Gateway MT6457 8512152 - Gateway Notebook Reference Guide for Windows Vista
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- Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 1
NOTEBOOK REFERENCEGUIDE ® - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 2
- Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 3
. 15 Connecting the AC adapter 16 Protecting from power source problems 17 Connecting the dial-up modem 18 Connecting to a broadband modem or network 19 Starting your notebook 20 Waking up your notebook 21 Turning off your notebook 21 Restarting (rebooting) your notebook 22 Using the status - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 4
.11 wireless network radio 33 Bluetooth radio 33 Chapter 4: Using Drives and Accessories . . . . . 35 Using the CD or DVD drive 36 Identifying drive types 36 Using a CD or DVD 37 Using the memory card reader 38 Memory card types 38 Inserting a memory card 38 Using a memory card 38 Removing - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 5
factory condition . . . . . 82 Recovering your system using the Windows DVD . . . . 83 Chapter 8: Upgrading Your Notebook 85 Preventing static electricity discharge 86 Adding or replacing memory modules 87 Replacing the hard drive kit 91 Chapter 9: Troubleshooting 95 Safety guidelines 96 First - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 6
Contents Troubleshooting 97 Audio 97 Battery 97 CD drives 97 Diskette drive (external 98 Display 98 DVD drives 99 Ethernet 101 File management 101 Hard drive 102 Internet 103 Keyboard 104 Media Center 105 Memory 107 Memory card reader 108 Modem (cable or DSL 108 Modem (dial-up 108 - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 7
CHAPTER1 About This Reference • About this guide • Accessing your online User Guide • Gateway contact information • Microsoft Certificate of Authenticity • For more information 1 - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 8
information and maintenance instructions that are specific to your model of Gateway notebook. For all other notebook information, see your online User Guide. Accessing your online User Guide In addition to this guide, your online User Guide has been included on your hard drive. Your User Guide is an - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 9
if you call for assistance. Online Support: Tech Support Phone: Hours: Model: S/No: Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the bottom of your notebook includes the product key code for your operating system. For more information For more - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 10
CHAPTER 1: About This Reference 4 - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 11
CHAPTER2 Checking Out Your Notebook • Front • Left • Right • Back • Bottom • Keyboard area 5 - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 12
Your Notebook LCD panel release latch Speaker Component LCD panel release latch Speakers Battery charge indicator Power indicator Microphone jack Battery charge indicator Headphone jack Microphone jack Power indicator Speaker Icon Description Press to open the LCD panel. Provide audio output - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 13
Left www.gateway.com Kensington lock slot S-Video out jack Ventilation fan CD or DVD drive Component Icon Description Kensington™ lock slot Secure your notebook to an object by connecting a Kensington cable lock to this slot. S-Video out jack Ventilation fan CD or DVD drive Plug an S- - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 14
Out Your Notebook USB ports USB ports PC Card slot IEEE 1394 port Memory card reader Modem jack Ethernet jack Component Icon Description USB ports PC Card slot IEEE 1394 port Memory card reader Plug USB devices (such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 15
Back www.gateway.com Power connector Component Icon Power connector Monitor port Monitor port Description Plug the AC adapter cable into this connector. Plug an analog VGA monitor or projector into this port. For more information, see "Viewing the display on a projector or monitor" - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 16
Customer care label Hard drive bay Online Support: Tech Support Phone: Hours: Model: S/No: Component Icon Hard drive bay Customer Care label Memory bay Battery latch Battery Battery lock Description The hard drive is located in this bay. For more information, see "Replacing the hard drive kit" on - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 17
.gateway.com Keyboard area Power button Keyboard Component Icon Keyboard Power button Touchpad Status indicators Status indicators Touchpad Description Provides all the features of a full-sized, computer keyboard. For more information, see "Using the keyboard" on page 24. Press to turn the power - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 18
CHAPTER 2: Checking Out Your Notebook 12 - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 19
safely and comfortably • Connecting the AC adapter • Connecting the dial-up modem • Connecting to a broadband modem or network • Starting your notebook • Turning off your notebook • Restarting (rebooting) your notebook • Using the status indicators • Using the keyboard • Using the EZ Pad touchpad - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 20
to the floor. • Adjust the screen so it is perpendicular to your line of sight. • Place your feet flat on the floor or on a footrest. • Although notebooks are sometimes called "laptops," do not use your notebook while it rests on your unprotected lap. Notebook operating temperatures can become quite - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 21
gateway and arms are positioned parallel to the floor when you use the keyboard and touchpad. If the desk is not adjustable or is too tall extra back support. Sitting at your notebook • Avoid bending, arching, or angling your wrists. Make sure that they are in a relaxed position when you type. • Do - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 22
-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters. Caution Make sure that you use the AC adapter that came with your notebook or one of the same type purchased from Gateway. Replace the power - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 23
www.gateway.com 2 Connect the AC adapter to your notebook's power connector. 3 Plug the power cord into a wall outlet. The battery charge indicator turns on (see "Front" on page 6 for the location of the battery charge indicator). If the battery charge indicator does not turn on, complete the - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 24
CHAPTER 3: Setting Up and Getting Started Connecting the dial-up modem Your notebook has a built-in 56K modem that you can connect the modem: 1 Insert one end of the modem cable into the modem jack on your notebook. 2 Insert the other end of the modem cable into a telephone wall jack. Important The - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 25
www.gateway.com Connecting to a broadband modem or network Your notebook has a network jack that you can use to connect to a cable or DSL modem or to a wired Ethernet network. To connect to a cable or DSL modem or to a wired Ethernet network: 1 Insert one end of the network cable into the network - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 26
your notebook, then lift the LCD panel. 2 Press the power button located above the keyboard. 20 Tip For more information about changing the power button mode, see "Changing advanced settings" on page 58. 3 If you are starting your notebook for the first time, follow the on-screen instructions to - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 27
more information on using Windows, see "Using Windows" and "Customizing Windows" in your online User Guide. Waking up your notebook When you have not used your notebook for several minutes or if you close the LCD panel without turning off your notebook, it may enter a power-saving mode called Sleep - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 28
some reason you cannot use the Shut Down option in Windows to turn off your notebook, press and hold the power button for about five seconds, then release it. Restarting (rebooting) your notebook If your notebook does not respond to keyboard, touchpad, or mouse input, you may have to close programs - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 29
when a button has been pressed that affects how the keyboard is used. The status indicators are located below the touchpad. Wireless network Caps lock Num lock Hard drive Disc drive Indicator Icon Description Wireless network (optional) ■ LED on - Wireless IEEE 802.11 radio is turned on. ■ LED - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 30
- Hard drive is not being accessed. Using the keyboard Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows, function keys for specific system operations, and - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 31
keypad Use these keys to type numbers when the numeric keypad is turned on. Press FN+ 1 to turn on the numeric keypad. FN key Press the FN key in combination with a colored system key to perform a specific action. Windows key Press this key to open the Windows Start menu. This key can also - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 32
notebook) ■ Both displays at the same time For more information, see "Viewing the display on a projector or monitor" on page 42. Display the power status box in the upper-left corner of your display. The box shows the battery charge level, the BIOS version, and whether the optional wireless network - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 33
www.gateway.com Press and hold To... FN, then press this system key... Turn the optional Bluetooth radio on or off. 6 Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 34
CHAPTER 3: Setting Up and Getting Started Press and hold To... FN, then press this system key... Decrease the brightness of the display. Mute the sound. Press the key combination again to restore the sound. For more information, see "Adjusting the volume" on page 31. Increase volume. For more - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 35
mouse. Tip For instructions on how to adjust the double-click speed, pointer speed, right-hand or left-hand configuration, and other touchpad settings, see "Changing the mouse, touchpad, or pointing device settings" in your online User Guide. Tip You may have received your notebook with the EZ Pad - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 36
on the screen. Start a program or open a file or folder. Access a shortcut menu or find more information about an object on the screen. Move an object on the screen. Position the drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it. 30 - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 37
www.gateway.com Adjusting brightness To adjust screen brightness: • Use the increase brightness and decrease brightness keys on the keyboard. For more information, see "System key combinations" on page 26. -ORClick (Start), All Programs, Accessories, then click Windows Mobility Center. The Windows - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 38
CHAPTER 3: Setting Up and Getting Started To adjust the volume from Windows: 1 Click (Volume) on the taskbar. The volume control sliders for individual devices. 32 Tip Adjust the Windows Sounds slider to change system sounds volume independently of general volume (such as the volume used for music - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 39
(Start), All Programs, Accessories, then click Windows Mobility Center. The Windows Mobility Center window opens. Click Turn wireless on or Turn wireless off. Tip For more information about using your notebook on a wireless network, see "Wireless Ethernet Networking" in your online User Guide 33 - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 40
FN + F6. Tip For more information about using your notebook on a Bluetooth Personal Area Network, see "Bluetooth Networking" in your online User Guide Help For more information about Bluetooth, click Start, then click Help and Support. Type the keyword Bluetooth in the Search Help box, then press - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 41
CHAPTER4 Using Drives and Accessories • Using the CD or DVD drive • Using the memory card reader • Adding and removing a PC Card • Installing a printer or other peripheral device • Viewing the display on a projector or monitor • Viewing the display on a television • Ordering accessories 35 - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 42
. Identifying drive types Your Gateway notebook may contain one of the following drive types. Look on the front of the drive for one or more of the following logos: If your drive has this This is your drive logo... type... Use your drive for... CD drive Installing programs, playing audio CDs - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 43
www.gateway.com If your drive has this logo... ROM/R/RW This is your drive type... Multi-format double layer DVD±RW drive Use your drive for... Installing programs, playing audio CDs, playing DVDs, accessing data, recording music and data to CD-R or CD-RW discs, and recording video and data to - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 44
a digital camera to your notebook. You can also use the memory card reader to transfer data between your notebook and a device that uses memory cards, such as a PDA, MP3 player, or cellular telephone. Memory card types The memory card reader supports Memory Stick®, Memory Stick Pro®, MultiMediaCard - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 45
card pops out slightly. 2 Pull the memory card out of the notebook. Adding and removing a PC Card Your notebook has a PC Card slot (also known as a PCMCIA card slot). This slot accepts one Type II card. You do not need to restart your notebook when changing most cards because your notebook supports - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 46
CHAPTER 4: Using Drives and Accessories To remove a PC Card: 1 Turn off your notebook, then go to Step 5. -ORDouble-click the remove hardware icon in the taskbar. The Safely Remove Hardware dialog box opens. Important If the remove hardware - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 47
peripheral devices, click Start, then click Help and Support. Type the keyword installing devices in the Search Help box, then press ENTER. Connecting a USB device Your notebook has USB ports for connecting devices such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 48
4: Using Drives and Accessories Connecting an IEEE 1394 device Your notebook has a Guide. Viewing the display on a projector or monitor You can use your notebook for giving presentations by connecting an external monitor or projector to your monitor (VGA) port. Your notebook supports simultaneous LCD - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 49
or monitor's power cord into an AC power source and turn it on. Windows recognizes the new hardware and the New Display Detected dialog box opens. 5 Select the options for the projector or external monitor, then click OK. 6 Press FN+F4 to switch between viewing the display on the LCD panel, viewing - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 50
or external monitor: 1 Click (Start), All Programs, Accessories, then click Windows Mobility Center. The Windows Mobility Center window opens. Tip For more information about the Windows Mobility Center, see "Using the Windows Mobility Center" in your online User Guide. 2 Click (Change display - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 51
www.gateway.com Using the projector or monitor for a presentation You can configure your notebook so the settings are correct each time you give a presentation. To use a projector or external monitor for a presentation: 1 Click (Start), All Programs, Accessories, then click Windows Mobility Center. - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 52
external video device) before starting your notebook. Important Audio is not transmitted through an S-Video out jack. Use the built-in speakers or a set of headphones or external powered speakers, or connect your notebook to a stereo system using the headphone jack to hear sound while playing a DVD - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 53
www.gateway.com 2 Click (Change display settings). The Display Settings dialog box opens. 3 Click Advanced Settings. Important Depending on the graphic processor installed in your notebook, the remaining steps may vary. 4 Click Intel Graphics Media Accelerator Driver for Mobile. 5 Click Graphics - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 54
an additional battery. Carrying cases Gateway has large-capacity carrying cases if you need additional space for accessories or supplies. Hard drives If you want to increase your internal storage space, try replacing your existing hard drive with a larger drive. See "Replacing the hard drive kit" on - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 55
CHAPTER5 Managing Power • Monitoring the battery charge • Recharging the battery • Changing the battery • Recalibrating the battery • Getting the most from your battery • Changing notebook power settings 49 - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 56
. Your notebook uses the latest chipset and mobile processor technologies to manage the processor speed and power consumption for a greater battery life experience. This design provides you with maximum performance when plugged into AC power balanced with optimized battery life when on battery power - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 57
If your notebook is connected to AC power, you can change the battery while the notebook is turned on. If your notebook it is not plugged into an AC outlet, you must turn the notebook off while changing the battery. To replace the battery: 1 If your notebook is on and is connected to AC power, go to - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 58
maintain the accuracy of the battery gauges. To recalibrate the battery: 1 Connect the AC adapter, then turn on your notebook. 2 As soon as it starts and you see a startup screen, press F2. The BIOS Setup utility opens. 3 Open the Advanced menu. 4 Highlight Battery Auto Learning, then select Enabled - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 59
shown on the Customer Care label. For more information, see "Gateway contact information" on page 3. Getting the most from your battery Maximizing battery performance To get maximum performance from your notebook battery, we recommend that you initially condition (fully charge and discharge) your - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 60
notebook touchpad instead of an external mouse. • Decrease or mute speaker volume. • Turn off all scheduled tasks. • Turn off auto-save features in Microsoft Office and other applications. • Copy programs from CDs or DVDs to the hard drive so you do not use battery power by running optical drives - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 61
the life of your notebook's battery: • Sleep - while your notebook is in Sleep mode, it switches to a low power state where devices, such as the display and drives, turn off. • Hibernate - (also called save to disk) writes all current memory (RAM) information to the hard drive, then turns your - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 62
. When in Hibernate mode, your notebook saves all memory information to the hard drive, then turns the power completely off. If your notebook ...and you want ...then is... to... On Enter Sleep or Press FN+F3. Hybrid Sleep mode On Enter Hibernate Click (Start), click mode the arrow next to - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 63
battery may not last as long as you are accustomed to under the other two power plans. To change the power plan: 1 Click (Start), All Programs, Accessories, then click Windows Mobility Center. The Windows Mobility Center window opens. 2 Click (Change power settings). The Select a power plan window - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 64
LCD panel. To change advanced power management settings: 1 Click (Start), All Programs, Accessories, then click Windows Mobility Center. The Windows Mobility Center window opens. 2 Click (Change power settings). The Select a power plan window opens. 3 Click a setting on the left side of the screen - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 65
www.gateway.com 4 Change the values to On for On battery and Plugged in. Help For more information about hybrid sleep, click Start, then click Help and Support. Type the keyword hybrid in the Search Help box, then press ENTER. 59 - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 66
CHAPTER 5: Managing Power 60 - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 67
CHAPTER6 Traveling with Your Notebook • Packing your notebook • Traveling by air • Dial-up modem • Radio frequency wireless connections • Files • Security • Power • Additional tips 61 - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 68
luggage. • Charge the battery in case airport security asks you to start your notebook. • Have your notebook hand-inspected or sent through the X-ray scanner, but never carry it through the metal detector. • Turn off you notebook for takeoff and landing. • Turn off all wireless devices while in the - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 69
www.gateway.com Radio frequency wireless connections Important If your notebook came equipped with an internal embedded wireless device, see "Legal Information" on page 123 for general wireless regulatory guidelines. • Every country has different restrictions on the use of wireless devices. If your - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 70
must return your notebook to Gateway for service. To create a startup password: 1 Restart your notebook. As soon as you see a startup screen, press F2. The BIOS Setup utility opens. 2 Open the Security menu, highlight Set Supervisor Password, then press ENTER and follow the instructions. You must - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 71
enter the user password you set in Step 3. • Review the information in "Protecting your notebook" in your online User Guide. Power • Take your AC power adapter to recharge the battery. If you are traveling internationally, take power plug adapters. • Take a portable surge protector to protect your - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 72
company and credit card company to learn about emergency travel assistance if your notebook is lost or damaged. • Take your recovery discs in case you need to install an additional driver or software. Tip You can create a Drivers and Applications Recovery disc using the Gateway Recovery Center. 66 - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 73
CHAPTER7 Maintaining Your Notebook • Caring for your notebook • Cleaning your notebook • Maintaining the battery • Cleaning CDs or DVDs • Recovering your system 67 - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 74
• Do not block the ventilation fan slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook. • When storing your notebook for an extended period of time, unplug AC power and remove the battery after discharging it partway. 68 - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 75
. Also, remove the battery before cleaning any components. Use a damp, lint-free cloth to clean your notebook and other parts of your system. Do not use household abrasive or solvent cleaners because they can damage the finish on components. Your notebook is cooled by air circulated through - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 76
dry before trying to use it again. If the keyboard does not work after it dries, you may need to replace it. A replacement keyboard may not be covered by your warranty. Cleaning the notebook screen Caution A notebook LCD screen is made of specially coated glass and can be scratched or damaged - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 77
that when you have removed the battery from your notebook while using it with an electrical outlet, the automatic battery charger no longer keeps the battery charged. Caution When the battery is in the notebook and the notebook is running on AC power, the battery constantly charges, even though it - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 78
Your Notebook Cleaning CDs or DVDs Wipe from the center to the edge, not around in a circle, using a product made especially for the purpose. Recovering your system You can solve most computer problems by following the information in "Troubleshooting" on page 95 or in the technical support pages - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 79
www.gateway.com If you upgrade or exchange your hard drive or if your hard drive is completely erased or corrupted, your only option for system recovery may be to reinstall Windows from the Windows DVD, then recover your pre-installed software and device drivers using recovery discs that you created - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 80
CHAPTER 7: Maintaining Your Notebook To create discs for recovering pre-installed software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The Gateway Recovery Center opens. 2 Click Applications and drivers external media, then click Next. The - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 81
If you have recently reinstalled Windows or installed a new hard drive, and your Start menu does not contain Gateway Recovery Center as an option, you must recover your software and drivers using software and driver recovery discs you have created. For instructions, see "Recovering pre-installed - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 82
CHAPTER 7: Maintaining Your Notebook 2 To recover software that was pre-installed, click Programs, then click Application recovery. - OR To recover device drivers that were pre-installed, click Hardware, then click Device driver recovery. 3 Click the software or driver you want to recover, then - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 83
disc. To recover software and drivers using recovery discs: 1 Insert a software and driver recovery disc into a CD or DVD drive. If an AutoPlay dialog box appears, click Run Grc_Vista.exe. If an AutoPlay dialog box does not appear and Gateway Recovery Center does not start, open Computer and run the - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 84
OR To recover pre-installed device drivers, click Device driver recovery, then click the type of driver you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you have a multiple-disc set of recovery discs, close Gateway Recovery Center and try another disc. 78 - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 85
install software or device drivers. You can also create a restore point manually. For instructions, see "Manually creating a restore point" on page 81. Help For more information about using Microsoft System Restore, click Start, then click Help and Support. Type windows system restore in the Search - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 86
Your Notebook 2 On the left side of the window, click Repair Windows using System Restore, then click Next. The Choose a restore point dialog box opens. 3 Click the restore point you want, click Next, then click Finish. A confirmation message box appears. 4 Click Yes. Your system is restored - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 87
www.gateway.com Manually creating a restore point To manually create a restore point: 1 Click (Start), Control Panel, System and Maintenance, then click Backup and Restore Center. The Backup and Restore Center opens. 2 On the left side of the window, click Create a restore point or change settings, - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 88
press F8 until the Recovery Options screen opens. If Windows starts to load instead, restart the computer and try again. 3 Press the arrow keys on your keyboard to select Repair Your Computer, then press ENTER. Gateway System Recovery starts, and the System Recovery Options dialog box opens - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 89
Recovering your system using the Windows DVD If you install a new hard drive or completely re-format your original hard drive, you must recover your system using the Windows Vista operating system DVD. You also need to recover your computer's pre-installed software and device drivers. To completely - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 90
CD or DVD" appears, press any key on your keyboard. A list of valid boot devices appears. 4 Press the arrow keys to select the drive containing the Windows DVD, then press ENTER and follow the on-screen instructions. 5 After Windows is completely re-installed, use the software and driver recovery - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 91
CHAPTER8 Upgrading Your Notebook • Preventing static electricity discharge • Adding or replacing memory modules • Replacing the hard drive kit 85 - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 92
moving parts, turn off your notebook, unplug the power cord, modem cable, and network cable, and remove the battery before opening the case. Warning To prevent risk of electric shock, do not insert any object into the vent holes of the notebook. Important Before installing or replacing components - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 93
add or replace memory modules: 1 Follow the guidelines under "Preventing static electricity discharge" on page 86. 2 Turn off your notebook. 3 Disconnect the AC adapter, modem cable, and network cable. 4 Disconnect all peripheral devices connected to the notebook and remove any PC cards. 5 Turn your - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 94
CHAPTER 8: Upgrading Your Notebook 6 Remove the keyboard screw. Tip The screw hole is marked with a K. Screw 7 Loosen the six memory bay cover screws (these screws cannot be removed). Screw Screw Screw Screw Screw Screw 88 - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 95
.gateway.com 8 Use the thumb notch to lift the memory bay cover, then remove it. Be careful not to break off the tabs located on the end of the cover opposite the thumb notch. Thumb notch 9 If you are removing a module, gently press outward on the clip at each end of the memory - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 96
module lines up with the tab in the memory bay. 12 Replace the memory bay cover, then tighten the cover screws. 13 Replace the keyboard screw. Tip The screw hole is marked with a K. 14 Insert the battery, then turn your notebook over. 15 Connect the power adapter, modem cable, and network cable. 16 - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 97
and drivers" on page 73. 2 Back up any data you want to transfer to the new hard drive. For more information, see "Backing up files" in your online User Guide. 3 Follow the guidelines under "Preventing static electricity discharge" on page 86. 4 Turn off your notebook. 5 Disconnect the AC adapter - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 98
8: Upgrading Your Notebook 8 Remove the two hard drive bay cover screws. Screw Screw 9 Slide the hard drive bay cover, then remove it. The hard drive is attached to the back of the cover. 10 If your new hard drive already includes the hard drive cover, go to Step 15. -ORIf you need to move the hard - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 99
the Windows DVD, close the DVD drive, then restart your notebook. 19 When the prompt "Press any key to boot from CD or DVD" appears, press any key on your keyboard and follow the on-screen instructions. As part of the process you may be prompted to insert your Drivers and Applications Recovery disc - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 100
CHAPTER 8: Upgrading Your Notebook 94 - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 101
CHAPTER9 Troubleshooting • Safety guidelines • First steps • Troubleshooting • Telephone support 95 - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 102
you remove the memory bay or hard drive bay cover, make sure that you replace the cover, reinstall any screws, then replace the battery before you start your notebook. Help For more information about troubleshooting, click Start, then click Help and Support. Type the keyword troubleshooting in the - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 103
or the online help. Troubleshooting Troubleshooting topics are listed in alphabetical order. Audio Audio troubleshooting is covered under "Sound" on page 119. Battery Battery troubleshooting is covered under "Power" on page 117. CD drives CD drive troubleshooting is covered under "DVD - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 104
. If errors are detected and corrected, try using the diskette again. For instructions on running Error checking, see "Checking the hard drive for errors" in your online User Guide. You see a "Non-system disk," "NTLDR is missing," or "Disk error" error message • Eject the diskette from the diskette - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 105
the system keys or Windows Mobility Center. For more information about adjusting the brightness, see "Adjusting brightness" on page 31. • Change the display settings. For instructions on changing the display settings, see "Changing screen settings" in your online User Guide. • Move your notebook - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 106
using powered speakers, make sure that they are plugged in and turned on. • Clean the disc. For more information, see "Cleaning CDs or DVDs" on page 72. • Your notebook may be experiencing some temporary memory problems. Shut down and restart your notebook. • Reinstall the audio device drivers. For - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 107
online User Guide. A DVD does not produce sound on a television Audio is not transmitted through an S-Video jack. Use the built-in speakers, a set of headphones or external powered speakers, or connect your notebook to a stereo system to hear sound while playing a DVD. You cannot eject a CD or DVD - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 108
Start, then click Help and Support. Type the keyword file management in the Search Help box, then press ENTER. You see a "Data error" message This may be the result of a defective area on the hard drive. To fix hard drive problems, run the Error checking program. For instructions on fixing hard - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 109
your account with your Internet service provider (ISP) is set up correctly. Contact your ISP technical support for help. Help For more information about troubleshooting Internet connections, click Start, then click Help and Support. Type the keyword troubleshooting connections in the Search Help - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 110
notebook People are sending you e-mail messages, but you have not received any mail • Click the receive button in your e-mail program. • Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP for technical support. Keyboard A keyboard character - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 111
section only covers problems relating to Media Center mode. Media Center mode is available only on Windows Vista Home Premium and Ultimate versions. To view Media Center troubleshooting information that is not covered in this section, go to the Gateway support Web Site at www.gateway.com. The Media - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 112
× 480. For more information about changing the screen resolution, see "Changing color depth and screen resolution" in your online User Guide. Help For more information about adjusting display settings, click Start, then click Help and Support. Type the keyword changing display settings in the Search - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 113
Vista or Windows XP with Service Pack (SP) 1 or 2, Windows Media Player 9 or later, and the Windows patch Q810243 Update. You want to know whether you can play recorded videos on your home DVD player • Yes, you can. DVDs recorded with the Media Center can be played on a home DVD player. Memory You - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 114
instructions. Help For more information about troubleshooting memory errors, click Start, then click Help and Support. Type the keyword memory error in the Search Help box, then press ENTER. You see a "Not enough memory" error message • Close all programs, then restart your notebook. Memory card - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 115
about dialing properties, click Start, then click Help and Support. Type the keyword dialing in the Search Help box, then press ENTER. To check the dialing properties: 1 Click (Start), then click Control Panel. The Control Panel window opens. 2 Click Hardware and Sound. 3 Click the Phone and - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 116
support. • See if the modem works with a different communications program. The problem may be with just one program. • Review the troubleshooting , such as line noise, telephone service provider equipment, or ISP limitations, may lower the speed even further. If your notebook has a v.90 modem, the - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 117
a white screen appears with no data, or if you get an error such as port already open or the modem has failed to respond, the modem did not pass diagnostics. Help For more information about modem troubleshooting, click Start, then click Help and Support. Type the keyword modem troubleshooting in the - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 118
Troubleshooting the modem volume: 1 Click (Start), then click Control Panel. The Control Panel window opens. 2 Click Hardware and Sound. 3 Click Phone and Modem the mouse cable is plugged in correctly. • Shut down and restart your notebook. • Remove all extension cables and switch boxes. • Try a mouse - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 119
troubleshooting, click Start, then click Help and Support. Type the keyword network troubleshooting in the Search Help box, then press ENTER. You cannot see the other computers on your wired Ethernet network • Make sure that your Ethernet cable is plugged into the Ethernet jack on your notebook - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 120
Troubleshooting Internet Explorer is unable to access the Internet • Reset the power on your cable or DSL modem and your access point. This reestablishes communication between your Internet Service Internet through your home network. Caution If your notebook was a member of a domain before you join - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 121
antenna placement constraints in the access point user guide because the speed of a wireless network is related to signal strength. Signal strength Start), right-click Network, then click Properties. The Network and Sharing Center window opens. 2 Click View status for the network connection. The Wireless - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 122
Troubleshooting Your wireless network is listed as a preferred network, but it has an "x" on it • An x means your preferred network is not currently available or you are not currently in range to connect. Internet Explorer is unable to access the Internet • Reset the power Guide. • If your notebook - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 123
. • Make sure that the AC power adapter cables are free from cuts or damage. Replace any damaged cables. Your notebook is not working on battery power • Check the power management settings. For more information about using power management settings, see "Changing notebook power settings" on page 56 - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 124
. For instructions on recalibrating your battery, see "Recalibrating the battery" on page 52. • Let the battery return to room temperature. Printer Help For more information about printer troubleshooting, click Start, then click Help and Support. Type the keyword printer troubleshooting in the - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 125
click Start, then click Help and Support. Type the keyword sound troubleshooting in the Search Help box, then press ENTER. You are not getting sound from the built-in speakers • Make sure that headphones are not plugged into the headphone jack. • Make sure that the volume control on your notebook is - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 126
CHAPTER 9: Troubleshooting Status indicators The status indicators are not functioning • Make sure " in your online User Guide. The notebook is not responding when you click or tap on the touchpad or pointing device • Turn on the touchpad or pointing device. For instructions on how to adjust the - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 127
page 46. Telephone support Before calling Gateway Customer Care If you have a technical problem with your notebook, follow these recommendations before contacting Gateway Customer Care: • Make sure that your notebook is connected correctly to a grounded AC outlet that is supplying power. If you use - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 128
of your problem, including the exact text of any error messages, and the steps you have taken. • Make sure that your notebook is nearby at the time of your call. The technician may have you follow troubleshooting steps. • The label on the bottom of your notebook includes the Gateway Customer Care - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 129
APPENDIXA Legal Information • Important safety information • Regulatory compliance statements • Environmental information • Notices 123 - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 130
Some notebooks have a replaceable CMOS battery on the system board. There is a danger of explosion if the CMOS battery is replaced incorrectly. Replace the battery with the same or equivalent type recommended by the manufacturer. Dispose of batteries according to the manufacturer's instructions. 124 - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 131
when the operating instructions are followed. • The notebook was dropped or the cabinet is damaged. • The notebook performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Regulatory compliance statements Wireless guidance Warning - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 132
Commission (FCC) Intentional emitter per FCC Part 15 Low power, Radio transmitter type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz band and/or 5.15 - 5.35 GHz band, may be present (embedded) in your notebook system. This section is only applicable if - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 133
power output of the wireless device (or devices), which may be embedded in your notebook, is well below the RF exposure limits as set by the FCC. The wireless devices installed in this system are intended to be used indoors. In some areas, use of these devices outdoors is prohibited. Operation of - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 134
modular jack which is Part 68-compliant. See installation instructions for details. The Ringer service may be required. The telephone company may request that you disconnect the equipment until the problem is resolved. The telephone company may make changes in its facilities, equipment, operations - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 135
Mobile Satellite systems, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Low power, Radio transmitter type devices (radio frequency (RF) wireless communication - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 136
individual service may power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 137
of procedures other than those specified in this manual may result in hazardous radiation exposure. To prevent exposure to laser beams, do not try to open the enclosure of a CD or DVD drive. All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 138
publication at any time. Due to continuing system improvements, Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 139
51 latch 10 locating 10 managing power 54 monitoring charge 50 purchasing 48 recalibrating 52 recharging 16, 50 release latch 10 replacing 51 bays battery 51 hard drive 10 memory 10, 87 BIOS Setup utility 52 Bluetooth 27 brightness adjusting 27, 28, 31 system keys 27, 28 C cable lock 7 cable - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 140
carrying case 48 CD cleaning 72 inserting 37 CD drive See DVD drive cellular phone memory cards 38 Certificate of Authenticity 3 cleaning audio CD 72 case 69 CD 72 DVD 72 keyboard 70 LCD panel 70 notebook exterior 69 screen 70 clicking 30 closing unresponsive program 22 connecting AC adapter 16 dial - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 141
www.gateway.com brightness 31 switching 26 troubleshooting 98 double-clicking 30 dragging 30 drivers recovering 73 drives CD 36 DVD 36 DVD/CD-RW 7, 36 DVD±RW 7, 37 hard drive 10, 91 identifying drive types 36 multi-format DVD±RW 7, 37 replacing hard drive 91 status indicators 24 troubleshooting 98, - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 142
41 digital camera 41 digital video camera 41 hard drive 91 memory 87 PC Card 39 peripheral devices 41 printer 41 scanner 41 Internet troubleshooting 103, 110 J jacks See connections K Kensington cable lock 64 lock slot 7 key combinations 26 keyboard buttons 24 cleaning 70 connecting 24 features 24 - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 143
www.gateway.com locating 8 memory cards supported 38 using 38 microphone jack 6 Microsoft Certificate of Authenticity 3 Microsoft System Restore 79 model number 3, 64 modem cable 8, 19 connecting 18, 19 dial-up 62 DSL 8, 19 international adapter 62 jack (dial-up) 8, 18 troubleshooting 108 monitor - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 144
R radio approval authorities 63 radio frequency wireless connections 63 RAM See memory rebooting notebook 22 recalibrating battery 52 recharging battery 50 recovering drivers 73 software 73 system 72, 83 replacing See installing resetting notebook 22 restarting notebook 22 right-clicking 30 S safety - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 145
memory software recovering 73 sound adjusting 28, 31 controls 31 muting 28, 31 troubleshooting 119 speakers built-in 6 jack 6 SpeedStep technology 56 starting notebook 20 programs 30 startup password 64 static electricity 86 status indicators battery charge 6, 50 Caps Lock 23 CD drive 24 disc drive - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 146
96 hard drive 102 Internet connection 103, 110 keyboard 104 LCD panel 98 Media Center 105 memory 107 memory card reader 108 modem 108 mouse 112 network 113, 114 passwords 116 PC Cards 117 power 117 printer 118 safety guidelines 96 screen 98, 120 screen area 98 screen resolution 98 sound 119 - Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 147
- Gateway MT6457 | 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 148
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