HP 15-g010dx User Guide - Windows 8.1

HP 15-g010dx Manual

HP 15-g010dx manual content summary:

  • HP 15-g010dx | User Guide - Windows 8.1 - Page 1
    User Guide
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    . See http://www.microsoft.com for details. To access the latest user guide, go to http://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-screen instructions. Software terms By installing, copying, downloading, or otherwise using any software product
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    Processor configuration setting (select models only) WARNING! Select computer models are configured with an Intel® Atom® E3800 processor and a Windows® operating system. Do not change the processor configuration setting in msconfig.exe from 4 or 2 processors
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    vi Processor configuration setting (select models only)
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    practices ...1 Fun things to do ...2 More HP resources ...3 2 Getting to know your computer 11 Button ...12 Keys ...13 Bottom ...14 Labels ...15 3 Connecting to a network ...16 Connecting to a wireless Using a WLAN ...17 Using an Internet service provider 18 Setting up a WLAN 18 Configuring a
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    Navigating the screen ...27 Using the TouchPad and gestures ...27 Tapping ...28 Scrolling ...28 2-finger pinch zoom ...29 2-finger click ...29 Rotating (select models only 30 Close an app ...30 Edge swipes ...31 Display and select a charm 31 Switch between open apps 31 Display the Customize icon
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    Technology (select models only 39 Manually initiating and exiting Sleep 39 Manually initiating and exiting Hibernation (select models only 40 Setting power ...44 Troubleshooting power problems 44 Refreshing your software content with Intel Smart Connect Technology (select models only 45 Shutting
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    Cleaning the display (All-in-Ones or Notebooks 50 Cleaning the sides or cover 50 Cleaning the TouchPad, HP Recovery media 59 Restore and recovery ...60 Recovering using HP Recovery Manager 61 What you need to know 61 Using the HP Recovery partition (select models only 61 Using HP Recovery
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    Operating environment ...63 12 Electrostatic Discharge ...64 Index ...65 xi
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    xii
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    . To view and download an app: 1. From the Start screen, select the Store app. 2. Select HP picks to view all the available apps. 3. Select the app you want to download, and then follow the on-screen instructions. When the download is complete, the app appears on the All apps screen. Best practices
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    Fun things to do ● You know that you can watch a YouTube video on the computer. But did you know that you can also connect your computer to a TV or gaming console? For more information, see Connecting video devices by using an HDMI cable on page 25. ● You know that you can listen to music on the
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    and locate this guide. To locate resources that provide product details, how-to information, and more, use this table. Resource Contents Setup Instructions ● Overview of computer setup and features Help and Support ● A broad range of how-to information and troubleshooting tips To access
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    number, warranty period (found on your service label), name, and postal address. IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/ contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 4 Chapter
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    2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type control panel, and then select Control Panel. 2. Select System and Security, select System, and then click Device
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    For disc compatibility information, go to the Help and Support web page (see More HP resources on page 3). Follow the web page instructions to select your computer model. Select Drivers & Downloads, and then follow the on-screen instructions. Releases the disc tray. 6 Chapter 2 Getting to know your
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    cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices. WARNING! To reduce the risk of personal , and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Left side 7
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    . NOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone). Blinking white: The hard state that uses the least amount of power. NOTE: For select models, the Intel® Rapid Start Technology feature is enabled at the factory.
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    : The webcam is in use. (4) Webcam Records video and captures photographs. Some models allow you to video conference and chat online using streaming video. To use the or region. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Display 9
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    button (3) Right TouchPad button Description Reads your finger gestures to move the pointer or activate items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 31. Functions like the left button on an external mouse. Functions like
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    sound is on. On: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. NOTE: On some models, the wireless light is amber when all wireless devices are off. Top 11
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    shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the computer. NOTE: For select models, the Intel® Rapid Start Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. For
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    Keys Component (1) (2) (3) esc key fn key Windows key (4) Action keys (5) num lock key (6) Integrated numeric keypad Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the spacebar
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    Bottom Component (1) Battery lock and unlock latch Description Locks and unlocks the battery in the battery bay. (2) Battery bay Holds the battery. (3) Vent Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent
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    you troubleshoot system problems or travel internationally with the computer. IMPORTANT: All labels described in this section will be located in one of 3 places depending on your computer model: affixed to the bottom of the computer, located in the battery bay, or under the service door. ● Service
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    with a wireless router or a wireless access point. ● HP Mobile Broadband Module (select models only)-A wireless wide area network (WWAN) device that gives website links provided in Help and Support. From the Start screen, type help, and then select Help and Support. Using the wireless controls You
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    , and diagnose and repair network problems. To use operating system controls: , and then select Help and Support. Sharing data and drives and accessing 4. Click Share and then follow the on-screen instructions. To share drives on the same network: 1. service provider or a public or corporate network
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    a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless router to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this information and store it in a safe place. Setting
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    . When used with mobile network operator service, HP Mobile Broadband gives you the freedom to stay connected to the Internet, send email, or connect to your corporate network whether you are on the road or outside the range of Wi-Fi hotspots. HP supports the following technologies: Connecting to
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    (CDMA) telecommunications standard. ● LTE (Long Term Evolution), which provides access to networks supporting LTE technology. You might need the HP Mobile Broadband Module IMEI and/or MEID number to activate mobile broadband service.The serial number is printed on a label located on the bottom of
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    2. Plug the other end of the network cable into a network wall jack (2) or router. NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference from TV and radio reception, orient the circuitry end of the cable toward the computer. Connecting to a wired network 21
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    4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, select Camera from the list of applications. Record sound. Depending on your computer model, reads an optical disc or reads and writes to an optical disc. 22 Chapter 4 Enjoying
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    Support web page (see More HP resources on page 3). Follow the web page instructions to select your computer model. Select Drivers & Downloads, and then follow the on-screen instructions . To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE:
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    connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Setting Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Testing your audio
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    HDMI cable, sold separately. To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions. 1. Connect one end of the HDMI cable to the HDMI port on the computer. 2. Connect the other end of the cable to the high
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    resolution. Setting up HDMI audio HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to and then follow the on-screen instructions. - or - On select computer models, from the Start screen, click the HP Quick Access to Miracast icon, and then
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    and mouse Touch gestures can be used on your computer's TouchPad or on a touch screen (select models only). NOTE: An external USB mouse (purchased separately) can be connected to one of the USB external mouse. NOTE: TouchPad gestures are not supported in all apps. Using the TouchPad and gestures 27
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    Tapping To make an on-screen selection, use the tap function on the TouchPad. ● Point to an item on the screen, and then tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it. Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place
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    2-finger pinch zoom 2-finger pinch zoom allows you to zoom out or in on images or text. ● Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together. ● Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart. 2-finger
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    Rotating (select models only) Rotating allows you to turn items such as photos. ● Point to an object, and then anchor the forefinger of your left hand in the
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    Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps. Display and select a charm With the charms, you can search, share, start apps, access devices, or change settings. 1. With your finger, swipe from the right side of the TouchPad. 2. Scroll up or
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    on the app. ● Swipe your finger gently from the top edge of the TouchPad zone to reveal the Customize icon. Using touch screen gestures (select models only) A touch screen computer allows you to control items on the screen directly with your fingers. TIP: On touch screen computers, you can perform
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    Tapping To make an on-screen selection, use the tap function. ● Use one finger to tap an object on the screen to make a selection. Double-tap an item to open it. Using touch screen gestures (select models only) 33
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    Scrolling Scrolling is useful for moving the pointer up, down, left, or right on a page or image. ● Place two fingers on the screen and then drag them in an up, down, left, or right motion. 2-finger pinch zoom 2-finger pinch zoom allows you to zoom out or in on images or text. ● Zoom out by placing
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    Rotating (select models only) Rotating allows you to turn items such as photos. ● Anchor the forefinger of your left hand on the object you want swipe your finger inward from the right edge of the display onto the screen to reveal the charms. Using touch screen gestures (select models only) 35
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    Left-edge swipe The left-edge swipe reveals your open apps so that you can switch to them quickly. ● Gently swipe your finger inward from the left edge of the display to switch between apps. Without lifting your finger, swipe back toward the left edge to reveal all open apps. Top-edge swipe and
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    (BIOS) and HP PC Hardware Diagnostics (UEFI) on page 56 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom of to your computer. Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the screen brightness
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    press the second key of the combination. Using the integrated numeric keypad The computer includes an integrated numeric keypad, and it also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad. For more details about the integrated numeric
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    important to monitor and conserve the battery charge. Your computer supports an optimal power plan to manage how your computer uses and You can manually initiate Hibernation. See Manually initiating and exiting Sleep on page 39 and Manually initiating and exiting Hibernation (select models only) on
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    the computer will return to the screen. Manually initiating and exiting Hibernation (select models only) You can enable user-initiated Hibernation Create or change your user account password, and then follow the on-screen instructions. If you do not need to create or change a user account password,
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    reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a user-replaceable battery that is the sole power source for the computer can cause loss of information
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    is no longer holding a charge, run Battery Check in HP Support Assistant. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. HP Support Assistant provides the following tools and information about the
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    ● The battery light (select models only) indicates a low or critical battery level. - or - ● The power meter and Environmental Notices for proper battery disposal. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Running on battery power 43
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    HP Support Assistant notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition. If the battery is possibly covered by an HP warranty, instructions changes appearance. Troubleshooting power problems Test the AC
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    support for information about obtaining a replacement AC power adapter. Refreshing your software content with Intel Smart Connect Technology (select models access to your updated information. ▲ To enable this feature or manually adjust the settings, from the Start screen, type smart, and then
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    and AMD Dual Graphics (select models only) Select computers are equipped with either the Hybrid Graphics feature or the AMD Dual Graphics feature. NOTE: To determine whether Hybrid Graphics or AMD Dual Graphics is installed on your computer, see your notebook graphics processor configuration and
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    Using AMD Dual Graphics (select models only) The AMD Dual Graphics feature allows the AMD accelerated processing unit (APU) and the discrete AMD graphics card Hybrid Graphics. For more information, see the AMD Dual Graphics software Help. Hybrid Graphics and AMD Dual Graphics (select models only) 47
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    updating your programs and drivers, instructions for cleaning your computer, may take more than an hour to complete. HP recommends defragmenting your hard drive at least once a a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. Connect
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    to receive automatic update notifications when they become available. If you would like to update your program and drivers, follow these instructions: 1. From the Start screen, type support, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for
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    or liquids directly on any computer surface. Liquids dripped on the surface can permanently damage internal components. Cleaning the display (All-in-Ones or Notebooks) Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Be sure that the display is dry
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    CAUTION: Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-through devices and security wands. Airport conveyer belts and similar security devices that check carry-on baggage use X-rays instead of magnetism and do not damage drives. ● If you plan
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    , punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password passwords, from the Start screen, type support, and then select the HP Support Assistant app. 52 Chapter 8 Securing your computer
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    on or restart the computer, quickly press esc, and then press f10. 2. Use the arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using Internet security software When you use your computer to access email, a network, or the
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    the Start screen, type support, and then select the HP Support Assistant app. Using HP, Microsoft Windows, and third-party software installed on your computer should be regularly updated to correct security problems -screen instructions. Installing HP and third-party software updates HP recommends
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    after you purchased your computer, regularly update the software. Software companies provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless network When you set up your wireless network, always enable security
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    of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To
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    disconnect any device, cable, or cord. 1. From the Start screen, type support, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most
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    product name, and then click Go. - or - Click Find Now to let HP automatically detect your product. 4. Select your computer model, and then select your operating system. 5. In the Diagnostic section, click HP UEFI Support Environment. - or - Click Download, and then select Run. 58 Chapter 9 Using
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    points and create backups of personal information. For more information and steps, see Help and Support. From the Start screen, type help, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you
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    contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. If you use see Help and Support. From the Start screen, type help, and then select Help and Support. ● If you need to correct a problem with a preinstalled
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    .hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before beginning recovery, back up any personal data you wish to retain. Using the HP Recovery partition (select models
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    beginning these steps (select models only). 1. Press f11 while the computer boots. - or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover
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    current varies by platform. Input power Operating voltage and current DC plug of external HP power supply Rating 19.5 V dc @ 2.31 A - 45 W 19.5 V dc @ Nonoperating Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F 10% to 90%
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    electronic components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded, and then remove the cover. ● Keep components in
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    Help and Support 37 identifying 15 boot order changing HP Recovery Manager 62 bottom 15 HP and third-party software updates, installing 54 HP PC Hardware Diagnostics (UEFI) downloading 58 using 57 HP Recovery Manager correcting boot problems 62 starting 62 HP Recovery media creating 59 recovery 62 HP
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    Windows 13 L labels Bluetooth 15 regulatory 15 serial number 15 service 15 wireless certification 15 WLAN 15 LAN, connecting 20 latch, 15 public WLAN connection 19 R recovery discs 59, 62 HP Recovery Manager 61 media 62 options 60 starting 62 supported discs 59 system 61 USB flash drive 62 using HP
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    speakers connecting 24 identifying 23 storing a battery 43 supported discs recovery 59 system recovery 61 system restore point rotating 30 scrolling 28 zooming 29 TouchPad zone, identifying 10 traveling with the computer 15, 43, 50 turning off the computer 45 U unresponsive system 45 USB 2.0 ports
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User Guide