HP 15-g023ds User Guide - Windows 8.1

HP 15-g023ds Manual

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  • HP 15-g023ds | User Guide - Windows 8.1 - Page 1
    User Guide
  • HP 15-g023ds | User Guide - Windows 8.1 - Page 2
    for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should latest user guide, go to http://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-screen instructions. Software
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    Processor configuration setting (select models only) WARNING! Select computer models are configured with an Intel® Atom® E3800 processor and a Windows® operating system. Do not change the processor configuration setting in msconfig.exe from 4 or 2 processors to 1 processor. If you do so, your
  • HP 15-g023ds | User Guide - Windows 8.1 - Page 6
    vi Processor configuration setting (select models only)
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    the wireless button 16 Using operating system controls 17 Sharing data and drives and accessing software 17 Using a WLAN ...17 Using an Internet service provider 18 Setting up a WLAN 18 Configuring a wireless router 18 Protecting your WLAN 18 Connecting to a WLAN 19 Using HP Mobile Broadband
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    Connecting to a wired network ...20 Connecting to a local area network (LAN 20 4 Enjoying entertainment features ...22 Multimedia features ...22 Using the webcam ...23 Using audio ...23 Connecting speakers ...24 Connecting headphones ...24 Connecting a microphone 24 Connecting headphones and
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    Rapid Start Technology (select models only 39 Manually initiating and exiting Sleep 39 Manually initiating and exiting Hibernation (select models replaceable battery 44 Running on external AC power ...44 Troubleshooting power problems 44 Refreshing your software content with Intel Smart Connect
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    Cleaning the display (All-in-Ones or Notebooks 50 Cleaning the sides or cover 50 Cleaning the TouchPad, keyboard, or mouse 50 Traveling with or shipping your computer 50 8 Securing your computer and information ...52 Using passwords ...52 Setting Windows passwords 53 Setting Setup Utility (BIOS
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    Operating environment ...63 12 Electrostatic Discharge ...64 Index ...65 xi
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    xii
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    the Store app. 2. Select HP picks to view all the available apps. 3. Select the app you want to download, and then follow the on-screen instructions. When the download is complete, the app appears on the All apps screen. Best practices After you set up and register the computer, we recommend
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    Fun things to do ● You know that you can watch a YouTube video on the computer. But did you know that you can also connect your computer to a TV or gaming console? For more information, see Connecting video devices by using an HDMI cable on page 25. ● You know that you can listen to music on the
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    and locate this guide. To locate resources that provide product details, how-to information, and more, use this table. Resource Contents Setup Instructions ● Overview of computer setup and features Help and Support ● A broad range of how-to information and troubleshooting tips To access
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    , please include your product number, warranty period (found on your service label), name, and postal address. IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/ contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en
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    2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type control panel, and then select Control Panel. 2. Select System and Security, select System, and then click Device
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    , reads an optical disc or reads and writes to an optical disc. NOTE: For disc compatibility information, go to the Help and Support web page (see More HP resources on page 3). Follow the web page instructions to select your computer model. Select Drivers & Downloads, and then follow the on-screen
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    cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices. WARNING! To reduce the risk of personal , and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Left side 7
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    When a device is connected to the jack, the computer speakers are disabled. NOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone). Blinking white: The hard drive is being accessed. ● On: The computer is on. ● Blinking: The
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    obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, and then select the HP
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    button (3) Right TouchPad button Description Reads your finger gestures to move the pointer or activate items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 31. Functions like the left button on an external mouse. Functions like
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    Lights Component (1) Power light (2) Caps lock light (3) Mute light (4) Wireless light Description ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is
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    Button Component Power button Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in
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    Keys Component (1) (2) (3) esc key fn key Windows key (4) Action keys (5) num lock key (6) Integrated numeric keypad Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the spacebar
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    Bottom Component (1) Battery lock and unlock latch Description Locks and unlocks the battery in the battery bay. (2) Battery bay Holds the battery. (3) Vent Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent
  • HP 15-g023ds | User Guide - Windows 8.1 - Page 27
    computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: bay, or under the service door. ● Service label-Provides important information to identify your computer. When contacting support, you will probably be asked
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    . For more information about wireless technology, see the information and website links provided in Help and Support. From the Start screen, type help, and then select Help and Support. Using the wireless controls You can control the wireless devices in your computer using these features: ● Wireless
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    , and diagnose and repair network problems. To use operating system controls: , and then select Help and Support. Sharing data and drives and accessing 4. Click Share and then follow the on-screen instructions. To share drives on the same network: 1. service provider or a public or corporate network
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    a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless router to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this information and store it in a safe place. Setting
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    screen, type help, and then select Help and Support. Connecting to a WLAN To connect to the manually search for and connect to a network or to create a new network connection. 6. Follow the on-screen instructions HP Mobile Broadband requires a network service provider (called a mobile network
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    (CDMA) telecommunications standard. ● LTE (Long Term Evolution), which provides access to networks supporting LTE technology. You might need the HP Mobile Broadband Module IMEI and/or MEID number to activate mobile broadband service.The serial number is printed on a label located on the bottom of
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    2. Plug the other end of the network cable into a network wall jack (2) or router. NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference from TV and radio reception, orient the circuitry end of the cable toward the computer. Connecting to a wired network 21
  • HP 15-g023ds | User Guide - Windows 8.1 - Page 34
    4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like a monitor, projector, or TV, or
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    information, go to the Help and Support web page (see More HP resources on page 3). Follow the web page instructions to select your computer model. and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a device
  • HP 15-g023ds | User Guide - Windows 8.1 - Page 36
    connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Setting Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Testing your audio
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    HDMI cable, sold separately. To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions. 1. Connect one end of the HDMI cable to the HDMI port on the computer. 2. Connect the other end of the cable to the high
  • HP 15-g023ds | User Guide - Windows 8.1 - Page 38
    . Setting up HDMI audio HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to the charms, click Devices, click Project, and then follow the on-screen instructions. - or - On select computer models, from the Start screen, click the
  • HP 15-g023ds | User Guide - Windows 8.1 - Page 39
    : Use the left and right buttons on the TouchPad as you would use the corresponding buttons on an external mouse. NOTE: TouchPad gestures are not supported in all apps. Using the TouchPad and gestures 27
  • HP 15-g023ds | User Guide - Windows 8.1 - Page 40
    Tapping To make an on-screen selection, use the tap function on the TouchPad. ● Point to an item on the screen, and then tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it. Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place
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    2-finger pinch zoom 2-finger pinch zoom allows you to zoom out or in on images or text. ● Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together. ● Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart. 2-finger
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    Rotating (select models only) Rotating allows you to turn items such as photos. ● Point to an object, and then anchor the forefinger of your left hand in the TouchPad zone. Using your right hand, slide your forefinger in a sweeping motion from 12 o'clock to 3 o'clock. To reverse the rotation, move
  • HP 15-g023ds | User Guide - Windows 8.1 - Page 43
    Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps. Display and select a charm With the charms, you can search, share, start apps, access devices, or change settings. 1. With your finger, swipe from the right side of the TouchPad. 2. Scroll up or
  • HP 15-g023ds | User Guide - Windows 8.1 - Page 44
    Display the Customize icon The top-edge swipe allows you to display the Customize icon at the bottom of the Start screen. Customize allows you to move, resize, pin and unpin apps. IMPORTANT: When an app is active, the top-edge gesture varies depending on the app. ● Swipe your finger gently from the
  • HP 15-g023ds | User Guide - Windows 8.1 - Page 45
    Tapping To make an on-screen selection, use the tap function. ● Use one finger to tap an object on the screen to make a selection. Double-tap an item to open it. Using touch screen gestures (select models only) 33
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    Scrolling Scrolling is useful for moving the pointer up, down, left, or right on a page or image. ● Place two fingers on the screen and then drag them in an up, down, left, or right motion. 2-finger pinch zoom 2-finger pinch zoom allows you to zoom out or in on images or text. ● Zoom out by placing
  • HP 15-g023ds | User Guide - Windows 8.1 - Page 47
    Rotating (select models only) Rotating allows you to turn items such as photos. ● Anchor the forefinger of your left hand on the object you want to rotate. Using your right hand, slide your forefinger around in a sweeping motion from 12 o'clock to 3 o'clock. To reverse the rotation, move your
  • HP 15-g023ds | User Guide - Windows 8.1 - Page 48
    Left-edge swipe The left-edge swipe reveals your open apps so that you can switch to them quickly. ● Gently swipe your finger inward from the left edge of the display to switch between apps. Without lifting your finger, swipe back toward the left edge to reveal all open apps. Top-edge swipe and
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    Hardware Diagnostics (UEFI) on page 56 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom of the screen. After to your computer. Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the screen brightness
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    press the second key of the combination. Using the integrated numeric keypad The computer includes an integrated numeric keypad, and it also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad. For more details about the integrated numeric
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    is important to monitor and conserve the battery charge. Your computer supports an optimal power plan to manage how your computer uses and conserves your work very quickly. You can also initiate Sleep manually. For more information, see Manually initiating and exiting Sleep on page 39. ● Hibernation
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    Windows password before the computer will return to the screen. Manually initiating and exiting Hibernation (select models only) You can enable Create or change your user account password, and then follow the on-screen instructions. If you do not need to create or change a user account password,
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    Using the power meter and power settings The power meter is located on the Windows desktop. The power meter allows you to quickly access power settings and view the remaining battery charge. ● To reveal the percentage of remaining battery charge and the current power plan, on the Windows desktop,
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    no longer holding a charge, run Battery Check in HP Support Assistant. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. HP Support Assistant provides the following tools and information about the battery
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    short external contacts; do not dispose of in fire or water. See the Regulatory, Safety and Environmental Notices for proper battery disposal. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Running on battery power 43
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    Support Assistant notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition. If the battery is possibly covered by an HP warranty, instructions changes appearance. Troubleshooting power problems Test the AC
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    AC adapter is not functioning and should be replaced. Contact support for information about obtaining a replacement AC power adapter. Refreshing your immediate access to your updated information. ▲ To enable this feature or manually adjust the settings, from the Start screen, type smart, and then
  • HP 15-g023ds | User Guide - Windows 8.1 - Page 58
    1. Save your work and close all open programs. 2. From the Windows desktop or Start screen, point to the upper-right or lower-right corner of the screen to reveal the charms. 3. Click Settings, click the Power icon, and then click Shut down. - or - Right-click the Start button in the lower-left
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    Using AMD Dual Graphics (select models only) The AMD Dual Graphics feature allows the AMD accelerated processing unit (APU) and the discrete AMD graphics card to work together. When AMD Dual Graphics is enabled, graphics performance improves over the performance available using only one of the
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    also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with Disk Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. Connect the computer to AC
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    notifications when they become available. If you would like to update your program and drivers, follow these instructions: 1. From the Start screen, type support, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the
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    WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is turned on. ● Turn off the computer. ● Disconnect AC power. ● Disconnect all powered external devices. CAUTION: To prevent damage to internal components, do not spray cleaning agents or
  • HP 15-g023ds | User Guide - Windows 8.1 - Page 63
    CAUTION: Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-through devices and security wands. Airport conveyer belts and similar security devices that check carry-on baggage use X-rays instead of magnetism and do not damage drives. ● If you plan
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    letters, punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password , from the Start screen, type support, and then select the HP Support Assistant app. 52 Chapter 8 Securing your computer
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    on or restart the computer, quickly press esc, and then press f10. 2. Use the arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using Internet security software When you use your computer to access email, a network, or the
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    be regularly updated to correct security problems and improve software performance. For more Change settings, and then follow the on-screen instructions. Installing HP and third-party software updates HP the latest versions, go to http://www.hp.com/support. At this location, you can also register to
  • HP 15-g023ds | User Guide - Windows 8.1 - Page 67
    after you purchased your computer, regularly update the software. Software companies provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless network When you set up your wireless network, always enable security
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    in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently
  • HP 15-g023ds | User Guide - Windows 8.1 - Page 69
    disconnect any device, cable, or cord. 1. From the Start screen, type support, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most
  • HP 15-g023ds | User Guide - Windows 8.1 - Page 70
    Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English Click the UEFI Download link, and then select Run. Option 2: Support and Drivers pages-Provide downloads for a specific product for earlier and later
  • HP 15-g023ds | User Guide - Windows 8.1 - Page 71
    system restore points and create backups of personal information. For more information and steps, see Help and Support. From the Start screen, type help, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media
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    the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. If you use an external optical drive, it Help and Support. From the Start screen, type help, and then select Help and Support. ● If you need to correct a problem with a preinstalled
  • HP 15-g023ds | User Guide - Windows 8.1 - Page 73
    the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before beginning recovery, back
  • HP 15-g023ds | User Guide - Windows 8.1 - Page 74
    f11 while the computer boots. - or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original
  • HP 15-g023ds | User Guide - Windows 8.1 - Page 75
    11 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100-240 V, 50-60 Hz. Although the
  • HP 15-g023ds | User Guide - Windows 8.1 - Page 76
    electronic components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded, and then remove the cover. ● Keep components in
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    testing 44 action keys decrease screen brightness 37 Help and Support 37 identifying 13 increase screen brightness 37 next track or Diagnostics (UEFI) downloading 58 using 57 HP Recovery Manager correcting boot problems 62 starting 62 HP Recovery media creating 59 recovery 62 HP Recovery partition
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    num lock 13 Windows 13 L labels Bluetooth 15 regulatory 15 serial number 15 service 15 wireless certification 15 WLAN 15 LAN, connecting 20 latch, battery release 14 59, 62 HP Recovery Manager 61 media 62 options 60 starting 62 supported discs 59 system 61 USB flash drive 62 using HP Recovery media
  • HP 15-g023ds | User Guide - Windows 8.1 - Page 79
    software updates, installing 54 speakers connecting 24 identifying 23 storing a battery 43 supported discs recovery 59 system recovery 61 system restore point creating 59 T temperature 43 testing an AC adapter 44 testing audio features 24 Touch screen using
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