HP 842c (English) Macintosh Connect * User's Guide - C6419-90001
HP 842c - Deskjet Color Inkjet Printer Manual
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- HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 1
HP DeskJet 840C Series (USB) Printer User's Guide for Macintosh English - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 2
Thank you for buying an HP DeskJet printer. Because HP wants owning your printer to be a trouble-free experience, we back your purchase with HP Customer Care- award-winning service and support that includes: HP Customer Care Online Click your way to a quick solution! HP Customer Care Online is - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 3
written consent of Hewlett-Packard Company. Edition 1, September 1999 © Copyright Hewlett-Packard Company and Apple Computer, Inc. 1999 Portions © Copyright 1989-1999 Palomar Software, Inc. HP DeskJet 800C Series Printers includes printer driver technology licensed from Palomar Software, Inc., www - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 4
29 Damage Resulting from Refilling the Print Cartridges 32 Chapter 4 Getting Help When Things Go Wrong Troubleshooting Tips 33 HP Customer Care 42 Chapter 5 Supplies and Accessories Printer Supplies 45 Printer Quick Start Posters and User's Guide for Macintosh 45 Paper and Other Media - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 5
Table of Contents Regulatory Notices 55 Limited Warranty Statement 56 HP Year 2000 Warranty 56 Index 57 v - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 6
page 43 for the appropriate telephone number.) Printer Power adapter Power cord Black print cartridge Color print cartridge 6410020 Printer software (CD and/or diskettes) Note: You will need to buy a USB-to-USB printer cable to connect your HP DeskJet printer to your computer. See page 45 for - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 7
with the HP DeskJet 840C Series printers • Efficient, fast photo image printing • Large capacity paper tray that holds up to 100 sheets Finding More Information This User's Guide shows you how to operate your printer. For more information: • Use the Quick Start Poster for installation. • Turn on - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 8
on the front of your HP DeskJet printer let you turn the printer on and off, or to resume printing. The lights give you visual cues about the state of your printer. The buttons and lights from top to bottom are: Power Button and Light - Use the Power Button to turn the printer on and off. The green - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 9
snugly against the media. Be sure to slide all media as far as it will go into the IN tray. Length paper guides OUT Tray 6410006 Width paper guide The printer sends its completed pages to the OUT tray. The OUT tray has two different positions. Up - For ease of loading media in - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 10
or detergent. In the event that a household cleaner or detergent is used on the printer, wipe the printer's exterior surfaces with a soft cloth moistened with water. • Do not lubricate the rod on which the print cartridge cradle moves. Noise is normal when the cradles move back and forth. For - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 11
From the Apple menu, select Chooser. 3 In the left side of the Chooser window, click the DeskJet 800 Series (USB) icon. 4 In the right side of the Chooser window, click DeskJet 840C. 5 Close the Chooser. Other Ways to Select a Default Printer Besides using the Chooser, you can also select a default - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 12
2 Using Your Printer Software Desktop Printing Desktop printing is useful when you have a number of documents to print at once, or when you have a document that is already formatted for printing on a particular printer. There are two methods to print documents from the desktop. To perform desktop - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 13
2 Using Your Printer Software Page Setup - Controlling Page Layout You control settings such as paper size, scaling, page orientation, and watermarks from the HP DeskJet 800 Series Page Setup dialog box. To get to this dialog box: 1 Open the software program used to create your document. 2 From the - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 14
Your Printer Software Print Dialog Box You control settings such as number of copies, all or specific pages to print, paper type, print quality, page layout, color, and background printing from the HP DeskJet 800 Series Print dialog box. To get to this dialog box, select Print from your software - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 15
2 Using Your Printer Software General General is the default panel selected in the Print dialog box menu. This panel lets you 9) • Layout (see "Layout" on page 9) • Color (see "Color" on page 10) • Background Printing (see "Background Printing" on page 11) • Ink Controls allows you to adjust the - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 16
2 Using Your Printer Software Paper Type/Quality Choose from a wide range of paper types. Print Quality Draft: Quick printing Normal: Every day printing Best: Highest quality High Resolution Photo: - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 17
Printer Software Color Your HP DeskJet 800C Series Printer uses HP's Color Matching technology to intelligently analyze each element on a page-text, graphics, and photographs- and provide the best color output. Choose: • HP Saturation • Brightness • Color Tone HP Color Matching is the default Image - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 18
2 Using Your Printer Software Background Printing Choose Background if you want to continue working while printing takes place. If you choose Foreground printing, printing will be faster, but you - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 19
2 Using Your Printer Software The following table describes additional features available when using background printing. To access these features from the desktop, double-click the HP DeskJet 840C Series printer icon. Background Printing Options Instructions Delete a print job • Select the job - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 20
2 Using Your Printer Software Printing on Different Types of Paper and Media The HP DeskJet 800C Series printer is designed to into the IN Tray, glossy side down. 4 Lower the OUT tray. 5 Slide the paper guides snugly against the sheets. 6 Push in the IN tray. 7 Choose the print settings that match - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 21
Using Your Printer Software Printing Greeting Cards and Hagaki I want to print... 6410039 I should... 1 Slide out both of the paper guides, remove all that match the type and size of the cards. 6 Print the cards. HP print settings to choose Page Setup - Paper Size: Choose appropriate card size - - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 22
Printer Software . 6410010 HP print settings windows. • Avoid envelopes that are shiny or embossed, envelopes with thick, irregular, or curled edges, or envelopes that are wrinkled, torn, or otherwise damaged. • If your software program includes an envelopeprinting feature, follow those instructions - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 23
that have clasps or windows. • Avoid envelopes that are shiny or embossed, envelopes with thick, irregular, or curled edges, or envelopes that are wrinkled, torn, or otherwise damaged. • If your software program includes an envelopeprinting feature, follow those instructions instead of the procedure - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 24
Printer Software Printing Cards I want to print... Cards (index, business, and other small media) 6410039 I should... 1 Pull out the IN tray. 2 Slide out both of the paper guides type and size of the cards. 7 Print the cards. HP print settings to choose Page Setup - Paper Size: Choose appropriate - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 25
Printer Software Printing Labels I want to print... 6410014 I should... 1 Slide out both of the paper guides guides snugly against the sheets. 4 Make sure the IN tray is pushed in. 5 Choose the print settings that match the type and size of labels. 6 Print the labels. HP with inkjet printers. • - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 26
2 Using Your Printer Software Printing Transparencies I want to print... Adhesive strip 6410038 I should... 1 Slide out both of the paper guides, and remove all paper from the IN tray. 2 Fan the edges of the transparency sheets to separate them, then align the edges. 3 Insert a stack of - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 27
2 Using Your Printer Software Printing Iron-on Transfers I want to print... I should... 1 Slide out both of the paper guides, and remove all paper from the IN tray. 2 Load the transfer paper transparent (or glossy) side down. 3 Slide the paper guides snugly against the sheets. 4 Make sure the IN - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 28
Printer Software Printing Banners I want to print... 6410042 I should... 1 Tear off the number of sheets you need (up to 20). 2 Tear off and discard the perforated strips, if any. 3 Slide out the paper guides Print dialog screens. 9 Print the banner. HP print settings to choose Page Setup - Paper - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 29
Your Printer Software Printing Posters I want to print... I should... 1 Load paper in the IN tray. 2 Slide the paper guides snugly against the sheets. 3 Make sure the IN tray is pushed in. 4 Choose the print settings that match the type and size of your poster. 5 Print your poster. HP print - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 30
Printer Software Two-Sided Printing I want to print... Manual Two-Sided Printing Book Binding Tablet Binding I should... 1 Remove all paper from the OUT tray. 2 Load paper into the IN tray. 3 Slide the paper guides follow the reloading instructions displayed on screen. 6410043 HP print settings - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 31
the Color and Black print cartridges • Support allows you easy access to links to HP Customer Care Online Simply click a panel, then choose your option(s). Note: The Ink Level tab in the HP DeskJet Utility is not available with all models of HP DeskJet 840C Series printers and configurations. 24 - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 32
by choosing the Calibrate panel, you will be prompted to first select your printer if it is not already selected. To select your printer from within the HP DeskJet 800 Series Utility window: 1 Click the Select panel on the Utility window. 2 Select USB. 3 In the Connect To: list, choose the desired - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 33
the part numbers carefully. The print cartridge numbers for the 840C, 842C, and 843C printers are: Black HP No. [15] (equivalent to C6615 Series) Tri-Color HP No. [17] (equivalent to C6625 Series) Note: When a print cartridge runs out of ink, leave the empty cartridge in the cradle until you can - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 34
white paper in the IN tray. 9 Plug in the power cord in the back of the printer. 10 Close the top cover. 11 If the Print Cartridge Status Light continues to blink after you install the new print cartridge, check the part number on the print cartridge to ensure you installed the correct one. 27 - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 35
to their home position on the right side of the printer. The print cartridges will dry out if not stored in their home position. Warning Only use the Power Button on the front of the printer to turn the printer on and off. Using a power strip, surge protector, or a wall-mounted outlet switch to - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 36
the print cartridges from the HP DeskJet 800 Series Utility window by doing the following: 1 Double-click the HP DeskJet 800 Series Utility icon in the Utilities folder on your hard drive's main directory. 2 Click the Clean panel, then click the Clean button and follow the instructions displayed on - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 37
Using and Caring for Your Print Cartridges Manually Cleaning the Print Cartridges 1 Press the Power Button to turn the printer on, then lift the top cover. 2 After the print cartridges move to the center and stop, unplug the power cord from the back of the printer. Warning Keep new and used print - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 38
ink residue is seen on a clean swab. 3 Reinsert the print cartridges, then close the printer's top cover. 4 Make sure white paper is loaded 6410907 into the IN tray. 5 Reinsert the electrical power cord into the back of the printer. 6 Print a test page. Double-click the HP DeskJet 800 Series - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 39
get the best performance from your printer, Hewlett-Packard recommends using only genuine HP supplies for HP DeskJet printers, including genuine factory-filled HP print cartridges. Damage resulting from the modification or refilling of HP print cartridges is specifically excluded from the coverage - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 40
your problem... 2 Try inserting a CD that you know works. If that CD doesn't work, you may need to replace your CD player. 3 If other CD's work but the printer software CD doesn't, you may have a damaged CD. You can download the printer software from the HP Customer Care web site: www.hp.com/support - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 41
Your HP DeskJet printer is not compatible with QuickDraw GX. 4 Exit all of your software programs. 5 Reinstall the printer software. See the "Install Printer Software" step on the Quick Start Poster or see page 51 in this User's Guide. If you are still having problems with the software installation - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 42
printer's top cover. open. A problem may exist with one of the print cartridges. If the Print Cartridge Status Light is blinking, lift the printer's cover, check the Print Cartridge Status. Verify that the print cartridges are installed properly. See page 1. The printer may be slow. If the Power - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 43
to print a fax. To solve the problem... 1 Lift the printer cover and check the Print Cartridge status icons to make sure you are not out of ink. See "Checking Printer Status" on page 5. 2 If you are out of ink, replace the print cartridge. See "Replacing Print Cartridges" on page 26. 3 Print your - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 44
is the problem? The printer is really slow. Possible cause To solve the problem... Your software programs. You may be using outdated printer software. Check the printer driver you are using. Be sure to check the HP web site at http:// www.hp.com/support/home_products for the most recent software - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 45
. Close the top cover. There may be a problem with one of the print cartridges. The printer may need to be reset. See "Print Cartridge Status" on page 26. 1 Press the Power Button to turn the printer off. Then press the Power Button again to turn the printer back on. 2 If that doesn't solve the - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 46
or are in the wrong place. Possible cause Paper may not be loaded correctly. To solve the problem... 1 Make sure the media is correctly oriented in the IN tray. 2 Make sure the paper guides fit snugly against the media. You may have selected the wrong paper orientation. Make sure you have - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 47
in the printer software. You may be printing in Draft mode. If you have smearing, you may be using too much ink. You may be running out of ink. You may need to clean the print cartridges. To solve the problem... • Make sure that you are using media intended for HP DeskJet printers. • Print quality - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 48
click the Align button. See "HP DeskJet Utility Window" on page 24. Banners aren't printing correctly. You may have forgotten to raise the OUT tray. Make sure that the OUT tray is up. You may have problems with the paper. • If several sheets feed into the printer together, unfold and refold the - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 49
can download the printer software from: http://www.hp.com/support/home_products. If you do not have access to the web site, call (661) 257-5565. Software updates are available for the cost of the CDs plus shipping. • If you are outside the U.S. and cannot download the driver from HP Customer Care - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 50
Start Poster and this User's Guide for installation and troubleshooting tips. 2 You have checked HP Customer Care Online (see page 42) for product help. 3 If you cannot solve your problem using the above, then call HP Customer Care while you're in front of your computer and printer. Before you call - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 51
the Free Phone Support Period You can still get help from HP for a fee. Prices are subject to change without notice. (HP Customer Care Online printer requires repair and you are within your printer's Limited Warranty period (see page 56, Printer), you will not be charged for the phone support service - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 52
and Accessories Printer Supplies For ordering information see page 47. Part Name Part Number Interface Cables HP USB-Compliant Interface Cable C6518A Print Cartridges Black Tri-color HP No. [15] or C6615 Series HP No. [17] or C6625 Series Power Adapter (worldwide) C6409-60014 Power Cords - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 53
C1846A HP Premium Inkjet HP Restickables, Large Square InkJet Stickers U.S. letter, 10 sheets (90 stickers) C6823A Note: To find out which recycled papers are recommended for your printer, contact your local HP Sales Office and ask for the HP InkJet Printer Family Paper Specifications Guide, HP - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 54
printer supplies or accessories, call your nearest HP dealer or call HP DIRECT at the following numbers for fast shipping service. In the U.S., you can buy supplies and accessories directly from HP at www.hpshopping.com, or call the HP 07031-141395 Hewlett-Packard GmbH, HP Express Support Ersatzteil- - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 55
Supplies and Accessories • Netherlands: 0 33 450 1808 Fax: 0 33 456 0891 Hewlett-Packard Nederland B. V. Parts Direct Service Basicweg 10 3821 BR AMERSFOORT • Norway: 22735926 Fax: 22735611 Hewlett-Packard Norge A/S, Express Support Drammensveien 169-171 0212 Oslo • Spain: 1 6 31 14 81 Fax: 1 6 31 - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 56
A Setup Instructions Using a USB Connection You can connect your HP DeskJet 800 Series directly to your computer using a USB cable if your computer supports USB (Universal Serial Bus). Before you connect your printer to your computer, make sure your configuration meets these requirements: • Your - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 57
Setup Instructions 3 Insert Print Cartridge a Press Power Button to turn on printer. b Remove vinyl tape from print cartridges. Do NOT touch or remove copper strip on print Black Color cartridges. 6410025 c Open top cover. d For each print cartridge, lift the cradle latch inside the printer - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 58
port on the computer. 5 Install Printer Software a Insert the HP Printer Software CD into your CD-ROM drive. b Double-click the HP DeskJet Mac Installer icon. c Follow the on-screen instructions to complete the installation. Your computer will restart when the installation is complete. d After your - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 59
to the HP DeskJet 840C, 842C, and 843C Series printers. Black 12 lb) without power supply and print cartridges Operating Environment Maximum Power Requirements Input Voltage: Input Frequency: 100 to 240 VAC (±10%) 50/60 Hz (±3 Hz) Print Technology Drop-on-demand thermal inkjet printing Software - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 60
Declared noise emissions in accordance with ISO 9296: Sound power level, LWAd (1B=10dB): 5.5 B in Normal mode letter-sized or A4sized sheets. Use only paper labels specifically designed for use with HP inkjet printers. up to 50 sheets Media Size Custom size: Width: Length: U.S. letter: - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 61
B Specifications Minimum Printing Margins The printer cannot print outside a certain area of the page, so you are printing. When you use nonstandard paper sizes and select the Custom Paper Size setting in the HP print settings box, the paper width must be between 77 and 215 mm (3 and 8.5 inches) - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 62
15 of the FCC Rules. For further information, contact: Hewlett-Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 63
Software in Latin America Printer in North America/Canada Printer in Asia Pacific, Europe Printer in Latin America Duration of Limited Warranty 90 Days 90 Days 1 Year 1 Year 90 Days 1 Year 1 Year A. Extent of Limited Warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 64
and user forums vii high res photo mode 9 HP color matching 10 HP customer care 43 I I/O interface 52 icons printer status 5 IN tray 2 capacity of 53 index cards printing 17 ink density 40 ordering 45 streaking 29 ink cartridges cleaning 30 ordering 45 installing printer software 33, 34 problems 33 - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 65
see printer software list of parts vi maintenance 3 noise 3 online help vii package contents vi paper trays 53 parts 45 recommended cables vi selecting default 4 setting up vi software 42 software updates 42 specifications 52 status 5 weight 52 printer software downloading 42 problems installing 33 - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 66
15 IN 53 IN tray 2 OUT 53 OUT tray 2 troubleshooting, see problems true type text resolution 52 two-sided printing 23 U updates for software 42 urgent print requests 12 USB connection 4 user's guide, ordering 45 Utility window 29 utility window 24, 25, 29, 31 W warranty extensions 44 statement 56 - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 67
. • Product Take-back - To return this product and ink cartridges to HP at the end of its useful life, call your local HP Sales or Service Office for instructions. Energy Consumption This printer was designed with energy conservation in mind. This printer averages 4 watts in stand-by mode. Not only
HP DeskJet 840C Series (USB)
Printer
User’s Guide for Macintosh
English