Gateway E-475M Gateway Notebook Reference Guide (Windows XP)
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- Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 1
NOTEBOOK REFERENCEGUIDE ® - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 2
- Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 3
About this guide 2 Accessing your online User Guide 2 Gateway contact information 3 Gateway model and serial number 3 Microsoft Certificate of Authenticity 3 For more information 4 Chapter 2: Checking Out Your Notebook . . . . . 5 Front 6 Left 7 Right 8 Back 9 Bottom 10 Keyboard area 11 - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 4
wireless network radio 39 Bluetooth radio 40 Chapter 4: Using Drives and Accessories . . . . . 41 Changing modules 42 Using the CD or DVD drive 45 Identifying drive types 45 Using a CD or DVD 46 Using the memory card reader 47 Memory card types 47 Inserting a memory card 47 Using a memory - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 5
your notebook 79 Cleaning the exterior 79 Cleaning the keyboard 79 Cleaning the notebook screen 80 Maintaining the battery(ies 80 Storing batteries 81 Cleaning CDs or DVDs 81 Chapter 8: Upgrading Your Notebook 83 Preventing static electricity discharge 84 Adding or replacing memory modules - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 6
96 First steps 96 Troubleshooting 97 Audio 97 Battery 97 CD drives 97 Diskette drive (modular or external 98 Display 98 DVD drives 99 Ethernet 101 File management 101 Fingerprint reader 102 Hard drive 102 Internet 103 Keyboard 104 Media Center 105 Memory 108 Memory card reader 108 - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 7
www.gateway.com Appendix A: Legal Information 123 Index 133 v - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 8
Contents vi - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 9
CHAPTER1 About This Reference • About this guide • Accessing your online User Guide • Gateway contact information • Microsoft Certificate of Authenticity • For more information 1 - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 10
Reference About this guide This guide includes information and maintenance instructions that are specific to your model of Gateway notebook. For all other notebook information, see your online User Guide. Accessing your online User Guide In addition to this guide, your online User Guide has been - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 11
, and location. Gateway model and serial number The label on the bottom of your notebook contains information that identifies your notebook model and its features. Gateway Customer Care will need this information if you call for assistance. Online Support: Tech Support Phone: Hours: Model: S/No - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 12
CHAPTER 1: About This Reference For more information For more information about your notebook, visit Gateway's Support page at www.gateway.com or the Web address shown on your notebook's label. The Support page also has links to additional Gateway documentation and detailed specifications. 4 - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 13
CHAPTER2 Checking Out Your Notebook • Front • Left • Right • Back • Bottom • Keyboard area 5 - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 14
when your notebook is connected to AC power or the battery charge is very low. Turn the optional IEEE 802.11 wireless network radio and optional Bluetooth radio on or off. For more information, see "Wireless Networking" in your online User Guide. Warning: Radio frequency wireless communication can - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 15
drive, flash drive, printer, scanner, camera, keyboard, or mouse) into this port. Helps cool internal components. Warning: Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin. Caution: Do not block or insert objects - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 16
The memory card reader supports Memory Stick®, Memory Stick Pro®, Mini Secure Digital®, MultiMediaCard™, RS-MultiMediaCard™, Secure Digital™, and xD-Picture Card™cards. Important: RS-Multimedia Card and Mini Secure Digital cards require the use of an adapter that is available with the media. Right - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 17
gateway.com Icon Description Insert a module such as a CD drive, DVD drive, combination DVD/CD-RW drive, multi-format DVD±RW drive, diskette drive, a second hard drive, a secondary battery module other than the one that came with your notebook, contact Gateway. Plug a dial-up modem cable into this - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 18
Your Notebook Bottom Main battery Battery latch Modular bay latch Customer care label Online Support: Tech Support Phone: Hours: Model: S/No: Battery lock Docking port Memory bay/Hard drive bay Component Icon Customer Care label Modular bay latch Battery latch Main battery Battery lock Docking - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 19
gateway.com Keyboard area Hotkey Status indicators Keyboard Microphone Power button Optional fingerprint reader Touchpad Component Icon Description Keyboard Provides all the features of a full-sized, computer keyboard. For more information, see "Using the keyboard For the location of your - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 20
CHAPTER 2: Checking Out Your Notebook Component Touchpad Fingerprint reader (optional) Icon Description Provides all the functionality of a mouse. For more information, see "Using the EZ Pad touchpad" on page 36. - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 21
Turning off your notebook • Restarting (rebooting) your notebook • Using the status indicators • Using the keyboard • Using the optional fingerprint reader • Using the smart card reader • Using the EZ Pad touchpad • Adjusting the brightness • Adjusting the volume • Turning your wireless radio on or - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 22
. • Although notebooks are sometimes called "laptops," do not use your notebook while it rests on your unprotected lap. Notebook operating temperatures can curtains on windows, and by installing a glare screen filter. • Use soft, indirect lighting in your work area. Do not use your notebook in - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 23
gateway and arms are positioned parallel to the floor when you use the keyboard and touchpad. If the desk is not adjustable or is too tall, the chair so it supports the lower curve of your spine. You can use a pillow or cushion to provide extra back support. Sitting at your notebook • Avoid bending, - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 24
three hours for the battery(ies) to fully charge. Warning Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 25
for the first time, turn off your notebook and leave your notebook connected to AC power until the battery charge indicator turns blue. Important If the battery charge indicator does not turn blue after three hours, contact Gateway Customer Care at the location shown on the Customer Care label. For - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 26
Up and Getting Started Protecting from power source problems During a power surge, the voltage level of electricity coming into your notebook can increase to levels far above normal levels and cause data loss or system damage. Protect your notebook and peripheral devices by connecting them to - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 27
www.gateway.com Connecting the dial-up modem Your notebook has a built-in 56K modem that you can the modem cable into the modem jack on your notebook. Tip For the location of the modem jack on an optional port replicator, see the port replicator user guide. 2 Insert the other end of the modem cable - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 28
. Tip For the location of the network jack on an optional port replicator, see the port replicator user guide. 2 Insert the other end of the network cable into a cable modem, DSL modem, or Ethernet network jack. Starting your notebook Warning Do not work with the notebook resting on your lap. If - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 29
www.gateway.com 2 Press the power button located above the keyboard. Tip For more information about changing the power button mode, see "Changing advanced settings" on page 67. 3 If you are starting your notebook for the first time, follow the on-screen instructions to select the language and time - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 30
some reason you cannot use the Turn Off option in Windows to turn off your notebook, press and hold the power button for about five seconds, then release it. Restarting (rebooting) your notebook If your notebook does not respond to keyboard, touchpad, or mouse input, you may have to close programs - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 31
has been pressed that affects how the keyboard is used. The status indicators are located to the right of the keyboard. Num lock Caps lock Module Wireless network Hard drive Indicator Wireless network Caps lock Num lock Icon Description ■ LED on - Optional wireless IEEE 802.11 radio is turned - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 32
keys/ System keys Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows, function keys for specific system operations, and the Num Lock keys for the numeric - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 33
www.gateway.com Key types The keyboard has several different types of keys. Some keys perform specific actions numbers when the numeric keypad is turned on. Press FN+ 1 to turn on the numeric keypad. Application key Press this key for quick access to shortcut menus and help assistants in Windows - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 34
wireless network radio on or off. For more information, see "Wireless Networking" in your online User Guide. Warning: Radio frequency wireless (a monitor or projector must be plugged into the monitor port on your notebook or optional port replicator or the DVI port on the optional port replicator) - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 35
communication devices are examples of devices that provide wireless communication. Important: The wireless network switch must be in the ON position Using this feature will affect battery performance. Play or pause the CD or DVD. Stop playing the CD or DVD. Skip back one CD track or DVD - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 36
CHAPTER 3: Setting Up and Getting Started Press and hold To... FN, then press this system key... Increase the brightness of the display. Decrease the brightness of the display. Increase volume. For more information, see "Adjusting the volume" on page 38. Decrease volume. For more information, see " - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 37
default, the hotkey, located above the keyboard (see "Keyboard area" on page 11), opens up the Control Panel. You can select a different program for the button to open. To program the hotkey: 1 Click Start, All Programs, Gateway, then click Gateway Hotkey Setup. The Keyboard Hotkey Setup dialog box - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 38
notebook may include a fingerprint reader that provides enhanced security and convenience. The fingerprint reader is located between the left and right touchpad buttons. Features include: • Secure logon to Windows fingerprint authentication before the system will boot to Windows • Scrolling so you - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 39
to the biometric device-Select this option to save your fingerprint to memory in the fingerprint reader. Use this option to prevent unauthorized use of your notebook even if the hard drive has been removed. • Enrollment to the hard disk-Select this option to save your fingerprint to the hard drive - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 40
CHAPTER 3: Setting Up and Getting Started 4 If you want to run the TouchStrip Tutorial, leave the Run interactive tutorial check box selected, then click Next. The TouchStrip Tutorial runs. For more information, see "Running the TouchStrip Tutorial" on page 30. After you have completed the tutorial, - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 41
www.gateway.com 6 Swipe your finger. A sample will be created and is indicated by a fingerprint icon in one Finish. Using the Fingerprint Control Center The Fingerprint Control Center lets the administrator of the notebook control how the fingerprint reader is used. You can: • Add new fingerprints to - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 42
CHAPTER 3: Setting Up and Getting Started To use the Fingerprint Control Center: 1 Click Start, All Programs, Protector Suite QL, then click Control Center. The Fingerprint Control Center opens. 2 Click the yellow arrow in front of an option, then click the option or setting you want to change. - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 43
www.gateway.com Using the smart card reader Your notebook includes a smart card reader that provides enhanced log-on security. A smart card is a plastic card similar to an ATM card. Insert the card into the smart card reader, then enter a personal identification number (PIN) to log onto the notebook - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 44
CHAPTER 3: Setting Up and Getting Started Using the EZ Pad touchpad The EZ Pad™ consists of a touchpad, two buttons, and a scroll zone. Touchpad Scroll zone Left button Right button When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. You can - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 45
gateway.com You can use the EZ Pad left and right buttons below the touchpad to select objects. Tip You can attach a mouse to the notebook or optional port replicator using a USB port. You do not need to shut down the notebook to connect a USB mouse. Tip For instructions online User Guide. To... - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 46
down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it brightness: • Use the increase brightness and decrease brightness keys on the keyboard. For more information, see "System key combinations" on page 26. - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 47
control buttons on the keyboard. For more information, see "System key combinations" on page 26. Tip For instructions on how to adjust the volume in Windows, see "Adjusting the Volume" in your online User Guide. Turning your wireless radio on or off Your Gateway notebook may have a factory-installed - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 48
User Guide Bluetooth radio Your notebook may have a Bluetooth radio for communicating with another Bluetooth device, such as a printer, scanner, camera, MP3 player, headphone, keyboard, or mouse. To turn the Bluetooth radio on: 1 Slide the wireless network switch to the ON position. For the location - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 49
CHAPTER4 Using Drives and Accessories • Changing modules • Using the CD or DVD drive • Using the memory card reader • Adding and removing a PC Card • Using a port replicator • Installing a printer or other peripheral device • Viewing the display on a projector or monitor • Viewing the - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 50
4: Using Drives and Accessories Changing modules Your notebook's modular bay supports different bay modules, such as a CD drive, DVD drive, combination DVD/CD-RW drive, DVD±RW drive, a second hard drive, a diskette drive, a secondary battery, or a weightsaver. Security screw (optional) Modular bay - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 51
www.gateway.com 6 Remove the optional security screw if your notebook has one. Security screw (optional) 7 Slide the bay module release latch. The module moves out slightly. 43 - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 52
CHAPTER 4: Using Drives and Accessories 8 Slide the bay module out. 9 Firmly push the new bay module straight into the bay until the latch clicks into place. 10 Reinstall the optional security screw if your notebook has one. 11 Connect the optional port replicator. 44 - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 53
multimedia features. Identifying drive types Your Gateway notebook may contain one of the following discs. Note: To use the double layer capability of the double layer recordable DVD drive, the blank DVDs you purchase must state Double Layer, Dual Layer, or DL. Using other types of blank media will - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 54
CHAPTER 4: Using Drives and Accessories Using a CD or DVD [ Manual eject hole Eject button Important DVD discs and drives contain regional codes that help control DVD title exports and help reduce illegal disc distribution. To be able to play a DVD, the disc's regional code and your DVD drive's - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 55
a digital camera to your notebook. You can also use the memory card reader to transfer data between your notebook and a device that uses memory cards, such as a PDA, MP3 player, or cellular telephone. Memory card types The memory card reader supports Memory Stick®, Memory Stick Pro®, MultiMediaCard - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 56
. 2 Pull the memory card out of the notebook. Adding and removing a PC Card Your notebook has a PC Card slot (also known as a PCMCIA card slot). This slot accepts one Type II card. You do not need to restart your notebook when changing most cards because your notebook supports hot-swapping. Hot - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 57
gateway.com To remove a PC Card: 1 Click the remove hardware icon in the taskbar, the PC Card name, then click Stop. -ORTurn off your notebook directly to your notebook, a port replicator lets you make all of those connections time. When you travel with your notebook, you merely disconnect from the port - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 58
install a printer, scanner, or other peripheral device, see the device documentation and installation instructions. IEEE 1394 and USB ports support plug-and-play and hot swapping, which means that your notebook will usually recognize such a device whenever you plug it into the appropriate port. When - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 59
IEEE 1394 device. 2 Connect the other end of the cable to the IEEE 1394 port on your notebook. Tip For the location of the IEEE 1394 port on an optional port replicator, see the port replicator user guide. Tip For more information about editing video, see "Creating a video DVD" in your online User - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 60
or optional port replicator. Tip For the location of the monitor port on an optional port replicator, see the port replicator user guide. 3 Turn on your notebook. 4 Plug the projector's or monitor's power cord into an AC power source and turn it on. Windows recognizes the new hardware and the New - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 61
www.gateway.com 11 Press FN+F4 to switch between viewing the display on the LCD panel an external monitor or projector is connected and you close the LCD panel, your notebook may turn off the LCD panel, but will not enter Standby mode. Viewing the display on a television The S-Video out jack on your - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 62
, connect one end of a standard S-Video cable to the S-Video out jack on your notebook. Tip For the location of the S-Video out jack on an optional port replicator, see the port replicator user guide. 2 Connect the other end of the cable to the Video in jack on your television or VCR. 3 Turn - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 63
main battery or a secondary battery so you can swap batteries when necessary. See "Changing batteries" on page 59 for more information about using an additional battery. Bay modules Your notebook's modular bay supports different bay modules, such as a CD drive, DVD drive, combination DVD/CD-RW - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 64
printers when you are printing large documents. Privacy filter A privacy filter helps block the screen view from anyone viewing the notebook screen from a side view. Your notebook's LCD screen has been specially made to hold privacy filters. USB flash drive Use a USB flash drive for storing files - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 65
CHAPTER5 Managing Power • Monitoring the battery charge • Recharging the battery(ies) • Recalibrating the battery(ies) • Extending battery life • Changing notebook power settings 57 - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 66
CHAPTER 5: Managing Power Monitoring the battery charge Your new Gateway notebook is designed to provide an exceptional balance of performance and portability. Your notebook uses the latest chipset and mobile processor technologies to manage the processor speed and power consumption for a greater - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 67
www.gateway.com Changing batteries Replacing the main battery Warning Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway notebook. Discard used batteries according to local hazardous material regulations. The batteries used - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 68
the battery lock to the locked position. 8 Turn your notebook over. 9 Open the LCD panel. Installing a secondary battery Warning Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway notebook. Discard used batteries according - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 69
to exit" appears. 7 Press ESC. The battery charge indicator now displays an accurate battery charge. Important If, after completing this procedure, the battery charge indicator still does not show an accurate charge, contact Gateway Customer Care at the location shown on the Customer Care label. For - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 70
than one complete discharge, and recharging a partially charged lithium-ion battery does not cause harm because there is no memory. Conserving battery power To conserve power while using the battery(ies) to power your notebook: • Turn off wireless networking and Bluetooth. • Dim the display as - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 71
in airports, look for them next to support pillars, in large areas such as boarding gates, and under banks of telephones. Changing power modes You can use the following power modes to lengthen the life of your notebook's battery(ies): • Standby - while your notebook is in Standby mode, it switches - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 72
CHAPTER 5: Managing Power • Hibernate - (also called save to disk) writes all current memory (RAM) information to the hard drive, then turns your notebook completely off. The next time you turn on your notebook, it reads the memory information from the hard drive and opens the programs and - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 73
power source. Your notebook's default settings operate the processor at full speed while connected to AC power and at reduced speed (which uses less power) while using battery power. Help For more information about changing the power scheme, click Start, then click Help and Support. Type the keyword - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 74
a name for the scheme. 4 Click OK. Changing alarm options Alarms can alert you when the battery charge is low. Help For more information about changing the alarm options, click Start, then click Help and Support. Type the keyword alarm options in the Search box, then press ENTER. To change the alarm - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 75
gateway changing the power management settings, click Start, then click Help and Support. Type the keyword power management in the Search box, then press settings: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Performance - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 76
Activating and using Hibernate mode Hibernate (also called save to disk) writes all current memory (RAM) information to the hard drive, then turns your notebook completely off. The next time you turn on your notebook, it reads the memory information from the hard drive and opens the programs and - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 77
www.gateway.com To use Hibernate mode: • As an automatic power savings mode: Open the Power click the Advanced tab. Hibernate is now an option in the Power buttons lists. • As a manually-selected power savings mode: Click Start, then click Shut Down. Press and hold SHIFT, then click Hibernate. 69 - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 78
CHAPTER 5: Managing Power 70 - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 79
CHAPTER6 Traveling with Your Notebook • Packing your notebook • Traveling by air • Dial-up modem • Radio frequency wireless connections • Files • Security • Power • Additional tips 71 - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 80
as luggage. • Charge the battery in case airport security asks you to start your notebook. • Have your notebook hand-inspected or sent through the X-ray scanner, but never carry it through the metal detector. • Turn off you notebook for takeoff and landing. • Turn off all wireless devices while in - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 81
www.gateway.com Radio frequency wireless connections Important If your notebook came equipped with an internal embedded wireless device, see "Legal Information" on page 123 for general wireless regulatory guidelines. • Every country has different restrictions on the use of wireless devices. If your - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 82
as soon as it passes through the X-ray machine in security checkpoints. • Write down your notebook model number and serial number (located on the bottom of your notebook) in case of theft or loss, and keep the information in a safe place. Also, tape your business card or an address label to your - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 83
3. • Review the information in "Protecting your notebook" in your online User Guide. Power • Take your AC power adapter to recharge the battery. If you notebook from power surges. • To get the best performance from your notebook, avoid using the battery whenever possible, monitor the battery charge - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 84
CHAPTER 6: Traveling with Your Notebook • Consult your insurance company and credit card company to learn about emergency travel assistance if your notebook is lost or damaged. • Take your recovery discs in case you need to install an additional driver or software. 76 - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 85
CHAPTER7 Maintaining Your Notebook • Caring for your notebook • Cleaning your notebook • Maintaining the battery(ies) • Cleaning CDs or DVDs 77 - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 86
not put any objects on top of it. The case, although strong, is not made to support extra weight. • When transporting your notebook, we recommend that you put it in a carrying case. • Keep your notebook away from magnetic fields. Magnetic fields can erase data on hard drives. • Never turn off your - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 87
and other peripherals before cleaning any components. Also, remove the main and optional secondary battery before cleaning any components. Use a damp, lint-free cloth to clean your notebook and other parts of your system. Do not use household abrasive or solvent cleaners because they can damage - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 88
it has no "memory." Batteries with fuel gauges (notebooks) should be calibrated by applying a deliberate full discharge once every 30 charges. Running the battery down in the equipment does this. If ignored, the fuel gauge becomes increasingly less accurate and in some cases will cut off the device - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 89
Caution When the battery is in the notebook and the notebook is running on AC power, the battery constantly charges, even though it has a full charge. This reduces the life of the battery. If the battery is fully charged and you want to run on AC power, remove the battery. Cleaning CDs or DVDs Wipe - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 90
CHAPTER 7: Maintaining Your Notebook 82 - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 91
CHAPTER8 Upgrading Your Notebook • Preventing static electricity discharge • Adding or replacing memory modules • Replacing the hard drive kit 83 - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 92
electricity discharge Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your notebook, unplug the power cord, modem cable, and network cable, and remove the main and optional secondary batteries before opening the case. Warning To prevent risk of electric shock - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 93
.com Adding or replacing memory modules Important Use only memory modules designed for your Gateway notebook. Tools You need a small Phillips screwdriver to replace memory modules. Your notebook uses memory modules called SO-DIMMs (Small Outline Dual Inline Memory Modules). The modules are available - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 94
CHAPTER 8: Upgrading Your Notebook 7 Loosen the eight or nine (depending on model) memory bay cover screws (these screws cannot be removed). Screw Screw Screw Screw Screw Screw Screw Screw 8 Lift the memory bay cover, then remove it. 86 - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 95
www.gateway.com 9 If you are removing a module, gently press outward on the clip at each end of the memory module until the module tilts upward. Clip Clip 87 - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 96
that the notch in the module lines up with the tab in the memory bay. 12 Replace the memory bay cover, then tighten the cover screws. 13 Insert the main and optional secondary batteries, then turn your notebook over. 14 Connect to the optional port replicator. -ORConnect the power adapter, modem - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 97
the hard drive kit: 1 Create a Drivers and Applications Recovery disc. For more information, see "Creating Drivers and Applications Recovery discs" in your online User Guide. Important Your notebook may have shipped with a Drivers and Applications Recovery disc. 2 Print the "Recovering Your System - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 98
8 Disconnect all peripheral devices connected to the notebook and remove any PC cards. 9 Turn your notebook over so the bottom is facing up, then remove the main and optional secondary batteries. For more information, see "Changing batteries" on page 59. 10 Loosen the 8 or 9 hard drive bay cover - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 99
www.gateway.com 11 Lift the hard drive bay cover, then remove it. 12 Remove the two screws connecting the hard drive to the notebook. Screw Screw 91 - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 100
CHAPTER 8: Upgrading Your Notebook 13 Using the plastic tab, slide the old hard drive, then remove it. 14 If your new hard drive already includes the hard drive bracket, - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 101
secondary batteries, then turn your notebook over. 22 Connect to the optional port replicator. -ORConnect the power adapter, modem cable, and network cable 23 Turn on your notebook. 24 See the "Recovering Your System" chapter you printed in Step 2 for instructions on installing Windows, your drivers - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 102
CHAPTER 8: Upgrading Your Notebook 94 - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 103
CHAPTER9 Troubleshooting • Safety guidelines • First steps • Troubleshooting • Telephone support 95 - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 104
screws, then replace the battery(ies) before you start your notebook. Help For more information about troubleshooting, click Start, then click Help and Support. Type the keyword troubleshooting in the Search box, then press ENTER. First steps If you have problems with your notebook, try these things - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 105
www.gateway.com • If the notebook will not turn on, try turning it on with the notebook plugged in and the main and optional secondary batteries removed, then try turning the notebook on with the notebook unplugged and the battery(ies) installed. • If a peripheral device (such as a keyboard or mouse - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 106
9: Troubleshooting Diskette drive (modular or external) The diskette drive is not recognized • Shut down and restart your notebook. • instructions on running Error checking, see "Checking the hard drive for errors" in your online User Guide. You see a "Non-system disk," "NTLDR is missing," or "Disk - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 107
instructions on changing the display settings, see "Adjusting the screen and desktop settings" in your online User Guide. • Move your notebook on your display, contact Gateway Customer Care to identify whether a repair or replacement is justified based on the number of pixels affected. The display - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 108
in and turned on. • Clean the disc. For more information, see "Cleaning CDs or DVDs" on page 81. • Your notebook may be experiencing some temporary memory problems. Shut down and restart your notebook. • Reinstall the audio device drivers. For more information, see "Gateway Web site" in your online - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 109
. If you do not want to turn on your notebook, manually eject the disc by inserting an opened paper clip into the manual eject hole. For the location of the manual eject hole, see "Using a CD or DVD" on page 46. Ethernet Ethernet troubleshooting is covered under "Networks (wired)" on page 113. File - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 110
from the hard drive using Disk Cleanup. For instructions on deleting unnecessary files, see "Deleting unnecessary files" in your online User Guide. • Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking Empty Recycle Bin. Caution All deleted files will be lost when you empty - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 111
. For the location of your modem problem with your modem. For more information, see "Modem (dial-up)" on page 109. • Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP technical support for help. Help For more information about troubleshooting - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 112
Troubleshooting You see an "Unable to locate host" message and are unable to browse the Internet • This problem can resting on the keyboard. • Make sure that a key is not stuck. Press each key to loosen a key that might be stuck, then restart your notebook. You are pressing a letter key and a number - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 113
before using it again. If the keyboard does not work after it dries, you may need to replace it. Media Center To view Media Center troubleshooting information that is not covered in this section, go to the Gateway support Web Site at www.gateway.com. The Media Center video display looks bad on your - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 114
the Media Center screen resolution to 800 × 600 or 640 × 480. For more information about changing the screen resolution, see "Changing color depth and screen resolution" in your online User Guide. Help For more information about adjusting display settings, click Start, then click Help and Support - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 115
www.gateway.com • Age of the TV-Newer TVs usually have more advanced features, produce a better quality picture, and support higher screen resolutions. The Media Center video display will likely be better on a newer model TV. • Type of TV (interlaced or progressive scan) Many TVs use interlaced - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 116
Vista or Windows XP with Service Pack (SP) 1 or 2, Windows Media Player 9 or later, and the Windows patch Q810243 Update. You want to know whether you can play recorded videos on your home DVD player • Yes, you can. DVDs recorded with the Media Center can be played on a home DVD player. Memory - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 117
for additional troubleshooting information. Modem (dial-up) Your modem does not dial or does not connect • Make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. For the location of your modem jack, see "Right" on page 8. • Make sure that your notebook is - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 118
different telephone number in your house or a telephone line at a different location). If you can connect on this line, call your telephone service to fix support. • See if the modem works with a different communications program. The problem may be with just one program. • Review the troubleshooting - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 119
only supports a maximum send and receive rate of 14,400 bps. The modem is not recognized by your notebook • into the appropriate port on your notebook. For the location of your modem jack, see " cause problems with the modem connection. • Shut down and restart your notebook. • Run Windows modem - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 120
For more information about modem troubleshooting, click Start, then click Help and Support. Type the keyword modem troubleshooting in the Search box, modem volume: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click p Printers and - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 121
Support. Type the keyword network troubleshooting in the Search box, then press ENTER. You cannot see the other computers on your wired Ethernet network • Make sure that your Ethernet cable is plugged into the Ethernet jack on your notebook 192.168.N.N where N is a number you assign between 0 and 254 - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 122
mixture of Ethernet, Fast Ethernet, and Gigabit Ethernet components will result in your network running at the slowest component speed. your access point. This reestablishes communication between your Internet Service Provider and your modem and between your modem and troubleshooting information. 114 - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 123
www.gateway.com Networks (wireless) You turned wireless networking on, but it takes a while to connect • When wireless networking is new location to increase the signal strength. Important Note any antenna placement constraints in the access point user guide because the speed of a wireless network - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 124
, or get to the Web • If your access point uses WEP, go to the Wireless Networking Properties window and make sure that both the WAP and the WLAN in the computer have matching WEP keys. You are in a wireless network, but no available networks are listed in the Connect to a network dialog box - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 125
NUM LOCK are turned off, then retype the password. You forgot your startup password The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your notebook for repair. Call Gateway Customer Care for instructions - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 126
calibrated correctly. For instructions on recalibrating your battery(ies), see "Recalibrating the battery(ies)" on page 61. • Let the battery(ies) return to room temperature. Printer Help For more information about printer troubleshooting, click Start, then click Help and Support. Type the keyword - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 127
. The Printers and Faxes window opens. 3 Right-click the name of the printer you want to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. See the guide that came with your printer for instructions on installing the printer driver. You see a "Printer queue - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 128
on your notebook is turned up. For more information about using your volume control, see "Adjusting the volume" on page 38. • Make sure that the Windows volume control is turned up. For instructions on how to adjust the volume control in Windows, see "Adjusting the volume" in your online User Guide - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 129
information, see "Changing mouse, touchpad, or pointing device settings" in your online User Guide. The notebook is not responding when you click or tap on the touchpad • Turn on the touchpad. For instructions on how to adjust the touchpad settings, see "Changing mouse, touchpad, or pointing device - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 130
CHAPTER 9: Troubleshooting Telephone support Before calling Gateway Customer Care If you have a technical problem with your notebook, follow these recommendations before contacting Gateway Customer Care: • Make sure that your notebook is connected correctly to a grounded AC outlet that is supplying - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 131
APPENDIXA Legal Information • Important safety information • Regulatory compliance statements • Environmental information • Notices 123 - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 132
and buildup of static charges. Care during use • Do not walk on the power cord or allow anything to rest on it. • Do not spill anything on the notebook. The best way to avoid spills is to avoid eating and drinking near your notebook. • Some notebooks have a replaceable CMOS battery on the system - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 133
when the operating instructions are followed. • The notebook was dropped or the cabinet is damaged. • The notebook performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Regulatory compliance statements Wireless guidance Warning - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 134
drivers approved for the country in which the device will be used. See the Gateway System Restoration Kit, or contact Gateway Customer Care for additional information. Important Every country has different restrictions on the use of wireless devices. Since your notebook is equipped with a wireless - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 135
authority to operate the notebook. Caution Recycle or dispose of the used notebook properly according to federal, state and local laws. Responsible party: Gateway, Inc. 7565 Irvine Center Drive Irvine, CA 92618 Phone: 800-846-2000 Product: • NA1 • QA1 This device complies with Part 15 of the FCC - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 136
Part 68-compliant. See installation instructions for details. The Ringer Equivalence Number (REN) is used to determine the number will notify you in advance that temporary discontinuance of service may be required. The telephone company may request that you disconnect the equipment until the problem - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 137
in Canada if an Industry Canada ID number is on the system label. Caution Wireless devices are not user-serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. Caution The transmitting device embedded in this - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 138
a single-line individual service may be extended by means prevent degradation of service in some situations. Number (REN) assigned to each terminal device provides an indication of the maximum number of the Ringer Equivalence Numbers of all the devices does specified in this manual may result in hazardous - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 139
purchase of new Gateway equipment. Call Gateway to see if this program is available in your area. • If you need further assistance in recycling, reusing, or trading in your "end of life" product, you may contact us at the Customer Care number listed in your product's user guide and we will be glad - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 140
is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 141
monitoring charge 58 multibay 60 purchasing 55 recalibrating 61 recharging 16, 58 release latch 10 replacing 59 secondary 9 storing 81 troubleshooting 118 battery alarm options 66 bays battery 59 DVD drive 42 DVD/CD-RW drive 42 hard drive 10 memory 10, 85 modular 9, 42 multibay battery 60 BIOS Setup - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 142
playback 27 eject button 46 inserting 46 manual eject hole 46 CD drive See DVD drive cellular phone memory cards 47 Certificate of Authenticity 3 changing battery 58 bay modules 42 cleaning audio CD 81 case 79 CD 81 DVD 81 keyboard 79 LCD panel 80 notebook exterior 79 screen 80 clicking 37 closing - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 143
8 directional keys 25 diskette troubleshooting 98 diskette drive locating 9 status indicator 24 troubleshooting 98 display brightness 38 properties 52 switching 26 troubleshooting 98 docking port 10 documentation User Guide 2 double-clicking 37 dragging 38 drives CD 45 changing modular drives 42 - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 144
locating 12 troubleshooting 102 tutorial 30 using 30 Firewire port 8, 50 Fn key 25, 26 folders opening 37 function keys 25 136 G Gateway contact information 3 model number 3 serial number 3 Support indicators inkjet printer 55 installing battery 59, 60 bay modules 42 CD drive 42, 55 devices 50 - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 145
26 toggle display 26 Windows 25 wireless Ethernet 26 L labels Customer Care 10 Microsoft Certificate of Authenticity 3 model number 3 serial number 3 laser printer 55 latch battery 10 LCD panel release 6 module 10 LCD panel cleaning 80 release latch 6 switching display 26 troubleshooting 98 LCD/CRT - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 146
Index using 47 microphone built-in 11 jack 6 Microsoft Certificate of Authenticity 3 model number 3, 74 modem cable 9, 20 connecting 19, 20 dial-up 19, 72 DSL 9, 20 international adapter 72 jack (dial-up) 9, 19 troubleshooting 109 modular bay 42 modular drive indicator 24 module latch 10 release - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 147
52 display properties 52 port 7 screen resolution 52 troubleshooting 121 using 26 R radio approval authorities 73 radio frequency wireless connections 73 RAM See memory rebooting notebook 22 recalibrating battery 61 recharging battery 58 Recycle Bin deleting files 102 emptying 102 regional code DVD - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 148
64 system key 26 starting notebook 20 programs 37 startup password 74 static electricity 84 status indicator wireless Ethernet 23 status indicators battery charge 6, 58 Caps Lock 23 CD drive 24 diskette drive 24 drive activity 24 DVD drive 24 hard drive 24 location 11 modular drive 24 numeric keypad - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 149
121 travel tips 71 troubleshooting audio 120 battery 118 diskette drive 98 display 98 DVD drive 99 external monitor 121 faxes 111 files 101 general guidelines 96 hard drive 102 Internet connection 103, 110 keyboard 104 LCD panel 98 Media Center 105 memory 108 memory card reader 108 modem - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 150
112 controls 38 muting 28, 38 system keys 28 troubleshooting 120 W waking up notebook 22 weightsaver 9, 42, 55 Windows key 25 Product Key Code 3 wired Ethernet troubleshooting 113 wireless Ethernet button 26 status indicator 23 troubleshooting 115 turning off 39 turning on 39 using while traveling - Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 151
- Gateway E-475M | Gateway Notebook Reference Guide (Windows XP) - Page 152
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