HP 9040mfp HP LaserJet 9040mfp/9050mfp - User Guide
HP 9040mfp - LaserJet B/W Laser Manual
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- HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 1
hp LaserJet 9040mfp hp LaserJet 9050mfp use - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 2
- HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 3
hp LaserJet 9040mfp/9050mfp User Guide - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 4
set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Publication number: Q3726-90907 Edition 1, 11/2004 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 5
MFP 13 Helpful software for increased flexibility 14 Software features 14 Drivers 15 Software for Macintosh computers 18 Installing the printing system software 19 Uninstalling the software 22 Software for networks 23 HP media 48 Basic printing instructions 53 Selecting the output - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 6
operation 65 Printing from Tray 1 when the loaded paper is requested 65 Manually feeding paper from Tray 1 65 Specifying paper to print on 66 74 Cancel button 74 OK button 74 Basic copying instructions 75 Copying by using the default settings 75 Copying by using user-defined settings 75 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 7
111 Managing the print cartridge 116 Non-HP print cartridge 116 Print cartridge authentication 116 Print cartridge storage 116 Checking the toner level 117 Print cartridge conditions 118 Order cartridge 118 Replace cartridge 118 Printer maintenance kit 120 10 Problem solving Overview 121 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 8
interface problems 163 Communicating by using an optional HP Jetdirect print server 170 Communicating by using the HP Jetdirect embedded print server 170 Checking the MFP configuration 171 Menu map 171 Configuration page 172 Jetdirect page 173 Supplies status page 174 Usage page 175 PCL or - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 9
consumption 221 Toner consumption 221 Paper use 221 Plastics 222 HP LaserJet printing supplies 222 HP printing menus 231 Device Storage Manager 231 Software for networks 232 HP Web Jetadmin software 232 HP Jetdirect Printer Installer for UNIX 232 Diagnostics menu 233 Appendix F Using the - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 10
viii ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 11
on your purchase of the HP LaserJet 9040mfp/9050mfp. If you have not done so, see the HP LaserJet 9040mfp/9050mfp Start Guide provided with the MFP for setup instructions. Overview After the MFP is set up and ready to use, take a few moments to get to know the MFP. This chapter introduces the - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 12
to gain access to support and order supplies (for network-connected products) ● HP Toolbox software to provide MFP status and alerts and print internal information pages Language and fonts ● HP Printer Command Language (PCL) 6 ● HP PCL 5e for compatibility ● Printer Management Language ● 80 scalable - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 13
bin is located on the left side of the printer. This bin can hold up to 100 sheets of paper. The MFP includes one of the following output devices. • print server ● Optional analog fax card ● Optional HP Digital Sending Software ● Optional HP Jetdirect EIO print server cards • Universal serial bus - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 14
HP LaserJet 9050mfp only) See Protecting the environment for more information. Firmware updates Firmware updates provide the ability to upgrade the MFP firmware. To download the latest firmware, go to www.hp.com/go/lj9040mfp_firmware or www.hp.com/go/lj9050mfp_firmware and follow the instructions - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 15
, and sorter/collator. Q5693A Printing supplies Print cartridge (average of 30,000 pages at approximately 5% coverage) Replacement HP maximum capacity, smart print cartridge. C8543X Staple cartridge Replacement HP 5,000 staple cartridge C8091A for the 3,000-sheet stacker/stapler. Replacement - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 16
features HP Digital Sending Software A software accessory with enhanced digital sending features including network authentication. T196AA Maintenance kit Printer maintenance kit The kit contains two Type 1 rollers, seven Type 2 rollers, one transfer roller assembly, and one fuser assembly - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 17
door 7. Tray 4 8. Tray 3 9. Tray 2 10. Left door (behind output device) 11. Output device 12. Front door 13. Duplex printing accessory (inside the MFP) 14. ADF output bin 15. Left door 16. Printer power cable 17. Tray 4 power cable 18. EIO slot 1 19. EIO slot 2 For specific information about the - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 18
, go to www.hp.com/support/lj9040mfp or www.hp.com/support/lj9050mfp. Software features Automatic configuration, Update Now, and Preconfiguration features are available with the HP LaserJet 9040mfp/9050mfp. Driver Autoconfiguration The HP LaserJet PCL 6 and PCL 5e drivers for Windows and the - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 19
in the network environment. For more information, see the HP Driver Preconfiguration Support Guide, which is available at www.hp.com/support/ lj9040mfp or www.hp.com/support/lj9050mfp. Drivers Use the printer drivers to gain access to the MFP features and allow the computer to communicate with the - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 20
it is not supported, contact the manufacturer or distributor of the program that you are using and request a driver for the MFP. Additional drivers The following drivers are not included on the CD-ROM, but are available from the Internet or from HP Customer Care. ● OS/2 PCL 5e/6 printer driver ● OS - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 21
the printer drivers from your computer: Operating system Temporarily change settings (from a software program) Change print job default settings Start button, point to Settings, and then click Printers or Printers and Faxes. Right-click the MFP icon, and then select Printing Preferences. Click - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 22
default HP LaserJet Utility for use with Macintosh computers. The embedded Web server can be used by Macintosh computers when the MFP is connected to a network. PostScript Printer Description Files (PPDs) and Printer Dialog Extension (PDEs) Use PPDs, in combination with the PostScript drivers - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 23
to control features that are not available in the printer driver. Use the illustrated screens to select the MFP features that you want. Use the HP LaserJet Utility to perform the following tasks: ● name the MFP, assign it to a zone on the network, and download files and fonts ● configure and set the - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 24
.hp.com/support/lj9040mfp or www.hp.com/support/lj9050mfp, or see the Network Installation Guide that is included with the MFP. The HP CD-ROM drive). c Click OK. 4 When prompted, click Install Printer and follow the instructions on the computer screen. 5 Click Finish when installation has completed. - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 25
an IP address to the MFP. • Download files and fonts. • Configure and set the MFP for IP or AppleTalk printing. The HP LaserJet Utility is not currently supported for Macintosh OS X, but the utility is supported for the Classic environment. To install printer drivers from Mac OS 8.6 to 9.2 1 Connect - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 26
the HP LaserJet Installers folder. 4 Follow the instructions on the computer screen. 5 Double-click the Installer icon for the appropriate language. 6 On your computer hard drive, double-click Applications, double-click Utilities, and then double-click Print Center. 7 Click Add Printer. 8 Select - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 27
Web Jetadmin, go to www.hp.com/go/webjetadmin. UNIX The HP Jetdirect Printer Installer for UNIX is a simple installation utility for HP-UX and Solaris networks. It is available for download from HP Customer Care Online at www.hp.com/support/ net_printing. Utilities The MFP is equipped with several - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 28
MFP) or in firmware, Mac OS users ● HP Toolbox (for Mac OS X v10.2 and later) ● HP Web Jetadmin -a browser-based system management tool (see www.hp.com/go/ webjetadmin for the latest HP Web Jetadmin software) ● HP Jetdirect Printer Installer for UNIX - available for download from www.hp.com/support - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 29
. 3 Touch Print Configuration. For troubleshooting information, see the documentation that came with the print server. Embedded Web Server The HP LaserJet 9040mfp/9050mfp comes equipped with an embedded Web server. Use the HP embedded Web server to view the MFP and network card status and to - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 30
see the HP Embedded Web Server User Guide at www.hp.com/support/ lj9040mfp or www.hp.com/support/lj9050mfp. HP Toolbox Note The HP Toolbox is a Web application that you can use for the following tasks: ● Check the MFP status ● Print internal MFP information pages You can view the HP Toolbox when - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 31
control panel buttons on this page to change MFP settings. After you correct a problem with the MFP, click the Refresh button to update the device status. ● Supplies Status. View detailed supplies status such as the percent of toner remaining in the print cartridges and the number of pages that have - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 32
page, you can choose to turn alerts on or off, specify when the MFP should send an alert, and select from the following types of alerts: ● in the HP Toolbox contains links to the HP Web site for the following information: ● Product registration ● Product support ● Ordering supplies ● HP Instant - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 33
Tray 4 while printing or copying from that tray. To avoid damaging the MFP, print labels, envelopes, and transparencies from Tray 1 only. Send labels, to 100 sheets of paper or 10 envelopes. For more information about supported media, see Media specifications. To load Tray 1 for occasional one-time - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 34
the paper fits under the tabs on the guides and not above the load level indicators. If print jobs. The following procedure can also increase the MFP performance when printing from Tray 1. To avoid a you select CUSTOM as the paper size, also select the unit of measure and the X and Y dimensions. 5 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 35
To avoid jams, print sheets of labels one sheet at a time. 10 Adjust the paper guides so they lightly touch the paper stack, but do not bend the paper. Note ENWW 11 Make tray again if the time has already elapsed.) 13 Touch EXIT to exit the menus. The tray is ready to use. Loading input trays 31 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 36
To avoid a jam, never add or remove paper from a tray while printing from that tray. 1 Open the tray until it stops. 2 Adjust the left (Y) paper guide by pressing the tab on the guide and set the guide to the correct paper size. 32 Chapter 1 The basics ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 37
by pressing the tab on the guide and set the guide to the correct paper size. 4 Load (orient) the paper according to size. Note See Orienting media for information about loading preprinted, letterhead, and prepunched paper. 5 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 38
prompt you to move the Custom/Standard switch in the tray to another position. The MFP might also prompt you to move the paper guides. Follow the instructions on the control panel, close the tray, and then repeat this procedure starting with step 7. 9 To change the type setting, touch the correct - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 39
the undetectable sizes: ● 8K ● 16K ● A5 ● Statement ● JIS Executive ● 8.5 x 13 (216 x 330 mm). To avoid a jam, never add or remove paper from a tray the tab on the front paper guide and slide the guide all the way out. 3 Press the tab on the left paper guide and slide the guide all the way out. 4 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 40
by pressing the tab on the guide and slide the guide until it gently touches the paper 6 Adjust the front paper guide by pressing the tab on the guide and slide the guide until it gently touches the paper. Note When loading Tray 4, make sure that the paper guide lock is in the up position. 7 Set - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 41
prompt you to move the Custom/Standard switch in the tray to another position. The MFP might also prompt you to move the paper guides. Follow the instructions on the control panel, close the tray, and then repeat this procedure starting with step 9. 11 To change the type setting, Touch the correct - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 42
according to size. Note See Orienting media for instructions on loading preprinted, letterhead, and prepunched paper. 5 Set the Custom/Standard switch to Custom. 6 Adjust the left (Y) paper guide by pressing the tab on the guide and slide the guide until it gently touches the paper 7 Adjust the - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 43
MFP might also prompt you to move the paper guides. Follow the instructions on the control panel, close the tray, and then repeat this procedure starting with step 10. 12 Touch unit of measure (MILLIMETERS or INCHES). (If you are using the measurement on the tray guide, select MILLIMETERS.) 13 Use - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 44
prompt you to move the Custom/Standard switch in the tray to another position. The MFP might also prompt you to move the paper guides. Follow the instructions on the control panel, and then close the tray. To configure the paper type for a tray 1 Touch MENU. 2 Touch PAPER HANDLING. 3 Touch TRAY - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 45
2 The control panel Overview The MFP control panel has a touch-screen graphical display that offers use the control panel menus that to set system defaults, customize settings for a particular job, and store and retrieve printed and scanned jobs. This chapter introduces the following control panel - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 46
2. Numeric keypad 3. SLEEP button 4. MENU button 5. STATUS button 6. STOP button 7. RESET button 8. START button 9. CLEAR button 10. Attention light 11. Data light 12. Ready light 13. Display contrast adjustment 12 13 14 15 16 17 19 18 42 Chapter 2 The control panel ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 47
Help. This function is embedded in the touch-screen menus. RESET STOP START Numeric keypad Resets the job settings to factory or user-defined default values. Cancels the active job. Begins a copy job, starts digital sending, or continues a job that has been interrupted. Allows you to type numeric - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 48
Use the following control-panel elements in the graphical display to gain access to MFP features. 1 12 13 14 1. Touch this to use the copy screen. For more information, see this to use the fax screen. For more information, see the HP Fax User Guide. 44 Chapter 2 The control panel ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 49
Help The Show me how Help contains information about how to use the MFP features. 1 On the graphical touch-screen display on the control panel, ? pop-up dialog box if the item you chose is a function that includes instructions. For example, if you touch What is this? Help, and then touch Enhance - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 50
46 Chapter 2 The control panel ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 51
the following topics: ● Orienting media ● Basic printing instructions ● Selecting the output bin ● Printing on envelopes ● Printing on special paper ● Printing on both sides of paper (duplexing) ● Using features in the printer driver ● Setting the registration ● Different first page ● Including - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 52
Orienting media Orient media types and sizes according to the tray from which the media will print and according to whether the media will be duplexed (printed on both sides). Use the following table to determine how to orient paper and other media in the trays. Type of media Tray Two-sided ( - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 53
selected as the media type, you must orient the media for two-sided (duplex) printing. For more information, see Alternate Letterhead mode. ENWW Orienting media 49 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 54
Type of media Tray Other standard sizes 1 and custom sizes (weights up to 216 g/m2) (58 lb bond) NOTE For better duplexing performance, set the size and type for Tray 1 Two-sided (duplexed) Yes Media orientation Short edge toward feed direction; first side to be printed on facing down. Other - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 55
Type of media Tray Prepunched letter 1 or A4 (weights up to 216 g/m2) (58 lb bond) NOTE For better duplexing performance, set the size and type for Tray 1 Two-sided (duplexed) Either Media orientation Long edge with holes toward feed direction; (first) side to be printed on facing up. - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 56
(duplex) printing. For more information, see Alternate Letterhead mode. Alternate Letterhead mode Windows printer drivers include an Alternate Letterhead mode, which is configured on the Device Settings tab in the MFP properties (in the Windows control panel). This mode causes all print jobs with - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 57
options. If a setting is not available in the program or printer driver, you must set it by using the MFP control panel. To print 1 Make sure that paper is loaded in the MFP. See Loading input trays or Orienting media for instructions. 2 If you loaded a custom-size paper in Tray 2, Tray 3, or Tray - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 58
13 17 It is recommended that you select an output location through the software program or printer driver. For more information, see Selecting an output location. In addition to the output locations on the output devices, the MFP The upper bin is the default output bin when the multifunction - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 59
driver. (Where and how you make selections depends on your program or driver.) If you cannot select an output location from the program or driver, set the default product output location from the MFP or go to www.hp.com/support/lj9040mfp or www.hp.com/support/lj9050mfp. Envelopes with clasps - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 60
envelope stack without bending the envelopes. Make sure that the envelopes fit under the tabs on the guides. 4 Change the fuser levers (see To change the fuser levers). To change the fuser levers 1 Move the output device away from the MFP to gain access to the left door. 56 Chapter 3 Printing ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 61
the left door. WARNING! Note Avoid touching the adjacent fusing area. It can be hot. 3 Locate and lift up the two blue levers. Return the fuser levers to the down position after printing on envelopes. 4 Close the left door. 5 Push the output device back into place. ENWW Printing on envelopes - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 62
or in the printer driver, select Tray 1, printing on envelopes, return the fuser levers to the down position laser printers. Make sure that the labels meet the correct specifications. (See Media specifications and Labels for more information.) Failure to follow these instructions can damage the MFP - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 63
maximum temperature for the MFP. ● Use only transparencies recommended for use in laser printers. Other transparencies can damage the MFP. ● Select the upper marks. Full-bleed images can be printed from Tray 1 only. The default for edge-to-edge or full-bleed printing is "off". See your program Help - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 64
instructions. For better duplexing performance, set the size and type for Tray 1. 2 Select the Print on both sides option from the program or printer driver. If you cannot select this option from one of those locations, set it at the MFP portrait (default) 2. Long-edge landscape 3. Short-edge - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 65
(duplexed), you can save duplex printing as the default setting in the printer driver. All printer drivers for Windows 2000 and Windows XP, and PCL 6 and PCL 5e printer drivers for Windows 9X, Windows Me, and Windows NT 4.0 allow you to save MFP print settings for multiple kinds of print jobs. These - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 66
Touch Print Quality. 4 Touch Set Registration. You can select a tray by specifying a Source. The default Source is Tray 2. If you want to set the registration for Tray 2, go to step 7. menu. 7 Touch Print Test Page. 8 Follow the instructions on the printed page. 62 Chapter 3 Printing ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 67
the page facing the rear of the MFP. For Macintosh, select First from and Remaining from in the print dialog box. Note Where and how you make selections depends on your software program or associated printer driver. (Some options are available only in the printer driver.) 2 Load the paper for the - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 68
select Use different paper for first page on the Paper tab of your printer driver, and then select Back Page. You can then select the paper source page on a single sheet of paper. This feature is available in some drivers and provides a cost-effective way to print draft pages. To print more than - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 69
1 SIZE=a specific size and TRAY 1 TYPE=a specific type is set at the MFP control panel, an option appears in the PAPER HANDLING menu to configure size as well as type settings for Tray 1. Manually feeding paper from Tray 1 The manual feed feature is another way of printing on special paper from Tray - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 70
by type and size means that the MFP to pulls paper from the first tray supported types of paper, see Supported types of paper for more information. The type and size settings can also be configured from the embedded Web server or HP Web Jetadmin software for networked products. See the printer driver - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 71
You can download a job such as a personnel form, time sheet, or calendar to the MFP and allow and then print the additional copies. Follow the instructions in this section to gain access to the at the MFP control panel. Next, enter the PIN in the printer driver. The PIN is sent to the MFP as part - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 72
control panel. For example, you might want to download a personnel form, calendar, time sheet, or accounting form that other users can print when they need it. To store a print job on the hard disk, select the Job Storage option in the driver when printing from the MFP. To create stored jobs In the - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 73
5 Scroll to and touch your job. 6 Touch Print. 7 To print the default number of copies, touch OK. The screen changes to Copies=n. To change the number PIN. See Printing a private job. Deleting a stored job Jobs stored on the MFP hard disk can be deleted at the control panel. To delete a stored job 1 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 74
copies of the job can be printed later. This feature can be turned off in the printer driver. The default number of different QuickCopy jobs that can be stored on the MFP is 32. At the control panel, you can set a different default number. See JOB STORAGE LIMIT=32. To create QuickCopy jobs If the - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 75
deleting it when space is needed for something else, select the Job Storage option in the driver. To create a proof and hold job If the MFP needs additional space to store newer proof and hold jobs, the MFP deletes other stored proof and hold jobs, starting with the oldest job. To permanently store - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 76
72 Chapter 3 Printing ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 77
originals by using either the ADF or the scanner glass. The MFP can process copying, printing, and digital-sending jobs simultaneously. This chapter change copy settings, including the following topics: ● Basic copying instructions ● Modifying copy settings for the current job ● Copying multiple - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 78
and options by using the touch-screen graphical display. 1 12 13 91 41 18 17 16 51 1. Original section 2. Image modification MFP, such as Ready or Scanning Page 1. ● Number of copies selected: View the current number of copies selected. The factory default setting is 1. User-attention error - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 79
the basic instructions for copying size copy The MFP automatically detects the original paper size if the size is standard, and makes a same-size copy. The factory default paper-size setting • Job Mode: If you are combining multiple scans into a single job, select On. (See Using Job Mode.) 6 After - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 80
Collated or Uncollated. • Output Bin: Select the appropriate bin. • Job Storage: Select On to indicate that the copy job should be stored on the MFP rather than printed. Select Off to copy the job normally. See Creating a stored copy job for more information. • Enhance: touch Sharpness or Background - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 81
The scanner glass can also be used to copy books, magazines, and manuals. 1 Place the document face down on the scanner glass. 2 Make of the pages). 1 Load the document face down in the ADF. The MFP can automatically detect the paper size. 2 Make any image modifications, and select instructions 77 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 82
autoscaling feature. If the original paper size differs from the copy paper size, the MFP can autodetect a size mismatch between the original page size and the copy page size. The scanned image of the original page is reduced or enlarged automatically to match the copy paper size. You can override - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 83
darker area of the Background Removal control bar. Sharpness The Sharpness control specifies the sharpness setting that the flatbed scanner uses when the MFP scans your original. Sharpness enhances the edges of the original so that faint or fine text and graphics are reproduced more sharply. Adjust - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 84
Selecting the output bin You can select an output bin for copy jobs by using the MFP control panel. For more information about selecting an output bin, see Selecting the output bin. 80 Chapter 4 Copying ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 85
must be connected to a local area network (LAN). The MFP connects directly to your LAN (see the HP LaserJet 9040mfp/9050mfp Getting Started Guide for more information about connecting to a LAN) The MFP cannot copy or print in color, but it can scan and send color images. This chapter addresses both - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 86
Use the touch-screen graphical display to navigate through the control-panel options. 1 12 13 41 111 110 19 18 17 61 51 1. Help button 2. From: field - Can contain defaults set by the administrator. MFP can be configured so that the user cannot change the From: address. 3. Scroll button - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 87
Clear All button Touching the Clear All button clears all text and fields that you have typed. User-attention error messages appear in a pop-up dialog box that prohibits normal screen interaction until the message is cleared. ENWW E-mail screen navigation 83 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 88
A3-size. Smaller originals, books, manuals, receipts, irregular and worn documents, stapled documents, previously folded documents, and photographs should be scanned using the glass. Multiple-page documents can be scanned easily using the ADF. Sending documents The MFP scans both black-and-white and - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 89
password. For more information, see DSS authentication. 4 Type the information that is needed for sending to the specific file destination. E-mail Complete the From:, To:, BCC:, and Subject: fields. Your user name or other default default settings for the scanned , the MFP automatically searches - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 90
Using the address book You can send e-mail to a list of recipients by using the address book feature of the MFP. See your system administrator for information about configuring address lists. Creating a recipient list On the touch screen of the graphical display, do the following: 1 Touch E- - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 91
book Use the local address book to store frequently-used e-mail addresses. The local address book can be shared between MFPs that use the same server to gain access to the HP Digital Sending software. You can use the address book when you type e-mail addresses in the From:, To:, CC:, or - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 92
a message, the e-mail that you send contains your message, a divider line, and any default text that was set by your administrator. The message text can contain up to 200 characters. about configuring the MFP for digital sending, see Digital sending configuration applet. 88 Chapter 5 E-mail - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 93
6 Faxing The MFP supports analog fax capabilities. You can purchase the analog fax separately, see Parts and accessories for ordering information. For additional information, see the HP Fax User Guide. ENWW 89 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 94
90 Chapter 6 Faxing ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 95
7 Output devices Overview This chapter includes information on the following output devices: ● 3,000-sheet stacker ● 3,000-sheet stacker/stapler ● Multifunction finisher ● 8-bin mailbox ENWW Overview 91 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 96
The lower bin (face-down bin) is the default bin for all output jobs. 3,000-sheet stacker/ MFP copies or prints the job. However it will not staple. You can usually select the stapler in your software program or printer driver, although some options might be available only in the printer driver - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 97
Loading staples 1 Move the stacker/stapler away from the MFP. 2 Open the stapler unit door. 3 On the empty staple cartridge, pull up on the green tab, and then pull the empty cartridge out. ENWW 3,000-sheet stacker/stapler 93 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 98
4 Insert the new staple cartridge, and push down on the green tab so that the cartridge locks into place. 5 Close the stapler unit door and push the stacker/stapler back into place. 94 Chapter 7 Output devices ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 99
pages must be 64 to 199 g/m2 (17 to 53 lb) of all sizes supported by the MFP. Consider these additional points: ● The upper bin (stacker bin) can hold up program or printer driver, although some options might be available only in the printer driver. See Gaining access to the printer drivers for more - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 100
Loading staples 1 Open the stapler unit door. 2 Slide the stapler unit toward you. 3 Turn the large green knob until the blue dot appears in the window of the stapler unit. 96 Chapter 7 Output devices ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 101
knob at the top of the stapler unit clockwise until the staple cartridge moves to the left of the stapler unit. CAUTION The blue dot must appear in the window of the stapler unit before you remove the staple cartridge. If you try to remove the staple cartridge before the blue dot appears in the - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 102
7 Slide the stapler unit into the finisher. 8 Close the stapler unit door and realign the multifunction finisher against the MFP. 98 Chapter 7 Output devices ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 103
guide that came with your program for information about making booklets. If you are using a program that does not support booklet making, you can create booklets by using the HP printer driver. Note HP : Paper must be fed into the MFP short edge first. The MFP prompts you for rotated paper. The - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 104
100 Chapter 7 Output devices ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 105
8 Security features Overview This section explains important security features available for your MFP: ● Foreign Interface Harness (FIH) ● Secure Disk Erase ● Security Lock ● Job storage features ● DSS authentication ENWW Overview 101 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 106
solutions, such as Equitrac or Copitrak devices Using the FIH To use the FIH, you must download and install the FIH software. The software is available from www.hp.com/support/lj9040mfp or www.hp.com/support/lj9050mfp. The software is used to enable or disable the FIH portal. The software also lets - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 107
MFP port and click OK. If you selected Network, type the IP address and port for the MFP default PIN listed to disable it. Secure Disk Erase Note You might need to protect deleted data from unauthorized access on the MFP default MFP after to store default settings, MFP cleans up temporary data for - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 108
Additional Information For additional information about the HP Secure Disk Erase feature, see the HP support flyer or go to www.hp.com/go/webjetadmin. 104 Chapter 8 Security features ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 109
. DSS authentication Optional Digital Sending Software (DSS) for the MFP is available for purchase separately. The software provides an advanced . This process requires users to type a user identification and a password before they can access any of the DSS features that require authentication - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 110
106 Chapter 8 Security features ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 111
9 MFP maintenance Overview This section explains basic MFP maintenance: ● Cleaning the MFP ● Managing the print cartridge ● Print cartridge conditions ● Printer maintenance kit ENWW Overview 107 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 112
, and remove the print cartridge. CAUTION To prevent damage to the print cartridge, use two hands when removing it from the MFP. Do not expose the print cartridge to light for more than a few minutes. Cover the print cartridge when it is outside of the MFP. 108 Chapter 9 MFP maintenance ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 113
cloth, and wash your clothes in cold water. Hot water sets toner into fabric. 3 With a dry, lint-free cloth, wipe any residue from the paper path area, the registration roller, and the print cartridge cavity. 4 Replace the print cartridge. 5 Rotate the green handle into the locked position. ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 114
6 Close the front cover, reconnect all cables, and turn the MFP on (button in). CAUTION CAUTION To clean the outside of the MFP ● Clean the outside of the MFP if it is visibly marked. ● Use a soft, lint-free cloth the glass surface. (You could break the glass). 110 Chapter 9 MFP maintenance ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 115
gently with a clean, damp, lint-free cloth. Use an ammonia-based surface cleaner to dampen the cloth. 4 Locate the white, vinyl backing. ENWW Cleaning the MFP 111 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 116
if you see copy defects such as streaks, and you notice dust inside the glass strip. Cleaning this area frequently could introduce dust into the MFP. 1 Open the ADF cover. 112 Chapter 9 MFP maintenance ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 117
, lint-free cloth. Use dry cloth only in this area. Do not use solvents, cleaners, water, or compressed air. Doing so could severely damage the MFP. 4 Pull the latch to the left and return the glass strip to its normal position. 5 Close the ADF cover. ENWW Cleaning the - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 118
you experience misfeeds or marks on the originals, and you notice dust on the rollers. Cleaning the rollers frequently could introduce dust into the MFP. 2 Locate the rollers near the glass strips. CAUTION 3 Wipe the rollers gently with a clean, water-dampened, lint-free cloth. Do not pour water - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 119
rollers. CAUTION 7 Wipe the rollers with a clean, water-dampened, lint-free cloth. Do not pour water directly onto the rollers. Doing so might damage the MFP. 8 Close the ADF cover. 9 Close the delivery guide and wipe its outside surface with the cloth. ENWW Cleaning the - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 120
an HP cartridge, go to www.hp.com/go/anticounterfeit. Print cartridge storage Do not remove the print cartridge from its package until you are ready to use it. To prevent damage to the print cartridge, do not expose it to light for more than a few minutes. 116 Chapter 9 MFP maintenance ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 121
you to the supplies status page, which provides toner level information. See Supplies status page for information about the supplies status page. Using HP Web Jetadmin In HP Web Jetadmin, select the MFP. The device status page shows toner level information. ENWW Managing the print cartridge 117 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 122
print cartridge. Order cartridge When the print cartridge is low, the MFP control panel displays the ORDER CARTRIDGE message. If the ORDER CARTRIDGE message appears, but the MFP continues printing, CARTRIDGE LOW is set to CONTINUE (the default setting). If the MFP stops printing when low toner is - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 123
to distribute the toner evenly inside the cartridge. Due to the new cartridge design, this is the only time you will need to rock the cartridge. Configuring alerts You can use HP Web Jetadmin or the embedded Web server in the MFP to configure the system to alert you to problems with the MFP. The - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 124
ordering information). The printer maintenance kit contains two Type 1 rollers, seven Type 2 rollers, one transfer roller assembly, and one fuser assembly. Complete instructions for installing the kit components are included in the printer maintenance kit box. 120 Chapter 9 MFP maintenance ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 125
wrinkled or curled, use this section to troubleshoot and solve the print quality problem. Detecting MFP problems Before you can eliminate an MFP problem, you must understand the location of the problem. Use the tables in this section to determine the MFP problem, and then follow the corresponding - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 126
jams are a recurring problem, see Solving repeated jams. Loose toner might remain in the MFP after a jam and cause output quality problems. These should clear up within a few pages. Jam locations 1 112 111 12 110 13 19 14 18 15 17 16 HP LaserJet 9040mfp or HP LaserJet 9050mfp with the 3000 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 127
from this area. Carefully check to be sure you have removed all pieces of torn media. 2 Open and close the right door to reset the MFP. To clear jams inside the right door 1 Open the right door. 2 Check for media in the right door area, and remove any media from this - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 128
access cover. Pull out and lift the green tab. 4 Remove any media from this area by pulling it out of the MFP. 5 Push the green lever down to the original position. 6 Close the right door. To clear jams in Trays 2 you have removed all pieces of torn media. 124 Chapter 10 Problem solving ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 129
3 Close the tray. 4 Open and close the right door to reset the MFP. To clear jams in Tray 4 1 Open the vertical transfer door on Tray 4. 2 Check for paper in this area, and remove any paper from this area. - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 130
this area. Carefully check to be sure you have removed all pieces of torn paper. 5 Close Tray 4. 6 Close the vertical transfer door. 126 Chapter 10 Problem solving ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 131
jams in the duplex printing accessory 1 Move the output device away from the MFP to gain access to the left door. WARNING! 2 Open the left door the duplex printing accessory by pressing the green lever and pulling the unit out until it stops. 4 Remove any paper by lifting the two green levers - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 132
5 Open the front door. 6 Check for paper in the duplex printing accessory area, and remove any paper by pulling it out of the MFP. Be careful not to tear the paper. 7 Reinstall the duplex printing accessory by sliding it back into the slot until it locks into place. 8 Close - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 133
/stapler 1 If the jam extends into the output bins, slowly and carefully pull the media straight out of the MFP so that it does not tear. 2 Move the output device away from the MFP. Note 3 On the stacker, lift the wire on the lower bin of the device, and carefully pull out - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 134
in the paper path module, and then pull down on the handle. 7 Carefully pull out any media from the paper path module. 130 Chapter 10 Problem solving ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 135
8 Close all open doors. Push the output device back into place. To clear jams in the multifunction finisher 1 Open the finisher cover. 2 Slowly and carefully pull the paper straight out of the finisher so that it does not tear. ENWW Clearing jams 131 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 136
3 Close the finisher cover. 4 Move the finisher away from the MFP. 5 Carefully remove any paper from the MFP output area. 6 Carefully remove any paper from the finisher input area. 132 Chapter 10 Problem solving ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 137
7 Open the stapler-unit door. 8 To clear a booklet jam, turn the bottom green knob clockwise to remove the booklet. 9 Close the stapler-unit door. 10 Push the multifunction finisher back into place. ENWW Clearing jams 133 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 138
To clear jams in the left door (fuser area) 1 Move the output device away from the MFP to gain access to the left door. WARNING! 2 3 Remove any jammed or damaged media from this area by pulling it out of the MFP. 4 Press down on the green tab and carefully check for media. Be sure to remove all - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 139
5 Close the left door. Push the output device back into place. To clear a staple jam from the stacker/stapler 1 Move the stacker/stapler away from the MFP. 2 Open the stapler unit door. ENWW Clearing jams 135 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 140
3 Pull the cartridge out. 4 Pull up on the lever labeled with a green dot. 5 Remove the damaged staple. 6 Press down on the lever labeled with a green dot. 136 Chapter 10 Problem solving ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 141
7 Reinstall the staple cartridge. 8 Close the stapler unit door. 9 Push the stacker/stapler back into place. Note The stapler needs to reload after clearing a staple jam, so the first few documents (no more - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 142
To clear a staple jam from the multifunction finisher 1 Open the stapler-unit door. 2 Slide the stapler-unit toward you. 3 Turn the large green knob until the blue dot appears in the window of the stapler unit. 138 Chapter 10 Problem solving ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 143
green knob at the top of the stapler unit clockwise until the staple cartridge moves to the left of the stapler unit. The blue dot must appear in the window of the stapler unit before you remove the staple cartridge. If you try to remove the staple cartridge before the blue dot appears in the window - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 144
7 Remove the damaged staple. 8 Press down on the lever labeled with a green dot. 9 Reinstall the staple cartridge until it clicks into place. 10 Slide the stapler unit into the finisher. 140 Chapter 10 Problem solving ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 145
jam from the multifunction finisher (see To clear a staple jam from the multifunction finisher). 2 Locate the damaged staple at the back of the stapler unit, and then remove the staple. 3 Follow steps 10 through 11 for clearing a staple jam from the multifunction finisher (see To clear a staple jam - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 146
the 8-bin mailbox Check that the paper used is not thicker than the 8-bin mailbox supports. See Media specifications. 1 Move the 8-bin mailbox away from the MFP. To do this, stand on the left side of the MFP and pull the 8-bin mailbox straight toward you. 2 Carefully remove the upper (face-up) bin - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 147
from MFP. Repeated jams 1. The ADF might be dirty. Clean the ADF as described in Cleaning the ADF in the ADF delivery system. If jams continue, contact your HP-authorized service provider. (See the HP support flyer or go to www.hp.com/support/lj9040mfp or www.hp.com/support/lj9050mfp.) ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 148
the job and eliminate the message. ● If a message persists after performing all of the recommended actions, contact an HP-authorized service or support provider. (See the HP support flyer, or go to www.hp.com/ support/lj9040mfp or www.hp.com/support/lj9050mfp.) 144 Chapter 10 Problem solving ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 149
occurred in the ADF. Follow the instructions in the on screen dialog box. ADF PICK ERROR Open the ADF cover Make sure that your original contains no more than 30 pages. Follow the instructions in the on screen dialog box. ADF SKEW ERROR Make sure that the paper guides are aligned on the sides of - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 150
and accessories, or go to www.hp.com/support/lj9040mfp or www.hp.com/support/lj9050mfp.) CARTRIDGE OUT REPLACE CARTRIDGE The cartridge does not contain any more toner. Printing cannot continue because damage to the MFP might result. Replace the print cartridge. CHECK CABLES Then turn off then - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 151
MFP cannot communicate with the server. Verify the network connection. DUPLEXER ERROR REMOVE DUPLEXER Install duplexer with power off The duplexer has been removed. Reinstall the duplexer. EIO X DISK NOT FUNCTIONAL The EIO hard disk is not working correctly. Follow the instructions scanned - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 152
MFP off, and then turn the MFP on. If the error persists, replace the memory device. [FS] FILE A PJL file system command was received, but the command was illogical (for OPERATION FAILED example, a command to download The file system has not been initialized 148 Chapter 10 Problem solving ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 153
MFP off, and then turn the MFP on. If the message persists, see the HP support flyer or go to www.hp.com/support/ lj9040mfp or www.hp.com/support use a media type and size that is available in another tray, or follow the instructions in the on screen dialog box. LOAD TRAY 1 [TYPE][SIZE] The tray is - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 154
every 350,000 pages. To order a printer maintenance kit, see Parts and accessories, or go to www.hp.com/support/lj9040mfp or www.hp.com/support/lj9050mfp. Performing upgrade The MFP is performing a firmware upgrade. Processing Cleaning Page The MFP is generating the cleaning page. Receiving - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 155
The stapler does not support the stapling request. Longer Available STAPLER ALIGN ERROR The paper in the stapler is not aligned. Turn the MFP off, and then turn the MFP on. STAPLER LOW ON STAPLES The stapler device is running out of staples. Install a new staple cartridge. STAPLER INTERRUPTION - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 156
the message. If the message persists after all jams have been cleared, a sensor might be stuck or broken. Contact an HP-authorized service or support provider (see the HP support flyer, or go to www.hp.com/support/lj9040mfp or www.hp.com/ support/lj9050mfp). 152 Chapter 10 Problem solving ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 157
is unlocked. Check the cables. Turn the MFP off, and then turn the MFP on. If this message persists, contact an HP-authorized service or support provider (see the HP support flyer, or go to www.hp.com/support/lj9040mfp or www.hp.com/support/lj9050mfp). 30.00.01 SCANNER I/O FAILURE CHECK CABLES THEN - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 158
). 49.xxxxx ERROR To continue turn off then on A critical firmware error has occurred. If this message persists, contact an HP-authorized service or support provider (see the HP support flyer, or go to www.hp.com/support/lj9040mfp or www.hp.com/support/lj9050mfp). 50.x FUSER ERROR A fuser error - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 159
persists, contact an HP-authorized service or support provider (see the HP support flyer, or go to www.hp.com/support/lj9040mfp or www.hp.com/support/lj9050mfp). 53.xy.zz CHECK RAM DIMM SLOT X To continue touch OK A problem exists with the MFP memory. The DIMM that caused the error will not be - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 160
then on A problem exists with the MFP firmware. To continue, turn off the MFP, and then the MFP on. If this message persists, contact an HP-authorized service or support provider (see the HP support flyer, or go to www.hp.com/support/lj9040mfp or www.hp.com/support/lj9050mfp). 64 ERROR To continue - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 161
in the image defect table to determine which print quality problem you are experiencing, and then see the corresponding reference pages to troubleshoot the problem. The following examples depict letter-size paper that has passed through the MFP long-edge first. (If the paper has passed through the - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 162
the MFP cleaning page). ● Replace the print cartridge. ● Maintenance might be due. Check this by printing a copy of the supplies status page (see Supplies status page). If maintenance is due, order and install the printer maintenance kit. (See the Parts and accessories or go to www.hp.com/support - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 163
install the printer maintenance kit. (See Parts and accessories, or go to www.hp.com/support/lj9040mfp or www.hp.com/ support/lj9050mfp.) ● Replace the print cartridge. Loose toner Loose toner, in this context, is defined as toner that can be rubbed off the page. ● Make sure that the fuser levers - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 164
and install the printer maintenance kit. (See Parts and accessories, or go to www.hp.com/support/lj9040mfp or www.hp.com/ support/lj9050mfp.) Page skew ● Print a few more pages to see if the problem corrects itself. ● Verify that there are no torn pieces of media inside the MFP. ● Make sure that - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 165
are using supported types of envelopes. Then, use the following procedure to move the fuser levers to the higher position while printing the envelopes. To prevent wrinkles on envelopes See Printing on envelopes for more information. Detecting MFP problems Note Troubleshooting checklist ● Ensure - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 166
Situation/Message Solution An error occurs during a The MFP experienced an error while executing the digital sending job. Digital Send document a few pages at a time. Network connection The MFP cannot find a network connection. The administrator should required for digital sending check to see if - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 167
disk. If the font is not on the disk, use the Device Storage Manager or the Macintosh-based HP LaserJet utility to download the font. Auto setup did not automatically set up the MFP. ● Set up the MFP manually by selecting Configure. ● Select an alternate PPD (See Communicating by using an optional - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 168
to www.hp.com/support/ lj9040mfp or www.hp.com/support/lj9050mfp for an HP cable part number.) ● Check your network connection. Data light is flashing, but nothing prints. ● Make sure that you are using the correct driver. ● A complex print job might still be processing. ● Make sure the MFP is not - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 169
from the stacker/ stapler). Job has incorrect fonts. ● If you are printing an .EPS file, try downloading the fonts contained in the .EPS file to the MFP before printing. Use the HP LaserJet Utility (See Software for Macintosh computers). ● If the document is not printing with New York, Geneva, or - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 170
to the stapler unit might be defective cartridge. ● Open Trays 2 and 3. Make sure that the appropriate paper is loaded. (See Media specifications.) Close the trays. Network or shared printer problems. Check for network or shared printer problems by connecting your computer directly to the MFP - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 171
Tray 4 in the driver (see Helpful software for increased flexibility). ● Turn the MFP off and then on again. ● Make sure the power cord is plugged into Tray 4. ● If the MFP still does not recognize Tray 4, contact your dealer or authorized HP service provider. MFP does not recognize stapler - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 172
start guide for configuration information. ● If connected to a network, print a Jetdirect configuration page to check for interface or network problems (See Configuration page). MFP is usually slow to respond. ● MFP speed is highly dependent on how your software application is set up, which driver - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 173
.) ● Make sure the computer and MFP are on the same network. From driver from your Macintosh OS system software CD, from Apple Computer, Inc., or see the HP support flyer, or go to www.hp.com/support/lj9040mfp or www.hp.com/support/ lj9050mfp. ENWW Software, computer, and product interface problems - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 174
Page. For troubleshooting information, see the documentation that came with the print server. Communicating by using the HP Jetdirect embedded print server The HP LaserJet 9040mfp and the HP LaserJet 9050mfp have an embedded print server. If you cannot communicate with the MFP over the network - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 175
MFP and its current configuration. The following information pages are described here: ● Menu map ● Configuration page ● Jetdirect page ● Supplies status page ● Usage page ● PCL can be overridden from the driver or program. You might want to store the menu map near the MFP for reference. The content - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 176
page Use the configuration page to view current MFP settings, to help troubleshoot MFP problems, or to verify installation of optional accessories, such as memory (DIMMs), trays, and printer languages. If an HP Jetdirect print server is installed, an HP Jetdirect configuration page also prints. The - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 177
be printed under Configuration is the Jetdirect page, which contains the following information: 1 2 3 1 HP Jetdirect Configuration indicates the MFP status, model number, hardware firmware version, port select, port configuration, auto negotiation, manufacturing identification, and manufactured date - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 178
, and how to recycle HP print cartridges. 2 Device Information lists total MFP page count, preventative maintenance interval, pages until next maintenance should be performed, and serial number of the MFP. 3 Other Supplies Information indicates the percentage of the maintenance kit has been used and - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 179
HP LaserJet 9050mfp series Usage Page (S/N XXXXXXXXXX) 1 1 2 ENWW 3 1 Product Name and Device name indicate the series of HP LaserJet MFP in use. 2 Usage Totals indicates types of pages that have been printed, copied, and scanned font. ● Escape Sequence (a PCL 5e programming command) is used to - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 180
. The second page of the event log is the manufacturing page. This page contains information that might assist HP Customer Care representatives in solving possible MFP problems. To print an event log 1 Touch Menu. 2 Scroll to and touch Diagnostics. 3 Scroll to and touch Print Event Log. 176 Chapter - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 181
test The paper path test can be used to verify that various paper paths are working properly or to troubleshoot problems with tray configuration. To print a paper path test 1 Touch Menu. 2 Scroll to and touch , the paper path test automatically starts. ENWW Checking the MFP configuration 177 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 182
178 Chapter 10 Problem solving ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 183
A Specifications Overview This section presents some of the product specifications. ● Paper weight equivalence table ● Media specifications ● Environmental specifications ENWW Overview 179 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 184
weight paper in U.S. cover weight, locate the bond weight (in row two, first column) and scan across the row to the cover weight (in the third column). The equivalent is 75 g/m2 ( Weight (lb) 24 28 30 31 33 37 39 44 47 50 55 58 60 65 74 80 U.S. Bristol Weight (lb) 29 34 36 38 41 45 49 55 58 62 67 72 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 185
average of 30,000 pages at 5% coverage Replacement HP maximum capacity, smart print cartridge. Specifically engineered for use with HP LaserJet monochrome printers. Specifications: 4.3 mil thickness. Two-sided coating. For use with HP Color LaserJet and HP LaserJet monochrome printers. Coated paper - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 186
x 17 inches), 500 sheets/ ream, 5-ream carton HP Office Paper Letter (8.5 x 11 inches), 500 sheets/ laser and inkjet printers, copiers, and fax machines). Good for high-volume printing. Satisfies U.S. Executive Order 13101 for environmentally preferable products. Specifications: 84 bright, 20 lb, 30 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 187
Other Print Media guide. Always test media before purchasing a large quantity. For more information, see www.hp.com/go/ljpaper. Using media outside HP specifications might cause problems for the MFP, requiring repair. This repair is not covered by the HP warranty or service agreements. ENWW Media - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 188
Supported sizes of paper for input and output For more information on an HP output device, see the Installation Guide that came with the MFP B4, JIS B5, 11 x 17 ● Standard undetectable sizes: 8K, 16K, JIS Executive, 8.5 x 13 (215 x 330 mm) ● Custom sizes: Minimum: 148 x 210 mm (5.8 x 8.2 inches) - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 189
, Executive, ISO A3, ISO A4, ISO A4-R, 11 x 17, JIS B4, JIS B5 ● Standard undetectable sizes: 8K, 16K ● Custom sizes ● Custom types: Duplexing is not supported for envelopes, labels, or transparencies 64 to 199 g/m2 (17 to 53 lb bond) 3000-sheet stacker Up to 3,000 sheets of letter- or A4 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 190
Tray or Bin Capacity Paper Multifunction finisher Up to 1,000 sheets of stacked 75 g/m2 (20 lb bond) for Letter and A4 (up to 50 sheets stapled), and 500 sheets stacked of 75 g/m2 (20 lb bond) for A3 and 11 x 17 (up to 25 sheets stapled) Up to 40 booklets of 5 sheets stacked or 20 booklets of 10 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 191
ENWW Supported types of paper Use settings on the MFP control panel to of paper. Some paper causes print quality problems, jamming, or damage to the MFP. Do not use letterhead paper that is around the fuser roller and possibly cause jams. The MFP uses heat and pressure to fuse toner to the paper - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 192
supported types of media. Remove paper, fan it, and then reload it. Labels To avoid damaging the MFP, use only labels recommended for use in monochrome laser printers ● Curl: Prior to printing, labels must lie flat with no more than 13 mm (0.5 inch) of curl in any direction. ● Condition: Do not use - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 193
Supported sizes of paper for input and output. Envelopes with adhesive strips or flaps Envelopes with a peel-off adhesive strip, or with more than one flap that folds over to seal, must use adhesives compatible with the heat and pressure of the MFP , stacking problems, jams, poor toner fusing, poor - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 194
. c. Heat dissipation in Ready mode = 1045 BTU/hour (HP LaserJet 9050mfp), 1045 BTU/hour (HP LaserJet 9040mfp). d.Default time from Ready mode to Sleep 1 = 15 minutes, and to Sleep 2 = 90 minutes (HP LaserJet 9050mfp), 60 minutes (HP LaserJet 9040mfp). e.Recovery time from Sleep 1 to start of - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 195
. Values subject to change, see www.hp.com/support/ lj9040mfp or www.hp.com/support/lj9050mfp for current information. Configuration tested: Base unit printing and scanning continuous with ADF on A4 paper at 49 ppm (HP LaserJet 9050mfp) and 39 ppm (HP LaserJet 9040mfp) with no output device. ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 196
humidity 10 to 80% Storage temperature -40 to 15.6°C (-40 to +60°F) Storage humidity 15 to 90% Speed, in pages per minute (ppm) 50 ppm (HP LaserJet 9050mfp) 40 ppm (HP LaserJet 9040mfp) 192 Appendix A Specifications ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 197
menus of the list. Administrators and service technicians will use the other items, system administrator. Driver and software commands override the MFP control-panel settings MFP. (Default values are listed in the "Item" column.) For more information about the HP output devices, see the User Guide - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 198
faxes. ● The Diagnostics menu provides information about the MFP that administrators and service technicians can use to define settings, view usage information, and troubleshoot problems. ● The Service menu allows service technicians to monitor MFP status and to provide appropriate assistance during - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 199
will return to the online Ready state when the page is completed. PRINT PCL FONT LIST Generates a typeface list of all PCL fonts available on the MFP. The MFP will return to the online Ready state when the page is completed. PRINT PS FONT LIST Generates a typeface list of all PS fonts available - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 200
menu (such as duplex and manual feed) are accessible from a software application, or from the driver (if the appropriate driver is installed). Driver and software application settings override control panel settings. For more information, see Using features in the printer driver. Item TRAY SIZE - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 201
of the original document. If paper is not detect, the user can select from a list of supported paper sizes. NUMBER OF 1 SIDES=1 2 Indicates whether one side or both sides of the original document are scanned. The MFP prompts the user to turn the page over if 2 is selected and the original is - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 202
Saddle Stitch If stapling is requested, indicates where the staple is placed and how many staples are placed. If a stacker is attached to the MFP, stapling is not an option. Note Because of paper size, paper orientation, and paper feed direction, you should experiment with staple options to find - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 203
Sending submenu Item E-MAIL REPLICATE MFP Values Options SCAN PREFERENCE= COLOR COLOR BLACK AND WHITE FILE TYPE= GATEWAYS SMTP GATEWAY LDAP GATEWAY TEST SEND GATEWAYS Explanation Determines whether the document is scanned in color or black and white. Specifies the file format of the e-mail - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 204
control-panel settings. For more information, see Using features in the printer driver. Item COPIES=1 DEFAULT PAPER SIZE= LETTER DEFAULT CUSTOM PAPER SIZE PAPER DESTINATION DUPLEX=OFF Values Explanation 1 to 32,000 Set the default number of copies by selecting any number from 1 to 32,000 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 205
Manually feeding paper from Tray 1. Turns the edge-to-edge mode on or off for all print jobs. This mode can be overridden inside a print job by an edge-to-edge PJL variable. Select the version of Courier font to use: REGULAR: The internal Courier font available on the HP LaserJet 4 Series printers - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 206
default page orientation. Note It is best to set the page orientation from the printer driver or software application. (Driver the three DIMM slots. FONT NUMBER=0 0-999 The MFP assigns a number to each font and lists them on the PCL Font List (See PCL or PS font list). The font number appears in - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 207
supported paper types, see Media specifications. CAUTION If you change the fuser mode to HIGH1 or HIGH2, be sure to change it back to the default MFP speed. 300 dpi (dots per inch) is recommended for some bitmapped fonts and graphics, and for compatibility with the HP LaserJet III family of printers - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 208
setting. The settings range from 1 (light) to 5 (dark), but the default setting of 3 usually produces the best results. Note It is best to change the toner density from the driver or software application. (Driver and software settings override control-panel settings.) SMALL PAPER MODE=NORMAL - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 209
paper-handling model is based on PostScript rules or HP rules. The values for this menu item are ENABLED (default) or DISABLED. SLEEP DELAY=90 MINUTES 1 MINUTE 15 MINUTES 30 MINUTES 60 MINUTES 90 MINUTES 2 HOURS 4 HOURS Sets how long the MFP remains idle before it enters Sleep mode: ● Minimizes - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 210
Managing the print cartridge. Determine how the MFP behaves when toner is out. CONTINUE: The MFP displays REPLACE CARTRIDGE until the cartridge is replaced. The MFP continues to print. STOP: The MFP goes offline and waits until the cartridge is replaced. Determine how the MFP functions when a jam - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 211
on or off. The default is set for a bidirectional parallel port (IEEE-1284). This setting allows the MFP to send status readback the MFP (such as an HP Jetdirect print server). The items in the menu depend on the particular accessory product installed. If the MFP contains an HP Jetdirect print - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 212
Use the MANUAL SETTINGS menu to configure TCP/IP parameters. IP ADDRESS The unique IP address of the MFP. SUBNET MASK The subnet mask for the MFP. SYSLOG SERVER The IP address of the syslog server used to receive and log syslog messages. DEFAULT GATEWAY The IP address of the gateway or - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 213
DNS) Server. Specify the IP address (n.n.n.n) of the Secondary Domain Name System (DNS) Server. Specifies the proxy server to be used by embedded applications in your MFP Service Provider (ISP) for the proxy server address. Enter the port number used by the proxy server for client support. - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 214
are having problems with a port. The items in the Resets submenu will clear all memory in the MFP, while RESET clears only the current job. Fax menu This menu will appear only if the optional Fax accessory is installed. For information about the Fax menu, see the HP Fax User Guide. 210 Appendix - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 215
entries in the error log. The printed event log shows error number, page count, error code, and description useful for testing the paper handling features of the MFP. ALL TRAYS TRAY 1 TRAY 2 TRAY Specifies service technician to diagnose potential printer problems. Diagnostics menu 211 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 216
CONTROL PANEL LEDs DISPLAY BUTTONS TOUCHSCREEN Values Explanation This menu item is used by a service technician to diagnose potential printer problems. Service menu The Service menu is locked. A service technician must type a PIN to open the menu. 212 Appendix B Control panel menus ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 217
flash-based printer languages and MFP options, use the appropriate DDR DIMM. Note Single in line memory modules (SIMMs) used on previous HP LaserJet products are not compatible with this MFP. For ordering information, see Parts and accessories, or go to www.hp.com/support. Determining memory - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 218
you begin, print the configuration (touch Menu, touch Information, and then touch Print Configuration) to find out how much memory is installed in the MFP before adding more memory. The table lists the maximum amount of memory allowed for each DIMM slot. Slot label on the Configuration page Slot - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 219
3 Loosen the two captive thumb screws on the back of the MFP. 4 Grasp the screws and pull the formatter board out of the MFP. Place it on a flat, non-conductive surface. 5 Remove the DIMM from the antistatic package. Hold the DIMM with fingers against the side edges and thumbs - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 220
on each side of the DIMM snap inward into place. (To remove a DIMM, the locks must be released.) 7 Slide the formatter board back into the MFP and tighten the two screws. 8 Plug in the power cord and connect all cables. Turn the - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 221
To install a compact flash memory card Do not insert a flash memory card that is designed for use with a digital camera into the MFP. The MFP does not support photo printing directly from a flash memory card. If you install a camera-type flash memory card, a message asking if you want to reformat - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 222
insert the flash memory card at an angle. The first flash memory slot marked "Firmware Slot" is reserved for firmware only. Slots 2 and 3 should be used for all other solutions. 6 Slide the formatter board back into the MFP and tighten the two screws. 7 Plug in the power cord and connect all cables - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 223
are installed correctly: 1 Check that the MFP control panel displays READY when the MFP is turned on. If an error message appears, a DIMM or flash memory list the new printer language. Saving resources (permanent resources) Utilities or jobs that you downloaded to the MFP sometimes include - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 224
you would type this address: http://192.1.2.3 For more information about the Web access feature, see the online HP Embedded Web Server for HP LaserJet Printers Users Guide available at www.hp.com/support/lj9040mfp or www.hp.com/support/lj9050mfp. 220 Appendix C MFP memory and expansion ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 225
saves money without affecting the high performance of this product. The HP LaserJet 9050mfp qualifies for ENERGY STAR® (Version 1.0), which is a voluntary www.energystar.gov. Toner consumption Draft mode uses significantly less toner, which might extend the life of the print cartridge. Paper use This - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 226
30 countries/regions. Multi-lingual program information and instructions are included in every new HP LaserJet print cartridge and supplies package. HP printing supplies returns and recycling program information Since 1992, HP has offered HP LaserJet Media Guide. Go to www.hp.com/support for - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 227
. The hardware maintenance covers a three-year period from date of the HP product purchase. The customer must purchase HP SupportPack within 90 days of the HP product purchase. For more information, contact the HP Customer Care Service and HP Customer Support group. See the HP support flyer for more - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 228
224 Appendix D Regulatory information ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 229
E Administration tasks Overview This section presents some of the system administrator tasks. ● Embedded Web server ● Configuring and verifying an IP address ● Digital sending configuration applet ● Using control panel menus ● Device Storage Manager ● Software for networks ● Diagnostics menu ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 230
statistics stored on the print server. For more information, see the online HP Embedded Web Server for HP LaserJet Printers Users Guide, available at www.hp.com/support/lj9040mfp or www.hp.com/support/lj9050mfp. Checking the toner level by using the embedded Web server 1 In your Web browser, type - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 231
default HP Jetdirect print server broadcasts DHCP requests. DHCP automatically downloads an IP address from a network server. DHCP servers maintain a fixed set of IP addresses and only loan an IP address to the print server. Consult your operating system documentation to set up DHCP service - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 232
supported Web browser, type the current IP address of the HP Jetdirect print server as the URL. The Device Status page of the embedded Web server appears. 2 Click Networking. From this page, you can modify the network configuration of the MFP the digital sending service and establish a maximum - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 233
errors that require your attention. See www.hp.com/support/lj9040mfp or www.hp.com/support/ As you type the recipient's name, the MFP searches the LDAP address book for matching names, and type them. To check or enter gateway addresses manually 1 Touch Menu. 2 Touch Configure Device. 3 Touch - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 234
the e-mail, call your network administrator or Internet Service Provider (ISP). ● Run the DISCOVER.EXE file. This program attempts to find the gateways. You can download the file from the HP Web site at www.hp.com. For additional product support, contact Hewlett-Packard at the phone numbers that - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 235
default. 5 Touch OK to exit the menu. Settings in the driver and software override control panel settings. (Software settings override driver the HP LaserJet Utility (version 3.5.1 or later). Use the HP Disk Management Utility to do the following: ● initialize disk and flash memory ● download to, - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 236
HP Web Jetadmin, select the MFP. The device status page shows toner-level information. HP Jetdirect Printer Installer for UNIX® The HP Jetdirect Printer Installer for UNIX is a simple printer installation utility for HP-UX and Sun Solaris networks. It is available for download at www.hp.com/support - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 237
the 50 most recent entries in the error log. The printed event log shows error number, page count, error code, and description or personality. Allows the tests on the scanner if a problem occurs. The system administrator works in conjunction with a service technician to perform the scanner tests. - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 238
234 Appendix E Administration tasks ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 239
following topics provide information about navigating and using this HTML Help User Guide. For more information, click one of the following topics: ● the Topic pane, you can click Stop or Refresh on the toolbar to interrupt a download or refresh a Web page. ● If you use a particular help topic often, - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 240
you are viewing. ● Refresh updates Web content that is currently displayed in the Topic pane. ● Stop stops downloading file information. Click this button to stop a Web page from downloading. The toolbar in your Help Viewer can not contain all of these navigational buttons. 236 Appendix F Using the - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 241
Using the shortcut menu commands There are several commands on the shortcut menu that you can use to display and customize information. Note Command Description Right-click in the table of contents, and then click Open All. Opens all books or folders in the table of contents. This command only - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 242
238 Appendix F Using the HTML Help Viewer ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 243
G Using accessibility shortcut keys in the Help Viewer The following topics describe how you can navigate in this user guide. ● Using F6 to switch between the Navigation and Topic Panes ● Shortcut keys for the Help Viewer ● Shortcut keys for the Contents tab ● Shortcut keys for - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 244
system). To stop the viewer from opening a page (this is also useful if you are linking to the Web and want to stop a page from downloading). ALT+O, and then press S To jump to a predetermined topic or Web page. The help ALT+O, and then press 1 or 2 author who builds a compiled help (.chm - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 245
Shortcut keys for the Favorites tab To display the Favorites tab. To add the currently displayed topic to the Favorites list. To select a topic in the Favorites list. To display the selected topic. To remove the selected topic from the list. ALT+I ALT+A ALT+P, and then UP ARROW and DOWN ARROW ALT - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 246
242 Appendix G Using accessibility shortcut keys in the Help Viewer ENWW - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 247
77, 78 digital sending 84 error messages 145 locating 13 misfeeds 114 paper sizes supported 184 adhesive labels fuser mode 203 loading 52 printing 29, 58 specifications 188 Alerts tab, HP Toolbox 27 alerts, setting up 119 alignment, troubleshooting 160 allocating memory 219 Alternate Letterhead - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 248
9 ordering 12 slots, locating 13 carriage returns, settings 202 cartridges, print authenticating 116 error messages 146, 149 low 206 non-HP 116 ordering 11 part numbers 181 recycling 222 replacing 118 shaking 119 storing 116 supplies status page 174 toner level, checking 117 usage information - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 249
Now 15 dropouts, troubleshooting 158 duplex printing accessory error messages 145, 147, 150 jam locations 122 jams, clearing 127 locating 13 not recognized 167 paper sizes supported 185 troubleshooting 164, 166 duplexing Alternate Letterhead mode 52 loading paper 48, 49 options 60 prepunched paper - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 250
165 Equitrac 102 equivalence table for paper 180 erasing hard disk 103 error messages alphabetical list 145 maintenance, resetting 120 numerical list 152 settings 205 troubleshooting 144 Ethernet support 9 event log information on 172, 176 printing 176 viewing 211 expansion slots DIMMs - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 251
cartridges 119 printer maintenance kit 120 Windows software 19 insufficient memory 149, 153 interface problems, troubleshooting 167 IP address configuring 227 finding 229 showing 205 IPX/SPX settings 209 J jams, paper 8-bin mailbox 142 duplex printing accessory 127 error messages 152 fuser area - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 252
3, or 4 32, 35 local address book 87 LocalTalk connection 9 lock assembly 105 loose toner, troubleshooting 159 low print cartridges 206 M Macintosh driver settings 17 drivers included 15 HP LaserJet Utility 10, 19 installing software 21 operating systems supported 14 PPDs 15, 18 software included 18 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 253
227 settings 207, 208 software for 23, 232 speed 210 troubleshooting 166 No back page 64 noise specifications 191 non-HP print cartridges 116 number of copies, setting default 200 numeric keypad on control panel 42, 43 n-up printing 64 NVRAM error messages 156 O OK button, copy-screen 74 online help - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 254
181 partial pages, troubleshooting 165 PCL drivers 15, 16 PCL font list, printing 175, 195 PCL submenu 202 PDEs, Macintosh 18 PDF error pages 201 Perform Printer Maintenance message 120 permanent resources 219 250 Index personalities automatic switching 16 default, setting 205 error messages 146 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 255
messages 147 jam locations 122 jams, clearing 123 locating 13 open message 147 rollers ADF, cleaning 114 printer maintenance kit 12, 120 S saddle stitching 99 saving settings 61 scaling copies 78 scan buffer errors 156 scanning documents to send 84 security digital sending 105 Foreign Interface - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 256
error messages 152 options 67 printing 69 timeout settings 204 storing envelopes 189 print cartridges 116 product, specifications 192 storing jobs. See job retention supplies ordering 11 part numbers 181 printer maintenance kit, installing 120 recycling 222 status page 174, 195 status, viewing in HP - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 257
custom media, loading 49, 50 heavy paper, printing 59 included 9 jam locations 122 jams, clearing 123 load error messages 149 loading 29, 48 locating 13 paper path test 177, 211 paper sizes supported 184 registration 62 selecting 66 setting paper size 40 troubleshooting selection 163, 167 unexpected - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 258
200 troubleshooting 164, 166 types, paper selecting trays by 66 supported 187 tray settings 196 U uninstalling software Macintosh 23 Windows 22 UNIX carriage return settings 202 HP Jetdirect Printer Installer utility 23 model scripts 16 support 14 Update Now button, drivers 15 upgrading firmware 10 - HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 259
- HP 9040mfp | HP LaserJet 9040mfp/9050mfp - User Guide - Page 260
© 2004 Hewlett-Packard Development Company, L.P. www.hp.com *Q3726-90907* *Q3726-90907* Q3726-90907
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 |
 |
use
hp
LaserJet 9040mfp
hp
LaserJet 9050mfp