HP C7745NB HP SureStore Tape Autoloader Model 1/9 User and Service Guide
HP C7745NB - SureStore DLT Tape Autoloader 1/9 Manual
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- HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 1
hp surestore tape autoloader user and service guide model 1/9 Part Number: C9254-90000 Edition 4 November 2002 © 2002 Hewlett-Packard Company - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 2
about support and service. HP Product: HP Surestore Tape Autoloader Model 1/9. Duration of limited warranty: One Year 1. HP warrants HP hardware, be either new or like-new. 2. HP warrants that HP software will not fail to execute its programming instructions, for the period specified above, due to - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 3
concepts or operating instructions. Caution Cautions call the required conditions. In This Manual Chapter 1 Chapter 2 Chapter Troubleshooting: Describes how to understand error conditions, find error information, interpret LEDs, and troubleshoot autoloader problems Support: Includes support - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 4
History Edition 1 Edition 2 Edition 3 Edition 4 May 2000: C7145-90000 Initial printing. November 2000: C7145-90005 Added references to the HP Tape Library and Autoloader Drive Manual for specific information for all drive and media types available with the autoloader. Added information about - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 5
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Autoloader Installation 1 Chapter Overview This chapter contains information on the following: Identifying Product Components on page 12 Understanding Autoloader Features on page 14 Preparing the Autoloader for Installation on page 17 Installing the Autoloader into a Rack on page 21 Preparing the - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 12
. One tape cartridge included for data backup. Describes installation, operation, configuration, and troubleshooting information. You can find localized versions of the manual at http://www.hp.com/support. Describes installation and configuration procedures. Includes two kits: one for the barcode - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 13
Chapter 1 Note Visit http://www.hp.com/support to view localized versions of the manual, access the HP Library & Tape Tools support diagnostic utility, and obtain backup software information for the autoloader. Table 2 Additional Accessories Component Description Remote management card kit - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 14
Understanding Autoloader Features Front Panel Overview Remember to: Remove the internal packaging inside the autoloader front door (see Preparing the Autoloader for Installation on page 17). Install the pull-out information tab in the front slot (see Preparing the Autoloader for Installation on page - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 15
Chapter 1 Back Panel Overview 1 Autoloader controller card 2 Power supply 3 Remote management card (optional) 4 Drive module Chapter 1 Understanding Autoloader Features 15 - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 16
Internal Overview The autoloader includes the following tape storage components: Removable magazine with slots numbered 1-6 Internal back storage slots with slots numbered 7-9 16 Understanding Autoloader Features Chapter 1 - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 17
Chapter 1 Preparing the Autoloader for Installation To prepare the autoloader for installation, remove the internal packaging from the autoloader and install the pull-out information tabs. Removing Internal Packaging Figure 1 Caution Do not power on the autoloader before removing the internal - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 18
Installing the Pull-Out Information Tab Select the tab in the language that you prefer, and insert it into the slot on the front of the autoloader (see Front Panel Overview on page 14). The tab will snap into place when you push it to the back of the slot. Note You might need to forcefully push - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 19
the cosmetic enclosure and feet (see Installing a Standalone Autoloader in a Rack on page 20): Back 56 cm (22 inches) for cooling and service. Front 86 cm (34 inches) for operator access. Rackmounted configuration (see Rackmounting the Autoloader on page 22) Above Requires 6 EIA (26.67 - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 20
Installing a Standalone Autoloader in a Rack To install a standalone autoloader into a rack, remove the cover and feet by following these steps: 1. Remove the cover by loosening the four T15 screws (two on each side of the autoloader) that secure the cover to the chassis (see Figure 3). 2. Lift the - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 21
Chapter 1 Installing the Autoloader into a Rack The rackmount tray holds two autoloaders side-by-side and requires 6 EIA (26.67cm or 10.5 inches) of clearance in the rack. For standalone autoloaders, see Preparing the Host for Installation on page 28. Tools and Parts Table 4 Ensure that you have - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 22
Rackmounting the Autoloader Remember to: Remove the cosmetic enclosure and feet if you are installing a standalone autoloader into a rack (see Installing a Standalone Autoloader in a Rack on page 20). Rackmounting Overview Here is an overview of the rackmounting procedures that are described on the - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 23
rack by following the steps below: a. Using the clip nut template as a guide, install four clip nuts into each front column of the rack, ensuring that the see Figure 4). b. Using the same side of the clip nut template as a guide, install two clip nuts into each back column of the rack. The grey clip - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 24
5). You will need one hold-down bar for each autoloader. a. Align the guide pin on the hold-down bar with the top hole on the inside edge of the mounting rail. b. Loosely install one 10-32 flat-head screw below the guide pin. 3. Align the front of the mounting rail with the two bottom clip nuts, - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 25
T-20 screws on each side of the tray front to secure the tray to the installed spacer brackets on the rack. You might need to support the tray while you are tightening the screws. Installing the Tray 8. Using two people or an appropriately rated lift, install the autoloader onto the right - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 26
these steps: Insert the right trim bracket on the right side of the autoloader by aligning the slotted holes on the trim bracket with the guide pins on the autoloader (the right and left trim brackets are different, (see Figure 7 on page 26). - If you are only installing one autoloader, install - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 27
Chapter 1 Figure 8 10. Check that the trim bracket (or filler panel) aligns with the 55-mm spacer bracket on the rack. Tighten the screw on the trim bracket and filler panel to secure the parts together and secure the autoloader to the rack. Installing the Autoloader Chapter 1 Installing the - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 28
to the host computer user manual and SCSI bus adapter card instructions, and follow these general steps Ensure the host SCSI bus adapter card is supported by your software application. Do not connect can use HP Library & Tape Tools to identify available SCSI IDs. See Using HP Library & Tape Tools - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 29
Chapter 1 Connecting and Powering on the Autoloader Remember to: Remove the internal packaging inside the autoloader (see Figure 1 on page 17). Refer to the ANSI SCSI specification and SCSI Cable Specifications on page 116 for more information on cable length requirements. Connect the autoloader as - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 30
Figure 9 Caution To disconnect all power from the autoloader, pull the power cord from the outlet. 9. Go to the front of the autoloader, and power it on by pressing the power (standby) switch in the top right corner. After the power-up test completes, you will see the default Home screen on the - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 31
can view the software compatibility matrix at http://www.hp.com/go/storage. Install the HP Library & Tape Tools diagnostic/installation check utility available at http://www.hp.com/support/TapeTools onto your host system (if your operating system supports this tool). This utility verifies that the - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 32
& Tape Tools You can also check the installation with HP Library & Tape Tools available from www.hp.com/support/TapeTools. With HP Library & Tape Tools installed on your host computer, you can do the following and more: Identify all SCSI and Fibre Channel devices connected to your - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 33
configuration and diagnostic guide at www.hp.com/go/support. Search for the library model and then select [Manuals]. You can also and expanding the device tree to view the autoloader's SCSI adapter. If you are using HP-UX, run an ioscan as root. For Sun Solaris: 1. Close all open applications and - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 34
34 Verifying the Host Configuration Chapter 1 - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 35
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Open Door Administration Information Operations Change Configuration Run Test Online Drive Repair Set Date and Time Upgrade Drive Firmware Service Information Operations Change Configuration Run Test (with additional capability) Online Drive Repair Set Date and Time Upgrade Drive Firmware - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 40
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■ Configuration Options Random Mode (still available on the SCSI bus) Autodetect Mode (default, still available on the SCSI bus) Stacker Mode (not available on the SCSI bus) Choose Circular On/Off Autoload = Off Choose Circular On/Off Choose Autoload On/Off - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 62
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flashing amber? Yes. Follow the recommendations on the front panel and in this manual. No, solid amber There is no hardware error. The autoloader is partially available If the error cannot be resolved, call service for remote resolution. If the error still cannot be resolved, replace the - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 71
Slow or busy Data not streaming Power unstable Not properly cabled or configured Server Hardware problems BIOS settings Incorrect or conflicting drivers Insufficient memory Processor too slow Hard drive configuration too slow Backup Software Incorrect software configuration Configuration changes - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 72
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Review the soft error log to: Monitor and track components that might fail. See error history to determine why other errors have occurred. Identify the reason for backup software timeouts. - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 74
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Verify the autoloader hardware is correctly operating. Verify the software is supported and correctly configured. Look for connection errors with the host and network. Ensure the LED on the front panel is not flashing amber. Flashing amber - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 80
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3 1 2 Differential SCSI HVDS Library Controller Card Ready - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 82
3 1 2 Differential SCSI LVDS Controller Card Ready - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 83
1 10/100 Base T ACT LNK 2 RS-232 Ready 3 - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 84
1 2 Attention Drive Power - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 85
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Australia China Hong Kong India Indonesia Japan Korea Outside Seoul Malaysia New Zealand Penang Philippines Singapore Taiwan Thailand Vietnam + 61 3 8877 8000 + 86 (0) 10 6564 5959 800 96 7729 + 91 11 682 6035 + 62 21 350 3408 + 81 3 3335 8333 + 82 2 3270 0700 080 999 0700 + 60 3 - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 139
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Media access control address - a unique hardware-based address that identifies each node on a network. Partly Available - HP C7745NB | HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 148
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model 1/9
hp
surestore tape
autoloader
user and
service guide
Part Number: C9254-90000
Edition 4
November 2002
© 2002 Hewlett-Packard Company