HP Armada 7700 Intelligent Manageability for Armada Portable PCs
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- HP Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 1
software vendors. • Configuration Management-provides the latest drivers, utilities and support software to optimize PC performance; available on CD-ROM and the Compaq web site at www.compaq.com. Intelligent Manageability also addresses the following concepts: • New industry-leading hardware - HP Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 2
OF SUCH DAMAGES. COMPAQ RESERVES THE RIGHT TO MAKE IMPROVEMENTS OR CHANGES TO THIS PUBLICATION AND THE PRODUCTS AND SERVICES HEREIN DESCRIBED AT ANY its own and then, only as strictly stated in Compaq product warranties. ARMADA, Compaq, LTE, Deskpro, Presario, ProLiant, and ProSignia are trademarks - HP Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 3
, troubleshooting and upgrades are often expensive and time consuming. For portable PCs, or stolen data and portable PCs or parts thereof. Compaq understands this problem and has worked to provide all Compaq Armada portable PCs. It allows the user to retrieve detailed information about the PC and - HP Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 4
), and Computer Setup. Only the Ownership Tag and Asset Tag requires data input. System Serial Number, Manufacturer and Model-When the Compaq factory builds an Armada PC it assigns a serial number, the manufacturer and model information to each unit. This data is automatically stored in the computer - HP Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 5
Windows is pre-installed on all Armada PCs. It can be accessed by clicking Start - Programs - Compaq Utilities - Diagnostics for Windows or by selecting Diagnostics for Windows in the Control Panel. It can also be downloaded from the Compaq web Site at www.compaq.com/support/files/index.html. Remote - HP Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 6
Agent running (and pre-installed) on all Armada portable PCs and remotely view the AssetControl and other configuration data. Figure 3: Using Compaq Insight Manager to view configuration data of connected PCs. For more information on Compaq Insight Manger, please see the Integration Management - HP Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 7
created new and serious security issues. Today, businesses are vulnerable to costly security violations and that's why Compaq has added a few more security features to all new Armada portable PCs. Memory Change Alert Memory Change Alert detects the addition, change, or removal of memory modules from - HP Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 8
detailed information. An example is shown in Figure 5 below. Figure 5: The Memory Change Alert message received by Compaq Insight Manager Ownership Tag The Ownership Tag identifies the owner of an Armada PC in case of loss or theft. An 80 character secured text string is displayed during boot-up and - HP Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 9
built in. In addition, the Compaq ArmadaStation for Armada 7700 and 7300 series has a key lock which not only secures the portable PC to the docking station but also locks removable components in the PC and docking station. • Features such as the Power-On Password, Setup Password, QuickBlank - HP Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 10
to the Integration Management section for more details about Compaq Insight Manager. Battery Charge Fault Alert The Insight Management Agent running on Armada portable PCs monitors battery operations and provides alerts when problems occur. The Battery Charge Fault Alert will warn the user when the - HP Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 11
Compaq monitors generate an alert when the operating temperature exceeds the normal range or when a hardware fault (such as power voltage out of range, power alerted even when on the road. Once the Armada PC is connected to the network, the problem is brought to the administrator's attention as well - HP Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 12
ARMADA PORTABLE PRODUCTS (cont.) ... In addition to these proactive alert mechanisms, the SMART hard drive is polled during each boot sequence. A warning is displayed if a problem is detected. Also, the end-user or visiting PC technician can check the health of the SMART hard drive through Compaq - HP Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 13
software is also available on the Support Software CD and the Compaq WWW site (www.compaq.com). The agent must be enabled on each Armada PC and SNMP services must be enabled to connect with Compaq Insight Manager. Instructions for installing the agent and SNMP services are included with the agent - HP Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 14
INTELLIGENT MANAGEABILITY FOR ARMADA PORTABLE PRODUCTS (cont.) ... Solutions Partners For Asset Management The following third party PC LAN and enterprise management vendors represent the broad range of solutions available for managing AssetControl data over the network. Compaq partners with these - HP Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 15
Armada portable PCs are DMI 2.0 compliant and certified. The Insight Management Agent (version 3.50 and newer) delivers the necessary DMI software and is available on the Support Software CD and WWW site. Many management applications utilize the DMI to help manage devices on the network. Compaq - HP Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 16
upgrade the software that comes pre-installed on each Armada PC. These tools provide easy installation of the most current device drivers and other value-added software from Compaq required for optimum PC performance and manageability. The enhanced Support Software CD is updated monthly and can be - HP Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 17
Change Alert Monitor Fault Diagnosis Battery Fault and Failure Alerts Integration with Compaq Insight Manager Desktop Management Interface (DMI) Compliance Supported Platforms Armada 1500 Armada 4100 Armada 4200 Armada 7300 Armada 7700 Armada 7800 Operating System Support Win 3.1 / NT 3.51 Win 95 - HP Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 18
LAN management applications. No proprietary software is needed to manage Armada portable PCs over the network because Compaq supports all the leading off-the-shelf management applications. Finally, other PC vendors will say that Intelligent Manageability is proprietary. From the above discussion it - HP Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 19
for various system problems. When these or other alert situations arise, the agent displays the local popup screen notifying the Armada PC user and, if SNMP is enabled on the Armada PC, issues an SNMP trap over the network. Management applications like Compaq Insight Manager and HP OpenView receive - HP Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 20
the upper right corner of your screen 3. Select Computer Setup and follow the instructions on screen Q10. Which monitors support Monitor Fault Diagnosis? A10. The Compaq P70, P50 and TFT500 monitors. Q11. If a hardware problem occurs when on the road or not connected to the network, does the system - HP Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 21
Armada portable PCs from a single point on the network. The Compaq Management Solutions Partners Program lets customers focus on using their networks to solve business problems, thereby reaping the benefits of lower cost of ownership via these well-integrated products. Q14. Does Compaq support - HP Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 22
be able to identify themselves to the DMI Service Layer and follow the procedure for supporting other Standard Groups as defined in DMTF support for the Compaq Integration Server is limited because it is still under construction. When will Remote Management be available for Armada portable PCs
W
HITE
P
APER
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April 1998
Prepared By
Portable PC Division
Compaq Computer
Corporation
C
ONTENTS
Executive Summary
........
1
Overview
........................
3
Asset Management
..........
4
Security
Management
...................
7
Fault Management
........
10
Integration
Management
.................
13
Configuration
Management
.................
16
Availability Matrix
.........
17
Questions &
Answers
.......................
18
Intelligent Manageability for
Armada Portable Products
Intelligent Manageability is Compaq’s management solution that lowers the total cost of
computing by making PCs more manageable and less expensive to own.
This white paper
discusses the full set of Intelligent Manageability features available for Compaq Armada
portable PCs and the Presario 1710SB.
EXECUTIVE SUMMARY
Intelligent Manageability is Compaq’s response to customers’ need for easy-to-manage
PCs in stand-alone and networked environments.
Compaq addresses this need by
focusing on five areas of primary concern for customers today:
•
Asset Management
—provides the user with detailed configuration information about the PC
and allows the System Administrator to inventory and track PCs and their components from
one central location.
•
Fault Management
—provides the user and System Administrator with pre-failure and other
alerts.
Pre-failure alerts generate advance warning to minimize downtime and data loss from
hardware failures.
•
Security Management
—prevents unauthorized access to critical data and valuable PC
components.
•
Integration Management
—uses industry-standard technologies while partnering with
industry-leading PC Management software vendors.
•
Configuration Management
—provides the latest drivers, utilities and support software to
optimize PC performance; available on CD-ROM and the Compaq web site at
www.compaq.com.
Intelligent Manageability also addresses the following concepts:
•
New industry-leading hardware and software:
Intelligent Manageability enables
customers to manage PCs intelligently.
It is a management tool designed for portables in
both mobile and connected environments.
•
Innovation and Standardization:
The Compaq Management Solutions Partners Program
establishes a non-proprietary approach to solving customers’ manageability issues.
It
ensures tight integration and compatibility with leading PC Management software
vendors.
•
Total Cost of Ownership:
Protecting your investment by increasing its value over the
life of the product thereby reducing the total cost of owning one or more PCs.
•
Product Parity:
Currently, all commercial portable and desktop PCs include virtually the
same Intelligent Manageability functionality across all platforms.
The remainder of this White Paper presents each Intelligent Manageability feature in detail
including technical descriptions of how they work together to form a cohesive management
solution.
This document is intended for Compaq personnel and customers with a need for information
on Intelligent Manageability for Armada Portable Products.