HP BladeSystem c7000 HP ProLiant WS460c G6 Workstation Blade with WS460c Graph
HP BladeSystem c7000 Manual
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- HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 1
Blade with WS460c Graphics Expansion Blade User Guide Abstract This guide provides operation information for the HP ProLiant WS460c G6 Workstation Blade with WS460c Graphics Expansion Blade. This guide is for technicians that install, administer, and troubleshoot servers and storage systems. Part - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 3
WS460c Graphics Expansion Blade configuration with HBA 20 Setup...27 Overview ...27 Installing an HP BladeSystem c-Class enclosure 27 Installing workstation blade options...27 Connecting to the network...27 Installing a workstation blade ...28 Hardware options installation...31 Introduction ...31 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 4
blade deployment tools...52 Software drivers and additional components 52 HP BladeSystem c-Class Advanced management 52 Network-based PXE deployment ...53 Deployment methods ...53 Configuration tools ...58 HP ROM-Based Setup Utility ...58 Array Configuration Utility ...60 Option ROM Configuration - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 5
OS boot problems flowchart...81 ...90 European Union regulatory notice ...91 Disposal of waste equipment by users in private households in the European Union 91 Japanese notice ...92 ...96 Server blade specifications...96 Technical support...97 Before you contact HP ...97 HP contact information - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 6
SUV connector* Serial label pull tab Release button Server blade release lever Power On/Standby button Hard drive bay 1 Hard drive bay 2 *The SUV connector and the HP c-Class Blade SUV Cable are for some workstation blade configuration and diagnostic procedures. Component identification 6 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 7
Front panel components for workstation blade with graphics expander blade Item 1 2 3 4 5 6 Description Serial label pull tab SUV connector Hard drive bay 1 Release button Server blade release lever Hard drive bay 2 Component identification 7 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 8
condition Red = Critical condition Green = Network linked Green flashing = Network activity Off = No link or activity Green = Network linked Green flashing = Network activity Off = No link or activity - Green = On Amber = Standby (auxiliary power available) Off = Off Component identification 8 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 9
condition Red = Critical condition Green = Network linked Green flashing = Network activity Off = No link or activity Green = Network linked Green flashing = Network activity Off = No link or activity - Green = On Amber = Standby (auxiliary power available) Blue = Identified BLue flashing = Active - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 10
but it is not active currently. Do not remove the drive. Removing a drive may terminate the current operation and cause data loss. The drive is part of an array that is undergoing capacity expansion or stripe migration, but a predictive failure alert has been received for this drive. To minimize the - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 11
drive is offline, a spare, or not configured as part of an array. System module connector The symbols correspond to the symbols located on the interconnect bays. For more information, see the HP ProLiant WS460c G6 Workstation Blade with WS460c Graphics Expansion Blade Installation Instructions - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 12
sequentially (1 through 6) for each processor. The supported AMP modes use the letter assignments for population guidelines. System maintenance switch Position Function Default 1* iLO 2 security override Off 2 Configuration lock Off 3 Reserved Off 4 Reserved Off 5* Password - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 13
HP c-Class Blade SUV Cable Item Connector 1 Server blade 2 Video 3 USB 4 Serial Description For connecting to the SUV connector on the workstation blade front panel For connecting a video monitor For connecting up to two USB devices For trained personnel to connect a null modem serial - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 14
blade Before powering down the workstation blade for any upgrade or maintenance procedures, back up critical server data and programs. Depending on the Onboard Administrator configuration, use one of the following methods to power down the workstation blade: Powering down a single workstation blade - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 15
to electrical components, properly ground the workstation blade before beginning any installation procedure. Improper grounding can cause ESD. Remove the access panel To remove the component: 1. Power down the workstation blade. 2. Remove the workstation blade (on page 15). 3. Lift the access panel - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 16
blade before beginning any installation procedure. Improper grounding can cause ESD. Install the access panel 1. Place the access panel on top of the workstation blade DIMM baffle To remove the component: 1. Power down the workstation blade. 2. Remove the workstation blade (on page 15). 3. Remove the - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 17
the access panel: 1. Align the anchoring pins on the access panel with the J-slots at the rear of the expansion blade enclosure. 2. Lower the access panel on top of the expansion blade with the latch open. 3. Push down on the access panel latch. The access panel slides to a closed position. Removing - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 18
back and lift it up to remove it from the workstation blade (2). When replacing the graphics expansion blade, reverse the removal procedures. Removing the WS460c Graphics Expansion Blade PCIe card cage To install another graphics card, you must remove the PCI3 card cage from the WS460c Graphics - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 19
cables from the PCIe riser board, noting the location for reinstallation. 3. If you are removing the graphics card from the PCIe card cage, disconnect the power cables from the graphics board. 4. Remove the two Torx-15 screws that secure the front of the PCIe card cage (1). Operations 19 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 20
blade enclosure, and then lift the PCIe card cage out of the expansion blade enclosure the following order: a. Configuring the WS460c Graphics Expansion Blade configuration with HBA NOTE: This unique configuration is for users who want to use a single mezzanine card with the graphics expansion blade - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 21
1. Place the host bus adapter (1) into mezzanine slot one, and then tighten the screws (2). 2. Place the expansion cable card (1) into mezzanine slot two, and then tighten the screw (2). Operations 21 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 22
3. Slide the graphics expansion blade onto the workstation blade. 4. Remove the screws (1), and then remove the PCIe slot card (2) from the graphics expansion blade. Operations 22 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 23
5. Insert the graphic card into PCIe slot one. 6. Replace the graphic card fan cover. Operations 23 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 24
7. Locate the dipswitch on the left side of the PCIe slot card, and then flip switch 2 to ON. 8. Replace the PCIe slot card on the graphics expansion blade (1), and then tighten the screws (2). Operations 24 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 25
9. Insert the graphic card power cable. 10. Insert cables into the graphic expansion cable mezzanine card. Operations 25 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 26
11. Insert cable 4 to slot 2 (1), and then insert cable 3 to slot 1 (2). 12. Slide the cover onto graphic expansion blade. Operations 26 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 27
blade options. 3. Install interconnect modules in the enclosure. 4. Connect the interconnect modules to the network. 5. Install a workstation blade. 6. Complete the workstation blade configuration. 7. Install any software as outlined in the workstation blade Windows or Linux Administrator's Guide - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 28
information about interconnect module options, see the HP website (http://www.hp.com/go/bladesystem/interconnects). IMPORTANT: To connect to a network with a Pass-Thru module, always connect the Pass-Thru module to a network device that supports Gigabit speed. Installing a workstation blade CAUTION - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 29
2. If you are installing a workstation blade, remove the enclosure cover as shown here. If you are installing a workstation blade with the graphics expansion blade, remove the enclosure covers. 3. If you are installing the workstation blade, prepare it for installation. Setup 29 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 30
4. If you are installing the workstation blade with the graphics expansion blade, prepare it for installation. 5. Install the workstation blade, as shown here, or the workstation blade with the graphics expansion blade. Setup 30 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 31
before beginning any installation procedure. Improper grounding can cause electrostatic discharge. Hard drive option The workstation blade supports up to two SAS or SATA drives. CAUTION: To prevent improper cooling and thermal damage, do not operate the workstation blade or the enclosure unless all - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 32
only by the edges. • Do not touch the bottom of the processor, especially the contact area. CAUTION: To prevent possible workstation blade malfunction and damage to the equipment, multiprocessor configurations must contain processors with the same part number. Hardware options installation 32 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 33
. IMPORTANT: When installing the heatsink, align the guide pins on the processor retention bracket with the alignment holes in the heatsink. IMPORTANT: Processor socket 1 must always be populated. If processor socket 1 is empty, the workstation blade does not power up. NOTE: Do not discard the - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 34
retaining bracket. Do not remove the processor socket cover. IMPORTANT: Be sure the processor remains inside the processor installation tool. 8. If the processor has separated from the installation tool, carefully re-insert the processor in the tool. Handle the processor by the edges only, and do - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 35
install the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board: • Never install or remove a processor without using the processor installation tool. - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 36
10. Press the tabs on the processor installation tool to separate it from the processor, and then remove the tool. 11. Close the processor socket without resistance. Forcing the lever closed can damage the processor and socket, requiring system board replacement. Hardware options installation 36 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 37
the heatsink is seated properly. 14. Install all DIMM baffles. 15. Install the access panel (on page 16). 16. (Optional) Reinstall the WS460c Graphics Expansion Blade, and then the access panel. Memory options IMPORTANT: This workstation blade does not support mixing RDIMMs and UDIMMs. Attempting to - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 38
helpful. Some DIMM configuration requirements are based on on the same module. Only one rank is accessible at a time. The workstation blade memory control subsystem supports 2-GB single-rank DIMMs, a dual-rank DIMM would be 4-GB, and a quad-rank DIMM would be 8-GB. Hardware options installation 38 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 39
(registered) E = UDIMM (unbuffered with ECC) For the latest supported memory information, see the QuickSpecs on the HP website (http://www.hp.com). Memory configurations To optimize workstation blade availability, the workstation blade supports the following AMP modes: • Advanced ECC-provides the - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 40
options are configured in RBSU. If the requested AMP mode is not supported by the installed DIMM configuration, the workstation blade boots in Advanced ECC mode. For more information, see "HP ROM-Based Setup Utility (on page 58)." For the latest memory configuration information, see the QuickSpecs - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 41
order (A through F) • UDIMM: Sequentially in alphabetical order (A through F). Mirrored Memory population guidelines For Mirrored Memory mode configurations, observe the following guidelines: • Observe the general DIMM slot population guidelines (on page 41). Hardware options installation - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 42
E o Do not populate slots C or F. After installing the DIMMs, use RBSU to configure the system for Mirrored Memory support ("Configuring mirrored memory" on page 60). Multi-processor Mirrored Memory population order For Mirrored Memory mode configurations with multiple processors, populate the DIMM - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 43
for Lockstep memory support ("Configuring lockstep memory" on page 60). Installing a DIMM CAUTION: To avoid damage to the hard drives, memory, and other system components, the air baffle, drive blanks, and access panel must be installed when the server is powered up. Hardware options installation 43 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 44
you are installing DIMMs in a mirrored or lock-step configuration, configure this mode in RBSU ("HP ROM-Based Setup Utility" on page 58). If necessary, reinstall the WS460c Graphics Expansion Blade and the access panel. Cache module and battery pack option The BBWC enabler option enables the system - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 45
5. Remove hard drives. 6. Remove the hard drive backplane. 7. Remove the two T-15 screws from the front panel and hard drive cage assembly. 8. Remove the front panel and hard drive cage assembly. Hardware options installation 45 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 46
9. Connect the BBWC battery pack cable to the cache module. 10. Install the cache module. 11. Route the BBWC battery pack cable. Hardware options installation 46 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 47
12. Install the battery pack. 13. Install the front panel and hard drive cage assembly. 14. Install the two T-15 screws to secure the front panel and hard drive cage assembly to the chassis. Hardware options installation 47 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 48
15. Install the hard drive backplane. Press down on the hard drive backplane retainer to seat the board. 16. Install the hard drives. 17. Install the access panel. 18. If necessary, reinstall the WS460c Graphics Expansion Blade and the access panel. Hardware options installation 48 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 49
Cabling BBWC battery pack cabling • Cache module cabling: Use the 24-inch BBWC battery pack cable. Using the HP c-Class Blade SUV Cable The HP c-Class Blade SUV Cable enables the user to perform workstation blade administration, configuration, and diagnostic procedures by connecting video and USB - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 50
USB keyboard to the second USB connector. Item 1 2 3 4 Description Monitor USB mouse USB keyboard HP c-Class Blade SUV Cable Accessing local media devices Use the following configuration with a workstation blade or loading software updates and patches from a USB CD/DVD-ROM or a USB diskette. Use - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 51
o USB diskette drive Item 1 2 3 4 5 6 Description Monitor USB CD/DVD-ROM drive or diskette drive USB keyboard USB hub USB mouse HP c-Class Blade SUV Cable Cabling 51 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 52
a ROM upgrade or install an OS. • Send alerts from iLO 2 regardless of the state of the host workstation blade. • Access advanced troubleshooting features provided by iLO 2. • Launch a web browser, use SNMP alerting, and diagnose the workstation blade with HP SIM. • Configure static IP bay settings - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 53
install the workstation blade in an enclosure. Onboard Administrator assigns an IP address to enable iLO 2 connectivity to the workstation blade. The c-Class tab enables you to control specific settings for the HP BladeSystem. iLO 2 also provides web-based status for the HP BladeSystem configuration - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 54
To connect to a network with a Pass-Thru module, always connect the Pass-Thru module to a network device that supports Gigabit speed. To establish a network-based PXE deployment infrastructure, provide the following software and minimum hardware: • Client PC (administrative workstation) o AMD Athlon - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 55
® users only 1.4.2 for Linux users only Access the Java™ Runtime Environment versions at the HP website 2003 OS installed o Network connection o CD-ROM drive o 1.5 GB of available disk space o TCP/IP networking and an users only 1.4.2 for Linux users only Software and configuration utilities 55 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 56
blade to the network. NOTE: For more information about hardware and cabling configurations, see the documents that ship with the enclosure blade. 6. Use the iLO 2 Virtual Power Button feature to reboot the workstation blade. 7. After the workstation blade boots, follow the normal network installation - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 57
: • The FCA option is installed correctly in the workstation blade. See the documentation that ships with the FCA option. • An Fibre Channel-compatible interconnect is installed in the enclosure. See the documentation that ships with the interconnect option. Software and configuration utilities 57 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 58
• Selecting the primary boot controller • Configuring memory options • Language selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). Using RBSU To use RBSU, use - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 59
automatically. For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). Boot options Near the end of the boot process, the boot options screen is displayed. This screen is visible for - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 60
.www1.hp.com/products/servers/technology/memoryprotection.html). Array Configuration Utility ACU is a browser-based utility with the following features: • Runs as a local application or remote service • Supports online array capacity expansion, logical drive extension, assignment of online spares - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 61
support information. For more information, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the Documentation CD or the HP website (http://www.hp.com). Option ROM Configuration for Arrays Before installing . This option should only be used by qualified service personnel. - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 62
(if more than one exists) of available firmware revisions. For more information, see the Download drivers and software page for the workstation blade. To access the server-specific page, enter the following web address into the browser: http://www.hp.com/support/ For example: http://www - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 63
TT provides functionality for firmware downloads, verification of device operation, maintenance procedures, failure analysis, corrective service actions, and some utility functions. It also provides seamless integration with HP hardware support by generating and emailing support tickets that deliver - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 64
module support The WS460c G6 Workstation Blade supports Ethernet and Fibre Channel modules. For more information, see the HP ProLiant WS460c Generation 6 (G6) Workstation Blade quickspecs (http://h18004.www1.hp.com/products/quickspecs/13332_na/13332_na.pdf). Software and configuration utilities - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 65
in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify workstation blade installations, troubleshoot problems, and perform repair validation. HP Insight Diagnostics Offline Edition performs various in-depth system and - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 66
software provides comprehensive remote monitoring and proactive service support for nearly all HP servers, storage, network, and SAN environments, plus selected non-HP servers that have a support obligation with HP. It is integrated with HP Systems Insight Manager. A dedicated server is recommended - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 67
. For operating systems supported by the server, see the HP website (http://www.hp.com/support). • Integrates with other software maintenance, deployment, and operating system tools • Automatically checks for hardware, firmware, and operating system dependencies, and installs only the correct ROM - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 68
reducing the complexity of provisioning and updating HP ProLiant Servers, options, and Blades within the datacenter. HP SUM is delivered on The Smart Update Firmware DVD, ProLiant Support Packs, and Easy Set-up CDs. HP SUM enables system administrators to upgrade ROM images efficiently across a wide - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 69
, issue resolution, and software maintenance on ProLiant servers and server blades. This guide includes problem-specific flowcharts to help you navigate complex troubleshooting processes. To view the guide, select a language: • English (http://www.hp.com/support/ProLiant_TSG_en) • French (http://www - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 70
injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel. This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not open for any reason. WARNING: To reduce - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 71
with adequate power, air conditioning, and humidity control. For required environmental conditions, see the server documentation. 2. Record troubleshoot the problem. o You must have the appropriate Health Drivers and Management Agents installed on the server. To verify the server configuration - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 72
the server user guide. • All additional cooling fans, if applicable For the minimum fan configuration, see the server user guide. • All additional power supplies, if applicable (leave one installed) • All hard drives • All optical drives (DVD-ROM, CD-ROM, and so forth) • All optional mezzanine cards - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 73
same symptom. For the location of workstation blade LEDs and information on their statuses, see the workstation blade documentation on the HP website (http://www.hp.com/support). Troubleshooting flowcharts To effectively troubleshoot a problem, HP recommends that you start with the first flowchart - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 74
See "General diagnosis flowchart (on page 75)" 2 "Power-on problems flowchart ("Server blade power-on problems flowchart" on page 77)" 3 "POST problems flowchart (on page 79)" 4 "OS boot problems flowchart (on page 81)" 5 "Server fault indications flowchart (on page 83)" Troubleshooting 74 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 75
flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item 1 2 3 See "Symptom information (on page 71)" "Loose connections (on page 73)" "Service notifications (on page 73 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 76
blade or option firmware is available on the HP Support website (http://www.hp.com/support). "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 69)" • Maintenance and service guides - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 77
Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. Troubleshooting 77 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 78
1 2 3 See "Component identification (on page 6)" Maintenance and service guides for c-Class server blades, located on the HP website (http://www.hp.com/go/bladesystem/documentation) Integrated Lights-Out User Guide located on the HP website (http://www.hp.com/servers/lights-out) Troubleshooting 78 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 79
does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device. • Server completes POST with errors Possible problems: • Improperly seated or faulty internal component • Faulty KVM device • Faulty video device Troubleshooting 79 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 80
problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 69)" • Maintenance and service guides for c-Class server blades, located on the Documentation CD or the HP website (http://www.hp.com/go/bladesystem/documentation - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 81
to remotely attach virtual devices to mount the SmartStart CD onto the server blade. • Use a local I/O cable and drive to connect to the server blade, and then restart the server blade. Symptoms: • Server does not boot a previously installed OS • Server does not boot SmartStart Troubleshooting 81 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 82
"Hardware problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 69)" • Maintenance and service guides for p-Class server blades, located on the Documentation CD or the HP website (http://www.hp.com/products/servers - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 83
blade OS boot problems flowchart (on page 81) Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on page 63) • Server boots, but the internal health LED, external health LED, or component health LED is red or amber Troubleshooting - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 84
:2381) 4 "Power-on problems flowchart ("Server blade power-on problems flowchart" on page 77)" 5 • "Hardware problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 69)" • Maintenance and service guides for c-Class - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 85
messages The error messages and codes in this section include all new messages generated by this workstation blade. Some messages are informational and do not indicate an error. A workstation blade generates only the codes that are applicable to its configuration and options. Troubleshooting 85 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 86
listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 87
must remove any previously installed WS460c Graphics Expansion Blade access panel ("Removing the WS460c Graphics Expansion Blade access panel" on page 16) and the blade ("Removing the WS460c Graphics Expansion Blade access panel" on page 16). To remove the component: 1. Power down the workstation - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 88
the system board battery resets the system ROM to its default configuration. After replacing the battery, reconfigure the system through RBSU. To the removal procedure. If necessary, reinstall the WS460c Graphics Expansion Blade and the access panel. For more information about battery replacement or - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 89
installed in a residential environment (for example, personal computers). The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user A digital device, pursuant to Part 15 of the FCC Rules. - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 90
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user States only This device complies with Part 15 of the FCC Rules. Houston, Texas 77269-2000 • 1-800-HP-INVENT (1-800-474-6836). (For - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 91
product is valid if powered with the correct CE-marked AC adapter provided by HP. Compliance with these only) either within the product documentation or at the following HP website (http://www.hp.eu/certificates) (type the users in private households in the European Union Regulatory compliance - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 92
more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Japanese notice BSMI notice Korean notice Class A equipment Regulatory compliance notices 92 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 93
than those specified herein or in the laser product's installation guide may result in hazardous radiation exposure. To reduce the risk of exposure to hazardous radiation: • Do not try to open the module enclosure. There are no user-serviceable components inside. • Do not operate controls, make - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 94
For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 95
This type of damage may reduce the life expectancy of the device. To prevent electrostatic service tools. • Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding, have an authorized reseller install the part - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 96
- The type and number of options installed may reduce the upper temperature and humidity limits. - Operating with a fan fault or above 30°C (86 of 70 kPa (10.1 psia). Server blade specifications Specification Height Depth Width Weight (maximum) Weight (no drives installed) Value 5.56 cm (2.19 in) - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 97
/us/en/wwcontact.html). For HP technical support: • In the United States, for contact options see the Contact HP United States webpage (http://welcome.hp.com/country/us/en/contact_us.html). To contact HP by phone: o Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 98
charges, depending on the type of warranty service designated for your product. NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as "No" in the - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 99
comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen Service berechnet. Optional - Teile, für die das Customer Self Repair-Verfahren optional - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 100
ügbar. Wenn Sie Hilfe benötigen, können Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen : componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendr - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 101
HP siguiente (http://www.hp.com/go/selfrepair). Customer Self Repair Veel onderdelen in HP HP (of een HP Service Partner HP Service HP Service Partner om via de telefoon technische ondersteuning te ontvangen. HP de diagnóstico, a HP (ou fornecedores/parceiros de serviço da HP) concluir que o reparo - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 102
entanto, se desejar que a HP as substitua, pode haver ou HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP HP para que um técnico o ajude por telefone. A HP especifica HP. Nos casos em que isso for necessário, é preciso enviar a peça com defeito à HP - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 103
Technical support 103 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 104
Technical support 104 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 105
abnormal end ACU Array Configuration Utility ADU Array Diagnostics Utility AMP Advanced Memory Protection ASR Automatic Server Recovery BBWC battery-backed write cache BMC baseboard management controller FC Fibre Channel iLO 2 Integrated Lights-Out 2 IML Integrated Management Log ORCA Option ROM - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 106
PMP Performance Management Pack POST Power-On Self Test PSP ProLiant Support Pack PXE Preboot Execution Environment RBSU ROM-Based Setup Utility RILOE Remote Insight Lights-Out Edition SAS serial attached SCSI SATA serial ATA SIM Systems - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 107
VCA Version Control Agent VCRM Version Control Repository Manager Acronyms and abbreviations 107 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 108
of system 51, 57 configuration parameters 56 configuration tools 57 configuration, network 52 configuring graphics expansion blade with HBA 19 connecting to the network 26 connection problems 72 connectors 6 contact information 96 contacting HP 96 creating a disk image 55, 56 CSR (customer - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 109
hardware options installation 30 health driver 61 health LEDs 7, 8, 9, 10, 72 help resources 96 HP c-Class Blade SUV Cable 6, 7, 12, 48 HP contact information 96 HP Insight Control server deployment 53 HP Insight Diagnostics 64 HP Insight Diagnostics survey functionality 64 HP Insight Remote Support - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 110
number 60 series number 88 server blade release lever 6 server blade removal 14 server fault indications flowchart 82 server features and options 30 server options, installing 30 server specifications 95 service notifications 72 setting up a network 52 Setup 26 Smart Update Manager 67 Index 110 - HP BladeSystem c7000 | HP ProLiant WS460c G6 Workstation Blade with WS460c Graph - Page 111
62 T Taiwan battery recycling notice 93 technical support 96 telephone numbers 96 troubleshooting 68, 72 troubleshooting flowcharts 72 troubleshooting resources 68 troubleshooting, firmware upgrade utility 68 U UDIMM configuration 39 updating drivers 51 updating the system ROM 62 updating, FCA
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HP ProLiant WS460c G6 Workstation Blade with
WS460c Graphics Expansion Blade
User Guide
Abstract
This guide provides operation information for the HP ProLiant WS460c G6 Workstation Blade with WS460c Graphics Expansion Blade. This guide
is for technicians that install, administer, and troubleshoot servers and storage systems.
Part Number: 592162-005
February 2011
Edition: 5