HP 15-r017dx User Guide - Windows 7

HP 15-r017dx Manual

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  • HP 15-r017dx | User Guide - Windows 7 - Page 1
    User Guide
  • HP 15-r017dx | User Guide - Windows 7 - Page 2
    an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Second Edition: February 2014 First Edition: December 2013 Document Part Number: 752217-002 Product notice This guide describes features that are common to most models. Some features may
  • HP 15-r017dx | User Guide - Windows 7 - Page 3
    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    right ...1 Best practices ...1 Fun things to do ...1 More HP resources ...2 2 Getting to know your computer ...3 Finding your service provider 15 Setting up a WLAN 15 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 16 Using Bluetooth wireless devices (select models
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    your audio and video files (select models only 24 5 Using the keyboard and pointing devices ...25 Using the keyboard ...25 Using ALT GR key combinations 25 ...31 Running on battery power ...32 Removing a user-replaceable battery 32 Finding battery information 33 Conserving battery power 34
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    41 Cleaning the display (All-in-Ones or Notebooks 42 Cleaning the sides or cover 42 Cleaning the TouchPad, keyboard, or mouse 42 Traveling with or shipping your lock 47 10 Using Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI 49 Starting Setup Utility (BIOS) ...49 Updating the BIOS
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    using HP Recovery partition (select models only 56 Recovering using the recovery media 56 Changing the computer boot order 56 12 Specifications ...58 Input power ...58 Operating environment ...58 13 Troubleshooting and support ...59 Troubleshooting ...59 Wireless connection problems 59
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    Network status icon is not displayed 61 Audio problems ...61 Power management problems 62 Resolving a low battery level 62 Resolving level when the computer cannot exit Hibernation 62 Troubleshooting an AC adapter 62 Contacting support ...63 14 Electrostatic Discharge ...64 Index ...65 ix
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    x
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    you set up your computer, fun things to do with your computer, and where to find additional HP resources. Best practices To protect your smart investment, after you set up and register the computer, a group? See Connecting a VGA monitor or projector (select models only) on page 22. Best practices 1
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    Instructions ● Overview of computer setup and features Help and Support ● A broad range of how-to information and troubleshooting tips To access Help and Support, select Start > Help and Support. For more details, go to http://www.hp.com/ support. Safety & Comfort Guide To access this guide
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    2 Getting to know your computer Finding your hardware and software information ▲ Select Start > Computer. A list displays all of the storage devices installed in your computer, including optical drives, solid-state drives (SSD), or a secondary hard drive. To find out what software is included on
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    Right side Component (1) (2) (3) USB 2.0 ports (2) Optical drive (select models only) Optical drive eject button (select models only) Description Connect an optional USB device, such as a keyboard, mouse, external drive, printer, scanner, or USB hub. NOTE: For details about different types of USB
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    routine operation. (5) External monitor port (select models only) Connects an external VGA monitor or projector (8) USB 3.0 port Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner, or USB hub. NOTE support optional microphone-only devices. Left side 5
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    When a device is connected to the jack, the computer speakers are disabled. NOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone). Blinking white: The hard drive is being accessed. ● On: The computer is on. ● Blinking: The
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    Webcam light On: The webcam is in use. (4) Webcam Records video and captures still photographs. Some models provide access to video conferences and online chat by means of streaming video. To use the webcam, to your country or region. These notices are located in Help and Support. Display 7
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    Top TouchPad Component (1) (2) (3) TouchPad zone Left TouchPad button Right TouchPad button Description Moves the on-screen pointer and selects or activates items on the screen. Functions like the left button on an external mouse. Functions like the right button on an external mouse. 8 Chapter 2
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    Lights Component (1) Power light (2) Caps lock light (3) Mute light (4) Wireless light Description ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is
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    Button Component Power button Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in
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    Keys Component (1) (2) (3) esc key fn key Windows key (4) Action keys (5) num lk key (6) Integrated numeric keypad Description Reveals system information when pressed in combination with the fn key. Reveals system information when pressed in combination with the esc key. Displays the
  • HP 15-r017dx | User Guide - Windows 7 - Page 22
    Bottom Component (1) Battery lock and unlock latch Description Locks and unlocks the battery into the battery bay. (2) Battery bay Holds the battery. (3) Vent Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent
  • HP 15-r017dx | User Guide - Windows 7 - Page 23
    closely matches the service label on your computer. Component (1) Serial number (2) Product number (3) Warranty period (4) Model number (select models only) ● Microsoft Certificate of Authenticity-Contains the Windows Product Key. You may need the Product Key to update or troubleshoot the operating
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    the information and website links provided in Help and Support. Using the wireless controls You can control the wireless light is off, all wireless devices are off. NOTE: On some models, the wireless light is amber when all wireless devices are off. problems. 14 Chapter 3 Connecting to a network
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    more information, select Start > Help and Support. Using a WLAN With a WLAN device, access points that can accommodate a large number of computers and accessories and can separate connect your wireless router to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and a 15
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    decrypt data that is transmitted over the network. For more information, see Help and Support. Connecting to a WLAN To connect to the WLAN, follow these steps: 1. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection. 16 Chapter
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    Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart
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    2. Plug the other end of the network cable into a network wall jack (2) or router. NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference from TV and radio reception, orient the circuitry end of the cable toward the computer. 18 Chapter 3 Connecting to a
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    4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the All Programs > Communication and Chat > CyberLink YouCam. Records sound. Depending on your computer model, reads an optical disc or reads and writes to an optical disc. Connect optional USB devices
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    3.0 port HDMI port External monitor port (select models only) Description NOTE: For details about different types supports both audio-out (headphone) and audio-in (microphone). Connects an optional USB device, such as a keyboard Start > Help and Support. Using audio On your HP computer, you can play
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    To connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Configuring HDMI audio settings on page 23. Before connecting speakers, lower the volume setting. Connecting headphones
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    correct cable. Check the device manufacturer's instructions. Connecting a VGA monitor or projector (select models only) To see the computer screen image 2. Press f4 to alternate the screen image between 4 display states: ● PC Screen only: View the screen image on the computer only. ● Duplicate: View
  • HP 15-r017dx | User Guide - Windows 7 - Page 33
    Press f4 to alternate the computer screen image between 4 display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: changes. Configuring HDMI audio settings HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to
  • HP 15-r017dx | User Guide - Windows 7 - Page 34
    Managing your audio and video files (select models only) CyberLink PowerDVD helps you manage and edit your photo and video collections. ▲ To start CyberLink PowerDVD, select Start > All Programs > Music, Photos and Videos,
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    the keyboard, a TouchPad allows you to perform on-screen functions. Select models also HP PC Hardware Diagnostics (UEFI) on page 49 for instructions on opening Setup Utility (BIOS), and then follow the instructions Key Description f1 Opens Help and Support, which provides tutorials, information
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    Help and Support also provides automated troubleshooting tools and access to support. f2 number. Using the keypad Using the integrated numeric keypad The computer includes an integrated numeric keypad, and it also supports an optional external numeric keypad or an optional external keyboard
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    Component num lock key Integrated numeric keypad Using the TouchPad Description Controls the function of the integrated numeric keypad. Press the key to alternate between the standard numeric function of an external keypad (selected at the factory) and the navigational function (indicated by the
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    buttons as you would use the corresponding buttons on an external mouse. Using TouchPad gestures The TouchPad supports a variety of gestures that let your fingers swipe, pinch, and rotate to manipulate items on . 3. Click Apply, and then click OK. 28 Chapter 5 Using the keyboard and pointing devices
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    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed. Pinching/zooming Pinching
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    is important to monitor and conserve the battery charge. Your computer supports an optimal power plan to manage how your computer uses and ● If the display is closed, open the display. ● Press a key on the keyboard. ● Tap or swipe the TouchPad. When the computer exits Sleep, the power lights turn
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    account password or change your current user account password, click Create or change your user account password, and then follow the on-screen instructions. 5. Click Save changes. Using the power meter The power meter allows you to quickly access power settings and view the remaining battery charge
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    and customize it to suit your needs. Use HP Power Manager (select models only) or Windows Control Panel to select a power plan or replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a user-replaceable
  • HP 15-r017dx | User Guide - Windows 7 - Page 43
    into the computer until the battery release latch locks into place. 2. Reset the battery lock latch (2) to the locked position. Finding battery information Help and Support provides the following tools and information about the battery: Running on battery power 33
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    To access battery information, select Start > Help and Support > Learn > Power Plans: Frequently Asked Questions. Conserving 50 percent, recharge the battery before returning it to storage. Disposing of a user-replaceable battery WARNING! To reduce the risk of fire or burns, do not disassemble,
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    User Guides. Replacing a user-replaceable battery Battery Check in Help and Support notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition. If the battery is possibly covered by an HP warranty, instructions
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    ● When you need to replace the battery or access components inside the computer ● When you are connecting an external hardware device that does not connect to a USB or video port ●
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    or to learn which computer port to use, see the manufacturer's instructions. Using a USB device Most computers have more than one USB port interface allows you to connect numerous kinds of external devices-such as a USB keyboard, mouse, external drive, printer, scanner, or USB hub-to your computer.
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    the device. 2. Click the remove hardware icon in the notification area, at the far right of the taskbar, and then follow the on-screen instructions. 3. Remove the device. Connecting a powered USB device CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure
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    with the memory card. 2. Click the remove hardware icon in the notification area, at the far right of the taskbar. Then follow the on-screen instructions. 3. Pull the card out of the slot. Inserting and removing a memory card 39
  • HP 15-r017dx | User Guide - Windows 7 - Page 50
    and by replacing a hard drive or adding memory. It also provides information about updating your programs and drivers, instructions for of your hard drive and the number of fragmented files, Disk Defragmenter may take more than an hour to complete. HP recommends defragmenting your hard drive at
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    System Tools > Disk Cleanup. 2. Follow the on-screen instructions. Updating programs and drivers HP recommends that you update your programs and drivers on a regular technology available. Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In addition, register
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    permanently damage internal components. Cleaning the display (All-in-Ones or Notebooks) Gently wipe the display using a soft, lint-free cloth moistened keys from sticking and to remove dust, lint, and particles from the keyboard, use a can of compressed air with a straw extension. Traveling with
  • HP 15-r017dx | User Guide - Windows 7 - Page 53
    CAUTION: Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-through devices and security wands. Airport conveyer belts and similar security devices that check carry-on baggage use X-rays instead of magnetism and do not damage drives. ● If you plan
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    software Firewall software Administrator password Software updates User password Security cable lock Locating your security software HP Security Assistant (select models only) provides a starting location for quick access to a collection of security software applications that are organized
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    , symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password settings. For additional information about Windows passwords, such as screen-saver passwords, select Start > Help and Support
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    , and then follow the on-screen instructions. Your changes take effect when the in the Search box in Help and Support. Using firewall software Firewalls are designed HP, Microsoft Windows, and third-party software installed on your computer should be regularly updated to correct security problems
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    your computer. To download the latest versions, go to http://www.hp.com/support. At this location, you can also register to receive automatic update companies provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless
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    3. Insert the security cable lock into the security cable slot on the computer (3), and then lock the security cable lock with the key. 4. Remove the key and keep it in a safe place. 48 Chapter 9 Securing your computer and information
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    10 Using Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings
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    or disconnect any device, cable, or cord. 1. Select Start > Help and Support > Maintain. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you want to download. 3. At Diagnostics: 50 Chapter 10 Using Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI)
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    NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only. 1. Go to http://www.hp.com. 2. Click Support & Drivers, and then click the Drivers & Software tab. 3. Enter the product name in the text box, and then click Search. 4. Select your computer model, and then
  • HP 15-r017dx | User Guide - Windows 7 - Page 62
    a safe place. ● HP Recovery Manager examines the computer and determines the required storage capacity for the flash drive or the number of blank DVD discs from support through the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. If
  • HP 15-r017dx | User Guide - Windows 7 - Page 63
    Creation. 3. Follow the on-screen instructions to continue. To recover, see Recovering the original system using HP Recovery Manager on page 55. . For more information about using shadow copies to restore, see Help and Support. Creating a system restore point 1. Select Start > Control Panel > System
  • HP 15-r017dx | User Guide - Windows 7 - Page 64
    Number program. ◦ After adding information that is hard to replace, such as pictures, videos, music, project files, Security > Backup and Restore. 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows includes Support for more information. 54 Chapter 11 Backing up,
  • HP 15-r017dx | User Guide - Windows 7 - Page 65
    software fixes the problems. If uninstalling does not fix the problems, you can Click System Restore, and follow the on-screen instructions. Restoring specific files If files are accidentally deleted from Support for more information. Recovering the original system using HP Recovery Manager HP
  • HP 15-r017dx | User Guide - Windows 7 - Page 66
    system from support through the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. ● recovery will fail. Recovering using HP Recovery partition (select models only) The HP Recovery partition (select models only), allows you to restore
  • HP 15-r017dx | User Guide - Windows 7 - Page 67
    To change the boot order for a recovery flash drive: 1. Insert the flash drive into a USB port. 2. Restart the computer. 3. Press esc while the computer is restarting, and then press f9 for boot options. 4. Select the flash drive from the boot options window. Restore and recovery 57
  • HP 15-r017dx | User Guide - Windows 7 - Page 68
    only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within Nonoperating Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F 10% to 90% 5%
  • HP 15-r017dx | User Guide - Windows 7 - Page 69
    Troubleshooting and support ● Troubleshooting ● Contacting support Troubleshooting Wireless connection problems Some possible causes for wireless connection problems . NOTE: Wireless networking devices are included with select computer models only. If wireless networking is not listed in the feature
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    the taskbar, right-click the icon, and then click Troubleshoot problems. Windows resets your network device and attempts to reconnect to a network connected to your personal wireless router, review the router user guide for instructions on setting up the same codes on both Troubleshooting and support
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    your Internet browser and go to http://www.hp.com/support. 2. Select your country or region. 3. Click the option for software and driver downloads, and then type your computer model number in the search box. 4. Press enter, and then follow the on-screen instructions. NOTE: If the WLAN device you are
  • HP 15-r017dx | User Guide - Windows 7 - Page 72
    are off. To test the AC adapter: 1. Shut down the computer. 2. Remove the battery from the computer. See Removing a user-replaceable battery on page 32. 3. Connect the AC adapter to the computer, and then plug it into an AC outlet. 4. Turn on the computer. 62 Chapter 13 Troubleshooting and support
  • HP 15-r017dx | User Guide - Windows 7 - Page 73
    functioning and should be replaced. Contact support for information about obtaining a replacement AC power adapter. Contacting support If the information provided in this user guide or in Help and Support does not answer your questions, you can contact support at http://www.hp.com/go/contactHP. NOTE
  • HP 15-r017dx | User Guide - Windows 7 - Page 74
    drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before assistance with component removal or installation, contact support. 64 Chapter 14 Electrostatic Discharge
  • HP 15-r017dx | User Guide - Windows 7 - Page 75
    Support 34 replacing 35 HP Recovery Manager 55 hubs 37 I input power 58 installing critical security updates 46 optional security cable lock 47 integrated numeric keypad, identifying 11, 27 internal display switch, identifying 7 internal microphone, identifying 7, 19 Internet connection setup 15
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    keyboard hot keys, identifying 26 keys action 11 esc 11 fn 11 num lk 11 Windows 11 L labels Bluetooth 13 Microsoft Certificate of Authenticity 13 regulatory 13 serial number 13 service HP number, computer 13 service labels, locating 13 setting password protection on wakeup 31 setup of WLAN 15
  • HP 15-r017dx | User Guide - Windows 7 - Page 77
    low battery level 62 power management 62 wireless connection 59 Troubleshooting and support 59 turning off the computer 35 U unresponsive system 35 USB 15 functional range 17 public WLAN connection 16 security 16 using 15 wireless network, securing 47 WLAN antennas, identifying 7 WLAN device 13, 15
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User Guide