Foscam FI9816P USER MANUAL

Foscam FI9816P Manual

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  • Foscam FI9816P | USER MANUAL - Page 1
    V1.0 User Manual Model: FI9816P Indoor HD Pan/Tilt Wireless IP Camera with P2P （For Windows & Mac OS） Black White
  • Foscam FI9816P | USER MANUAL - Page 2
    of Contents Security Warning...1 1 Overview...1 1.1 Key Features...2 1.2 Read Before Use...2 1.3 Package Contents...2 1.4 Physical Description...3 1.5 SD Card...4 2 Access the IP Camera...5 2.1 Hardware Connection & Software Installation 5 2.2 Access the Camera in LAN...6 2.3 Access the Camera in
  • Foscam FI9816P | USER MANUAL - Page 3
    and password, the harder it will be to guess by an unauthorized user. You should update your camera regularly at http://www.foscam.us/firmware.html. Make sure your camera has the latest firmware installed for your specific camera model. The latest firmware for Foscam cameras utilizes protection
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     Supports image snapshot  Supports dual-stream  Supports SD Card storage up to 32GB  Supports IR-Cut auto switch  Embedded free FOSCAM DDNS(dynamic domain name service) Service  Supporting the Third Party Domain Name Service  Supports two-way audio  Multi-level users management with password
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    1.4 Physical Description Front Panel www.foscam.us Figure 1.1 1.Speaker: Built-in speaker 2.LENS: Fixed focus lens. 3.Infrared LED: Infrared LEDs for night vision 4.Microphone: Built-in microphone Rear Panel Foscam Digital Technologies Telephone: 1-800-930-0949 Figure 1.2 3 3
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    external wireless antenna Bottom View 1.Mounting Port 2.Reset Button Figure 1.3 1.Mounting Port: Port for mounting bracket 2.Reset Button: Push and hold for more than 5 seconds to set the camera to factory default 1.5 SD Card This camera supports Micro SD Card and the max size of SD card must
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    www.foscam.us Figure 1.4 The default storage path of alarm record files is SD card, when the available size of SD card is less than 256M, the old record files will be deleted automatically. 2 Access the IP Camera 2.1 Hardware Connection & Software Installation Figure 2.1 1. Mount the antenna and
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    Camera in LAN The camera supports HTTP and HTTPS protocols, you can access the camera in two ways. (1) http:// LAN IP + HTTP Port NO. The default HTTP port NO. is 88. Double click the IP Camera Tool icon to run, and it should find the camera's IP address automatically after you plug in the network
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    button is called QSS (Quick Security Setup).  Make sure that the ethernet cable and the camera is disconnected.  Press and hold the WPS button for three seconds. The Network light of the camera begins to twinkle at high frequency. (every 0.4 seconds) Foscam Digital Technologies Telephone: 1-800
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    www.foscam.us  Press and hold the WPS button for three seconds on your wireless router within 60 seconds. Then the camera will automatically create a secure wireless connection to your router in about 60 seconds.  The IP Camera Tool will search the camera's LAN IP. Make sure the PC and the camera
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    . Subnet Mask: Keep it as default. Gateway and DNS Server: Set it to the IP address of your router. 2. Enable UPnP and DDNS in the camera's settings page. We recommend you to use the DDNS by factory default. Select Yes and click Save. Figure 2.7 Foscam Digital Technologies Telephone: 1-800-930
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    UPnP Status is Enabled. Figure 2.10  If there is no UPnP function in your router： You need to manually add port(HTTPS port) forwarding, refer to the following steps. You need go to the "Forwarding > Virtual Servers" panel for setup. Foscam Digital Technologies 10 Telephone: 1-800-930-0949 10
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    the Internet. 2.4 Using the VLC player This camera supports RTSP streaming, here you can view the camera using VLC player. RTSP URL rtsp:// [user name][:password]@IP:port number/videosream The part in the square brackets may be omitted. Foscam Digital Technologies Telephone: 1-800-930-0949 11 11
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    www.foscam.us user name & password: The user name and password to access the camera. This part can be omitted. IP: WAN or LAN IP address. Port number: RTSP port number. Videostream: Here support three mode: videoMain, videoSub and audio. When the network speed is bad, here you had better select
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    www.foscam.us Figure 2.15 Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time preview. Figure 2.16 Foscam Digital Technologies Telephone: 1-800-930-0949 13 13
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    password cannot take effect when you enter the authentication in the VLC. 2.5 IP camera connection to the server Device supports ONVIF 2.2.1 protocol,You can easily access the NVR with ONVIF or server with ONVIF. 3 Surveillance Software GUI Please refer to the Quick Installation Guide if you install
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    www.foscam.us Figure 3.1 Section1 Enter the User name and password The default administrator username is admin with no password, please reset the password at first using and prevent unauthorized users login the camera (read chapter 3.2.4 about how to change). Section2 Stream The camera supports two
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    the first time, you will go to "Setup Wizard"automatically. Here you can set the basic parameters of camera, such as camera name, camera time, wireless settings, IP configuration. Figure 3.3 Device Name: You could give name for your camera. Foscam Digital Technologies Telephone: 1-800-930-0949 16
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    www.foscam.us Figure 3.4 System Time: Select the time zone you need to set the date, time,format and so on. Figure 3.5 Wireless networks: Click "Scan", find the SSID of your wireless router, select and enter the password. Foscam Digital Technologies Telephone: 1-800-930-0949 17 17
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    www.foscam.us Figure 3.6 IP: Set IP address of the camera. You could choose to obtain an IP automatically or set the IP address according to your needs. Figure 3.7 Foscam Digital Technologies Telephone: 1-800-930-0949 18 18
  • Foscam FI9816P | USER MANUAL - Page 21
    to Administrator Control Panel and do advanced settings. SD Card. : Click this button and back to the Playback panel to view the stored audio files stored in the Section2 Multi-Device Window The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time. You
  • Foscam FI9816P | USER MANUAL - Page 22
    large, that will lead to video can not play well. You can reset the stream type on Settings-> Video-> Video Settings panel. Figure 3.9 After changing, please re-login the camera and you can see the modification. Section4 Pan/Tilt Control Foscam Digital Technologies Telephone: 1-800-930-0949 20 20
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    this button and go to center Section5 Cruise / Preset settings Cruise Settings The default cruise tracks have two types: Vertical and Horizontal. Vertical: The camera will rotate from up to down. Horizontal: The camera will rotate from left to right. : Start cruise. : Stop cruise. If you want
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    : Click Start cruise button, the camera will cruise following the predefined path. Thirdly: Click stop button and finish cruising. Preset settings IPCAM supports 16 preset positions, which is considered enough for DIY home & small business surveillance market The default preset position is TopMost
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    www.foscam.us Click Infra led and there are three modes to adjust the infrared led: Auto, Manual and Schedule. Auto: Select it and the camera will adjust the infra led (on or off) automatically. Manual: Select it and you can turn on or turn off the infra led manually. Schedule: Select it and the IR
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    camera start recording, you can see a green dot in the live window. Click again and stop recording. The default full screen and Zoom up. Figure 3.10 Keep ration: Select it and the camera will adjust zoomed up, then click Zoom Down and the live view back to original size. Foscam Digital Technologies Telephone: 1-
  • Foscam FI9816P | USER MANUAL - Page 27
    the left mouse, the camera will move to the corresponding direction. Loosen the mouse and stop moving. Press Esc button or double click right mouse and cancel the function. NOTE: For Mac OS, the plugin cannot support Onscreen Mouse Control, so you cannot allow to use it. Foscam Digital Technologies
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    and adjust the time. System Firmware version: Display the System Firmware version of your camera. Application Firmware version: Display the application firmware version of your camera. Plug-in version: Display the plug-in version of your camera. Foscam Digital Technologies Telephone: 1-800-930
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    ,WIFI status and so on. Figure 4.2 4.1.3 Session Status Session status will display who and which IP is visiting the camera now. Figure 4.3 4.1.4 Log The log record shows who and which IP address accessed or logout the camera and when. Foscam Digital Technologies Telephone: 1-800-930-0949 27 27
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    clear the log records. 4.2 Basic Settings This section allows you to configure your camera's Name, Time, Mail, User account and Multi-Device. 4.2.1 Camera Name Default alias is anonymous. You can define a name for your camera here such as apple. Click Save to save your changes. The alias name cannot
  • Foscam FI9816P | USER MANUAL - Page 31
    set the camera's time again. 4.2.3 User Accounts Here you can create users and set privilege, visitor, operator or administrator. The default user account is admin, with a blank password. You can enter the users accounts of visitor, operator and administrator Manually. Foscam Digital Technologies
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    , lastly click modify to take effect. Figure 4.8 How to add account ? Select one blank column, then enter the new user name, password and privilege, last click Add to take effect. You can see the new added account on the Account list. Foscam Digital Technologies Telephone: 1-800-930-0949 30 30
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    , 86, 87, 88 to the cameras if there is 8 cams installed. The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This page you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and view Foscam Digital Technologies Telephone: 1-800-930
  • Foscam FI9816P | USER MANUAL - Page 34
    www.foscam.us multi-surveillance screen on one window. Add cameras in LAN In Multi-Device Settings page, you can see all devices searched in LAN. The 1st Device is the default one. You can add more cameras in the list in LAN for monitoring. The camera's software supports up to 9 IP Cameras online
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    www.foscam.us Figure 4.12 Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added. Figure 4.13 Foscam Digital Technologies Telephone: 1-800-930-0949 33 33
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    How to configure DDNS settings in chapter 4.3.4) Login to the first camera using a DDNS domain name and port. Use DDNS domain name and port to login. Foscam Digital Technologies Telephone: 1-800-930-0949 Figure 4.15 Make sure each camera you need add could login with DDNS name and port. 34 34
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    have the same HTTP Port NO. and Media Port NO. 4 ---- Enter the 2nd camera's user name and password 5 ---- Click Add button and to take effect NOTE: Here the Host must be entered as the second camera's DDNS domain name, not its LAN IP. Foscam Digital Technologies Telephone: 1-800-930-0949 35 35
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    away from home, you can use the first camera's DDNS domain name and port to view all the cameras via internet. Figure 4.18 4.3 Network This section will allow you to configure your camera's IP, PPPoE, DDNS, Wireless Settings, UPnP and Port. Foscam Digital Technologies Telephone: 1-800-930-0949 36
  • Foscam FI9816P | USER MANUAL - Page 39
    attached PC. If you don't know the subnet mask, gateway and DNS server, you can check your computer's local area connection as follows: Control Panel  Network Connections Local Area Connections Choose Support  Details. Foscam Digital Technologies Telephone: 1-800-930-0949 37 37
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    www.foscam.us Figure 4.20 Figure 4.21 If you don't know the DNS server, you can use the same settings as the Default Gateway. Foscam Digital Technologies Telephone: 1-800-930-0949 38 38
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    www.foscam.us 4.3.2 Wireless Settings Step 1: Choose "Settings" on the top of the camera interface, and go to the "Network" panel on the left side of the screen, then click "Wireless Settings." Click the Scan button and the camera will detect all wireless networks around the area. It should also
  • Foscam FI9816P | USER MANUAL - Page 42
    .foscam.us Figure 4.23 Step 3: Please click on the Save button after all settings have been entered and disconnect the network cable. Never shut down the power of the camera until the IP camera is able to connect to the wireless network. The LAN IP address will disappear on the window of IP Camera
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    of the camera via internet would be http:// test09.myfoscam.org:800 Restore DDNS to factory: If you have configured Third Party DDNS successfully, but you want to use Manufacturer's DDNS again , here click this button and start Manufacturer's DDNS Service. Third Party Domain Name Settings User can
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    www.foscam.us Figure 4.25 Click here to register Foscam Digital Technologies Telephone: 1-800-930-0949 Figure 4.26 42 42
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    an email from website, please click the link to activate your ACCOUNT as indicated in email. Secondly: Login the link with the registered username and password to create your domain name. Figure 4.27 Foscam Digital Technologies Telephone: 1-800-930-0949 Figure 4.28 43 43
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    step by step according to instructions on www.no-ip.com Step 2, DO DDNS Service Settings within the Camera Please set DDNS Settings within the camera by hostname, a user name and password you've got from www.no-ip.com Take hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example
  • Foscam FI9816P | USER MANUAL - Page 47
    4.31 The camera's software will be configured for port forwarding. There may be issues with your routers security settings, and sometimes may error. We recommend you configure port forwarding manually on your router . 4.3.5 Port This camera supports HTTP Port / HTTPS Port/ ONVIF Port. HTTP Port
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    this brings up the network configuration box as shown in Figure 4.33 and 4.34. Select which camera you'd like to change the port for, and right click Figure 4.33 Foscam Digital Technologies Telephone: 1-800-930-0949 Figure 4.34 Modify the Http Port. Enter the Username and password, click OK. 46
  • Foscam FI9816P | USER MANUAL - Page 49
    foscam.us Step 2: Enter the username and password of the Administrator (default username is admin with a blank password), and click "OK" to apply changes. Step 3: Wait around 10 seconds, you'll see that the camera problems later with remote access and seeing the camera remotely if the camera loses
  • Foscam FI9816P | USER MANUAL - Page 50
    should be decided by which Transport Layer Security you select. 2-----SMTP Username/ password ID account and password of the sender email address 3-----Sender E-mail Mailbox for sender must support SMTP 4----- Receiver Mailbox for receiver need not support SMTP,you can set 4 receivers 5-----Save
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    connect to the server 2) Network Error. Please try later 3) Server Error 4) Incorrect user or password 5) The sender is denied support the authentication mode used by the device 4.3.7 FTP Settings If you want to upload record files and images to your FTP server，you can set FTP Settings. Foscam
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    can set as Figure 3.55. Port: Default is port 21. If changed, external FTP client program must change the server connection port accordingly. FTP Mode: Here supports two modes: PORT and PASV. Username/password: The FTP account and password. Foscam Digital Technologies Telephone: 1-800-930-0949 50
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    Click Test to see if FTP has been successfully configured. www.foscam.us 4.3.8 P2P Access the IP Camera by Smart Phone (Android or iOS operating system) First of all, you need to open the P2P function of the IP Camera at "Settings-->Network-->P2P". Figure 4.40 4.4 Video This section allows you to
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    www.foscam.us Figure 4.41 Stream type: There are four types to identify different streams you have set. Resolution: The camera supports two video will become. But the bit rate configuration should combine well with the network bandwidth. When the bandwidth is very narrow, and bit rate is large,
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    will be clearer. Pictures Save To: FTP or SD Card. If you have done FTP and Alarm settings, when alarming, the camera will snap pictures to the FTP automatically. If select SD Card as the save path, make sure the camera has inserted Foscam Digital Technologies Telephone: 1-800-930-0949 53 53
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    www.foscam.us in the SD card. Enable timing to capture To enable capture interval, follow the steps below: 1 Select the IR LED lights will be turned off. Figure 4.44 4.5 Alarm IP Camera supports Motion Detection Alarm, when the motion has been detected, it will send emails or upload images to FTP
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    www.foscam.us Figure 4.45 To enable motion detection, follow the steps below: Step 01: Enable Motion detection Step 02: Sensitivity---- It supports five modes: Lowest, Lower, Low, Medium and High. The higher the sensitivity, the camera will be more easily alarmed. Select one motion sensitivity.
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    SD Card. Make sure the camera has inserted SD card and you have set the SD card as the Alarm record files storage path, please go to Record-> Storage location page to verify this settings. The default detection area, the camera will alarm. Foscam Digital Technologies Telephone: 1-800-930-0949 56 56
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    example, click TUE, the all column of TUE turns to red, that means during Tuesday whole day, when something moving in the detection area, the camera will alarm. Foscam Digital Technologies Telephone: 1-800-930-0949 57 57
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    will allow you to change the record files storage path and the record time. 4.6.1 Storage Location On this page you can change the alarm and manually recording storage path. Foscam Digital Technologies Telephone: 1-800-930-0949 58 58
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    www.foscam.us Figure 4.51 Recording Location: SD card. When the camera alarmed, it will store the alarm files to the SD card. Make sure the camera has been inserted the SD card. On this page, you can see the available space of the SD card. Local Recording Location: For Windows OS, the location
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    recording. When the parameter Recording Location is set SD Card on the Storage Location page, you can configure parameters as shown in follow figure. When the video is selected as SD card, the device supports pumping frame recording. Foscam Digital Technologies Telephone: 1-800-930-0949 60 60
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    default is 4/30. The greater the Frame rate is, the sharper picture quality is, and the greater of storage space is, the shorter the storage time is. Record full strategy: When the SD card SD Card Management This camera supports SD Card and the max size of SD card must be under 32G. Foscam Digital
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    in the SD card during the camera work process, please reboot the camera again, or else the SD Card may be cannot work well. This page you can check the SD card information. Figure 4.54 Go to the Settings StatusDevice Status page, you can see the SD card status. Figure 4.55 The default storage
  • Foscam FI9816P | USER MANUAL - Page 65
    www.foscam.us 4.7.1 Pan/Tilt Speed There are five PT speed types: very fast, fast, normal, slow and very slowly. Select the Cruise Loops. Cruise time: Select Cruise time from Cruise Mode drop-down, then you can set the Cruise time of the Foscam Digital Technologies 63 Telephone: 1-800-930-0949 63
  • Foscam FI9816P | USER MANUAL - Page 66
    www.foscam.us camera. Cruise Loops:Select Cruise Loops from Cruise Mode drop-down, you can set the Cruise Loops of the camera. Click Save to take effect. Figure 4.58 Manage the Cruise Track There are two default cruise tracks: Vertical and Horizontal. Vertical: The camera will rotate from up to down
  • Foscam FI9816P | USER MANUAL - Page 67
    www.foscam.us The new added track name. 1 Select one preset point. 2 Click Add points to the "track 1", that means : When I select the "track 1" on the surveillance window, the camera moves as the following track: upright then Right Most last downleft. You can add preset on the left of the surveillance
  • Foscam FI9816P | USER MANUAL - Page 68
    www.foscam.us The cruise tracks have added to the "track 1" . Figure 4.60 After add the cruise track, back to the these buttons to adjust the order of preset points or add/delete one preset points in one cruise track. Foscam Digital Technologies Telephone: 1-800-930-0949 Figure 4.62 66 66
  • Foscam FI9816P | USER MANUAL - Page 69
    . It supports three modes: Disable Start-Up, Go To Home Position and Go To Preset Position. Disable Start-Up: When rebooting, the camera will not pan / tilt. Go To Home Position: When rebooting, the camera will pa Providing Central Management Software to manage or monitor multi-cameras n / tilt
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    IP addresses are in the IP list cannot access the Network Camera. Click Save to take effect. 4.9 System In this panel, you can backup/restore your camera settings, upgrade the firmware to the latest version, restore the camera to default settings and reboot the device. 4.9.1 Back-up& Restore Click
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    www.foscam.us Figure 4.65 4.9.2 System Upgrade Click "Download the latest firmware", you will see the following screen. And click "save" to save the firmware on your computer locally. Figure 4.66 Your current firmware version will be displayed on your screen. You may go to the Status  Information
  • Foscam FI9816P | USER MANUAL - Page 72
    www.foscam.us Figure 4.67 Upgrade Firmware by IP Camera Tool Double click the IP Camera Tool shot icon , select the Camera IP that you want to upgrade the firmware. Then select Upgrade Firmware and enter the username and password, choose the firmware file, and upgrade. Figure 4.68 Foscam
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    restart and get connected. 5) After upgrade successfully, please uninstall the old plugin and re-install it, then reset the camera to the default factory settings before using the camera. NOTE： The firmware of FI9821P V2 can not be used in FI9821P. For the model of your device, please refer to
  • Foscam FI9816P | USER MANUAL - Page 74
    Reboot Click Reboot System to reboot the camera. This is similar to unplugging the power to the camera. Figure 4.72 5 Playback On this page you can view the record files stored in the SD card. Section 1 Define the Record files time and Type Foscam Digital Technologies Telephone: 1-800-930-0949 72
  • Foscam FI9816P | USER MANUAL - Page 75
    www.foscam.us : The storage path of record files : Here supports three types: current day, current month and All records. Another way, select the time on the time&date manually. All records. : The type of records files, Here supports two typs: Normal record, Alarm record and : Click this button
  • Foscam FI9816P | USER MANUAL - Page 76
    . Check the working status revealed by the indicators on the network server, hub, exchange and network card. If abnormal, check the network connections. 6.1.1 Install the add-on of Firefox browser, Google Chrome and IE Chrome. Figure 7.1 Foscam Digital Technologies Telephone: 1-800-930-0949 74 74
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    Figure 7.2 www.foscam.us Figure 7.3 Foscam Digital Technologies Telephone: 1-800-930-0949 75 75
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    Figure 7.4 www.foscam.us Figure 7.5 Foscam Digital Technologies Telephone: 1-800-930-0949 76 76
  • Foscam FI9816P | USER MANUAL - Page 79
    Figure 7.6 www.foscam.us 6.1.2 Uninstall the add-on of Firefox browser, Google Chrome and IE Chrome. Figure 7.7 Foscam Digital Technologies Telephone: 1-800-930-0949 77 77
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    to the factory default administrator username and password. Please power on the camera before reset . Default administrator username: admin Default administrator password: No password 6.1.4 Camera can not record Camera can not record when I click Record button or I can't change the manually record
  • Foscam FI9816P | USER MANUAL - Page 81
    . When you set IP address please make sure they are in the same subnet. Otherwise you can't access camera. 6.1.6 No Pictures Problems The video streaming is transmitted by the ActiveX controller. If ActiveX controller isn't installed correctly you will see no video image. You can resolve this
  • Foscam FI9816P | USER MANUAL - Page 82
    or anti-virus software. It also has much relation with router's security settings. So we recommend you do port forwarding manually. You can view your camera in internet successfully after you do port forwarding manually in your router. 6.1.9 Camera can not connect wireless If your camera could not
  • Foscam FI9816P | USER MANUAL - Page 83
    Flip image Infrared mode Pan/Tilt Angle Night visibility Audio Network Input/Output Audio Compression Ethernet Wireless Standard Data Rate Wireless Security Foscam Digital Technologies Telephone: 1-800-930-0949 FI9816P High Definition Color CMOS Sensor 1280 x 720 (1Megapixels) 0 Lux (With
  • Foscam FI9816P | USER MANUAL - Page 84
    www.foscam.us WPS Supports WPS one button push wireless connection Network Protocol Remote Access Operating System System Certification Warranty User Accounts Three levels user role Firewall Supports IP Filtering Storage Micro SD card and local storage Reset Reset button is
  • Foscam FI9816P | USER MANUAL - Page 85
    IPCAM network camera is enjoyable and easy to use, you may experience some issues or have questions that this User's Guide has not answered. Please contact support via e-mail at [email protected]. You can also reach technical support at 1-800-930-0949 by following the automated instructions. Foscam
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V1.0
User
User
Manual
Manual
Model: FI9816P
Indoor HD Pan/Tilt Wireless IP Camera with P2P
（
For Windows & Mac OS
）
Black
White