HP 7 G2 Tablet - 1315 HP 7 G2 1311 Tablet Maintenance & Service Guide
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- HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 1
HP 7 G2 1311 Tablet Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only. - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 2
such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: August 2014 Document Part Number: 776896-001 Product notice This guide describes features that - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 4
iv Safety warning notice - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 5
...4 Miscellaneous parts ...5 Sequential part number listing ...6 4 Removal and replacement preliminary requirements 7 Tools required ...7 Service considerations ...7 Plastic parts ...7 Cables and connectors ...7 Grounding guidelines ...8 Electrostatic discharge damage 8 Packaging and transporting - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 6
8 Power cord set requirements ...29 Requirements for all countries ...29 Requirements for specific countries and regions 29 9 Recycling ...31 Index ...32 vi - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 7
Wireless networking External expansion Ports Power requirements Operating system Serviceability Description HP 7 G2 1311 Tablet AllWinner® A33 ARM webcam 0.3-MP, fixed-focus front-facing webcam Supports MOV, MPEG4, VOB, FLV, DAT, MKV, and PMP video formats Supports JPG, BMP, GIF, and PNG photo - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 8
2 External component identification Item Component (1) Micro SD Card Reader slot (2) Microphone (3) Micro USB port (4) Audio-out (headphone)/Audio-in (microphone) jack (5) Rear-facing webcam Item Component (6) Front-facing webcam (7) Power button (8) Volume control buttons (2) - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 9
improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Locating the serial number, product number, and model number The tablet - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 10
Tablet major components Item Component Spare part number (1) Back cover (includes Wifi antenna) 785183-001 (2) Battery, 3000-mAh, Li-ion (includes cables) 777235-001 (3) Wifi antenna (included in back cover spare part kit, spare part number 785183-001) (4) Microphone (included in system - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 11
Item Component Spare part number (9) Power/volume button board (includes cable) 753188-001 (10) Display panel assembly (7-in (1280×720), IPS, 5-point capacitive, TouchScreen; 785188-001 includes display panel cable and TouchScreen cable) Miscellaneous parts Component Spare part number - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 12
Sequential part number listing Spare part number 745229-001 747779-001 747780-001 753188-001 757042-001 757043-001 757280-001 757282-001 761437-001 773139-001 777235-001 779120-001 785183-001 785184-001 785184-021 785184-161 785184-371 785186-001 785188-001 785189-001 785190-001 785191-001 785193- - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 13
plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and connectors CAUTION: When servicing the tablet, be sure that cables are placed in their proper locations during the reassembly process. Improper cable - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 14
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 15
material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screw drivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 16
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 17
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions . Tablet component replacement procedures There are as many as 6 screws that must be removed, replaced, and/or loosened when servicing the - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 18
2. Remove the four Torx5 T5M1.4×4.0 screws that secure the back cover to the display panel assembly. 3. Turn the tablet display side up, with the power button and volume buttons toward you. 4. Insert a plastic case utility tool (1) or similar thin, plastic tool into the top edge of the tablet - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 19
6. Remove the display panel assembly (3) from the back cover. Reverse this procedure to install the back cover. Battery Description Battery, 3000-mAh, Li-ion (includes cables) Spare part number 777235-001 Before removing the battery, follow these steps: 1. Turn off the tablet. If you are unsure - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 20
CAUTION: Before positioning the tablet with the display panel facing down, make sure the work surface is clear of tools, screws, and any other foreign objects. Failure to follow this caution can result in damage to the display panel assembly. 1. Place the display panel assembly on a flat surface, - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 21
Speaker Description Speaker (includes speaker and cables) Spare part number 785190-001 Before removing the speaker, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 22
3. Detach the speaker (3) from the display panel assembly. (The speaker is attached to the display panel assembly with double-sided adhesive.) 4. Remove the speaker. Reverse this procedure to install the speaker. Rear-facing webcam Description 2.0-MP rear-facing webcam (includes cable) Spare part - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 23
1. Turn the system board upside down. 2. Release the zero insertion force (ZIF) connector (1) to which the rear-facing webcam is attached, and then disconnect the rear-facing webcam from the system board. 3. Remove the rear-facing webcam (2) and cable. Reverse this procedure to install the rear- - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 24
2. Release the front-facing webcam (2) from the retention molding built into the display panel assembly. 3. Remove the front-facing webcam and cable. Reverse this procedure to install the front-facing webcam. Power/volume button board Description Power/volume button board (includes cable) Spare - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 25
2. Detach the power/volume button board (2) from the display panel assembly. (The power/volume button board is attached to the display panel assembly with double-sided adhesive. 3. Remove the power/volume button board and cable. Reverse this procedure to install the power/volume button board. - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 26
1. Disconnect the following cables from the system board: (1) Front-facing webcam cable (see Front-facing webcam on page 17) (3) Power/volume button board cable (see Power/volume button board on page 18) (4) Release the ZIF connector to which the display panel cable is attached, and then disconnect - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 27
3. Remove the system board (2). Reverse this procedure to install the system board. System board 21 - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 28
6 Specifications Metric U.S. Dimensions Width 12.2 cm 4.8 in Depth 0.8 cm 0.3 in Height 19.3 cm 7.6 in Weight (lowest weight configuration) 0.3 g 0.7 lb Input power The tablet operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 29
based HP Business Notebook PC systems and provide general instructions for restoring nonvolatile memory that can contain personal data after these steps are disclosed in the Maintenance and Service Guides available for HP PC products available on the product support pages at www.hp.com. 1. Follow - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 30
Intel Anti-Theft Technology (AT) was activated, contact the provider to deactivate it. k. If the optional Absolute® Software Computrace® management and tracking service was activated on the notebook PC, contact the provider to deactivate it. l. Remove all power and system batteries for at least 24 - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 31
Non-volatile memory usage Non Volatile Memory Type Amount (Size) Does this memory store customer data? Does this memory retain data when power is removed? What is the purpose of this memory? How is data input into this memory? How is this memory write protected? Real Time 256 Bytes No - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 32
Non Volatile Memory Type Amount (Size) Does this memory store customer data? Does this memory retain data when power is removed? What is the purpose of this memory? How is data input into this memory? How is this memory write protected? BIOS is updated. Configuration data and settings are - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 33
the computer and press F10 when prompted near the bottom of the display. b. Select File, then select Restore defaults. c. Follow the on-screen instructions. d. Select File, save changes and exit, then press Enter. 2. What kind of configuration data is stored on the DIMM Serial Presence Detect (SPD - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 34
configuration defaults to their default settings. To return these system data and configuration defaults to default settings, refer to question and answer 1 and follow the instructions for returning the BIOS settings to factory defaults. 28 Chapter 7 Statement of Volatility - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 35
8 Power cord set requirements The wide-range input feature of the tablet permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the tablet meets the requirements for use in the country or region where the - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 36
Country/region Accredited agency Applicable note number Sweden CEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 37
9 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 38
expansion 1 graphics 1 mass storage 1 memory module 1 microphone 1 operating system 1 ports 1 power requirements 1 processors 1 product name 1 sensor 1 serviceability 1 video 1 wireless networking 1 product name 1 R rear-facing webcam location 2 removal 16 spare part number 4, 6, 16 S Screw Kit - HP 7 G2 Tablet - 1315 | HP 7 G2 1311 Tablet Maintenance & Service Guide - Page 39
T tablet major components 4 spare part numbers 5, 6 specifications 22 tools required 7 transporting guidelines 9 U USB extension cable, spare part number 5, 6 USB port 2 V video, product description 1 volume control buttons 2 W webcam removal 16, 17 spare part numbers 4, 6, 16, 17 wireless
HP 7 G2 1311 Tablet
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.