Gateway M255 Gateway Notebook Reference Guide (for Windows Vista)
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- Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 1
NOTEBOOK REFERENCEGUIDE ® - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 2
- Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 3
guide 2 Accessing your online User Guide 2 Gateway contact information 3 Gateway model and serial number 3 Microsoft Certificate of Authenticity 3 For more information 4 Chapter 2: Checking Out Your Notebook . . . . . 5 Front 6 Left 7 Right 8 Back 9 Bottom 10 Keyboard source problems 18 - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 4
. . . . . 37 Changing modules 38 Using the CD or DVD drive 40 Identifying drive types 40 Using a CD or DVD 41 Using the memory card reader 42 Memory card types 42 Inserting a memory card 42 Using a memory card 43 Removing a memory card 43 Adding and removing a PC Card 43 Using a port - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 5
System Restore 85 Recovering your system to its factory condition . . . . . 88 Recovering your system using the Windows DVD . . . . 90 Chapter 8: Upgrading Your Notebook 91 Preventing static electricity discharge 92 Adding or replacing memory modules 93 Replacing the hard drive kit 96 iii - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 6
102 First steps 102 Troubleshooting 103 Audio 103 Battery 103 CD drives 103 Diskette drive (modular or external 104 Display 105 DVD drives 106 Ethernet 108 File management 108 Hard drive 108 Internet 109 Keyboard 110 Media Center 111 Memory 114 Memory card reader 115 Modem - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 7
CHAPTER1 About This Reference • About this guide • Accessing your online User Guide • Gateway contact information • Microsoft Certificate of Authenticity • For more information 1 - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 8
information and maintenance instructions that are specific to your model of Gateway notebook. For all other notebook information, see your online User Guide. Accessing your online User Guide In addition to this guide, your online User Guide has been included on your hard drive. Your User Guide is an - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 9
bottom of your notebook contains information that identifies your notebook model and its features. Gateway Customer Care will need this information if you call for assistance. Online Support: Tech Support Phone: Hours: Model: S/No: Microsoft Certificate of Authenticity The Microsoft Certificate of - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 10
CHAPTER 1: About This Reference For more information For more information about your notebook, visit Gateway's Support page at www.gateway.com or the Web address shown on your notebook's label. The Support page also has links to additional Gateway documentation and detailed specifications. 4 - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 11
CHAPTER2 Checking Out Your Notebook • Front • Left • Right • Back • Bottom • Keyboard area 5 - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 12
Plug a microphone into this jack. Headphone jack Battery charge indicator Power indicator Memory card reader 6 Plug amplified speakers or headphones memory card reader. For more information, see "Using the memory card reader" on page 42. The memory card reader supports Memory Stick®, Memory Stick - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 13
page 51. Plug USB devices (such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse) into these ports. Plug an analog as a CD drive, DVD drive, combination DVD/CD-RW drive, multi-format DVD±RW drive, diskette drive, a second hard drive, or a secondary battery into this bay. - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 14
this slot. For more information, see "Adding and removing a PC Card" on page 43. Plug USB devices (such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse) into these ports. Insert a smart card in this slot. Helps cool internal components. Warning: Do not work with the - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 15
Back www.gateway.com Port replicator alignment mark Power connector Component Icon Port replicator alignment mark Power connector Ethernet jack Ethernet jack Description Align this mark with the - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 16
Online Support: Tech Support Phone: Hours: Model: S/No: Component Icon Customer Care label Memory bay/Hard drive bay Battery latch Docking port Main battery 10 Modular bay latch Description Includes the Customer Care contact information. For more information, see "Gateway contact information - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 17
www.gateway.com Component Icon Battery lock Modular bay latch Description Slide to unlock the main battery. For more information, see "Changing batteries" on page 57. Slide to release the module. For more information, see "Changing modules" on page 38. 11 - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 18
the power button mode, see "Changing advanced settings" on page 65. Keyboard Provides all the features of a full-sized, computer keyboard. For more information, see "Using the keyboard" on page 25. Status indicators Inform you when a drive is in use or when a button has been pressed that affects - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 19
to a broadband modem or network • Starting your notebook • Turning off your notebook • Restarting (rebooting) your notebook • Using the status indicators • Using the keyboard • Using the EZ Pad touchpad • Adjusting the brightness • Adjusting the volume • Turning your wireless radio on or off 13 - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 20
of burns to your legs. Instead, use a laptop desk to protect your legs. • Do not use your notebook on a rigid, hard surface, and make sure that you Reduce glare by installing shades or curtains on windows, and by installing a glare screen filter. keyboard, raise the notebook so the top of its screen - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 21
gateway keyboard and touchpad. If the desk is not adjustable or is too tall, consider using an adjustable chair to control your arm's height above the keyboard the chair so it supports the lower curve of your spine. You can use a pillow or cushion to provide extra back support. Sitting at your - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 22
three hours for the battery(ies) to fully charge. Warning Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 23
, turn off your notebook and leave your notebook connected to AC power until the battery charge indicator turns blue. Important If the battery charge indicator does not turn blue after three hours, contact Gateway Customer Care at the location shown on the Customer Care label. For more information - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 24
CHAPTER 3: Setting Up and Getting Started Protecting from power source problems During a power surge, the voltage level of electricity coming into your notebook can increase to levels far above normal levels and cause data loss or - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 25
www.gateway.com Connecting the dial-up modem Your notebook has a built-in 56K your notebook. Tip For the location of the modem jack on an optional port replicator, see the port replicator user guide. 2 Insert the other end of the modem cable into a telephone wall jack. Important The modem will not - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 26
cable into the network jack on your notebook. Tip For the location of the network jack on an optional port replicator, see the port replicator user guide. 2 Insert the other end of the network cable into a cable modem, DSL modem, or Ethernet network jack. Starting your notebook Warning Do not work - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 27
45. Tip See the documentation that came with each device for its setup instructions. 5 To open the main menu, click (Start). From that menu, you can run programs and search for files. For more information on using Windows, see "Using Windows" and "Customizing Windows" in your online User Guide. 21 - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 28
CHAPTER 3: Setting Up and Getting Started Waking up your notebook When you have not used your notebook for several minutes or if you close the LCD panel without turning off your notebook, it may enter a power-saving mode called Sleep. While in Sleep mode, the power indicator flashes. If your - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 29
in Windows to turn off your notebook, press and hold the power button for about five seconds, then release it. Restarting (rebooting) your notebook If your notebook does not respond to keyboard, touchpad the power cord and remove the main and optional secondary batteries for more than 10 seconds. 23 - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 30
is being used or when a button has been pressed that affects how the keyboard is used. The status indicators are located to the right of the keyboard. Wireless network Caps lock Num lock Module Hard drive Indicator Icon Description Wireless network ■ LED on - Optional wireless IEEE 802.11 radio - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 31
www.gateway.com Using the keyboard Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows, function keys for specific system operations, and the Num Lock keys for - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 32
Setting Up and Getting Started Key types The keyboard has several different types of keys. Some FN key in combination with a colored system key to perform a specific action. Windows key Press this key to open the Windows Start menu. This key can also be used in combination with other keys to - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 33
.gateway. Ethernet Networking" in your online User Guide. Warning: Radio frequency wireless communication can interfere with equipment on commercial -left corner of your display. The box shows the battery charge level, the BIOS version, and whether the optional wireless network is being used. Press the - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 34
radio on or off. 6 Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation display to the normal brightness setting. Important: Using this feature will affect battery performance. Play or pause the CD or DVD. Stop playing the CD - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 35
www.gateway.com Press and hold To... FN, then press this system key... Decrease the brightness of the display. Mute the sound. Press the key combination again to restore the sound. For more information, see "Adjusting the volume" on page 32. Increase volume. For more information, see "Adjusting the - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 36
need to shut down the notebook to connect a USB mouse. Tip For instructions on how to adjust the double-click speed, pointer speed, right-hand "Changing the mouse, touchpad, or pointing device settings" in your online User Guide. To... Move the pointer on the screen. Do this... Move your finger - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 37
www.gateway.com To... Do this... Select an object on the screen. Start a program or open a file or folder. Access a the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it. 31 - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 38
Windows Mobility Center, see "Using the Windows Mobility Center" in your online User Guide. Adjusting the volume You can use the volume control controls: • If you are using external speakers, turn the knob on the front of the speakers. -ORUse the mute and volume control buttons on the keyboard. - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 39
www.gateway.com To adjust the volume from Windows: 1 Click (Volume) on the taskbar. The volume control slider opens. 2 Click and drag the sliders for individual devices. Tip Adjust the Windows Sounds slider to change system sounds volume independently of general volume (such as the volume used for - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 40
communication devices are examples of devices that provide wireless communication. Warning In environments where the risk of interference to other devices or services ), All Programs, Accessories, then click Windows Mobility Center. The Windows Mobility Center window opens. Click Turn wireless on or - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 41
gateway.com Bluetooth radio Your notebook may have a Bluetooth radio for communicating with another Bluetooth device, such as a printer, scanner, camera, MP3 player, headphone, keyboard your online User Guide Help For more information about Bluetooth, click Start, then click Help and Support. Type - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 42
CHAPTER 3: Setting Up and Getting Started 36 - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 43
and Accessories • Changing modules • Using the CD or DVD drive • Using the memory card reader • Adding and removing a PC Card • Using a port replicator • Installing a printer or other peripheral device • Viewing the display on a projector or monitor • Viewing the - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 44
and Accessories Changing modules Your notebook's modular bay supports different bay modules, such as a CD drive, DVD drive, combination DVD/CD-RW drive, DVD±RW drive, a second hard drive, a diskette drive, or a secondary battery. Online Support: Tech Support Phone: Hours: Model: S/No: Modular bay - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 45
www.gateway.com 6 Remove the optional security screw if your notebook has one. Security screw (optional) 7 Slide the bay module release latch. The module moves out slightly. 8 - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 46
features. Identifying drive types Your Gateway notebook may contain one of the following drive types. Look on the front of the drive for one or more of the following logos: If your drive has this This is your drive logo... type... Use your drive for... CD drive Installing programs, playing - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 47
.gateway.com If your drive has this logo... ROM/R/RW This is your drive type... Multi-format double layer DVD±RW drive Use your drive for Using a CD or DVD [ Manual eject hole Eject button Important DVD discs and drives contain regional codes that help control DVD title exports and help reduce - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 48
or DVD: 1 Press the eject button on the CD or DVD drive. After the tray opens slightly, pull the disc tray completely open. device that uses memory cards, such as a PDA, MP3 player, or cellular telephone. Memory card types The memory card reader supports Memory Stick®, Memory Stick Pro®, - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 49
www.gateway.com Using a memory card To access a file on a memory card: 1 Click (Start), then click Computer. 2 Double-click the drive letter (for example, the E: drive), then double-click the file name. Removing a memory card Important Do not use the remove hardware icon in the taskbar to remove the - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 50
CHAPTER 4: Using Drives and Accessories To insert a PC Card: • Push the card firmly into the PC Card slot, label-side up, until the outer edge of the card - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 51
www.gateway.com 6 Eject the PC Card by pressing For more information about using a port replicator, see the port replicator user guide. Installing a printer or other peripheral device Your notebook or optional port peripheral device, see the device documentation and installation instructions. 45 - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 52
notebook has USB ports for connecting devices such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse. Important USB devices may have special installation instructions. See your USB device's installation guide. Important For more information about using the USB port on - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 53
www.gateway.com User Guide. Viewing the display on a projector or monitor You can use your notebook for giving presentations by connecting an external monitor or projector to your monitor (VGA) port. Your notebook supports simultaneous LCD and external display. Simultaneous display lets you control - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 54
properties on a projector or external monitor: 1 Click (Start), All Programs, Accessories, then click Windows Mobility Center. The Windows Mobility Center window opens. Tip For more information about the Windows Mobility Center, see "Using the Windows Mobility Center" in your online User Guide. 48 - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 55
www.gateway.com 2 Click (Change display settings). The Display Settings dialog box opens. 3 projector as an extension of your desktop (increasing the size of your Windows desktop), click to select the check box for Extend my Windows desktop onto this monitor. You can click and drag the "2" monitor - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 56
(Start), All Programs, Accessories, then click Windows Mobility Center. The Windows Mobility Center window opens. Tip For more information about the Windows Mobility Center, see "Using the Windows Mobility Center" in your online User Guide. 2 Click (Change presentation settings). The Presentation - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 57
www.gateway. your notebook to a stereo system using the headphone jack to hear sound while playing a DVD. DVD playback to a VCR will be scrambled of the S-Video out jack on an optional port replicator, see the port replicator user guide. 2 Connect the other end of the cable to the Video in jack on - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 58
Gateway has large-capacity carrying cases if you need additional space for accessories or supplies. Hard drives If you want to increase your internal storage space, try replacing your existing hard drive with a larger drive. See "Replacing the hard drive kit" on page 96 for more information. Memory - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 59
www.gateway.com Port replicators and other expansion features not included with your notebook. See the user guide for the port replicator for more information about using a port replicator documents. USB flash drive Use a USB flash drive for storing files or transferring files to another computer. - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 60
CHAPTER 4: Using Drives and Accessories 54 - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 61
CHAPTER5 Managing Power • Monitoring the battery charge • Recharging the battery(ies) • Recalibrating the battery(ies) • Extending battery life • Changing notebook power settings 55 - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 62
CHAPTER 5: Managing Power Monitoring the battery charge Your new Gateway notebook is designed to provide an exceptional balance of performance and portability. Your notebook uses the latest chipset and mobile processor technologies to manage the - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 63
www.gateway.com Changing batteries Replacing the main battery Warning Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway notebook. Discard used batteries according to local hazardous material regulations. The batteries used - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 64
your notebook over. 10 Open the LCD panel. Installing a secondary battery Warning Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway notebook. Discard used batteries according to local hazardous material regulations. The - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 65
F2. The BIOS Setup utility opens. 3 Open the Advanced menu. 4 Highlight Battery Auto Learning, then battery charge indicator now displays an accurate battery charge. Important If, after completing this procedure, the battery charge indicator still does not show an accurate charge, contact Gateway - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 66
the long term, use the battery(ies) at least once a month, even if they were kept in a cool, dry place for storage, but avoid frequent full discharges because lithium-ion battery does not cause harm because there is no memory. Conserving battery power To conserve power while using the battery(ies) - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 67
www.gateway.com • Turn off auto-save features in Microsoft Office and other applications. • Copy programs from CDs or DVDs to the hard drive so you do not use battery power by running optical drives. • Use the CD or DVD drive only when necessary. This drive uses a large amount of power. • Recharge - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 68
mode, it switches to a low power state where devices, such as the display and drives, turn off similar to Sleep mode. The notebook also writes all current memory (RAM) information to the hard drive similar to Hibernate mode. If your notebook experiences a power outage while in Hybrid Sleep mode - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 69
can customize power settings from the Windows Mobility Center by selecting power plans and adjusting advanced power settings. Changing the power plan Power plans (groups of power settings) let you change power saving options such as when the display or hard drive is automatically turned off. You can - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 70
The Select a power plan window opens. 3 Select the power plan you want to use. - OR Click Change plan settings, modify the power plan you selected, then click Save changes. Help For more information about changing the power plan, click Start, then click Help and Support. Type the keyword power plan - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 71
www.gateway.com Changing , Accessories, then click Windows Mobility Center. The Windows Mobility Center window opens. 2 Click (Change power settings). The Select a power plan window opens. 3 Click , then click Help and Support. Type the keyword power management in the Search Help box, then press ENTER. - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 72
Select a power plan window, click Change plan settings for the plan you are using. The Change settings for the plan window opens. 2 Click Change values to On for On battery and Plugged in. Help For more information about hybrid sleep, click Start, then click Help and Support. Type the keyword hybrid - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 73
CHAPTER6 Traveling with Your Notebook • Packing your notebook • Traveling by air • Dial-up modem • Radio frequency wireless connections • Files • Security • Power • Additional tips 67 - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 74
it to prevent it from sliding around in overhead bins and car trunks. Traveling by air • Do not check your notebook as luggage. • Charge the battery in case airport security asks you to start your notebook. • Have your notebook hand-inspected or sent through the X-ray scanner, but never carry it - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 75
www.gateway.com Radio frequency wireless connections Important If your notebook came restrictions on the use of a wireless device in the destination country. • Wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 76
return your notebook to Gateway for service. To create a startup password: 1 Restart your notebook. As soon as you see a startup screen, press F2. The BIOS Setup utility opens. 2 Open the Security menu, highlight Set Supervisor Password, then press ENTER and follow the instructions. You must set the - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 77
you start your computer, you are prompted to enter the user password you set in Step 3. • Review the information in "Protecting your notebook" in your online User Guide. Power • Take your AC power adapter to recharge the battery. If you are traveling internationally, take power plug adapters. • Take - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 78
to learn about emergency travel assistance if your notebook is lost or damaged. • Take your recovery discs in case you need to install an additional driver or software. Tip You can create a Drivers and Applications Recovery disc using the Gateway Recovery Center. 72 - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 79
CHAPTER7 Maintaining Your Notebook • Caring for your notebook • Cleaning your notebook • Maintaining the battery(ies) • Cleaning CDs or DVDs • Recovering your system 73 - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 80
support extra weight. • When transporting your notebook, we recommend that you put it in a carrying case. • Keep your notebook away from magnetic fields. Magnetic fields can erase data on hard drives. • Never turn off your notebook when the drive power and remove the battery(ies) after discharging - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 81
secondary battery before cleaning any components. Use a damp, lint-free cloth to clean your notebook and other parts of your memory bay. Tip You may want to occasionally open the memory bay door and remove dust and lint using an aerosol can of air. Cleaning the keyboard You should clean the keyboard - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 82
frequent recharges, are better for lithium-ion than one total discharge. Recharging a partially charged lithium-ion battery does not cause any harm because it has no "memory." Batteries with fuel gauges (notebooks) should be calibrated by applying a deliberate full discharge once every 30 charges - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 83
www.gateway.com If you have a spare lithium-ion battery, use one exclusively and keep the other cool by placing it in the refrigerator. Make sure that it is wrapped protectively and that nothing will be dropped on it. Do not freeze the battery. Do not use old batteries. Avoid purchasing spare - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 84
. For instructions, see "Using Microsoft System Restore" on page 85. • If nothing else has solved the problem and you want to return your system to factory condition, see "Recovering your system to its factory condition" on page 88. If you upgrade or exchange your hard drive or if your hard drive is - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 85
the discs) or by using Gateway Recovery Center. Preparing for software and device driver recovery You can usually recover your pre-installed software and drivers from your hard drive. However, if you ever re-install Windows from the Windows DVD or install a new hard drive, you need to recover your - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 86
Recovery Center. The Gateway Recovery Center opens. 2 Click Applications and drivers external media, then click Next. The What would you like to do? dialog box opens. 3 Click Create system recovery discs, then click Next. 4 Insert a blank, recordable disc into the recordable disc drive, then click - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 87
If you have recently reinstalled Windows or installed a new hard drive, and your Start menu does not contain Gateway Recovery Center as an option, you must recover your software and drivers using software and driver recovery discs you have created. For instructions, see "Recovering pre-installed - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 88
Maintaining Your Notebook 2 To recover software that was pre-installed, click Programs, then click Application recovery. - OR To recover device drivers that were pre-installed, click Hardware, then click Device driver recovery. 3 Click the software or driver you want to recover, then click Next. 82 - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 89
another disc. To recover software and drivers using recovery discs: 1 Insert a software and driver recovery disc into the CD or DVD drive. If an AutoPlay dialog box appears, click Run Grc_Vista.exe. If an AutoPlay dialog box does not appear and Gateway Recovery Center does not start, open Computer - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 90
recovery, then click the software you want to recover. - OR To recover pre-installed device drivers, click Device driver recovery, then click the type of driver you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you have a multiple-disc set of recovery discs - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 91
you install software or device drivers. You can also create a restore point manually. For instructions, see "Manually creating a restore point" on page 87. Help For more information about using Microsoft System Restore, click Start, then click Help and Support. Type windows system restore in the - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 92
CHAPTER 7: Maintaining Your Notebook 2 On the left side of the window, click Repair Windows using System Restore, then click Next. The Choose a restore point dialog box opens. 3 Click the restore point you want, click Next, then click Finish. A confirmation - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 93
www.gateway.com Manually creating a restore point To manually create a restore point: 1 Click (Start), Control Panel, System and Maintenance, then click Backup and Restore Center. The Backup and Restore Center opens. 2 On the left side of the window, click Create a restore point or change settings, - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 94
software and device drivers. If you can access important files on your hard drive, back them up now. To delete everything on your hard drive and re-install all factory software: 1 If you can still run Windows: a Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 95
Next. Caution Continuing with the full factory recovery will delete everything on your hard drive. Make sure that you have backed up any important files you want to save. 9 Click Yes, then click Next. The Factory image recovery window opens, which shows you the progress of the system recovery. When - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 96
, press any key on your keyboard. A list of valid boot devices appears. 4 Press the arrow keys to select the drive containing the Windows DVD, then press ENTER and follow the on-screen instructions. 5 After Windows is completely re-installed, use the software and driver recovery discs you created to - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 97
CHAPTER8 Upgrading Your Notebook • Preventing static electricity discharge • Adding or replacing memory modules • Replacing the hard drive kit 91 - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 98
parts, turn off your notebook, unplug the power cord, modem cable, and network cable, and remove the main and optional secondary batteries before also known as electrostatic discharge (ESD). Before installing or replacing components, follow these guidelines: • Avoid static-causing surfaces such - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 99
Gateway notebook. Tools You need a small Phillips screwdriver to replace memory modules. Your notebook uses memory modules called SO-DIMMs (Small Outline Dual Inline Memory Modules). The modules are available in various capacities and any module can be placed in any slot. Memory bay Online Support - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 100
CHAPTER 8: Upgrading Your Notebook 7 Remove the keyboard screw. Screw 8 Loosen the five memory bay cover screws (these screws cannot be removed). Screw Screw Screw Screw Screw 9 Use the thumb notch to lift the memory bay cover, then remove it. Be careful not to break off the tabs located on - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 101
.gateway.com 10 If you are removing a module, gently press outward on the clip at each end of the memory module until the module tilts upward. Clip Clip 11 Pull the memory module out of the slot. 12 Hold the new or replacement module at a 30-degree angle and press it into the empty memory - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 102
hard drive kit. If you would like more hard drive capacity, you can replace your original drive with a higher-capacity drive. Hard drive bay Online Support: Tech Support Phone: Hours: Model: S/No: To replace the hard drive kit: 1 Create a Drivers and Applications Recovery disc using the Gateway - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 103
www.gateway.com 3 Follow the guidelines under "Preventing static electricity discharge" on page 92 the main and optional secondary batteries. For more information, see "Changing batteries" on page 57. 9 Remove the keyboard screw. Screw 10 Loosen the five hard drive bay cover screws (these screws - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 104
CHAPTER 8: Upgrading Your Notebook 11 Use the thumb notch to lift the hard drive bay cover, then remove it. Be careful not to break off the tabs located on the end of the cover opposite of the thumb notch. Thumb notch 12 Remove the two screws connecting the hard drive to the notebook. Screw Screw 98 - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 105
www.gateway.com 13 Using the plastic tab, slide the old hard drive, then remove it. 14 If your new hard drive already includes the hard drive bracket, go to Step 19. -ORIf you need to move the hard drive bracket from your old hard drive to your new hard drive, go to Step 15. 15 Remove the four - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 106
open the DVD drive, insert the Windows DVD, close the DVD drive, then restart your notebook. 25 When the prompt "Press any key to boot from CD or DVD" appears, press any key on your keyboard and follow the on-screen instructions. As part of the process you may be prompted to insert your Drivers and - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 107
CHAPTER9 Troubleshooting • Safety guidelines • First steps • Troubleshooting • Telephone support 101 - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 108
you remove the memory bay/hard drive bay cover, make sure that you replace the cover, reinstall any screws, then replace the battery(ies) before you start your notebook. Help For more information about troubleshooting, click Start, then click Help and Support. Type the keyword troubleshooting in the - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 109
(such as a keyboard or mouse) does not work, make sure that all connections are secure. • Make sure that your hard drive is not full. • If an error message appears on the screen, write down the exact message. The message may help Gateway Customer Care in diagnosing and fixing the problem. • If you - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 110
Troubleshooting Diskette drive (modular or external) The diskette drive is not recognized • Shut down and restart your notebook. • The modular drive the diskette again. For instructions on running Error checking, see "Checking the hard drive for errors" in your online User Guide. You see a "Non - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 111
the system keys or Windows Mobility Center. For more information about adjusting the brightness, see "Adjusting the brightness" on page 32. • Change the display settings. For instructions on changing the display settings, see "Changing screen settings" in your online User Guide. • Move your notebook - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 112
notebook is turned up. For more information about using your volume control, see "Adjusting the volume" on page 32. • Make sure that the Windows volume control is turned up. For instructions on how to adjust the volume control in Windows, see "Adjusting the volume" on page 32. • Make sure that Mute - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 113
that the disc's regional code and your DVD drive's regional code match. • Make sure that a DVD player program has been installed on your notebook. For instructions on playing a DVD, see "Playing music and movies" in your online User Guide. A DVD does not produce sound on a television • Audio is not - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 114
see an "Insufficient disk space" error message • Delete unnecessary files from the hard drive using Disk Cleanup. For instructions on deleting unnecessary files, see "Deleting unnecessary files" in your online User Guide. • Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 115
.gateway.com You see a "Data error" message • This may be the result of a defective area on the hard drive. To fix hard drive problems, run the Error checking program. For instructions on fixing hard drive problems, see "Checking the hard drive for errors" in your online User Guide. The hard drive - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 116
CHAPTER 9: Troubleshooting You see an "Unable to locate host" message and are unable to browse the Internet • This problem can occur Internet service provider (ISP) is set up correctly. Contact your ISP for technical support. Keyboard A keyboard character keeps repeating or you see a "Keyboard stuck" - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 117
to replace it. Media Center This section only covers problems relating to Media Center mode. Media Center mode is available only on Windows Vista Home Premium and Ultimate versions. To view Media Center troubleshooting information that is not covered in this section, go to the Gateway support Web - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 118
CHAPTER 9: Troubleshooting • problems and affect the video quality. Gateway recommends using high-quality video cables that can be purchased from the Gateway in your online User Guide. Help For more information about adjusting display settings, click Start, then click Help and Support. Type the - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 119
www.gateway.com • Age of the TV-Newer TVs usually have more advanced features, produce a better quality picture, and support higher screen resolutions. The of display device you are using. For more information, review the FAQ topic at www.gateway.com. You want to change display settings to get better - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 120
Panel. The Control Panel window opens. 2 Click System and Maintenance. 3 Click Administrative Tools. 4 Double-click Memory Diagnostics Tool, then follow the on-screen instructions. Help For more information about troubleshooting memory errors, click Start, then click Help and Support. Type the - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 121
gateway.com Memory card reader Drive letter for the memory card slot does not appear in the My Computer window troubleshooting service. Also make sure that the modem dialing properties are set appropriately. Help For more information about dialing properties, click Start, then click Help and Support - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 122
Troubleshooting To check the dialing properties: 1 Click (Start), then click Control Panel. The Control Panel window opens. 2 Click Hardware and Sound , crackling, or popping sounds). Line noise is a common problem that can cause the can also call your telephone service and have the telephone line - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 123
www.gateway.com You cannot connect to the Internet • The ISP may be having technical difficulties. Contact your ISP for technical support. • See if the modem works with a different communications program. The problem may be with just one program. • Review the troubleshooting information under " - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 124
speeds and communication protocols. You may hear unusual handshaking sounds when the modems first connect. If the handshaking sounds are too loud, you can turn down the modem volume. To turn down the modem volume: 1 Click (Start), then click Control Panel. The Control Panel window opens. 2 Click - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 125
www.gateway.com Mouse See also "Touchpad" on page 126. The external mouse does surface. Networks (wired) Help For more information about network troubleshooting, click Start, then click Help and Support. Type the keyword network troubleshooting in the Search Help box, then press ENTER. You cannot - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 126
the power on your cable or DSL modem and your access point. This reestablishes communication between your Internet Service Provider and your modem and between your modem and your access point. • If . See the documentation that came with your network equipment for troubleshooting information. 120 - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 127
gateway any antenna placement constraints in the access point user guide because the speed of a wireless network is related communicate, send files, print, or get to the Web • If your access point uses WEP, go to the Wireless Networking Properties window and make sure that both the WAP and the WLAN - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 128
Troubleshooting modem and your access point. This reestablishes communication between your Internet Service Provider and your modem and between your modem information, see "Naming the computers and workgroup" in your online User Guide. • If your notebook was previously connected directly to your cable - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 129
BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your notebook for repair. Call Gateway Customer Care for instructions. PC Cards You installed a PC Card and now your notebook is having problems from cuts or damage. Replace any damaged cables. 123 - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 130
calibrated correctly. For instructions on recalibrating your battery(ies), see "Recalibrating the battery(ies)" on page 59. • Let the battery(ies) return to room temperature. Printer Help For more information about printer troubleshooting, click Start, then click Help and Support. Type the keyword - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 131
Panel. The Control Panel window opens. 2 Click Hardware and Sound. 3 Click Printers. 4 Right-click the name of the printer you want to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. See the guide that came with your printer for instructions on installing - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 132
, then click Help and Support. Type the keyword sound troubleshooting in the Search Help box, then press ENTER. You are not getting sound from the built-in speakers • Make sure that headphones are not plugged into the headphone jack. • Make sure that the volume control on your notebook is turned - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 133
www.gateway.com Video The projector or external monitor is not working • Make sure that you have pressed FN+F4 to activate the external monitor option. • Make - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 134
CHAPTER 9: Troubleshooting Telephone support Before calling Gateway Customer Care If you have a technical problem with your notebook, follow these recommendations before contacting Gateway Customer Care: • Make sure that your notebook is connected correctly to a grounded AC outlet that is supplying - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 135
APPENDIXA Legal Information • Important safety information • Regulatory compliance statements • Environmental information • Notices 129 - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 136
line cord for your dialup modem connection. Your Gateway notebook is designed and tested to meet the latest battery is replaced incorrectly. Replace the battery with the same or equivalent type recommended by the manufacturer. Dispose of batteries according to the manufacturer's instructions - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 137
Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Regulatory compliance statements Wireless guidance Warning Radio frequency wireless communication assembled. Caution Wireless devices are not user serviceable. Do not modify them in any way. - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 138
be taken to make sure the user or bystanders keep the transmitter Gateway for service. Caution The transmitting device embedded in this notebook may not be used with any antenna other than the one provided with the notebook. Federal Communications Commission (FCC) Intentional emitter per FCC Part - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 139
and used in accordance with the instructions, may cause harmful interference to radio turning the equipment off and on, the user is encouraged to try to correct the interference Gateway, Inc. 7565 Irvine Center Drive Irvine, CA 92618 Phone: 800-846-2000 Product: • CA6 This device complies with Part - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 140
compatible modular jack which is Part 68-compliant. See installation instructions for details. The Ringer Equivalence service may be required. The telephone company may request that you disconnect the equipment until the problem fax communication software documentation for details on how to - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 141
Canada ID number is on the system label. Caution Wireless devices are not user-serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. Caution The transmitting device embedded in this notebook may not be used - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 142
of all the devices does not exceed 5. Japan Japanese Modem Notice Laser safety statement Warning Use of controls or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. To prevent exposure to laser beams, do not try to open - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 143
can do your part for the environment Gateway to see if this program is available in your area. • If you need further assistance in recycling, reusing, or trading in your "end of life" product, you may contact us at the Customer Care number listed in your product's user guide used batteries properly. - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 144
7565 Irvine Center Drive Irvine, CA 92618 USA All Rights Reserved This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual has been - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 145
purchasing 52 recalibrating 59 recharging 16, 56 release latch 10, 11 replacing 57 secondary 7 storing 76 troubleshooting 124 bays battery 57 DVD drive 38 DVD/CD-RW drive 38 hard drive 10 memory 10, 93 modular 7, 38 multibay battery 58 BIOS Setup utility 59 Bluetooth system key 28 turning off 28, 35 - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 146
smart card slot 8 troubleshooting memory card 115 troubleshooting PC Card 123 carrying case 52 CD cleaning 77 controlling playback 28 eject button 41 inserting 41 manual eject hole 41 CD drive See DVD drive cellular phone memory cards 42 Certificate of Authenticity 3 changing battery 56 bay modules - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 147
27 troubleshooting 105 display properties adjusting 48 docking port 10 documentation User Guide 2 double-clicking 31 dragging 31 drivers recovery discs 80, 83 re-installing 78, 79 drives CD 40 changing modular drives 38 diskette 7 DVD 7, 40 DVD/CD-RW 7, 40 DVD±RW 38, 41, 52 hard drive 7, 10 - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 148
number 3 serial number 3 Support 4 Gateway Recovery Center re-installing drivers 81 142 re-installing programs 81 re-installing software 81 H hard drive bay 10 indicator 24 installing 38, 52, 96 purchasing 52 replacing 96 second hard drive 7, 38, 52 troubleshooting 108 headphone jack 6 Hibernate - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 149
www.gateway.com peripheral devices 45 printer 45 scanner 45 second hard drive 38, 52 secondary battery 38, 52, 58 Internet troubleshooting 109 J jacks See connections K Kensington cable lock 70 lock slot 7 key combinations 27 keyboard buttons 25 cleaning 75 connecting 25 features 25 keys 25 - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 150
31 MP3 player memory cards 42 multimedia adjusting volume 32 using DVD drive 40 144 mute button 29 muting sound 29, 32 N navigation keys 26 network troubleshooting 119, 121 network 68 password 70, 123 startup 70 supervisor 70 user 70 PC Card adding 43 eject button 43 inserting 43 installing 43 - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 151
49 troubleshooting 127 using 27, 50 R radio approval authorities 69 radio frequency wireless connections 69 RAM See memory rebooting notebook 23 recalibrating battery 59 recharging battery 56 recovering defaults 88 drivers 78, 79 programs 78, 79 software 78, 79 system 78 Windows 78 with Gateway - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 152
88 drivers 78, 79 programs 78, 79 software 78, 79 system 78 Windows 78 with Gateway Recovery Center 81 with Windows DVD 90 with Windows System Restore 85 right-clicking 31 S safety avoiding repetitive strain 146 15 caring for notebook 74 general precautions 130 guidelines for troubleshooting 102 - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 153
126 travel tips 67 troubleshooting audio 126 battery 124 diskette drive 104 display 105 DVD drive 106 external monitor 127 faxes 117 files 108 general guidelines 102 hard drive 108 Internet connection 109, 117 keyboard 110 LCD panel 105 Media Center 111 memory 114 memory card reader 115 modem - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 154
45, 46 USB port 7, 8 user password 70 projector port 7 S-Video out jack 7 troubleshooting 127 VGA port 7 video camera connecting 46, 47 volume adjusting 29, 32 adjusting modem 118 controls 32 muting 29, 32 system keys 29 troubleshooting 126 W waking up notebook 22 Windows key 26 Product Key Code - Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 155
- Gateway M255 | Gateway Notebook Reference Guide (for Windows Vista) - Page 156
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