Gateway NV-48 Gateway NV40 Series User's Reference Guide - English
Gateway NV-48 Manual
![]() |
View all Gateway NV-48 manuals
Add to My Manuals
Save this manual to your list of manuals |
Gateway NV-48 manual content summary:
- Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 1
NOTEBOOK REFERENCEGUIDE - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 2
- Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 3
your online User Guide 2 Gateway contact information 2 Contacting Gateway Customer Care 2 Gateway model and serial number 3 Microsoft Certificate of Authenticity 3 For more information 3 Chapter 2: Checking Out Your Notebook . . . 5 Front 6 Left 7 Right 8 Back 9 Bottom 9 Keyboard area 11 - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 4
the keyboard 25 Key types 26 System key combinations 27 Using the EZ Pad touchpad 29 Using the capacitive touch keys 32 Using the webcam 34 Adjusting the brightness 34 Adjusting the volume 35 Turning your wireless radio on or off 37 IEEE 802.11 wireless network radio 37 Bluetooth radio - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 5
Cleaning the exterior 71 Cleaning the keyboard 71 Cleaning the notebook screen 72 Maintaining the battery 72 Storing batteries 73 Cleaning CDs or DVDs 73 Recovering your system 74 Creating recovery discs 75 Recovering pre-installed software and drivers . . 77 Returning to a previous system - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 6
Ethernet 89 File management 90 Hard drive 90 Internet 91 Keyboard 92 Media Center 93 Memory 96 Memory card reader 97 109 Status indicators 109 Touchpad 110 Video 110 Telephone support 110 Before calling Gateway Customer Care 110 Appendix A: Legal Information 113 Index 125 iv - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 7
CHAPTER1 About This Reference • About this guide • Accessing your online User Guide • Gateway contact information • Microsoft Certificate of Authenticity • For more information 1 - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 8
Reference About this guide This guide includes information and maintenance instructions that are specific to your model of Gateway notebook. For all other notebook information, see your online User Guide. Accessing your online User Guide In addition to this guide, your online User Guide has been - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 9
key code for your operating system. For more information For more information about your notebook, visit Gateway's Support page at www.gateway.com or the Web address shown on your notebook's label. The Support page also has links to additional Gateway documentation and detailed specifications - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 10
CHAPTER 1: About This Reference 4 - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 11
CHAPTER2 Checking Out Your Notebook • Front • Left • Right • Back • Bottom • Keyboard area • LCD panel 5 - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 12
Your Notebook Front Memory card reader Component Icon Memory card reader Ventilation fan Ventilation fan Description supports Memory Stick®, Memory Stick Pro®, MultiMediaCard™, Secure Digital™, and xD-Picture Card™cards. Helps cool internal components. Warning: Do not work with the notebook - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 13
Left www.gateway.com HDMI out jack (optional) Microphone jack Kensington Ventilation fan lock slot Monitor Ethernet USB Headphone port jack port jack Component Icon Kensington™ lock slot Ventilation fan Monitor port Ethernet jack USB port Description Secure your notebook to an object by - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 14
into this jack. ❥ Headphone with SPDIF support Plug an HDMI device, such as a 40. To determine the type of drive in your notebook, examine the drive tray's plastic cover and compare the as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse) into this port. Press to turn the - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 15
.gateway.com Component Battery Modem jack (optional) Power connector Battery Modem jack Power (optional) connector Icon Description Provides power when the notebook connector. Bottom Battery Battery lock Memory/ Hard drive bay MicroPCI bay Battery latch Ventilation slots and cooling fan 9 - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 16
"Changing batteries" on page 53. MicroPCI modules are located in this bay. Memory bay Hard drive bay Ventilation slots and cooling fan Memory modules are located in this bay. The hard drive is located in this bay. Helps cool internal components. Warning: Do not work with the notebook resting on - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 17
www.gateway.com Keyboard area Keyboard area for select models Speakers Status indicators Keyboard Capacitive touch keys Power/Battery indicators Touchpad Component Icon Description Speakers Left and right speakers deliver stereo audio output. Status indicators Inform you when a drive is in - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 18
CHAPTER 2: Checking Out Your Notebook Component Icon Description Touchpad Provides all the functionality of a mouse. For more information, see "Using the EZ Pad touchpad" on page 29. Capacitive touch keys Press to access capacitive touch key function. For more information, see "Using the - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 19
Connecting the optional dial-up modem • Starting your notebook • Turning off your notebook • Restarting (rebooting) your notebook • Using the status indicators • Using the keyboard • Using the EZ Pad touchpad • Using the capacitive touch keys • Using the webcam • Adjusting the brightness • Adjusting - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 20
the computer desk and screen so you can avoid glare on your screen and light shining directly into your eyes. Reduce glare by installing shades or curtains on windows, and by installing a glare screen filter. • Use soft, indirect lighting in your work area. Do not use your notebook in a dark - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 21
keyboard, raise the notebook so the top of its screen is no higher than eye level. Setting up your computer desk and chair When you are setting up your computer so it supports the lower curve of your spine. You can use a pillow or cushion to provide extra back support. Sitting at your notebook • - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 22
same type purchased from Gateway. Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or your notebook may be damaged. Important If the battery is not fully charged before you use your notebook on battery power for the - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 23
www.gateway.com To connect the AC adapter: 1 Connect the power cord to the AC adapter. 2 Connect the AC adapter to your notebook's power connector. 3 Plug the power cord into a wall outlet. The battery charge indicator turns on (see "Front" on page 6 for the location of the battery charge indicator - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 24
the location shown on the Customer Care label. For more information, see "Gateway contact information" on page 2. Protecting from power source problems During a power surge, the voltage level of electricity coming into your notebook can increase to levels far above normal levels and cause data loss - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 25
gateway.com To connect to a cable or DSL modem or to a wired Ethernet network: 1 Insert one end of the network cable into the network jack on your notebook modem, or Ethernet network jack. Connecting the optional dial-up modem Your notebook may have a built-in 56K modem that you can use to connect - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 26
CHAPTER 3: Setting Up and Getting Started To connect the optional modem: 1 Insert one end of the modem cable into the modem jack on your notebook. 2 Insert the other end of the modem cable into a telephone wall jack. Important The modem will not work with digital or PBX telephone lines. 20 - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 27
panel. 2 Press the power button located above the keyboard. Tip For more information about changing the power button mode, see "Changing advanced settings" on page 60. 3 If you are starting your notebook for the first time, follow the on-screen instructions to select the language and time zone and - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 28
each device for its setup instructions. 5 To open the main menu, click (Start). From that menu, you can run programs and search for files. For more information on using Windows, see "Using Windows" and "Customizing Windows" in your online User Guide. Waking up your notebook When you have not used - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 29
www.gateway.com To put your notebook to sleep: • Click (Start), then click (power). The notebook saves Windows to turn off your notebook, press and hold the power button for about five seconds, then release it. Restarting (rebooting) your notebook If your notebook does not respond to keyboard - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 30
has been pressed that affects how the keyboard is used. The status indicators are located below the screen. 24 Power HDD Num lock Battery Caps lock Bluetooth Indicator Icon Description Power indicator ❥ LED on - Notebook is on. ❥ LED blinking - Notebook is in Sleep or Hybrid Sleep mode - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 31
. ❥ LED off - Bluetooth communication is turned off. Using the keyboard Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows, function keys for specific system - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 32
a colored system key to perform a specific action. Windows key Press this key to open the Windows Start menu. This key can also be used in combination with other keys to open utilities like F (Search utility), R (Run utility), and E (Computer window). Application key Press this key for quick - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 33
gateway.com System key combinations When you press the FN key and a system key at the same time, your notebook performs the action identified by the text or icon on the key. Press and hold To... FN, then press this system key... Turn the capacitive touch key Turn the optional Bluetooth radio on 6 - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 34
CHAPTER 3: Setting Up and Getting Started Press and hold To... FN, then press this system key... Turns the display screen backlight off F8 to save power. Press any key to return. Play/ Pause-Plays or pauses the CD or DVD. Stop-Stops playing the CD or DVD. Previous-Skips back one CD track - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 35
www.gateway.com Using the EZ Pad touchpad The EZ Pad™ consists of a touchpad, two buttons, and a scroll zone. Touchpad Left button Right button When you move - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 36
mouse. Tip For instructions on how to adjust the double-click speed, pointer speed, right-hand or left-hand configuration, and other touchpad settings, see "Changing the mouse, touchpad, or pointing device settings" in your online User Guide. Tip You may have received your notebook with the EZ Pad - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 37
www.gateway.com To... Do this... Start a program or open a file or folder. Access a shortcut menu or find more information about an object on the screen. Move - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 38
chip switched to a lower speed; PCI and WLAN switch to power-saving modes. Press the Gateway PowerSave key again to return to your previous settings (only for certain models). Programmable key-the programmable key will run the Launch Manager, you can assign an application as your needed. (only for - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 39
www.gateway.com Button Description Wireless switch-turn the optional IEEE 802.11 wireless network radio on or off. For more information, see "Wireless Ethernet Networking" in your online User Guide. Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 40
the available Internet chat programs to add video and audio to your chat session. In addition, by keys on the keyboard. For more information, see "System key combinations" on page 27. -ORClick (Start), All Programs, Accessories, then click Windows Mobility Center. The Windows Mobility Center window - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 41
the overall volume of your notebook. To adjust the overall volume level using hardware controls: • If you are using external speakers, turn the knob on the front of the speakers. -ORUse the volume control buttons on the keyboard. For more information, see "System key combinations" on page 27. -ORUse - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 42
device volume levels, click Mixer. The Volume Mixer dialog box opens, where you can click and drag sliders for individual devices. Tip Adjust the Windows Sounds slider to change system sounds volume independently of general volume (such as the volume used for music and game sounds). 5 Click X in the - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 43
off Your Gateway notebook may have a factory-installed wireless radio. Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 and Bluetooth - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 44
+ F6. Tip For more information about using your notebook on a Bluetooth Personal Area Network, see "Bluetooth Networking" in your online User Guide Help For more information about Bluetooth, click Start, then click Help and Support. Type the keyword Bluetooth in the Search Help box, then press ENTER - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 45
CHAPTER4 Using Drives and Accessories • Using the DVD drive • Using the memory card reader • Installing a printer or other peripheral device • Viewing the display on a projector, monitor, or television 39 - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 46
drive types Your Gateway notebook may contain one of the following drive types. Look on the front of the drive for one or more of the following logos: If your drive has this This is your drive Use your drive for... logo... type... DVD drive Installing programs, playing audio CDs, playing DVDs - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 47
gateway.com If your drive has this This is your drive logo... type... Multi-format double layer ROM/R/RW DVD±RW drive Blu-ray disc Use your drive for... Installing programs, playing audio code on your DVD drive is determined by your notebook's delivery address. The regional code for the United - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 48
and Accessories Using a tray-load DVD drive Tip For information about cleaning a CD or DVD, see "Cleaning CDs or DVDs" on page 73. [ Eject button Manual eject hole To insert a CD or DVD: 1 Press the eject button on the DVD drive. After the tray opens slightly, pull the disc tray completely - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 49
www.gateway.com Tip Your notebook must be turned on to remove CDs and DVDs using this method. If you do not want to turn on your notebook, manually eject the disc by inserting an opened paper clip into the manual eject hole. Using the memory card reader You can use memory cards to transfer pictures - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 50
click Computer. audio/video). You use these ports to connect peripheral devices such as printers, scanners, and digital cameras to your notebook. Important Before you install a printer, scanner, or other peripheral device, see the device documentation and installation instructions. USB ports support - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 51
www.gateway.com Connecting a USB device Your notebook has USB ports for connecting devices such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse. Important USB devices may have special installation instructions. See your USB device's installation guide. Important For - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 52
an external monitor, projector, or television to your monitor (VGA) or optional HDMI port. Your notebook supports simultaneous LCD and external display. Simultaneous display lets you control a presentation from your notebook at the same time as you face your audience. To use a projector, monitor, or - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 53
the other end of the HDMI cable into the optional HDMI port on your notebook. 4 Turn on your notebook. 5 Plug the projector's, monitor's, or television's power cord into an AC power source and turn it on. Windows recognizes the new hardware and the New Display Detected dialog box opens. 6 Select the - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 54
is connected and you close the LCD panel, your notebook may turn off the LCD panel, but will not Windows Mobility Center. The Windows Mobility Center window opens. Tip For more information about the Windows Mobility Center, see "Using the Windows Mobility Center" in your online User Guide. 48 - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 55
if necessary. 5 To use the monitor, projector, or television as a "mirror" (duplicate) of the notebook display (both displays have the same content), click to deselect the check box for Extend my Windows desktop onto this monitor. 6 To use the monitor, projector, or television as an extension of - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 56
click Windows Mobility Center. The Windows Mobility Center window opens. Tip For more information about the Windows Mobility Center, see "Using the Windows Mobility Center" in your online User Guide. 2 finished giving the presentation, click Turn off to return to your standard notebook settings. 50 - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 57
CHAPTER5 Managing Power • Monitoring the battery charge • Recharging the battery • Changing batteries • Extending battery life • Changing notebook power settings 51 - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 58
CHAPTER 5: Managing Power Monitoring the battery charge Your new Gateway notebook is designed to provide an exceptional balance of performance and portability. Your notebook uses the latest chipset and mobile processor technologies to manage the processor speed and power consumption for a greater - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 59
Warning Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway notebook. Discard used batteries according to local hazardous material regulations. The batteries used in this device may present a fire or chemical burn hazard - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 60
is slid to the release position, you need to remove and reinsert the battery before trying to lock it again. Extending battery life Maximizing battery performance To get maximum performance from your notebook battery, we recommend that you initially condition (fully charge and discharge) your new - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 61
www.gateway.com • Turn off wireless networking and Bluetooth. • Dim the display as low as is comfortable. • Disconnect all external devices, like USB devices. • Select the Power saver power plan to get maximum power savings. Tip For more information about using power plans, see "Changing notebook - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 62
outlets in airports, look for them next to support pillars, in large areas such as boarding gates, and under banks of telephones. Changing power modes You can use the following power modes to lengthen the life of your notebook's battery: • Sleep - while your notebook is in Sleep mode, it switches to - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 63
www.gateway.com • Hibernate - (also called save to disk) writes all current memory (RAM) information to the hard drive, then turns your notebook completely off. The next time you turn on your notebook, it reads the memory information from the hard drive and opens the programs and documents that - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 64
notebook's power button, Sleep system key, and power-saving timers by changing power settings on your notebook. You can customize power settings from the Windows balances performance and battery life. • Power saver - This power plan sacrifices performance in order to extend battery life. Use this - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 65
need additional computing power for your program. Your battery may not last as long as you are accustomed to under the other two power plans. To change the power plan: 1 Click (Start), All Programs, Accessories, then click Windows Mobility Center. The Windows Mobility Center window opens. 2 Click - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 66
the power button and Sleep system key. You can also select which power Windows Mobility Center. The Windows Mobility Center window opens. 2 Click (Change power settings). The Select a power plan window settings, click Start, then click Help and Support. Type the keyword power management in the Search - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 67
www.gateway.com 3 Click the + in front of Sleep, then click the + in front of Allow hybrid sleep. 4 Change the values to On for On battery and Plugged in. Help For more information about hybrid sleep, click Start, then click Help and Support. Type the keyword hybrid in the Search Help box, then - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 68
CHAPTER 5: Managing Power 62 - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 69
CHAPTER6 Traveling with Your Notebook • Packing your notebook • Traveling by air • Dial-up modem • Radio frequency wireless connections • Security • Power • Additional tips 63 - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 70
it from sliding around in overhead bins and car trunks. Traveling by air • Do not check your notebook as luggage. • Charge the battery in case airport security asks you to start your notebook. • Have your notebook hand-inspected or sent through the X-ray scanner, but never carry it through the metal - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 71
www.gateway.com Radio frequency wireless connections Important If your notebook came equipped with an internal embedded wireless device, be turned off while traveling in an airplane. IEEE 802.11 and Bluetooth communication devices are examples of devices which use wireless to communicate. Tip For - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 72
to Gateway for service. To create a startup password: 1 Restart your notebook. As soon as you see a startup screen, press F2. The BIOS Setup utility opens. 2 Open the Security menu, highlight Set Supervisor Password, then press ENTER and follow the instructions. You must set the supervisor password - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 73
press ENTER. 7 When you start your computer, you are prompted to enter the user password you set in step 3. • Review the information in "Protecting your notebook" in your online User Guide. Power • Take your AC power adapter to recharge the battery. If you are traveling internationally, take power - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 74
and credit card company to learn about emergency travel assistance if your notebook is lost or damaged. • Take your recovery discs in case you need to install an additional driver or software. Tip You can create a Drivers and Applications Recovery disc using the Gateway Recovery Management. 68 - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 75
CHAPTER7 Maintaining Your Notebook • Caring for your notebook • Cleaning your notebook • Maintaining the battery • Cleaning CDs or DVDs • Recovering your system 69 - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 76
. • Do not block the ventilation fan slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook. • When storing your notebook for an extended period of time, unplug AC power and remove the battery after discharging them partway - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 77
-like extension to remove dust and lint trapped under the keys. If you spill liquid on the keyboard, turn off your notebook and turn the notebook upside down. Let the liquid drain, then let the keyboard dry before trying to use it again. If the keyboard does not work after it dries, you may need to - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 78
on the screen), and wipe the screen with the cloth. Maintaining the battery The life span of a notebook battery is about 1.5 to 3 years, under normal conditions. As the battery begins to die, you will have to recharge the battery more frequently because it cannot hold a full charge. Do not expose - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 79
sold at clearance prices. While it makes sense to have 2 or 3 extra batteries, so that you always have a fresh one charged up and ready to go, if you buy batteries and store them for years, they may not work when you decide to use them. Consider removing the battery from your notebook when running - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 80
7: Maintaining Your Notebook Recovering your system You can solve most computer problems by following the information in "Troubleshooting" on page 83 or in the technical support pages at www.gateway.com. Problem solving may also involve reinstalling some or all of the computer's software (also - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 81
www.gateway.com Creating recovery discs If your computer experiences problems that are not recoverable by other methods, you may need to reinstall the Windows operating system and factory-loaded software and drivers. To reinstall using discs, you must create the set of recovery discs beforehand. To - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 82
Notebook The Create Backup Disc dialog box opens. This dialog box tells you the number of blank, recordable discs you will need to complete the recovery , descriptive label on each disc, such as "Windows Recovery Disc 1 of 2." or "Apps/Drivers Recovery disc." 5 If multiple discs are required, insert - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 83
that did not come pre-installed on your computer, follow the instructions provided with the device. To recover your pre-installed software and drivers: 1 Click (Start), All Programs, Gateway, then click Gateway Recovery Management. Gateway Recovery Management opens. - OR If you are recovering from - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 84
Notebook 3 Click Contents. A list of software and device drivers software problems, you can return to one of these restore points to get your system running again. Windows drivers. Help For more information about using Microsoft System Restore, click Start, then click Help and Support. Type windows - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 85
gateway.com To return to a restore point: 1 Click (Start), Control Panel, System and Maintenance, then click Backup and Restore Center. The Backup and Restore Center opens. 2 On the left side of the window, click Repair Windows This process may take several minutes, and may restart your computer. 79 - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 86
discs" on page 82. Recovering from within Windows Vista To reinstall Windows Vista and all pre-installed software and drivers: 1 Click (Start), All Programs, Gateway, then click Gateway Recovery Management. Gateway Recovery Management opens. 2 Click the Restore tab, then click Completely Restore - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 87
system setup. Recovering from the hard drive during startup To reinstall Windows Vista and all pre-installed software and drivers: 1 Turn on your computer, then press ALT+F10 during startup. Gateway Recovery Management opens. 2 Click Completely Restore System to Factory Defaults. Caution Continuing - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 88
Maintaining Your Notebook Recovering from your recovery discs To reinstall Windows Vista and all pre-installed software and drivers: Caution Before using your recovery discs, open the BIOS setup utility and enable the F12 boot menu. 1 Turn on your computer, insert the first system recovery disc into - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 89
CHAPTER8 Troubleshooting • Safety guidelines • First steps • Troubleshooting • Telephone support 83 - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 90
screws, then replace the battery before you start your notebook. Help For more information about troubleshooting, click Start, then click Help and Support. Type the keyword troubleshooting in the Search Help box, then press ENTER. First steps If you have problems with your notebook, try these things - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 91
each instruction. • If an error occurs in a program, see the program's printed documentation or the online help. Troubleshooting Troubleshooting topics are listed in alphabetical order. Audio Audio troubleshooting is covered under "Sound" on page 109. Battery Battery troubleshooting is covered - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 92
CHAPTER 8: Troubleshooting Diskette drive (external) The diskette drive is not recognized • Shut down and restart your notebook. • Disconnect the using the diskette again. For instructions on running Error checking, see "Checking the hard drive for errors" in your online User Guide. You see a "Non- - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 93
keys or Windows Mobility Center. For more information about adjusting the brightness, see "Adjusting the brightness" on page 34. • Change the display settings. For instructions on changing the display settings, see "Changing screen settings" in your online User Guide. • Move your notebook away - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 94
. You may not be able to play these CDs on your notebook. • Your notebook may be experiencing some temporary memory problems. Shut down and restart your notebook. • Clean the disc. For more information, see "Cleaning CDs or DVDs" on page 73. An audio CD does not produce sound • Make sure that the CD - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 95
• Clean the disc. For more information, see "Cleaning CDs or DVDs" on page 73. • Your notebook may be experiencing some temporary memory problems. Shut down and restart your notebook. • Reinstall the audio device drivers. A DVD movie will not play • Make sure that the label or side you want to play - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 96
CHAPTER 8: Troubleshooting File management A file was accidentally deleted • Recover the file from the Recycle Bin by following the instructions in "Deleting files and folders" in your online User Guide. Caution If a file was deleted while holding down the SHIFT key or if the Recycle Bin has been - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 97
not have a problem with your modem. For more information, see "Modem (dial-up)" on page 97. • Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP technical support for help. Help For more information about troubleshooting Internet connections - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 98
technical support. Keyboard A keyboard character keeps repeating or you see a "Keyboard stuck" or "Key failure" error message • Make sure that nothing is resting on the keyboard. • Make sure that a key is not stuck. Press each key to loosen a key that might be stuck, then restart your notebook. 92 - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 99
This section only covers problems relating to Media Center mode. Media Center mode is available only on Windows Vista Home Premium and Windows Vista Ultimate versions. To view Media Center troubleshooting information that is not covered in this section, go to the Gateway support Web Site at www - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 100
, a set of headphones or external powered speakers, or connect your notebook to a stereo system to hear sound. • Quality of video cables-Poor quality or the incorrect type of video cables can cause problems and affect the video quality. Gateway recommends using high-quality video cables that can be - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 101
a better quality picture, and support higher screen resolutions. The video notebook detects whether you are using a VGA or an HDMI display device and automatically changes the display settings for the type of display device you are using. For more information, review the FAQ topic at www.gateway - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 102
it has a DVD player and DVD decoder software (such as PowerDVD). The computer without Media Center must also have Windows Vista or Windows XP with Service Pack (SP) 1 or 2, Windows Media Player 9 or later, and the Windows patch Q810243 Update. You want to know whether you can play recorded videos - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 103
gateway.com You see a "Not enough memory" error message • Close all programs, then restart your notebook. Memory card reader Drive letter for the memory card slot does not appear in the My Computer window • Reboot your notebook your modem for additional troubleshooting information. Modem (dial-up - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 104
to get the correct code to temporarily disable the service. Also make sure that the modem dialing properties are set appropriately. Help For more information about dialing properties, click Start, then click Help and Support. Type the keyword dialing in the Search Help box, then press ENTER. To - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 105
gateway problem that can cause the modem to connect at a slower rate, abort downloads, can also call your telephone service and have the telephone line support. • See if the modem works with a different communications program. The problem may be with just one program. • Review the troubleshooting - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 106
• Use a different modem cable. Some telephone cables do not meet required cable standards and may cause problems with the modem connection. • Shut down and restart your notebook. • Run Windows modem diagnostics. To run modem diagnostics: 1 Close all open programs. 2 Click (Start), then click Control - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 107
gateway more information about modem troubleshooting, click Start, then click Help and Support. Type the keyword modem troubleshooting in the Search modem volume: 1 Click (Start), then click Control Panel. The Control Panel window opens. 2 Click Hardware and Sound. 3 Click Phone and Modem Options. - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 108
Start, then click Help and Support. Type the keyword network troubleshooting in the Search Help box, then press ENTER. You cannot see the other computers on your wired Ethernet network • Make sure that your Ethernet cable is plugged into the Ethernet jack on your notebook. Make sure that the other - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 109
your access point. This reestablishes communication between your Internet Service Provider and your modem and between your modem and your notebook was a member of a domain before you join a workgroup, it is disjoined from the domain and your computer account disabled. Contact your company computer - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 110
CHAPTER 8: Troubleshooting Networks Note any antenna placement constraints in the access point user guide because the speed of a wireless network is related to -click Network, then click Properties. The Network and Sharing Center window opens. 2 Click View status for the network connection. The - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 111
gateway.com You are in a wireless network, you can see the network, but cannot communicate, send files, print, or get to the Web • If your access point uses WEP, go to the Wireless Networking Properties window and make sure that both the WAP and the WLAN in the computer have matching WEP keys Service - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 112
CHAPTER 8: Troubleshooting You cannot see other computers on your network • Your notebook may not have the same workgroup name as the other computers on your network. For more information, see "Naming the computers and workgroup" in your online User Guide. • If your notebook was previously connected - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 113
correctly. For instructions on recalibrating your battery, see "Extending battery life" on page 54. • Let the battery return to room temperature. Printer Help For more information about printer troubleshooting, click Start, then click Help and Support. Type the keyword printer troubleshooting in the - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 114
Troubleshooting and your notebook. Make window opens. 2 Click Hardware and Sound. 3 Click Printers. 4 Right-click the name of the printer you want to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. See the guide that came with your printer for instructions - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 115
troubleshooting sound issues, click Start, then click Help and Support. Type the keyword sound troubleshooting notebook is turned up. For more information about using your volume control, see "Adjusting the volume" on page 35. • Make sure that the Windows volume control is turned up. For instructions - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 116
that the video cable is connected correctly. Telephone support Before calling Gateway Customer Care If you have a technical problem with your notebook, follow these recommendations before contacting Gateway Customer Care: • Make sure that your notebook is connected correctly to a grounded AC outlet - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 117
description of your problem, including the exact text of any error messages, and the steps you have taken. • Make sure that your notebook is nearby at the time of your call. The technician may have you follow troubleshooting steps. • The Setup Guide includes the Gateway Customer Care telephone - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 118
CHAPTER 8: Troubleshooting 112 - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 119
APPENDIXA Legal Information • Important safety information • Regulatory compliance statements • Environmental information • Notices 113 - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 120
line cord for your dialup modem connection. Your Gateway notebook is designed and tested to meet the latest standards instructions marked on the notebook and in the documentation before you operate your notebook. Retain all safety and operating instructions for future use. • Do not use this notebook - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 121
battery is replaced incorrectly. Replace the battery with the same or equivalent type recommended by the manufacturer. Dispose of batteries according to the manufacturer's instructions. • When the notebook or WiFi), wireless Internet, and Bluetooth communication devices are examples of devices that - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 122
and the notebook is fully assembled. Caution Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Please contact Gateway for service. Additional limitations, cautions, and concerns for specific countries - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 123
.gateway.com Caution The transmitting device embedded in this notebook may not be used with any antenna other than the one provided with the notebook. energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 124
of the used notebook properly according to federal, state and local laws. Responsible party: Gateway, Inc. 7565 Federal Regulations (CFR 47) rules. On the computer or modem card is a label that contains is Part 68-compliant. See installation instructions for details. The Ringer Equivalence Number - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 125
1991 makes it unlawful for any person to use a computer or other electronic device to send any message via Gateway for service. Caution The transmitting device embedded in this notebook may not be used with any antenna other than provide with the notebook. Caution The 802.11A radio LAN your notebook - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 126
output of the wireless device (or devices), which may be embedded in your notebook, is well below the RF exposure limits as set by Industry Canada. Operation cases, the inside wiring associated with a single-line individual service may be extended by means of a certified connector assembly. The - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 127
manual may result in hazardous radiation exposure. To prevent exposure to laser beams, do not try to open the enclosure of a CD or DVD drive. All Gateway and Human Services (DHHS) Radiation Performance Standard. Should the unit ever need servicing, contact an authorized service location. - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 128
containers) this product was delivered in, and by disposing of or recycling used batteries properly. With your help, we can reduce the amount of natural resources needed disposed of properly. For additional recycling information specific to your area, please go to www.gateway.com/recycle.html. 122 - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 129
. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically. These changes are incorporated in newer - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 130
APPENDIX A: Legal Information 124 - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 131
power 54 maximizing performance 54 monitoring charge 52 recharging 16, 52 release latch 10 replacing 53 storing 73 troubleshooting 107 bays battery 53 hard drive 10 memory 10 Bluetooth system key 27 turning off 27, 38 turning on 27, 38 brightness adjusting 34 broadband modem connecting 18 C cable - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 132
33 eject button 41, 42 inserting 41, 42 manual eject hole 41, 42 CD drive See DVD drive cellular phone memory cards 43 Certificate of Authenticity 3 changing battery 52 cleaning audio CD 73 case 71 CD 73 DVD 73 keyboard 71 LCD panel 72 notebook exterior 70 screen 72 clicking 30 closing unresponsive - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 133
USB port 7, 8 digital video 44 directional keys 26 diskette troubleshooting 86 diskette drive troubleshooting 86 display brightness 34 switching 27 troubleshooting 87 display properties adjusting 48 documentation User Guide 2 double-clicking 31 dragging 31 drivers re-installing 74, 77 drives Blu-ray - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 134
contact information 2 model number 3 serial number 3 Support 3 Gateway Recovery Center re-installing drivers 77 re-installing programs 77 re-installing software 77 H hard drive bay 10 indicator 24 troubleshooting 90 HDMI (TV) out jack 8 HDMI port 27, 44, 46 headphone jack 8 Hibernate mode 22, 56 - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 135
10 troubleshooting 96 memory card reader inserting card 43 locating 6 memory cards supported 43 removing card 44 troubleshooting key 32 N navigation keys 26 network troubleshooting 102, 104 network jack 7, 19 networking turning off Bluetooth 38 turning off wireless Ethernet 37 turning on Bluetooth - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 136
resolution 49 troubleshooting 110 using 27, 49 R radio approval authorities 65 radio frequency wireless connections 65 rebooting notebook 23 recharging battery 52 recovering defaults 80 drivers 74, 77 programs 74, 77 software 74, 77 system 74 with Gateway Recovery Center 77 with Windows System - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 137
system 74 with Gateway Recovery Center 77 with Windows System Restore 78 right-clicking 31 S safety avoiding repetitive strain 16 caring for notebook 70 general precautions 114 guidelines for troubleshooting 84 posture 15 reducing eye strain 14 setting up computer 15 sitting at computer 15 scanner - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 138
110 Touchpad toggle 33 travel tips 63 troubleshooting audio 109 battery 107 diskette drive 86 display 87 DVD drive 88 external monitor 110 faxes 100 files 90 general guidelines 84 hard drive 90 Internet connection 91, 99 keyboard 92 LCD panel 87 Media Center 93 memory 96 memory card reader - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 139
Ethernet 37 wireless network 27 turning on Bluetooth 27 notebook 21 wireless Ethernet 33 wireless network 33, 37 TV out (HDMI) jack 8, 46 U USB connecting device 45 port 44 USB port 7, 8 user password 66 Windows System Restore 74 wired Ethernet troubleshooting 102 wireless Ethernet button 33 status - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 140
Index 134 - Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 141
- Gateway NV-48 | Gateway NV40 Series User's Reference Guide - English - Page 142
MU.WD100.001 MAN SJV40 REF GDE R0
![](/manual_guide/products/gateway-computers-nv40-gateway-nv40-series-users-reference-guide-english-434221f/1.png)
NOTEBOOK
REFERENCE
GUIDE