HP 15-g023ds User Guide - Windows 7

HP 15-g023ds Manual

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  • HP 15-g023ds | User Guide - Windows 7 - Page 1
    User Guide
  • HP 15-g023ds | User Guide - Windows 7 - Page 2
    This guide describes features that are common to most models. Some features may not be available on your computer. This computer may require upgraded and in this guide, contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
  • HP 15-g023ds | User Guide - Windows 7 - Page 4
    iv Safety warning notice
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    right ...1 Best practices ...1 Fun things to do ...1 More HP resources ...2 2 Getting to know your computer ...3 Finding your service provider 15 Setting up a WLAN 15 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 16 Using Bluetooth wireless devices (select models
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    Using audio ...20 Connecting speakers ...20 Connecting headphones and microphones 21 Checking the sound ...21 Using video ...22 Connecting a VGA monitor or projector (select models only 22 Connecting an HDMI device 22 Configuring HDMI audio settings 23 Managing your audio and video files (select
  • HP 15-g023ds | User Guide - Windows 7 - Page 7
    a powered USB device 38 Inserting and removing a memory card 39 8 Maintaining your computer ...40 Improving drivers ...41 Cleaning your computer ...41 Cleaning procedures ...41 Cleaning the display (All-in-Ones or Notebooks (BIOS) and HP PC Hardware Diagnostics (UEFI 49 Starting Setup Utility (
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    using HP Recovery partition (select models only 56 Recovering using the recovery media 56 Changing the computer boot order 56 12 Specifications ...58 Input power ...58 Operating environment ...58 13 Troubleshooting and support ...59 Troubleshooting ...59 Wireless connection problems 59
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    Network status icon is not displayed 61 Audio problems ...61 Power management problems 62 Resolving a low battery level 62 Resolving level when the computer cannot exit Hibernation 62 Troubleshooting an AC adapter 62 Contacting support ...63 14 Electrostatic Discharge ...64 Index ...65 ix
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    x
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    things to do with your computer, and where to find additional HP resources. Best practices To protect your smart investment, after you set page 52. Fun things to do ● You know you can watch a YouTube video on the computer. But did you know that you can also models only) on page 22. Best practices 1
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    Instructions ● Overview of computer setup and features Help and Support ● A broad range of how-to information and troubleshooting tips To access Help and Support, select Start > Help and Support. For more details, go to http://www.hp.com/ support. Safety & Comfort Guide To access this guide
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    (SSD), or a secondary hard drive. To find out what software is included on your computer, select Start > All Programs. Front Component Memory card reader Description Reads data from and writes data to memory cards such as Secure Digital (SD). Finding your hardware and software information 3
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    (1) (2) (3) USB 2.0 ports (2) Optical drive (select models only) Optical drive eject button (select models only) Description Connect an optional USB device, such as on page 37. Reads and writes (select models only) to an optical disc. Releases the disc tray. 4 Chapter 2 Getting to know your
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    fan to cycle on and off during routine operation. (5) External monitor port (select models only) Connects an external VGA monitor or projector. (6) HDMI port Connects an Also connects an optional headset microphone. This jack does not support optional microphone-only devices. Left side 5
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    When a device is connected to the jack, the computer speakers are disabled. NOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone). Blinking white: The hard drive is being accessed. ● On: The computer is on. ● Blinking: The
  • HP 15-g023ds | User Guide - Windows 7 - Page 17
    Webcam light On: The webcam is in use. (4) Webcam Records video and captures still photographs. Some models provide access to video conferences and online chat by means of streaming video. To use the webcam, to your country or region. These notices are located in Help and Support. Display 7
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    Top TouchPad Component (1) (2) (3) TouchPad zone Left TouchPad button Right TouchPad button Description Moves the on-screen pointer and selects or activates items on the screen. Functions like the left button on an external mouse. Functions like the right button on an external mouse. 8 Chapter 2
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    Lights Component (1) Power light (2) Caps lock light (3) Mute light (4) Wireless light Description ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is
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    Button Component Power button Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in
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    Keys Component (1) (2) (3) esc key fn key Windows key (4) Action keys (5) num lk key (6) Integrated numeric keypad Description Reveals system information when pressed in combination with the fn key. Reveals system information when pressed in combination with the esc key. Displays the
  • HP 15-g023ds | User Guide - Windows 7 - Page 22
    Bottom Component (1) Battery lock and unlock latch Description Locks and unlocks the battery into the battery bay. (2) Battery bay Holds the battery. (3) Vent Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent
  • HP 15-g023ds | User Guide - Windows 7 - Page 23
    you troubleshoot system problems or travel internationally with the computer. IMPORTANT: All labels described in this section will be located in one of 3 places depending on your computer model: affixed to the bottom of the computer, located in the battery bay, or under the service door. ● Service
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    the information and website links provided in Help and Support. Using the wireless controls You can control the wireless light is off, all wireless devices are off. NOTE: On some models, the wireless light is amber when all wireless devices are off. problems. 14 Chapter 3 Connecting to a network
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    and Sharing Center. For more information, select Start > Help and Support. Using a WLAN With a WLAN device, you can access a a network cable to connect your wireless router to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and a password to use for network 15
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    decrypt data that is transmitted over the network. For more information, see Help and Support. Connecting to a WLAN To connect to the WLAN, follow these steps: 1. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection. 16 Chapter
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    as walls and floors. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications traditionally link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices
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    2. Plug the other end of the network cable into a network wall jack (2) or router. NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference from TV and radio reception, orient the circuitry end of the cable toward the computer. 18 Chapter 3 Connecting to a
  • HP 15-g023ds | User Guide - Windows 7 - Page 29
    4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the All Programs > Communication and Chat > CyberLink YouCam. Records sound. Depending on your computer model, reads an optical disc or reads and writes to an optical disc. Connect optional USB devices
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    -in (microphone) jack USB 3.0 port HDMI port External monitor port (select models only) Description NOTE: For details about different types of USB ports, see about using the webcam, select Start > Help and Support. Using audio On your HP computer, you can play music CDs (external optical drive
  • HP 15-g023ds | User Guide - Windows 7 - Page 31
    To connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Configuring HDMI audio settings on page 23. Before connecting speakers, lower the volume setting. Connecting headphones
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    correct cable. Check the device manufacturer's instructions. Connecting a VGA monitor or projector (select models only) To see the computer screen image 2. Press f4 to alternate the screen image between 4 display states: ● PC Screen only: View the screen image on the computer only. ● Duplicate: View
  • HP 15-g023ds | User Guide - Windows 7 - Page 33
    Press f4 to alternate the computer screen image between 4 display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: changes. Configuring HDMI audio settings HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to
  • HP 15-g023ds | User Guide - Windows 7 - Page 34
    Managing your audio and video files (select models only) CyberLink PowerDVD helps you manage and edit your photo and video collections. ▲ To start CyberLink PowerDVD, select Start > All Programs > Music, Photos and Videos,
  • HP 15-g023ds | User Guide - Windows 7 - Page 35
    on-screen functions. Select models also have special action the alt gr+4 key combination. Region-specific keyboards in India can use the ctrl HP PC Hardware Diagnostics (UEFI) on page 49 for instructions on opening Setup Utility (BIOS), and then follow the instructions Help and Support, which provides
  • HP 15-g023ds | User Guide - Windows 7 - Page 36
    Icon Key Description Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the screen keypad The computer includes an integrated numeric keypad, and it also supports an optional external numeric keypad or an optional external keyboard that includes
  • HP 15-g023ds | User Guide - Windows 7 - Page 37
    Component num lock key Integrated numeric keypad Using the TouchPad Description Controls the function of the integrated numeric keypad. Press the key to alternate between the standard numeric function of an external keypad (selected at the factory) and the navigational function (indicated by the
  • HP 15-g023ds | User Guide - Windows 7 - Page 38
    Use the left and right TouchPad buttons as you would use the corresponding buttons on an external mouse. Using TouchPad gestures The TouchPad supports a variety of gestures that let your fingers swipe, pinch, and rotate to manipulate items on the desktop. To use TouchPad gestures, place two
  • HP 15-g023ds | User Guide - Windows 7 - Page 39
    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed. Pinching/zooming Pinching
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    and conserve the battery charge. Your computer supports an optimal power plan to manage how the screen clears, and your work is saved to memory, allowing you to resume your work faster than set at the factory to initiate Sleep after a specific period of inactivity, depending on whether the computer
  • HP 15-g023ds | User Guide - Windows 7 - Page 41
    The system is set at the factory to initiate Hibernation after a specific period of inactivity, depending on whether the computer is running on or change your user account password, and then follow the on-screen instructions. 5. Click Save changes. Using the power meter The power meter allows
  • HP 15-g023ds | User Guide - Windows 7 - Page 42
    . ● High Performance. Favors performance, but may use more energy. You can also create your own power plan and customize it to suit your needs. Use HP Power Manager (select models only) or Windows Control Panel to select a power plan or to create your own plan. To start
  • HP 15-g023ds | User Guide - Windows 7 - Page 43
    into the computer until the battery release latch locks into place. 2. Reset the battery lock latch (2) to the locked position. Finding battery information Help and Support provides the following tools and information about the battery: Running on battery power 33
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    specifications, life cycles, and capacity To access battery information, select Start > Help and Support USB port. ● Stop, disable, or remove any external memory cards that you are not using. ● Before you of fire or burns, do not disassemble, crush, or puncture; do not short external contacts; do
  • HP 15-g023ds | User Guide - Windows 7 - Page 45
    User Guides. Replacing a user-replaceable battery Battery Check in Help and Support notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition. If the battery is possibly covered by an HP warranty, instructions
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    ● When you need to replace the battery or access components inside the computer ● When you are connecting an external hardware device that does not connect to a USB or video port ● When the computer will be unused and disconnected from external power for an extended period Although you can shut down
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    separately), such as an optical drive or hard drive, or insert a memory card to import information directly from your phone or camera. A USB more information about required software and drivers, or to learn which computer port to use, see the manufacturer's instructions. Using a USB device Most
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    the device. 2. Click the remove hardware icon in the notification area, at the far right of the taskbar, and then follow the on-screen instructions. 3. Remove the device. Connecting a powered USB device CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure
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    remove the digital card. 1. Save your information and close all programs associated with the memory card. 2. Click the remove hardware icon in the notification area, at the far right of the taskbar. Then follow the on-screen instructions. 3. Pull the card out of the slot. Inserting and removing
  • HP 15-g023ds | User Guide - Windows 7 - Page 50
    memory. It also provides information about updating your programs and drivers, instructions may take more than an hour to complete. HP recommends defragmenting your hard drive at least once a a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1.
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    Disk Cleanup. 2. Follow the on-screen instructions. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest available. Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In addition, register to
  • HP 15-g023ds | User Guide - Windows 7 - Page 52
    can permanently damage internal components. Cleaning the display (All-in-Ones or Notebooks) Gently wipe the display using a soft, lint-free cloth moistened with an external drive. ◦ Remove all discs and all external memory, such as memory cards, from the computer. ◦ Remove any media from external
  • HP 15-g023ds | User Guide - Windows 7 - Page 53
    CAUTION: Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-through devices and security wands. Airport conveyer belts and similar security devices that check carry-on baggage use X-rays instead of magnetism and do not damage drives. ● If you plan
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    software Firewall software Administrator password Software updates User password Security cable lock Locating your security software HP Security Assistant (select models only) provides a starting location for quick access to a collection of security software applications that are organized
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    punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all as screen-saver passwords, select Start > Help and Support. Setting Windows passwords Password User password Administrator password Function Protects
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    on-screen instructions. Your changes upgrade Help and Support. Using firewall HP, Microsoft Windows, and third-party software installed on your computer should be regularly updated to correct security problems and improve software performance. For more information, see Updating programs and drivers
  • HP 15-g023ds | User Guide - Windows 7 - Page 57
    link in Help and Support. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that were originally provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless
  • HP 15-g023ds | User Guide - Windows 7 - Page 58
    3. Insert the security cable lock into the security cable slot on the computer (3), and then lock the security cable lock with the key. 4. Remove the key and keep it in a safe place. 48 Chapter 9 Securing your computer and information
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    HP PC the amount of system and extended memory. Starting Setup Utility (BIOS) To HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting
  • HP 15-g023ds | User Guide - Windows 7 - Page 60
    or disconnect any device, cable, or cord. 1. Select Start > Help and Support > Maintain. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you want to download. 3. At Diagnostics: 50 Chapter 10 Using Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI)
  • HP 15-g023ds | User Guide - Windows 7 - Page 61
    NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only. 1. Go to http://www.hp.com. 2. Click Support & Drivers, and then click the Drivers & Software tab. 3. Enter the product name in the text box, and then click Search. 4. Select your computer model, and then
  • HP 15-g023ds | User Guide - Windows 7 - Page 62
    these recovery tools carefully, and keep them in a safe place. ● HP Recovery Manager examines the computer and determines the required storage capacity for the from support through the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.
  • HP 15-g023ds | User Guide - Windows 7 - Page 63
    instructions to continue. To recover, see Recovering the original system using HP Recovery Manager on page 55. Creating system restore points A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific , see Help and Support. Creating a system
  • HP 15-g023ds | User Guide - Windows 7 - Page 64
    > Control Panel > System and Security > Backup and Restore. 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows includes the User Account Control feature to Windows settings. See Help and Support for more information. 54 Chapter 11 Backing up, restoring, and recovering
  • HP 15-g023ds | User Guide - Windows 7 - Page 65
    software fixes the problems. If uninstalling does not fix the problems, you can Click System Restore, and follow the on-screen instructions. Restoring specific files If files are accidentally deleted from the Support for more information. Recovering the original system using HP Recovery Manager HP
  • HP 15-g023ds | User Guide - Windows 7 - Page 66
    discs for your system from support through the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. ● The Minimized Image Recovery option is recommended for advanced users only. All hardwarerelated drivers and software are re-installed
  • HP 15-g023ds | User Guide - Windows 7 - Page 67
    To change the boot order for a recovery flash drive: 1. Insert the flash drive into a USB port. 2. Restart the computer. 3. Press esc while the computer is restarting, and then press f9 for boot options. 4. Select the flash drive from the boot options window. Restore and recovery 57
  • HP 15-g023ds | User Guide - Windows 7 - Page 68
    source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F 10% to 90%
  • HP 15-g023ds | User Guide - Windows 7 - Page 69
    are included with select computer models only. If wireless networking is to a WLAN If you have a problem connecting to a WLAN, confirm that the driver for the WLAN device is not properly installed. For more information about troubleshooting WLANs, see the website links provided in Help and Support
  • HP 15-g023ds | User Guide - Windows 7 - Page 70
    the taskbar, right-click the icon, and then click Troubleshoot problems. Windows resets your network device and attempts to reconnect to a network connected to your personal wireless router, review the router user guide for instructions on setting up the same codes on both Troubleshooting and support
  • HP 15-g023ds | User Guide - Windows 7 - Page 71
    your Internet browser and go to http://www.hp.com/support. 2. Select your country or region. 3. Click the option for software and driver downloads, and then type your computer model number in the search box. 4. Press enter, and then follow the on-screen instructions. NOTE: If the WLAN device you are
  • HP 15-g023ds | User Guide - Windows 7 - Page 72
    problems Resolving a low battery level Resolving a low battery level when external power is available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an accessory from HP computer. 62 Chapter 13 Troubleshooting and support
  • HP 15-g023ds | User Guide - Windows 7 - Page 73
    obtaining a replacement AC power adapter. Contacting support If the information provided in this user guide or in Help and Support does not answer your questions, you can contact support at http://www.hp.com/go/contactHP. NOTE: For worldwide support, click Contact HP worldwide on the left side of
  • HP 15-g023ds | User Guide - Windows 7 - Page 74
    drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before assistance with component removal or installation, contact support. 64 Chapter 14 Electrostatic Discharge
  • HP 15-g023ds | User Guide - Windows 7 - Page 75
    Help and Support 25 HP Recovery Manager 55 hubs 37 I input power 58 installing critical security updates 46 optional security cable lock 47 integrated numeric keypad, identifying 11, 27 internal display switch, identifying 7 internal microphone, identifying 7, 19 Internet connection setup 15
  • HP 15-g023ds | User Guide - Windows 7 - Page 76
    Cleanup 41 Disk Defragmenter 40 memory card inserting 39 removing 39 memory card reader, identifying 3 microphone the original system 55 recovery 55 HP Recovery Manager 55 recovery discs 52 computer 13 service labels, locating 13 setting password protection on wakeup 31 setup of WLAN 15 Setup
  • HP 15-g023ds | User Guide - Windows 7 - Page 77
    low battery level 62 power management 62 wireless connection 59 Troubleshooting and support 59 turning off the computer 35 U unresponsive system 35 USB 15 functional range 17 public WLAN connection 16 security 16 using 15 wireless network, securing 47 WLAN antennas, identifying 7 WLAN device 13, 15
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User Guide