HP 2500L HP Jetdirect Print Servers - Administrator Guide
HP 2500L - Color LaserJet Laser Printer Manual
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- HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 1
hp jetdirect 175x 310x 380x en3700 200m 250m 280m 610n 615n 620n 680n administrator's guide - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 2
Administrator's Guide HP Jetdirect Print Servers Models: 175x 310x 380x en3700 200m 250m 280m 610n 615n 620n 680n - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 3
set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editiorial errors or omissions contained herein. Edition 3, 1/2004 Trademark Credits Microsoft®, MS - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 4
HP Jetdirect Print Server Introduction 7 Supported Print Servers 8 Supported Network Protocols 9 Security Protocols 11 Supplied Manuals 14 HP Support 14 Product Registration 16 2. HP Software Solutions Summary Introduction 17 HP Jetdirect Wireless Setup Wizard 20 HP Install Network Printer - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 5
to Factory Defaults 189 General Troubleshooting 191 Troubleshooting Wireless Print Servers 199 Troubleshooting an LPD UNIX Configuration 205 9. HP Jetdirect Configuration Page Introduction 207 Configuration Page Format 208 Configuration Page Messages 210 Error Messages 232 A. TCP/IP Overview - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 6
B. HP Jetdirect 802.11b Wireless Print Servers Introduction 252 Basic HP Jetdirect Wireless Concepts 253 Installation Overview 263 C. The HP Jetdirect Control Panel Menu Introduction 276 Classic Control Panel 277 Graphical Control Panel 283 D. OpenSSL Statements Index ENWW vi - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 7
to the network by adapting the printer's USB port to the network. Note Unless otherwise specified, the term print server in this manual refers to the HP Jetdirect print servers and not a separate computer running print server software. When connected through a wireless connection to your network - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 8
in this guide support the following HP Jetdirect print servers with firmware versions specified: Table 1.1 Supported Products Model Product Printer Network Network Firmware Number Connect Connect Protocol Support Version 175x J6035C USB 1.1 10/100TX Limited* M.25.xx series*** 310x J6038A - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 9
** For these network systems, contact your network system vendor for software, documentation, and support. *** Windows IP/IPX Direct Mode printing and LPD/Windows supported. NetWare is not supported. IPP is not supported. LPD/UNIX is not supported. ENWW Introducing the HP Jetdirect Print Server 9 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 10
** For these network systems, contact your network system vendor for software, documentation, and support. *** Windows IP/IPX Direct Mode printing and LPD/Windows supported. NetWare is not supported. IPP is not supported. LPD/UNIX is not supported. ENWW Introducing the HP Jetdirect Print Server 10 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 11
If not supplied with this product, HP network setup and management software for supported systems may be obtained from HP support at: http://www.hp.com/support/net_printing For software to set up network printing on other systems, contact your system vendor. Security Protocols SNMP (IP and IPX) SNMP - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 12
(Wireless Print Servers) Server-Based Authentication HP Jetdirect 802.11b wireless print servers support popular authentication (EAP using Message Digest Algorithm 5, RFC 1321). EAP-MD5 is a one-way authentication protocol that authenticates the client using a password protected by the - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 13
server uses Wi-Fi Protected Access (WPA) dynamic encryption protocols for wireless communications. Encryption HP Jetdirect 802.11b wireless print servers support static WEP (Wired Equivalent Privacy) encryption. For static WEP encryption, a network WEP key of fixed length (40/64-bit or 104/128-bit - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 14
have factory-installed print servers. G Getting Started Guide, User Guide or equivalent printer documentation (shipped with printers that have factory-installed HP Jetdirect print servers). G This manual, the HP Jetdirect Print Server Administrator's Guide. G HP Jetdirect Setup Guide (for 615n/620n - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 15
Tools Firmware upgrades for supported HP Jetdirect print servers may be installed over a network using one of the following firmware installation tools: G HP Jetdirect Download Manager (Windows). HP Jetdirect Download Manager can be downloaded from HP online support at: http://www.hp.com/go/dlm_sw - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 16
By Phone Highly trained technicians are ready to take your call. For the most recent HP support telephone numbers and available services worldwide, visit: http://www.hp.com/support/support_assistance Note For toll-free support in the USA and Canada, call 1-800-HPINVENT or 1-800-474-6836. Note - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 17
edition. Install a single network printer on your system for peer-to-peer (direct mode) or client-server (shared) printing. G Simple printer installation, typically integrated with printer system software G Runs from CD-ROM G Installable version that runs from your hard disk is available ENWW 17 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 18
HP Jetdirect-connected printers. G Supplied on the HP Jetdirect CD-ROM, and may be downloaded from HP's Website HP Web Jetadmin (See the HP Website for supported and management of HP Jetdirect-connected print servers, non-HP printers that support the standard MIBs, and printers with embedded Web - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 19
. G Requires HP Jetdirect wireless print servers with firmware version x.24.00 or later G Distributed on the HP Jetdirect CD-ROM HP LaserJet Utilities for Mac OS Mac OS 9.x, X (Classic Mode) Configuration and management of HP Jetdirect-connected printers. ENWW HP Software Solutions Summary 19 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 20
computer that has been preconfigured to communicate with the HP Jetdirect print server. A version of the HP Wireless Setup Wizard that runs from your system disk is also available, and can be downloaded from HP online support at: www.hp.com/go/jdwsw_software Note Although primarily intended for - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 21
printer system installation software and runs from a CD-ROM supplied with HP network-ready printers. However, this version may not support Novell NetWare network installations. A version that runs from your system disk is also available and can be downloaded from HP online support at: http://www.hp - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 22
for UNIX The HP Jetdirect Printer Installer for UNIX contains support for HP-UX and Solaris systems. The software installs, configures and provides diagnostics capabilities for HP printers connected to TCP/IP networks using full-featured HP Jetdirect print servers. Value-based print servers, such as - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 23
management, it is well-integrated with HP Jetdirect print servers and HP printers to provide enhanced management features. To use HP Web Jetadmin, see the online help and documentation supplied with the software. System Requirements HP Web Jetadmin software runs on Microsoft Windows NT 4.0, Windows - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 24
on the local system: 1. Download the installation files from HP online support at http://www.hp.com/go/webjetadmin. 2. Follow the instructions on the screen to install the HP Web Jetadmin software. Note Installation instructions are also contained in the HP Web Jetadmin install file. Verifying - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 25
: http://systemname.domain:port/ Follow the instructions on the appropriate home page to configure or modify your printer. Note You can also substitute the systemname.domain with the TCP/IP address. Removing HP Web Jetadmin Software To remove HP Web Jetadmin software from your Web server, use the - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 26
Software HP Internet Printer Connection software allows you to set up Internet printing from Windows NT 4.0 and Windows 2000 clients. 1. To obtain the software: Download the HP Internet Printer Connection software from HP online support at: http://www.hp.com/support/net_printing ENWW HP Software - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 27
2. To install the software and set up the print path to the printer, follow the instructions provided with the software. Contact your network administrator to get the IP address or URL of the printer to complete the setup. HP Software System Requirements G Computer running Microsoft Windows NT 4.0 ( - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 28
screen. (You may need your printer CD-ROM to install the driver.) 6. To complete the print path setup, follow the instructions on the screen. Windows Me IPP Client The IPP implementation on the HP Jetdirect print server is compatible with Windows Me IPP-client software. The IPP client is installed - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 29
of printers using IP/IPX G Tight integration with Novell's NDS and NWAdmin G Status updates from printers G Simplified Automatic Driver Download G Reduced SAP Traffic G Reduced number of required NetWare User Licenses G Native TCP/IP printing with NetWare 5.x, 6.0 ENWW HP Software Solutions - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 30
to obtain the related documentation: I Visit http://www.hp.com/go/hpgate_sw I Select and follow the instructions for downloading drivers and software. System requirements and Novell Client support are included in the documentation supplied with the software. ENWW HP Software Solutions Summary 30 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 31
information. 4. Select and open the HP WPS Assistant folder. 5. Run the HP WPS Assistant utility, then follow the instructions on the screen. Note Optionally, for (such as the HP LaserJet Utility for Mac OS) to configure and manage your printer for printing. ENWW HP Software Solutions Summary 31 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 32
how to use the Chooser to select and set up a Mac OS computer to print to your HP printer. Installing the Printer Software If the HP LaserJet Utility was included on your printer's CD-ROM, see your printer documentation for installation instructions, then skip to the next section to configure the - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 33
is shown on the configuration page. See the hardware installation guide for your print server or your printer's Getting Started guide for instructions on printing a configuration page. I Select the printer from the Available Printers list and click OK. Verifying Network Configuration To verify your - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 34
printer and have set up print queues to that printer, use caution when changing the printer name again. If you rename the printer again, the queues for that printer with the software. You can name your printer anything you like-for example, "Michael's LaserJet 4000." The HP LaserJet Utility has the - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 35
, which is set by the router, this utility lets you select the zone on which your printer appears. The zones on which your printer can reside are limited by your network configuration. The HP LaserJet Utility only enables you to select a zone that is already configured for your network. Zones are - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 36
you can continue working while the printer is printing your job. 8. Exit the Chooser. To display your user name on the network when you are printing documents, go into the Control Panel on your Mac OS computer, select Sharing Setup, then type your owner name. ENWW HP Software Solutions Summary 36 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 37
Select Print Window from the File menu, or if no window is open, select Print Desktop. The Print dialog box appears. 2. Click Print. If the printer prints the job, you have connected your printer to your network correctly. If your printer does not print, see Chapter 8. ENWW HP Software Solutions - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 38
based tools include Telnet, a Web browser, the printer control panel, arp and ping commands (when the default IP address is 192.0.0.192), or SNMP-based management software. TCP/IP configuration values assigned manually will be retained when powered off/on. The print server can be reconfigured to use - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 39
from the factory or after a cold-reset), the HP Jetdirect print server has no IP address. A default IP address is no longer available), a default IP address will not be assigned. Instead, the print server will continue supported TCP/IP configuration tools if necessary. ENWW TCP/IP Configuration 39 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 40
the local link, and access to or from the Internet will not be available. The default gateway address will be the same as the link-local address. If a duplicate address is sensed, the HP Jetdirect print server will automatically reassign its address, if necessary, in accordance with standard link - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 41
transmitted. However, this parameter may be disabled through supported configuration tools such as Telnet, a Web browser, and SNMP management applications. HP Jetdirect Wireless Print Server. When initially powered on, a factory-default wireless print server that has no connection to a network will - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 42
in the following ways: G Using Software. You can use your printer installation software or the HP Jetdirect print server installation software on supported systems. For more information see Chapter 2, "HP Software Solutions Summary". To configure a wireless print server with a valid IP address - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 43
to the embedded Web server on the HP Jetdirect print server and setting the configuration parameters. For more information, see Chapter 4. G Printer Control Panel. (Internal Jetdirect print servers only) You can manually enter the configuration data using the printer control panel keys. The control - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 44
HP Jetdirect print server for TCP/IP network operation. When powered on, the Jetdirect print configuration data for the print server. The Jetdirect print server downloads this file using TFTP. services (see Using DHCP). However, Windows NT/2000 systems may require third-party software for TFTP support - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 45
as a printer control panel, are limited to select parameters. G Ease of configuration management. Network configuration parameters for the entire network can be in one location. G Ease of HP Jetdirect print server configuration. Complete network configuration can be automatically downloaded each - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 46
The BOOTP reply may contain the name of a configuration file containing enhanced configuration parameters. If the HP Jetdirect print server finds such a file, it will use TFTP to download the file and configure itself with these parameters. For a description of entries, see "TFTP Configuration File - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 47
192.168.40.3:\ :T144="hpnp/picasso.cfg": Note that the configuration data contains "tags" to identify the various HP Jetdirect parameters and their settings. Entries and tags supported by the HP Jetdirect print server (firmware version x.24.00 or later) are listed in Table 3.1. Table 3.1 Item Tags - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 48
but causes the BOOTP daemon to download the host name to the HP Jetdirect print server. The host name will be printed on the Jetdirect configuration page, name tag. Specifies the domain name for the HP Jetdirect print server (for example, support.hp.com). It does not include the host name; - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 49
, for use with supported Scan devices. T144 -- An HP-proprietary tag that specifies HP-proprietary tag to set the idle timeout (seconds), which is the amount of time that a print printer. 1: Disable buffer packing. Data is sent to the printer when received. T147 -- Write Mode option. An HP - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 50
3.1 Item Tags Supported in a BOOTP/DHCP Boot file (4 of 4) RFC 2132 Option Description T149 -- Interlock Mode option. An HP-proprietary tag that specifies whether an acknowledgement (ACK) on all TCP packets is required before the printer is allowed to close a Port 9100 print connection. To - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 51
# # Example of an HP Jetdirect TFTP Configuration File # # Allow only Subnet 192.168.10 access to peripheral. # Up to 10 'allow' entries can be written through TFTP. # Up to - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 52
3.2 List of Supported TFTP Parameters (1 of 2) General G passwd: G ssl-state: G sys-location: G tftp-parameter-attribute: G sys-contact: TCP/IP Main G host-name: G pri-wins-svr: G domain-name: G sec-wins-svr: G dns-svr: G smtp-svr: TCP/IP Print Options G 9100-printing: G interlock - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 53
-tree: G ipx-toner-low: AppleTalk G appletalk: G name-override: DLC/LLC G dlc/llc: Other Settings G link-type: G MFP-config: G webscan-config: G usb-mode: G scan-idle-timeout: G status-page-lang: G scan-email-config: Support G support-name: G support-url: G support-number: G tech - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 54
print server configuration parameters through Telnet, HP Web Jetadmin, or embedded Web server. The password may be cleared by a cold reset. sys-location: Identifies the physical location of the printer (SNMP sysLocation object). Only printable ASCII characters are allowed. The maximum length - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 55
pages. interlock: Specifies whether an acknowledgement (ACK) on all TCP packets is required before the printer is allowed to close a Port 9100 print connection. To accommodate multiport print servers, a Port Number and Option value are specified. Port Numbers can be 1 (default), 2, or 3. Option - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 56
Access Control allow: netnum [mask] Makes an entry into the host access list stored on the HP Jetdirect print server. Each entry specifies a host or network of hosts that are allowed to connect to the printer. The format is "allow: netnum [mask]" where netnum is a network number or host IP address - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 57
identify the source facility of a message (for example, to identify the source of selected messages during troubleshooting). By default, the HP Jetdirect print server uses LPR as the source facility code, but local user values of local0 through local7 can be used to isolate individual or groups of - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 58
supports only a single TCP connection, the idle timeout balances the opportunity of a host to recover or complete a print job against the ability of other hosts to access the printer ) that the HP Jetdirect print server will advertise set to 0, this parameter instructs the print server not to allow - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 59
(SNMP v1, v2, v3) as well as communications with HP Web Jetadmin. In addition, firmware upgrades through current HP downloading utilities will be disabled. get-cmnty-name: Specifies a password that determines which SNMP GetRequests the HP Jetdirect print server will respond to. This is optional. If - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 60
the IPX frame type setting available for your print server model: AUTO (default), EN_SNAP, EN_8022, EN_8023, EN_II, TR_8022, TR_SNAP. ipx-sapinterval: Specifies the time interval (1 to 3600 seconds) that the HP Jetdirect print server waits between Service Advertising Protocol (SAP) broadcasts on - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 61
toner-low: Enables or disables IPX toner-low notification. 0 disables, 1 (default) enables. AppleTalk appletalk: Enables or disables AppleTalk (EtherTalk) protocol operation on the print disables the Web Scan feature on the print server when connected to a supported device. 0 disables, 1 (default) - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 62
with your multifunction or all-in-one peripheral. 0 (default): disables client software support (allows printing only). 1: enables client software support (allows printing and scanning). usb-mode: Specifies the communication mode over the USB port on the HP Jetdirect print server. G Auto (default - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 63
-name: Typically used to identify the name of a person to contact for support of this device. support-number: Typically used to specify a phone number or extension to call for support of this device. support-url: A Web URL for product information on this device over the Internet or an intranet - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 64
one of several auto configuration mechanisms that the HP Jetdirect print server uses. If you have a DHCP server on your network, the HP Jetdirect print TFTP parameters, see "Using BOOTP/TFTP". Note DHCP services must be available on the server. Refer to your system documentation or online help - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 65
print server's IP configuration data. Note This information is provided as an overview. For specific information or for additional support, see the information supplied with your DHCP server software. Note To avoid problems resulting from IP addresses that change, HP recommends that all printers - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 66
ranges of IP addresses within a scope. 7. In the Lease Duration section, select Unlimited, then select OK. HP recommends that all printers be assigned infinite leases to avoid problems resulting from IP addresses that change. Be aware, however, that selecting an unlimited lease duration for the - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 67
the Add Reserved Clients window to set up a reservation for that printer: a. Type the selected IP address. b. Obtain the MAC address DHCP Options and select one of the following: Scope - if you want Name Services only for the selected scope. Global - if you want Name Services for all scopes. b. - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 68
G Once the address appears in the list of IP addresses, select OK. This returns you to the DHCP Options window. If the address you have just added appears in the list of IP addresses (near the bottom of the window) return to step 10d. Otherwise, repeat step 10c. d. In the DHCP Options window, select - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 69
your HP Jetdirect-connected printer is available on the HP Jetdirect configuration page.) d. Under "Supported types", select DHCP only, then click Add. (Note: Selecting Both or BOOTP only will result in a configuration through BOOTP due to the sequence in which HP Jetdirect print servers initiate - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 70
or servers. If you do not want your HP Jetdirect print server configured through DHCP, you must reconfigure the print server with a different configuration method. 1. (For internal print servers) If you use the printer control panel to set Manual or BOOTP configuration, then DHCP will not be - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 71
and complete your configuration session (using Telnet, for example), the TCP/IP protocol for the print server is re-initialized and all current configuration information is deleted. The print server then attempts to acquire new configuration information by sending DHCP requests on the network to - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 72
to a RARP request from the HP Jetdirect print server and to supply the IP address to the print server. 1. Turn the printer off. 2. Log onto your for instructions on starting the RARP daemon. 6. Edit the /etc/hosts file to add your designated IP address and node name for the HP Jetdirect print server - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 73
configuration page) and the node name for the HP Jetdirect print server. For example: 00:01:E6:a8:b0:00 laserjet1 Note If your system uses Network Information Service (NIS), you need to incorporate changes to the NIS host and ethers databases. 8. Turn the printer on. 9. To verify that the card is - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 74
configure an HP Jetdirect print server with an IP address using an ARP (Address Resolution Protocol) command from a supported system. as Telnet, embedded Web server, or HP Web Jetadmin software) to configure other IP parameters. To configure a Jetdirect print server, use the following commands: arp - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 75
server, additional arp and ping commands will be ignored. Once the IP address is configured, arp and ping cannot be used unless the print server is reset to factory values (see Chapter 8). On UNIX systems, the arp -s command may vary between different systems. Some BSD-based systems expect the - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 76
other tools (for example, TFTP, embedded Web server, or HP Web Jetadmin software). Creating a Telnet Connection To use Telnet commands with the HP Jetdirect print server, a route must be available from your workstation to the print server. If the print server and your computer must have a similar IP - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 77
> where is the IP address configured on the HP Jetdirect print server, and is the IP address of the other dynamic configuration methods may no longer function. Whenever you are manually changing an IP address, you should also reconfigure the subnet mask - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 78
A Typical Telnet Session Initiating a typical Telnet session is illustrated below. ENWW TCP/IP Configuration 78 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 79
, enter Menu. For more information, see "User Interface Options". For a list of supported commands and parameters, see "Telnet Commands and Parameters". User Interface Options The HP Jetdirect print server provides two interface options to enter Telnet commands: a Command Line Interface (Default - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 80
the Telnet command line interface, you can set configuration parameters using the following procedures: Note During a Telnet session, enter ? to view available configuration parameters, the correct command format, and a list of commands. To list additional (or advanced) commands, enter the command - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 81
and Parameters. Table 3.4 lists the available Telnet commands and parameters. Note If a parameter is supplied dynamically (for example, from a BOOTP or DHCP server), its value cannot be changed using Telnet without first setting Manual configuration. To set Manual configuration, see the ip-config - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 82
Alpha-numeric string (up to 255 characters), typically used to identify the name of a network or device administrator. ssl-state Sets the print server's security level for Web communications: 1 (default): Forced redirection to the HTTPS port. Only HTTPS (secure HTTP) communications can be used - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 83
for Ad Hoc network association requests. 10: (default) Use channel 10 (2457 MHz). 11: Use Channel 11 (2462 MHz). The print server will use this channel to broadcast its availability if it fails to detect and associate with the specified Ad Hoc network on any channel. auth-type Specify a link-based - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 84
wpa-auth-type command). Use this command to specify server-based authentication methods used on your network. For a brief description of supported authentication protocols, see Chapter 1. None: (default) Server-based network authentication is not used. EAP_MD5: An authentication method that uses 802 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 85
: Dynamic Wi-Fi Protected Access (WPA) and WEP encryption protocols are supported. Use the wpa-auth-type command to select a compatible EAP authentication type: G For EAP/PSK authentication, the print server should use Robust encryption (WPA encryption protocols). G For EAP/802.1x authentication - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 86
device. ip-config Specify the configuration method: manual: The print server will wait for IP parameters using manual tools (such as Telnet, embedded Web server, control panel, installation/management software). Status will be User Specified. bootp: The print server will send BOOTP requests on the - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 87
.1 as the IP address of the default gateway for the print server. Note: If the HP Jetdirect print server is configured by DHCP and you manually change the subnet mask or the default gateway address, you should manually change the print server's IP address. This will release the DHCP-assigned address - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 88
pages. interlock Specifies whether an acknowledgement (ACK) on all TCP packets is required before the printer is allowed to close a Port 9100 print connection. To accommodate multiport print servers, a Port Number and Option value are specified. Port Numbers can be 1 (default), 2, or 3. Option - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 89
Control Command Description allow Makes an entry into the host access list stored on the HP Jetdirect print server. Each entry specifies a host or network of hosts that are allowed to connect to the printer. The format is "allow netnum [mask]" where netnum is a network number or host IP address - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 90
troubleshooting). By default, the HP Jetdirect print server uses LPR as the source facility code HP software applications (through UDP port 427) to automate device discovery. mdns-config Enables or disables Multicast Domain Name System (mDNS) services service. The default service name is the printer - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 91
service to use for printing.To set this parameter, choose one of the following printing option numbers: 1: Port 9100 printing 2: IPP port printing the printer, typically port 9100 printing or LPD binps. ttl-slp Specifies the IP multicast "Time To Live" (TTL) setting for Service Location Protocol - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 92
a forced TCP/IP reconfiguration (for example, when powered off/on or manually configured to use BOOTP/DHCP). DEFAULT_IP: sets the legacy default IP address 192 parameter) The IP address of the system from which the HP Jetdirect print server's IP address was configured. TCP Conns Refused (Read-only - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 93
communications with management applications, such as HP Web Jetadmin. In addition, firmware upgrades through current HP downloading utilities will be disabled. get-cmnty-name Specifies a password that determines which SNMP GetRequests the HP Jetdirect print server will respond to. This is optional - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 94
of the print server. ipx-frametype Specifies the IPX frame type settings available for your print server model: HP Jetdirect print server will wait to check for print jobs in a print queue. The default is 2 seconds. ipx-banner Enables or disables printing an IPX banner page through Printer - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 95
zone on which the printer is located. Phase (Read-only parameter) AppleTalk phase 2 (P2) is preconfigured on the HP Jetdirect print server. Status ( HP Jetdirect print server is awaiting data. DISABLED: Indicates that AppleTalk was manually disabled. INITIALIZING: Indicates that the print server - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 96
(MFP config) Enable or disable print server support of the client software provided with your multifunction or all-in-one peripheral. 0 (default): disables client software support (allows printing only). 1: enables client software support (allows printing and scanning). ENWW TCP/IP Configuration - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 97
: A standard connection that supports bi-directional communications between the printer and print server. The print server sends print data and receives status from the printer. G UNIDIR: A standard connection in which data is transferred in one direction only (to the printer). usb-speed (Read - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 98
this device over the Internet or an intranet. tech-support-url A Web URL address for technical support over the Internet or an intranet. Menu Interface An optional . Note Changes are not saved on the Jetdirect print server until you exit a menu and, when prompted, choose to save your changes - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 99
IPX/SPX Menu 5. AppleTalk Menu 6. DLC/LLC Menu 7. Other Settings 8. Support Settings 9. Wireless Settings ?. Help e. Exit Menu 0. Exit Telnet Enter Selection .168.2.21 TFTP Server : 192.168.2.21 TFTP File Name : hpnp/print.cfg Domain Name : Not Specified DNS Server : Not Specified Pri WINS - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 100
Enter. 2. Type quit, then press Enter to exit Telnet. 3. Power the print server off/on. Note This procedure resets all TCP/IP parameters, but only Web Server You can set IP parameters on HP Jetdirect print servers that support the embedded Web server. For more information, refer to - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 101
Jetdirect wireless print servers, you can also set basic wireless network connection parameters. For a summary of the available menu items, see Appendix C. Note For instructions on using the control panel for your printer, refer to your printer documentation. When accessing the HP Jetdirect menu - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 102
IP address of the print server to one that can be used on the new network, or erase the current IP address and configure another address after you are installed on the new network. See Chapter 8, "Troubleshooting the HP Jetdirect Print Server," for instructions to reset the print server to factory - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 103
pages for the HP Jetdirect print server and the attached network device (such as a printer or multifunction, all-in-one device). Tabs across tab served by the Jetdirect print server. G If Web pages for the attached device are not available, then the Jetdirect print server provides two tabs: - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 104
HP Jetdirect Home Tab Figure 4.1 Typical HP Jetdirect Home Tab Networking Tab Menu items in left margin Figure 4.2 HP Jetdirect Networking Tab For network parameter descriptions, see "Networking Tab". ENWW Using the Embedded Web Server 104 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 105
to known problems experienced during testing, we recommend that you do not use the following browsers: G Netscape Navigator 6.2.x with SSL Supported HP Web Jetadmin Version HP Web Jetadmin is a browser-based, enterprise management tool for network devices. It is available from HP online support at - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 106
server is turned on. Or, you can manually configure IP parameters using the printer's control panel (for selected printers with internal print servers), Telnet, the "arp" and "ping" commands, HP Web Jetadmin or other management software. For more information on TCP/IP configuration options, see - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 107
See Mgmt. Protocols. Value-based, non-upgradeable HP Jetdirect print servers (for example HP Jetdirect 175x and 200m) do not support a secure embedded Web server. 4. An embedded Web server page will be displayed, either the Home page of the HP Jetdirect print server or a device page served by a Web - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 108
on the HP Jetdirect print server may result in printing failures for clients that have been configured to print to this printer using the and reinstall it. G Features and configuration parameters not supported by value-based print servers, such as HP 175x and 200m, will not appear. G Novell NetWare - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 109
model name of the printer or multifunction all-in-one device) connected to the network through the HP Jetdirect print server. Other information that your browser settings. Runs the Web Scan server on the HP Jetdirect print server if it supports the attached network device and is enabled. Web Scan - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 110
configuration pages. The product number of the HP Jetdirect print server (for example HP J4169A). The version of the operating instructions installed on the HP Jetdirect print server. The Internet Protocol address configured on the HP Jetdirect print server. For general information on IP addresses - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 111
Info G Configuration Page Sending Product Information to HP The first time that you access the Networking HP using the Internet. Product identification and usage data collected by HP will be used to improve product features and services. Personal data is not collected in accordance with HP - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 112
summarized in Table 4.3. For more information on setting up your HP Jetdirect wireless print server, see Appendix B. The 802.11b tab displays a connection. This button will launch a configuration wizard that will guide you through the required 802.11b wireless configuration parameters and, depending - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 113
on the HP Jetdirect print server is Ad Hoc. To initially communicate with the print server, your wireless computer must be set up for Ad Hoc mode. Channel (Ad Hoc mode only) The channel selection identifies the radio frequency that the print server will use to broadcast its availability if it - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 114
(that is, a shared "password" value) for network access and communications. Each device on the network must use the same key. The HP Jetdirect print server supports IEEE 802.11 Wired Equivalent Privacy (WEP) keys for encrypted network communications. If you select Shared Key authentication, you must - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 115
4.3 Item 802.11B Configuration Parameters (3 of 7) Description Enable Protocols Enable (check) or disable (clear) the EAP protocols supported by the print server. LEAP: (Lightweight Extensible Authentication Protocol). LEAP is a Cisco Systems, Inc. proprietary protocol. LEAP requires an EAP User - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 116
to identify the weakest cipher allowed. Early browsers may only support 40-bit (Low) encryption levels. Jetdirect Certificate (EAP-TLS 's identity, a CA (or "Root") certificate must be installed on the print server. This CA certificate must be issued by the Certificate Authority who signed - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 117
wizards. Changes to wireless parameters through a wizard will always cause the print server to reauthenticate. If disabled (default), the print server will not attempt reauthentication unless configuration changes cause the print server to disconnect and reconnect to the network. If enabled, the - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 118
as the active key. The different key positions will have different encryption and decryption results. The HP Jetdirect wireless print server supports WEP keys for 40/64-bit and 104/128-bit encryption. To enter one or more WEP keys: Input keys in: Select whether you'll use alphanumeric characters or - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 119
encryption, you may select one of the following options: G Basic Encryption: Dynamic WEP encryption is supported. G Robust Encryption: Dynamic Wi-Fi Protected Access (WPA) and WEP encryption protocols are supported. When configured for EAP/PSK authentication, the print server uses Robust Encryption - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 120
the print server is powered on. If you select Manual, then basic IP parameters can be manually entered using this Web page, or using other available tools the Domain Name System (DNS) domain that the HP Jetdirect print server resides in (for example, support.hp.com). It does not include the host name - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 121
are disabled. For more information, see Appendix A. Syslog Maximum Messages Specifies the maximum number of syslog messages that can be sent by the HP Jetdirect print server on a per-minute basis. This setting allows administrators to control the log file size. The default is 10 per minute. If set - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 122
Page Specifies whether to enable or disable printing of an LPD banner page for print jobs. For HP Jetdirect external print servers that provide multiple ports, you can configure each port. For internal print servers, only a single port is available (Port 1). Default IP Specifies the IP address - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 123
the NDS print server, printer, and queue objects using the embedded Web server. To create these objects, use other available tools or utilities. Table 4.5 Item IPX/SPX Settings (1 of 2) Description IPX/SPX Enable Enables or disables the IPX/SPX protocols on the HP Jetdirect print server. If - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 124
To disable NDS support, leave this field blank. Note: NDS objects cannot be created by the embedded Web server. Job Poll Interval Specifies the time interval (seconds) that the HP Jetdirect print server will wait to check for print jobs in a print queue. PJL Configuration For Printer Job Language - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 125
to indicate that it is a duplicate. Print Type Identify the type of printer being advertised on the network. Up to two types can be displayed (for example, HP LaserJet and LaserWriter). Zone Select an available AppleTalk network zone for the printer. By default, the zone currently selected will - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 126
is a password to be able to configure (or "write") SNMP information on the HP Jetdirect print server. An SNMP Get Community Name is a password to retrieve (or "read") SNMP information on the HP Jetdirect print server. An incoming SNMP SetRequest or GetRequest command must contain the appropriate Set - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 127
Upgrade: (for print servers that support firmware upgrades) to update your HP Jetdirect print server with new features and enhancements G LPD Queues: for setting up print queues used in printing under LPD (line printer daemon) printing services G USB Settings: (external print servers only) to - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 128
HP software (for example, the HP Standard Port). FTP Printing Enable or disable File Transfer Protocol services available on the HP Jetdirect print server for printing. For more information, see Chapter 6. LPD Printing Enable or disable the Line Printer Daemon services on the HP Jetdirect print - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 129
and communication mode (full- or half-duplex) for HP Jetdirect 10/100TX print servers. The available settings are listed below. CAUTION: If you change e-mail Simple Mail Transport Protocol (SMTP) server, for use with supported Scan devices. Scan Idle Timeout Specifies the number of seconds that an - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 130
during troubleshooting). By default, the HP Jetdirect print server uses LPR as the source facility code, but local user values of local0 through local7 can be used to isolate individual or groups of print servers. On fatal error (Supported external print servers only) Specify the print server - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 131
scanning facility installed on client computers through software supplied with the HP multifunction device (MFP or All-in-One). If disabled, the print server will not allow client software device functions other than network printing. Support for the print server's Web Scan function is controlled - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 132
will depend on the printer, typically 9100 Printing or LPD Printing (BINPS). Firmware Upgrade For print servers that support firmware upgrades, this page allows you to upgrade the print server with new features. The firmware upgrade file for the print server must be available on your system. To - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 133
prior to X.24.00 series, you must perform the upgrade again if supported non-English languages are desired. LPD Queues The LPD Queues page allows you to specify LPD (line printer daemon) print queues on the Jetdirect print server. For more information on LPD printing and print queues, see Chapter - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 134
stringname1 and stringname2 are specified as two separate string names with different values. Append String Name Enter the name of one or more strings to be added after (or appended to) the print data. You specify string names and values in the table at the bottom of the page. To append a long - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 135
Parameters (2 of 3) Description Queue Type Processing instruction for the queue. Choose from these four queue types: G RAW -- No processing. The line printer daemon treats the data in a raw queue as a print job that has already been formatted in PCL, PostScript, or HP-GL/2, and sends it to the - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 136
and a queue type of "raw". Then, when you send a print job consisting of through queue az_queue, the job sent to the printer is "abcxyz". Instructions for setting up an LPD printer are different for different operating systems; refer to Chapter 5, "Configuring for - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 137
you had an LPD printer and wanted to reset it at the start of each print job, you could set up a user-defined print queue named "clear_printer" that issues a PCL reset command (Escape-E) at the beginning of each job. You could set this up as follows: First, set up the print queue: a. Name a string - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 138
provides one-way printer communication from the print server to the printing device. The communication level set by the print server is reported on the Jetdirect configuration page. Select the Page Description Language (PDL) for the Jetdirect configuration page data sent to the printer. Available - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 139
following tabs: Status (default), Wizard, Restore Defaults. The available settings depend on your particular print server model. Value-based, non-upgradeable HP Jetdirect print servers (for example HP Jetdirect 175x and 200m) do not support a secure embedded Web server. ENWW Using the Embedded Web - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 140
page allows you to run the HP Jetdirect Security Configuration Wizard. This wizard will guide you through the print server's security configuration needed for your . The default settings displayed depend on the features supported by the print server. Only the security settings listed are restored - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 141
used to configure specific SNMP settings: G Enable SNMPv3: (Full-featured print servers only) Enable SNMP v3 and create an SNMP v3 account. if you manage devices using HP Web Jetadmin. See SNMP. G Enable SNMPv1/v2 read-only access: Enable this option to allow support of current tools that rely - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 142
through all available security settings supported by your print server. : Enable this option to allow management software that use SNMP v1/v2. If selected print servers only) Enable this option to create an SNMP v3 account. Creating an SNMP v3 account is not recommended if you manage devices using HP - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 143
such as the embedded Web server, Telnet, and HP Web Jetadmin. In addition, for selected EIO printers, the password is shared with the printer (see Printer Password Synchronization below). If a password is set and you attempt to access Jetdirect print server settings, you will be prompted for a user - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 144
one of the following procedures: G Restore both the printer and the Jetdirect print server to factory-default states (for example, through a cold-reset), and then reconfigure your settings. G Manually set the same administrator password using both the printer on the HP Jetdirect print server: G - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 145
Configure to update or install a new one. See Configuring Certificates. A CA certificate is not saved when the print server is reset to factory-default values The maximum certificate size that can be installed on the HP Jetdirect print server is 3072 bytes. Configuring Certificates When you click - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 146
exit Certificates configuration (for example, by failing to use the Cancel button), an Operation Failed screen may appear. If so, wait approximately two minutes before entering the wizard again. Table 4.12 Certificate Configuration Screens (1 of 4) Certificate Options Choose from the options - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 147
, EAP authentication will be disabled and network access will be denied. The CA Certificate will also be removed on a cold-reset of the print server, where factory-default settings are restored. Certificate Validity Use this screen to specify how long the Jetdirect self-signed certificate will be - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 148
Name will be used to uniquely identify the device. For HP Jetdirect wireless print servers using EAP authentication, some authentication servers may need to three characters. (required) Country/Region. Two-character ISO 3166 country/region code. For example, use "gb" Great Britain or "us" for USA - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 149
Use this tab to display the Access Control List (ACL) on the HP Jetdirect print server. An access control list (or host access list) specifies individual , or networks of host systems, that will be allowed to access the print server and the attached network device. Up to 10 entries can be included - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 150
. You may lose your ability to communicate with the HP Jetdirect print server if your system is not properly specified in the through the embedded Web server or IPP -- the Internet Printing Protocol) are allowed access to the print server regardless of access control list entries. To disable access - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 151
HTTPS communications. HP wired print servers, by factory default, are configured to allow HTTPS or HTTP. Although not recommended, you may choose to accept both HTTPS and HTTP communications that are not secure by disabling (clearing) the Encrypt All Web Communication checkbox. To support the use - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 152
disable SNMP v1, v2c and v3 agents on the print server, depending on the print server model. Value-based print servers do not support an SNMP v3 agent. For a description of SNMP selections, see Table 4.7. SNMP v3. The HP Jetdirect print server includes an SNMP v3 (Simple Network Management Protocol - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 153
TCP/IP. Enable Print Services Enable or disable various print services supported by the print server: port 9100, LPD (Line Printer Daemon), IPP (Internet Printing Protocol), FTP (File Transfer Protocol). Disable unused print services to prevent access through those services. ENWW Using the - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 154
protocols supported by the print server: SLP (Service Location Protocol). If enabled (checked), the HP Jetdirect print server sends currently stored on the HP Jetdirect print server. This information is often useful to diagnose performance and operational problems associated with the network - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 155
links to Product and Technical Support pages. The default Web links include HP online support and HP product information Web pages (Internet access is required). HP Web Jetadmin HP Web Jetadmin is HP's premier network peripheral management software tool. A link to HP Web Jetadmin will be displayed - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 156
Help The Help page in the Networking tab provides a quick summary of the HP Jetdirect embedded Web server features. In the Help page, a link to the latest information on the embedded Web server is provided (Internet access is required). ENWW Using the Embedded Web Server 156 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 157
for LPD Printing Introduction The HP Jetdirect print server contains an LPD (Line Printer Daemon) Server module to support LPD printing. This chapter describes how to configure the HP Jetdirect print server for use with various systems that support LPD printing. These instructions include: G LPD - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 158
the protocol and programs associated with line-printer spooling services that may be installed on various TCP/IP systems. Some of the widely used systems in which the HP Jetdirect print server functionality supports LPD include: G Berkeley-based (BSD) UNIX systems G HP-UX G Solaris G IBM AIX G Linux - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 159
on the HP Jetdirect printer configuration page. If you have not printed a configuration page from your printer, see the hardware installation guide for your print server or your printer documentation for instructions. You must also have the following: G An operating system that supports LPD printing - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 160
or the embedded Web server, Chapter 4). If the queue name is not one of the above, the HP Jetdirect print server assumes it to be raw1. Step 3. Printing a Test File Print a test file using the LPD commands. For instructions, see the information provided for your system. ENWW Configuring for LPD - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 161
lf=/usr/spool/lpd/error_log_filename:\ :sd=/usr/spool/lpd/printer_name: where printer_name identifies the printer to the user, node_name identifies the printer on the network, and remote_printer_name_argument is the print queue designation. For more information on printcap, see the printcap man page - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 162
: If your printer does not support automatic switching between PostScript, PCL, and HP-GL/2 languages, use the printer's control panel (if the printer has one) to select the printer language or rely on the application to select the printer language via commands embedded in the print data. Make - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 163
(node name of the HP Jetdirect print server) 7. Select a remote printer name. Type text for ASCII or raw for PostScript, PCL, or HP-GL/2. Type auto to let the line printer daemon select automatically. Type binps to instruct the PostScript interpreter to interpret the print job as binary PostScript - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 164
lpr -Pprinter_name file_name where printer_name is the designated printer and file_name refers to the file to be printed. Examples (for BSD-based systems): Text File: lpr -Ptext1 textfile PCL File: lpr -Praw1 pclfile.pcl PostScript File: lpr -Praw1 psfile.ps HP-GL/2 File: lpr -Praw1 hpglfile.hpg For - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 165
to configure Windows NT/2000 networks to use the HP Jetdirect LPD (Line Printer Daemon) services. The process consists of two parts: G Installing TCP/IP software (if not already installed). G Configuring a network LPD printer. Installing TCP/IP Software (Windows NT) This procedure lets you check - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 166
software: I Windows 2000-In the Local Area Connection Properties window, click Install. In the Select Network Component Type window, select Protocol and click Add to add the Internet Protocol (TCP/IP). Follow the instructions Microsoft TCP/IP Printing service. Follow the instructions on the screen. - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 167
printer by performing the following steps. 1. Verify that the Print Services for Unix is installed (required for LPR port availability printer window: a. Enter the DNS name or IP address of the HP Jetdirect print server. b. For the name of the printer or print queue on the HP Jetdirect print - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 168
. Files that are raw are formatted files in PCL, PostScript, or HP-GL/2 printer languages. If the queue type is binps, the PostScript interpreter is instructed to interpret the print job as binary PostScript data. For a three-port HP Jetdirect external print server, attach a port number to the queue - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 169
Note For a three-port HP Jetdirect external print server, attach a port number to the queue name (for example, raw1, raw2, or raw3). 8. Ensure that the port is selected in the Add Printer list of the available ports, then click Next. 9. Follow the remaining instructions on the screen to complete - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 170
the NT/2000 server using the Windows Add Printer utility in the Printers folder. LPD on Windows XP Systems This section describes how to configure Windows XP networks to use the HP Jetdirect LPD (Line Printer Daemon) services. The process consists of two parts: G Adding Windows Optional Networking - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 171
in lowercase) the name of the print queue for the HP Jetdirect print server (for example: raw, text, auto, or binps.) c. Click OK. 6. Select the manufacturer and printer model. (If necessary, click Have Disk and follow the instructions to install the printer driver.) Click Next. 7. Click Yes to keep - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 172
providing lpd, enter the DNS name or IP address of the HP Jetdirect print server. 6. In the dialog box labeled Name of printer or print queue on that server, (in lowercase) type the name of the print queue for the HP Jetdirect print server (for example: raw, text, auto, binps, or user-specified - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 173
8 is not available on Mac OS 8.0. Assigning an IP Address Before you can set up a printer for LPR printing, assign an IP address to the printer or print server. Use the HP LaserJet Utility to configure the printer IP address as follows: 1. Double-click HP LaserJet Utility in the HP LaserJet folder - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 174
up through Telnet or the embedded Web server, see Chapter 4). For a three-port HP Jetdirect external print server, attach a port number to the queue name (for example, raw1, raw2, or raw3). 7. Click Verify to verify that the printer was found. 8. Click OK or Create, depending on your version of the - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 175
is a way to use FTP to send print files from a client system to an HP Jetdirect-connected printer. In an FTP printing session, the client connects and sends a print file to the HP Jetdirect FTP server which in turn passes the print file to the printer. The HP Jetdirect FTP server can be enabled or - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 176
the printer (such as PostScript, PCL, or unformatted text). For formatted print jobs, you must first print to a file from your application using the driver for the selected printer, then transfer the print file to the printer through an FTP session. For formatted print files, use binary (image) type - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 177
between the client and the FTP server. The HP Jetdirect print server supports up to four control connections (or FTP sessions) simultaneously. If the number of allowed connections is exceeded, a message indicating that service is not available will be displayed. FTP control connections use TCP - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 178
on the client system. In addition, the available HP Jetdirect ports for printing will be displayed. HP Jetdirect internal print server cards provide a single port (Port 1). HP Jetdirect external print servers with multiple ports will display all available ports, with Port1 the default port. To - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 179
specifies a user. Any user will be accepted and can print to the selected port. selects a port number for printing. For HP Jetdirect single-port print servers, only port1 is available. For multiport print servers, specify port1 (default), port2, or port3. / specifies the root - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 180
Server (2 of 2) Command ascii Ctrl C rhelp remotehelp Description Configures an FTP ASCII file transfer. HP Jetdirect print servers support only non-print format control for character transfers (standard values for spacing and margins are used). Press the Ctrl and C keyboard keys simultaneously - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 181
>>: susan_g 001 Username Ok, send identity as password Password: 230- Hewlett-Packard FTP Print Server Version 2.0 Directory: Description: PORT1 Print to port 1 HP color LaserJet 4500 To print a file, use the command: put [portx] or cd to a desired port and use - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 182
to minimize unauthorized access to network configuration parameters and other data stored on HP Jetdirect print servers. The features may differ depending on the version of firmware resident on the print server. CAUTION Although these features can help to minimize unauthorized access to stored - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 183
interface to configure wireless encryption and authentication settings. Network Protocol Control G Network printing, printing services, device discovery, and management protocols on the HP Jetdirect print server can be enabled or disabled. By disabling unused or unnecessary protocols, unauthorized - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 184
G Configured on the HP Jetdirect print server using TFTP (Chapter 3), Telnet (Chapter 3), embedded Web server (Chapter 4), or management software. Telnet Control G G For wireless print servers, enhanced authentication and wireless encryption methods are supported. For example, support for 802.1x - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 185
Lock G Selected HP printers provide a control panel lock that prevents access to HP Jetdirect internal print server configuration parameters. In many cases, this lock may be set remotely by management applications (such as HP Web Jetadmin). To determine whether your printer supports a control panel - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 186
Security Features Access to HP Jetdirect configuration parameters can be controlled through combined use of the available security features. Table system can access the HP Jetdirect configuration parameters through the Embedded Web Server, Telnet, or SNMP management software. Passwords are not - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 187
using certificates issued by trusted sources G Wireless Jetdirect print servers configured for 802.1x EAP authentication that use dynamic example, configurations from a BootP/TFTP or DHCP/TFTP server) may change the print server's settings when it is power-cycled. Be sure to confirm your intended - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 188
associated with the HP Jetdirect print server. A flowchart guides you to the correct procedures for troubleshooting the following: G Printer problems G HP Jetdirect hardware installation and connection problems G Network-related problems To troubleshoot your HP Jetdirect print server, you may - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 189
when a cold-reset is performed on the printer. For selected HP LaserJet printers, a cold-reset is performed by power cycling the printer while pressing the Go button. For other printers, refer to your printer manuals. Or, visit http://www.hp.com/go/support and search for document file bpj02300.html - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 190
on. G HP Jetdirect External Print Servers Reset the HP Jetdirect external print server by holding down the Test button on the print server while connecting the power cord. After a cold reset, your network systems may lose their connection to the printer. ENWW Troubleshooting the HP Jetdirect Print - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 191
General Troubleshooting Troubleshooting Chart - Assessing the Problem Figure 8.1 Assessing the Problem ENWW Troubleshooting the HP Jetdirect Print Server 191 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 192
on the printer control panel display? I See Procedure 3 in this section for a list of network-related error messages and corrective actions. I See your printer documentation for a complete list of control panel messages and corrective actions. ENWW Troubleshooting the HP Jetdirect Print Server 192 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 193
your printer manual or the hardware installation guide for your HP Jetdirect print server for specific instructions on how to print a configuration page. 2. Is there a print job in process? You cannot print an HP Jetdirect configuration page to the printer while a print job is in process. Wait until - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 194
and YYYY is an error code) I Refer to your printer manuals to interpret the error message. I If you upgraded the Jetdirect firmware recently, power the print server off/on. For internal Jetdirect cards, turn the printer off and back on again. I Reinstall the HP Jetdirect print server to ensure it - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 195
pages for additional information. 5. Does a message other than READY or the messages listed in this section appear on the display? See your printer documentation for a complete list of control panel messages and corrective actions. ENWW Troubleshooting the HP Jetdirect Print Server 195 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 196
the workstation network drivers, printer drivers, and redirection (capture in Novell NetWare). 6. If other users are able to print, are they using the same network operating system? Check your system for proper network operating system setup. ENWW Troubleshooting the HP Jetdirect Print Server 196 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 197
for the printer using the printer control panel (for printers with control panels). I See the troubleshooting section in the online help for the HP LaserJet Utility. I Verify the printer has the PostScript option installed. 11. If you are on a TCP/IP network, can you use Telnet to print directly to - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 198
on the configuration page. I Confirm the network settings for the printer using the printer control panel (for printers with control panels). I See the troubleshooting section in the online help included with the HP Web Jetadmin software. ENWW Troubleshooting the HP Jetdirect Print Server 198 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 199
There is no Access Point in the vicinity that is configured with an SSID of "hpsetup". G Multiple print servers are not being configured at the same time. If there are multiple print servers, turn all off except the one you want to configure. ENWW Troubleshooting the HP Jetdirect Print Server 199 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 200
, it will reconfigure its channel to the one used by the network. The Jetdirect configuration page will identify the network channel actually being used on a network. It does not show the broadcast channel used when a network is not detected. ENWW Troubleshooting the HP Jetdirect Print Server 200 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 201
options described in the HP Jetdirect Administrator's Guide for this print server model, supplied on the HP Jetdirect CD-ROM. Other tools available include: G the embedded Web server (see Chapter 4 and Appendix B) G Telnet (see Chapter 3) G printer's control panel for selected printers (see Appendix - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 202
performance of all wireless devices. G Add an external antenna to the HP Jetdirect wireless print server (if it supports one). In most office environments, elevating the print server's external antenna will improve its range and performance. ENWW Troubleshooting the HP Jetdirect Print Server 202 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 203
/on and loses its wireless network connection, follow these steps: 1. Install a download utility (such as HP Download Manager, or HP Web Jetadmin) on a supported wireless computer. 2. Copy the firmware upgrade files onto the wireless computer. ENWW Troubleshooting the HP Jetdirect Print Server 203 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 204
.0.0.193). 5. Run the HP download utility and complete the firmware download. 6. After the firmware download completes successfully, restart the print server. The configuration settings prior to the firmware download failure will be restored. ENWW Troubleshooting the HP Jetdirect Print Server 204 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 205
is correct, the problem is in the network. 5. If the ping test passes, print a test file. At the UNIX prompt, type: lpr -Pprinter_name test_file (BSD-based and Linux systems) where printer_name is the name of your printer and test_file is an appropriate file (ASCII, PCL, PostScript, HP-GL/2, or text - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 206
usr/spool/lpd/lj1_raw: 8. Check that the printer is set up to print the type of test file you specified: PCL, PostScript, HP-GL/2, or ASCII. 9. Check whether the printer was turned off or lost its LAN connection in the middle of a print job. LPD queues may become disabled or stop sending data if the - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 207
the embedded Web server on the HP Jetdirect print server (see Chapter 4). Status Field Error Messages The HP Jetdirect configuration page contains several status fields for the print server and the supported protocols. One or more error codes and related error messages may be displayed in a Status - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 208
Configuration Page Format A typical Jetdirect configuration page is illustrated in Figure 9.1. The configuration page information provided will vary depending on the print server. Figure 9.1 Typical Jetdirect Configuration Page ENWW HP Jetdirect Configuration Page 208 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 209
messages, see Table 9.12.) USB Printer Information (HP Jetdirect external print servers only) Provides current status of the USB connection to the printer. See Table 9.2. (For error messages, see Table 9.12.) 802.11b Wireless (HP Jetdirect wireless print servers only) Provides current status of - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 210
I/O CARD INITIALIZING: The HP Jetdirect print server is initializing the network protocols. For more information, see the status line for each protocol on the configuration page. I/O CARD NOT READY: There is a problem with the print server or its configuration. An error code and message is displayed - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 211
code for use by HP online support personnel. DATE MANUFACTURED: Identifies the date of manufacture of the HP Jetdirect print server. Total Packets Transmitted (HP Jetdirect 802.11b wireless print servers) Total number of frames (packets) transmitted without error. Total Packets Received (HP - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 212
This section applies to HP Jetdirect external print servers with USB printer connections only. USB information on the HP Jetdirect configuration page is described in Table 9.2. For non-HP devices, some information may not be available. Table 9.2 USB Settings Message Device Name Manufacturer - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 213
(Access Point) with the specified SSID. G Ad Hoc Mode: The print server is scanning on all channels for a network with the specified SSID, or has created a workgroup to which no one has joined. Error: A wireless connection error has occurred that prevents association or authentication with an Access - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 214
FAILED. The Jetdirect print server could not access the network because of an authentication error. The error depends on the is not applicable when the print server is in Ad Hoc mode. Basic Service Set Identifier (BSSID) is a 6-byte number that distinguishes one wireless LAN (WLAN) from - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 215
access. HP Jetdirect EAP support includes LEAP, PEAP, EAP-MD5, EAP-TLS, and EAP-TTLS authentication protocols. An authentication failure may indicate that the EAP authentication server has rejected the print server's authentication requests. PSK: When an authentication server is not available on - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 216
: Description Specifies whether an IP Administrator password has been configured on the print server. This password is shared by Telnet, the embedded Web server, and HP Web Jetadmin to control access to print server configuration parameters. Up to 16 case-sensitive, alphanumeric characters can be - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 217
print server. Disabled: All SNMP versions are disabled on the print server. No SNMP access is allowed. 1;2: SNMP v.1 and SNMP v.2c are supported, and SNMP v.3 is disabled, or not supported host access control list is configured on the HP Jetdirect print server. A host access control list specifies - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 218
network specifications. A large number may indicate a cabling problem on the network. LINE ERRORS RCVD: Total number of Token Ring frames received by the HP Jetdirect print server with code violations or CRC (Cyclic Redundancy Check) errors. A large number may indicate faulty cabling on your - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 219
: Description Total number of Token Ring frames received with the frame copy error indicated in the Frame Status (FS) field. The number of Token Ring frames received with frame length errors. The number of Token Ring frames lost. Total number of times a violation of the token-passing protocol has - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 220
that TCP/IP was manually disabled. INITIALIZING: Indicates that the print server is searching for the BOOTP server, or trying to get the configuration file through TFTP. An additional status message may also be displayed. An error code and message is displayed if the print server is not ready - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 221
Resolution Protocol. USER SPECIFIED: Manual configuration through Telnet, the printer's control panel, HP Web Jetadmin, embedded Web be valid. NOT CONFIGURED: The print server was not configured with IP parameters. Verify that TCP/IP is enabled, or check for error status. Displayed if BOOTP, DHCP - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 222
Domain Name System (DNS) name of the domain in which the HP Jetdirect print server resides (for example, support.company.com). It is not the fully qualified DNS name (for example, printer1.support.company.com) because the host printer name is not included. NOT SPECIFIED: Indicates that a domain name - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 223
Table 9.6 TCP/IP Configuration Information (4 of 4) Message Description WEB JETADMIN URL: If the HP Jetdirect print server is found on the network by HP Web Jetadmin, the URL of the host system used for HP Web Jetadmin services is displayed. The URL is limited to two lines and may be truncated. - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 224
: Indicates the HP Jetdirect print server is awaiting data over IPX/SPX. DISABLED: Indicates that IPX/SPX was manually disabled. INITIALIZING: Indicates that the print server is registering the node address or name. An additional status message may also be displayed. An error code and message is - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 225
that the HP Jetdirect print server is still trying to determine which network number to use. The second column (Frame Type) identifies the frame type used with the associated network number: EN_8023, EN_8022, EN_II, EN_SNAP, TR_8022, TR_SNAP. Unless a specific frame type has been manually configured - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 226
. READY: Indicates the HP Jetdirect print server is awaiting data. DISABLED: Indicates that IPX/SPX was manually disabled. INITIALIZING: Indicates that the print server is registering the node address or name. An additional status message may also be displayed. An error code and message is displayed - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 227
the time interval (seconds) that the HP Jetdirect print server waits to check for print jobs in a print queue. The default is 2 seconds. SAP INTERVAL: Specifies the time interval (seconds) that the HP Jetdirect print server waits between Service Advertising Protocol (SAP) broadcasts on the - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 228
was manually disabled. INITIALIZING: Indicates that the print server is registering the node address or name. An additional status message may also be displayed. An error code and message is displayed if the print server is not ready. For more information, see Table 9.12. The name of the printer on - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 229
. READY: Indicates the HP Jetdirect print server is awaiting data. DISABLED: Indicates that DLC/LLC was manually disabled. INITIALIZING: Indicates that the print server is registering the node address or name. An additional status message may also be displayed. An error code and message is displayed - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 230
error codes may be detected: Function Failure: The HP Jetdirect print server is unable to transmit to itself while wrapped through its lobe at the Token Ring wiring concentrator. This message may also indicate that data frames were received before physical insertion. Signal Loss: Indicates one - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 231
server is transmitting beacon frames to the ring. Hard Error: The HP Jetdirect print server is transmitting or receiving beacon frames to or from the ring. Signal Loss: Indicates one of the following: G The HP Jetdirect print server has detected a loss of signal on the ring. Check the cable from - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 232
. Table 9.12 Error Messages (1 of 11) Error Code and Message Description 02 LAN ERROR INTERNAL LOOPBACK During self-test, the HP Jetdirect print server detected an internal loopback test error. The print server may be faulty. If the error persists, replace the HP Jetdirect print server. 03 LAN - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 233
(2 of 11) Error Code and Message Description 09 LAN ERROR BABBLE Check the network connections. If the connections are intact, run the power-on self-test: turn the printer off, then on again. If the error persists, replace the HP Jetdirect print server. For replacement instructions, see the - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 234
Table 9.12 Error Messages (3 of 11) Error Code and Message Description 10 LAN ERROR UNDERFLOW (Wired Ethernet) There may be a problem with your network cabling or the HP Jetdirect print server. Check the cabling and connectors on your network. If you cannot find a problem with your network - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 235
Table 9.12 Error Messages (4 of 11) Error Code and Message Description 17 UNABLE TO FIND SERVER (Ethernet) The HP Jetdirect print server was unable to find the NetWare print server (Remote Printer mode) or file server (Queue Server mode). (There was no response to service queries for advertising - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 236
Table 9.12 Error Messages (5 of 11) Error Code and Message Description 1D UNABLE TO CONNECT TO SERVER Remote Printer mode error: The HP Jetdirect print server was unable to establish an SPX connection with the NetWare print server. Make sure that the NetWare print server is running and that all - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 237
Table 9.12 Error Messages (6 of 11) Error Code and Message Description 23 UNABLE TO ATTACH TO QUEUE A failure was detected when the HP Jetdirect print server tried to attach to one of the queues assigned to the print server object. This may be because no servers are allowed to attach to this - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 238
this time or a communications problem may exist. 30 NDS PRINT SERVER NAME ERROR The HP Jetdirect print server object cannot be located in the specified NDS context. 31 NDS PS PRINTER Cannot locate a list of printers objects that should be LIST ERROR assigned to the print server object. 32 NDS - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 239
(8 of 11) Error Code and Message Description 3A NDS ERR: UNABLE The NDS tree cannot be located. The message may occur TO FIND TREE when the file server is not running or when a network communications problem exists. 3B NDS CONNECTION STATE ERROR The HP Jetdirect print server cannot change - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 240
of 11) Error Code and Message Description 46 INVALID SERVER ADDRESS The TFTP server IP address specified for the HP Jetdirect print server (through BOOTP) is an invalid IP address for specifying a single node. Check your Bootptab file for proper entries. 47 INVALID TRAP DEST ADDRESS One of the - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 241
The printer does not support AppleTalk or AppleTalk extensions. 59 INCOMPLETE F/W - Firmware download message. Currently downloading MUST DOWNLOAD firmware to the HP Jetdirect print server, or the download did not complete properly. 5A TURN PRINTER OFF / ON Firmware download message. Download of - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 242
request. This message automatically clears after a few seconds, unless the printer is offline, is in an error state, or is servicing another I/O port or another network protocol. The print server detected a DHCP lease error due to one of the following conditions: G Renew time is less than 30 seconds - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 243
communicate with each other over a network. TCP/IP is rapidly becoming the most used set of protocols. The main reason this is down into small packets. Each packet is sent independently of one another. Each packet is encoded with IP information, such as HP Jetdirect-connected devices. ENWW 243 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 244
(UDP) UDP provides similar services to TCP. However, UDP does not acknowledge data receipt and supports request/reply transactions with no requires a unique IP address for each network interface. This address is a software address that is used to identify both the network and specific hosts located - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 245
. IP Address: (Host Portion) Host addresses numerically identify specific network interfaces on an IP network. Usually a host has only one network interface; thus, only one IP address. Because no two devices can share the same number at the same time, administrators typically maintain address tables - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 246
As illustrated in Table A.2, each network class differs by the leading bit identifier, the address range, the number of each type available, and the maximum number of hosts each class allows. Table A.2 Network Class Characteristics Class Leading Bit Identifier Address Range A 0 B 10 C 110 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 247
manually (for example, through Telnet, the embedded Web server, the arp and ping commands, and HP management software), or they can be automatically downloaded using DHCP or BOOTP each time the print available, the server assigns it to that device. BOOTP BOOTP is a bootstrap protocol used to download - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 248
When an IP network address for a particular network class is assigned to an organization, no provision is made for more than one network being present at that location. Local network administrators use subnets to partition a network into several different subnetworks. Splitting a network into - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 249
one print server). Syslog Server A syslog server is a system on the network (typically a UNIX system) that can receive and log syslog messages from other devices on the network. Syslog messages allow administrators to monitor status or troubleshoot network devices. A syslog server requires software - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 250
identify the source facility of a message (for example, to identify the source of selected messages during troubleshooting). By default, the HP Jetdirect print server uses LPR as the source facility code, but local user values of local0 through local7 can be used to isolate individual or groups of - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 251
Oct 22 15:08:58 jd04 printer: error cleared Oct 24 17:52:27 jd37 printer: powered up Oct 24 18:28:13 jd37 printer: printer is disconnected Oct 24 18:37:46 jd07 printer: error cleared Oct 24 18:38:42 jd37 printer: powered up Oct 25 07:50:16 jd04 printer: toner/ink low ENWW TCP/IP Overview 251 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 252
802.11b Wireless Print Servers Introduction HP Jetdirect wireless print servers are printer accessories that support the IEEE 802.11b standard for a wireless Ethernet local area network (WLAN). It uses radio signals to communicate with other WLAN devices or computers. The - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 253
Wireless Concepts To assist in your installation of the HP Jetdirect wireless print servers on an IEEE 802.11b wireless LAN, this section provides an overview of some , a key function is its ability to route traffic to all devices on a network. ENWW HP Jetdirect 802.11b Wireless Print Servers 253 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 254
may be named for their basic function, but may also provide Access Point services. For example, a Residential Gateway may provide Access Point wireless functions while connecting performance; longer distances degrade data transmission rates. ENWW HP Jetdirect 802.11b Wireless Print Servers 254 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 255
communicate directly, without routing through an Access Point. HP Jetdirect Peer-to-Peer printing refers to a client's direct print path to a printer, without routing through a network server to a shared printer. Note that HP Jetdirect Peer-to-Peer printing can be used on either Infrastructure or Ad - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 256
other clients, will adapt its channel to the one required. The channels available on your HP Jetdirect wireless print server depend on your print server model. For supported channels, see the documentation included with your HP Jetdirect wireless print server. ENWW HP Jetdirect 802.11b Wireless - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 257
, authentication and data encryption options for wireless networking are available. G Authentication is a process in which devices must or management feature, it does provide basic network access control. HP Jetdirect print servers support a broadcast SSID, sometimes called a zero-length or "blank - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 258
. Consequently, the authentication method is closely associated with encryption options also used on the network. The authentication methods supported by the HP Jetdirect wireless print servers include: Open System, Shared Key, EAP/802.1x, and EAP/PSK. Open System. Open System authentication is - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 259
of additional parameters may be necessary. EAP/PSK. For small office networks that do not have an authentication server, HP Jetdirect wireless print servers support network authentication using Extensible Authentication Protocol with a Pre-shared key (EAP/PSK). Using a pass-phrase entered by the - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 260
may be "self-signed", which is similar to validating your own identity. To support EAP/PSK and selected EAP/802.1x authentication methods, an HP Jetdirect print server may need to contain one or both of the following certificates: G CA Certificate. A certificate from a trusted Certificate Authority - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 261
must be available on all your wireless network devices. The need for a static WEP static WEP keys, although only one is active at a time. These WEP keys will remain the same (hence, static) until the network administrator changes them. HP Jetdirect wireless print servers support 40/64-bit and 104/128 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 262
PEAP, EAP-TLS, EAP-TTLS. Robust Encryption provides for dynamic WPA and WEP encryption protocols. If WPA dynamic encryption is not supported by your HP Jetdirect wireless print server, EAP/PSK authentication and Robust Encryption selections will not be available. ENWW HP Jetdirect 802.11b Wireless - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 263
. Refer to your printer's documentation for control panel or other instructions to print a configuration page. I For external print servers, press the Test button () on the back of the print server. Note Configuration page messages are described in Chapter 9. ENWW HP Jetdirect 802.11b Wireless - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 264
your computer manually. Before You Begin... Before you begin to configure a wireless connection, you should do the following: G Verify that the HP Jetdirect wireless print server hardware has been installed and is operating properly. G Verify that the printer and HP Jetdirect print server are - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 265
Computer for Jetdirect Communications To initially communicate with your new HP Jetdirect wireless print server, you may need to do the following: 1. settings on your computer, the print server will automatically adapt its channel to the one used by your computer. 3. Proceed to To - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 266
, and may be downloaded from HP online support at: http://www.hp.com/support/net_printing 1. Run the wizard and follow the instructions on the screen. After your wireless computer is configured to match the factory-default settings on the print server, the wizard will search for available printers - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 267
WPS Assistant utility, then follow the instructions on the screen. Once a wireless connection has been created, you will need to use other utilities (such as the HP LaserJet Utility for Mac OS) to configure and manage your printer for printing. Note Optionally, you may use the embedded Web server - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 268
print server with a wireless connection to your network, your system must be set up for operation on a TCP/IP network. Web browser wireless connection instructions Address> where is the IP address on the HP Jetdirect print server, and is the IP address set - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 269
Subnet Mask I Default Gateway If you change the IP address and click Apply, you may lose communications with the print server. To reconnect, use the new IP address. 9. When your HP Jetdirect print server has been configured with your wireless network settings, click Apply. Once you have changed the - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 270
's use of proxies, if required. To install the printer on your wireless computer, see Install the Printer on Your Network Systems. G Apple Macintosh You can network settings match the factory-default wireless settings on the HP Jetdirect print server. 2. Select the hpsetup network in the Apple - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 271
it is on the same IP subnet as the HP Jetdirect print server. For example, if the default IP address of the print server is 192.0.0.192, you could use 192 /IP Manually, and enter an IP address that matches the IP subnet of the print server. For example, if the default IP address of the print server - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 272
New Location. Enter a name for the new location, for example "HP Setup". Then click OK. c. When prompted, select AirPort as your preferred configure TCP/IP Manually. Enter an IP address that matches the IP subnet of the print server. For example, if the default IP address of the print server is 192 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 273
. See your Web browser help for instructions. 5. In the Jetdirect embedded Web HP Jetdirect print server has been configured with your wireless network settings, click Apply. Note By default, AppleTalk should be enabled (click the AppleTalk tab for verification). 9. Verify that your printer - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 274
you have configured the HP Jetdirect print server with a wireless connection to your network, your network computers should be able to communicate with the printer. If so, you can then use printer installation software to install the printer on each system that will send print jobs directly to the - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 275
Windows systems, and the HP LaserJet Utility for Apple Macintosh systems. These utilities are included on the HP Jetdirect CD-ROM and incorporated into printing system utilities supplied with many HP printers. For additional HP software utilities, see Chapter 2. ENWW HP Jetdirect 802.11b Wireless - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 276
printer manuals for more information. The HP Jetdirect internal print servers support the following printer control panels: G Classic Control Panel display with menu and parameter selection buttons G Graphical Control Panel display with navigation and numeric keypads (available on newer HP LaserJet - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 277
YES: Access the HP Jetdirect menu. You must change this to YES* each time you want to access the menu. CFG 802.11B= (802.11b wireless print servers only) Selects will appear after each character during character entry. MODE: Choose one of the following wireless topologies: I AD HOC (default) I - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 278
one of the following selections: I hpsetup (default): This is the factory-default setting. It may be displayed in uppercase characters on most control panels, but is actually lowercase. I : Select from a list of SSIDs detected by the print server. I : The print among supported - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 279
Table C.1 HP Jetdirect Classic Control Panel Menu (3 of 6) Menu Item Description CFG EAP: This item appears if AUTH.=EAP was set. Choose one of the following: NO a wireless print server that supports dynamic encryption. Select an available option: BASIC: Dynamic WEP encryption is supported. ROBUST: - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 280
64-bit encryption and is used to specify the active transmit key. Choose one of the transmit encryption key positions (key 1, 2, 3, or 4). The keep or reset the 802.11b wireless parameters on the print server. I KEEP: Configured parameters are maintained. I RESET HP Jetdirect Control Panel Menu 280 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 281
If you specify BOOTP=NO*, DHCP=NO* and AUTO IP=NO*, you can manually set the following TCP/IP parameters from the control panel: I Each byte of , one byte at a time. Print a Jetdirect configuration page to verify your settings. However, note that the print server HP Jetdirect Control Panel Menu 281 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 282
whether you want to manually configure the HP Jetdirect print server's network link. NO (default): Bypass the link configuration menu items. YES: Access the link configuration menu items. For 10/100Base-TX networks, the link speed and communication mode must match the network. One of the following - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 283
In addition, scrolling may be supported to allow display of additional HP Jetdirect Graphical Control Panel Menu (1 of 7) Menu Item 802.11b Options MODE NETWORK NAME CUSTOM NAME Description of settings Choose one of Network Names>: The available SSIDs detected by the print server. : Use - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 284
HP Jetdirect Graphical Control Panel Menu (2 of 7) Menu Item Options AUTHENTICATION CONFIGURE EAP Description of settings Choose one generate a Pre-Shared Key. This menu is available if EAP Authentication has been selected. The , the following options are available: OFF (default): Disabled - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 285
authentication method for a wireless print server that supports dynamic encryption. Select an available option: BASIC: Dynamic WEP encryption is supported. ROBUST: Dynamic Wi-Fi Protected 0-9, a-z, A-Z and numerous special characters including ENWW The HP Jetdirect Control Panel Menu 285 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 286
HP position and WEP key values. Four key positions (key 1, 2, 3, or 4) are available, but the selected key must contain a valid WEP key value. If a valid YES: Choose to reset the 802.11b wireless parameters on the print server to factory-default values. Parameter values for other network protocols - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 287
HP Jetdirect a DHCP lease exists, DHCP RELEASE and DHCP RENEW menus will be available to set DHCP lease options. G AUTO IP: Use automatic link Use the MANUAL SETTINGS menu to configure TCP/IP parameters. This menu appears if CONFIG METHOD was set to DHCP and a DHCP lease for the print server exists. - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 288
HP Jetdirect Graphical Control Panel Menu (6 of 7) Menu Item IPX/SPX Options Description of settings MANUAL SETTINGS (Available only if CONFIG METHOD is set to MANUAL) Configure parameters directly from the printer control panel: G IP ADDRESS n.n.n.n: The unique IP address of the printer print - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 289
Access using either HTTP or HTTPS is permitted. Specify whether the current security settings on the print server will be saved or reset to factory defaults. NO (default): The current security settings 100TX FULL: 100 Mbps, full-duplex operation ENWW The HP Jetdirect Control Panel Menu 289 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 290
conditions are met: 1. Redistributions of source code must retain the above copyright notice, of this software must display the following acknowledgment: "This product includes software developed by BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 291
BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publically available version or derivative of this code cannot be changed, i.e., this code - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 292
panel configuration 280, 289 installing software 32 Name 34, 228 Network number 228 Node number 228 software configuration 33 STATUS 228 Telnet IN PROGRESS 241 browsers embedded web server 105 HP Web JetAdmin 23 BSD systems LPD printing 161 BURST ERRORS RCVD 218 C CA certificate 145, 260 embedded - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 293
240 UNKNOWN KEYWORD 240 channel wireless communications 83, 113, 255, 256 Chooser, Apple 35, 197 clients, supported HP IP/IPX Printer Gateway 30 Internet Printer Connection 26 software solutions 17 cold-reset 189 Communication Mode classic control panel 277 embedded Web server 113 graphical control - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 294
13 embedded Web server 118 graphical control panel 286 SNMP v3 152 supported ciphers 152 ERR NEGOTIATING BUFFER SIZE 236 error messages 232 802.11b wireless 213 HP Jetdirect configuration page 207 printer control panel 194 Extensible Authentication Protocol, See EAP F factory defaults, resetting - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 295
page, how to print 193 Error messages 232 general configuration messages 210 network statistics 216, 218 supported print server 8 using the printer control panel 101, 276 wireless settings 213 HP LaserJet Utility renaming the printer 34 running 33 HP Support, Online 14 HP Web JetAdmin 23 installing - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 296
UNDERFLOW 234 WIRE FAULT 233 LEAP 12, 84, 115, 259 LINE ERRORS RCVD 218 link configuration classic control panel 282 embedded Web server 129 210 LPD (Line Printer Daemon), See LPD printing LPD printing Mac OS 173 setup overview 159 TFTP configuration 55 UNIX 161 troubleshooting 205 Windows NT/2000 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 297
PRINT OBJECTS 238 MAX QUEUE OBJECTS 238 NO PRINTER OBJECTS 238 NO QUEUE OBJECTS 238 SRVR NAME UNRESOLVD 238 UNABLE TO FIND TREE 239 UNABLE TO LOGIN 238 UNRESOLVD PRNTR OBJ 238 UNRESOLVED QUEUE 239 NETWARE MODE 226 network AppleTalk (Mac OS) 32 configuration page 207 Error messages 232 HP software - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 298
226 embedded web server 108 Error messages 232 STATUS 226 NOVRAM ERROR 239 O Open System supported 8 PRINT SERVER NOT DEFINED 235 printcap file 161 printer control panel 101, 276 printer gateway, See HP IP/IPX printer gateway for NDPS PRINTER NUMBER IN USE 235 PRINTER NUMBER NOT DEFINED 235 printer - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 299
renaming the printer, AppleTalk networks 34, 125 REQUEST PARAM 231 requirements embedded web server 105 Internet Printer Connection software 27 v3 185 embedded Web server 127 software installation AppleTalk (Mac OS) 32 HP Web JetAdmin 24 speed, USB 97, 138 SSID (Service Set Identifier) 114, 257 See - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 300
traps, TFTP configuration 60 troubleshooting 188 configuration page error messages 232 flow chart 191 LPD UNIX 205 wireless print servers 199 TTLS, See (HP-UX and Solaris) networks, LPD printing 157 UNKNOWN NCP RETURN CODE 237 UNSENDABLE PACKETS 218 upgrades (software, driver, and flash image) 14 - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 301
concepts 253 wireless print servers 252 configuration page messages 213 default IP configuration 41 embedded Web server 112 installation overview 263 Telnet 82 troubleshooting 199 X XMIT COLLISIONS 218 XMIT LATE COLLISIONS 218 Z zone, AppleTalk embedded Web server 125 HP LaserJet Utility 35 Telnet - HP 2500L | HP Jetdirect Print Servers - Administrator Guide - Page 302
© 2004 Hewlett-Packard Development Company, L.P. English
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 |
hp
jetdirect
administrator's
guide
610n
615n
620n
680n
175x
310x
380x
en3700
200m
250m
280m