HP 3000dn HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
HP 3000dn - Color LaserJet Laser Printer Manual
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- HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 1
HP Color LaserJet 3000/3600/3800 Series printers User Guide - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 2
- HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 3
HP Color LaserJet 3000, 3600, and 3800 Series printers User Guide - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 4
Microsoft Corporation. Windows® and MS Windows®, are U.S. registered trademarks of Microsoft Corp. Netscape Navigator is a U.S. trademark of Netscape Communications Corporation. Opera™ is a trademark of Opera Software ASA. PANTONE® is Pantone, Inc's checkstandard trademark for color. PostScript® is - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 5
description of the problem. Software utilities, drivers, and electronic information ● HP Color LaserJet 3000 Series printer: www.hp.com/go/clj3000_software ● HP Color LaserJet 3600 Series printer: www.hp.com/go/clj3600_software ● HP Color LaserJet 3800 Series printer: www.hp.com/go/clj3800_software - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 6
in order to use the HP Easy Printer Care Software. See Using the HP Easy Printer Care Software. HP support and information for Macintosh computers Go to www.hp.com/go/macosx for Macintosh OS X support information and HP subscription service for driver updates. Go to www.hp.com/go/mac-connect for - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 7
Color LaserJet 3000 Series printer 3 HP Color LaserJet 3600 Series printer 4 HP Color LaserJet 3800 Series printer 4 Features at a glance ...5 Walkaround ...7 Printer software ...9 HP Color LaserJet 3000 Series printer and HP Color LaserJet 3800 Series printer drivers ...9 HP Color LaserJet 3600 - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 8
panel in shared environments 41 3 I/O configuration USB configuration ...44 Connecting the USB cable 44 Network configuration ...45 Manually configuring TCP/IP parameters from the printer control panel 45 Setting an IP address 45 Setting the subnet mask 45 Setting the default gateway 46 - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 9
Tray 2 or tray 3 sensing ...68 Using features in the Windows printer driver 69 Creating and using quick sets 69 Using watermarks ...70 Resizing color options ...72 Using the HP Digital Imaging Options dialog box 72 Using the Services tab ...73 Using features in the Macintosh printer driver 74 - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 10
HP Easy Printer Care Software 94 Supported operating systems 94 To use the HP Easy Printer Care Software 94 HP Easy Printer Care Software sections 94 Using the HP Printer Utility for Macintosh 96 Opening the HP Printer Utility 96 HP Printer Utility features 96 6 Color Using color ...100 HP - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 11
-quality problems associated with toner buildup inside the printer 170 Print-quality-troubleshooting pages 170 Calibrating the printer ...171 Appendix A Supplies and accessories Parts and supplies ...174 Ordering by using the embedded Web server 176 Appendix B Service and support Hewlett-Packard - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 12
LaserJet 3600 series and HP Color LaserJet 3800 series) .... 195 Safety statements ...196 Laser safety ...196 Canadian DOC regulations 196 EMI statement (Korea) ...196 VCCI statement (Japan 196 Power cord statement (Japan 196 Laser statement for Finland 197 Appendix E Working with memory Printer - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 13
Glossary ...205 Index ...207 ENWW xi - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 14
xii ENWW - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 15
1 Printer basics This chapter contains basic information about the printer features: ● Quick access to printer information ● Printers at a glance ● Features at a glance ● Walkaround ● Printer software ● Print-media specifications ENWW 1 - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 16
for use with this printer. ● HP Color LaserJet 3000 Series printer: www.hp.com/support/clj3000. ● HP Color LaserJet 3600 Series printer: www.hp.com/support/clj3600. ● HP Color LaserJet 3800 Series printer: www.hp.com/support/clj3800. The following table lists available printer guides and the type of - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 17
The HP Color LaserJet 3000, 3600, and 3800 Series printers are available in the configurations described below. HP Color LaserJet 3000 Series printer Table 1-2 HP Color LaserJet 3000 Series printer configurations HP Color LaserJet 3000 printer HP Color LaserJet 3000n HP Color LaserJet printer - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 18
HP Color LaserJet 3600 Series printer Table 1-3 HP Color LaserJet 3600 Series printer configurations HP Color LaserJet 3600 printer HP Color LaserJet 3600n printer HP Color LaserJet 3600dn printer ● 17 ppm print speed ● 100-sheet multipurpose tray (tray 1) and 250-sheet input tray (tray 2) ● Hi- - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 19
3600dn printers) 3800dn, and 3800dtn printers) ● HP Web Jetadmin software (standard on the HP Color LaserJet 3000n, 3000dn, and 3000dtn printers) ● HP Web Jetadmin software (standard on the HP Color LaserJet 3600n and 3600dn printers) ● HP Web Jetadmin software (standard on the HP Color LaserJet - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 20
LaserJet 3000 Series printer HP Color LaserJet 3600 Series printer HP Color LaserJet 3800 Series printer Environmental features ● Sleep Mode setting ● High content of recyclable components and materials ● Energy Star® qualified Supplies ● Supplies status page contains information about toner - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 21
components. 1 2 3 4 5 6 7 8 Figure 1-1 Front view (shown with optional 500-sheet paper feeder) 1 Output bin extender 2 Output bin 3 Top cover 4 Printer control panel 5 Front door 6 Tray 1 (holds 100 sheets of standard paper) 7 Tray 2 (holds 250 sheets of standard paper) 8 Tray 3 (optional - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 22
1 On/off switch 2 Power connection 3 EIO slot (available on the HP Color LaserJet 3000 and 3800 Series printers) 4 Hi-Speed USB 2.0 port 5 Network port (available on the HP Color LaserJet 3000n, 3000dn, 3000dtn, 3600n, 3600dn, 3800n, 3800dn, and 3800dtn printers) 8 Chapter 1 Printer basics ENWW - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 23
support, see Network configuration. For a list of printer drivers and updated HP printer software for the HP Color LaserJet 3000 Series printer, go to www.hp.com/go/clj3000_software. For the HP Color LaserJet 3600 Series printer, go to www.hp.com/go/clj3600_software. For the HP Color LaserJet - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 24
latest drivers during software installation, download them from www.hp.com/go/clj3600_software. Additional drivers The following drivers are not included on the CD, but are available from www.hp.com/go/ clj3000_software or www.hp.com/go/clj3800_software. These drivers are for the HP Color LaserJet - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 25
Preferences. Preferences. 2. Right-click the driver icon, and then select Properties. The steps can vary; this procedure is most common. Mac OS 9.1 or later 1. On the File menu, click Print. (HP Color LaserJet 3000 and 3800 2. Change the settings that Series printers only) you want on the - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 26
, go to www.hp.com/support/net_printing to download the HP Jetdirect printer installer for UNIX. NOTE The HP Color LaserJet 3600 Series printer does not support UNIX printing. Linux For information, go to www.hp.com/go/linuxprinting. Utilities The HP Color LaserJet 3000, 3600, and 3800 Series - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 27
server pages ● View and change network configuration ● Control access to color printing features (HP Color LaserJet 3000 Series printer only) ● View support content that is printer-specific and specific to the current printer state For a complete explanation of the features and functionality of the - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 28
. Supported media types Table 1-7 Tray 1 media types Type Dimensions Weight or thickness Capacity1 Plain Minimum: 76 x 127 mm (3 x 5 in) 60 to 163 g/m2 (16 to 43 lb bond) 100 sheets Glossy paper Transparencies2 Envelopes Maximum: 216 x 356 mm (8.5 x 14 in) HP Color LaserJet 3600 and - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 29
than those shown can produce unexpected results. NOTE Automatic 2-sided (duplex) printing is available with the HP Color LaserJet 3000dn, 3000dtn, 3600dn, 3800dn, and 3800dtn printers. Manual 2-sided printing. Most of the supported media sizes and types listed for printing from tray 1 can be - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 30
16 Chapter 1 Printer basics ENWW - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 31
2 Control panel This chapter contains information about the printer control panel, which provides controls for printer functions and communicates information about the printer and print jobs. ● Control-panel overview ● Using the control-panel menus ● Retrieve Job menu ● Information menu ● Paper - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 32
overrides a non-HP print cartridge. Provides detailed information about printer messages or cartridge-consumption levels. See Display. Shows status information, menus, help information, and error messages. See Display. The printer communicates through the display and the lights on the lower part - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 33
printer driver or any software program. Use the control panel to access printer features not supported by the printer driver or software program. Any changes that you make from the computer will override the printer control-panel settings. For information about using the printer driver, see Printer - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 34
shows the consumption levels of print cartridges (black, cyan, magenta, and yellow). When a non-HP print cartridge is installed, a ? might appear instead of the consumption level. The supplies gauge appears whenever the printer shows the Ready state, and whenever the printer shows a warning or error - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 35
to exit the menu. 6. Press to see additional information about a menu. The main menus are shown in the table below. Main menus RETRIEVE JOB (HP Color LaserJet 3000 and 3800 Series printers only) INFORMATION PAPER HANDLING CONFIGURE DEVICE DIAGNOSTICS SERVICE ENWW Using the control-panel menus 21 - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 36
Retrieve Job menu NOTE This feature is available for the HP Color LaserJet 3000 and 3800 Series printers only. NOTE This menu appears only if the printer has a hard disk installed. Use the RETRIEVE JOB menu to print or delete stored jobs from the control panel. Menu item Value ALL - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 37
page. PRINT SUPPLIES STATUS PAGE Prints information about toner level, page count, and estimated pages remaining. SUPPLIES STATUS Shows the supplies status in a scrollable list. PRINT USAGE PAGE (HP Color LaserJet 3000 and 3800 Series printers only) Prints a count of all media sizes that - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 38
SIZE TRAY 2 TYPE TRAY 3 TYPE Value Description A list of available sizes Configures the paper size for tray 1. The default is ANY SIZE. See Supported appears. media sizes for a complete list of available sizes. A list of available types Configures the paper type for tray 1. The default is ANY - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 39
HP Color LaserJet 3000dn, 3000dtn, 3600dn, 3800dn, and 3800dtn printers only) SHORT EDGE OVERRIDE A4/ LETTER NO YES MANUAL FEED OFF ON COURIER FONT REGULAR (HP Color LaserJet 3000 and 3800 Series printers only). DARK WIDE A4 NO (HP Color LaserJet the printer driver. Sets the printer to - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 40
(HP Color LaserJet 3000 and 3800 Series printers only) FONT SOURCE (HP Color LaserJet 3000 and 3800 Series printers only) FONT NUMBER (HP Color LaserJet 3000 and 3800 Series printers only) FONT PITCH (HP Color LaserJet 3000 and 3800 Series printers only) FONT POINT SIZE (HP Color LaserJet - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 41
after turning on the printer or bringing it out of sleep mode. (HP Color LaserJet 3000 and 3800 Series printers only) CREATE CLEANING PAGE (HP Color LaserJet 3000, 3000n, 3600, Prints a cleaning page to be used for cleaning the printer. This page contains instructions for processing the cleaning - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 42
. Menu item DATE/TIME JOB STORAGE LIMIT (HP Color LaserJet 3000 and 3800 Series printers only) JOB HELD TIMEOUT (HP Color LaserJet 3000 and 3800 Series printers only) SHOW ADDRESS RESTRICT COLOR USE (HP Color LaserJet 3000 and 3800 Series printers only) COLOR/BLACK MIX Values DATE DATE FORMAT TIME - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 43
Select MOSTLY COLOR PAGES if nearly all of your print jobs are color with high HP printers.) The default for USE REQUESTED TRAY is EXCLUSIVELY. The default for MANUALLY FEED PROMPT is ALWAYS. PS DEFER MEDIA affects how paper is handled when printing from an Adobe® PS print driver. ENABLED uses HP - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 44
printers only) CLEARABLE WARNINGS (HP Color LaserJet 3000 and 3800 Series printers only) AUTO CONTINUE REPLACE SUPPLIES ORDER AT COLOR SUPPLY OUT JAM RECOVERY Values FASTER FIRST PAGE SAVE ENERGY 1-10 AUTO PCL PDF PS JOB ON OFF ON Description Affects print speed by defining whether the fuser - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 45
configuration. Menu item Values Description I/O TIMEOUT 5-300 PAGE BUFFERING OFF (HP Color LaserJet 3600 Series ON printer only) PARALLEL INPUT HIGH SPEED (HP Color LaserJet 3000 and 3800 Series printers only) ADVANCED FUNCTIONS EMBEDDED JETDIRECT Possible values are: Selects the - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 46
, removes all perishable personality data, resets the printing environment, and returns all default settings to factory defaults. This menu does not restore HP Jetdirect network settings to factory default values. Enables and disables sleep mode. The default is ON. 32 Chapter 2 Control panel ENWW - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 47
50 printer events on the control-panel display, starting with the most recent. PQ Prints a series of print-quality assessment pages that help troubleshoot many print-quality problems. TROUBLESHOOTING PRINT DIAGNOSTICS Prints the diagnostics page. PAGE DISABLE Prints with one or more cartridges - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 48
allow the printer to pull from a second tray if the specified tray is empty or contains a different media type or size. ● MANUALLY FEED select ENABLED (the default value), the printer uses HP's paperselection process. Select DISABLED to allow the printer to use the Adobe paper-selection process. - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 49
and then press . 4. Press to highlight TRAY BEHAVIOR, and then press . 5. Press to highlight MANUALLY FEED PROMPT, and then press . 6. Press or to select ALWAYS or UNLESS LOADED. 7. Press to highlight SIZE/TYPE PROMPT, and then press . ENWW Changing printer control-panel configuration settings 35 - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 50
features The SLEEP DELAY feature determines how long the printer must be inactive before it switches to sleep mode to reduce power consumption. You can set the length of time before the printer goes into sleep mode to one of the following settings: ● 1 MINUTE ● 15 MINUTES - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 51
the Ready state. Personality feature NOTE This feature is available for the HP Color LaserJet 3000 and 3800 Series printers only. This printer features automatic personality (printer language) switching. ● AUTO: Configures the printer to automatically detect the type of print job and configure its - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 52
to return to the Ready state. to set the personality. Clearable Warnings feature NOTE This feature is available for the HP Color LaserJet 3000 and 3800 Series printers only. Use this feature to determine the display time of control-panel clearable warnings by selecting ON or JOB. The default - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 53
AT OUT (the default setting): The printer continues printing while a print cartridge is low. When the cartridge is out, the printer cannot print. ● STOP AT LOW: The printer pauses until you replace the low cartridge. ● OVERRIDE AT OUT: The printer continues printing even after some supplies have - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 54
is turned on for the first time, depending on the country/region in which you purchased the printer. As you scroll through the available options, the list appears in the language that is highlighted. When the list appears in the appropriate language, press - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 55
jobs. ● Coordinate with other users before changing the default printer font or downloading soft fonts. Coordinating these operations conserves memory and avoids unexpected printer output. ● Be aware that switching printer personalities, such as switching emulated PostScript to PCL, affects the - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 56
42 Chapter 2 Control panel ENWW - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 57
3 I/O configuration This chapter describes how to configure certain network parameters on the printer. ● USB configuration ● Network configuration ENWW 43 - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 58
USB configuration All printer models support USB connections. The USB port is on the right side of the printer. Connecting the USB cable Plug the USB cable into the printer. Plug the other end of the USB cable into the computer. 1 2 Figure 3-1 USB port connection 1 USB port 2 USB connector 44 - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 59
. For a complete list of supported networks and for instructions on configuring network parameters from software, see the HP Jetdirect Embedded Print Server Administrator's Guide. The guide comes with printers in which an HP Jetdirect embedded print server is installed. Manually configuring TCP/IP - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 60
6. Press to select CONFIG METHOD. 7. Press to highlight MANUAL, and then press . 8. Press to highlight MANUAL SETTINGS, and then press . 9. Press to highlight SUBNET MASK all supported network protocols are enabled. Disabling unused protocols has the following benefits: ● Decreases printer-generated - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 61
panel to display protocol-specific error and warning messages To disable IPX/SPX NOTE Do not disable this protocol in Windows-based systems that print to the printer using IPX/SPX. 1. Press Menu. 2. Press to highlight CONFIGURE DEVICE, and then press . 3. Press to highlight I/O, and then press - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 62
directly to your network at any location. HP Jetdirect print servers also support the Simple Network Management Protocol (SNMP), which provides network managers with remote printer management and troubleshooting through the HP Web Jetadmin software. NOTE Configure the card either through the control - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 63
print media ● Configuring trays ● Automatic media type sensing (auto sense mode) ● Using features in the Windows printer driver ● Using features in the Macintosh printer driver ● Printing on special media ● Using 2-sided (duplex) printing ● Managing special printing situations ● Managing stored jobs - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 64
jobs In Windows, three settings affect how the printer driver pulls media when you send a print job. The Source, Type, and Size settings appear in the Page Setup, Print, or Print Properties dialog boxes in most software programs. If you do not change these settings, the printer automatically uses - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 65
Properties in the Print dialog box to open the printer driver. Settings changed in the Printer Properties dialog box do not override settings anywhere else in the printing software. ● Default printer driver settings: The default printer driver settings determine the settings used in all print jobs - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 66
Specification Guide. To download a copy of the guide, go to www.hp.com/support/clj3000 for the HP Color LaserJet 3000 Series printer, www.hp.com/support/clj3600 for the HP Color LaserJet 3600 Series printer, or www.hp.com/support/clj3800 for the HP Color LaserJet 3800 Series printer. Select Manuals - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 67
To order HP Color LaserJet printing supplies: ● www.hp.com/go/ljsupplies in the U.S. ● www.hp.com/ghp/buyonline.html worldwide ENWW Selecting print media 53 - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 68
media in the printer trays and then request media by type or size in the software program. NOTE If you have used previous HP Color LaserJet printers, you might See Print-media specifications. The following instructions are for configuring the trays at the printer control panel. You can also configure - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 69
Press or to highlight the correct value, and then press . Y dimension The Y dimension is the length of the page as it feeds into the printer. 1. Press to highlight Y DIMENSION, and then press . 2. Press or to highlight the correct value, and then press . Configuring tray 2 or tray 3 for custom paper - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 70
and place the media face-up in the tray. 2. Set the media length guides to the appropriate non-standard position and close the tray. 3. When the tray configuration The controlpanel display prompts you to enter another value. The printer shows a message indicating the dimensions for the custom size. - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 71
Loading paper into tray 1 CAUTION Avoid adding print media to tray 1 while the printer is printing, or jams can occur. 1. Open tray 1. NOTE If printing on special media, such as envelopes, use tray 1. See Printing envelopes from tray 1 for - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 72
sides, see Using 2-sided (duplex) printing for loading instructions. 6. Slide the paper width guides inward until they lightly touch the print media stack on width guides. CAUTION Wait for the printer to finish printing before closing tray 1 (optional). Closing the tray before the printer finishes - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 73
of the envelope. In the software, set margins at least 15 mm (0.6 in) from the edge of the envelope. CAUTION Envelopes that contain clasps, snaps, windows, coated linings, exposed self-stick adhesives, or other synthetic materials can severely damage the printer. To avoid jams and possible - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 74
printer, and the short edge toward the printer. Slide the envelopes into the printer as far as they will go without forcing them. 5. Adjust the guides fit under the tabs on the guides. Printing envelopes 1. If tray 1 is configured for a specific size, use the printer control panel to set the paper - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 75
on Commercial #10 or DL envelopes. NOTE For envelopes of other sizes, adjust the margin settings appropriately. 4. Click Print in the software program or printer driver. Address type Return Destination Left margin 15 mm (0.6 in) 102 mm (4.0 in) Top margin 15 mm (0.6 in) 51 mm (2.0 in) Printing - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 76
2. Slide the output bin extension out from the bin. 3. Adjust the length guide until the arrow points to the size that you are loading. 4. Move the side width guides until the arrow on the right width guide points to the size that you are loading. 62 Chapter 4 Printing tasks ENWW - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 77
face-up with the top edge toward the front of the tray. NOTE If you are duplex printing, see Using 2-sided (duplex) printing for loading instructions. 6. Make sure that the stack of media is flat and that the media is below the height tabs. 7. Slide the tray back into the - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 78
Loading tray 3 1. Pull the tray out of the printer and remove any media. 2. Raise the output bin extension. 3. Adjust the length guide until the arrow points to the size that you are loading. 64 Chapter 4 Printing tasks ENWW - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 79
width guide points to the size that you are loading. 5. Load the media into the tray. If this is special paper, such as letterhead, load it face-up with the top edge toward the front of the tray. NOTE If you are duplex printing, see Using 2-sided (duplex) printing for loading instructions - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 80
7. Slide the tray back into the printer. 66 Chapter 4 Printing tasks ENWW - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 81
sensor in that tray. NOTE Get optimal performance with the automatic media sensing feature when using original HP media designed for use in HP color LaserJet printers. Tray 1 sensing Full sensing (default) ● The printer stops at each page to sense media type. ● This is the best mode for using mixed - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 82
the five results. ● The printer assumes that the sixth and all subsequent pages are of the same media type, until the printer is turned off or goes into until the tray is opened. Transparency only (default) ● The printer does not stop any pages for sensing but distinguishes between transparencies ( - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 83
of paper ● Setting the color options ● Using the HP Digital Imaging Options dialog box ● Using the Services tab NOTE Settings in the printer driver and software program generally override control-panel settings. Software-program settings generally override printer-driver settings. Creating and using - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 84
is not selected. 5. Click OK. Setting a custom paper size from the printer driver 1. Open the printer driver (see Opening the printer drivers). 2. On the Paper or Paper/Quality tab, click Custom. 3. On the Custom Paper Size window, type the name of the custom paper size. 4. Type the paper-size - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 85
and printing covers Follow these instructions for printing a first page that is different from other pages in the print job. 1. Open the printer driver (see Opening the printer drivers). 2. On the Paper or pages per sheet that you have selected. ENWW Using features in the Windows printer driver 71 - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 86
Options are available for Windows 2000, Windows XP, and Windows Server 2003. The following options are available on the HP Digital Imaging Options dialog box: ● Contrast Enhancement: Enhance colors and contrast for washed-out photos. Click Automatic to allow the printer software to brighten areas of - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 87
NOTE If you installed the HP Image Zone software, you can use it to edit and further enhance digital photos. Using the Services tab NOTE The Services tab is not available for Windows 9x. If the product is connected to a network, use the Services tab to obtain product and supply-status information. - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 88
● Printing multiple pages on one sheet of paper ● Setting the color options NOTE Settings in the printer driver and software program generally override control-panel settings. Software-program settings generally override printer-driver settings. Creating and using presets in Mac OS X Use presets to - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 89
to print around each page on the sheet. Setting the color options Use the Color Options pop-up menu to control how colors are interpreted and printed from software programs. 1. Open the printer driver (see Opening the printer drivers). 2. Open the Color Options pop-up menu. 3. If you are using Mac - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 90
designed for monochrome printing. Glossy paper ● In either the software application or the driver, select GLOSSY as the media type, or print from a tray that is configured for glossy paper. ● HP Color LaserJet 3600 and 3800 Series printers: Select GLOSSY for media weights up to 120 g/m2 - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 91
bond). ● Envelopes should be flat. ● Do not use envelopes with windows or clasps. ● Envelopes must not be wrinkled, nicked, or otherwise damaged g/m2 (36 to 47 lb bond)) only in tray 1. ● In either the software application or the printer driver, select Heavy (106 g/m2 to 163 g/m2 (28 to 43 lb bond)) - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 92
to work together for optimum printing results. ● Handle HP LaserJet Tough paper using the edges. Oils from your fingers deposited on HP LaserJet Tough paper can cause print quality problems. ● In either the software application or the printer driver, select Tough Paper as the media type, or print - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 93
NOTE Two-sided printing is available for the HP Color LaserJet 3000dn, 3000dtn, 3600dn, 3800dn, and 3800dtn printers. The printer can print on both sides of the paper. If the printer is not equipped with automatic 2-sided printing, see Manual 2-sided printing. Automatic 2-sided printing NOTE You - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 94
possible, change settings for 2-sided printing in your software program or printer driver. To select 2-sided printing from the printer driver, the driver must be configured correctly. For instructions, see the online Help for the printer driver. 1. Press Menu. 2. Press to highlight CONFIGURE DEVICE - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 95
the top edge at the back of the tray. 2. Open the printer driver. 3. Select the appropriate size and type. 4. On the Finishing tab, select Print on Both Sides (Manually). 5. Click OK. 6. Go to the printer. When the MANUAL FEED prompt appears, remove any blank paper from tray 1. Remove the printed - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 96
control panel or printer driver to set the types of media that are loaded in the trays and then selecting the first and remaining pages by media type. Printing on custom-size media The printer supports single-sided printing and manual duplexing on custom-size media. Tray 1 supports media sizes from - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 97
XP, or Me), delete the print job there. For Windows 98 or Windows Me, click Start, click Settings, and then click Printers. For Windows 2000 and Windows XP, click Start and then click Printers. Double-click the HP Color LaserJet 3000, 3600, or 3800 printer icon to open the print spooler. Select the - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 98
NOTE This feature is available for the HP Color LaserJet 3000 and 3800 Series printers only. NOTE This feature is available only for printers with installed hard drives. To store print jobs on the printer, use the Job Storage tab in the printer driver Properties dialog box. After a job is stored - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 99
The HP Color LaserJet 3000 and 3800 Series printers support up to downloaded fonts, style sheets, and macros from printer memory. Reducing the complexity of a print job from within an application can help avoid memory problems. NOTE Be sure to update the printer configuration in the printer driver - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 100
86 Chapter 4 Printing tasks ENWW - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 101
5 Managing the printer This chapter describes how to manage the printer: ● Using printer information pages ● Configuring e-mail alerts ● Using the embedded Web server ● Using the HP Easy Printer Care Software ● Using the HP Printer Utility for Macintosh ENWW 87 - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 102
information pages. NOTE Printer information pages for the HP Color LaserJet 3600 Series printer are available in cartridge toner levels. 1. Press Menu. 2. Press to highlight INFORMATION, and then press . 3. Press to highlight PRINT SUPPLIES STATUS PAGE, and then press . NOTE If you are using non-HP - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 103
does not appear if no mass storage devices are installed. PCL or PS font list (HP Color LaserJet 1. 3000 and 3800 Series printers only) 2. Shows which fonts are currently installed in the printer. 3. Press Menu. Press to highlight INFORMATION, and then press . Press to highlight PRINT PCL - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 104
e-mail alerts NOTE If your host software does not support e-mail, this feature might not be available on the HP Color LaserJet 3600 Series printer. You can use HP Web Jetadmin or the embedded Web server to configure the system to alert you of problems with the printer. The alerts take the form of - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 105
server NOTE The HP Color LaserJet 3600 Series printer embedded Web server provides network configuration and status information only. NOTE When the printer is directly connected to a computer, use the HP Easy Printer Care Software to view the printer status. ● View printer control status information - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 106
: Shows the life remaining of HP supplies, with 0 percent indicating that a supply is empty. This page also provides supplies part numbers. To order new supplies, click Order Supplies in the Other Links area on the left side of the window. ● Event log: Shows a list of all printer events and errors - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 107
. This service analyzes your printer error log and configuration information to provide diagnostic and support information specific to your printer. Order Supplies: Connects to the HP Web site, in which you can order genuine HP supplies, such as print cartridges and paper. Product Support: Connects - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 108
the HP Easy Printer Care Software The HP Easy Printer Care Software is an application that you can use for the following tasks: ● Check the printer status. ● Check supplies status. ● Set up alerts. ● Gain access to troubleshooting and maintenance tools. You can use the HP Easy Printer Care Software - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 109
. ● Provides links to troubleshooting information and tools. Provides links to the HP Web site for registration, support, and for ordering supplies. NOTE If you use a dial-up connection and did not connect to the Internet when you first opened the HP Easy Printer Care Software, you must connect - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 110
and then click Printers. 3. Click hp, and then click Utilities. 4. Double-click HP Printer Selector to open the HP Printer Selector. 5. Select the printer that you want Color Cleaning Configuration Page Supplies Status HP Support File Upload Upload Fonts Firmware Update Duplex Mode Economode Toner - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 111
Additional Settings E-mail Alerts Description Changes the printer network settings and provides access to the embedded Web server. Provides access to the embedded Web server. Configures the printer to send e-mail notices for certain events. ENWW Using the HP Printer Utility for Macintosh 97 - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 112
98 Chapter 5 Managing the printer ENWW - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 113
6 Color This chapter describes how to produce the best possible color printing: ● Using color ● Managing color ● Matching colors ENWW 99 - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 114
. ● HP ImageREt 3600 (HP Color LaserJet 3600 and 3800 Series printers) produces a 600x600 dpi print resolution that provides 3600-dpi laser-class quality with millions of smooth colors. Media selection For the best color and image quality, select the appropriate media type from the software printer - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 115
use CMYK data files to provide rich, saturated colors for text and graphics. The printer uses the PS printer driver to accept CMYK colors. CMYK ink-set emulation (PostScript only) The HP Color LaserJet 3000 and 3800 Series printers use CMYK color rendering to emulate several standard offset-press - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 116
settings also control text and graphics. Table 6-1 Manual color options Setting description Setting options Halftone ● Halftone options (available for the HP Color LaserJet 3000 and 3800 Series printers only) affect the color output resolution and clarity. ● Smooth provides better - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 117
HP Color LaserJet 3600 Series printer: instructs the printer to use a custom input profile to more accurately predict and control color output. Download custom profiles from www.hp.com. Restricting color printing NOTE This feature is available for the HP Color LaserJet 3000 and 3800 Series printers - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 118
can monitor color usage for a specific HP Color LaserJet 3000 Series printer by printing a color usage job log. See Using printer information pages. NOTE For the HP Color LaserJet 3600 Series printer, the network administrator can deny access to color printing through the Driver Management and - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 119
your monitor: ● Print media ● Printer colorants (inks or toners, for example) ● Printing process (inkjet, press, or laser technology, for example) ● Overhead lighting ● Personal differences in perception of color ● Software programs ● Printer drivers ● Computer operating systems ● Monitors ● Video - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 120
Use the following procedure to print color samples from the printer control panel: 1. Press Menu. 2. Press to highlight INFORMATION, and then press . 3. Press to highlight PRINT CMYK SAMPLES (HP Color LaserJet 3000 and 3800 Series printers only) or PRINT RGB SAMPLES, and then press . 106 Chapter 6 - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 121
7 Maintenance This chapter describes ways to maintain your printer. The following topics are covered: ● Managing supplies ● Replacing supplies and parts ● Cleaning the printer ENWW 107 - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 122
intervals for print cartridges and the control-panel messages that indicate when to replace each item. Printer Page count Approximate time period1 HP Color LaserJet 3000 Series printer 6,500 pages2 (black) 6 months 3,500 pages (color) HP Color LaserJet 3600 Series printer 6,000 pages (black - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 123
gauge 3 Print cartridge colors from left to right: black, yellow, cyan, and magenta For more precise levels, follow the instructions in the table below to print a supplies status page. Device Printer control panel HP Easy Printer Care Software Embedded Web server (HP Color LaserJet 3000 and 3800 - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 124
or go to www.hp.com/go/ anticounterfeit when you install an HP print cartridge and the printer message says the cartridge is nonHP. HP will help determine if the product is genuine and take steps to resolve the problem. Your print cartridge might not be a genuine HP print cartridge if you notice the - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 125
For instructions on installing supplies, see the installation guides provided with each supply item or see more information at the following Web sites: . ● HP Color LaserJet 3000 Series printer: www.hp.com/support/clj3000 ● HP Color LaserJet 3600 Series printer: www.hp.com/support/clj3600 ● HP Color - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 126
on the transfer unit and do not touch the transfer unit, which is located on the inside of the front door. 2. Remove the used print cartridge from the printer. 3. Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling. 112 Chapter 7 Maintenance ENWW - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 127
of the print cartridge and distribute the toner by gently rocking the print cartridge from side to cartridge. Discard the shipping tape and shipping locks according to local regulations. 6. Align the print cartridge with the tracks inside the printer, and using the handles, insert the print cartridge - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 128
new cartridge arrived. See the enclosed recycling guide for recycling instructions. 9. If you are using a non-HP print cartridge, check the printer control panel for further instructions. For additional help, see the Web sites listed in Supply replacement guidelines. 114 Chapter 7 Maintenance ENWW - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 129
types of problems. To clean the printer using the printer control panel 1. Press Menu. 2. Press to highlight CONFIGURE DEVICE, and then press . 3. Press to highlight PRINT QUALITY, and then press . NOTE If your printer has an automatic duplexer (HP Color LaserJet 3000dn, 3000dtn, 3600dn, 3800dn - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 130
116 Chapter 7 Maintenance ENWW - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 131
causes of jams ● Clearing jams ● Paper-handling problems ● Troubleshooting-information pages ● Printer response problems ● Printer control-panel problems ● Color-printing problems ● Incorrect printer output ● Macintosh problems ● Software program problems ● Print-quality troubleshooting ENWW 117 - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 132
find solutions to printer problems in this guide, go to the appropriate Web site: ● HP Color LaserJet 3000 Series printer: www.hp.com/support/clj3000 ● HP Color LaserJet 3600 Series printer: www.hp.com/support/clj3600 ● HP Color LaserJet 3800 Series printer: www.hp.com/support/clj3800 Factors that - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 133
of a device failure. Some of these messages can be cleared by turning the printer off and then on. These messages are not affected by the AUTO CONTINUE setting. If a critical error persists, service is required. The following table lists and describes control-panel messages. ENWW Control-panel - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 134
memory tag is missing. 2. Open the front door. Remove the print cartridges, and then reinstall them. 3. Close the front door. 4. Turn the printer off and then on. 5. If the error persists, contact HP Support. The printer's internal clock is not working correctly. Printing can continue, but you - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 135
2. Press to continue printing. NOTE Data will be lost. If the message persists, contact HP Support. 22 EMBEDDED I/O BUFFER OVERFLOW HP Color LaserJet 3600 and 3800 Series printers only. The embedded HP Jetdirect print server buffer has overflowed during a busy state. 1. Press to continue printing - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 136
while the printer was receiving data. 2. If the message persists, contact HP Support. For the HP Color LaserJet 3000 and 3800 1. Series printers only with before printing again. See Configuring trays for more information. The printer senses a different media type than what is configured in the - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 137
HP Support. 1. Turn the printer off and then on. 2. If the message persists, contact HP Support. A fuser error has occurred. 1. Turn the printer off. 2. Verify the fuser is installed correctly and fully seated. 3. Turn on the printer. 4. If the message persists, contact HP Support. A printer - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 138
on. 2. If the message persists, contact HP Support. 64 ERROR For help press alternates with For the HP Color LaserJet 3600 Series printers only. A scan buffer error has occurred. 1. Turn the printer off and then on. 2. If the message persists, contact HP Support. To continue turn off then on - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 139
HP Jetdirect embedded print server has 1. encountered a critical error. 2. Turn the printer off and then on. If the problem persists, contact HP Support different driver. NOTE For the HP Color LaserJet 3600 Series printers, you must use the driver that was specifically designed for these printers. - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 140
during a firmware upgrade. 1. Reinstall the firmware. 2. If the problem persists, contact HP Support. COLOR RFU FAILED An error has occurred during a firmware upgrade. 1. Reinstall the firmware. 2. If the problem persists, contact HP Support. Creating...CLEANING PAGE The printer is generating - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 141
. Press for help. or See Changing print cartridges for more information. The fuser is either not installed or not correctly installed in the printer. Press for help. or Contact HP Customer Support or your authorized HP service provider. Two or more cartridges are missing. Install the missing - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 142
alternates with For help press Description Recommended action specifies a sequence number indicating the current program being loaded. For the HP Color LaserJet 3000 and 3800 Series printers only. Tray 1 is empty and no other tray is available. Load media into tray 1, and press to continue - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 143
is nearing the end of its useful life. The printer is ready and will print for the estimated number of pages indicated. Order the identified print cartridge. Printing will continue until REPLACE CARTRIDGE appears. NOTE Estimated pages remaining is based upon historical page coverage - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 144
. For the HP Color LaserJet 3000 and 3800 Series printers only. The printer is generating the printer menu No action necessary. map. The printer will return to the Ready state when the page has printed. The printer is generating the print quality troubleshooting pages. The printer will return to - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 145
, to download 3. a file to a non-existent directory). Printing can continue. To remove this message from the display, press . If the message reappears, there might be a problem with the software program. For the HP Color LaserJet 3000 and 3800 Series printers only. The printer received a PJL - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 146
two print cartridges are out supplies and parts for COLOR alternates with Ready This message appears only for the HP Color LaserJet 3000 and 3800 Series printers. HP Color LaserJet 3000: Enable color printing on the SYSTEM SETUP menu. Set RESTRICT COLOR USE to ENABLE COLOR. 132 Chapter 8 Problem - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 147
you to print in color. An error has occurred during a firmware upgrade. 1. Reinstall the firmware. 2. If the problem persists, contact HP Support. A component test is in progress; the component selected is Cartridge motor. Press Stop to stop this test. The printer is testing a motor - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 148
believe you purchased an HP supply, go to www.hp.com/go/anticounterfeit. Service or repairs required as a result of using non-HP supplies are not covered under HP warranty. USB ACCESSORY ERROR HP Color LaserJet 3000 and 3800 Series 1. printers only. 2. The printer has detected too much current - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 149
the file system is full. 1. Use HP Web Jetadmin software to delete files from the storage device, and then try again. 2. To remove this message from the display, press . See HP Web Jetadmin for more information. For the HP Color LaserJet 3000 and 3800 1. Series printers only. The file system is - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 150
troubleshoot jams in the printer. For instructions to clear jams, see Clearing jams. 1 6 5 2 3 4 Figure 8-1 Jam locations (printer shown without optional tray 3) 1 Output bin 2 Paper path 3 Tray 1 4 Trays 2 or 3 5 Duplex path (for 2-sided printing) 6 Fuser . 136 Chapter 8 Problem solving ENWW - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 151
5. Press to highlight OFF, and then press . 6. Press Menu to return to the Ready state. ENWW Jams 137 - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 152
and parts. Paper was not stored correctly. Replace the paper in the trays. Paper should be stored in the original packaging in a controlled environment. 1 If the printer still continues to jam, contact HP Customer Support or your authorized HP service provider. 138 Chapter 8 Problem solving - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 153
Clearing jams Procedures in the following sections correspond with a jam message that might appear on the control panel. Jam in tray 1 1. Remove the media from the tray. 2. Grasp the jammed sheet by both corners and pull. 3. Place the media stack in tray 1. ENWW Clearing jams 139 - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 154
4. Confirm that the media guides are against the stack without bending it and that the stack does jammed sheet is visible, remove it. 2. If the sheet is not visible, check inside the printer at the top of the tray opening. Remove any jammed media. 3. Pull out tray 2 and place it on a - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 155
4. If the jammed sheet is visible, remove it. 5. If the sheet is not visible, check inside the printer at the top of the tray opening. Remove any jammed media. 6. Replace tray 2 and optional tray 3. NOTE Use tray 1 when printing on heavier paper. See - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 156
Jam inside the fuser area (top cover) 1. Open the top cover. 2. If the jammed sheet is visible, remove it and then close the top cover. 3. If the sheet is not visible, turn off the printer. WARNING! The fuser will be hot. Wait 10 minutes before proceeding. 142 Chapter 8 Problem solving ENWW - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 157
, squeeze the latches, and pull up on the fuser to remove it. 5. On the fuser, lift the shutter door. CAUTION Do not open the shutter door while the fuser is in the printer. 6. Remove any jammed sheets. NOTE If the sheet tears, make sure that all fragments are removed before you resume printing - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 158
latches, and then push both sides of the fuser into the printer. Press the fuser down until it clicks into place. 8. Close the top cover and then turn on the printer. Jam inside the front door 1. Open the that all fragments are removed before resuming printing. 144 Chapter 8 Problem solving ENWW - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 159
2. Remove any visible media. 3. Locate the green registration-plate tabs that are below the bottom print cartridge. 4. Press the tabs, and then lift the registration plate. Remove any jammed media, and then return the registration plate to its closed position. NOTE If - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 160
5. Close the front door. Jam in the duplex path NOTE This issue occurs only in models that provide automatic 2-sided printing. 1. Turn off the printer, and open the top cover. If any media is visible, remove it. 2. Open the front door. 146 Chapter 8 Problem solving ENWW - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 161
3. Rotate the transfer unit up and away from the front door. 4. Remove any jammed sheets from under the transfer unit. 5. Locate the green registration-plate tabs that are below the bottom print cartridge. ENWW Clearing jams 147 - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 162
position. NOTE If the sheet tears, make sure that all fragments are removed before resuming printing. 7. Close the front door and then turn on the printer. 148 Chapter 8 Problem solving ENWW - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 163
Paper-handling problems Use only media that meets the specifications outlined in the HP LaserJet Printer Family Print Media Specification Guide. For ordering information, see Supplies and accessories. For paper specifications for this printer, see Supported media sizes. Printer feeds multiple - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 164
to determine the size for which the tray is configured. The guides in the tray are not against the media stack. Verify that the guides are touching the stack. The manual-feed prompt is set to ALWAYS. The printer always prompts for manual feed, even if the tray is loaded. Open the tray, reload - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 165
specifications might have Use transparencies designed for HP Color LaserJet printers. been loaded. The correct media type is not specified in the software or printer Verify that the correct type is selected in the software or printer driver. driver. The tray is overfilled. Remove excess media - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 166
2-sided printing. The HP Color LaserJet 3000, 3000n, 3600, 3600n, 3800, and 3800n printers do not support automatic 2-sided printing. See Manual 2-sided printing. The printer configuration is not set for duplexing. Run the automatic configuration feature: 1. On the Windows taskbar, click Start - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 167
size that is selected does not support 2-sided (duplex) printing. Configure the printer driver to enable manual 2-sided printing. See Gaining access to printer driver settings. Load and select a size and type of paper that supports automatic 2-sided printing. ENWW Paper-handling problems 153 - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 168
about printer calibration, color density, and other parameters. 1. Press Menu. 2. Press to highlight DIAGNOSTICS, and then press . Print-quality troubleshooting page 3. Press to highlight PRINT DIAGNOSTICS PAGE, and then press . See Print-quality-troubleshooting pages. 154 Chapter 8 Problem - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 169
. See Changing printer control-panel configuration settings. The correct driver is not selected in the software program or printer driver (HP Color LaserJet 3000 and 3800 Series printers only). Select the PS driver in the software program or printer driver. ENWW Printer response problems 155 - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 170
on the printer See Control-panel messages. control panel. The correct printer driver is not installed in the computer. Install the correct printer driver. The correct printer and port are not selected on the computer. Select the correct printer and port. 156 Chapter 8 Problem solving ENWW - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 171
the network software to verify the printer network configuration, or consult with the network administrator. Connect the printer to supported for automatic 2-sided printing. Make sure manual 2-sided printing is enabled. See Gaining access to printer driver settings. ENWW Printer response problems - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 172
button to turn on the printer. Printer settings in the software program or printer driver differ from the printer control-panel settings. Confirm that the settings in the program and printer driver are appropriate. The program settings override the printer-driver and control-panel settings, and - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 173
printer driver is not selected in your software program. Select the correct printer driver. No color appears on the configuration page. Contact HP support. The control-panel setting for COLOR SUPPLY OUT is set to AUTOCONTINUE BLACK, and one of the color print cartridges is out. The printer - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 174
extremely light colors. The software program might interpret extremely dark colors as black. If so, avoid using extremely dark colors. Calibrate the printer. See Calibrating the printer. 1. On the printer driver Color tab, in the Color Options section, select Manual. For the HP Color LaserJet 3000 - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 175
Reselect the font in the software program. The font is not available to the printer. (HP Color LaserJet 3000 Download the font to the printer or use another font. (In and 3800 series printers only.) Windows, the driver does this automatically.) The correct printer driver is not selected. Select - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 176
needs to be cleaned. Clean the printer. See Cleaning the printer. If the problem persists, see Print-quality troubleshooting. Guidelines for printing with different fonts NOTE This feature is available for the HP Color LaserJet 3000 and 3800 Series printers only. ● The 80 internal fonts are - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 177
OS V9.x or Mac OS X. Solving problems with Mac OS V9.x NOTE Mac OS V9.x is supported for the HP Color LaserJet 3000 and 3800 Series printers only. NOTE Use the Desktop Printer Utility to set up for USB and IP printing. The printer will not appear in the Chooser. The printer name or IP address does - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 178
with a USB cable, the printer does not appear in the Desktop Printer Utility or the Apple System Profiler after the driver is selected. Cause Solution This problem is caused by either a software or hardware component. Software troubleshooting ● Check that your Macintosh supports USB and has the - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 179
the host computer. NOTE The iMac keyboard is a nonpowered USB hub. Solving problems with Mac OS X The printer driver is not listed in the Print Center or Printer Setup Utility. Cause Solution The printer software might not have been installed or was installed incorrectly. Make sure that the - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 180
-letter language code for the language that you are using. Reinstall the software. See the getting started guide for instructions. Replace the interface cable with a high-quality cable. A print job was not sent to the printer that you wanted. Cause Solution The print queue might be stopped. The - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 181
in the Print Center or Printer Setup Utility after the driver is selected. Cause Solution This problem is caused by either a software or a hardware component. Software troubleshooting ● Check that your Macintosh supports USB and has the appropriate USB software from Apple. ● Verify that your - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 182
software program does not support color. See the software documentation. Color mode is not selected in the software program or printer Select Color mode instead of Grayscale or Monochrome driver. mode. The correct printer driver is not loaded. Load the correct printer driver. Printer driver - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 183
-handling components can mark their surface. NOTE The HP Color LaserJet 3000 series printers do not support printing in color on transparencies. NOTE Allow transparencies to cool for at least 30 seconds before handling them. ● In the printer driver Paper tab, select Transparency as the paper type - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 184
. ● Marks at even intervals on the printed side of the page ● Toner that smears easily ● Toner specs on the page ● Vertical streaks or bands on the page To correct these types of problems, clean the printer. See Cleaning the printer. Print-quality-troubleshooting pages Use the built-in print-quality - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 185
. If you see print-quality defects on the print-quality-troubleshooting pages, calibrate the printer. See Calibrating the printer. If defects continue to appear, go to the appropriate Web site for your printer: ● www.hp.com/go/printquality/clj3000 ● www.hp.com/go/printquality/clj3800 Calibrating the - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 186
172 Chapter 8 Problem solving ENWW - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 187
● To order supplies in the U.S., go to www.hp.com/sbso/product/supplies. ● To order supplies worldwide, go to www.hp.com/ghp/buyonline.html. ● To order supplies in Canada, go to www.hp.ca/catalog/supplies. ● To order supplies in Europe, go to www.hp.com/go/supplies. ● To order supplies in Asia - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 188
production has stopped. The table below lists available supplies and accessories for the HP Color LaserJet 3000, 3600, and 3800 Series printers. Table A-1 Supplies, accessories, and part numbers Part Part number Memory upgrades (DIMMs) Q7721A Q7722A Q7723A Accessories Q5958A Internal (EIO - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 189
materials 5851-1468 HP LaserJet Printer Family Print Media Specification Guide 5021-0337 PCL/PJL Technical Reference Package For downloadable versions, go to www.hp.com/support/ clj3000, www.hp.com/support/clj3600 or www.hp.com/ support/clj3800. When connected, select Manuals. 1 Bluetooth is - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 190
for the HP Color LaserJet 3000 and 3800 Series printers only. Use the following steps to order printing supplies directly through the embedded Web server (see Using the embedded Web server). 1. In the Web browser on the computer, type the IP address for the printer. The printer status window appears - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 191
B Service and support ENWW 177 - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 192
-Packard limited warranty statement HP PRODUCT HP Color LaserJet 3000, 3000n, 3000dn, 3000dtn, 3600, 3600n, 3600dn, 3800, 3800n, 3800dn, and 3800dtn printers DURATION OF LIMITED WARRANTY One-year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 193
printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP YOU. ENWW Print cartridge limited warranty statement 179 - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 194
maintenance agreements HP has several types of maintenance agreements that meet a wide range of support needs. Maintenance agreements are not part of the standard warranty. Support services may vary by area. Check with your local HP dealer to determine the services available to you. On-site service - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 195
It is extremely important to remove the print cartridges before shipping the printer. Print cartridges left in the printer during shipping will leak and entirely cover the printer engine and other parts with toner. To prevent damage to the print cartridge, avoid touching the roller, and store the - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 196
182 Appendix B Service and support ENWW - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 197
different operating modes affect power consumption, heat output, and noise output. Physical specifications Table C-1 Physical dimensions for the HP Color LaserJet 3000, 3600, and 3800 Series printers Product Height Base model 400 mm (15.7 in) Base model plus duplexer 423 mm (16.7 in) Base - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 198
circuit capacity 6.5 A 220-volt models 220 to 240 V (+/-10%) 50 to 60 Hz (+/-2 Hz) 3.5 A Table C-3 Electrical specifications for the HP Color LaserJet 3600 Series printer Item 110-volt models Power requirements 100 to 127 V (+/-10%) 50 to 60 Hz (+/-2 Hz) Minimum recommended circuit capacity - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 199
HP Color LaserJet 3000dtn 409 29 13 0.5 100 HP Color LaserJet 3600 337 51 15 0.5 171 HP Color LaserJet 3600n 337 51 15 0.5 171 HP Color LaserJet 3600dn 337 51 15 0.5 171 HP Color LaserJet 3800 437 48 15 0.5 162 HP Color LaserJet 3800n 437 48 15 0.5 162 HP Color LaserJet - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 200
17 ppm)2 LWAd = 6.4 Bels (A) [64 dB (A)] Sound pressure level: bystander position Declared per ISO 9296 Printing (17 ppm)2 LpAm = 49 dB (A) 1 The HP Color LaserJet 3600 printer was tested in simplex monochrome mode with A4-size media. 2 The printing speed is 17 ppm for letter-size media and 17 - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 201
Operating-environment specifications Table C-9 Operating environment specifications Environment Temperature Humidity Altitude Recommended 17 to 25° C (62.6 to 77° F) 20 to 60% relative humidity (RH) Not applicable Allowed 10 to 27° C (50 to 81° F) 10 to 70% RH 0 to 2600 m (0 to 8530 ft) NOTE - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 202
188 Appendix C Printer specifications ENWW - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 203
contains the following regulatory information: ● FCC regulations ● Environmental product stewardship program ● Declaration of conformity (HP Color LaserJet 3000 series) ● Declaration of conformity (HP Color LaserJet 3600 series and HP Color LaserJet 3800 series) ● Safety statements ENWW 189 - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 204
a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are installed and used in accordance with the instructions, it may cause harmful interference to radio Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 205
the end of the product's life. HP LaserJet printing supplies It's easy to return and recycle your empty HP LaserJet print cartridges-free of charge-with HP Planet Partners. HP is committed to providing inventive, high-quality products and services that are environmentally sound, from product design - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 206
-Packard for this product include the following: HP Color LaserJet 3000 and 3800 Series printers Type: carbon monofluoride lithium battery BR1632 Weight: (1.5 g) Location: On formatter board User-removable: No HP Color LaserJet 3600 Series printer Type: carbon monofluoride lithium battery BR2032 - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 207
internal components. The hardware maintenance covers a three-year period from date of the HP product purchase. The customer must purchase HP SupportPack within the stated factory warranty. For more information, contact the HP Customer Care Service and HP Customer Support group. See HewlettPackard - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 208
Guide 22 and EN 45014 Manufacturer's Name: Manufacturer's Address: Hewlett-Packard Company 11311 Chinden Boulevard, Boise, Idaho 83714-1021, USA declares, that the product Product Name: Regulatory Model:3) HP Color LaserJet 3000 series BOISB-0504-01 Including Product Options: Print Cartridges - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 209
HP Color LaserJet 3600 series / HP Color LaserJet 3800 series BOISB-0504-00 Including Product Options: Print Cartridges Laser/LED Product) GB4943-2001 EMC: CISPR22:1993 +A1 +A2 / EN55022:1994 +A1 +A2 - Class B1) EN 61000-3-2:2000 EN 61000-3-3:1995 +A1 EN 55024:1998 +A1 +A2 FCC Title 47 CFR, Part - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 210
since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 211
Luokan 1 laserlaite Klass 1 Laser Apparat HP Color LaserJet 3000, 3000n, 3000dn, 3000dtn, 3600, 3600n, 3600dn, 3800, 3800n, 3800dn, 3800dtn, laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 212
198 Appendix D Regulatory information ENWW - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 213
in this appendix pertains to the HP Color LaserJet 3000 and 3800 Series printers only. The HP Color LaserJet 3000 and 3800 Series printers have one dual inline memory module (DIMM) slot. Use the DIMM slot to upgrade the printer with the following items: ● More printer memory - DIMMs are available in - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 214
handling DIMMs, either wear an antistatic wrist strap, or frequently touch the surface of the DIMM antistatic package and then touch bare metal on the printer. To install memory and font DIMMs 1. Turn the printer off, and then disconnect all power and interface cables. 2. On the right side of the - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 215
3. Place the formatter board on a clean, flat, grounded surface. To replace a DIMM that is currently installed, spread the latches apart on each side of the DIMM slot, lift the DIMM up at an angle, and pull it out. 4. Remove the new DIMM from the antistatic package, and then locate the alignment - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 216
. Enabling memory If you installed a memory DIMM, set the printer driver to recognize the newly added memory. To enable memory for Windows 1. On the Start menu, point to Settings, and click Printers or Printers and Faxes. 2. Select this printer and select Properties. 3. On the Configure tab, click - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 217
Checking DIMM installation. Checking DIMM installation Check that the DIMMs are installed correctly and working. To check DIMM installation 1. Turn the printer on. Check that the printer is in the Ready state after the it has gone through the startup sequence. If an error message appears, a DIMM may - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 218
204 Appendix E Working with memory ENWW - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 219
a typeface. fuser The assembly that uses heat to fuse the toner onto the print media. grayscale Various shades of gray. halftone pattern A halftone pattern uses differing sizes of ink dots to produce a continuous-tone image such as a photograph. HP Easy Printer Care Software Software that provides - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 220
for "PostScript printer description." printer driver A software program that a computer uses to gain access to printer features. RAM this printer are the four print cartridges. TCP/IP An internet protocol that has become the global standard for communications. toner The fine black or colored powder - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 221
supported 14 cartridges features 6 status messages 19 warranty 179 cleaning the printer 115 clearable warnings 38 color adjusting 102 halftone options 102 HP ImageREt 2400 100 HP ImageREt 3600 15, 36, 79 downloading software 9 drivers accessing 11 Macintosh, troubleshooting 165 presets 74 quick - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 222
164 drivers, accessing 11 drivers, troubleshooting 165 fonts, troubleshooting 164 problems, troubleshooting 163 USB card, troubleshooting 164, 167 Macintosh, versions supported 9 maintenance agreements 180 manual 2-sided printing 80 manual feed 35 manuals 2 media automatic sensing 67 colored paper - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 223
authentication 110 checking the toner level 108 genuine HP 110 managing 108 non-HP 110 replacing 111 storing 109 print cartridges features 6 status messages 19 warranty 179 Print Document On 70 print quality menu 27 printer driver Services tab 73 printer drivers 9 printer information pages 88, 170 - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 224
supported 5 troubleshooting Macintosh 164, 167 Use Another Tray feature 35 Use Different Paper/Covers 71 Use Requested Tray feature 34 W warranty extended 180 print cartridge 179 product 178 watermarks cover page 74 Web sites documentation 2 printer features 5 software, downloading 9 Windows drivers - HP 3000dn | HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 225
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HP Color LaserJet 3000/3600/3800 Series printers
User Guide