HP CB783A User Guide

HP CB783A Manual

HP CB783A manual content summary:

  • HP CB783A | User Guide - Page 1
    HP Officejet J4500 All-in-One series User Guide 1 4 ghi 2 abc 3 def 5 jkl 6 mno 7 pqrs 8 tuv 9 wxyz #* 0 #- OK Podręcznik użytkownika
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    HP Officejet J4500 All-in-One series User Guide
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    . The device doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach. Support For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's Web site at www.hp.com/ accessibility. For accessibility
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    14 Use the HP photo and imaging software 14 Load originals ...15 Load an original on the scanner glass 16 Load an original in the automatic document feeder (ADF 16 Select print media ...17 Tips for selecting and using print media 17 Understand specifications for supported media 18 Understand
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    an original to fit onto letter or A4 paper 34 Copy a legal-size document onto letter paper 34 Adjust the lightness and darkness of your job ...39 6 Fax Send a fax ...40 Send a basic fax ...41 Send a fax manually from a phone 41 Send a fax using monitor dialing 42 Send a fax from memory 43
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    manually ...48 Set up backup fax ...49 Reprint received faxes from memory 50 Poll to receive a fax ...50 Forward faxes to another number 51 Set the paper tabs ...65 HP Printer Utility (Mac OS 66 Open the HP Printer Utility 66 HP Printer Utility panels 66 Understand the self-test report 66 3
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    reinstall the software 95 8 Maintain and troubleshoot Work with ink cartridges ...98 Supported ink cartridges 98 Handle the ink cartridges 99 Replace the ink cartridges 99 Align the ink cartridges 102 Clean the ink cartridges 104 Clean the ink cartridge contacts 105 Clean the area around the
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    142 Software installation suggestions 143 Clear jams ...144 Clear paper jams ...144 Avoid paper jams ...146 A HP supplies and accessories Order printing supplies online 147 Supplies ...147 HP media ...147 B Support and warranty Hewlett-Packard limited warranty statement 149 Obtain electronic
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    numbers 151 Placing a call ...151 After the phone support period 151 Additional warranty options 152 HP Quick Exchange Service (Japan 152 Call HP Korea customer support 152 Prepare the device for shipment 153 Remove the ink cartridges before shipment 153 Pack the device ...154 C Device
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    print settings, calibrate the device, clean the ink cartridges, print the configuration page, order supplies online, and find support information from the Web site. For more information, see HP Printer Utility (Mac OS). The HP Printer Utility is typically installed with the device software
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    HP Web sites HP telephone support HP photo and imaging software help Control Panel Guide Description Location • Ink levels • Ink cartridge health status Provide the latest printer software, and product and support information. www.hp.com/support www.hp.com Lists information to contact HP
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    (continued) 4 Scanner glass 5 Automatic document feeder Printing supplies area 1 Front access door 2 Ink cartridges Back view 1 Rear universal serial bus (USB) port 2 Power input 3 1-LINE (fax) 4 2-EXT (phone) Understand the device parts 9
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    on or off. The Power button is lit when the device is on. The light blinks while performing a job. When the device is turned off, a minimal amount of power is still supplied. To completely disconnect the power supply, turn the device off, and then unplug the power cord. Low ink indicator 10 Get
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    ) Label 17 18 Name and Description Original loaded indicator Paper jam indicator Connection information Description USB connection Printer sharing Recommended number of connected computers for best performance Supported software features One computer connected with a USB cable to the rear USB
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    a menu, press the menu button for the function you want to use. • Scan menu: Presents a list of destinations. Some destinations require the HP Photosmart Software to be loaded. • Copy menu: Menu options include: ◦ Selecting copy quantities ◦ Reducing/enlarging ◦ Selecting media type and size • Fax
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    warning message is Low On Ink. Error messages Error messages communicate Power button to turn off the device, and then turning it on again. If a critical error persists, service is required. For more information, see Support option that you want to change, use one of the following methods: • Press a
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    , then the icon for that feature does not appear in the HP Solution Center. If the HP Solution Center on your computer does not contain any icons, an this, use the Control Panel in Windows to completely uninstall the HP Photosmart Software, and then reinstall the software. For more information, see
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    point serves as the launching pad for the HP photo and imaging software and services. To open the HP Photosmart Software on a Windows computer 1. Do one of the following: • On the Windows desktop, double-click the HP Photosmart Software icon. • In the system tray at the far right of the Windows
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    glass. TIP: For more help on loading an original, refer to the guide along the edge of the glass. 3. Close the lid. Load an original in can copy, scan, or fax a one-sided, single- or multiple-page, A4- or letter-size document by placing it in the document feeder tray. CAUTION: Do not load photos
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    pages were detected. TIP: For more help on loading originals in the automatic document feeder, refer to the diagram engraved in the document feeder tray. 2. Slide the width guides see Understand specifications for supported media. • Load only one type of media at a time into a tray. • Load media
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    trays. For more information, see Understand specifications for supported media. • To prevent jams, poor print quality, and other printing problems provides longer drying time and ensures that the ink dries completely before the next page is delivered to the main tray. • Remove each sheet as it prints
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    Understand supported sizes Media size Standard media sizes 8.5 x 13 inches (216 x 330 mm) U.S. Legal (216 x 356 mm; 8.5 x 14 inches) A4 (210 x 297 (same dimension as 5 x 7 inches) Borderless (13 x 18 cm), same dimension as 5 x 7 inches Borderless (8.5 x 11 inches) Main tray Select print media 19
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    x 5.83 inches) Borderless A6 card (105 x 148.5 mm; 4.13 x 5.83 inches) Hagaki** (100 x 148 mm; 3.9 x 5.8 inches) Photo media Photo media (102 x 152 mm; 4 x 6 inches) Main tray 20 Use the device
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    with plain and inkjet hagaki from Japan Post only. It is not compatible with photo hagaki from Japan Post. Understand supported media types and weights Tray Main tray Type Paper Weight 60 to 105 g/m2 (16 to 28 lb bond) Transparencies Photo media Labels 280 g/m2 (75 lb bond) Capacity
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    Chapter 2 (continued) Tray Type Envelopes Cards Main tray All supported media Weight 75 to 90 g/m2 (20 to 24 lb bond envelope) Up to 200 g/m2 (110 lb index) Capacity Up to 30 sheets (17 mm or 0.67 inch stacked) Up to 80 cards Up to 100 sheets of plain paper (text printing) Set minimum
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    sure the stack of media aligns with the right and back edges of the tray, and does not exceed the line marking in the tray. NOTE: Do not load paper while the device is printing. 2. Slide the media guides in the tray to adjust them for the media size that you have loaded. 3. Pull out
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    media. For more information, see Load media. 2. On the File menu, click Page Setup. 3. Verify that the correct printer is selected. 4. Select the media size. 5. To set a custom media size: a. Click Manage Custom Sizes in the Paper Size pull-down menu. b. Click New and type a name for the size in
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    correct printer is selected. 5. Select the borderless media size, and then click OK. 6. Click File, and then click Print. 7. Open the Paper Type/Quality panel. 8. Click the Paper tab, and then select the media type from the Paper type drop- down list. NOTE: Borderless printing is not supported on
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    photo media, select the manual feed option. 11. HP Solution Center (Windows): Open the HP Solution Center and follow the instructions in the onscreen Help. • HP Device Manager (Mac OS): Launch HP the name, and then press OK. ◦ To delete one entry or all entries: Select Delete Speed Dial, press
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    to each group (with up to 50 characters for each fax number). • HP Solution Center (Windows): Open the HP Solution Center and follow the instructions in the onscreen Help. • HP Device Manager (Mac OS): Launch HP Device Manager, click Information and Settings, and then select Fax Speed Dial Settings
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    a print job Change print settings You can change print settings (such as paper size or type) from an application or the printer driver. Changes made from an application take precedence over changes made from the printer driver. However, after the application is closed, the settings return to the
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    Change settings (Mac OS) To change the settings 1. On the File menu, click Page Setup. 2. Verify that the correct printer is selected. 3. Change the settings that you want (such as paper size), and then click OK. 4. On the File menu, click Print to open the print driver. 5. Change the settings that
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    HP photo and imaging software is only available on the Mac OS. NOTE: If you are copying a document when a fax arrives, the fax is stored in the device memory until the copying finishes. This can reduce the number of fax pages Make sure you have paper loaded in the main tray. 2. Place your original
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    also be performed using the HP Photosmart Studio Software (Mac OS). See the software's Help for more information. Set the copy paper size You can set the paper size on the device. The paper size you select should match what is loaded in the main tray. To set the paper size from the device control
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    paper loaded in the main tray. Paper type Plain paper HP Bright White Paper HP Premium Presentation Paper, Matte Other inkjet papers HP Premium Plus Photo Papers HP Premium Photo Papers HP Advanced Photo Paper HP Everyday Photo Paper, Semi-gloss HP Everyday Photo Paper, Matte Other photo papers HP
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    ink and extends the life of your ink cartridges. To change the copy quality from the device control panel 1. Make sure you have paper loaded in the main tray the appropriate paper quality appears, and then press OK. 6. Press Start. NOTE: Copy functions can also be performed using the HP Photosmart
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    you have paper loaded in the main tray. 2. Place your original face down on the scanner glass. 3. Press the left arrow or right arrow to select Copy B&W or Copy Color, and then press OK. 4. Press right arrow until Reduce / Enlarge appears, and then press OK. 5. Press right arrow until Full Page 91
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    1. Make sure you have paper loaded in the main tray. 2. Place your original face one of the following: • Press right arrow to darken the copy, and then press OK. • Press the left arrow to lighten the copy, and then press OK. 6. Press Start. NOTE: Copy functions can also be performed using the HP
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    white bands appear in light- to medium-gray areas To copy an overexposed photo from the device control panel 1. Make sure you have paper loaded in the main tray. 2. Place your original face down on the scanner glass. 3. Press the left arrow or right arrow to select Copy B&W or Copy Color, and
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    from the device control panel only. NOTE: You can also use the HP Photosmart Software to scan an image, including panorama images. Using this scanning. To verify that the printer software is running on a computer running Windows, look for the device icon in the system tray at the lower-right side
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    HP photo and imaging software 1. On the computer, open the HP photo and imaging software. For more information, see Use the HP photo and imaging software. 2. See the onscreen Help for further instructions WIA-compliant and works with programs that support TWAIN-compliant and WIA-compliant scanning
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    not recognize the program during the installation. See the onscreen Help for the HP photo and imaging software for information about how to create a link to the word-processing program. The OCR software does not support scanning colored text. Colored text is always converted to black-and-white text
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    computer, you can use the HP photo and imaging software to perform fax procedures Receive a fax • Change fax settings • Fax over the Internet • Test fax setup • Use reports • Cancel a fax Send a fax You the fax. • Send a basic fax • Send a fax manually from a phone • Send a fax using monitor dialing • Send
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    page black-and-white fax by using the device control panel. NOTE: If you need printed confirmation that your faxes were successfully sent, enable fax confirmation before sending any faxes. TIP: You can also send a fax manually are only available with the HP Officejet J4660 All-in-One. To send a basic
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    you hear the fax tones from the receiving fax machine. To send a fax manually from an extension phone 1. Load your originals. For additional information, see Load soon and cause your PIN not to be recognized by the calling card service. If this is the case, you can create a speed dial entry
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    fax machine. After the device scans the pages into memory, you can immediately remove the originals from the document feeder tray. NOTE: You can only send a device automatically sends your fax at the specified time. You can only schedule one fax to be sent at a time. You can continue to send faxes
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    the keypad, press Speed Dial to select a speed dial, or press Redial/Pause to redial the last number dialed. 7. Press Start. The device scans all pages and the scheduled time appears on the display. The fax is sent at the scheduled time. To cancel a scheduled fax 1. Press the left arrow or
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    device control panel or you can press the Speed Dial button repeatedly (HP Officejet J4660 only). 4. Press Start. If the device detects an original loaded . NOTE: If the recipient's fax machine only supports black-and-white faxes, the HP All-in-One automatically sends the fax in black and white.
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    transmission speed and quality of faxed black-andwhite documents. If the receiving fax machine does not support the resolution you have chosen, the HP All-in-One sends faxes at the highest resolution supported by the receiving fax machine. NOTE: You can only change the resolution for faxes that you
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    NOTE: The Lighter / Darker setting applies to black-and-white faxes only, not color faxes. When you exit the Fax menu, this option returns to the default setting unless you set your changes as the default. To change the Lighter / Darker setting from the device control panel 1. Load your originals.
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    the number of fax pages stored in memory. • Receive a fax manually • Set up as manual faxing. Use the instructions in this section to receive a manual fax. manually 1. Make sure the device is turned on and you have paper loaded in the main tray. 2. Remove any originals from the document feeder tray
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    If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine. 5. that prevents the device from printing the faxes (for example, if the device runs out of paper). The device continues to store incoming faxes as long as there is memory available. (If the
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    1. Make sure you have paper loaded in the main tray. 2. Press Setup. 3. Power button. All faxes stored in memory are deleted from memory when you turn off the power. Poll to receive a fax Polling allows the HP All-in-One to send. NOTE: The HP All-in-One does not support polling pass codes. Polling
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    for received faxes You can select the paper size for received faxes. The paper size you select should match what is loaded in your main tray. Faxes can be printed on letter, A4, or legal paper only. NOTE: If an incorrect paper size is loaded in the main tray when you receive a fax, the fax does
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    is reduced to fit on one page, if possible. If this feature is turned off, information that does not fit on the first page is printed on a second page. Automatic Reduction is useful when you receive a legal-size fax and letter-size paper is loaded in the main tray. To set automatic reduction from
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    no. - or To manually enter a fax number to When the Delete Another? prompt appears, do one of the following: • If you want to eliminate the hassle of dealing with bulky paper files. Received faxes are saved as TIFF supported on Windows. NOTE: Faxes stored in the device memory will be lost if power is
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    one Paper must be loaded in the input tray. To start the Fax to PC Setup Wizard from the Solution Center 1. Open the Solution Center. For more information, see Use the HP Solution Center (Windows). 2. Select Settings, and then select Fax to PC Setup Wizard. 3. Follow the onscreen instructions
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    original settings. Change fax settings After completing the steps in the getting started guide that came with the device, use the following steps to change the your name and fax number on the top of every fax you send. HP recommends that you set up the fax header by using the software that you
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    faxes. • Turn off the Auto Answer setting if you want to receive faxes manually. You must be available to respond in person to the incoming fax call that allows you to have several phone numbers on one phone line. When you subscribe to this service, each number is assigned a different ring pattern.
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    assign one ring pattern to voice calls and another ring pattern to fax calls. HP recommends distinctive ring service, use the default ring pattern, which is All Rings. NOTE: The HP fax cannot receive Turn off error correction only if you are having trouble sending or receiving a fax, and you want
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    is Fast. If you use one of the following, setting the fax speed to a slower speed might be required: • An Internet phone service • A PBX system • Fax over Internet Protocol (FoIP) • An integrated services digital network (ISDN) service If you experience problems sending and receiving faxes, you
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    review the report for information on how to fix the problem and rerun the test. To test fax setup 1. Set up the device for faxing according to your particular home or office setup instructions. 2. Make sure the ink cartridges are installed, and that full-size paper is loaded in the main tray before
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    test fails, review the report for more information on how to fix any problems found. Use reports You can set up the device to print error reports and confirmation reports automatically for each fax you send and receive. You can also manually sent, follow these instructions to enable fax confirmation
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    your fax to send from memory, you can include an image of the first page of the fax on the Fax Sent Confirmation report. Press Setup, press Fax arrow to select Fax Error, and then press OK. 4. Press right arrow to select one of the following, and then press OK. Send & Receive Off On Fax Send On
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    HP photo and imaging software 1. At the computer, open the HP photo and imaging software. For more information, see Use the HP photo and imaging software. 2. See the onscreen Help for the HP photo and imaging software for further instructions The device prints any pages it has already started
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    tools • Understand the self-test report • Set up faxing Printer driver • Toolbox Mac OS • Device control panel • HP Printer Utility • Monitor the device • Administer the device Monitor the device This section provides instructions ink cartridges. Ink cartridge information: Click the Estimated Ink
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    then press Date and Time. Perform device maintenance tasks: Click the Device Services tab. • Change tray settings: Click Paper Handling from the Printer Settings panel. • Perform device maintenance tasks: Open the Information and Support panel, and then click the option for the task that you want
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    the self-test report. • Align the Ink Cartridges: Guides you through aligning the ink cartridges. For more information, see Align the ink cartridges. • Clean the Ink Cartridges: Guides you through cleaning the ink cartridgeys. For more information, see Clean the ink cartridges. • Back of Page Smear
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    HP Web site where you can find support for the device, register the device, and find information about returning and recycling used printing supplies. Understand the self-test report Use the self-test report to: • View current device information and ink cartridge status • Help troubleshoot problems
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    Report, select Self-Test, and then press OK. • HP Printer Utility (Mac OS): Click Device Information from the Information and Support panel, and then click Print Configuration Page. Set up faxing for the device After completing all the steps in the getting started guide, use the instructions in this
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    faxing, determine which kind of phone system your country/region uses. The instructions for fax setup differ depending on whether you have a serial- or NOTE: If you have a parallel-type phone system, HP recommends you use the 2-wire phone cord supplied with the device to connect it to the telephone
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    ) • Case B: Set up the device with DSL • Case C: Set up the device with a PBX phone system or an ISDN line • Case D: Fax with a distinctive ring service on the same line • Case E: Shared voice/fax line • Case F: Shared voice/fax line with voice mail • Case G: Fax line shared with computer modem (no
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    that allows you to have several phone numbers on one phone line. When you subscribe to this service, each phone number will have a different ring pattern second or third column based on your phone system. Step-by-step instructions are included for each case in the sections that follow. If you have
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    you use the phone cord supplied in the box to connect one end to your telephone wall jack and the other end to the port labeled 1-LINE on the back of the device. If you use another phone cord, you might experience problems sending and receiving faxes. Other equipment/services sharing your fax line
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    , and voice mail service (You answered Yes to phone cord supplied in the box with the device, connect one end cords you might already have in your home or office. 2. Turn on the Auto Answer setting. 3. (Optional) Change the Rings to Answer setting to the lowest setting (two rings). 4. Run a fax test
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    different from the phone cords you might already have in your home or office. As only one phone cord is supplied, you may will need to obtain additional phone cords for this setup. 3. Connect an additional phone cord from the DSL filter to the telephone wall jack. 4. Run a fax test. Set up faxing
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    allow you to configure the ports for specific phone equipment. For example, you might have assigned one port for telephone and Group 3 fax and another port for multiple purposes. If you have problems when connected to the fax/phone port of your ISDN converter, try using the port designated for
  • HP CB783A | User Guide - Page 79
    up the device with a distinctive ring service 1. Using the phone cord supplied in the box with the device, connect one end to your telephone wall jack, Answer setting to the lowest setting (two rings). 5. Run a fax test. The device automatically answers incoming calls that have the ring pattern you
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    line 1. Using the phone cord supplied in the box with the device, connect one end to your telephone wall device to answer calls manually, turn off the Auto Answer setting. 4. Run a fax test. If you pick mail service at the same phone number you use for fax calls. You must receive faxes manually; this
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    phone cord supplied in the box with the device, connect one cords you might already have in your home or office. 2. Turn off the Auto Answer setting. 3. Run a fax test. You must be available to respond in person to incoming fax calls, or the device cannot receive faxes. You must initiate the manual
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    back of the device. 3. Using the phone cord supplied in the box with the device, connect one end to your telephone wall jack, then connect Rings to Answer setting to the lowest setting (two rings). 7. Run a fax test. When the phone rings, the device automatically answers after the number of rings
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    send faxes, follow these instructions to set up your fax. 1 Telephone wall jack 2 Parallel splitter 3 DSL/ADSL filter Connect one end of the phone filter from your DSL provider. 2. Using the phone cord provided in the box with the device, connect one end to the DSL filter, and then connect
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    parallel splitter to the wall jack. 6. Run a fax test. When the phone rings, the device automatically answers after both fax and telephone calls, use these instructions to set up your fax. There are to see if it has one or two phone ports. • If your computer has only one phone port, you will need
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    splitter to the port labeled 2-EXT on the back of the device. 4. Connect a phone to the parallel splitter. 5. Using the phone cord supplied in the box with the device, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the
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    faxes. To set up the device to answer calls manually, turn off the Auto Answer setting. 8. Run a fax test. NOTE: If your computer has two telephone ports these instructions if your computer has a DSL/ADSL modem 1 Telephone wall jack 2 Parallel splitter 3 DSL/ADSL filter 4 Phone cord supplied
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    service will need to be connected to additional DSL filters, otherwise you will experience noise when making voice calls. 2. Using the phone cord supplied in the box with the devices, connect one splitter to the wall jack. 7. Run a fax test. When the phone rings, the device automatically answers
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    recorded on your answering machine, and you probably will not be able to receive faxes with the device. 3. Using the phone cord supplied in the box with the device, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the
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    use standard phone cords for these supported by your device. (The maximum number of rings varies by country/ region.) 8. Run a fax test HP one or two phone ports. • If your computer has only one phone port, you will need to purchase a parallel splitter, as shown below. (A parallel splitter has one
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    "1-LINE" port To set up the device on the same phone line as a computer with one phone port 1. Remove the white plug from the port labeled 2-EXT on the back of the HP device. 2. Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone
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    after a low number of rings. 9. Change the Rings to Answer setting on the HP device to the maximum number of rings supported by your HP device. (The maximum number of rings varies by country/region.) 10. Run a fax test. NOTE: If you are using a computer with two telephone ports, you do not need
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    Telephone wall jack 2 Parallel splitter 3 DSL/ADSL filter 4 Phone cord provided with the device connected to the 1-LINE port on the back (optional) NOTE: You will need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not
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    with DSL/ADSL service will need to be connected to the phone cord supplied in the box with the device, connect one end to supported by the device. NOTE: The maximum number of rings varies by country/region. 9. Run a fax test a computer DSL modem, follow these instructions to set up your fax. Case
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    mail service at the same phone number you use for fax calls. You must receive faxes manually; this to see if it has one or two phone ports. • If your computer has only one phone port, you will need Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to
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    cord supplied in the box with the device, connect one a fax test. You hp.com/at/faxconfig www.hp.com/de/faxconfig www.hp.com/ch/fr/faxconfig www.hp.com/ch/de/faxconfig www.hp.com/uk/faxconfig www.hp.fi/faxconfig www.hp.dk/faxconfig www.hp.se/faxconfig www.hp.no/faxconfig www.hp.nl/faxconfig www.hp
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    to install a printer driver on Windows 2000, Windows XP, or Windows Vista. When setting up the device, HP recommends that you On the CD menu, click the appropriate installation option and follow the onscreen instructions. 4. When prompted, turn on the device and connect it to the computer
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    allow the Found New Hardware wizard to perform an automatic search for the printer driver. 2. Select the check box for specifying the driver location, and ensure D), and then click OK. 5. Click Next and follow the onscreen instructions. 6. Click Finish to close the Found New Hardware wizard. The
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    click Printers or Printers and Faxes. - Or Click Start, click Control Panel, and then double-click Printers. Click Install Software and follow the onscreen instructions. 4. If necessary, share the device must have IP addresses. (AppleTalk is not supported.) • The device that is being shared must
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    you have reinstalled the software. 2. Press the Power button to turn off the device. 3. On the Windows taskbar, click Start, select Programs or All Programs, select HP, select Officejet J4500 Series, and then click Uninstall. 4. Follow the onscreen instructions. 5. If you are asked whether you would
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    computer. 9. Press the Power button to turn the device instructions. When the software installation is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray HP Officejet All-in-One Series, and then click Change/Remove or Uninstall/Change. Follow the onscreen instructions
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    reinstall the software, insert the device Starter CD into your computer's CD- ROM drive. 6. On the desktop, open the CD-ROM, and then double-click HP All-in-One Installer. 7. Follow the onscreen instructions and also see To install the software. Uninstall and reinstall the software 97
  • HP CB783A | User Guide - Page 102
    Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Troubleshoot installation issues • Clear jams Work with ink cartridges This section contains the following topics: • Supported ink cartridges • Handle the ink cartridges • Replace the ink cartridges • Align
  • HP CB783A | User Guide - Page 103
    problems, or even permanent damage. Replace the ink cartridges Follow these instructions when the ink level is low. NOTE: When the ink level for an ink cartridge is low, a message appears on the display. You can also check the ink levels by using the printer Toolbox (Windows) or the HP Printer
  • HP CB783A | User Guide - Page 104
    click one of the shopping links on the page. To replace the ink cartridges 1. Make sure the device is on. CAUTION: If the HP All-in-One is ink cartridge to release it. If you are replacing the tri-color ink cartridge, remove the ink cartridge from the slot on the left. 100 Maintain and troubleshoot
  • HP CB783A | User Guide - Page 105
    gray photo ink cartridge, remove the ink cartridge from the slot on the right. 4. Pull the ink cartridge toward you out of its slot. 5. If you are removing the black ink cartridge in order to install the photo or gray photo ink cartridge, store the black ink cartridge in the ink cartridge protector
  • HP CB783A | User Guide - Page 106
    paper is loaded in the input tray, then press OK. 10. Load the ink cartridge alignment sheet face down on the scanner glass in the front right corner with the top of the page to the right, and then press OK. For more information, see Load an original on the scanner glass. The HP All-in-One
  • HP CB783A | User Guide - Page 107
    , the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again. If the alignment fails again, you might have a defective sensor or ink cartridge. Contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click
  • HP CB783A | User Guide - Page 108
    plain white paper into the input tray. 2. HP Printer Utility (Mac OS): Open the HP Printer Utility. For more information, see HP Printer Utility (Mac OS). Click Align and follow the onscreen instructions. The HP All-in-One prints an ink cartridge alignment sheet. 3. Load the ink cartridge alignment
  • HP CB783A | User Guide - Page 109
    can damage the ink cartridge or the HP All-in-One. To clean the ink cartridge contacts 1. Turn on the device and open the ink cartridge door. The print carriage moves to the far right side of the device. 2. Wait until the print carriage is idle and silent, and then unplug the power cord from the
  • HP CB783A | User Guide - Page 110
    as described here. NOTE: Clean the area around the ink nozzles only if you continue to see streaks and smudges on your printed pages after you have already cleaned the ink cartridges by using the device control panel or the software you installed with the HP All-in-One. 106 Maintain and troubleshoot
  • HP CB783A | User Guide - Page 111
    back of the device. NOTE: Depending how long the HP All-in-One is unplugged, the date and time might be erased. You might need to reset the date and time later, when you plug the power cord back in. 3. Lightly press down on the ink cartridge to release it, and then pull it toward you
  • HP CB783A | User Guide - Page 112
    do not have an ink cartridge protector, you can order one from HP Support. For more information, see Support and warranty. You can also use an airtight container, such as a plastic tub. Make sure the nozzles are not touching anything when you store the ink cartridges. 108 Maintain and troubleshoot
  • HP CB783A | User Guide - Page 113
    ink cartridge from the ink cartridge protector ▲ Press down on the top of the ink cartridge protector to release the ink cartridge, then gently remove the ink cartridge out of the ink cartridge protector. Clean the device This section provides instructions copies to a certain page size. • Clean the
  • HP CB783A | User Guide - Page 114
    . Clean the exterior NOTE: Before cleaning the device, turn off the power and unplug the power cord from the electrical socket. Use a soft, damp, lint-free cloth If the automatic document feeder picks up multiple pages or if it does not pick up plain paper, you can clean the rollers and separator
  • HP CB783A | User Guide - Page 115
    or faxes, clean the mylar strip in the ADF. To clean the rollers or separator pad 1. Remove all originals from the document feeder tray. 2. Lift the automatic document feeder cover (1). This provides easy access to the rollers (2) and separator pad (3), as shown below. 1 Automatic document feeder
  • HP CB783A | User Guide - Page 116
    reset the date and time later, when you plug the power cord back in. 2. Lift the cover of the automatic document feeder until it stops, and then gently pry the cover to release the catch. 3. Continue lifting the automatic document feeder cover to the vertical position. 112 Maintain and troubleshoot
  • HP CB783A | User Guide - Page 117
    paper jams. • For paper-feed problems, such as the paper skew and paper pick, see Solve paper-feed problems. • Power light is on and not blinking. When the device is turned on for the first time, it takes approximately 12 minutes to initialize it after the ink cartridges are installed. • Power cord
  • HP CB783A | User Guide - Page 118
    -recoverable error has occurred Disconnect all cables (such as power cord and USB cable), wait about 20 seconds, and reconnect the cables. If the problem persists, visit the HP Web site (www.hp.com/ support) for the latest troubleshooting information, or product fixes and updates. 114 Maintain and
  • HP CB783A | User Guide - Page 119
    information, see General troubleshooting tips and resources. sure you are not using a phone cord to connect the device. Check any personal page printed Clean the ink cartridge Complete the ink cartridge cleaning procedure. For more information, see Clean the ink cartridges. Solve printing problems
  • HP CB783A | User Guide - Page 120
    for the media loaded in the trays. • Make sure the page settings in the printer driver match the page size of media loaded in the tray. More than one page is being picked For more information on paper-feed problems, see Solve paper-feed problems. There is a blank page in the file Check the file
  • HP CB783A | User Guide - Page 121
    , the problem may be page, then ejects the paper Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are not low on ink. For more information, see Manage the device and Work with ink cartridges. HP cannot guarantee the quality of non-HP ink cartridges
  • HP CB783A | User Guide - Page 122
    HP ink cartridges. Check the paper quality The paper might be too moist or too rough. Make sure the media meets HP specifications, and try to print again. For more information, see Understand specifications for supported media. Check the type of media loaded in the device Make sure the tray supports
  • HP CB783A | User Guide - Page 123
    supported media. Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are not low on ink. For more information, see Manage the device and Work with ink cartridges. HP cannot guarantee the quality of non-HP ink cartridges. Clean the ink cartridge The ink
  • HP CB783A | User Guide - Page 124
    not low on ink. For more information, see Manage the device and Work with ink cartridges. HP cannot guarantee the quality of non-HP ink cartridges. Clean the ink cartridge The ink cartridges may need to be cleaned. For more information, see, Clean the ink cartridges. 120 Maintain and troubleshoot
  • HP CB783A | User Guide - Page 125
    text or graphics Check the ink cartridges Make sure the ink cartridges are not low on ink. For more information, see Work with ink cartridges. HP cannot guarantee the quality of non-HP ink cartridges. Solve paper-feed problems Media is not supported for the printer or tray Use only media that is
  • HP CB783A | User Guide - Page 126
    up • Fan the media before loading. • Make sure the paper guides are set to the correct markings in the tray for the media size you are loading. Also make sure the guides are snug, but not tight, against the stack. • Make sure the tray is not overloaded with paper. 122 Maintain and troubleshoot
  • HP CB783A | User Guide - Page 127
    Clear paper jams. • Check the trays Make sure that media is loaded. See Load media for more information. Copies are blank • Check the media The media might not meet Hewlett-Packard media specifications (for example, the media is too moist or too rough). See Understand specifications for supported
  • HP CB783A | User Guide - Page 128
    size. • The HP photo and imaging software Hewlett-Packard media specifications (for example, the media is too moist or too rough). See Understand specifications for supported media for more information. • Too light or dark Try adjusting the contrast and copy-quality settings. 124 Maintain and troubleshoot
  • HP CB783A | User Guide - Page 129
    ADF input tray is not page, then ejects the paper Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are not low on ink. For more information, see Manage the device and Work with ink cartridges. HP cannot guarantee the quality of non-HP ink cartridges
  • HP CB783A | User Guide - Page 130
    Chapter 8 Solve scan problems If the following topics do not help, see Support and warranty for information about HP support. NOTE: If you are starting the scan from a computer, see the software Help for troubleshooting information. • Scanner did nothing • Scan takes too long • Part of the document
  • HP CB783A | User Guide - Page 131
    set to automatically perform a specific task other than the one that you are attempting. See the onscreen Help for the HP photo and imaging software for instructions about changing the properties. Text cannot be edited • Check on the original does not scan well, if at all. Solve scan problems 127
  • HP CB783A | User Guide - Page 132
    ink dots form unwanted patterns that can be detected when the image is scanned or printed or when the image appears on a screen. If the following suggestions do not solve the problem sure to use the media guides when you place the original the device for cleaning instructions. ◦ The defects might
  • HP CB783A | User Guide - Page 133
    use the scanned page. ◦ Use on colored paper. • Unwanted lines Ink, glue troubleshooting information for the device. If the device is not set up properly for faxing, you might experience problems when sending faxes, receiving faxes, or both. If you are having faxing problems, you can print a fax test
  • HP CB783A | User Guide - Page 134
    , plug the power cord in again, and then turn the power on. Run the test again. If the test fails again, continue reviewing the troubleshooting information in this section. • Try to send or receive a test fax. If you can send or receive a fax successfully, there might not be a problem. • If you
  • HP CB783A | User Guide - Page 135
    ready for faxing. If the Fax Hardware Test continues to fail and you experience problems faxing, contact HP Support. Go to www.hp.com/ support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. The "Fax Connected to Active Telephone
  • HP CB783A | User Guide - Page 136
    the device directly to the telephone wall jack. The "Using Correct Type of Phone Cord with Fax" test failed Solution: • Make sure you used the phone cord supplied in the box with the device to connect to the telephone wall jack. One end of the phone cord should be 132 Maintain and troubleshoot
  • HP CB783A | User Guide - Page 137
    or more pieces of the equipment is causing problems; try adding them back one at a time and rerunning the test each time, until you identify which piece of equipment is causing the problem. • Try connecting a working phone and phone cord to the telephone wall jack that you are using for the device
  • HP CB783A | User Guide - Page 138
    the test might fail and you might have problems sending cord that came with the device. If you do not use the supplied phone cord cord that came with the device, run the fax test again. After you resolve any problems found, run the fax test cord supplied in the box with the device, connect one end
  • HP CB783A | User Guide - Page 139
    the Fax Line Condition Test fails without the other equipment, connect the device to a working phone line and continue reviewing the troubleshooting information in this section. • If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into
  • HP CB783A | User Guide - Page 140
    HP cord supplied in the box with the device to connect to the telephone wall jack. One end of the phone cord cord to the telephone wall jack that you are using for the device and check for a dial tone. If you do not hear a dial tone, call your local telephone company for service the problem and how
  • HP CB783A | User Guide - Page 141
    line with a DSL service, the DSL modem remove power for at support. • If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord problems sending a manual fax Solution: NOTE: This possible solution applies only in the countries/regions that receive a 2-wire phone cord
  • HP CB783A | User Guide - Page 142
    the phone cord supplied in the box with the device to connect to the "1-LINE" port 3 Telephone • If you are sending a fax manually from service, see Case F: Shared voice/fax line with voice mail. For information on receiving faxes manually, see Receive a fax manually. 138 Maintain and troubleshoot
  • HP CB783A | User Guide - Page 143
    prevents the device from receiving fax calls. • If you have an answering machine on the same phone line with the device, you might have one of the following problems: ◦ Your answering machine might not be set up properly with the device. ◦ Your outgoing message might be too long or too loud to
  • HP CB783A | User Guide - Page 144
    the other equipment, one or more pieces of the other equipment is causing problems; try adding them back one at a time and service could be interfering with the recipient's phone line. You can also ask the recipient to check the receiving fax machine for any problems. 140 Maintain and troubleshoot
  • HP CB783A | User Guide - Page 145
    of rings and the device to answer in the maximum number of rings supported. (The maximum number of rings varies by country/region.) In this phone cord adaptor, see the documentation that came with it. To extend your phone cord 1. Using the phone cord supplied in the box with the device, connect one
  • HP CB783A | User Guide - Page 146
    connections • Make sure that any cords and cables that you are using are in good working order. • Make sure that the power cord is connected securely to both the device and to a working power outlet. • Make sure that the phone cord is connected to the 1-LINE port. 142 Maintain and troubleshoot
  • HP CB783A | User Guide - Page 147
    the message on the device control panel. • Ensure power cord and other cables are working, and are firmly connected to the device. • All packing tapes and materials are removed from the device. • Duplexer is locked into place. • Paper is loaded correctly in the tray, and is not jammed in the device
  • HP CB783A | User Guide - Page 148
    computer system • Make sure that your computer is running one of the supported operating systems. • Make sure that the computer meets Using paper that is too thick or too thin for the device. • Trying to add paper to the document feeder tray while the device is feeding pages. To clear a paper jam
  • HP CB783A | User Guide - Page 149
    are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the device, more paper jams are likely to occur. 3. Close the cover of the automatic document feeder. Clear jams
  • HP CB783A | User Guide - Page 150
    to fit snugly against all paper. Make sure the paper-width guide does not bend the paper in the input tray. • Do not force paper too far forward in the input tray. • Use paper types that are recommended for the device. For more information, see Understand specifications for supported media. • Do not
  • HP CB783A | User Guide - Page 151
    Ink Level tab, click Shop Online. • HP Printer Utility (Mac OS): Click Supplies Status from the Information and Support panel, click the Shop for HP Supplies drop-down menu, and then choose Online. Supplies • HP media HP media To order media such as HP Premium Plus Photo Paper or HP Premium Paper
  • HP CB783A | User Guide - Page 152
    and troubleshoot suggests solutions to common problems. If your device is not operating correctly and those suggestions did not solve your problem, try using one of the following support services to obtain assistance. This section contains the following topics: • Hewlett-Packard limited warranty
  • HP CB783A | User Guide - Page 153
    Hewlett-Packard limited warranty statement Hewlett-Packard limited warranty statement 149
  • HP CB783A | User Guide - Page 154
    following topics: • Before you call • Support process • HP support by phone • Additional warranty options • HP Quick Exchange Service (Japan) • Call HP Korea customer support Before you call Visit the HP Web site (www.hp.com/support) for the latest troubleshooting information, or product fixes and
  • HP CB783A | User Guide - Page 155
    • Software and driver updates for the HP All-in-One • Valuable troubleshooting information for common problems • Proactive device updates, support alerts, and HP newsgrams that are available when you register the HP All-in-One 3. Call HP support. Support options and availability vary by device
  • HP CB783A | User Guide - Page 156
    plans are available for the HP All-in-One at additional costs. Go to www.hp.com/ support, select your country/region and language, then explore the services and warranty area for information about the extended service plans. HP Quick Exchange Service (Japan) For instructions on how to pack your
  • HP CB783A | User Guide - Page 157
    HP Customer Support or returning to the point of purchase, you are requested to send the device in for service, make sure you remove and keep the following items before returning your device: • The ink cartridges • The power cord, USB cable, and any other cable connected to the device • Any paper
  • HP CB783A | User Guide - Page 158
    thumb and forefinger and pulling it firmly toward you. 4. Place the ink cartridges in an airtight plastic container so they will not dry out, and put them aside. Do not send them with the device unless the HP customer support call agent instructs you to. 5. Close the front access door and wait a few
  • HP CB783A | User Guide - Page 159
    shipping label on the outside of the box. 3. Include the following items in the box: • A complete description of symptoms for service personnel (samples of print quality problems are helpful). • A copy of the sales slip or other proof of purchase to establish the warranty coverage period. • Your
  • HP CB783A | User Guide - Page 160
    mode, noise levels per ISO 7779) Ink cartridges Black and tri-color ink cartridge Supply yields Visit www.hp.com/pageyield/ for more information on estimated ink cartridge yields. Device languages HP PCL 3 GUI Duty cycle Up to 3000 pages per month Device control panel language support
  • HP CB783A | User Guide - Page 161
    hp.com/support/ Operating system compatibility • Windows 2000, Windows XP Home, Windows XP Professional, Windows XP Professional x64, Windows Vista, Windows Vista x64 NOTE: For Windows 2000 and Windows XP x64, only printer Recommended requirements • Windows 2000 Service Pack 4: Intel Pentium III or
  • HP CB783A | User Guide - Page 162
    in memory. • Manual fax send and receive. • Automatic busy redial up to five times (varies by model). • Confirmation and activity reports. • CCITT/ITU Group 3 fax with Error Correction Mode. • 33.6 Kbps transmission. • 3 seconds per page speed at 33.6 Kbps (based on ITU-T Test Image #1 at standard
  • HP CB783A | User Guide - Page 163
    Hz (± 3Hz) Output voltage: 32 Vdc, LPS (600 mA min) Power consumption 17 watts printing Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779) Sound pressure (bystander position) LpAd 56 (dBA) Sound power LwAd 7.0 (BA) Acoustic emission specifications (print in Draft mode
  • HP CB783A | User Guide - Page 164
    FCC statement • Notice to users in Korea • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about the power cord • RoHS notices (China only) • Noise emission statement for Germany • Notice to users of the U.S. telephone network: FCC requirements • Notice to users of
  • HP CB783A | User Guide - Page 165
    has been tested and found to instructions by one or Hewlett-Packard Company 3000 Hanover Street Palo Alto, Ca 94304 (650) 857-1501 Modifications (part 15.21) The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by HP
  • HP CB783A | User Guide - Page 166
    Appendix D VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord RoHS notices (China only) Toxic and hazardous substance table Noise emission statement for Germany Geräuschemission LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN
  • HP CB783A | User Guide - Page 167
    FCC compliant telephone cord and modular plug called. Too many devices on one line might result in failure service. If you experience trouble with this equipment, please contact the manufacturer, or look elsewhere in this manual bottom of each transmitted page or on the first page of transmission, the
  • HP CB783A | User Guide - Page 168
    total des numéros REN ne dépasse pas 5. Basé sur les résultats de tests FCC Partie 68, le numéro REN de ce produit est 0.0B. This equipment meets ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if
  • HP CB783A | User Guide - Page 169
    vendor or Hewlett-Packard Company if additional product support is necessary . In the unlikely event of problems with loop disconnect dialing, it HP All-in-One enthalten ist, an die Wandsteckdose (TAE 6) Code N an. Dieses HP HP device must be connected to Telecommunication Network through a line cord
  • HP CB783A | User Guide - Page 170
    with the marketing name (HP Officejet J4500 All-in-One series) or product number. Power Adapter: Hewlett-Packard Company 16399 West Bernardo Drive San Diego, CA 92127-1899, USA HP Officejet product identifier in the regulatory documentation and test reports, this number should not be confused
  • HP CB783A | User Guide - Page 171
    product stewardship program Hewlett-Packard is committed the following topics: • Paper use • Plastics • Material safety data sheets • Recycling program • HP inkjet supplies recycling program ink cartridges and ink cartridges free of charge. For more information, go to the following Web site: www.hp
  • HP CB783A | User Guide - Page 172
    for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Évacuation des équipements usag da rottamare portandole al luogo di raccolta indicato per il riciclaggio delle apparecchiature elettriche ed elettroniche. La
  • HP CB783A | User Guide - Page 173
    Star® notice This product is designed to reduce power consumption and save natural resources without compromising product office products. ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines
  • HP CB783A | User Guide - Page 174
    support period 151 align ink cartridges 102 answer ring pattern change 56 parallel phone systems 74 answering machine fax tones recorded 141 set up with fax (parallel phone systems) 84 set up with fax and modem 85 automatic document feeder (ADF) capacity 16 clean 110 feeding problems, troubleshoot
  • HP CB783A | User Guide - Page 175
    test, fax 132 critical error messages 13 custom-sized media guidelines 18 print on 23 sizes supported 21 customer support electronic 150 Korea 152 phone support 150 warranty 152 cut-off pages, troubleshoot 116 D dark images, troubleshoot Device Services tab, Toolbox (Windows) 65 dial tone test,
  • HP CB783A | User Guide - Page 176
    , troubleshoot 125 graphics incompletely filled on copies 125 ink not filling in 119 look different from original scan 128 missing lines or dots 121 groups, speed-dial set up 26 H hardware, fax setup test 130 header, fax 55 help 148 see also customer support Help button 10 Hewlett-Packard Company
  • HP CB783A | User Guide - Page 177
    replace ink cartridges 99 manual faxing receive 48 send 41, 42 margins setting, specifications 22 media ADF capacity 16 borderless printing 25 clear jams 144 HP, order 147 load tray 23 print on custom-sized 23 selecting 17 skewed pages 122 specifications 18 supported sizes 19 troubleshoot feeding
  • HP CB783A | User Guide - Page 178
    clear jams 144 illustration 9 receive faxes auto answer mode 56 automatically 48 blocking numbers 52 forwarding 51 manually 48 polling 50 rings to answer 56 troubleshoot 135, 138 recycle ink cartridges 167 redial options, setting 58 reduce fax 52 reduce/enlarge copies resize to fit letter 34 resize
  • HP CB783A | User Guide - Page 179
    Services tab 65 Estimated Ink Level tab 65 Information tab 65 opening 65 transparencies copy 32 tray capacity 21 media sizes supported 19 media types and weights supported 21 trays capacities 21 clear jams 144 load media 23 locating 8 media sizes supported 19 paper guides illustration 8 troubleshoot
  • HP CB783A | User Guide - Page 180
    118 media not picked up from tray 122 missing lines or dots 121 missing or incorrect information 116 multiple pages are picked 122 nothing prints 115 paper-feed problems 121 power 114 print 114 print quality 117 receive faxes 135, 138 scan 126 scan quality 128 self-test report 66 send faxes 135, 137
  • HP CB783A | User Guide - Page 181
  • HP CB783A | User Guide - Page 182
    © 2008 Hewlett-Packard Development Company, L.P. www.hp.com/support Podręcznik użytkownika
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HP Officejet J4500 All-in-One series
User Guide