HP 4350dtn HP LaserJet 4250/4350 Series - User Guide
HP 4350dtn - LaserJet B/W Laser Printer Manual
 |
UPC - 829160416793
View all HP 4350dtn manuals
Add to My Manuals
Save this manual to your list of manuals |
HP 4350dtn manual content summary:
- HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 1
hp LaserJet 4250/4350 series printers use - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 2
- HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 3
HP LaserJet 4250 or 4350 series printer User Guide - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 4
Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained in this document is subject to change without notice. The only warranties for HP products - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 5
of Web-based troubleshooting tools for desktop computing and printing products. ISPE helps you quickly identify, diagnose, and resolve computing and printing problems. The ISPE tools are available at http://instantsupport.hp.com. Telephone support Hewlett-Packard Company provides free telephone - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 6
Using the HP Toolbox. HP support and information for Macintosh computers Visit: http://www.hp.com/go/macosx for Macintosh OS X support information and HP subscription service for driver updates. Visit: http://www.hp.com/go/mac-connect for products designed specifically for the Macintosh user. iv - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 7
Table of contents ENWW 1 Printer basics Quick access to printer information 2 User guide links ...2 Where to look for more information 2 Printer configurations ...3 Feature designations for the HP LaserJet 4250 or 4350 series printer 3 Printer features ...5 Printer parts ...8 Accessories and - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 8
with the optional duplex-printing accessory 73 To duplex manually ...74 Canceling a print job ...75 Using the printer driver ...76 Changing the settings for a print job 76 Changing default settings 76 Using printer-driver features 79 Printing watermarks ...79 Printing multiple pages on one sheet - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 9
110 Cleaning the printer ...112 Cleaning the inside of the printer 112 Cleaning the fuser ...113 Performing preventive maintenance 115 To reset the maintenance-kit counter 115 Replacing the stapler unit ...116 To remove and replace the stapler unit 116 4 Problem solving Troubleshooting flowchart - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 10
common PostScript problems 191 General problems ...191 Specific errors ...191 Troubleshooting the optional hard disk 193 Appendix A Supplies and accessories Ordering parts, accessories, and supplies 196 Ordering directly from HP 196 Ordering through service or support providers 196 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 11
Resets submenu ...226 Diagnostics menu ...228 Service menu ...229 Appendix C Specifications HP LaserJet 4250 or 4350 series physical specifications 231 Electrical specifications device (optional hard disk 251 Appendix E Printer commands Understanding PCL 6 and PCL 5e printer command syntax 254 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 12
Hewlett-Packard limited warranty statement 269 Print Cartridge Limited Warranty Statement 271 Availability of support and service 272 HP maintenance agreements 272 Onsite service agreements 272 HP Express Exchange (U.S. and Canada only 273 To use HP Express Exchange 273 Repacking the printer - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 13
you for purchasing an HP LaserJet 4250 or 4350 series printer. If you have not done so, see the getting started guide (start) provided with the printer for setup instructions. Now that the printer is set up and ready to use, take a few moments to familiarize yourself with the printer. This section - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 14
the online Help through the printer driver. HTML (online) user guide-Contains detailed information for using the printer and for troubleshooting problems. Go to http://www.hp.com/support/lj4250 or http://www.hp.com/ support/lj4350. After connecting, click Manuals. Printer control-panel Help-This - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 15
are available in all configurations. Feature designations for the HP LaserJet 4250 or 4350 series printer Letter no letter d n t sl Description This is the base model. Models with this designation include a duplexing unit for automatic two-sided printing. Models with this designation include - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 16
descriptions (continued) Printer model HP LaserJet 4250 series HP LaserJet 4350 series dtn model ● 64 MB RAM, expandable up to 512 MB ● 80 MB RAM, expandable up to 512 MB ● one 100-sheet tray and two 500-sheet trays ● one 100-sheet tray and two 500-sheet trays ● HP Jetdirect embedded print - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 17
and graphic images. HP LaserJet cartridges for crisp, sharp output. Paper handling HP LaserJet 4250 series printer HP LaserJet 4350 series printer HP LaserJet 4250tn, dtn, and dtnsl models hold up to 1,100 sheets of paper. All other models hold 600 sheets of paper. HP LaserJet 4350tn, dtn, and - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 18
MB maximum memory 460-megahertz (MHz) processor speed All models are compatible with an optional EIO hard disk. The HP LaserJet 4350n and tn models include 80 MB of random-access memory (RAM). The HP LaserJet 4350dtn and dtnsl models include 96 MB RAM. All models are expandable up to 512 MB maximum - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 19
(multiple pages on one sheet) saves paper. Duplex printing (automatic or manual) saves paper. Printing in EconoMode saves toner. Accessibility HP LaserJet 4250 series printer HP LaserJet 4350 series printer The online user guide is compatible with text screen-readers. The print cartridge can be - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 20
cards) 7 Top cover (provides access to the print cartridge) 8 Interface ports (see Interface ports) 9 Slot for optional duplexer 10 Rear output bin (pull to open) Accessories and supplies You can increase the capabilities of the printer by adding optional accessories. For information about ordering - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 21
server (EIO card) 8 Hard disk accessory (EIO card) (J6054B) 9 Storage cabinet for the printer (Q2445B) 10 Stacker accessory (Q2442B) 11 Staple cartridge (Q3216A) 12 Print cartridge (Q5942A: 10,000-page cartridge or Q5942X: 20,000-page cartridge) * The paper capacity of any HP LaserJet 4250 or 4350 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 22
printer has five ports: two EIO slots and three ports for connecting to a computer or a network. 1 2 3 4 5 1 EIO slot 2 2 Network connection (for models that include an embedded HP The printer might be in PowerSave mode. Press any button on the printer control panel. ● The accessory has an error - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 23
tipping over, the optional 500-sheet feeders, the optional 1,500-sheet tray, and the cabinet can be locked to the bottom of the printer. To lock the accessories, locate the lever on the upper left side of the optional feeder, and rotate the lever to the rear (locked) position. - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 24
Help system The control panel is located on the front of the printer. ? See Interpreting control-panel messages to identify and troubleshoot control-panel messages. Control-panel layout 1 2 3 4 11 10 9 ? 8 5 6 7 1 STOP button 2 Ready light 3 Data light 4 Attention light 5 MENU button - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 25
is online and ready to accept data to print. The printer cannot accept data because it is offline (paused) or has experienced an error. The printer is going offline. The printer stops processing the current print job and expels all of the active pages from the paper path. ENWW Control panel 13 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 26
button) to scroll to PRINT MENU MAP, and then press (SELECT button). Using the printer Help system This printer features a Help system at the control panel that provides instructions for resolving most printer errors. To view Help for a message (if available), press (HELP button). If the Help topic - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 27
a computer by using the setting page of the embedded Web server. The computer shows the same information that the control panel shows. For more information, see Using the embedded Web server. Configuration settings seldom need to be changed. Hewlett-Packard Company recommends that only the system - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 28
HOURS, 1 DAY, and 1 WEEK. This option is only available if a hard drive is installed. To set the job held timeout 1. Press MENU to open address This item determines whether the printer's IP address appears on the display with the Ready message. If more than one EIO card is installed, the IP address - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 29
does not automatically select another tray when you indicate that a specific tray should be used. Selecting FIRST allows the printer to pull from a second tray if the specified tray is empty. EXCLUSIVELY is the default setting. ● MANUALLY FEED PROMPT. If you select ALWAYS (the default value), the - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 30
) to set the behavior. 11. Press MENU to exit the menu. To set Manually Feed Prompt 1. Press MENU to open the menus. 2. Press (DOWN button) to TRAY BEHAVIOR. 8. Press (DOWN button) to highlight MANUALLY FEED PROMPT. 9. Press (SELECT button) to select MANUALLY FEED PROMPT. 10. Press (UP button) or ( - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 31
MENU to exit the menu. Sleep Delay The adjustable Sleep Delay feature reduces power consumption when the printer has been inactive for an extended period. You can set the length of time before the printer goes into sleep mode to 1 MINUTE, 15 MINUTES, 30 MINUTES, or to 60 MINUTES, 90 MINUTES, 2 HOURS - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 32
button) to highlight RESETS. 5. Press (SELECT button) to select RESETS. 6. Press ( problems. ● PCL configures the printer to use Printer Control Language. ● PDF configures the printer to print .PDF files. (This option is only available the printer has sufficient memory.) ● PS configures the printer - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 33
to exit the menu. Auto continue You can determine printer behavior when the system generates an Auto Continuable error. ON is the default setting. ● Select ON if you want an error message to appear for ten seconds before the printer automatically continues to print. ● Select OFF to pause printing - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 34
(UP button) or (DOWN button) to select the appropriate setting. 9. Press (SELECT button) to set the selection. 10. Press MENU to exit the menu. Cartridge low The printer has two options for reporting that print cartridge life is low: CONTINUE is the default value. ● Select CONTINUE to allow the - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 35
menu item. ● Select CONTINUE to allow the printer to continue printing. A REPLACE CARTRIDGE warning message appears until the print cartridge is replaced. Printing in this mode can continue only for a specific number of pages. After that, the printer stops printing until you replace the empty print - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 36
no hard disk is installed and the printer has at least 8 MB of free memory. The default is AUTO. ● AUTO. The printer determines the optimal RAM disk size based on the amount of available memory. ● OFF. The RAM disk is disabled, but a minimal RAM disk is still active (sufficient to scan one page). To - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 37
To select the language 1. When SELECT LANGUAGE appears in English, press (SELECT button), and wait until LANGUAGE appears in English. 2. Press (DOWN button) until the preferred language appears. 3. Press (SELECT button) to save the preferred language. ENWW Control panel 25 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 38
table lists the available software for the printer. Software Windows Installer PCL 6 PCL 5 PostScript emulation HP Web Jetadmin* Macintosh Installer Macintosh PostScript Printer Description (PPD) files IBM drivers* Model scripts* Windows 98/Me Windows NT 4.0 Windows 2000/XP/ Server 2003 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 39
requesting them from an HP-authorized service or support provider. For Linux support see http://www.hp.com/go/linux. For UNIX support see http://www.hp.com/go/ jetdirectunix_software. For additional information see the support flyer that came in the printer box. If the printer driver that you want - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 40
the specific driver. Printer driver Help is separate from your program Help. Using the printer drivers Use one of the following methods to open the printer drivers from your computer: Operating System Windows 98, NT 4.0, and ME To change the settings for all print jobs until the software program - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 41
enable/ disable a driver feature such as Allow Manual Duplexing) On the File menu in the software program, click Print. Select the printer, and then click the hard drive, clicking Applications, clicking Utilities, then double-clicking Print Center. Click on the print queue. On the Printers menu, - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 42
features easy. Use the HP LaserJet Utility to perform the following tasks: ● Name the printer, assign it to a zone on the network, and download files and fonts. ● Configure and set the printer for Internet protocol (IP) printing. The HP LaserJet Utility is not currently supported for OS X, but the - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 43
UNIX support see http://www.hp.com/go/jetdirectunix_software. You can download the latest software free of charge at http://www.hp.com/go/ lj4250_software or http://www.hp.com/go/lj4350_software. After you have followed the installation instructions and loaded the software, see Using printer-driver - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 44
to make sure that the HP Jetdirect print server is configured correctly for the network. See Configuration page. On the second page, locate the printer IP address. You might need this address to complete network installation. 2. Close all software programs that are open or running. 3. Insert the - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 45
. An installation program for the PPDs and other software is provided on the CD-ROM that came with the printer. In addition, use the Apple LaserWriter 8 printer driver that comes with the computer. ● HP LaserJet Utility. The HP LaserJet Utility provides access to features that are not available - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 46
language preference. For example, the Installer/English folder contains the Installer icon for the English printer software. 3. Double-click the HP LaserJet Installers folder. 4. Follow the instructions on the computer screen. 5. Double-click the Installer icon for the appropriate language. If OS - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 47
On the drop-down menu at the top, click USB. 5. In the Printer Model List, click HP. 6. Under Model Name, click HP LaserJet 4250 or 4350 series, and then click Add. 7. Print a page from any software program to make sure that the software is correctly installed. If installation fails, reinstall the - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 48
instructions on the computer screen to complete the uninstallation. To remove software from Macintosh operating systems Drag the HP LaserJet folder and PPDs to the trash can: ● For Mac OS 9, the folders are in hard drive/HP LaserJet and in hard drive/system folder/ extensions/printer descriptions - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 49
in this User guide and in the HP LaserJet Printer Family Print Media Guide, which is available for download at http://www.hp.com/support/ljpaperguide. Always test paper before buying large quantities. Using media that does not meet HP specifications can cause problems for the printer, requiring - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 50
x 9.0 inches) EnvelopeB5 ISO 176 x 250 mm (6.9 x 9.8 inches) EnvelopeMonarch #7-3/4 98 x 191 mm (3.9 x 7.5 inches) 1The printer supports a wide range of sizes. Check the printer software for supported sizes. 2Capacity can vary depending on paper weight and thickness, as well as environmental - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 51
10.8 inches) Custom3 Minimum: 148 x 210 mm (5.8 x 8.3 inches) Maximum: 216 x 356 mm (8.5 x 14 inches) 1The printer supports a wide range of sizes. Check the printer software for supported sizes. 2Capacity can vary depending on paper weight and thickness, as well as environmental conditions. 3To - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 52
duplexer supported inches) A5 148 x 210 mm (5.8 x 8.3 inches) Optional envelope feeder supported sizes and weights Size Monarch #7-3/4 Commercial#10 DL ISO Dimensions 98 x 191 envelopes Optional stacker or stapler/stacker supported sizes and weights Size Dimensions1 Weight Capacity2 Stacker or - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 53
g/m2 (20 lb) paper A4 210 x 297 mm (8.3 x 11.7 inches) Legal 216 x 356 mm (8.5 x 14 inches) 1The printer supports a wide range of sizes. Check the printer software for supported sizes. 2Capacity can vary depending on paper weight and thickness, as well as environmental conditions. 3To print on - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 54
42 Chapter 1 Printer basics ENWW - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 55
Selecting the correct fuser mode ● Stapling documents ● Loading trays ● Understanding media output options ● Printing envelopes ● Printing on special media ● Printing on both sides of paper (optional duplexer) ● Canceling a print job ● Using the printer driver ● Using printer-driver features ● Using - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 56
the trays. The following sections provide information about configuring the printer to pull media from specific trays. Understanding tray order Customizing tray 1 operation Printing by type and size of media (locking trays) Manually feeding media from tray 1 NOTE Understanding tray order When the - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 57
a certain type and size in the printer driver, the printer automatically selects the tray that is loaded with that type or size. You do not have to select a specific tray (selecting by source). Configuring the printer this way is especially helpful if the printer is shared, and more than one person - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 58
media is not supported. ● Optional envelope feeder: Set the size on the PAPER HANDLING menu. 4. In the program or printer driver, select a type other than Auto Select. The type and size settings can also be configured in the HP Web Jetadmin software for networked printers. Manually feeding media - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 59
as HIGH 1 or HIGH 2, improves the ability of the toner to adhere to paper, but it might cause other problems, such as excessive curl. The printer might print at a slower speed when the fuser mode is set to HIGH 1 or HIGH 2. To reset the fuser modes to the default settings, open the CONFIGURE DEVICE - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 60
15 sheets, the printer will print the job to the bin, but the printer will not staple the job. ● The stapler supports paper only. Do the pages. The printer driver can be configured to disable the staple option if the staple cartridge is empty. To select the stapler in the software (Windows) 1. - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 61
unit clicks into the open position. Grasp the blue staple-cartridge handle and pull the cartridge out of the stapler unit. 2. Insert the new staple cartridge into the stapler unit and rotate the stapler unit toward the rear of the printer until the unit snaps into place. ENWW Stapling documents 49 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 62
tray. For supported media sizes, see Supported sizes of print media. If an optional stapler/stacker is installed, the printer automatically rotates the printed images 180° on all media sizes, even if the job is not stapled. If you are printing on paper that requires a specific orientation, such - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 63
for six standard sizes (letter, A4, legal, executive, A5, and B5 JIS), and for many custom sizes. See Supported sizes of print media. The printer senses standard sizes if you set the tray guides to a standard size and turn the media knob to Standard. If an optional stapler/stacker is installed, the - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 64
tray out and lift up slightly to remove it from the printer. 2. Pinch the release that is located on the left guide and slide the side guides to the correct paper size. 3. Pinch the release that is located on the rear paper guide and slide it to the correct media size. 4. On the right - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 65
size is loaded if the tray guides are properly adjusted. If an optional stapler/stacker is installed, the printer automatically rotates the printed images 180° on all paper sizes, even if the job is not stapled. If you are printing on media that requires a specific orientation, such as letterhead - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 66
the door of the 1,500-sheet tray. 2. If media is in the tray, remove it. When media is in the tray, the guides cannot be adjusted. 3. Pinch the guides at the front of the tray and slide them to the correct media size. 4. Load the media with the front side facing down - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 67
5. Make sure that the height of the stack does not exceed the maximum-height indicators on the guides and that the front edge of the stack is aligned with the arrows. 6. Close the door on the tray. ENWW Loading trays 55 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 68
Understanding media output options The printer has three output locations: the top (standard) output bin, the printer is printing. Printing to the rear output bin The printer always prints to the rear output bin if it is open. Media that is printed to this bin will exit face-up, with the last page - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 69
makes the duplexer (if installed) and the top output bin unavailable. To avoid jams, do not open or close the rear output bin while the printer is printing. only once. See the printer driver online Help for details. For more information about supported paper, see Supported sizes of print media. For - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 70
printer automatically rotates the printed images 180° on all paper sizes, even if the job is not stapled. If you are printing on paper that requires a specific the top edge toward the printer. 1 2 1 Tray 1, duplex print jobs 2 All other trays, duplex print jobs For duplex (two-sided) printing and - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 71
supports standard or custom sizes. The optional envelope feeder holds up to 75 envelopes and supports windows, coated linings, exposed self-stick adhesives, or other synthetic materials can severely damage the printer.To avoid jamming and possible printer See Envelopes for specifications. To load - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 72
. You need to set this setting only once. See the printer driver online Help for details. ● Ensure that you are familiar with the parts of the optional envelope feeder. 1 4 2 3 1 Release lever 2 Envelope weight 3 Tray extension 4 Guides Installing the optional envelope feeder Use these steps to - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 73
to be sure that it is securely in place. Removing the optional envelope feeder Use these steps to remove the optional envelope feeder from the printer. To remove the optional envelope feeder 1. Press the release button that is located on the left side and pull the optional envelope feeder away from - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 74
optional envelope feeder 1. Fold down the envelope-feeder tray. Lift the envelope weight. 2. Squeeze the release lever that is located on the left envelope guide and slide the guides apart. 3. Load envelopes with the front side facing up, and the postage-end toward the printer. Stack envelopes no - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 75
4. Adjust the guides to touch the envelopes without bending them. 5. Lower the envelope weight onto the these locations, trying them in this order: in the program, in the printer driver, or on the Paper Handling menu at the printer control panel. See Paper Handling menu. ENWW Printing envelopes 63 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 76
labels that are recommended for use in laser printers. Make sure that labels meet the correct specifications. See Labels. CAUTION Follow these curl and other problems. Do not load or print on labels in the following ways: Failure to follow these instructions can damage the printer. ● Do not - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 77
only transparencies that are recommended for use in laser printers. For transparency specifications, see Transparencies. ● At the printer control panel, open the CONFIGURE DEVICE menu. On the PRINT QUALITY submenu, select FUSER MODES. Make sure that the fuser mode is set to TRANSPARENCY=LOW. Failure - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 78
, short edge toward you. NOTE When Alternative Letterhead mode is enabled in the printer driver, and Letterhead or Preprinted is selected as the media type, you must orient the media for two-sided (duplex) printing. Guidelines for printing on letterhead or preprinted forms ● Do not use letterhead - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 79
as BOND) to turn on the appropriate fuser mode. The printer might print at a slower speed when set at HIGH 1 or HIGH 2. Use the HIGH 1 and HIGH 2 settings only if you are experiencing toner-adhesion problems. The HIGH 1 and HIGH 2 settings might increase problems with curl and jams. ● Some makers of - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 80
type that you want to modify. Select either HIGH 1 or HIGH 2 as the fuser mode. Using these modes helps prevent toner from rubbing off the page, but using them might slow the printer speed or create other problems, such as increased curl. Guidelines for custom-size paper Follow these guidelines when - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 81
wear on the print cartridge components that might result in toner leaking into the printer or might cause print-quality problems. Setting custom paper sizes When custom paper is loaded, size settings need to be selected in the program (the preferred method), in the printer driver, or at the - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 82
(SELECT button). 6. Use (UP button) or (DOWN button) to scroll to INCHES or MILLIMETERS, and then press (SELECT button). This selects the measurement units for determining the size of your custom paper. 7. Use (UP button) or (DOWN button) to scroll to the correct dimension, and then press (SELECT - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 83
The duplexer supports the following paper sizes: letter, legal, executive, A4, A5, and JIS B5. The automatic duplexer is included with the HP LaserJet 4250dtn, 4250dtnsl, 4350dtn, and 4350dtnsl printers. For models that do not include an automatic duplexer, you can print on both sides manually. See - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 84
duplexer, ensure that the printer driver is set to recognize it. The procedure varies according to the operating system that you are using. For details, see Using the printer drivers. Look for the instructions ) require a specific orientation for duplex printing. The duplexer prints the second - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 85
pages are read continuously from top to bottom. * When using Windows drivers, select Flip Pages Up to get the designated binding options. To duplex with the optional duplex g/m2 (28 lb bond). Jamming could result. 2. Open the printer driver (see Changing the settings for a print job). 3. On the - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 86
system that you are using. For details, see Using the printer drivers. Look for the instructions in the column labeled "To change configuration settings." These instructions are for Windows. To duplex manually with Mac OS 9, perform a custom software installation and load the plug-in for booklet or - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 87
print spooler such as the Printers group on a Windows computer or Print Monitor on a Macintosh computer, delete the job there. ● If the print job is already printing, press the STOP button. The printer will finish printing any pages that are already moving through the printer and delete the rest of - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 88
Windows and Macintosh software programs. If a setting is not available in the software program or printer driver, you must set it at the printer control panel. For more information about printer-driver features, see the printer-driver online Help. For more information about printing from a specific - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 89
and to close the printer driver. To change default settings in Windows 2000, Windows XP, and Windows Server 2003 1. Click the Start button. 2. Click Settings. 3. Click Printers (Windows 2000) or Printers and Faxes (Windows XP and Windows Server 2003). 4. Right-click the HP LaserJet 4250 or 4350 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 90
To change default settings in Macintosh operating systems Depending on the Macintosh operating system version that you have, use either the Apple Desktop Printer Utility, the Print Center, or the Print Setup Utility to change printer driver defaults. 78 Chapter 2 Printing tasks ENWW - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 91
in the background of selected pages in a document. If you are using Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 you must have administrator privileges to create watermarks. To print a watermark on Windows computers (all versions) 1. Open the printer driver (see Changing the - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 92
friendly way to print draft pages, especially when combined with duplex printing (see Printing on both sides of paper (optional duplexer)). To print multiple pages on one side of a sheet of paper on Windows computers (all versions) 1. Open the printer driver (see Changing the settings for - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 93
toner on each page. Selecting this option might extend the life of your print cartridge and reduce your cost per page, but will reduce print quality. HP new print cartridge, even if toner remains in the cartridge, To use EconoMode (draft) printing on Windows computers 1. Open the printer driver (see - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 94
Click OK. Selecting a paper source If your software program supports printing paper by source, make the selections from the program. Program settings override printer-driver settings. To select a paper source on Windows computers 1. Open the printer driver. See Changing the settings for a print job - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 95
might not be available in all printer drivers. To print covers or different pages on Windows computers This procedure changes the printer's settings for one print job. To change the printer's default settings, see Changing default settings. 1. Open the printer driver (see Changing the settings for - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 96
hard disk accessory in the printer and then properly configure the drivers. To support job-storage features for complex jobs, HP or (DOWN button) to scroll to the user name, and then press (SELECT button). 4. Use (UP button) or (DOWN button) to scroll to the user or job name, and then press (SELECT - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 97
copy job When you send a quick copy job, the printer overwrites any previous jobs that have the same user and job name. If no quick copy job is already stored under the same user and job name, and the printer needs additional space, the printer might delete other quick copy jobs, starting with the - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 98
(DOWN button) to scroll to the user name, and then press (SELECT button). 4. Use (UP button) or (DOWN button) to scroll to the user or job name, and then press number (PIN) at the printer control panel. You specify the PIN in the printer driver, and it is sent to the printer as part of the print job - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 99
, you might want to download a personnel form, a calendar, a time sheet, or an accounting form that other users can gain access to and print. To store a print job To store a print job permanently on the optional hard disk, select the Stored Job option in the printer driver when you print the job - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 100
RETRIEVE JOB, and then press (SELECT button). 3. Use (UP button) or (DOWN button) to scroll to the user name, and then press (SELECT button). 4. Use (UP button) or (DOWN button) to scroll to the user or job name, and then press (SELECT button). 5. Use (UP button) or (DOWN button) to scroll to - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 101
Jetadmin software ● Using the HP Toolbox ● Uninstalling the HP Toolbox ● Managing and configuring printer drivers ● Configuring e-mail alerts ● Setting the real-time clock ● Checking the printer configuration ● Managing the print cartridge ● Cleaning the printer ● Performing preventive maintenance - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 102
, users can view the supplies-status information, control print jobs, and manage product configuration through the EWS. NOTE Opening the embedded Web server 1. In a supported Web browser on your computer, type the IP address for the printer. To find the IP address, print a configuration page - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 103
Supplies in the Other Links area of the window. To visit any Web site, you must have Internet access. ● Event log. This page shows a list of all printer events and errors. ● Device information. This page also shows the printer network name, address, and model information. To change these entries - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 104
find solutions. This service analyzes your printer error log and configuration information to provide diagnostic and support information specific to your printer. ● Order Supplies. Click this link to connect to an ordering Web site and order genuine HP supplies, such as print cartridges and media - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 105
of a wide range of devices, including HP and non-HP printers. Management is proactive, allowing network administrators the ability to resolve printer issues before users are affected. Download this free, enhanced-management software at http://www.hp.com/go/webjetadmin_software. To obtain plug-ins - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 106
the printer settings. ● View troubleshooting information. ● View online documentation. You can view the HP Toolbox when the printer is directly connected to your computer or when it is connected to the network. You must perform a complete software installation in order to use the HP Toolbox - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 107
about troubleshooting print-quality problems, and calibrate the printer to maintain color print quality. ● Maintenance. View information about managing printer supplies, view information about replacing the print cartridges, and view information about replacing other printer supplies. ● Error - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 108
Notes. Provides specific installation instructions and information regarding your product before you install and use the printing system. ● User Guide. Contains the information about the printer usage, warranty, specifications, and support that you are currently reading. The user guide is available - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 109
● HP instant support. Connects to the HP instant support page for the product. ● Product Registration. Connects to the HP product registration Web site. ● Product Support. Connects to the support site for the printer. Then, you can search for help with a specific problem. ENWW Using the HP Toolbox - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 110
2. Point to Programs. 3. Point to Hewlett-Packard or to the HP LaserJet 4250 or 4350 series program group, and then click Uninstall hp LaserJet Toolbox. 4. Follow the onscreen instructions. To uninstall the HP Toolbox by using Add/Remove Programs in the Windows control panel 1. Click Start. 2. Click - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 111
with all supported drivers, and can be modified by using either the plug-in or the utility. HP Web Jetadmin software plug-in A driver management and configuration plug-in is available for the HP Web Jetadmin software. You can use the plug-in to configure the printer drivers before installation - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 112
configured printer drivers to the server(s). ● Instruct the end-users to connect to the print server. The configured driver for their operating system is automatically deployed to their computer. Administrators can use the HP Web Jetadmin software plug-in to deploy configured printer drivers using - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 113
printer) ● What alerts are to be received (for example, alerts for jams, paper out, ORDER CARTRIDGE, REPLACE CARTRIDGE, and cover open) ● The e-mail account to which the alerts should be forwarded Utitlity HP Web Jetadmin Embedded Web server Information source ● See Using HP Web Jetadmin software - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 114
settings are saved and the control panel returns to the DATE/TIME submenu. 8. Press MENU to exit the menu. 102 Chapter 3 Managing and maintaining the printer ENWW - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 115
NOTE Setting the date 1. Press MENU to open the menus. 2. Use (UP button) or (DOWN button) to scroll to CONFIGURE DEVICE, and then press (SELECT button). 3. Use (UP button) or (DOWN button) to scroll to SYSTEM SETUP, and then press (SELECT button). 4. Use (UP button) or (DOWN button) to scroll to - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 116
settings are saved and the control panel returns to the DATE/TIME submenu. 9. Press MENU to exit the menu. 104 Chapter 3 Managing and maintaining the printer ENWW - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 117
settings, to help troubleshoot printer problems, or to verify installation of optional accessories, such as memory (DIMMs), trays, and printer languages. If an HP Jetdirect print server is installed, an HP Jetdirect configuration page prints as well. The IP address of the HP Jetdirect print server - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 118
Web server or see Using the HP Toolbox. hp LaserJet 4250/4350 printers 1 2 1 3 4 5 6 1 Printer Information Lists the model, serial number, page counts, and other information for the printer. 2 Installed Personalities and Options Lists all printer languages that are installed (such as - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 119
scroll to PRINT SUPPLIES STATUS PAGE, and then press (SELECT button). hp LaserJet 4250/4350 printers 1 100% 100% 2 1 ENWW 3 4 1 Information about the print cartridge, including estimated pages remaining 2 Information about the remaining life for the maintenance kit 3 Information about ordering - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 120
page.) For information about using printer commands printer until other fonts are downloaded to replace them, or until the printer power is turned off. ● INTERNAL: Fonts that permanently reside in the printer. ● Font ID is the number you assign to soft fonts when you download them through software - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 121
Estimated number of pages remaining ● Number of pages printed Non-HP print cartridges Hewlett-Packard Company cannot recommend use of non-HP print cartridges, either new or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality. Service or repair - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 122
check the supply levels by using HP Web Jetadmin In HP Web Jetadmin, select the printer device. The device status page shows supply-level information. Cartridge-low and cartridge-out conditions The printer alerts you if the print cartridge is low on toner or out of toner. 110 Chapter 3 Managing and - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 123
low on toner or drum life When the cartridge is low, the printer control panel shows the ORDER CARTRIDGE message. For the HP LaserJet 4250 series, the message first appears when about 15% (10,000-page cartridge) or about 8% (20,000-page cartridge) of the life remains in the print cartridge. For the - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 124
Cleaning the printer CAUTION Use the cleaning procedure on the following page every time you change the print cartridge or whenever print-quality problems occur. As much as possible, keep the printer free from dust and debris. ● Clean the outside of the printer with a slightly water-dampened cloth - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 125
of your print jobs. To ensure optimum print quality, HP recommends that you use the cleaning page every time you replace the print cartridge or on an automatic interval that you can set up. If you have an optional duplexer installed, you must run cleaning pages manually. Cleaning the printer 113 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 126
appears on the printer control panel display while the cleaning is taking place. Running the cleaning page manually In order for the cleaning page to work properly, print the page on copier-grade paper (not bond, heavy, or rough paper). To run the cleaning page manually 1. If a duplexer is installed - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 127
or a supplies status page. (See Configuration page or Supplies status page for details.) To order the printer maintenance kit, see Part numbers. The kit includes: ● fuser ● rollers (transfer, pickup, and feed) ● installation instructions The printer maintenance kit is a consumable item and is not - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 128
in the optional stapler/stacker. To remove and replace the stapler unit 1. Locate the stapler unit on the right side of the stapler/stacker. 2. Rotate the stapler unit toward the front of the printer until the unit clicks. Hold the stapler unit in this open position. 3. Push down on the tab at the - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 129
part detaches.) Release the white tab that contains the blue cable connector by opening the tab to the left. 6. Remove the new stapler unit from its packaging. 7. Connect the cable on the new stapler unit to the stapler/stacker. 8. Place the peg that is located on the bottom of the new stapler - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 130
on the tab at the top of the stapler unit and push the unit into the stapler/ stacker. 10. Rotate the stapler unit toward the rear of the printer until the unit clicks into place. 11. If the stapler cartridge is not installed in the stapler unit, install it now. (See Loading staples.) 118 Chapter - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 131
for the stacker and stapler/stacker ● Correcting print-quality problems ● Troubleshooting network printing problems ● Troubleshooting common Windows problems ● Troubleshooting common Macintosh problems ● Troubleshooting common PostScript problems ● Troubleshooting the optional hard disk ENWW 119 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 132
determine the problem. If the printer does not pass a step, follow the corresponding troubleshooting suggestions. If you cannot resolve the problem after following the suggestions in this guide, contact an HP-authorized service or support provider. (See HP customer care.) Macintosh users: For more - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 133
. and the ● Turn the power switch. printer power ● Plug the printer into a different outlet. off, and then turn the printer power on. ● Check that the power supplied to the printer is steady, and meets printer specifications. (See Electrical specifications. ) on. When XXX MB appears on - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 134
see if the printer started [start] guide or the instructions that came with the print cartridge.) has been paused. If there ● The print cartridge might are problems with the be empty. Install a new current print job, or if the print cartridge. printer is paused, a configuration page will not - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 135
to that port and printing.) ● If printing with the PS driver, on the Printing submenu (on the Configure Device menu) at the printer control panel, set PRINT PS ERRORS=ON, and then print the job again. If an error page prints, see the instructions in the next column. ● On the System Setup submenu - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 136
4 Does the job print as expected? YES Go to step 5. NO Print is garbled, or only a portion of the page prints. Printing stops in the middle of the job. Print speed is slower than expected. A printer control panel setting is not taking effect. 124 Chapter 4 Problem solving ENWW - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 137
printer (if meets printer specifications. (See Electrical specifications.) ● Turn banner pages off. (See your network administrator.) or program. (The printer driver and program settings override printer paper, printing from tray 1, using the HIGH 2 fuser mode, or have set Small Paper Speed to ● - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 138
paper is submenu.) proper printer driver. (See Using the printer driver.) loaded correctly and that the guides are not too ● download them paper. again. ● If pages are wrinkled or curled, or if the image is skewed on the page, see Correcting print- quality problems. 5 Does the printer - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 139
messages.) ● If the optional stapler/ stacker is not stapling, but the accessory light is solid green, and neither TOO MANY PAGES IN JOB nor DIFFERENT PAPER SIZES IN JOB appears on the printer control panel display, call for support. (See HP customer care.) ENWW Troubleshooting flowchart 127 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 140
program might be incorrect. For many software programs, the paper tray selection is found on the Page Setup menu within the program. Remove any media in other trays to make the printer select from the correct tray. For Macintosh computers, use the HP LaserJet Utility to change the priority of the - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 141
fuser mode. Reduce the complexity of the page or try adjusting the print-quality settings. If this problem occurs frequently, add memory to the printer. You are printing a PDF or PostScript (PS) file but Try using the PS printer driver rather than the are using a PCL printer driver. PCL printer - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 142
a computer. Print a job that you know works. The wrong driver was selected in the software. Check the software's printer selection menu to make sure that an HP LaserJet 4250 or 4350 series printer is selected. The software program is malfunctioning. Try printing a job from another program. The - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 143
you select Print in the software. Cause Solution The printer is malfunctioning. Check the control-panel display for messages and lights to determine if the printer is indicating an error. Note any message and see Interpreting control-panel messages. ENWW Solving general printing problems 131 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 144
supported media, see Supported sizes of print media. The following problems with paper cause print quality deviations, jamming, or even damage to the printer. NOTE CAUTION Symptom Poor print quality or toner Use high-quality paper that is made for laser printers. The paper varies from side to side - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 145
control panel (see PS or PCL font list) or (for Macintosh computers) the HP LaserJet Utility (see HP LaserJet Utility). ● Supplies status page Use the supplies status page to obtain information about the print cartridge that is installed in the printer, the amount of life that is left in the print - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 146
duplexer 5 Fuser area 6 Output areas (top bin, rear bin, and optional stacker or stapler/stacker) Loose toner might remain in the printer after a jam and cause temporary print-quality problems. These problems should clear up within a few pages. Clearing jams from the top-cover and print-cartridge - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 147
. Using a dry, lint-free cloth, clean any loose toner that might have fallen into the printer. If loose toner falls into the printer, it might cause temporary problems with print quality. Loose toner should clear from the printer after a few pages are printed. If toner gets on your clothing, wipe it - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 148
. Look for the jam in another location. (See Jam locations.) If you are using a non-HP print cartridge, the message NON HP SUPPLY INSTALLED might appear on the printer control panel display. Press (SELECT button) to continue. Clearing jams from the optional envelope feeder This section applies - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 149
the optional envelope feeder. To clear jams from tray 1 Slowly pull the jammed paper or other print media out of the printer. If part of the paper has already been pulled into the printer, follow the steps under To clear jams from the top-cover and print-cartridge areas. ENWW Clearing jams 137 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 150
area, slowly pull the media down and out of the printer. (Do not pull the media straight out, or it (See To clear jams from the topcover and print-cartridge areas.) NOTE Do not force the media if it will Slide the tray back into the printer. 5. Press (SELECT button) to clear the jam message. 6. - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 151
is visible in the feed area, slowly pull the paper down and out of the printer. (Do not pull the paper straight out, or it will tear.) If the .) 3. Make sure that the paper does not exceed the fill marks on the paper guides, and that the front edge of the stack is aligned with the arrows. 4. Close - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 152
to reach inside the printer.) 3. Slowly pull any paper out of the optional duplexer. 4. Insert the optional duplexer into the printer. 5. If a jam message persists, a sheet is still jammed in the printer. Look for jam in another location. (See Jam locations.) 140 Chapter 4 Problem solving ENWW - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 153
out of the printer. (Loose toner might be on the sheet. Be careful not to spill it on yourself or into the printer.) NOTE If the fuser area. 3. Close the rear output bin. 4. Open and close the top cover to clear the jam message. 5. If a jam message persists, a sheet is still jammed in the printer - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 154
very hot. To avoid minor burns, wait 30 minutes for the fuser to cool before removing it from the printer. 2. Turn the printer so that its rear cover faces you. If it is installed, remove the optional duplexer by lifting it up and then pulling it out. 3. Open the rear output bin and pull - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 155
5. Firmly grasp each side of the fuser. Push the blue levers upward and pull the fuser straight out of the printer. 6. Remove the jammed media. If necessary, lift the black plastic guide that is located on the top of the fuser to gain access to the jammed sheet. You can also turn the jamclearing - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 156
power cord into the printer. 10. Replace the optional duplexer, if it was removed. 11. Turn the printer power on. 12. If a jam message persists, a sheet is still jammed in the printer. Look for the stacker 1. At the back of the printer, open the door on the stacker or stapler/stacker. 144 Chapter - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 157
side of the stapler/stacker, turn the stapler unit toward the front of the printer until the unit clicks into the open position. Pull outward on the blue staple cartridge to remove it. 2. Rotate the green cover on the end of the staple cartridge upward, and remove the jammed staple. ENWW Clearing - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 158
3. Insert the staple cartridge into the stapler unit, and rotate the stapler unit toward the rear of the printer until the unit snaps into place. The . Use only media that meets HP specifications. (See Paper specifications.) Try using different media to see if the problem goes away. Do not use - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 159
on labels.) ● Check that the power supplied to the printer is steady and meets printer specifications. (See Electrical specifications.) ● Clean the printer. (See Cleaning the printer.) ● Perform preventive printer maintenance if maintenance is due. See Loading staples. ENWW Clearing jams 147 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 160
help press The printer has detected that a printer supply is not a genuine HP supply. Recommended action 1. Turn the printer power off, and then turn the printer power on to clear the message. 2. If the message persists, contact an HP-authorized service or support provider (see HP customer care - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 161
results, use an HP driver that came with the printer. (See Software.) 3. Press (SELECT button) to clear the error message. (The job will not be printed.) 4. If the message persists, contact an HP-authorized service or support provider (see HP customer care). ENWW Understanding printer messages 149 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 162
49.XXXXX ERROR To continue turn off then on A critical firmware error has occurred. 1. Turn the printer power off, leave it off for 20 minutes, and then turn the printer power on. 2. If the message persists, contact an HP-authorized service or support provider (see HP customer care). 50.X FUSER - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 163
the specified DIMM. Turn the printer power off, and then replace the DIMM that caused the error. Turn the printer power off and then on. If error reappears, record message and contact an HP-authorized service or support provider (see HP customer care. ENWW Understanding printer messages 151 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 164
source at the printer location might need to be inspected to ensure that they meet the electrical specifications for the printer. (See Electrical specifications.) If the message persists, contact an HPauthorized service or support provider (see HP customer care). 152 Chapter 4 Problem solving ENWW - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 165
66.XY.ZZ INPUT DEVICE FAILURE An error occurred in an external paperhandling accessory. Recommended action 1. Turn the printer power off and then on. 2. If the message persists, contact an HP-authorized service or support provider (see HP customer care). 1. Turn the printer power off and then on - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 166
page and check the printer settings to determine which values have changed. See Configuration page. If the error does not clear, turn printer off then on. If the error reappears, record the message and contact an HPauthorized service or support provider (see HP customer care). 154 Chapter 4 Problem - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 167
on A printing error occurred. 79.XXXX ERROR To continue turn off then on The printer detected a critical hardware error. Recommended action 1. Turn the printer power off and then on. 2. If the message persists, contact an HP-authorized service or support provider (see HP customer care). 1. Press - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 168
in slot [X]. 8X.YYYY EMBEDDED JETDIRECT ERROR The embedded HP Jetdirect print server has encountered a critical error. 1. Turn the printer power off and then on. 2. If the message persists, contact an HP-authorized service or support provider (see HP customer care). FULL Remove all - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 169
a critical failure and can no longer be used. new one. (See Printer memory.) CARD SLOT X FILE OPERATION FAILED To clear press alternates with < the Device Storage Manager in HP Web Jetadmin to download or delete files and fonts. (See the HP Web Jetadmin software Help for more information.) CARD - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 170
jams might occur. To view instructions for upgrading the firmware and to download the firmware upgrade, go to http://www.hp.com/support/lj4250 or http://www.hp.com/support/lj4350. DATA RECEIVED To print last page press alternates with The printer is waiting for the command - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 171
DUPLEXER ERROR REMOVE DUPLEXER Install duplexer with power off The optional duplexer has an error. Turn off the printer power and reattach the optional duplexer. (Any print jobs at the printer in HP Web Jetadmin to download or delete files and fonts. ENWW Understanding printer messages 159 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 172
this problem, simplify the print job or install additional memory. INTERNAL DISK DEVICE FAILURE To clear press alternates with The disk had a critical failure and can no Contact an HP-authorized service or longer be used. support provider. 160 Chapter 4 Problem solving - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 173
as trying to download a file to Manager in HP Web Jetadmin to download or delete HP Web Jetadmin to initialize the file system. LOAD TRAY XX [TYPE][SIZE] For help press The tray that is indicated is configured for a specific job is sent that requires a specific type and size that is not - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 174
is sent that requires a specific type and size that is printer is waiting for media to be loaded in tray 1 for manual feed. Press (SELECT button) to use a type and size that are available in another tray. MANUALLY FEED OUTPUT STACK Then press to print second sides The first side of a manual duplex - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 175
is not covered under the printer warranty. ORDER CARTRIDGE LESS THAN XXXX PAGES For help press alternates with For the HP LaserJet 4250 series, the message first appears when about 15% (10,000-page cartridge) or about 8% (20,000-page cartridge) of the life remains in - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 176
an HP-authorized service or support provider. Try printing again to an existing folder. 1. Delete files and then try again, or turn the printer power off, and then turn the printer power on to delete all files on the device. (Use Device Storage Manager in HP Web Jetadmin or another software utility - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 177
cartridge. 4. Close the top cover. Contact an HP authorized service or support provider. Try printing again to an existing folder. Delete files from the disk and then try again. Use the Device Storage Manager in HP Web Jetadmin to download or delete files and fonts. ENWW Understanding printer - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 178
status message> The file system has not been initialized. Use HP Web Jetadmin to initialize the file system. SANITIZING DISK % COMPLETE Do not power off alternates with CLEANING DISK % COMPLETE For help press A hard disk or a CompactFlash card is being sanitized. No action necessary - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 179
about ordering a new staple cartridge, see Part numbers. TOO MANY PAGES IN JOB TO STAPLE The maximum number of sheets the stapler can staple is 15. The print job finishes printing but is not stapled. For print jobs that have more than 15 pages, staple them manually. TRAY XX [TYPE][SIZE - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 180
, disk, or configuration problem. Correct the error and then try again to store the job. UNSUPPORTED DATA ON [FS] DIMM IN SLOT X To clear press The data on the DIMM is not supported. [FS] stands for either ROM or FLASH. The DIMM may need to be replaced. Turn the printer - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 181
the staple cartridge. Replace the staple cartridge. See Loading staples. ● The number of pages in the job exceeds the 15-page limit for stapling. TOO MANY PAGES IN JOB TO STAPLE appears on the printer control-panel display. For jobs that have more than 15 pages, staple the pages manually. ● The job - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 182
in Interpreting control-panel messages.) ● The stapler unit is open. OUTPUT PAPER PATH OPEN appears on the printer controlpanel display. (See the section for this message in Interpreting control-panel messages.) ● The firmware is corrupt. CORRUPT FIRMWARE IN EXTERNAL ACCESSORY appears on the control - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 183
accessory or the entire stapler/stacker accessory, see the install guide that came with the accessory. ● For the steps to replace the stapler unit, see Replacing the stapler unit. ● For the steps to replace the staple cartridge, see Loading staples. For more details about ordering replacement parts - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 184
is properly maintained, using print media that meets HP specifications, or running a cleaning page. NOTE Print-quality checklist General print-quality problems can be solved by following the checklist below. ● Check the printer driver to make sure that you are using the best available print - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 185
page) See Light print (entire page) See Specks See Specks See Dropouts See Dropouts See Dropouts See Loose toner See Repeating defects AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc See Lines See Gray background See Toner dark) See Random image repetition (light) Correcting print-quality problems 173 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 186
the print cartridge. 3. The media might not meet HP specifications (for example, the paper is too moist or too rough). See Paper specifications. 4. The printer might be due for maintenance. Check this by printing a copy of the supplies status page. (See Supplies status page.) If maintenance is due - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 187
AaBbCc AaBbCc 1. Print a few more pages to see if the problem corrects itself. 2. Clean the inside of the printer and run a cleaning page to clean the fuser. (See Cleaning the printer.) 3. Replace the print cartridge. 4. The printer might be due for maintenance. Check this by printing a copy of - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 188
cartridge. Toner smear 1. Print a few more pages to see if the problem corrects itself. 2. Try using a different type of paper. 3. Make sure that the environmental specifications for the printer are being met. (See Operating environment.) 4. Clean the inside of the printer and run a cleaning page - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 189
), 55 mm (2.2 inches), or 94 mm (3.7 inches), the print cartridge might need to be replaced. 3. Clean the inside of the printer and run a cleaning page to clean the fuser. (See Cleaning the printer.) 4. The printer might be due for maintenance. Check this by printing a copy of the supplies status - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 190
paper you are using meet HP specifications. (See Paper specifications.) 3. The printer might be due for maintenance. Check this by printing a copy of the supplies status page. (See Supplies status page.) If maintenance is due, order and install the printer maintenance kit. (See Performing preventive - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 191
by type and size of media (locking trays).) Wrinkles or creases ENWW 1. Print a few more pages to see if the problem corrects itself. 2. Make sure that the environmental specifications for the printer are being met. (See Operating environment.) 3. Turn over the stack of paper in the tray. Also - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 192
toner coverage. 1. Replace the print cartridge. 2. Reduce the number of pages that you print with very low toner coverage. White spots on black 1. Print a few more pages to see if the problem corrects itself. 2. Make sure that the type and quality of the paper you are using meet HP specifications - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 193
the TONER DENSITY setting. (See Print Quality submenu.) 5. Open the Configure Device menu at the printer control panel. On the Print Quality submenu, open OPTIMIZE and set LINE DETAIL=ON. Blurred print 1. Make sure that the type and quality of the paper you are using meet HP specifications. (See - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 194
down the page. ● From your software application, rotate the whole page 180° to print the lighter image first. ● If the defect occurs later in a print job, turn the printer power off for 10 minutes, and then turn the printer power on to restart the print job. 182 Chapter 4 Problem solving ENWW - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 195
● See the HP Jetdirect Print Server Administrator's Guide on the printer CD-ROM for help and for more information about the Jetdirect configuration page. To reach the guide, select the appropriate print server series, select the appropriate print server product, and then click troubleshoot a problem - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 196
Setting and then click Print Directly to Printer. Click OK. Error message: "General Protection FaultException OE" "Spool32" "Illegal Operation" Cause Solution Close all software programs, restart Windows, and try again. Select a different printer driver. If the HP LaserJet 4250 or 4350 series PCL - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 197
incorrectly. Make sure that the HP LaserJet 4250 or 4350 series PPD is in the following hard drive folder: System Folder/ Extensions/Printer Descriptions. If necessary, reinstall the software. See the getting started guide for instructions. The PostScript Printer Description (PPD) file is corrupt - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 198
in the Page Setup dialog box to clear substituted fonts. You are unable to print from a third-party USB card. Cause This error occurs when the software for USB printers is not installed. Solution When adding a third-party USB card, you might need the Apple USB Adapter Card Support software. The - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 199
following hard drive folder: Library/Printers/PPDs/Contents/Resources/ .lproj, where "" represents the two-letter language code for the language that you are using. Reinstall the software. See the getting started guide for instructions. ENWW Troubleshooting common Macintosh problems - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 200
the HP LaserJet 4250 or 4350 series PPD is in the following hard drive folder: Library/Printers/ PPDs/Contents/Resources/.lproj, where "" represents the two-letter language code for the language that you are using. If necessary, reinstall the software. See the getting started guide for - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 201
IP address, or Rendezvous host name on the configuration page matches the printer name, IP address, or Rendezvous host name in the Print Center. An encapsulated PostScript (EPS) file does not print with the correct fonts. Cause Solution This problem occurs with some programs. ● Try downloading - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 202
connected with a USB cable, the printer does not appear in the Macintosh Print Center after the driver is selected. Cause Solution This problem is caused by either a software or a hardware component. Software troubleshooting ● Check that your Macintosh supports USB. ● Verify that your Macintosh - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 203
A PS error page prints. Cause The print job might not be PS. Specific errors Limit Check Error Cause The print job was too complex. Solution Make sure that the print job is a PS job. Check to see whether the software application expected a setup or PS header file to be sent to the printer. Solution - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 204
VM Error Cause A font error occurred. Range Check Cause A font error occurred. Solution Select unlimited downloadable fonts from the printer driver. Solution Select unlimited downloadable fonts from the printer driver. 192 Chapter 4 Problem solving ENWW - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 205
. If you are using PS, print the PS Font Page and make sure that the font is on the optional hard disk. If the font is not on the optional hard disk, use Device Storage Manager in HP Web Jetadmin or the Macintosh-based HP LaserJet Utility to download the font. See PS or PCL font list - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 206
194 Chapter 4 Problem solving ENWW - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 207
A Supplies and accessories This section provides information about ordering parts, supplies, and accessories. Use only parts and accessories that are specifically designed for this printer. ● Ordering parts, accessories, and supplies ● Part numbers ENWW 195 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 208
and accessories: ● Ordering directly from HP ● Ordering through service or support providers ● Ordering directly through the embedded Web server (for printers that are connected to a network) ● Ordering directly through the HP Toolbox software (for printers that are directly connected to a computer - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 209
Ordering directly through the HP Toolbox software (for printers that are directly connected to a computer) The HP Toolbox software gives you the ability to order supplies and accessories directly from the computer. To order supplies by using the HP Toolbox, click Toolbox Links, and then click Order - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 210
stapler failure and an HP-authorized service or support provider advises you to replace the unit. Q3216-60501 NOTE The staple cartridge is not included with the stapler unit and must be ordered separately, when it needs to be replaced. Raises the height of the printer and provides room to - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 211
Print cartridges Item HP LaserJet print cartridge Description 10,000-page cartridge 20,000-page cartridge Part number Q5942A Q5942X Maintenance kits Item Description Part number Printer maintenance kit. Includes a replacement fuser, a transfer roller, a transfer-roller tool, a pickup roller, - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 212
HP Soft Gloss laser paper For use with HP LaserJet printers. Coated paper, good for business documents with high impact, such as brochures, sales material, and documents with graphics and photographic images. Letter (220 x 280 mm), 50 sheets/box A4 (210 x 297 mm), 50 sheets/ box Specifications - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 213
A4 (210 x 297 mm), 160 g/m2, CHP413/Europe 500 sheet/ream, 5-ream carton HP LaserJet paper For use with HP LaserJet printers. Good for letterhead, high-value memos, legal documents, direct mail, and correspondence. Specifications: 96 bright, 24 lb (90 g/m2). Letter (8.5 x 11 inch), 500 sheets/ream - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 214
needs. Brighter and smoother than other office papers. Specifications: 90 bright, 20 lb (75 g/m2). HP Office paper For use with all office equipment-laser and inkjet printers, copiers, and fax machines. Good for highvolume printing. Specifications: 84 bright, 20 lb (75 g/m2). Description Part - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 215
), 500 sheets/ream, 10-ream carton HP LaserJet transparencies For use only with HP LaserJet monochrome printers. For crisp, sharp text and graphics, rely on the only transparencies specifically designed and tested to work with monochrome HP LaserJet printers. Letter (8.5 x 11 inch), 50 sheets to - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 216
204 Appendix A Supplies and accessories ENWW - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 217
about gaining access to the printer driver, see Using the printer driver. You can also control the printer by changing settings at the printer control panel. Use the control panel to gain access to printer features that are not supported by the program or printer driver. You can print a menu map - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 218
control panel. See Using jobstorage features for more information about using this menu. If you turn the printer power off, all stored jobs are deleted unless an optional hard disk is installed. The section that follows lists the settings and possible values. In the Values column, the default - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 219
appears for jobs that were assigned a personal identification number (PIN) in the printer driver. You must enter the PIN to print the job. COPIES: You can select stored in the printer. Selecting this item prints all of the private jobs that are stored in the printer for that user, after the correct - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 220
levels of the supplies for the printer, calculation of the number of pages remaining, and cartridge-usage information. This page is available only if you are using genuine HP supplies. For more information, see Supplies status page. The usage page shows the quantity of pages printed, as well as the - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 221
types and sizes, see Supported sizes of print media and Paper specifications. Some items on this menu (such as duplex and manual feed) are available in the program or the printer driver (if the appropriate driver is installed). Program and printer driver settings override control-panel settings - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 222
in tray 1. ANY: If both the type and size for tray 1 are set to ANY, the printer will pull media from tray 1 first if media is loaded in the tray. A size other than ANY: The printer does not pull from this tray unless the type or size of the print job matches - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 223
ISO) CUSTOM ANY *PLAIN PREPRINTED LETTERHEAD TRANSPARENCY PREPUNCHED LABELS BOND RECYCLED COLOR CARDSTOCK > 64 g/m2 ROUGH ANY *PLAIN PREPRINTED LETTERHEAD TRANSPARENCY PREPUNCHED LABELS BOND RECYCLED COLOR CARDSTOCK > 64 g/m2 ROUGH Explanation Set the value to correspond with the media size that is - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 224
[N] SIZE Tray [N] Custom Values *LETTER LEGAL A4 UNIT OF MEASURE X DIMENSION Y DIMENSION Explanation Use this item . This item appears only if a tray is set to a custom size. UNIT OF MEASURE: Use this option to select the unit of measure to use when you set custom paper sizes for the specified tray - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 225
submenu System Setup submenu Stapler/stacker submenu I/O submenu Resets submenu Printing submenu Some items on this menu are available in the program or printer driver (if the appropriate driver is installed). Program and printer driver settings override control-panel settings. In general, it - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 226
program or printer driver. DEFAULT CUSTOM PAPER SIZE UNIT OF MEASURE printer and DUPLEX=ON. OVERRIDE A4/LETTER NO *YES Allows the printer to print an A4-size job on lettersize paper if A4-size paper is not loaded in the printer (or vice versa). MANUAL FEED *OFF ON Feeds the paper manually - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 227
on the HP LaserJet III series printers. Changes the number of characters that can be printed on a single line of A4-size paper. NO: Up to 78 10-pitch characters can be printed on one line. YES: Up to 80 10-pitch characters can be printed on one line. Determines whether a PS error page prints - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 228
control code. This option allows you to append the required carriage return to each line feed. SUPPRESS BLANK PAGES: When page is blank. Print Quality submenu Some items on this menu are available in the program or printer driver (if the appropriate driver is installed). Program and printer driver - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 229
the image on the paper from side to side, as the paper lies in the tray, for the first side (front) of a duplexed page. This item appears only if an optional duplexer is installed and enabled. Set the X1 SHIFT first. ● Y SHIFT: Registration of the image on the paper from top to bottom - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 230
transparencies can result in permanent damage to the printer and fuser. Always select Transparencies as the Type in the printer driver and set the tray type at the printer control panel to TRANSPARENCY. When selected, RESTORE MODES resets the fuser mode for each media type back to its default - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 231
creates draft-quality printing by reducing the amount of toner on the printed page. NOTE It is best to turn EconoMode on or off in the program or printer driver. (Program and printer driver settings override control-panel settings.) CAUTION HP does not recommend full-time use of EconoMode. If - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 232
when it is cleaning the printer automatically. This setting is unavailable if an optional duplexer is installed. Press (SELECT button) to print a cleaning page manually (for cleaning toner from the fuser). Open the rear output bin. Follow the instructions on the cleaning page. For more information - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 233
copy jobs that can be stored on the printer. This item appears only if an optional hard-disk accessory is installed. Sets the amount of time that held jobs are kept before being automatically deleted from the queue. Defines whether or not the printer address will be shown on the display with the - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 234
responds to jobs that request certain trays. USE REQUESTED TRAY: Determines whether the printer tries to pull paper from a different tray than the one that you selected in the printer driver. ● EXCLUSIVELY: Sets the printer to pull paper only from the tray that you selected and not pull from another - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 235
(SELECT). Determines how the printer behaves if the print cartridge is low. For the HP LaserJet 4250 series, the message first appears when about 15% (10,000-page cartridge) or about 8% (20,000-page cartridge) of the life remains in the print cartridge. For the HP LaserJet 4350 series, the message - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 236
printer stops, regardless of the CARTRIDGE OUT setting. Determines how the printer behaves if a jam occurs. AUTO: The printer automatically selects the best mode for printer jam recovery (usually ON). OFF: The printer does not reprint pages or printer driver (if the appropriate driver is installed - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 237
of staples, as indicated by the REPLACE STAPLE CARTRIDGE message on the printer control-panel display. STOP: The printer stops printing until you refill the stapler. CONTINUE: The stapler accepts print jobs if it is out of staples, but the pages are not stapled. For information about ordering a new - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 238
several TCP/IP parameters. Select the TCP/IP CONFIGURE METHOD to configure the EIO card. For the MANUAL option, set the values for IP ADDRESS , SUBNET help diagnose network hardware or TCP/IP network connection problems. Resets submenu Items on the Resets submenu relate to returning settings to - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 239
OFF Appears after the PERFORM PRINTER MAINTENANCE message. The PERFORM PRINTER MAINTENANCE message can be temporarily cleared for approximately 10,000 pages, and then the message appears again. When the PERFORM PRINTER MAINTENANCE message first appears, a new maintenance kit should be installed to - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 240
DUPLEX COPIES Explanation Press (SELECT button) to generate a list of the 50 most recent entries in the event log. The printed event log shows error number, error code, page count, and description or personality. Press (SELECT button) to scroll through the contents of the event log at the printer - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 241
Service menu The Service menu is locked and requires a PIN for access. This menu is intended for use by authorized service personnel. ENWW Service menu 229 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 242
230 Appendix B Control panel menus ENWW - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 243
physical specifications Product dimensions Printer model Width HP LaserJet 4250, 4250n, 4350, and 4350n 418 mm (16.5 inches) HP LaserJet 4250tn and 4350tn 418 mm (16.5 inches) HP LaserJet 4250dtn and 4350dtn 418 mm (16.5 inches) HP LaserJet 4250dtnsl and 4350dtnsl 1Without print cartridge - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 244
accessories (continued) Accessory Width Stacker 211 mm (8.3 inches) Stapler/stacker 211 mm (8.3 inches) Printer cabinet/stand 330 mm (13 inches) Duplex-printing accessory Envelope feeder Depth 427 mm (16.8 inches) 427 mm (16.8 inches) 686 mm (27 inches) Height 351 mm (13.8 inches) 351 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 245
0.3 W HP LaserJet 4350n 790 W3 20 W 13 W 0.3 W HP LaserJet 4350tn 790 W3 20 W 13 W 0.3 W HP LaserJet 4350dtn 790 W3 21 W 13 W 0.3 W HP LaserJet 4350dtnsl 825 W3 23 W 13 W 0.3 W 1 Values subject to change. See http://www.hp.com/support/lj4250 or http://www.hp.com/ support/lj4350 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 246
LaserJet 4250 speed is 43 ppm A4 size. HP LaserJet 4350 speed is 52 ppm A4 size. 3Configuration tested (HP LaserJet 4250): Base printer, simplex printing with A4 paper size. 4Configuration tested (HP LaserJet 4350): Base printer, simplex printing with A4 paper size. 234 Appendix C Specifications - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 247
Operating environment Environmental condition Temperature (printer and print cartridge) Relative humidity Printing 10° to 32°C (50° to 90°F) 10% to 80% Storage/standby 0° to 35°C (32° to 95°F) 10% to 90% ENWW Operating environment 235 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 248
specifications for all HP LaserJet printers, see the HP LaserJet printer family print media guide (available at http://www.hp.com/support/ljpaperguide). Category Acid content Caliper Curl in ream Cut edge conditions Fusing compatibility Grain Moisture content Smoothness Specifications while cold - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 249
to prevent unwanted moisture changes. Envelopes Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within storage environment). Choose envelopes in the printer driver (see Using the printer driver). ENWW Paper specifications 237 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 250
printer. The extra flaps and strips might cause wrinkling, creasing, or even jams and might even damage the fuser. Envelope margins The following gives typical address margins for a commercial #10 or DL envelope. Type of address Return address Delivery address . 238 Appendix C Specifications ENWW - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 251
transparencies recommended for use in HP LaserJet printers, such as HP-brand transparencies. (For ordering information, see Part numbers.) For more information, see Printing on transparencies. Choose transparencies in the printer driver (see Using the printer driver). ENWW Paper specifications 239 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 252
240 Appendix C Specifications ENWW - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 253
D Printer memory and expansion This section explains the memory features of the printer and provides steps for expansion. ● Printer memory ● Installing CompactFlash cards ● Checking memory installation ● Saving resources (permanent resources) ● Installing EIO cards or mass storage devices ENWW 241 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 254
options. Single inline memory modules (SIMMs) used in previous HP LaserJet printers are not compatible with the printer. The printer also has two EIO slots for expanding the printer's capabilities with a mass storage device, such as an optional hard disk for storing forms and fonts, and for certain - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 255
metal on the printer. The HP LaserJet 4250 or 4350 series printers come with one DIMM installed in slot 1. A second DIMM can be installed in slot 2. If desired, you can replace the DIMM installed in slot 1 with a higher-memory DIMM. If you have not already done so, print a configuration page to find - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 256
4. Remove the cover from the printer. 5. Open the access door by pulling on the metal tab. 6. Remove the DIMM from the antistatic package. Hold DIMM, first release the locks. CAUTION Do not move or remove the preinstalled DIMM in the bottom slot. 244 Appendix D Printer memory and expansion ENWW - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 257
into place. 9. Set the bottom of the cover onto the printer. Make sure the bottom tab on the cover fits into the corresponding slot in the printer. Rotate the cover up, toward the printer. 10. Slide the cover toward the front of the printer until it clicks into place. 11. Reattach any cables and - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 258
cards Up to two CompactFlash cards can be installed to add additional fonts to the printer. To install a CompactFlash card 1. Turn the printer power off. 2. Unplug the power cord and disconnect any cables. 3. Grasp the cover on the right side of the printer and pull it firmly toward the rear of the - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 259
5. Open the access door by pulling on the metal tab. 6. Remove the CompactFlash card from its package. 7. Hold the CompactFlash card by its edges and line up the grooves in the side of the card with the tabs in the CompactFlash card slot. 8. Slide the CompactFlash card into place. 9. Close the - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 260
. Slide the cover toward the front of the printer until it clicks into place. 12. Reattach any cables and the power cord, then turn the printer power on and test the installation. (See Checking memory installation.) Use Device Storage Manager in HP Web Jetadmin to manage fonts. For more information - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 261
appears on the printer control panel display when the printer power is turned on. If an error message appears, a DIMM or CompactFlash card might have been incorrectly installed. See Interpreting control-panel messages. 2. Print a new configuration page. (See Configuration page.) 3. Check the memory - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 262
resources to the printer only at the beginning of a print job and not while the printer is printing. Over-using permanent resources or downloading them while the printer is printing might affect printer performance or the ability to print complex pages. 250 Appendix D Printer memory and expansion - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 263
to verify that the new EIO device is recognized. (See Configuration page.) To remove an installed EIO card or mass storage device (optional hard disk) 1. Turn the printer power off. 2. Remove the two screws from the EIO card or mass storage device, and then remove the EIO card or mass storage device - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 264
252 Appendix D Printer memory and expansion ENWW - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 265
-GL/2 graphics language. Printing in the HP-GL/2 language requires that the printer leave PCL 5e language and enter HP-GL/2 mode, which can be done by sending the printer PCL 5e code. Some programs switch languages through their drivers. HP's Printer Job Language (PJL) provides control above PCL 5e - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 266
PCL 6 or PCL 5e printer commands. The figure below explains the elements of a typical printer command (in this instance, a command for page orientation). 1 2 34 escape sequence string. Follow these three important rules when combining code: 1. The first two characters after the Ec character are - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 267
want a symbol set that contains line-draw characters, select the 10U (PC-8) or 12U (PC-850) symbol set. Other common symbol set codes are listed in the section Common PCL 6 and PCL 5 printer commands. 12 NOTE ENWW 1 Symbol set 2 Point size Fonts are either "fixed" or "proportional" in spacing. The - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 268
PCL 5 printer commands Job-control commands Function Reset Number of copies 2-sided/1-sided printing Command EcE Ec&l#X Ec&l#S Options (#) not available 1 to 999 0 = Simplex (1-sided) printing 1 = Duplex (2-sided) with long edge binding 2 = Duplex (2-sided) with short edge binding Page-control - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 269
Page-control commands (continued) Function Command Options (#) Paper type Ec&n# 5WdBond = Bond 6WdPlain = Plain 6WdColor = Color 7WdLabels = Labels Function Vertical position (rows) Command Ec&a#R Options (#) # = Row number ENWW Understanding PCL 6 and PCL 5e printer command syntax 257 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 270
EcZ Language selection Function Enter PCL 6 or PCL 5 mode Command Ec%#A Enter HP-GL/2 mode Ec%#B Options (#) # = Dot number (300 dots = 1 = Use current HP-GL/2 pen position 0 = Use previous HP-GL/2 pen position 1 = Use current PCL 5 cursor position 258 Appendix E Printer commands ENWW - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 271
8U = HP Roman-8 Symbol Set 10U = IBM Layout (PC-8) (code page 437) Default Symbol Set 12U = IBM Layout for Europe (PC-850) (code page 850) 8M = Math-8 19U = Windows 3.1 Latin 1 9E = Windows 3.1 Latin the command for each internal font. ENWW Understanding PCL 6 and PCL 5e printer command syntax 259 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 272
260 Appendix E Printer commands ENWW - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 273
information Introduction This section contains the following regulatory information: ● FCC regulations ● Environmental Product Stewardship program ● Declaration of conformity ● Laser safety statement ● Canadian DOC statement ● Korean EMI statement ● Finnish laser statement ENWW Introduction 261 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 274
this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, . Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to operate this equipment. Use - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 275
cartridge and fuser) can be returned to HP through the HP Printing Supplies Environmental Program. An easy-to-use and free take back program is available in more than 30 countries/regions. Multilingual program information and instructions are included in every new HP LaserJet print cartridge and - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 276
where HP LaserJet supplies are sold. Postage-paid and pre-addressed labels are included within the instruction guide in most HP LaserJet print cartridge outlined in the HP LaserJet Printer Family Print Media Guide. Go to http://www.hp.com/ support/ljpaperguide to download this guide in .PDF format - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 277
hpinfo/community/environment/productinfo/safety. ● Product environmental profile sheet for this and many related HP products. ● HP's commitment to the environment ● HP's environmental management system ● HP's end-of-life product return and recycling program ● Material Safety Data Sheets (MSDS) ENWW - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 278
's Name: Manufacturer's Address: Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares, that the product Product Name: Regulatory Model Number3): Product Options: HP LaserJet 4250 and LaserJet 4350 printer BOISB-0309-00 Including optional duplex accesssory (Q2439B - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 279
manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 280
LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 4250, 4250n, 4250tn, 4250dtn, 4250dtnsl, 4350, 4350n, 4350tn, 4350dtn, and 4350dtnsl -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 281
G Service and support Hewlett-Packard limited warranty statement HP PRODUCT HP LaserJet 4250, 4250n, 4250tn, 4250dtn, 4250dtnsl, 4350, 4350n, 4350tn, 4350dtn, and 4350dtnsl DURATION OF LIMITED WARRANTY One-year limited warranty HP warrants to you, the end-user customer, that HP hardware and - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 282
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. 270 Appendix G Service and support ENWW - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 283
environmental specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 284
of the standard warranty. Support services vary by location. Contact HP Customer Care to determine the services available to you and for more information about maintenance agreements. In general, the printer will have the following maintenance agreements: Onsite service agreements To provide you - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 285
Care Center for the U.S. or Canada. A technician troubleshoots the situation and determines whether the printer has actually failed. If so, the technician refers the customer to the HP Service Center. 2. A representative from the service center requests product and customer information. In some - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 286
Include a completed copy of the Service information form. 6. In the U.S., call HP Customer Care to request new packing material. In other areas, use the original packing material, if possible. Hewlett-Packard recommends insuring the equipment for shipment. 274 Appendix G Service and support ENWW - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 287
any relevant printouts. Do NOT ship accessories (manuals, cleaning supplies, etc.) that are not required to complete the repair. HAVE YOU REMOVED THE PRINT CARTRIDGE? You must remove the print cartridge before shipping the printer, unless a mechanical problem prevents you from doing so. Yes. No - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 288
276 Appendix G Service and support ENWW - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 289
196 part numbers 198 troubleshooting 126, 171 Accessory installation guides 2 acoustic emissions specifications 234 address, displaying printer 16 address, printer Macintosh, troubleshooting 185, 188 adhesive labels. See labels agreements, maintenance 272 Alerts tab, HP Toolbox 96 alerts, e-mail - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 290
with HP Toolbox 95 storing 109 supplies status page 107 supply level, checking 110 cartridges, print EconoMode 219 low 223 out 224 paper jams 135 cartridges, staple loading 49 settings 225 characters misformed 178 symbol sets 216 cleaning fuser 113 printer 112 toner from clothing 113 cleaning page - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 291
paper 72 loading paper for stapling 58 manual 74 paper sizes supported 71 troubleshooting 129 usage page 208 using duplexer 71, 73 downloading software iii draft printing 81 draft quality printing 219 drivers configuring 99 default settings, changing 76 downloading iii help 28 Linux 27 Macintosh iv - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 292
settings 21, 223 Windows 184 error messages, troubleshooting 148 escape characters 254 Ethernet cards, part numbers 200 event log 106, 228 280 Index Explorer, versions supported embedded Web server 90 HP Toolbox 94 HP Web Jetadmin 93 Express Exchange, HP 273 Extended Service iv extended warranty - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 293
33 network software, Windows 32 Windows printing system 31 Windows software using New Hardware Found wizard 35 interface cables, troubleshooting 122 Internet Explorer, versions supported embedded Web server 90 HP Toolbox 94 HP Web Jetadmin 93 IP address Macintosh, troubleshooting 185, 188 IP address - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 294
low toner 22, 223 low toner message 110 LPT error messages 184 M Macintosh AppleTalk settings 226 background printing 186 default driver settings, changing 78 driver settings 76 drivers supported 27 drivers, troubleshooting 187 fonts, troubleshooting 186 HP LaserJet Utility 30 installing software 34 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 295
tab, embedded Web server 92 networks driver configuration 99 installing Macintosh software 33 installing Windows software 32 settings 226 troubleshooting printing 183 wireless 6 noise specifications 234 non-HP print cartridges 109 not responding, troubleshooting 130 Novell NetWare settings;NetWare - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 296
83 curl, troubleshooting 128 curled 179 custom-size 80, 214 custom-size, printing 68, 69 default size, setting 214 duplexer specifications 40 duplexing, sizes supported 71 fuser modes 47, 218 HP, ordering 200 loading 1,500-sheet tray 53 loading 500-sheet tray 51 loading tray 1 50 manual feed 46 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 297
PJL (Printer Job Language) commands 253 platforms supported 26, 27 portrait orientation duplexing options 73 PCL commands 257 ports included 6 locating 10 LPT error messages 184 troubleshooting Macintosh 186, 189 postcards output bin, selecting 56 printing 68 specifications 38 PostScript error pages - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 298
268 Japanese VCCI statement 267 Korean EMI statement 267 laser safety 267 removing software HP Toolbox 98 Macintosh 36 Windows 36 repacking printer 274 repeating defects, troubleshooting;defects, repeating 177 repetitive defects images 182 Resets menu 226 resizing documents 82 resolution features - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 299
small paper printing on 69 small paper, printing on 56 smeared toner, troubleshooting 176 software downloading iii HP Toolbox 94 installing Macintosh 34 installing on Windows 31 installing using New Hardware Found wizard 35 Linux 27 Macintosh iv macintosh 30 Macintosh, included 30 network - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 300
, viewing with HP Toolbox 95 supply level, print cartridges 110 support embedded Web server links 92 HP Express Exchange 273 HP Instant Support Professional Edition (ISPE) iii Macintosh iv maintenance agreements 272 online iii repacking printer 274 service dealers iv service information form 275 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 301
126 trays 128 VM error 192 white spots 180 Windows error messages 184 wrinkled paper 179 Troubleshooting tab, HP Toolbox 95 two-sided printing layout options 73 loading paper 72 loading paper for stapling 58 manual 74 paper sizes supported 71 troubleshooting 129 usage page 208 using duplexer 71, 73 - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 302
stacker 40 tray 1 38 weight, printer 231 white lines or spots, troubleshooting;lines, troubleshooting 180 Wide A4 settings 215 Windows default driver settings, changing 76 driver settings 76 drivers supported 27 error messages, troubleshooting 184 installing software 31 installing using New Hardware - HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 303
- HP 4350dtn | HP LaserJet 4250/4350 Series - User Guide - Page 304
© 2004 Hewlett-Packard Development Company, L.P. www.hp.com/support/lj4250 www.hp.com/support/lj4350 *Q5400-90933* *Q5400-90933* Q5400-90933
-
1 -
2 -
3 -
4 -
5 -
6 -
7 -
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21
-
22
-
23
-
24
-
25
-
26
-
27
-
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
-
59
-
60
-
61
-
62
-
63
-
64
-
65
-
66
-
67
-
68
-
69
-
70
-
71
-
72
-
73
-
74
-
75
-
76
-
77
-
78
-
79
-
80
-
81
-
82
-
83
-
84
-
85
-
86
-
87
-
88
-
89
-
90
-
91
-
92
-
93
-
94
-
95
-
96
-
97
-
98
-
99
-
100
-
101
-
102
-
103
-
104
-
105
-
106
-
107
-
108
-
109
-
110
-
111
-
112
-
113
-
114
-
115
-
116
-
117
-
118
-
119
-
120
-
121
-
122
-
123
-
124
-
125
-
126
-
127
-
128
-
129
-
130
-
131
-
132
-
133
-
134
-
135
-
136
-
137
-
138
-
139
-
140
-
141
-
142
-
143
-
144
-
145
-
146
-
147
-
148
-
149
-
150
-
151
-
152
-
153
-
154
-
155
-
156
-
157
-
158
-
159
-
160
-
161
-
162
-
163
-
164
-
165
-
166
-
167
-
168
-
169
-
170
-
171
-
172
-
173
-
174
-
175
-
176
-
177
-
178
-
179
-
180
-
181
-
182
-
183
-
184
-
185
-
186
-
187
-
188
-
189
-
190
-
191
-
192
-
193
-
194
-
195
-
196
-
197
-
198
-
199
-
200
-
201
-
202
-
203
-
204
-
205
-
206
-
207
-
208
-
209
-
210
-
211
-
212
-
213
-
214
-
215
-
216
-
217
-
218
-
219
-
220
-
221
-
222
-
223
-
224
-
225
-
226
-
227
-
228
-
229
-
230
-
231
-
232
-
233
-
234
-
235
-
236
-
237
-
238
-
239
-
240
-
241
-
242
-
243
-
244
-
245
-
246
-
247
-
248
-
249
-
250
-
251
-
252
-
253
-
254
-
255
-
256
-
257
-
258
-
259
-
260
-
261
-
262
-
263
-
264
-
265
-
266
-
267
-
268
-
269
-
270
-
271
-
272
-
273
-
274
-
275
-
276
-
277
-
278
-
279
-
280
-
281
-
282
-
283
-
284
-
285
-
286
-
287
-
288
-
289
-
290
-
291
-
292
-
293
-
294
-
295
-
296
-
297
-
298
-
299
-
300
-
301
-
302
-
303
-
304
 |
 |
use
hp
LaserJet 4250/4350
series printers