Gateway FX540B 8512728 - FX540 Hardware Reference Guide
Gateway FX540B Manual
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- Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 1
REFERENCE GUIDE - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 2
- Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 3
Chapter 1: About This Reference 1 About this guide 2 Accessing your online User Guide 2 Gateway contact information 3 Microsoft Certificate of Authenticity 3 from repetitive strain . . 16 Preparing power connections 16 Protecting from power source problems 16 Connecting to a broadband modem - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 4
45 Getting help 46 Chapter 5: Upgrading Your Computer 47 Preventing static electricity memory 53 Adding or replacing an optical disc drive 55 Replacing the memory card reader 57 Adding or replacing a hard drive 59 Replacing the front fan 61 Replacing the rear fan 64 Replacing the power supply - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 5
www.gateway.com Adding or replacing an 87 Cleaning the mouse 87 Cleaning optical discs 88 Updating Windows 88 Using BigFix 89 Managing hard drive space 90 Checking files and settings manually 98 Chapter 7: Troubleshooting 101 Safety guidelines 102 First steps 102 Troubleshooting 103 Add-in - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 6
Memory 113 Memory card reader 113 Modem (cable or DSL 114 Modem (dial-up 114 Monitor 117 Mouse 118 Networks 119 Passwords 119 Power . 131 Recovering your system using the Windows DVD . . . . 132 Telephone support 133 Before calling Gateway Customer Care 133 Telephone numbers 134 Self- - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 7
CHAPTER1 About This Reference • About this guide • Accessing your online User Guide • Gateway contact information • Microsoft Certificate of Authenticity • For more information 1 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 8
. Accessing your online User Guide In addition to this guide, your User Guide has been included on your hard drive. Your User Guide is an in-depth, easy-to-read manual that includes information on the following topics: • Help and technical support • Using and customizing Windows and other software - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 9
computer contains information that identifies your computer model and serial number. Gateway Customer Care will need this information if you call for assistance. Serial number Technical Support telephone number Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 10
CHAPTER 1: About This Reference 4 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 11
CHAPTER2 Checking Out Your Computer • Front • Back 5 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 12
Front CHAPTER 2: Checking Out Your Computer Optical disc drive Additional drive bay Memory card reader and USB port (optional) Power button/ power indicator Hard drive indicator IEEE 1394 ports USB ports Headphone jack Microphone jack Component Icon Optical disc drive Additional drive bay - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 13
www.gateway.com Component Icon Power button/power indicator Hard drive indicator IEEE 1394 ports USB ports Headphone jack Microphone jack Description Press this button to turn the power on or off. You can also configure the power button to operate in Standby/Resume mode or Hibernate mode. The - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 14
left/right jack Audio in/side speaker jack Ethernet (network) jacks PS/2 mouse port Expansion slot cover thumbscrew Telephone jack (optional) Power connector Center/Subwoofer jack S/PDIF (optical audio) jack Microphone jack Headphone/Front speaker jack USB ports IEEE 1394 port PS/2 keyboard port - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 15
gateway.com Component Icon Surround left/right jack (black) Audio in (Line in) jack (blue) -ORSide speaker jack Ethernet (network) jack PS/2 mouse port Expansion slot cover thumbscrew Telephone jack (optional) Power the Internet" in your online User Guide and "Connecting to a broadband modem - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 16
CHAPTER 2: Checking Out Your Computer Component Icon Headphone/analog speakers jack (green) -ORFront speakers jack USB ports IEEE 1394 port PS/2 keyboard port Video card Modem jack (optional) Description This jack is user configurable for one of the following: ■ Headphone: Plug headphones or - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 17
www.gateway.com Video card ports S-Video out jack DVI ports If your computer came with high-end video cards installed (number and type may vary), you - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 18
CHAPTER 2: Checking Out Your Computer 12 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 19
Up and Getting Started • Working safely and comfortably • Preparing power connections • Connecting to a broadband modem or network • Connecting Using the keyboard • Using the mouse • Using optical drives • Using the memory card reader • Adjusting the volume • Configuring the audio jacks • Installing - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 20
CHAPTER 3: Setting Up and Getting Started Working safely and comfortably Before using your computer, follow these general guidelines for setting up a safe and comfortable work area and avoiding discomfort and strain: • Keep hands and arms parallel to the floor. • Adjust the monitor so the screen is - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 21
www.gateway.com and light shining directly into your eyes. Reduce glare by installing shades or curtains on windows and by installing a glare screen filter. • Use soft, indirect lighting in your work the chair so it supports the lower curve of your spine. You can use a pillow or cushion to - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 22
tasks. Preparing power connections Protecting from power source problems Warning High voltages can enter your computer through both the power cord and the reaching your computer. An uninterruptible power supply (UPS) supplies battery power to your computer during a power failure. Although you cannot - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 23
www.gateway.com Connecting to a broadband modem or network Important Your computer may be equipped with a built-in Ethernet (network) jack. For information about setting up a wired or wireless Ethernet network, see your online User Guide. You can connect your computer to a broadband (cable or DSL) - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 24
you are starting your computer for the first time, follow the on-screen instructions to select the language and time zone and to create your first user Using Windows" and "Customizing Windows" in your online User Guide. Waking up your computer Tip For more information about changing the power button - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 25
www.gateway.com Turning off your computer Warning When you turn off your computer, certain components in the power supply and system board remain energized. In order to remove all electrical power from your computer, unplug the power cord and modem cable from the wall outlets. We recommend - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 26
the lock icon, then click Restart. Your computer turns off, then turns on again. 2 If your computer does not turn off, press and hold the power button until the computer turns off (about five seconds), then press it again to turn the computer back on. 20 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 27
www.gateway.com Using the keyboard Premium multimedia keyboard features The keyboard has several buttons Internet buttons Indicators Audio playback buttons Navigation keys Internet buttons Windows keys Application key Directional keys Numeric keypad Feature Icon Editing buttons Function - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 28
LOCK, CAPS LOCK, or SCROLL LOCK keys are activated. Press the corresponding key to activate the function. Press one of these keys to open the Windows Start menu. These keys can also be used in combination with other keys to open utilities like F (Find/Search), R (Run), and E (Computer). Press this - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 29
www.gateway.com Feature Icon Sleep button Function keys Application buttons Audio playback buttons Indicators Windows keys Application key Editing buttons Navigation keys Numeric keypad Description Press this button to activate your computer's Sleep (power-saving) mode. Press these keys to - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 30
CHAPTER 3: Setting Up and Getting Started Using the mouse Scroll wheel Right button Left button The mouse is a device that controls the pointer movement on the screen. This illustration shows the standard mouse. As you move the mouse, the pointer (arrow) on the screen moves in the same direction. - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 31
www.gateway.com You can mouse button and hold it down. Move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it. Customizing" chapter in your online User Guide. For instructions on how to clean the mouse, see "Cleaning the mouse" on page - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 32
CHAPTER 3: Setting Up and Getting Started Using optical drives Features Your optical drive has the following basic components: Activity indicator (location varies) Manual eject hole (location varies) Eject button Loading an optical disc To insert an optical disc: 1 Press the eject button on the - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 33
www.gateway.com Identifying optical drive types Your computer may contain one of the following drive types. Look on the front of the drive for one or - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 34
video and data to CDs and DVD-RAM, DVD-R, or DVD-RW discs. recording video and data to CDs, DVD-RAM, DVD-R, DVD-RW, and Blu-ray and recording video and data to CDs, DVD-RAM, DVD-R, DVD-RW, and HD-DVD computer's CD drive. Use a music program or Windows Media Player on your computer to: • Play music - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 35
www.gateway.com Playing a DVD A Digital Versatile Disc (DVD) is similar to a on a DVD player or a DVD drive-equipped computer. For more information about playing DVDs, see your online User Guide. Playing a Blu-ray Disc Blu-ray Disc is a high-capacity optical disc that can store much more data than - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 36
backups of your data. For more information, see your online User Guide. Using the memory card reader You can use the optional memory card reader to transfer pictures from a digital camera to your computer. You can also use the memory card reader to transfer data between your computer and a device - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 37
www.gateway.com Memory card types The memory card reader supports several memory card types. To determine which types are supported by your card reader and the slots to use for each type of card, examine the face plate of the reader. Each slot is assigned a - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 38
. -ORUse the mute and volume control buttons on the keyboard. For more information, see "Using the keyboard" on page 21. To adjust the volume from Windows: 1 Click (Volume) on the taskbar. The volume control slider opens. 2 Click and drag the slider up to increase volume and down to decrease volume - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 39
gateway.com 4 To adjust device volume levels, click Mixer. The Volume Mixer dialog box opens, where you can click and drag sliders for individual devices. Tip Adjust the Windows the window to close it. Help For more information about adjusting the volume, click Start, then click Help and Support. - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 40
to the computer audio jack(s). 2 Click (Start), then click Control Panel. The Control Panel window opens. 3 Click Hardware and Sound, Sound, the Playback tab, then click Configure. -ORIf dialog box opens. 4 Follow the on-screen instructions to configure the audio jacks for your speaker setup. 34 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 41
gateway.com Installing a printer, scanner, or other device Important Before you install a printer, scanner, or other peripheral device, see the device documentation and installation instructions Computer" on page 5. IEEE 1394 and USB ports support plug-and-play and hot-swapping, which means that - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 42
CHAPTER 3: Setting Up and Getting Started 36 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 43
CHAPTER4 Advanced Hardware Setup • Setting up dual video cards • Setting up multiple monitors • Setting up RAID 37 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 44
delivering ultra-high frame rates for a single gaming monitor. To set up the single-monitor SLI connection: 1 Remove the side panel by following the instructions in "Opening the case" on page 49. 2 Verify that you have multiple SLI video cards installed in your computer and that the SLI bridge cable - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 45
www.gateway.com 5 Right-click on the Windows desktop, then click NVIDIA Control Panel. The NVIDIA Control Panel View Selection dialog box opens (this dialog box opens only the first time that you open - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 46
card installed (number and type may vary), you can connect multiple monitors for a multi-screen panel array. To set up multiple monitors, see the "Customizing Windows" chapter in your online User Guide. 40 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 47
www.gateway.com Setting up RAID About RAID RAID (Redundant Array of Inexpensive/ Independent Disks) lets your computer use multiple hard drives more efficiently. Your computer supports RAID 0, RAID 1, RAID 5, and RAID 10. RAID 0 for performance RAID 0 lets your computer see multiple hard drives as a - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 48
-drive storage simplicity and capacity as a larger, more expensive hard drive. Drawbacks Unfortunately, RAID 0 lets multiple drives behave as one in another way. If part of the array fails (such as a hard drive crashing), the entire array fails. Because the drives are treated like a single drive - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 49
www.gateway.com Drawback RAID 1 treats the entire array as a single drive with the storage capacity of the smallest physical drive in the array. So if you - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 50
you do not need to perform any of these steps. To prepare your computer for RAID: 1 Configure the RAID arrays. See the Array Manager User Guide or "Configuring RAID" on page 45. 2 Install the operating system from the Windows disc that came with your computer. 44 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 51
.gateway.com Configuring RAID Creating a RAID volume Because RAID can be configured so many ways, this procedure covers only the basics. This procedure assumes that no RAID has been defined yet. To create a RAID volume: 1 Install additional hard drives as needed for your RAID plan. For instructions - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 52
Hardware Setup Getting help For more information on RAID concepts, configuration, and maintenance, search for RAID FAQ information on the Gateway Technical Support Web site (www.gateway.com) or use an Internet search engine to search for: • RAID • configuring RAID • RAID tutorials • RAID levels 46 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 53
case • Closing the case • Adding or replacing memory • Adding or replacing an optical disc drive • Replacing the memory card reader • Adding or replacing a hard drive • Replacing the front fan • Replacing the rear fan • Replacing the power supply • Replacing the heat sink and processor • Replacing - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 54
to dangerous electrical voltages and moving parts, turn off your computer and unplug the power cord and modem and network cables before opening the case. To prevent risk of electric shock, do not insert any object into the vent holes of the power supply. The components inside your computer are - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 55
panel Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your computer, then unplug the power cord and modem cable before opening the case. To remove the side panel: 1 Follow the instructions in "Preventing static electricity discharge" on page 48. 2 Shut down your - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 56
CHAPTER 5: Upgrading Your Computer 6 Lift the cover release lever, then swing the side panel away from the computer. 50 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 57
www.gateway.com Removing the front bezel To remove the front bezel: • Push on the three spring tabs, grasp the right side of the front bezel, then pull the bezel out and away from the case. Spring tabs 51 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 58
CHAPTER 5: Upgrading Your Computer Closing the case Replacing the front bezel To replace the front bezel: 1 Insert the tabs on the left side of the bezel into - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 59
and power cord. Adding or replacing memory When you upgrade the computer memory, make sure that you install the correct type of memory module for your computer. Your computer uses DIMM memory. To install or replace DIMM memory: 1 Remove the side panel by following the instructions in "Removing - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 60
. Caution Make sure that you install modules of the same type into both slots of a memory channel (bank). 6 Return your computer to its upright position. 7 Replace the side panel by following the instructions in "Replacing the side panel" on page 52. 8 Reconnect the cables and the power cord. 54 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 61
Windows starts and the Windows desktop appears. 10 Click (Start), right-click Computer, then click Properties. The amount of memory in your computer is displayed. Adding or replacing an optical disc drive To add or replace an optical disc drive: 1 Remove the side panel by following the instructions - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 62
CHAPTER 5: Upgrading Your Computer 4 Remove the drive thumbscrew from the optical drive. Drive thumbscrew 5 Slide the drive release latch toward the back of the computer to release the drive. 6 Slide the drive forward and out of the drive bay. 56 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 63
bezel" on page 52. 11 Replace the side panel by following the instructions in "Replacing the side panel" on page 52. Replacing the memory card reader To replace the memory card reader: 1 Remove the side panel by following the instructions in "Removing the side panel" on page 49. 2 Remove the front - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 64
CHAPTER 5: Upgrading Your Computer 4 Remove the thumbscrew holding the card reader in the drive bay. Thumbscrew 5 reader cables, using your notes from Step 3. 8 Replace the front bezel by following the instructions in "Replacing the front bezel" on page 52. 9 Replace the side panel by following the - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 65
www.gateway.com Adding or replacing a hard drive To add or replace a hard drive: 1 Remove the side panel by following the instructions in "Removing the side panel" on page 49. 2 Slide the drive slot's (You will reconnect the cables after you install the new drive.) SATA power cable SATA data cable 59 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 66
5: Upgrading Your from Step 4. If you are installing a new drive, follow the manufacturer's instructions for connecting it to the system board. You can also refer to the the side panel by following the instructions in "Replacing the side panel" on page 52. 9 Reconnect all external cables and - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 67
www.gateway.com 11 If you installed a new primary drive: • Format and partition the drive according to the manufacturer's instructions. • Install Windows using the operating system DVD that came with your computer. For more information on restoring your system, see "Recovering your system" on page - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 68
CHAPTER 5: Upgrading Your Computer 3 Disconnect the fan cable from the system board. The location of the fan connection may vary, so trace the fan cable from the - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 69
www.gateway.com 6 Slide the new fan into the fan mount. Caution Be careful not to catch the wires connecting the power button to the system board when rotating the fan mount. A Replace the fan cover. 10 Replace the side panel by following the instructions in "Replacing the side panel" on page 52. 63 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 70
CHAPTER 5: Upgrading Your Computer Replacing the rear fan Tools You need a Phillips screwdriver to replace the rear fan. To replace the rear fan: 1 Remove the side panel by following the instructions in "Removing the side panel" on page 49. 2 Disconnect the fan cable from the system board. The - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 71
www.gateway.com 3 Remove the four screws that secure the fan to the inside back of the computer, then the computer. 5 Reconnect the fan cable to the system board. 6 Replace the side panel by following the instructions in "Replacing the side panel" on page 52. 7 Reconnect all external cables and the - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 72
place of the Torx driver, but it must be the 7/64" (3 mm) size, and you must be very careful while applying torque so that the screw head does not get stripped. To replace the power supply: 1 Remove the side panel by following the instructions in "Removing the side panel" on page 49. Make sure - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 73
www.gateway.com 9 Reconnect the power supply cables using your notes from Step 2. 10 Replace the side panel by following the instructions in " replace the heat sink and processor: 1 Remove the side panel by following the instructions in "Removing the side panel" on page 49. 2 For more stability, - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 74
CHAPTER 5: Upgrading Your Computer 4 Loosen the four screws that secure the heat sink to the system board, then remove the heat sink. (The screws cannot be completely - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 75
www.gateway.com 6 Remove the processor from the system board. 7 Install the new fan cover. 11 Return your computer to its upright position. 12 Replace the side panel by following the instructions in "Replacing the side panel" on page 52. Replacing the I/O board Tools You need a Phillips screwdriver - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 76
CHAPTER 5: Upgrading Your Computer 3 Remove the screw that secures the front I/O assembly to the computer, then onto the computer, then replace the screw. 8 Replace the front bezel by following the instructions in "Replacing the front bezel" on page 52, then replace the side panel by following the - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 77
www.gateway.com Adding or replacing an expansion card To add or replace an expansion card: 1 Remove the side panel by following the instructions in "Removing the side panel" on page 49. Important Your computer hardware options and port locations may vary from the illustrations below. 2 Loosen the - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 78
CHAPTER 5: Upgrading Your Computer 3 Open the expansion card cover. 4 For more stability, place your computer on its side. To avoid and orientation. (You may have to reconnect the cables after you install the new card.) Graphics card power cables (high-end cards only) SLI bridge cable 72 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 79
gateway remove the card. Caution Do not touch the contacts on the bottom part of the expansion card. Touching the contacts can cause electrostatic damage to 5, or, if you are adding a new card, follow the manufacturers instructions. 9 Tighten the thumbscrew on the expansion card cover. 10 Return your - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 80
CHAPTER 5: Upgrading Your Computer Replacing the system battery Warning Danger of submenus, then exit from the utility. 4 Shut down your computer. 5 Remove the side panel by following the instructions in "Removing the side panel" on page 49. 6 For more stability, place your computer on its side. - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 81
www.gateway.com 8 Pry the battery out of the socket. Caution Make sure that to its upright position. 11 Replace the side panel by following the instructions in "Replacing the side panel" on page 52. 12 Reconnect all external cables and the power cord. 13 Turn on your computer. 14 Open the BIOS Setup - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 82
CHAPTER 5: Upgrading Your Computer 5 Remove the fan cover by holding cables out of the way and pulling the cover away from the computer. 6 Find the memory module banks on your system board. 7 Gently pull the plastic tabs away from the sides of the memory modules, then remove them. Caution The heat - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 83
www.gateway.com 8 Loosen the four screws that secure the heat sink to the system board, then remove the heat sink. (These screws cannot be completely removed.) Screws Screws 9 Disconnect the power and data cables from the system board, noting their locations and orientation. (You will reconnect the - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 84
CHAPTER 5: Upgrading Your Computer 10 Remove the seven system board screws. Screws Screws 11 Lift the system board up and out of the case. 12 Align the - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 85
www.gateway.com 14 Release the processor from the old system board by pushing down on the lever, then lifting the lever completely up. 15 Remove the - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 86
CHAPTER 5: Upgrading Your Computer 17 Connect the power and data cables using your notes from Step 9, or use the following graphic as a guide.. AUX power IDE Power Fan (rear) Front panel audio SATA 6 SATA 5 SATA 4 SATA 3 SATA 1 SATA 2 Fan IEEE1394 Front USB (Front) Fan IEEE1394 Card reader - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 87
www.gateway.com 21 Reconnect the expansion card cables using your notes from Step 3. 22 Install the fan cover by following the directions in "Replacing the heat sink and processor" on page 67. 23 Return your computer to its upright position. 24 Replace the side panel by following the instructions in - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 88
CHAPTER 5: Upgrading Your Computer 82 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 89
CHAPTER6 Maintaining Your Computer • Setting up a maintenance schedule • Caring for your computer • Cleaning your computer • Updating Windows • Using BigFix • Managing hard drive space • Scheduling maintenance tasks • Moving from your old computer 83 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 90
Use the following table to set up a regular maintenance schedule. Maintenance task Weekly Monthly When needed Check for viruses X X X Run Windows Update X X Manage hard drive space X Clean up hard drives X X Scan hard drive for errors X X Defragment hard drive X X Back up files - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 91
.gateway.com Caring for your computer To extend the life of your computer: • Be careful not to bump or drop your computer, and do not put any objects on top of it. The case, although strong, is not made to support . • When storing your computer for an extended period of time, unplug AC power. 85 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 92
flows through it. To avoid possible injury from electrical shock, unplug the power cord, modem cable, and network cable from the wall outlets. • Always • Use a damp, lint-free cloth to clean your computer and other parts of your system. Do not use household abrasive or solvent cleaners because they - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 93
www.gateway.com Cleaning the keyboard You should occasionally clean the keyboard to remove dust and lint trapped under the keys. To clean the keyboard: 1 Use an - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 94
Update can also be controlled through the Windows Security Center. For more information, see "Protecting Your Computer" in your online User Guide. Help For more information about Windows Update, click Start, then click Help and Support. Type windows update in the Search Help box, then press ENTER - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 95
www.gateway.com Using BigFix BigFix may be installed on your computer. BigFix monitors your computer for problems and conflicts. It automatically gathers information about the latest bugs, security alerts, and updates from BigFix sites on the Internet. Whenever BigFix detects a problem, it alerts - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 96
CHAPTER 6: Maintaining Your Computer Managing hard drive space Windows provides several utilities you can use to check hard drive space, delete unnecessary files, defragment Shortcut Start Ö Computer Ö right-click drive Ö Properties 1 Click (Start), then click Computer. The Computer window opens. 90 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 97
www.gateway.com 2 Right-click the drive that you want to check for available file space, then click Properties. Drive space information appears. Deleting unnecessary files Delete - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 98
hard drive free of unnecessary files, click Start, then click Help and Support. Type disk cleanup in the Search Help box, then press ENTER. flaws and file and folder problems. This program corrects file and folder problems and marks flawed areas on the hard drive so Windows does not use them. - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 99
). If you see this prompt, click Schedule disc check. After Windows has finished checking the drive for errors, it provides a summary of the problems that it found. 4 Correct any problems that are found by following the on-screen instructions. 5 Click OK. Help For more information about checking the - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 100
, depending on the size of the drive being defragmented. Help For more information about defragmenting the hard drive, click Start, then click Help and Support. Type defragmenting in the Search Help box, then press ENTER. Backing up files Backing up files and removing them from the hard drive frees - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 101
www.gateway.com To back up files: 1 Click (Start), then click Computer. The Computer window opens. 2 Right-click the drive that you want to back up, click Properties, then click the Tools tab. 3 Click Backup Now, then click Run a file backup now. 4 Follow the on-screen instructions to select a - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 102
basic tasks or click Create Task for more complex tasks, then follow the on-screen instructions to finish setting up and scheduling the task. Help For more information about scheduling tasks, click Start, then click Help and Support. Type task scheduler in the Search Help box, then press ENTER. 96 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 103
, then click Windows Easy Transfer. The Windows Easy Transfer dialog box opens. 3 Click Next, click Start a new transfer, then follow the on-screen instructions to complete the transfer. Help For more information about transferring files, click Start, then click Help and Support. Type transferring - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 104
Your Computer Transferring files and settings manually You can manually transfer your personal data files by copying Documents window opens and displays many of your saved personal data files. Go to 4. - OR In Windows 98, Windows Me, or Windows 2000, double-click the My Computer icon on the desktop. - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 105
www.gateway.com Finding other files Use Windows Find or Search to locate other personal data files. For more information, see your online User Guide. You can often identify different data file types by looking at the file's extension (the part of the file name following the last period). For - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 106
CHAPTER 6: Maintaining Your Computer 100 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 107
CHAPTER7 Troubleshooting • Safety guidelines • First steps • Troubleshooting • Restoring your computer • Telephone support 101 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 108
devices, review the installation procedures you performed and make sure that you followed each instruction. • If an error occurs in a program, see the program's printed documentation or the online help. Help For more information about troubleshooting, click Start, then click Help and Support. Type - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 109
www.gateway.com Troubleshooting Troubleshooting topics drive types" on page 27. • Your computer may be experiencing some temporary memory problems. Shut down and restart your computer. • Some music CDs have copy protection instructions in the drive documentation. • Reinstall the device driver. 103 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 110
CHAPTER 7: Troubleshooting An audio CD does not produce sound • Make sure that the disc label is facing up, then try again. • Some music CDs have copy protection - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 111
www.gateway.com Display See "Monitor" on page 117. DVD drives • See "CD or the documentation that came with your router. • If you are using a router, try rebooting it by unplugging its power cord, waiting five seconds, then plugging it back in. • Make sure that all computers on your network have the - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 112
CHAPTER 7: Troubleshooting The computer does not recognize an Ethernet expansion card • Shut . File management Help For more information about restoring deleted files, click Start, then click Help and Support. Type the keyword/phrase System Restore in the Search Help box, then press ENTER. A file - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 113
gateway about file management, click Start, then click Help and Support. Type the phrase file management in the Search Help box the hard drive. To fix hard drive problems, run the error checking program. For instructions on fixing hard drive problems, see "Checking the hard drive for errors - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 114
with your Internet service provider (ISP) is set up correctly. Contact your ISP technical support for help. • Make sure that you do not have a problem with your modem. For more information, "Modem (dial-up)" on page 114. Help For more information about troubleshooting Internet connections, click - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 115
gateway.com Connecting to a Web site takes too long Many factors can affect Internet performance: • The condition of the telephone lines in your residence or at your local telephone service your Internet service provider (ISP) is set up correctly. Contact your ISP for technical support. Keyboard The - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 116
section only covers problems relating to Media Center mode. Media Center mode is available only on Windows Vista Home Premium and Ultimate versions. To view Media Center troubleshooting information that is not covered in this section, go to the Gateway support Web Site at www.gateway.com. Help For - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 117
problems and affect the video quality. Gateway recommends using high-quality video cables that can be purchased from www.gateway see the "Customizing Windows" chapter in your online User Guide. • Size of a better quality picture, and support higher screen resolutions. The Media Center video image will - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 118
CHAPTER 7: Troubleshooting • Type of TV (interlaced or progressive scan) Many CRT (tube , contrast, hue, and saturation. For more information, see the Gateway support Web site at www.gateway.com or see the monitor's user guide. You need to burn programs that were recorded with your computer - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 119
to the Internet to update the Program Guide. Make sure that your Internet account is set up and connected to the computer. Memory Help For more information about troubleshooting memory errors, click Start, then click Help and Support. Type the phrase memory error in the Search Help box, then - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 120
the documentation that came with your modem for additional troubleshooting information. Modem (dial-up) See also "Internet service. Also make sure that the modem dialing properties are set correctly. To check the dialing properties: 1 Click (Start), then click Control Panel. The Control Panel window - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 121
in the telephone wall jack are secure. You can also call your telephone service and have the telephone line checked for noise or low line levels. • support. • See if the modem works with a different communications program. The problem may be with just one program. • Review the troubleshooting - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 122
Troubleshooting Your 56K modem does not connect at 56K Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K. Other factors, such as line noise, telephone service supports problems with the modem connection. • Shut down and restart your computer. • Run Windows - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 123
www.gateway.com 6 Click the Diagnostic tab diagnostics. Help For more information about modem troubleshooting, click Start, then click Help and Support. Type the phrase modem troubleshooting in the Search Help box, then press , see the "Customizing Windows" chapter in your online User Guide. 117 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 124
to read • Adjust the brightness and contrast controls. • Change the screen settings. For more information, see the "Customizing Windows" chapter in your online User Guide. For more information about monitor types, see your monitor and video card documentation. Help For more information about - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 125
www.gateway.com The mouse works erratically • If the mouse pointer begins moving Support. Type the phrase network troubleshooting in the Search Help box, then press ENTER. Passwords Your computer does not accept your password • Make sure that CAPS LOCK is turned off, then retype the password. Power - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 126
Printer option under the Printers category. The Printer window opens. 3 Right-click the printer you want to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. See the guide that came with your printer for instructions on installing the printer driver. You see - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 127
for instructions for adding additional memory. You see a "Printer is out of paper" error message After adding paper, make sure that the printer is online. Most printers have an online/offline button that you need to press after adding paper. Help For more information about printer troubleshooting - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 128
CHAPTER 7: Troubleshooting Restoring your computer Recovering your system You can solve most computer problems by following the information in this chapter or in the technical support pages at www.gateway.com. Problem solving may also involve re-installing some or all of the computer's software ( - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 129
you need to follow that software's installation instructions. You can recover pre-installed software and drivers from a set of recovery discs (you must create the discs) or by using Gateway Recovery Center. Preparing for software and device driver recovery You can usually recover your pre-installed - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 130
Troubleshooting You should create a set of discs for recovering your pre-installed software and device drivers, in case you need to use them later for a complete system recovery Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The Gateway Recovery Center opens. 2 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 131
If you have recently reinstalled Windows or installed a new hard drive and your Start menu does not contain Gateway Recovery Center as an option, you must recover your software and drivers using software and driver recovery discs you have created. For instructions, see "Recovering pre-installed - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 132
CHAPTER 7: Troubleshooting 2 To recover software that was pre-installed, click Programs, then click Application recovery. - OR To recover device drivers that were pre-installed, click Hardware, then click Device driver recovery. 3 Click the software or driver you want to recover, then click Next. - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 133
.exe. If an AutoPlay dialog box does not appear and Gateway Recovery Center does not start, open Computer and run the file Grc_Vista.exe on the disc. The Gateway Recovery Center starts. 2 To recover pre-installed software, click Application recovery, then click the software you want to recover. - OR - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 134
or device drivers. You can also create a restore point manually. For instructions, see "Manually creating a restore point" on page 130. Help For more information about using Microsoft System Restore, click Start, then click Help and Support. Type windows system restore in the Search Help box, then - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 135
www.gateway.com To restore using Microsoft System Restore: 1 Click (Start), Control Panel, System and Maintenance, then click Backup and Restore Center. The Backup and Restore Center opens. 2 On the left side of the window, click Repair Windows using System Restore, then click Next. The Choose a - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 136
CHAPTER 7: Troubleshooting Manually creating a restore point To manually create a restore point: 1 Click (Start), Control Panel, System and Maintenance, then click Backup and Restore Center. The Backup and Restore Center opens. 2 On the left side of the window, click Create a restore point or change - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 137
on your hard drive and re-install all factory software: 1 If you can still run Windows: a Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The Gateway Recovery Center opens. b Click Recovery, then click Next. Your computer restarts. 2 If you cannot run - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 138
installed software and device drivers. To completely re-install Windows: 1 If you can still run Windows, back up your personal files, and create a set of software and driver recovery discs (if you have not already done so). For instructions, see "To create discs for recovering pre-installed software - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 139
computer's pre-installed software and device drivers. For instructions, see "Recovering pre-installed software and drivers using recovery discs" on page 127. Telephone support Before calling Gateway Customer Care If you have a technical problem with your computer, follow these recommendations before - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 140
of your problem, including the exact text of any error messages, and the steps you have taken. • Make sure that your computer is nearby at the time of your call. The technician may have you follow troubleshooting steps. Telephone numbers Gateway offers a wide range of customer service, Customer Care - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 141
online documentation for Gateway-supplied hardware can be found in our Web site's Documentation Library. • This Reference Guide and your online User Guide. • The software publisher's Web site. Help For more how-to information about Windows, click Start, then click Help and Support. Type the keyword - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 142
CHAPTER 7: Troubleshooting 136 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 143
APPENDIXA Legal Notices • Important safety information • Regulatory compliance statements • Environmental information • Notices 137 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 144
follow these instructions to help guard against personal injury and damage to your Gateway system. Your Gateway system is on a stable work surface. • The product should be operated only from the type of power source indicated on the rating label. • If your computer has a voltage selector switch, make - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 145
system. • Unplug the system from the wall outlet and refer servicing to qualified personnel if: • The power cord or plug is damaged. • Liquid has been spilled into the system. • The system does not operate properly when the operating instructions are followed. • The system was dropped or the cabinet - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 146
Gateway could void the FCC compliance and negate your authority to operate the product. This device complies with Part which is Part 68-compliant. See installation instructions for details. service may be required. The telephone company may request that you disconnect the equipment until the problem - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 147
with a single-line individual service may be extended by means of ground connections of the power utility, telephone lines, and procedures other than those specified in this manual may result in hazardous radiation exposure. To of a CD or DVD drive. All Gateway systems equipped with CD and DVD drives - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 148
fitted with TV/cable TV tuner cards) External television antenna grounding Important The instructions are for the person who installs cable to the system. Gateway assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with electric shock - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 149
lines or circuits. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna discharge unit (NEC - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 150
This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed to be accurate. However - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 151
Spot Design are trademarks or registered trademarks of Gateway, Inc. in the U.S. and other countries. Intel, Intel Inside logo, and Pentium are registered trademarks and MMX is a trademark of Intel Corporation. Microsoft, MS, MS-DOS, and Windows are trademarks or registered trademarks of Microsoft - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 152
APPENDIX A: Legal Notices 146 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 153
Index A AC power connector 9 accessories safety memory card 31 installing memory card 31 removing memory card 31 replacing expansion 71 slots 30 troubleshooting add-in card 106 troubleshooting Ethernet 106 troubleshooting expansion 106 troubleshooting memory card 113 types of memory cards supported - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 154
drive 6 replacing 55 See also optical drive troubleshooting 103 cellular phone memory cards 30 Certificate of Authenticity 3 cleaning 9, 10 line out 10 microphone 7, 9 modem 10 mouse 7, 9, 10 network 9, 17 power 9 power cord 9 printer 7, 10 PS/2 keyboard 10 PS/2 mouse 9 rear speakers 9 scanner 7, - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 155
video camera locating IEEE 1394 port 7, 10 DIMM See memory directional keys 22, 23 Disk Cleanup 91 Disk Defragmenter 93 display cleaning 87 troubleshooting 105 documentation User Guide 2 double-clicking 25 dragging 25 drivers recovery discs 124, 127 re-installing 122, 123 drives backing - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 156
G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center memory 53 memory card reader 57 peripheral devices 35 power supply 66 printer 35 processor 67 rear fan 64 scanner 35 side panel 49 system battery 74 system board 75 Internet buttons 21, 23 troubleshooting - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 157
using Task Scheduler 96 media reader See memory card reader memory adding 53 installing 53 replacing 53 troubleshooting 113 memory card reader inserting card 31 locating 6 memory card types supported 31 removing card 31 replacing 57 using 30 Memory Stick 31 microphone jack 7, 9 Microsoft Certificate - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 158
and Play devices IEEE 1394 support for 35 USB support for 35 pointer moving 24, 25 ports See connections power button 7 connector 9 Hibernate mode 7 source problems 16 Standby/Resume 7 troubleshooting 119 turning off computer 19 turning on computer 18 power button 7 power supply replacing 66 printer - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 159
10 43 RAID 5 43 RAM See memory rebooting computer 20 recordable drive 6 recording audio files 30 optical discs 30 recovering defaults 131 drivers 122, 123 programs 122, 123 software 122, 123 system 122 Windows 123 with Gateway Recovery Center 125 with Windows DVD 132 with Windows System Restore 128 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 160
Schdeuler 96 techinal support Support 2 technical support tips before contacting 133 telephone support 133 training CD 135 classroom 135 Gateway Learning Libraries 135 Learn With Gateway 135 transferring files from old computer 97, 98 settings from old computer 97 troubleshooting add-in cards 103 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 161
on computer 7, 18 tutoring fee-based 135 Windows System Restore 122 creating restore point 130 Windows Update 88 wired Ethernet troubleshooting 105 working safely 14 X xD 31 Z Zip drive 94 Zip drive port 10 U uninterruptible power supply (UPS) 16 updating Windows 88 UPS 16 USB port 7, 10, 35 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 162
Index 156 - Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 163
- Gateway FX540B | 8512728 - FX540 Hardware Reference Guide - Page 164
MAN FX540 HW REF GDE V R0 9/07
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REFERENCE GUIDE