Foscam FI8910E USER MANUAL

Foscam FI8910E Manual

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  • Foscam FI8910E | USER MANUAL - Page 1
    User Manual Model: FI8910E Indoor Pan/Tilt PoE IP Camera Color: Black Color: White
  • Foscam FI8910E | USER MANUAL - Page 2
    foscam.us Table of Contents Security Warning...1 1 Overviews...1 1.1 Key Features...2 1.2 POE (Power over Ethernet)...3 1.3 Read Before Use...3 1.4 Packing Contents...3 1.5 Physical Description...4 2 Surveillance Software DDNS Service Settings...31 3.11 Mail Service Settings...35 Foscam Digital
  • Foscam FI8910E | USER MANUAL - Page 3
    www.foscam.us 3.12 MSN Setting...38 3.13 FTP Service Settings...40 3.14 Alarm Service Settings...43 3.15 PT Settings...49 3.16 Upgrade Device Firmware...51 3.17 Backup & Restore ...60 5 Phone Apps...62 6 OBTAINING TECHNICAL SUPPORT 62 Foscam Digital Technologies LLC 2 Telephone: 1-800-930-0949 2
  • Foscam FI8910E | USER MANUAL - Page 4
    secure, may add features, and will contain bug fixes to make your device work faster. 1 Overviews FOSCAM FI8910E is an integrated IP Camera solution with 802.3af compliant POE based on the TCP/IP standard. It combines a high quality digital video camera, with a powerful web server, to bring clear
  • Foscam FI8910E | USER MANUAL - Page 5
    www.foscam.us The IPCAM is based on the TCP/IP standard. There is a WEB server inside which could support Internet Explore. Therefore the management and maintenance of your device is simplified by using the network to achieve the remote configuration, start-up and to upgrade the firmware.
  • Foscam FI8910E | USER MANUAL - Page 6
    installed, please carefully read and follow the instructions in the Quick Installation Guide to avoid damage due to faulty assembly and installation. This also ensures the product is used properly as intended. 1.4 Packing Contents ● IPCAM×1 ● DC Power Supply×1 ● Mounting bracket×1 ● Network Cable
  • Foscam FI8910E | USER MANUAL - Page 7
    4 Figure 1.1 1 Infrared LED: 11 IR LEDs 2 LENS: CMOS sensor with fixed focus lens 3 Speaker: Built-in speaker 4 Microphone: Built-in microphone Back View www.foscam.us Figure 1.2 LAN: RJ-45/10-100 Base T Power: DC 5V/2A Power supply Network Light: The LED will blink when power and network cable
  • Foscam FI8910E | USER MANUAL - Page 8
    services. FOSCAM domain Figure 1.3 Reset button: Press and hold down the RESET BUTTON for 10 seconds. when released the IP camera will be reset back to factory default settings. You must power on the camera before reset. 2 Surveillance Software GUI Please refer to the Quick Installation Guide
  • Foscam FI8910E | USER MANUAL - Page 9
    the language you need via pull down the dropdown toolbar and click on the language to switch. Section2 FOSCAM Website Link There is an access link to Foscam website homepage, if you need tech support you can contact Foscam directly. Foscam Digital Technologies LLC 6 Telephone: 1-800-930-0949 6
  • Foscam FI8910E | USER MANUAL - Page 10
    Website Link There is an access link to Foscam website homepage, if you need tech support you can contact Foscam directly. Section 2 ActiveX Mode If your PC is windows based OS, such as Windows XP, Windows7, Windows Vista and you are using IE-based browsers
  • Foscam FI8910E | USER MANUAL - Page 11
    3.1 and read how to set it) Section2 Multi-Device Window The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time. You can add other cameras in multi-device setting (read chapter 3.5). Foscam Digital Technologies LLC 8 Telephone: 1-800-930-0949 8
  • Foscam FI8910E | USER MANUAL - Page 12
    www.foscam.us Figure 2.3 Section3 Image Parameters Settings OSD OSD is used to add timestamp on the video. There are five text colors to choose from: Black, red, yellow, white, blue. Foscam Digital Technologies LLC 9 Telephone: 1-800-930-0949 9
  • Foscam FI8910E | USER MANUAL - Page 13
    option if you want to add a timestamp to recordings. www.foscam.us Resolution 1) 320x240-------QVGA 2) 640x480-------VGA There are two resolutions ) 2) 60HZ ---------Indoor surveillance (Region: USA, Canada) 3) Outdoor-------Outdoor surveillance (Region: All over the world) There are three options
  • Foscam FI8910E | USER MANUAL - Page 14
    www.foscam.us Contrast Default parameter is 4, you can adjust the contrast of the image by clicking plus or minus button. Preset/Go 1) Preset----------Support 8 preset position, which is considered enough for DIY home & small business surveillance market 2) Set----------- Click Set to save the
  • Foscam FI8910E | USER MANUAL - Page 15
    www.foscam.us 1------Up control button, 3------Left control button, 5----- Up-Left control button 7----- Down-Left control button 9------Go to center / Talk and Audio Buttons 12 3 4 1------Play Click it to play the video of the camera Foscam Digital Technologies LLC Telephone: 1-800-930-0949 12 12
  • Foscam FI8910E | USER MANUAL - Page 16
    www.foscam.us 2------Stop Click it to stop the video of the camera 3------ Talk Button Click the talk icon 's lens will moving towards the up direction. Double click right mouse again, cancel onscreen mouse control. Foscam Digital Technologies LLC Telephone: 1-800-930-0949 Figure 2.4 13 13
  • Foscam FI8910E | USER MANUAL - Page 17
    www.foscam.us NOTE: Record and multi-device function are controlled by ActiveX screen: Figure 2.5 For the first time using audio, you need to download and install VLC plug-in, Click Audio, and you can see the download website. Foscam Digital Technologies LLC Telephone: 1-800-930-0949 14 14
  • Foscam FI8910E | USER MANUAL - Page 18
    www.foscam.us Figure 2.6 During the installation, you must select Mozilla plugin as in Figure 2.7. Foscam Digital Technologies LLC Telephone: 1-800-930-0949 Figure 2.7 15 15
  • Foscam FI8910E | USER MANUAL - Page 19
    UI Version Web UI firmware version of the camera 4-----Alias Name of the camera 5-----Alarm Status The status of Alarm Service Setting 6-----DDNS Status The status of DDNS Setting 7-----UPnP Status The status of UPnP Setting 8-----MSN Status The status of MSN Setting Foscam Digital Technologies LLC
  • Foscam FI8910E | USER MANUAL - Page 20
    see the Firmware Version and MAC Address, such as the following screen: Figure 3.2 Figure 3.3 3.2 Alias Settings Default alias is Anonymous. You can define a name for your camera here such as apple. Click Submit to save your changes. The alias name supports special characters. Foscam Digital
  • Foscam FI8910E | USER MANUAL - Page 21
    www.foscam.us Click the option here to modify the device name. Enter the device name as you like. Use different names to option can also be selected. Go to Data &Time Settings. Figure 3.5 Select the time zone belong to your region. Foscam Digital Technologies LLC Telephone: 1-800-930-0949 18 18
  • Foscam FI8910E | USER MANUAL - Page 22
    www.foscam.us 3.4 User Settings Here you can create users and set permission levels, visitor, is higher than Windows XP/2000.For "set record path" function, user should add the Device IP address to the Internet Explorer's 'Trusted sites' first. The step is: IE browserToolInternet ProperSecurityTrusted
  • Foscam FI8910E | USER MANUAL - Page 23
    cameras if there is 8 cams installed. The firmware within the camera can support a maximum of 9 devices monitoring all at the in LAN for monitoring. The camera's software supports up to 9 IP Cameras online simultaneously. Click The 2nd Foscam Digital Technologies LLC Telephone: 1-800-930-0949 20 20
  • Foscam FI8910E | USER MANUAL - Page 24
    will be filled in the following boxes automatically. 2 Enter the User name and password of the 2nd camera. 3 Click Add to take effect. Figure 3.7a Foscam Digital Technologies LLC Telephone: 1-800-930-0949 Click Submit after add all cameras. Figure 3.7b 21 21
  • Foscam FI8910E | USER MANUAL - Page 25
    www.foscam.us Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added. Figure 3.8 Foscam Digital Technologies LLC Telephone: 1-800-930-0949 Figure 3.9 22 22
  • Foscam FI8910E | USER MANUAL - Page 26
    www.foscam.us 3.5.2 Add cameras in WAN If you want to view all cameras via the internet(remote computer), you will need Add. (Figure 3.11) NOTE: Here the Host must be entered as the second camera's DDNS domain name, not its LAN IP. Foscam Digital Technologies LLC Telephone: 1-800-930-0949 23 23
  • Foscam FI8910E | USER MANUAL - Page 27
    The 2nd camera's name 2----- Fill in the 2nd camera's DDNS host not LAN IP 3 ---- Enter the 2nd camera's user name and password 4---- Click Add button and to take effect Add the other cameras in the same way. Click Submit to save. Foscam Digital Technologies LLC Telephone: 1-800-930-0949 24 24
  • Foscam FI8910E | USER MANUAL - Page 28
    internet. When you are away from home, you can use the first camera's DDNS domain name and port to view all the cameras via internet. Foscam Digital Technologies LLC Telephone: 1-800-930-0949 Figure 3.13 25 25
  • Foscam FI8910E | USER MANUAL - Page 29
    the subnet mask, gateway and DNS server, you can check your computer's local area connection as follows: Control Panel  Network Connections  Local Area Connections  Choose SupportDetails. Foscam Digital Technologies LLC Telephone: 1-800-930-0949 26 26
  • Foscam FI8910E | USER MANUAL - Page 30
    www.foscam.us Figure 3.15 Figure 3.16 If you don't know the DNS server, you can use the same settings as the Default Gateway. Foscam Digital Technologies LLC Telephone: 1-800-930-0949 27 27
  • Foscam FI8910E | USER MANUAL - Page 31
    www.foscam.us Network lamp: There is a network lamp on the back of the camera, select it and when the network connection are working, the lamp will turn on and blink. Another way to change the camera's LAN IP and HTTP Port no. Open the IP Camera Tool, select the camera you want to
  • Foscam FI8910E | USER MANUAL - Page 32
    to change!" appears, please enable DHCP set camera's IP address and gateway once again. 3.7 Wireless Settings The network camera is POE-compliant, allowing transmission of power and data via a make the camera connected to the network. Foscam Digital Technologies LLC Telephone: 1-800-930-0949 29 29
  • Foscam FI8910E | USER MANUAL - Page 33
    Figure 3.20 Figure 3.21 The default UPnP status is closed. You can select the checkbox and open UPnP, then the camera's software will be configured for port forwarding. Back to the "Device Status" panel, you can see the UPnP status: Foscam Digital Technologies LLC Telephone: 1-800-930-0949 30 30
  • Foscam FI8910E | USER MANUAL - Page 34
    may be issues with your routers security settings, and sometimes may error. We recommend you configure port forwarding manually on your router (Figure 3.27). 3.10 DDNS Service Settings FOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use the domain name, you
  • Foscam FI8910E | USER MANUAL - Page 35
    1, Go to the website www.no-ip.com to create a free hostname Firstly: Login on www.no-ip.com and click No-IP Free to register. Click here to register Figure 3.24 Please register an account step by step according to instructions on www.no-ip.com Foscam Digital Technologies LLC Telephone: 1-800-930
  • Foscam FI8910E | USER MANUAL - Page 36
    www.foscam.us After registration, please login your email which used to register. You will receive an email from . Secondly: Login the link with the registered username and password to create your domain name. Figure 3.25 Foscam Digital Technologies LLC Telephone: 1-800-930-0949 Figure 3.26 33 33
  • Foscam FI8910E | USER MANUAL - Page 37
    step by step according to instructions on www.no-ip.com Step 2, DO DDNS Service Settings within the Camera Please set DDNS Service Settings within the camera by hostname, a user name and password you've got from www.no-ip.com Take hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for
  • Foscam FI8910E | USER MANUAL - Page 38
    accessing link of the camera via internet would be http:// ycxgwp.no-ip.info:88 3.11 Mail Service Settings If you want the camera to send emails when motion/sound has been detected, Mail Service Settings will need to be configured. Foscam Digital Technologies LLC Telephone: 1-800-930-0949 35 35
  • Foscam FI8910E | USER MANUAL - Page 39
    www.foscam.us 1 5 Figure 3.28 1----- Sender Mailbox for sender must support SMTP 2----- Receiver Mailbox for receiver need not support SMTP,you can set 4 receivers 3----- SMTP Server/ Port Enter SMTP server for sender. SMTP port is usually set as 25. Some SMTP servers have their
  • Foscam FI8910E | USER MANUAL - Page 40
    server 8) The server does not support the authentication mode used by the device Report Internet IP by Mail-If selected, you will receive emails which contains internet IP information such as When the camera is powered or the Internet IP has changed. (For example: IPCAM's urls is http://119.123.207
  • Foscam FI8910E | USER MANUAL - Page 41
    www.foscam.us 3.12 MSN Setting If you want the camera send its current internet IP address to you or your friends, please set MSN settings. Acquire an MSN ID for the IPCAM first, then follow the instructions as per Figure 3.30. Fill in the user and password of the MSN ID you applied for
  • Foscam FI8910E | USER MANUAL - Page 42
    account contained in the Friends list) log in MSN, and double click the camera's account (foscam31), then enter "url?", the camera will send it's current IP address to you. Foscam Digital Technologies LLC Telephone: 1-800-930-0949 Figure 3.32 39 39
  • Foscam FI8910E | USER MANUAL - Page 43
    When the camera login uses the MSN account, this account cannot be used for anything else when the camera works. 3.13 FTP Service Settings If you want to upload images to your FTP server，you can set FTP Service Settings. Figure 3.33 Foscam Digital Technologies LLC Telephone: 1-800-930-0949 40 40
  • Foscam FI8910E | USER MANUAL - Page 44
    create the folder itself. Also, the folder must be read/writable. FTP Mode: The camera supports standard (POST) mode and passive (PASV) mode Upload Image Now: This option will upload images image and the next image being uploaded. Foscam Digital Technologies LLC Telephone: 1-800-930-0949 41 41
  • Foscam FI8910E | USER MANUAL - Page 45
    the folder exists and your account is authorized 6) Error in PASV mode. Verify the server supports PASV mode. 7) Error in PORT mode. PASV mode should be selected if the device is if your FTP server supports this file name format. Foscam Digital Technologies LLC Telephone: 1-800-930-0949 42 42
  • Foscam FI8910E | USER MANUAL - Page 46
    www.foscam.us 3.14 Alarm Service Settings IP Camera supports Motion Detection Alarmed and Sound Detection Alarmed, when the motion or sound has been detected, it will Alarmed, the Alarm Status will turn to Motion/Sound Detect Alarm. Foscam Digital Technologies LLC Telephone: 1-800-930-0949 43 43
  • Foscam FI8910E | USER MANUAL - Page 47
    2) Upload images via FTP server when motion/sound trigger. To upload images to an FTP server when motion/sound is detected, you must set FTP Service Settings(Figure 3.33/3.34) first and then set motion/sound alarm as pictured below Foscam Digital Technologies LLC Telephone: 1-800-930-0949 44 44
  • Foscam FI8910E | USER MANUAL - Page 48
    beep sound when the alarm has been detected. Select this option. Figure 3.40 4) The camera will record automatically for one minute after motion/sound is Foscam Digital Technologies LLC Telephone: 1-800-930-0949 45 45
  • Foscam FI8910E | USER MANUAL - Page 49
    www.foscam.us detected. You can find the recording file in the folder which you set previously. (Figure 3.6) Select the detected. Don't select Scheduler. Click Submit and the camera will alarm at any time when motion is detected. Foscam Digital Technologies LLC Telephone: 1-800-930-0949 46 46
  • Foscam FI8910E | USER MANUAL - Page 50
    www.foscam.us Figure 3.42 Another Way: select Scheduler, and click "set All", you will see all time boxes turn blue as in the following picture. Click Submit and the camera will alarm at any time when motion is detected. Foscam Digital Technologies LLC Telephone: 1-800-930-0949 Figure 3.43 47 47
  • Foscam FI8910E | USER MANUAL - Page 51
    www.foscam.us 2) Specify an alarm schedule. If you want the camera to alarm during set times select Scheduler and set time range. range. It will turn blue. If you want to delete it, just click the left button and it will turn grey. Foscam Digital Technologies LLC Telephone: 1-800-930-0949 48 48
  • Foscam FI8910E | USER MANUAL - Page 52
    lower speed. Don't enable the checkbox "disable preset" if you want to use the function of preset, it will be effective after you reboot device. Foscam Digital Technologies LLC Telephone: 1-800-930-0949 49 49
  • Foscam FI8910E | USER MANUAL - Page 53
    www.foscam.us Figure 3.46 Patrol rounds horizontal: Set the round between 1 and 10, then click Submit. Back to surveillance will patrol the rounds vertically you set and then stop if you don't click Stop vertical patrol button. Foscam Digital Technologies LLC Telephone: 1-800-930-0949 50 50
  • Foscam FI8910E | USER MANUAL - Page 54
    the camera again. Upgrade Firmware by IP Camera Tool Double click the IP Camera Tool shot icon , select the Camera IP that you want to upgrade the firmware. Then select Upgrade Firmware and enter the username and password, choose the firmware file, and upgrade. Foscam Digital Technologies LLC
  • Foscam FI8910E | USER MANUAL - Page 55
    check the sizes of the .bin files. They must match the size in the readme.txt file. If not, please download the firmware again until the sizes are the same. Your camera will not function correctly if a corrupt .bin file is used. Foscam Digital Technologies LLC Telephone: 1-800-930-0949 52 52
  • Foscam FI8910E | USER MANUAL - Page 56
    www.foscam.us 3) Normally, only Device WEB UI need to be upgrade, please do not try to upgrade the Device Firmware. 4) Never shut down the power of the camera during upgrade until the IP camera restart and get connected. 3.17 Backup & Restore Settings Click Submit to save all the parameters you have
  • Foscam FI8910E | USER MANUAL - Page 57
    www.foscam.us 1 2 Figure 3.51 3.19 Reboot Device Click Reboot Device to reboot the camera. This is similar to unplugging the power to the camera. 3.20 Log The log record shows who accessed the camera and when. (Figure 3.52). Foscam Digital Technologies LLC Telephone: 1-800-930-0949 54 54
  • Foscam FI8910E | USER MANUAL - Page 58
    www.foscam.us Figure 3.52 3.21 Back This will take you back to the surveillance 4.1.1 I have forgoten the administrator username and/or password To reset the administrator username and password, press and hold down the RESET BUTTON Foscam Digital Technologies LLC Telephone: 1-800-930-0949 55 55
  • Foscam FI8910E | USER MANUAL - Page 59
    will see no video image. There are two ways to resolve this problem: 1) Reinstall "IP Camera Tool" and ActiveX controller（recommended）. 2) Download ActiveX controller and set the security setting of IE: IE browser  Tool  Internet Foscam Digital Technologies LLC Telephone: 1-800-930-0949 56 56
  • Foscam FI8910E | USER MANUAL - Page 60
    www.foscam.us ProperSecurityCustom LevelActiveX control and Plug-ins. The first three options of front should be set to be "Enable", The ActiveX programs read by the computer will be stored. As follows: Enable: Download unsigned ActiveX controls Enable: Initialise and script ActiveX controls not
  • Foscam FI8910E | USER MANUAL - Page 61
    www.foscam.us Change another port number. Figure 4.3 NOTE: Make sure that your firewall or anti-virus software does not block the camera or ActiveX. If you cannot see live video, try shutting down the firewall or anti-virus software and try again. 4.1.4 Can't access IP camera on internet
  • Foscam FI8910E | USER MANUAL - Page 62
    www.foscam.us forwarding automatically because of the firewall or anti-virus software. It may also be due to the router's security settings. We recommend manually configuring port forwarding the camera can be viewed on the internet. 4.1.7 Couldn't find the shortcut on the desktop after install IP
  • Foscam FI8910E | USER MANUAL - Page 63
    Parameters IP address: obtain dynamically Subnet mask: 255.255.255.0 Gateway: obtain dynamically DHCP: Disabled DDNS: Embedded FOSCAM Illumination Lens Lens Type Viewing Angle IR_CUT Foscam Digital Technologies LLC Telephone: 1-800-930-0949 FI8910E High Definition Color CMOS Sensor 640 x
  • Foscam FI8910E | USER MANUAL - Page 64
    foscam.us Video Image Compression Image Frame Rate Resolution Flip Mirror Images Light Frequency Video Parameters Audio Input Output Audio Compression Communication Ethernet Supported Protocol Infrared Light Dimension Gross Weight Net Weight POE POE or Outdoor Brightness, Contrast /IP,
  • Foscam FI8910E | USER MANUAL - Page 65
    IPCAM network camera is enjoyable and easy to use, you may experience some issues or have questions that this User's Guide has not answered. Please contact support via e-mail at [email protected]. You can also reach technical support at 1-800-930-0949 by following the automated instructions. Foscam
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User
User
Manual
Manual
Model: FI8910E
Indoor Pan/Tilt PoE IP Camera
Color: Black
Color: White