson website. The installer program guides you through network setup. Note: Breakdown of your wireless network or select Enter Manually to enter the name manually. Use the displayed keypad to enter your - Epson WorkForce Pro WF-M5899 | Users Guide - Page 58
Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, select the left or right arrows. • To change the case of letters, select . • To delete the previous character, select . • To - Epson WorkForce Pro WF-M5899 | Users Guide - Page 59
Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 8 devices. 1 Epson product 2 Computer with a - Epson WorkForce Pro WF-M5899 | Users Guide - Page 60
Scan the QR code with the camera app on your device and follow the instructions on your device. On the printer LCD screen, select Complete. • For other on the LCD screen, then enter the password shown. 6. Follow the instructions on the LCD screen to complete Wi-Fi Direct setup. The Wi-Fi - Epson WorkForce Pro WF-M5899 | Users Guide - Page 61
Note: If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet. 1. Press the home button, if necessary. 2. Select the icon. 3. Select Wi-Fi Direct. 4. Select Start Setup. 5. Select the Menu icon. 6. Do one of the following: • To - Epson WorkForce Pro WF-M5899 | Users Guide - Page 62
Parent topic: Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS). Note: To check if your router is WPS-enabled, look for a button labeled WPS - Epson WorkForce Pro WF-M5899 | Users Guide - Page 63
necessary. 5. Select Push Button Setup (WPS). 6. Follow the instructions on the LCD screen to complete WPS setup. 7. Press the home Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network. 1. Press the home button, if - Epson WorkForce Pro WF-M5899 | Users Guide - Page 64
Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear at the top of the report. 1 Error - Epson WorkForce Pro WF-M5899 | Users Guide - Page 65
product cannot display the SSID correctly. • If you are trying to connect using the WPS push button method, make sure your router or access point supports it. • If you are using a network password, check the label on your router or access point to confirm that you are using the correct password - Epson WorkForce Pro WF-M5899 | Users Guide - Page 66
so it is not filtered. Locate the MAC address on the network connection report and check your router or access point documentation for instructions. router/access point or contact your network If your router or access point is using shared administrator for assistance. authentication with WEP - Epson WorkForce Pro WF-M5899 | Users Guide - Page 67
assistance. Make sure other devices on the network are turned on and do the following: • If your product's Obtain IP Address setting is set to Manual, check the IP address, subnet mask, and default gateway addresses on the network connection report to see if they are correct. If not, correct the - Epson WorkForce Pro WF-M5899 | Users Guide - Page 68
setup. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance. If you set your product's TCP/IP Setup setting to Manual, check that the default gateway address listed on the network connection report is correct. Also turn on the device that is set as the - Epson WorkForce Pro WF-M5899 | Users Guide - Page 69
Entered security key/password is correct may cause your product's network settings to differ from -Index of the security key/password is set to the manually set up devices. the first number If you still cannot connect to your product, do the -Connection and network setup of the PC following: or - Epson WorkForce Pro WF-M5899 | Users Guide - Page 70
or access point. 4. Uninstall your product software. 5. Download and install your product software from the Epson website. 6. Follow the on-screen instructions to install the software. 7. When you see the Select Your Connection screen, select Wired network connection. 8. If you see a Select Setup - Epson WorkForce Pro WF-M5899 | Users Guide - Page 71
instructions Home Network 5 GHz. See your router documentation for instructions. 1. Do one of the following: • Windows: from the Epson website using the instructions on the Start Here sheet. your network connection type or need to solve a problem with your network connection. Note: Before disabling - Epson WorkForce Pro WF-M5899 | Users Guide - Page 72
2. Press the icon. You see a screen like this: 3. Select Router > Change Settings > Others > Disable Wi-Fi > Start Setup. A message appears after Wi-Fi is disabled. Parent topic: Changing or Updating Network Connections 72 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 73
as described on the Start Here sheet. To download the PCL or PostScript drivers, visit epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Latin America) and select your product. Installing the PCL Driver - Windows Installing the PostScript (PS3) Printer Software - Epson WorkForce Pro WF-M5899 | Users Guide - Page 74
3. Follow the on-screen instructions until you see this screen: 4. If your product is already connected to a network, select Yes: Network connection and click OK. You see a screen like this: 74 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 75
), or latin.epson.com/support (Latin America) and select your product. 2. After downloading the installer file, double-click the downloaded file to install the software. 3. Click OK. 4. Click Accept. 5. Click Install. 6. Click Next and follow the on-screen instructions. Parent topic: Enabling PCL - Epson WorkForce Pro WF-M5899 | Users Guide - Page 76
PS3 PostScript file, visit epson.com/support (U.S), epson.ca/support (Canada), or latin.epson.com/support (Latin America) and select your enter the administrator password. 8. Click Start and follow the on-screen instructions. Parent topic: Enabling PCL or PostScript Printing Selecting PDL (Page - Epson WorkForce Pro WF-M5899 | Users Guide - Page 77
Option Paper Size Paper Type Orientation Quality Ink Save Mode Print Order Number of Copies Binding Margin Auto Paper Ejection 2-Sided Printing PCL Menu Option Font Source Font Number Available settings Various sizes Various paper types Portrait Landscape Draft Standard Best On/Off Last Page on Top - Epson WorkForce Pro WF-M5899 | Users Guide - Page 78
Option Pitch Height Symbol Set Form CR Function LF Function Paper Source Assign PS Menu Option Error Sheet Available settings 0.44 to 99.99 cpi 4.00 to 999.75 pt Various 5 to 128 lines CR CR+LF LF CR+LF 4 4K 5S Description Selects the default font pitch if the font is scalable and fixed-pitch ( - Epson WorkForce Pro WF-M5899 | Users Guide - Page 79
Option Binary PDF Page Size Available settings On/Off Various sizes Description Enable when printing files that contain binary images (available when the product is connected to the network). Allows you to print binary images even if the driver is set to ASCII. Selects the paper size when printing - Epson WorkForce Pro WF-M5899 | Users Guide - Page 80
Option Available settings USB I/F Timeout Setting 0 to 300 seconds Description Specify the length of time before ending USB communication from a computer using the PCL or PostScript driver. This setting is necessary to avoid endless USB communication. Printing Language menu Option USB Network - Epson WorkForce Pro WF-M5899 | Users Guide - Page 81
Tray You can load paper up to Legal (8.5 × 14 inches [216 × 356 mm]) in the paper cassettes and the rear paper tray. 1. To view animated instructions on how to load paper in the rear paper tray or paper cassettes, select the help icon and select How To > Load Paper. Select a paper - Epson WorkForce Pro WF-M5899 | Users Guide - Page 82
which way your document faces. • Load letterhead or pre-printed paper top edge first. • Do not load paper above the arrow mark inside the edge guides. • Check the paper package for any additional loading instructions. 82 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 83
Caution: Do not load the following papers; they may cause paper jams, smears on the printout, or damage to the printer. • Papers that are wavy or damp • Papers that have not dried after printing on one side • Papers that are wadded or curled • Papers that are torn, cut, or folded • Papers that are - Epson WorkForce Pro WF-M5899 | Users Guide - Page 84
Paper Loading Capacity Paper type Paper cassette loading capacity Plain paper 250 sheets (cassette 1): 500 sheets (cassettes 2 to 4): Pre-printed paper Letterhead paper Colored paper Recycled paper A6 (4.1 × 5.8 inches [105 × 148 mm]) A5 (5.8 × 8.2 inches [148 × 210 mm]) A4 (8.3 × 11.7 inches - Epson WorkForce Pro WF-M5899 | Users Guide - Page 85
Paper type Paper cassette loading capacity Epson Bright White Premium Paper Epson Multipurpose Plus Paper 250 sheets (cassette 1) or 500 sheets (cassettes 2 to 4): Letter (8.5 × 11 inches [216 × 279 mm]) Epson High Quality Ink Jet Paper Epson Presentation Paper Matte 80 sheets Letter (8.5 × 11 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 86
Paper type Card Stock 1 (25 to 42 lb [91 to 160 g/m2]) Paper cassette loading capacity 90 sheets (cassette 1) A6 (4.1 × 5.8 inches [105 × 148 mm]) A5 (5.8 × 8.2 inches [148 × 210 mm]) A4 (8.3 × 11.7 inches [210 × 297 mm]) B6 (5 × 7.2 inches [128 × 182 mm]) B5 (7.2 × 10.1 inches [182 × 257 mm]) Half - Epson WorkForce Pro WF-M5899 | Users Guide - Page 87
Paper type Plain paper Pre-printed paper Letterhead paper Colored paper Recycled paper Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Epson High Quality Ink Jet Paper Epson Presentation Paper Matte Epson Ultra Premium Photo Paper Glossy Epson Premium - Epson WorkForce Pro WF-M5899 | Users Guide - Page 88
Paper type Card Stock 1 (25 to 42 lb [91 to 160 g/m2]) Card Stock 2 (43 to 68 lb [161 to 256 g/m2]) Envelopes Rear paper tray loading capacity 30 sheets: A6 (4.1 × 5.8 inches [105 × 148 mm]) A5 (5.8 × 8.2 inches [148 × 210 mm]) A4 (8.3 × 11.7 inches [210 × 297 mm]) B6 (5 × 7.2 inches [128 × 182 mm - Epson WorkForce Pro WF-M5899 | Users Guide - Page 89
Double-sided Printing Capacity Paper type Auto duplex (paper cassettes) Plain paper 250 sheets (cassette 1): 500 sheets (cassettes 2 to 4): Pre-printed paper Letterhead paper Colored paper Recycled paper A5 (5.8 × 8.2 inches [148 × 210 mm]) A4 (8.3 × 11.7 inches [210 × 297 mm]) B5 (7.2 × 10.1 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 90
inches [148 × 210 mm to 216 × 297 mm]) 216 × 297 mm]) Paper type Plain paper Pre-printed paper Letterhead paper Colored paper Recycled paper Manual duplex (rear paper tray) 30 sheets: A5 (5.8 × 8.2 inches [148 × 210 mm]) A4 (8.3 × 11.7 inches [210 × 297 mm]) B5 (7.2 × 10.1 inches [182 × 257 mm - Epson WorkForce Pro WF-M5899 | Users Guide - Page 91
Paper Epson Multipurpose Plus Paper Card Stock 1 (25 to 42 lb [91 to 160 g/m2]) Card Stock 2 (43 to 68 lb [161 to 256 g/m2]) Manual duplex (rear paper tray) 30 sheets 5 sheets: A6 (4.1 × 5.8 inches [105 × 148 mm]) A5 (5.8 × 8.2 inches [148 × 210 mm]) A4 (8.3 × 11.7 inches [210 × 297 mm]) B6 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 92
Note: Paper/media availability varies by country. Paper Type Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Epson High Quality Ink Jet Paper Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Photo Paper Glossy Epson Premium - Epson WorkForce Pro WF-M5899 | Users Guide - Page 93
Paper Type Size Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) Glossy 5 × 7 inches (127 × 178 mm) 8 × 10 inches (203 × 254 mm) Letter (8.5 × 11 inches [216 × 279 mm]) Epson Premium Photo Paper Semi-gloss 4 × 6 inches (102 × 152 mm) Letter (8.5 × 11 inches [216 × 279 mm]) Part - Epson WorkForce Pro WF-M5899 | Users Guide - Page 94
For this paper Epson Premium Photo Paper Glossy Epson Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Premium Presentation Paper Matte Epson Presentation Paper Matte Select this paper Type or Media Type setting Premium Photo Paper Glossy Photo Paper Glossy Premium Photo Paper Semi- - Epson WorkForce Pro WF-M5899 | Users Guide - Page 95
Paper type loaded Plain paper Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Letterhead paper Recycled paper Colored paper Pre-printed paper Epson High Quality Ink Jet Paper Thick paper up to 25 to 42 lb (91 to 160 g/m2) Thick paper up to 43 to 68 lb (161 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 96
Parent topic: Loading Paper Selecting the Default Printer Settings You can change default printer settings using the control panel on the product. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance. 1. Press the - Epson WorkForce Pro WF-M5899 | Users Guide - Page 97
Paper Source Settings option Auto Select Settings Error Notice Paper Setup Auto Display Available settings Available paper sources Paper Size Notice Paper Type Notice On Off Description Select On for a paper source to allow the printer to automatically print on paper from that source if it matches - Epson WorkForce Pro WF-M5899 | Users Guide - Page 98
Universal Print Settings option Top Offset Left Offset Top Offset in Back Left Offset in Back Check Paper Width Available settings - - On Off Skip Blank Page On Off Description Adjust the top or left margin Adjust the top or left margin of the back page when printing double-sided. Select On to - Epson WorkForce Pro WF-M5899 | Users Guide - Page 99
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover - Epson WorkForce Pro WF-M5899 | Users Guide - Page 100
under the triangle symbol on the ADF edge guide. Do not load originals while scanning. 1. Follow the on-screen instructions. Parent topic: Placing Originals on the Product (1.5 mm) from the edge of the scanner glass. Manually position your original away from the edges to prevent cropping. 100 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 101
Remove your originals after scanning. If you leave the originals on the scanner glass for a long time, they may stick to the glass surface. Parent topic: Placing Originals on the Product Related topics Copying Scanning Faxing 101 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 102
Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including - Epson WorkForce Pro WF-M5899 | Users Guide - Page 103
Related references Copying Options Related tasks Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass Loading Paper in the Paper Cassettes and Rear Paper Tray Using Presets Copying Options Select the copying options you want to use for your copies. Note: Not - Epson WorkForce Pro WF-M5899 | Users Guide - Page 104
Copying option Original Type 2-Sided Available settings Text Text & Image Photo Text & Image(Best) Barcode 1>1-Sided 2>2-Sided 1>2-Sided 2>1-Sided Description Specifies the document type of your originals and adjusts the quality of your copies Select to make 2-sided copies. When you select 2>2 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 105
Copying option Finishing Available settings Group (Same Pages) Description Select to print multiple copies of a multi-page document in unordered groups Collate (Page Order) Select to print multiple copies of a multi-page document in ordered sets Orientation (Original) Image Quality Readable - Epson WorkForce Pro WF-M5899 | Users Guide - Page 106
is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and if you have the latest product software. Follow the on-screen instructions. You can also check for updates using Epson Software Updater in - Epson WorkForce Pro WF-M5899 | Users Guide - Page 107
Printing Your Document - Windows Locking Printer Settings - Windows Entering a User ID and Password for Printing Selecting Default Print Settings - Windows Changing Automatic Update Options Parent topic: Printing from a Computer Selecting Basic Print Settings - Windows Select the basic settings for - Epson WorkForce Pro WF-M5899 | Users Guide - Page 108
You see the Main tab of your printer settings window: 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 6. - Epson WorkForce Pro WF-M5899 | Users Guide - Page 109
8. Select the Quality setting that matches the print quality you want to use. 9. To print on both sides of the paper, select the 2-Sided Printing setting and select the options you want. 10. To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select one of - Epson WorkForce Pro WF-M5899 | Users Guide - Page 110
Paper Cassette 4 Selects the paper in cassette 4 as the paper source. Paper Tray Selects the paper in the rear feed as the paper source. Parent topic: Selecting Basic Print Settings - Windows Print Quality Options - Windows You can select any of the available Quality options to fine-tune the quality - Epson WorkForce Pro WF-M5899 | Users Guide - Page 111
Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. 1. Select one of the following options for 2-Sided Printing: • Auto (Long-edge binding) to print your double-sided print job by automatically - Epson WorkForce Pro WF-M5899 | Users Guide - Page 112
to return to the Main tab. 9. Print a test copy of your double-sided document to test the selected settings. 10. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Print Density Adjustments - Windows Parent topic: Printing with the Standard Epson - Epson WorkForce Pro WF-M5899 | Users Guide - Page 113
Double-sided Printing Options - Windows You can select any of the available options on the 2-Sided Printing Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select - Epson WorkForce Pro WF-M5899 | Users Guide - Page 114
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these - Epson WorkForce Pro WF-M5899 | Users Guide - Page 115
• Select Custom and click the Advanced button to manually adjust the tone correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. 3. - Epson WorkForce Pro WF-M5899 | Users Guide - Page 116
Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces. For this to work, both eyes and the nose must be visible in the subject's face. If your photo includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo - Epson WorkForce Pro WF-M5899 | Users Guide - Page 117
Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page. Note: These settings are not saved with your - Epson WorkForce Pro WF-M5899 | Users Guide - Page 118
• Date/Time • Document Name • Collate Number • Page Number • Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer. Parent topic: Selecting Additional Layout and Print Options - - Epson WorkForce Pro WF-M5899 | Users Guide - Page 119
You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings or delete it, or use any of the available options on the screen to control your printing presets. 119 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 120
4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and - Epson WorkForce Pro WF-M5899 | Users Guide - Page 121
, prints a separator page containing the title, user, date, and time. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases - Epson WorkForce Pro WF-M5899 | Users Guide - Page 122
Barcode mode Reduces bleeding when printing barcodes on plain paper, letterhead paper, recycled paper, preprinted paper, envelopes, and thick paper. Reduce Print Data Size Increases print data compression to improve print speed. Not recommended when printing fine patterns. Print a document with both - Epson WorkForce Pro WF-M5899 | Users Guide - Page 123
2. Click OK or Print to start printing. Parent topic: Printing with the Standard Epson Printer Software - Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1. Do one of the following: • Windows 11: Click , - Epson WorkForce Pro WF-M5899 | Users Guide - Page 124
You see this window: 4. Select the checkbox for each setting you want to lock. To lock all print settings, select All Document Settings. 5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6. Click OK. Locked Setting Options Parent topic: Printing with the - Epson WorkForce Pro WF-M5899 | Users Guide - Page 125
Setting Anti-Copy Pattern Options Various data items Add/Delete Settings Watermark Various text watermarks Add/Delete Settings Header/Footer Off On Settings 2-sided printing Multi-Page All Document Settings Off On Off 2-Up 4-Up 6-Up 8-Up 9-Up 16-Up - Description Lets you select the data to - Epson WorkForce Pro WF-M5899 | Users Guide - Page 126
Entering a User ID and Password for Printing If you enabled Access Control on the product, you must enter a user ID and password in the printer driver to be able to print. Note: If you do not know the user ID or password, contact your administrator for assistance. 1. Access the Windows Desktop and - Epson WorkForce Pro WF-M5899 | Users Guide - Page 127
6. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use - Epson WorkForce Pro WF-M5899 | Users Guide - Page 128
4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with the Standard Epson Printer Software - Windows Changing the Language of - Epson WorkForce Pro WF-M5899 | Users Guide - Page 129
update feature, select the Never option. 4. Click OK to exit. Note: If you choose to disable the automatic update feature, you can check for updates manually. 129 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 130
Parent topic: Printing with the Standard Epson Printer Software - Windows Printing with the Built-in Epson Driver - Windows 10 S You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as described in these sections. Note: The built-in Epson driver in Windows - Epson WorkForce Pro WF-M5899 | Users Guide - Page 131
You see a window like this: 3. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 4. Click the Advanced button. 131 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 132
You see a window like this: 5. Select the size of the paper you loaded as the Paper Size setting. 6. To print multiple copies, select or enter the number as the Copy Count setting. 7. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 8. Click OK. You return to - Epson WorkForce Pro WF-M5899 | Users Guide - Page 133
9. Select the Layout tab. 10. Select the orientation of your document as the Orientation setting. 133 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 134
described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website or using Epson Software Updater. Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac 134 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 135
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Selecting Printing Preferences - Mac Printing Your Document - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print. 1. - Epson WorkForce Pro WF-M5899 | Users Guide - Page 136
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for - Epson WorkForce Pro WF-M5899 | Users Guide - Page 137
6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on - Epson WorkForce Pro WF-M5899 | Users Guide - Page 138
14. If you want to save your settings as a new printing preset, select Presets and then select Save current settings as Preset. Paper Source Options - Mac Print Quality Options - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Paper Source Options - Mac You can select any - Epson WorkForce Pro WF-M5899 | Users Guide - Page 139
Best Quality For the best print quality, but the slowest print speed. Parent topic: Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Depending on your application, you may be able to select the paper size and orientation settings from the print window. Note: If you do not see - Epson WorkForce Pro WF-M5899 | Users Guide - Page 140
Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the popup menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print - Epson WorkForce Pro WF-M5899 | Users Guide - Page 141
are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any - Epson WorkForce Pro WF-M5899 | Users Guide - Page 142
Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the - Epson WorkForce Pro WF-M5899 | Users Guide - Page 143
4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Printing Preferences - Mac You can select these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from - Epson WorkForce Pro WF-M5899 | Users Guide - Page 144
Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon - Epson WorkForce Pro WF-M5899 | Users Guide - Page 145
- Mac Setting Up Printing on a Chromebook Your Epson printer supports native printing on Chromebook, allowing you to print from a Chromebook menu on the home screen. 3. Follow the on-screen instructions to begin printing. Parent topic: Printing from a Computer Related tasks Using the Epson Smart - Epson WorkForce Pro WF-M5899 | Users Guide - Page 146
Printing with the PCL Printer Software - Windows You can print with the PCL printer software using any Windows printing program, as described in these sections. Synchronizing Printer Settings - PCL Driver - Windows Selecting Basic Print Settings - PCL Driver - Windows Selecting Default Print - Epson WorkForce Pro WF-M5899 | Users Guide - Page 147
You see a window like this: 3. Make sure Acquire from Printer is selected and click Get. The product's settings and other information appears in the Current Printer Information area. 4. Click OK. Parent topic: Printing with the PCL Printer Software - Windows Selecting Basic Print Settings - PCL - Epson WorkForce Pro WF-M5899 | Users Guide - Page 148
2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select the PCL option of your product as the printer you want to use. - Epson WorkForce Pro WF-M5899 | Users Guide - Page 149
5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 6. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 7. Select the type of paper you loaded as - Epson WorkForce Pro WF-M5899 | Users Guide - Page 150
• Windows 7: Click and select Devices and Printers. Right-click on your product, select the PCL option, and select Printing preferences. You see the printer settings window: Note: For more information about a setting, right-click it and select Help. 2. Select the print settings you want to use as - Epson WorkForce Pro WF-M5899 | Users Guide - Page 151
1. Do one of the following: • Windows 11: Click , search for Settings and select it. Select Bluetooth & devices > Printers & scanners. Right-click on your product, select the PCL option, and select Printer properties. • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Right- - Epson WorkForce Pro WF-M5899 | Users Guide - Page 152
4. Select the checkbox for the settings you want to lock. To lock all print settings, select All Document Settings. 5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6. Click OK. PCL Driver Locked Setting Options Parent topic: Printing with the PCL - Epson WorkForce Pro WF-M5899 | Users Guide - Page 153
Settings - PostScript Printer Software - Windows Select the basic settings for the document or photo you want to print. The PostScript printer software supports plain paper printing on these paper and envelope sizes: • Letter (8.5 × 11 inches [216 × 279 mm]) • A4 (8.3 × 11.7 inches [210 × 297 mm - Epson WorkForce Pro WF-M5899 | Users Guide - Page 154
4. Select the Paper Source that matches where you loaded the paper you want to print on. 5. Select Plain as the Media setting. 6. Click the Layout tab. You see this window: 7. Select the orientation of your document. 8. To print on both sides of the paper, select one of the Print on Both Sides - Epson WorkForce Pro WF-M5899 | Users Guide - Page 155
Selecting Default Print Settings - PostScript Printer Software - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default - Epson WorkForce Pro WF-M5899 | Users Guide - Page 156
Settings - PostScript Printer Software - Mac Select the basic settings for the document or photo you want to print. The PostScript printer software supports plain paper printing on these paper and envelope sizes: • A4 (8.3 × 11.7 inches [210 × 297 mm]) • Letter (8.5 × 11 inches [216 × 279 mm]) • No - Epson WorkForce Pro WF-M5899 | Users Guide - Page 157
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Two-Sided, Copies, and Pages settings as necessary. Note: If you do not see these settings in the print window, - Epson WorkForce Pro WF-M5899 | Users Guide - Page 158
7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Paper Feed from the pop-up menu. You see these settings: 9. Select All Pages From or First Page From and select the paper source you want to print from - Epson WorkForce Pro WF-M5899 | Users Guide - Page 159
10. Select Printer Features from the pop-up menu. You see these settings: 11. Select Plain as the MediaType setting. 12. Select one of the following Print Quality options: • For fast printing with reduced quality, select Fast. • For printing text and graphics with good quality and print speed, - Epson WorkForce Pro WF-M5899 | Users Guide - Page 160
• Select Color Matching to fine-tune the colors in your printout. For monochrome printers, this adjusts the tone and brightness of your printout. Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Cancelling Printing Using a Product Button If you need to cancel printing, press - Epson WorkForce Pro WF-M5899 | Users Guide - Page 161
Scanning You can scan your originals and save them as digital files. Starting a Scan Scanning in Epson Scan 2 Scanning with Document Capture Pro or Document Capture Entering a User ID and Password for Scanning Starting a Scan After placing your originals on your product for scanning, start scanning - Epson WorkForce Pro WF-M5899 | Users Guide - Page 162
only). To use this feature, you must first set up a WSD (Web Services for Devices) port on your Windows 7 or Windows Vista computer (the port is set up automatically on Windows 10 and Windows 8.x). 6. Follow the instructions in the links below to complete your scan. Scanning to Email Scanning to - Epson WorkForce Pro WF-M5899 | Users Guide - Page 163
3. Select Scan. 4. Select Email. 5. Do one of the following: • Select an email address from any of the displayed frequent contacts. • Select Keyboard to use the on-screen keyboard to enter the email address for the recipient(s) and select OK. • Select Contacts and choose an email address from the - Epson WorkForce Pro WF-M5899 | Users Guide - Page 164
You can save the scanned file as a PDF file. You can also set up custom scan settings using Document Capture Pro (Windows) or Document Capture (Mac) and automatically scan using those settings on your product control panel. 1. Place your original on the product for scanning. Note: To scan a multi- - Epson WorkForce Pro WF-M5899 | Users Guide - Page 165
3. Press the home button, if necessary. 4. Select Scan. 5. Select Memory Device. 6. Select the settings as necessary. 7. Select Presets to save your scan settings. Note: Presets can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. - Epson WorkForce Pro WF-M5899 | Users Guide - Page 166
: Starting a Scan Using the Product Control Panel Setting Up a WSD Port (Windows 7/Windows Vista) You can scan to a networked Windows computer using WSD (Web Services for Devices). You must first set up a WSD port on your Windows 7 or Windows Vista system (the port is set up automatically on Windows - Epson WorkForce Pro WF-M5899 | Users Guide - Page 167
10. Make sure that an icon appears for your product's name on the network. When you use WSD, select your product name to scan over the network. Parent topic: Starting a Scan Using the Product Control Panel Control Panel Scanning Options Select the options you want to use for scanning. Note: Not all - Epson WorkForce Pro WF-M5899 | Users Guide - Page 168
Scan Settings Original Type Orientation (Original) Density Remove Shadow Remove Punch Holes Subject Attached File Max Size File Name Available options Text Text & Image Photo Readable Direction Left Direction Varying levels Off On Off On - Various sizes - Description Specify the type of original - Epson WorkForce Pro WF-M5899 | Users Guide - Page 169
this PC and follow the on-screen prompts. • Windows 7: Select Change Settings, change the computer's name, and click OK. (See Windows Help for instructions, if necessary.) Note: You need to be logged into Windows as an administrator to change the computer's name. After changing the name, restart - Epson WorkForce Pro WF-M5899 | Users Guide - Page 170
3. Start File Explorer or Windows Explorer. 4. Create a folder on the Windows desktop with a folder name of 12 characters or less; otherwise, your product may not be able to access the folder. Note: You need to be logged into Windows as an administrator to access the desktop folder and the document - Epson WorkForce Pro WF-M5899 | Users Guide - Page 171
2. Type your product's IP address into the address bar and press Enter. 3. Click Continue to this website (not recommended). 4. Click the Scan/Copy tab. 5. Click Contacts. 6. Select an empty number you want to use for the contact you are adding and click Edit. 7. Enter the following information for - Epson WorkForce Pro WF-M5899 | Users Guide - Page 172
Note: Contacts can be locked by an administrator. If you cannot access or change contacts, contact your administrator for assistance. You can create up to 200 contacts and contact groups combined (including fax contacts). 1. Press the home button, if necessary. 2. Select Settings > Contacts Manager - Epson WorkForce Pro WF-M5899 | Users Guide - Page 173
Note: If you need to edit or delete scanning contacts, the procedures are the same as for fax contacts. Parent topic: Setting Up and Scanning to a Network Folder or FTP Server Scanning to a Network Folder or FTP Server You can scan an image and save it to a network folder using your product's - Epson WorkForce Pro WF-M5899 | Users Guide - Page 174
• Select Keyboard, select the Communication Mode field, and select Network Folder (SMB) or FTP. Then select the Location (Required) field, enter the folder location, and select OK. Enter other information as necessary. Enter the folder path name for the location setting in one of the following - Epson WorkForce Pro WF-M5899 | Users Guide - Page 175
from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. • Windows 11: Click , then search for Epson Scan 2 and select it. • Windows 10: Click and select EPSON > Epson Scan 2. • Windows 8.x: Navigate to the Apps screen and select Epson Scan 2. • Windows - Epson WorkForce Pro WF-M5899 | Users Guide - Page 176
You see an Epson Scan 2 window like this: Parent topic: Starting a Scan Related tasks Starting a Scan from a Scanning Program Entering a User ID and Password for Scanning 176 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 177
must obtain software only from the Windows Store. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.) 2. Select your product. Note: In certain programs, you may need to select your product as the "source" first. If you see a Select Source - Epson WorkForce Pro WF-M5899 | Users Guide - Page 178
You see an Epson Scan 2 window like this: Parent topic: Starting a Scan Related tasks Entering a User ID and Password for Scanning Related topics Placing Originals on the Product 178 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 179
on the product for scanning. 3. Open the Epson Smart Panel app and select a scan menu on the home screen. 4. Follow the on-screen instructions to scan and save your original. Parent topic: Starting a Scan Related tasks Using the Epson Smart Panel Mobile App Related topics Placing Originals on the - Epson WorkForce Pro WF-M5899 | Users Guide - Page 180
You see this window: 2. Select the Document Source setting that matches where you placed your original, or select Auto Detect to have Epson Scan 2 automatically detect the source. 3. Select the Scanning Side setting if you are scanning from the ADF. 4. Select the Document Size setting that matches - Epson WorkForce Pro WF-M5899 | Users Guide - Page 181
5. Select the image type of your original and how you want it scanned as the Image Type setting. 6. Select the Resolution setting you want to use for your scan. 7. Select the Rotate setting to rotate the scanned image. 8. Select the Correct Document Skew setting to correct skewed originals, image - Epson WorkForce Pro WF-M5899 | Users Guide - Page 182
pages in a scan, including rotating pages and changing the page order. Note: To save multiple pages in a single file, you must select a file format that supports multiple pages such as PDF or Multi-TIFF. If you select another file format, each scanned image or page is saved as a separate file. Skip - Epson WorkForce Pro WF-M5899 | Users Guide - Page 183
Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Remove Background Removes the background of the originals. Text - Epson WorkForce Pro WF-M5899 | Users Guide - Page 184
then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install this component if you want - Epson WorkForce Pro WF-M5899 | Users Guide - Page 185
8. Select any of the options on the General tab. 9. Select the Text tab. 10. Make sure the language used in the document text is selected as the Text Language setting. 11. Select the Security tab if you want to add a password to the PDF or protect printing or editing properties. 12. Click OK. 13. - Epson WorkForce Pro WF-M5899 | Users Guide - Page 186
Searchable PDF (*.pdf) A document format that is readable by Windows and Mac systems using Adobe Reader, Acrobat, or other programs. You can save multi-page documents in one PDF file. Recognized text in the scanned document can be searched. Parent topic: Scanning in Epson Scan 2 Scan Resolution - Epson WorkForce Pro WF-M5899 | Users Guide - Page 187
Scanning Two Originals onto One Sheet (Stitching Images) - Windows Scanning Multi-Page Originals as Separate Files - Windows Scanning with Document Capture - Mac Parent topic: Scanning Related topics Placing Originals on the Product Scanning with Simple Scan in Document Capture Pro - Windows You can - Epson WorkForce Pro WF-M5899 | Users Guide - Page 188
You see a window like this: 4. Select the size of your original from the Document Size menu. 5. If you want to change specific settings for the scan, click the Scan Settings button. Change any of the settings as necessary and click OK. For additional settings, click the Detailed Settings button on - Epson WorkForce Pro WF-M5899 | Users Guide - Page 189
Note: Settings may vary depending on the software version you are using. Click the Help icon in Document Capture Pro at any time for more information. 1. Load your original in the product. 2. Do one of the following to start Document Capture Pro: • Windows 11: Click , then search for Document - Epson WorkForce Pro WF-M5899 | Users Guide - Page 190
5. Depending on the settings for the scan job you selected, you may be able to view and edit the pages before saving them. If so, click Complete when finished. The scanned image is saved according to the job settings. Adding and Assigning Scan Jobs with Document Capture Pro - Windows Parent topic: - Epson WorkForce Pro WF-M5899 | Users Guide - Page 191
You see a window like this: 3. Click the Job Settings button. You see a window like this: 4. To add a scan job, click the New Job icon. 191 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 192
5. Enter a name for the new job, and select any settings as necessary from the following options: • Scan: select the size, color, or resolution • Save: select the file name, file type, or destination folder • Index: enable the index setting and choose output options for an index file • Send: select - Epson WorkForce Pro WF-M5899 | Users Guide - Page 193
8. Select the jobs that you want to assign to the product control panel using any of the pull-down menus. Note: The number of pull-down menus available may vary, depending on your product and any connected options. 9. Click OK, then click Back. You can now use the added scan jobs when you scan from - Epson WorkForce Pro WF-M5899 | Users Guide - Page 194
You see a window like this: 4. Click Scan Settings > Detailed Settings. 194 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 195
You see an Epson Scan 2 window like this: 195 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 196
5. Select Double-Sided as the Scanning Side setting. 6. Select the original document size or Auto Detect as the Document Size setting. 7. Select one of the following as the Stitch Images setting: • Top & Bottom: Places the scanned images one above the other. • Left & Right: Places the scanned images - Epson WorkForce Pro WF-M5899 | Users Guide - Page 197
• Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. You see the Document - Epson WorkForce Pro WF-M5899 | Users Guide - Page 198
5. Select New Job and select the scan settings. Click Next when finished. You see a window like this: 6. Select the Apply job separation checkbox. 7. Select the method you want to use to separate the originals as the Separator setting. Click Separation Settings to specify the settings for the - Epson WorkForce Pro WF-M5899 | Users Guide - Page 199
8. Finish creating the new scan job and click Save. 9. Click Back on the Job Settings screen. Your originals are saved into separate files and folders as specified when the job is run. Parent topic: Scanning with Document Capture Pro or Document Capture Related topics Placing Originals on the - Epson WorkForce Pro WF-M5899 | Users Guide - Page 200
Note: You may need to select your scanner from the scanner list. 3. Click the scan icon. You see a window like this: Note: If you want to use a scan job that you created instead, select it from the Job list in the Document Capture window, click the Start Job button, and skip the rest of these steps. - Epson WorkForce Pro WF-M5899 | Users Guide - Page 201
6. Click the Scan icon and select any detailed scan settings you want to use from the Epson Scan 2 window. 7. Click Scan. You see a preview of your scan in the Document Capture window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture window. 8. If you - Epson WorkForce Pro WF-M5899 | Users Guide - Page 202
11. Depending on the destination you chose, click OK or Send to complete the operation. Adding and Assigning Scan Jobs with Document Capture - Mac Parent topic: Scanning with Document Capture Pro or Document Capture Related topics Placing Originals on the Product Adding and Assigning Scan Jobs with - Epson WorkForce Pro WF-M5899 | Users Guide - Page 203
Entering a User ID and Password for Scanning If you enabled Access Control on your product, a user ID and password may be required to scan. You can enter the user ID and password in Epson Scan 2. Note: If you do not know the user ID or password, contact your administrator for assistance. 1. Start - Epson WorkForce Pro WF-M5899 | Users Guide - Page 204
with the standard Epson printer software. To download the standard Epson printer software,visit epson.com/support (U.S.), epson.ca/support (Canada), or latin,epson.com/support (Latin America) and select your product. Connecting a Telephone or Answering Machine Setting Up Fax Features Setting - Epson WorkForce Pro WF-M5899 | Users Guide - Page 205
1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your - Epson WorkForce Pro WF-M5899 | Users Guide - Page 206
2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. Note: If your telephone has a fax function, disable the fax function before connecting it. If you are not able to completely disable the fax - Epson WorkForce Pro WF-M5899 | Users Guide - Page 207
3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product. Note: If you connect an answering machine and Receive Mode is set to Auto, set the number of rings before your product answers a call to a number that is higher than your answering machine's - Epson WorkForce Pro WF-M5899 | Users Guide - Page 208
Note: If you leave your product unplugged for a long period of time, you may need to reset the date and time settings for faxes. Setting Up Basic Fax Features Selecting Advanced Fax Settings Setting Up the Fax Utility - Windows Setting Up Fax Features Using the Fax Utility - Mac Parent topic: Faxing - Epson WorkForce Pro WF-M5899 | Users Guide - Page 209
the source of the faxes you send. 6. On the Distinctive Ring Setting screen, do one of the following: • If you have subscribed to a distinctive ring service from your telephone company, select Proceed. Select the ring pattern to be used for incoming faxes or select All. Go to the next step. • If - Epson WorkForce Pro WF-M5899 | Users Guide - Page 210
Rings to Answer setting is correct. If you select to receive faxes manually, you need to answer every call and operate the product's control Run Check Fax Connection screen, select Start Checking and follow the on-screen instructions to check the fax connection and print a report of the check result. - Epson WorkForce Pro WF-M5899 | Users Guide - Page 211
You see a screen like this: 3. Select Access Code. 4. Select Use. 5. Select the Access Code field. 6. Use the displayed keypad to enter the access code, such as 9, and select OK. Parent topic: Setting Up Basic Fax Features Setting the Number of Rings to Answer If you connect an external answering - Epson WorkForce Pro WF-M5899 | Users Guide - Page 212
You see a screen like this: 3. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: An answering machine picks up every call faster than the product, but the product can detect fax tones - Epson WorkForce Pro WF-M5899 | Users Guide - Page 213
You see a screen like this: 3. Select the group of settings you want to change. Basic Settings - Fax Send Settings - Fax Receive Settings - Fax Report Settings - Fax Security Settings - Fax Parent topic: Setting Up Fax Features Basic Settings - Fax Set the basic options you want to use for incoming - Epson WorkForce Pro WF-M5899 | Users Guide - Page 214
Header Receive Mode DRD PSTN PBX Your Phone Number Fax Header Manual Auto All Single Double Triple Double&Triple Description Turns on Error Correction same line and assign different ring patterns to each. If you use this service, select the number of rings for your fax number so your product can - Epson WorkForce Pro WF-M5899 | Users Guide - Page 215
or forwards a fax as a TIFF file. Allows user to register up to five addresses at a cloud service recognized by Epson Connect. Received faxes may be forwarded to the selected cloud service. To use this feature, the printer must be registered with Epson Connect. Parent topic: Selecting Advanced Fax - Epson WorkForce Pro WF-M5899 | Users Guide - Page 216
Setting Quick memory send Batch Send Save Failure Data Options - Off On Off On Wait Time for Next Original Fax Preview Display Time Allow Backup Off On Off On Allowed Not Allowed Description Sends the outgoing fax as soon as the first page is finished scanning. Sorts outgoing faxes by recipient - Epson WorkForce Pro WF-M5899 | Users Guide - Page 217
Setting Unconditional Save/Forward Conditional Save/Forward Common Settings Print Settings Setting Auto Reduction Options Description Save to Inbox Saves received faxes in printer's inbox Save to Computer Converts received faxes to PDFs and saves them on a computer connected to the printer - Epson WorkForce Pro WF-M5899 | Users Guide - Page 218
Setting Split Page Settings Acting Print Auto Rotation Add Reception Information 2-Sided Print Start Timing Collation Stack Print Suspend Time Options Description Delete Print Data After Split Overlap When Split Select how to split large incoming faxes across multiple sheets when using the Auto - Epson WorkForce Pro WF-M5899 | Users Guide - Page 219
Setting Quiet Mode Options On Off Description Select On to reduce noise during printing (printing speed may be reduced). Parent topic: Selecting Advanced Fax Settings Report Settings - Fax Set the options you want for fax reports. Setting Forwarding Report Backup Error Report Fax Log Auto Print - Epson WorkForce Pro WF-M5899 | Users Guide - Page 220
Setting Attach Fax Image to Report Options Off On(Large Image) On(Small Image) Fax Log Layout Combine Send and Receive Separate Send and Receive Report Format Simple Detail Fax Log Output Method Print Save to Memory Device Forward Description Does not include an image on the Transmission - Epson WorkForce Pro WF-M5899 | Users Guide - Page 221
Setting Options Confirm Address List Off On Backup Data Auto Clear Off On Clear Backup Data - Description Selects whether or not to display a recipient confirmation screen before a fax is sent. Automatically erases sent or received fax data from your product's memory. Deletes all sent or - Epson WorkForce Pro WF-M5899 | Users Guide - Page 222
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Return to the main window at the bottom of the window. 222 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 223
You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax - Epson WorkForce Pro WF-M5899 | Users Guide - Page 224
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Double-click FAX Utility, if necessary. You see a window - Epson WorkForce Pro WF-M5899 | Users Guide - Page 225
Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic: Faxing Creating a Contact You can create a list of contacts to save frequently used fax numbers. Note: You can create up to 200 contacts and contact groups combined. 1. Press - Epson WorkForce Pro WF-M5899 | Users Guide - Page 226
Parent topic: Setting Up Contacts and Contact Groups Editing or Deleting a Contact You can edit or delete any of the contacts on your list. 1. Press the home button, if necessary. 2. Select Fax. 3. Select Contacts. Enter the administrator password, if necessary. 4. Select the icon next to the - Epson WorkForce Pro WF-M5899 | Users Guide - Page 227
8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a group (up to 30 characters), and select OK. Note: This field is automatically populated after you enter the group name. This field is optional. 9. Select Contact(s) Added to the Group. You see your - Epson WorkForce Pro WF-M5899 | Users Guide - Page 228
Sending Faxes See these sections to send faxes using your product. Sending Faxes from the Product Control Panel Sending Faxes Using the Fax Utility - Windows Sending Faxes Using the Fax Utility - Mac Parent topic: Faxing Sending Faxes from the Product Control Panel See these sections to send faxes - Epson WorkForce Pro WF-M5899 | Users Guide - Page 229
4. Do one of the following to select fax recipients: • Select Keypad and enter a fax number. Select OK when done. To add another fax number, repeat the same steps. You can also use the numeric keypad on the control panel to enter a fax number. Note: If direct dialing has been restricted, you can - Epson WorkForce Pro WF-M5899 | Users Guide - Page 230
Note: Your product does not save sent color faxes to its memory. If the Save Failure Data option is enabled, faxes that failed to be sent are stored to the product's memory and you can resend them from the Job/Status menu. Parent topic: Sending Faxes from the Product Control Panel Related - Epson WorkForce Pro WF-M5899 | Users Guide - Page 231
Setting Sharpness ADF 2-Sided Options Varying levels available Off On Continuous Scan (ADF) Off On Original Size (Glass) Various sizes Auto Detect Color Mode Direct Send B&W Color Off On Priority Send Off On Send Fax Later Off On Add Sender Information Off Outside of Image Inside of - Epson WorkForce Pro WF-M5899 | Users Guide - Page 232
Setting Backup Options Off On Description Saves a copy of the scanned fax to the selected email address or network folder/FTP location Parent topic: Sending Faxes from the Product Control Panel Sending a Fax at a Specified Time You can send a fax at a time of your choice. Note: Make sure the - Epson WorkForce Pro WF-M5899 | Users Guide - Page 233
Related tasks Selecting the Date and Time Related topics Setting Up Contacts and Contact Groups Placing Originals on the Product Sending a Fax on Demand You can store one scanned document (up to 100 black-and-white pages) and have it sent automatically when another fax machine requests it. Other fax - Epson WorkForce Pro WF-M5899 | Users Guide - Page 234
Sending a Stored Fax You can store up to 10 black-and-white scanned documents (200 pages total) and send them whenever necessary. 1. Place your original on the product for faxing. 2. Press the home button, if necessary. 3. Select Fax. 4. Select the icon. 5. Select Extended Fax. 6. Select Store Fax - Epson WorkForce Pro WF-M5899 | Users Guide - Page 235
1. Place your original on the product for faxing. 2. Press the home button, if necessary. 3. Dial the fax number from the connected telephone. Speak to the recipient if necessary. Note: If you are using a pre-paid calling card, enter the number and password required to use the card before entering - Epson WorkForce Pro WF-M5899 | Users Guide - Page 236
You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click - Epson WorkForce Pro WF-M5899 | Users Guide - Page 237
If you're faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information. 237 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 238
a window like this: 7. Enter the recipient's name and fax number or select a recipient from the phone book, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next. 9. Click Send to transmit - Epson WorkForce Pro WF-M5899 | Users Guide - Page 239
1. Open the file you want to fax. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. Note: The print window may look different, depending on - Epson WorkForce Pro WF-M5899 | Users Guide - Page 240
You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book. 8. Select Fax Settings from the pop-up menu. 240 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 241
your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Forwarding Received Faxes Receiving a Fax by Polling Parent topic faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and press - Epson WorkForce Pro WF-M5899 | Users Guide - Page 242
telephone before receiving a fax. 1. To change the Receive Mode, select Settings > General Settings > Fax Settings > Basic Settings > Receive Mode and select Manual. 2. When the connected telephone rings, answer the call. 3. If you hear a fax tone, select Fax on the LCD display. 4. Select Send - Epson WorkForce Pro WF-M5899 | Users Guide - Page 243
by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance. 1. Press the home button, if necessary. 2. Select Fax. 3. Select the icon. 4. Select - Epson WorkForce Pro WF-M5899 | Users Guide - Page 244
5. Set Polling Receive to On. 6. Select Close. 7. Select Close. 8. Enter the fax number you expect to receive the fax from. 9. Select the Polling icon to start receiving the fax. Parent topic: Receiving Faxes Checking Fax Status You can check the status of current fax jobs, or faxes that have been - Epson WorkForce Pro WF-M5899 | Users Guide - Page 245
view. You see the fax displayed on the screen. 8. Select the icon. 9. Select one of the printing or deleting options, and follow the on-screen instructions. Note: Delete faxes after you print or view them to prevent the product's memory from filling up. When the memory is full, you can only - Epson WorkForce Pro WF-M5899 | Users Guide - Page 246
Last Transmission Print a report on the previous fax that was sent or received through polling. Fax Log View or print a report on recent fax transmissions. Stored Fax Documents Print a list of the fax jobs currently stored in the product's memory. Fax Settings List Print a list of the current fax - Epson WorkForce Pro WF-M5899 | Users Guide - Page 247
Using External USB Devices with Your Product Follow the instructions here to work with an external USB device connected to your product. Connecting a USB Device Disconnecting a USB Device Viewing and Printing from the LCD Screen - Epson WorkForce Pro WF-M5899 | Users Guide - Page 248
1. If your product is connected to your computer using a USB cable, do one of the following: • Windows: Open the My Computer, Computer, This PC, or Windows Explorer utility. Then right-click the name of your USB device (listed as a removable disk) and select Eject. • Mac: Drag the removable disk - Epson WorkForce Pro WF-M5899 | Users Guide - Page 249
5. Select Proceed to Print. 6. To change the print settings, select Basic Settings and select the necessary settings. 7. To adjust the photos (adjustments modify only your printed copies, not the original files), select Advanced and make the necessary adjustments. 8. Use the numeric keypad on the - Epson WorkForce Pro WF-M5899 | Users Guide - Page 250
Print settings Fit Frame Quality Date Fix Photo Fix Red-Eye Available options On Off Standard Best Various date formats Various settings Enhance Off Off On Description Automatically crops the photo to fit into the selected photo layout. Turns off automatic cropping. Provides good quality for most - Epson WorkForce Pro WF-M5899 | Users Guide - Page 251
• To change the print settings, select Basic Settings or Advanced and select the necessary settings. 6. When you are ready to print, select the Print icon. Note: To cancel printing, select the cancel button or select Cancel on the LCD screen, then select Cancel again to confirm. Print Setting - Epson WorkForce Pro WF-M5899 | Users Guide - Page 252
Print settings Quality Print Order Date Available options Standard Best Last Page on Top First Page on Top Various date formats Description Provides good quality for most prints. Provides the highest quality for special prints. Select the printing order for multi-page documents. Prints the date - Epson WorkForce Pro WF-M5899 | Users Guide - Page 253
Transferring Files on a USB Device You can transfer files to and from a USB device inserted into the USB port on the front of your product. Setting Up File Sharing for File Transfers from Your Computer Transferring Files from a USB Device to Your Computer Parent topic: Using External USB Devices - Epson WorkForce Pro WF-M5899 | Users Guide - Page 254
4. Select File Sharing. 5. Select the way your computer is connected to the product: either USB or Network. Parent topic: Transferring Files on a USB Device Related tasks Disconnecting a USB Device Transferring Files from a USB Device to Your Computer You can transfer files to and from a USB device - Epson WorkForce Pro WF-M5899 | Users Guide - Page 255
cassette rollers are at the end of their service life, you need to replace them. on the LCD Screen Ink Pack Safety Instructions • Keep ink packs and maintenance boxes , flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately. - Epson WorkForce Pro WF-M5899 | Users Guide - Page 256
included with the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Latin America) and select your product. Checking Ink Status on the LCD Screen Checking Ink and Maintenance - Epson WorkForce Pro WF-M5899 | Users Guide - Page 257
Checking Ink Status on the LCD Screen When your ink pack is low or expended, you see a message on the LCD screen. Follow the steps on the LCD screen to replace the ink pack. You can also check the status of the ink pack and maintenance box from the product control panel. 1. Press the home button, if - Epson WorkForce Pro WF-M5899 | Users Guide - Page 258
You see this window: 2. Replace or reinstall the maintenance box or ink pack as indicated on the screen. Note: If the ink pack installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. Parent topic: - Epson WorkForce Pro WF-M5899 | Users Guide - Page 259
Checking Ink and Maintenance Box Status - Mac You can check the status of your ink and maintenance box using a utility on your Mac. 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & - Epson WorkForce Pro WF-M5899 | Users Guide - Page 260
• Replace or reinstall the maintenance box or an ink pack as indicated on the screen. Note: If an ink pack installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. Parent topic: Check Ink and - Epson WorkForce Pro WF-M5899 | Users Guide - Page 261
follow all safety precautions when handling the ink pack. See the link below for more information. 1. Select How To. 2. Follow the on-screen instructions to replace the expended ink pack. Parent topic: Replacing the Ink Supply Unit (Ink Pack), Maintenance Box, and Cassette Rollers Related concepts - Epson WorkForce Pro WF-M5899 | Users Guide - Page 262
scanning. Note: If necessary, select the icon on the LCD, then select How To > Replace Maintenance Box and press the OK button to view the instructions. Note: In some print cycles a small amount of surplus ink may be collected in the maintenance box. To prevent ink leakage from the maintenance box - Epson WorkForce Pro WF-M5899 | Users Guide - Page 263
Cassette B" (C12C938281) Refer to the instructions in the paper feed roller packaging when replacing replacement videos available on your product's support page. Reset the maintenance roller selected Yes, you can select Run to perform a Paper Guide Cleaning cycle, or select Finish to exit. 9. Press - Epson WorkForce Pro WF-M5899 | Users Guide - Page 264
Related tasks Cleaning the Paper Guide 264 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 265
(Canada), or latin.epson.com/support (Latin America) and select your product. If running these utilities does not solve the problem, you may need to replace the ink pack. Print Head Maintenance Cleaning the Paper Guide Cleaning the Translucent Film Checking the Number of Sheets on the LCD Screen - Epson WorkForce Pro WF-M5899 | Users Guide - Page 266
Checking the Nozzles Using the Product Control Panel Checking the Nozzles Using a Computer Utility Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors - Epson WorkForce Pro WF-M5899 | Users Guide - Page 267
If there are gaps or the pattern is faint, select X. 8. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the print head again. If quality still does not improve, contact Epson support. Parent topic: Print Head Nozzle Check Related tasks Cleaning the Print - Epson WorkForce Pro WF-M5899 | Users Guide - Page 268
You see a window like this: 5. Click Print. 268 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 269
6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. Do one of the following: • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, clean the print head. If you don't see any improvement after cleaning the - Epson WorkForce Pro WF-M5899 | Users Guide - Page 270
Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Note: You cannot clean the print head if ink is expended, and may not be able to clean it when ink is low. You must replace the ink pack first. Cleaning the Print - Epson WorkForce Pro WF-M5899 | Users Guide - Page 271
6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. Do one of the following: • If there are no gaps, select O . • If there are gaps or the pattern is faint, select X . If you don't see any improvement after cleaning the print head up - Epson WorkForce Pro WF-M5899 | Users Guide - Page 272
3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . • Mac: In the Apple menu or the Dock, select System Preferences or System Settings. Select Print & Fax, Print - Epson WorkForce Pro WF-M5899 | Users Guide - Page 273
7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don't see any improvement after cleaning the print - Epson WorkForce Pro WF-M5899 | Users Guide - Page 274
Alignment if vertical lines in your printout are misaligned. • Horizontal Alignment if your printout contains horizontal banding. 6. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. Parent topic: Print Head - Epson WorkForce Pro WF-M5899 | Users Guide - Page 275
to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. 9. Continue following the on-screen instructions to finish the print quality adjustment. Parent topic: Print Head Alignment Related tasks Loading Paper in the Paper Cassettes and Rear Paper Tray - Epson WorkForce Pro WF-M5899 | Users Guide - Page 276
]) or A4 (8.3 × 11.7 inches [210 × 297 mm]). 2. Press the home button, if necessary. 3. Select Maintenance > Paper Guide Cleaning. 4. Follow the on-screen instructions to clean the paper guide. 5. Repeat these steps as necessary until the paper comes out clean. Parent topic: Adjusting Print Quality - Epson WorkForce Pro WF-M5899 | Users Guide - Page 277
4. Open the printer cover. 5. Using the flashlight, check the translucent film shown here for ink smears. 277 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 278
1 Translucent film 2 Print head rail Caution: Do not touch the print head rail or you may not be able to print. Do not wipe off the grease on the rail. 6. Moisten a cotton swab with the water and detergent mixture and squeeze out any excess moisture, then lightly wipe the ink off the translucent - Epson WorkForce Pro WF-M5899 | Users Guide - Page 279
3. Select Print Sheet and follow the on-screen instructions to print a detailed sheet of the printer's usage history. Parent topic: Adjusting Print Quality 279 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 280
Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and paper support when you are not using the product to protect it from dust. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the - Epson WorkForce Pro WF-M5899 | Users Guide - Page 281
Warning: Do not trap your fingers when opening or closing the document cover or you may be injured. 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Note: If the glass is stained with grease or dirt, use a small amount of glass cleaner on a soft, - Epson WorkForce Pro WF-M5899 | Users Guide - Page 282
2. Use a soft, lint-free cloth (microfiber is recommended) moistened with a little water to clean the rollers and the interior of the ADF. Caution: Do not use a dry cloth; you may damage the ADF rollers. Do not use the ADF until the rollers have dried. 282 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 283
3. Close the ADF cover and open the document cover. 4. Clean the areas indicated in the image: 283 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 284
Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. Be careful not to scratch or damage the glass; this can affect scan quality. Note: If the glass is stained with grease or dirt, use a small amount of glass cleaner on a soft, dry cloth to - Epson WorkForce Pro WF-M5899 | Users Guide - Page 285
Caution: During transportation and storage, follow these guidelines: • Because the product is heavy, four or more people should lift and carry it using the hand positions shown: • Avoid tilting the product, positioning it vertically, or turning it upside down; otherwise ink may leak. • Leave the ink - Epson WorkForce Pro WF-M5899 | Users Guide - Page 286
5. Close the paper stopper on the output tray, if necessary, and push in the output tray. Lift and remove the output tray from the product. Store it separately. 6. Close the ink pack tray cover and lock it. 7. If the optional printer stand and paper cassettes are installed, uninstall and remove them - Epson WorkForce Pro WF-M5899 | Users Guide - Page 287
Related tasks Installing the Optional Paper Cassette Units 287 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 288
Administering Your Product Follow the instructions in these sections to configure your product's administrator settings HTTPS. This may cause a warning message when you access Web Config. This does not indicate a problem and can be ignored. 5. On the first visit to the Web Config utility, you will be - Epson WorkForce Pro WF-M5899 | Users Guide - Page 289
Web Config, or EpsonNet Config. You use the same administrator password in all cases. Note: If you forget your administrator password, contact Epson for support. 1. Access Web Config and select the Product Security tab. 2. Select Change Administrator Password. 3. Enter a user name, if necessary. 289 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 290
Password screen. Parent topic: Administering Your Product Related tasks Accessing the Web Config Utility Configuring Product Settings Follow the instructions in these sections to configure your product's control panel settings using the Web Config software. Checking Status Information Managing - Epson WorkForce Pro WF-M5899 | Users Guide - Page 291
Checking Status Information You can check information about the printer using the Web Config interface. Note: Depending on the features of your product, not all of the options below may be available. Some options are not available unless you are logged in to the Web Config interface. 1. Enter the IP - Epson WorkForce Pro WF-M5899 | Users Guide - Page 292
can enter a new name to change the name of the device. Displays a user-entered location for the printer Sets the IP Address; if set to Manual, enter the information in the appropriate fields Enables IP addressing using BOOTP Enables IP addressing using APIPA Displays the IP address. If you are - Epson WorkForce Pro WF-M5899 | Users Guide - Page 293
Server Port Number Description Displays the default gateway address. If you are manually setting the default gateway, enter it in the format xxx.xxx.xxx. you to register the host and domain names through a DHCP server that supports Dynamic DNS Enables the use of a proxy server Specifies the name of - Epson WorkForce Pro WF-M5899 | Users Guide - Page 294
Setting Proxy Server User Name Proxy Server Password IPv6 Setting IPv6 Privacy Extension IPv6 DHCP Server Setting IPv6 Address IPv6 Address Default Gateway IPv6 Link-Local Address IPv6 Stateful Address IPv6 Stateless Address 1 IPv6 Stateless Address 2 IPv6 Stateless Address 3 Description Specifies - Epson WorkForce Pro WF-M5899 | Users Guide - Page 295
Setting IPv6 Primary DNS Server IPv6 Secondary DNS Server IEEE802.11k/v IEEE802.11r Wired LAN Setting Link Speed and Duplex IEEE 802.3az Wi-Fi Direct Setting Wi-Fi Direct SSID Password Description Specifies the address for the IPv6 primary DNS server. The address must conform to the following - Epson WorkForce Pro WF-M5899 | Users Guide - Page 296
Description Selects the frequency range used by the Wi-Fi Direct network. Specifies the IP address for the Wi-Fi Direct network. If set to Manual, enter the IP address in the provided fields. Parent topic: Managing the Network Connection Related tasks Modifying the Wi-Fi Direct Network Name or - Epson WorkForce Pro WF-M5899 | Users Guide - Page 297
Parent topic: Configuring Product Settings Related tasks Accessing the Web Config Utility Email Server Settings You can configure these email server settings in Web Config. Setting Authentication Method Authenticated Account Authenticated Password Sender's Email Address SMTP Server Address SMTP - Epson WorkForce Pro WF-M5899 | Users Guide - Page 298
2. Select the Device Management tab, then select Email Notification. 3. Set the contents of the email subject line by selecting items from the drop-down menus. Note: You cannot select the same item in both menus. If the Location setting is longer than 32 bytes, it will be truncated in the Subject - Epson WorkForce Pro WF-M5899 | Users Guide - Page 299
the Web Config Utility Changing the Sleep Timer Settings Changing the Power Off Timer Settings Importing and Exporting Product Settings Follow the instructions in these sections to import and export your product's settings using the Web Config software. Exporting Settings Using Web Config Importing - Epson WorkForce Pro WF-M5899 | Users Guide - Page 300
1. Log in to the Web Config interface as an administrator. 2. Select the Device Management tab, then select Export and Import Setting Value. 3. Select Import. 4. Click Browse and select the exported settings file. 5. If necessary, enter the decryption password. 6. Click Next. 7. Select the settings - Epson WorkForce Pro WF-M5899 | Users Guide - Page 301
2. Select the Device Management tab, then select the Date and Time > Time Server setting. 3. Set Use Time Server to Use. 4. Enter the time server address in Time Server Address. You can use the IPv4, IPv6, or FQDN format for the address. You are limited to 252 characters. 5. Enter an update interval - Epson WorkForce Pro WF-M5899 | Users Guide - Page 302
the product settings. Parent topic: Configuring Product Settings Related tasks Accessing the Web Config Utility Configuring Security Settings Follow the instructions in these sections to configure internal security features for your product using the Web Config software. Connecting an Authentication - Epson WorkForce Pro WF-M5899 | Users Guide - Page 303
as an IC card reader using a USB cable, and check the functionality of the reader using the Web Config interface. 1. Remove the sticker covering the service port on the rear of the product. 303 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 304
2. Connect the card reader's USB cable to the service port on the product. 3. Access Web Config and log in Parent topic: Configuring Security Settings Restricting Features Available for Users Follow the instructions in these sections to restrict users from using certain product features and create - Epson WorkForce Pro WF-M5899 | Users Guide - Page 305
authenticate the users before printing or scanning proceeds. For instructions on setting up software restrictions, see the help utility The default operating system driver • A PCL or PostScript printer driver • Web services such as Epson Connect • Smartphones and other mobile devices 4. Click OK. 5. - Epson WorkForce Pro WF-M5899 | Users Guide - Page 306
necessary. Note: You can import and export a list of user features using EpsonNet Config. See the help utility in the software for instructions. Parent topic: Restricting Features Available for Users Disabling the External Interface You can restrict the ability to connect from a computer using a USB - Epson WorkForce Pro WF-M5899 | Users Guide - Page 307
2. Select the Product Security tab and select Password Encryption. 3. Select On and select OK. A message appears about restarting the product. Select OK. 4. Turn the product off and then on again to apply the password encryption setting. Note: The product may take longer than usual to turn on. This - Epson WorkForce Pro WF-M5899 | Users Guide - Page 308
Security Settings Using Your Product on a Secure Network Follow the instructions in these sections to configure security features for your product on the network using the Web Config software. Configuring Protocols and Services in Web Config Configuring SSL/TLS Communication Configuring IPsec/IP - Epson WorkForce Pro WF-M5899 | Users Guide - Page 309
monitor your product with the SNMPv3 protocol Options/Description Search for or use devices through Bonjour Displays the Bonjour name Displays the Bonjour service name Displays the Bonjour location name Selects the protocol that is the top priority for Bonjour printing Enables the Wide-Area Bonjour - Epson WorkForce Pro WF-M5899 | Users Guide - Page 310
SLP Settings Setting Enable SLP WSD Settings Setting Enable WSD Printing Timeout (sec) Scanning Timeout (sec) Device Name Location LLTD Settings Setting Enable LLTD Device Name LLMNR Settings Setting Enable LLMNR Options/Description Enable the SLP function to use the Push Scan function and network - Epson WorkForce Pro WF-M5899 | Users Guide - Page 311
IPP Settings Setting Enable IPP Allow Non-secure Communication Communication Timeout (sec) Options/Description Enable IPP communication for products that support IPP are displayed (you cannot use AirPrint if disabled) Allow the printer to communicate without any security measures (IPP) Enter - Epson WorkForce Pro WF-M5899 | Users Guide - Page 312
Port number, and IPP printer name) Displays the IPP printer name Displays the IPP location Options/Description Enable FTP printing for products that support FTP printing Enter the timeout value for FTP communication between 0 and 3,600 seconds Options/Description Enable SNMPv1/v2c for products that - Epson WorkForce Pro WF-M5899 | Users Guide - Page 313
and set a password for encryption Enter 1 to 32 characters in Unicode (UTF-8) Parent topic: Configuring Protocols and Services in Web Config Configuring SSL/TLS Communication Follow the instructions in these sections to configure SSL/TLS communication using Web Config. Configuring SSL/TLS Settings - Epson WorkForce Pro WF-M5899 | Users Guide - Page 314
Configuring IPsec/IP Filtering Follow the instructions in these sections to configure IPsec/ the product over the network based on IP address, service, and port by configuring a default policy that applies configure group policies. Note: IPsec is supported only by computers running Windows Vista or - Epson WorkForce Pro WF-M5899 | Users Guide - Page 315
3. Select Enable to enable IPsec/IP filtering. 4. Select the filtering options you want to use for the default policy. 5. Click Next. You see a confirmation message. 6. Click OK. Parent topic: Configuring IPsec/IP Filtering Configuring the Group IPsec/IP Filtering Policies You can configure group - Epson WorkForce Pro WF-M5899 | Users Guide - Page 316
Setting Authentication Method Pre-Shared Key Confirm Pre-Shared Key ID Type ID Encapsulation Remote Gateway(Tunnel Mode) Security Protocol Algorithm Settings Options/Description Select an authentication method, or select Certificate if you have imported a CA-signed certificate If necessary, enter a - Epson WorkForce Pro WF-M5899 | Users Guide - Page 317
be unavailable, so configure a static address instead Select the method you want to used for specifying ports If you selected Service Name as the Method of Choosing Port option, select a service name option here; see the next table for more information If you selected Port Number as the Method of - Epson WorkForce Pro WF-M5899 | Users Guide - Page 318
Setting Remote Port IKE Version Authentication Method Pre-Shared Key ID Type ID Encapsulation Remote Gateway(Tunnel Mode) Options/Description If you selected Port Number as the Method of Choosing Port option, and TCP or UDP for the Transport Protocol option, enter the port numbers that control - Epson WorkForce Pro WF-M5899 | Users Guide - Page 319
option, you can select a link-local address (fe80::), but the group policy will be disabled. *3: You cannot use IPv6 link-local addresses. Group Policy Guidelines Service name Any ENPC Protocol type Local/Remote port number - - UDP 3289/Any port Controls these operations All - Epson WorkForce Pro WF-M5899 | Users Guide - Page 320
Service name SNMP Protocol type Local/Remote port number UDP 161/Any port LPR RAW (Port9100) IPP/IPPS TCP TCP TCP WSD WS-Discovery Network Scan - Epson WorkForce Pro WF-M5899 | Users Guide - Page 321
(Local) UDP 137/Any port NetBIOS Datagram UDP Service (Local) 138/Any port NetBIOS Session TCP Service (Local) 139/Any port NetBIOS Name UDP Service (Remote) Any port/137 NetBIOS Datagram UDP (Remote) Any port/138 NetBIOS Session TCP Service (Remote) Any port/139 HTTP (Local) TCP 80 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 322
Access Control: Refuse Access Group policy: • Access Control: Permit Access • Remote Address(Host): Client IP address • Method of Choosing Port: Service Name • Service Name: Select ENPC, SNMP, HTTP (Local), HTTPS (Local), and RAW (Port9100) Receiving Access from Only a Specified Address for Product - Epson WorkForce Pro WF-M5899 | Users Guide - Page 323
Product to an IEEE 802.1X Network Follow the instructions in these sections to connect the product to an topic: Using Your Product on a Secure Network Configuring an IEEE 802.1X Network If your product supports IEEE 802.1X, you can use it on a network with authentication provided by a RADIUS server - Epson WorkForce Pro WF-M5899 | Users Guide - Page 324
/3DES/AES128/RC4 Parent topic: Connecting the Product to an IEEE 802.1X Network Configuring a Certificate for an IEEE 802.1X Network If your product supports IEEE 802.1X, you can configure a certificate for the network using Web Config. 1. Access Web Config and select the Network Security tab. 324 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 325
2. Under IEEE802.1X, select Client Certificate. 3. Click Import to add a new client certificate. 4. Click OK. Parent topic: Connecting the Product to an IEEE 802.1X Network IEEE 802.1X Network Status You can check the status of the IEEE 802.1X network settings by printing a status sheet from your - Epson WorkForce Pro WF-M5899 | Users Guide - Page 326
Using a Digital Certificate Follow the instructions in these sections to configure and use digital certificates using Web Config. About Digital Certification Obtaining and Importing a CA-signed Certificate CSR Setup Settings CSR - Epson WorkForce Pro WF-M5899 | Users Guide - Page 327
5. Click OK. You see a completion message. 6. Select Network Security, select your network security option, and select Certificate again. 7. In the CSR section, click the Download option that matches the format specified by your certificate authority to download the CSR. Caution: Do not generate - Epson WorkForce Pro WF-M5899 | Users Guide - Page 328
Setting Common Name Organization, Organizational Unit, Locality, State/Province Country Sender's Email Address Options/Description Enter a name or static IP address from 1 to 128 characters long; for example, Reception printer or https://10.152.12.225 Enter information in each field as necessary, - Epson WorkForce Pro WF-M5899 | Users Guide - Page 329
Setting Server Certificate or Client Certificate Description Select the certificate format. For an SSL/TLS connection, the Server Certificate is displayed. For an IPsec/IP Filtering, IEEE802.1x, or S/MIME connection, the Client Certificate is displayed. Private Key Password CA Certificate 1 CA - Epson WorkForce Pro WF-M5899 | Users Guide - Page 330
Click Delete. You see a completion message. 4. Click OK. Parent topic: Using a Digital Certificate Updating a Self-signed Certificate If your product supports the HTTPS server feature, you can update a self-signed certificate using Web Config. 1. Access Web Config and select Network Security, select - Epson WorkForce Pro WF-M5899 | Users Guide - Page 331
you are using Microsoft 365 and Azure Active Directory. Note: This feature is supported on Windows 10 2004 (20H1) or later. Visit the Microsoft website for Universal Print. 3. Select Register. 4. Follow the on-screen instructions to register your product. Parent topic: Administering Your Product - Epson WorkForce Pro WF-M5899 | Users Guide - Page 332
To install Epson Device Admin, download the software from the support page at epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Latin America) and follow the on-screen instructions. Parent topic: Administering Your Product 332 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 333
Print Quality Problems Solving Scanning Problems Solving Scanned Image Quality Problems Solving Faxing Problems Solving USB Device Problems Uninstall Your Product Software Where to Get Help (U.S. and Canada) Where to Get Help (Latin America) Viewing the Help Screen You can view troubleshooting or - Epson WorkForce Pro WF-M5899 | Users Guide - Page 334
You see this screen: 2. Select Troubleshooting or How To to view instructional images or animations. Parent topic: Solving Problems Product Status Messages You can often diagnose problems with your product by checking the messages and status icons on its LCD screen. You can also check for errors by - Epson WorkForce Pro WF-M5899 | Users Guide - Page 335
error. Turn the power off and on again. If the problem persists, contact Epson support. Turn the product off and then back on again. If roller is near the end of its service life.) Contact Epson for support. The pickup roller in XX has reached the end of its service life. Replace it and reset the - Epson WorkForce Pro WF-M5899 | Users Guide - Page 336
. The combination of the IP address There is a problem with the network connection to your product. and the subnet Config utility and update the cloud service root certificate. Check that the printer replacement videos on the Epson support site for instructions. Recovery Mode Update Firmware An - Epson WorkForce Pro WF-M5899 | Users Guide - Page 337
Parent topic: Solving Problems Related references Paper Source Settings Options Related tasks Loading Paper in the Paper Cassettes and Rear Paper Tray Installing the Optional Paper Cassette Units Replacing - Epson WorkForce Pro WF-M5899 | Users Guide - Page 338
deleted when the product was turned off. The received fax was already deleted. The job was printed 1-sided because the loaded paper does not support 2-sided printing. Available memory is running low. Reduce the size of the print job. Cannot communicate with a server using an open platform. Check the - Epson WorkForce Pro WF-M5899 | Users Guide - Page 339
Code 302 402 303 304 404 305 405 306 311 321 411 421 312 412 313 413 314 315 327 316 317 322 323 Condition/solution The external memory device is write-protected. Disable write protection. No folder is available for saving the scanned file. Create a folder or use a different memory device. The - Epson WorkForce Pro WF-M5899 | Users Guide - Page 340
Code 324 325 326 328 330 331 332 333 334 341 350 422 423 Condition/solution A file with the same name already exists in the specified folder. Delete the duplicate file or change the file name prefix in File Settings. There is not enough storage space available in the specified folder. Increase the - Epson WorkForce Pro WF-M5899 | Users Guide - Page 341
sure the settings are correct for the folder selected in Save/Forward Settings in the Settings menu. Parent topic: Solving Problems Related references Double-sided Printing Capacity Related tasks Clearing the Internal Memory Connecting an Authentication Device Related topics Restricting Features - Epson WorkForce Pro WF-M5899 | Users Guide - Page 342
head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic: Solving Problems Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to - Epson WorkForce Pro WF-M5899 | Users Guide - Page 343
contacts list You see a confirmation screen. 4. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product. 343 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 344
product is turned on and any necessary cables are securely connected at both ends. If you still have problems installing software, disconnect the cable and carefully follow the instructions on the Start Here sheet. Also make sure your system meets the requirements for your operating system. • Close - Epson WorkForce Pro WF-M5899 | Users Guide - Page 345
. • Make sure both the card reader and the authentication card are supported. Parent topic: Solving Setup Problems Related tasks Connecting an Authentication Device Solving Network Problems Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or - Epson WorkForce Pro WF-M5899 | Users Guide - Page 346
product has trouble finding or documentation or contact your internet service provider for instructions. • Make sure to place problem. • You may need to disable the firewall and any anti-virus software on your wireless router or access point. • Try restarting your router following the instructions - Epson WorkForce Pro WF-M5899 | Users Guide - Page 347
not broadcast its network name (SSID), follow the instructions that came with your product to enter your wireless network name manually. • If your router or access point has See your device documentation for instructions. Parent topic: Solving Network Problems Related concepts Uninstall Your Product - Epson WorkForce Pro WF-M5899 | Users Guide - Page 348
codes and messages on the report to help determine the cause of the problem. • Make sure your product is not connected to a guest network. 5 GHz. See your router documentation or contact your internet service provider for instructions. • If you have replaced your router, reinstall your product - Epson WorkForce Pro WF-M5899 | Users Guide - Page 349
Hi-Speed USB port on your computer, if available. • Connect to another SuperSpeed USB port on your computer, if available. Parent topic: Solving Network Problems Product Does Not Appear in Mac Printer Window If your product does not appear in the Mac printer window, try these solutions: • Turn your - Epson WorkForce Pro WF-M5899 | Users Guide - Page 350
to help determine the cause of the problem. • If you are using TCP/IP DHCP, set the IP address manually. If the IP address assigned service provider for instructions. • Try restarting your router following the instructions in your router documentation. Note: If you are reading these instructions - Epson WorkForce Pro WF-M5899 | Users Guide - Page 351
Network Connection Report Cannot Scan Over a Network If you have problems scanning over a network, try these solutions: • If you Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • If you are scanning a large original at a high resolution - Epson WorkForce Pro WF-M5899 | Users Guide - Page 352
Update a Certificate or Create a CSR Cannot Import a Digital Certificate Deleted a CA-signed Certificate Digital Certificate Warning Messages Parent topic: Solving Problems Cannot Create the Secure IPP Printing Port If you cannot create the secure IPP printing port, try these solutions: • Make sure - Epson WorkForce Pro WF-M5899 | Users Guide - Page 353
characters or is divided by a comma. Correct the setting and update the certificate again. Parent topic: Solving Network Security Problems Related references CSR Setup Settings CSR Import Settings Related tasks Obtaining and Importing a CA-signed Certificate Cannot Import a Digital Certificate - Epson WorkForce Pro WF-M5899 | Users Guide - Page 354
in Web Config, you cannot import a deleted certificate. Create a new CSR and obtain a new certificate. Parent topic: Solving Network Security Problems Related references CSR Setup Settings CSR Import Settings Related tasks Obtaining and Importing a CA-signed Certificate Digital Certificate Warning - Epson WorkForce Pro WF-M5899 | Users Guide - Page 355
sure the computer and product are connected, and the certificate file is not corrupted, then import the certificate file again. Parent topic: Solving Network Security Problems Related tasks Obtaining and Importing a CA-signed Certificate 355 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 356
power is on, make sure your product software is installed correctly. • Make sure your product is level (not tilted). Parent topic: Solving Copying Problems Related concepts Uninstall Your Product Software Print Head Nozzle Check Product Makes Noise When It Sits for a While Your product is performing - Epson WorkForce Pro WF-M5899 | Users Guide - Page 357
lowering the Density setting. Parent topic: Solving Copy Quality Problems Related concepts Print Head Nozzle Check Related tasks Cleaning the Scanner these solutions: • When placing originals in the ADF, make sure the edge guides are against the edges of the paper. • When placing originals on the - Epson WorkForce Pro WF-M5899 | Users Guide - Page 358
: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it from the paper tray or cassette. Reload it, then adjust the edge guides. Make sure the paper stack is not above the tab on the edge guides inside the - Epson WorkForce Pro WF-M5899 | Users Guide - Page 359
correct for the paper source. • Run the paper guide cleaning utility to clean the paper path. • If loading instructions that came with the paper. Parent topic: Solving Paper Problems sure the size, weight, and number of your originals are supported by the ADF. • Make sure the originals are loaded - Epson WorkForce Pro WF-M5899 | Users Guide - Page 360
that paper has jammed in the product, follow the on-screen instructions to locate and remove the jammed paper. Take the following precautions : Solving Paper Problems Related tasks Cleaning the Paper Guide Selecting the Paper Settings for Each Source - Control Panel Solving Problems Printing from a - Epson WorkForce Pro WF-M5899 | Users Guide - Page 361
Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Note: For problems while printing with the Epson Universal Print Driver or PostScript (PS3) printer software, see the sections covering that software - Epson WorkForce Pro WF-M5899 | Users Guide - Page 362
Checker and follow the onscreen instructions to check the connection Manual 2-sided printing may not be available when the printer is accessed over a network or is used as a shared printer. • You can try to clear the problem by updating the product software to the latest version. If the problem - Epson WorkForce Pro WF-M5899 | Users Guide - Page 363
checkbox for the option that adds the shortcut icon to the taskbar. 7. Click OK to close the open program windows. Parent topic: Solving Problems Printing from a Computer Printing is Slow If printing becomes slow, try these solutions: • Make sure your system meets the requirements for your operating - Epson WorkForce Pro WF-M5899 | Users Guide - Page 364
network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • If you are using the Windows PostScript printer software, try selecting Fast as the Print Quality setting on the Advanced tab - Epson WorkForce Pro WF-M5899 | Users Guide - Page 365
Check these sections if you have problems with the layout or content of your printed pages. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Inverted Image Too Many Copies Print Blank Pages Print - Epson WorkForce Pro WF-M5899 | Users Guide - Page 366
the Copies setting in your printing program or printer software is not set for multiple copies. Parent topic: Solving Page Layout and Content Problems Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing - Epson WorkForce Pro WF-M5899 | Users Guide - Page 367
into the product. • Load paper in the correct direction and slide the edge guides against the edges of the paper. You can use the preview option in before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print - Epson WorkForce Pro WF-M5899 | Users Guide - Page 368
paper is positioned correctly for feeding into the printer. • Slide the edge guides against the edges of the paper. • Clean the scanner glass and document cover print. Parent topic: Solving Page Layout and Content Problems Related references Copying Options Related tasks Selecting Basic Print - Epson WorkForce Pro WF-M5899 | Users Guide - Page 369
than the recommended number of sheets. • Slide the edge guides against the edges of the paper. • Make sure the topic: Solving Page Layout and Content Problems Related references Paper Specifications Paper or Print Quality Problems Check these sections if your printouts have problems with print - Epson WorkForce Pro WF-M5899 | Users Guide - Page 370
or the paper is smeared, clean the paper path. • You may need to replace the ink pack. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related references Paper or Media Type Settings - Printing Software Related tasks Selecting the Paper - Epson WorkForce Pro WF-M5899 | Users Guide - Page 371
loaded incorrectly in your product. • Slide the edge guides to the edges of the paper. • Use a support sheet with special paper, or load special paper one . (Turning this setting on will decrease print speed.) • When manually printing 2-sided, make sure the ink is completely dry before loading - Epson WorkForce Pro WF-M5899 | Users Guide - Page 372
in all directions. Parent topic: Solving Print Quality Problems Related references Paper Specifications Compatible Epson Papers Paper or Cleaning the Scanner Glass Cleaning the Automatic Document Feeder Cleaning the Paper Guide Faint Printout or Printout Has Gaps If your printouts are faint or - Epson WorkForce Pro WF-M5899 | Users Guide - Page 373
print head. • Adjust the print quality in the product software. • Clean the paper path. • Clean the paper rollers. Parent topic: Solving Print Quality Problems Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your - Epson WorkForce Pro WF-M5899 | Users Guide - Page 374
it. • In Windows, make sure your product is listed as a valid device in the Scanners and Cameras control panel. Parent topic: Solving Scanning Problems Cannot Start Epson Scan 2 If you cannot start Epson Scan 2, try these solutions: • Make sure your product is turned on and any interface cables - Epson WorkForce Pro WF-M5899 | Users Guide - Page 375
Image Colors are Patchy at the Edges Ripple Patterns Appear in an Image Scanned Image Edges are Cropped Parent topic: Solving Problems Image Consists of a Few Dots Only If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for - Epson WorkForce Pro WF-M5899 | Users Guide - Page 376
If you are scanning from the ADF, make sure the ADF edge guides fit against the loaded originals. You can also try cleaning the ADF and scanning again. Parent topic: Solving Scanned Image Quality Problems Related tasks Cleaning the Scanner Glass Cleaning the Automatic Document Feeder Straight Lines - Epson WorkForce Pro WF-M5899 | Users Guide - Page 377
Cleaning the Scanner Glass Cleaning the Automatic Document Feeder Related topics Placing Originals on the Product Scanned Image Quality Problems If you encounter quality problems with your scanned image, try these solutions: Image is Distorted or Blurry • Make sure your original is not wrinkled - Epson WorkForce Pro WF-M5899 | Users Guide - Page 378
. • If the Image Type setting is Black & White or Grayscale, adjust the Color Enhance setting. Parent topic: Solving Scanned Image Quality Problems Related references Control Panel Scanning Options Related tasks Cleaning the Scanner Glass Cleaning the Automatic Document Feeder Related topics Placing - Epson WorkForce Pro WF-M5899 | Users Guide - Page 379
Related references Additional Scanning Settings - Advanced Settings Tab Related topics Placing Originals on the Product Solving Faxing Problems Check these solutions if you have problems faxing with your product. Cannot Send or Receive Faxes Cannot Receive Faxes with a Telephone Connected to Your - Epson WorkForce Pro WF-M5899 | Users Guide - Page 380
wall jack to your product's LINE port is secure. • Print a fax connection report using your product control panel or fax software to help diagnose the problem. • Verify that the telephone wall jack works by connecting a phone to it and testing it. • If there is no dial tone and you connected the - Epson WorkForce Pro WF-M5899 | Users Guide - Page 381
are trying to send or receive a color fax. • If your telephone line uses call waiting and you have trouble receiving faxes, turn off call waiting to prevent disruption of incoming faxes. • If you have subscribed to a call forwarding service, the product may not be able to receive faxes. Contact your - Epson WorkForce Pro WF-M5899 | Users Guide - Page 382
inadvertently received by your voice mail service. Parent topic: Solving Faxing Problems Related references Basic Settings - Fax Related before you hang up. Parent topic: Solving Faxing Problems Related tasks Receiving Faxes Manually Connecting a Telephone or Answering Machine Fax Memory Full Error - Epson WorkForce Pro WF-M5899 | Users Guide - Page 383
jam, the memory full error may appear. Clear any product errors, then ask the sender to resend the fax. Parent topic: Solving Faxing Problems Related references Fax Sending Options Related tasks Forwarding Received Faxes Fax Quality is Poor If you receive a poor quality fax, try these solutions - Epson WorkForce Pro WF-M5899 | Users Guide - Page 384
in your sent fax, place a piece of black paper on the back of the original and fax it again. Parent topic: Solving Faxing Problems Related references Fax Sending Options Basic Settings - Fax Related tasks Cleaning the Scanner Glass Cleaning the Automatic Document Feeder Sent Fax is Received in an - Epson WorkForce Pro WF-M5899 | Users Guide - Page 385
product. Cannot View or Print from a USB Device Cannot Save Files on a USB Device Cannot Transfer Files To or From a USB Device Parent topic: Solving Problems Cannot View or Print from a USB Device If you cannot view or print photos or documents from a USB device connected to your product, try these - Epson WorkForce Pro WF-M5899 | Users Guide - Page 386
sure memory devices are enabled on your product. • Make sure the device is compatible with the product. Parent topic: Solving USB Device Problems Related references External USB Device Specifications Related tasks Disabling the External Interface Cannot Transfer Files To or From a USB Device If you - Epson WorkForce Pro WF-M5899 | Users Guide - Page 387
Related tasks Disabling the External Interface Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system. Uninstalling Product Software - Windows Uninstalling Product Software - Mac Parent - Epson WorkForce Pro WF-M5899 | Users Guide - Page 388
a problem, contact Epson. 1. To download the Uninstaller utility, visit epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support ( want to uninstall. 7. Click Uninstall. 8. Follow the on-screen instructions to uninstall the software. 9. Reinstall your product software. Note: - Epson WorkForce Pro WF-M5899 | Users Guide - Page 389
support options. Internet Support Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Latin America) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting - Epson WorkForce Pro WF-M5899 | Users Guide - Page 390
website at latin.epson.com/support for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative Before you call Epson for support, please have the following information - Epson WorkForce Pro WF-M5899 | Users Guide - Page 391
paper from an Epson authorized reseller. To find the nearest reseller, visit latin.epson.com or call your nearest Epson sales office. Parent topic: Solving Problems 391 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 392
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or this site (Canada) for information on how to return your Epson products for proper disposal. Windows - Epson WorkForce Pro WF-M5899 | Users Guide - Page 393
Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Latin America), select your product, and select Downloads. Parent topic: Technical Specifications Mac System - Epson WorkForce Pro WF-M5899 | Users Guide - Page 394
inches (203 × 254 mm) 16:9 wide (4 × 7.1 inches [102 × 181 mm]) Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Plain paper Weight Note: Your product also supports compatible papers distributed by Epson. See the link at the end of this topic for a list of compatible Epson papers. Plain paper: 17 lb - Epson WorkForce Pro WF-M5899 | Users Guide - Page 395
Paper types Weight Plain bond paper 20 lb (75 g/m2) to 27 lb (100 g/m2) Parent topic: Technical Specifications Related references Compatible Epson Papers Printable Area Specifications Single sheets 1 Top/bottom/right/left: 0.12 inch (3 mm) minimum 2 Reduced print quality area/top: 1.85 inches (47 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 396
Envelopes 1 Left/right: 0.12 inch (3 mm) minimum 2 Top/bottom: 0.12 inch (3 mm) minimum 3 Reduced print quality area/left: 0.71 inch (18 mm) minimum 4 Reduced print quality area/right: 1.85 inches (47 mm) minimum Parent topic: Technical Specifications Automatic Document Feeder (ADF) Specifications - Epson WorkForce Pro WF-M5899 | Users Guide - Page 397
Black and white: 16 bits per pixel internal 1 bit per pixel external LED Parent topic: Technical Specifications Fax Specifications Fax type Supported lines Speed Black-and-white and color fax capability (ITU-T Super Group 3) Standard analog phone lines PBX (Private Branch Exchange) telephone - Epson WorkForce Pro WF-M5899 | Users Guide - Page 398
Resolution Compression method Communication standards Sending paper size Transmission speed (Actual speed depends on the document, recipient's device, and phone line status) Contacts Page memory Redial Interface Monochrome Standard: 203 pixels per inch × 98 lines per inch (8 pixels per mm × 3.85 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 399
Ink Pack Specifications Note: Your printer is designed to work only with genuine Epson-brand ink packs. Other brands of ink packs and ink supplies are not compatible and, even if described as compatible, may not function properly or at all. Epson periodically provides firmware updates to address - Epson WorkForce Pro WF-M5899 | Users Guide - Page 400
Dimension Specifications Height Stored: 14.1 inches (357 mm) Stored with 1 optional paper cassette installed: 18 inches (457 mm) Stored with 2 optional paper cassettes installed: 21.9 inches (557 mm) Stored with 3 optional paper cassettes installed: 25.9 inches (657 mm) Printing: 17.7 inches ( - Epson WorkForce Pro WF-M5899 | Users Guide - Page 401
USB (for external USB device) Note: Epson cannot guarantee the operation of externally connected devices. USB 3.0 cables are not supported. Parent topic: Technical Specifications External USB Device Specifications Do not use devices with the following requirements: • Dedicated driver • Security - Epson WorkForce Pro WF-M5899 | Users Guide - Page 402
2GB JPEG: Up to 9990** TIFF: Up to 999 PDF: Up to 999 * Files stored on digital cameras with built-in memory are not supported. ** If the number of files exceeds 999, the files are displayed in groups. Parent topic: Technical Specifications Network Interface Specifications Wi-Fi (U.S. and Canada - Epson WorkForce Pro WF-M5899 | Users Guide - Page 403
WPA/WPA2 Personal WPA3-SAE (AES) WPA2/WPA-3-Enterprise WEP (64/128 bit) Note: Wi-Fi Direct only supports WPA2-PSK (AES) IEEE 802.11b/g/n: 2.4 GHz IEEE 802.11a/n/ac: 5 GHz 2.4 GHz: 1/2/3/4/5/6/7/8/9/10/11/12/13 5 GHz: Wi-Fi: • W52 (36/40/44/48) • - Epson WorkForce Pro WF-M5899 | Users Guide - Page 404
for WPA/WPA2 Personal WPA3-SAE (AES) WPA2/WPA-3-Enterprise WEP (64/128 bit) Frequency band Channels Coordination modes Note: Wi-Fi Direct only supports WPA2-PSK (AES) 2.4 GHz 1/2/3/4/5/6/7/8/9/10/11/12/13 Infrastructure mode Wi-Fi Direct (Simple AP) Note: Wi-Fi Direct Simple AP mode is available - Epson WorkForce Pro WF-M5899 | Users Guide - Page 405
must accept any interference received, including interference that may cause undesired operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna - Epson WorkForce Pro WF-M5899 | Users Guide - Page 406
Epson product, read and follow these safety instructions. General Printer Safety Instructions Wireless Connection Safety Instructions Telephone Equipment Safety Instructions LCD Screen Safety Instructions Parent topic: Notices General Printer Safety Instructions • Be sure to follow all warnings and - Epson WorkForce Pro WF-M5899 | Users Guide - Page 407
that contain flammable gases inside or around the printer. Doing so may cause fire. • Except as specifically explained in your documentation, do not attempt to service the printer yourself. 407 - Epson WorkForce Pro WF-M5899 | Users Guide - Page 408
• Unplug the printer and refer servicing to qualified service personnel under the following conditions: if exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions. • If damage occurs to the plug, replace the cord set or consult a qualified - Epson WorkForce Pro WF-M5899 | Users Guide - Page 409
them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor to remove the broken pieces; contact Epson for support. • Do not subject your product to sudden way. Parent topic: Important Safety Instructions FCC Compliance Statement For United States - Epson WorkForce Pro WF-M5899 | Users Guide - Page 410
not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment. For Canadian Users CAN ICES-3(B)/NMB-3(B) Parent topic: Notices Binding Arbitration and Class Waiver 1. DISPUTES, BINDING - Epson WorkForce Pro WF-M5899 | Users Guide - Page 411
the Dispute shall include the sender's name, address and contact information, the facts giving rise to the Dispute, and the relief requested (the "Dispute Notice"). Following receipt of the Dispute Notice, Epson and you agree to act in good faith to resolve the Dispute before commencing arbitration. - Epson WorkForce Pro WF-M5899 | Users Guide - Page 412
to this Agreement (including without limitation the purchase, download, installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i) your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding individual - Epson WorkForce Pro WF-M5899 | Users Guide - Page 413
1.8 Amendments to Section 1. Notwithstanding any provision in this Agreement to the contrary, you and Epson agree that if Epson makes any future amendments to the dispute resolution procedure and class action waiver provisions (other than a change to Epson's address) in this Agreement, Epson will - Epson WorkForce Pro WF-M5899 | Users Guide - Page 414
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as - Epson WorkForce Pro WF-M5899 | Users Guide - Page 415
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR
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WF-M5899 User's Guide