HP CM750A User Guide
HP CM750A Manual
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HP CM750A manual content summary:
- HP CM750A | User Guide - Page 1
OFFICEJET PRO 8600 User Guide - HP CM750A | User Guide - Page 2
- HP CM750A | User Guide - Page 3
HP Officejet Pro 8600 e-Allin-One series User Guide - HP CM750A | User Guide - Page 4
where no one can step on or trip over the line cord, and the line cord cannot be damaged. 7. If the product does not operate normally, see Solve a problem. 8. There are no user-serviceable parts inside. Refer servicing to qualified service personnel. Accessibility The printer provides a number of - HP CM750A | User Guide - Page 5
the printer control panel...14 Overview of buttons and lights 14 HP Officejet Pro 8600 14 HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium 15 Control-panel display icons 15 Change printer settings...18 Select the mode...18 Change printer settings 18 Finding the printer model number - HP CM750A | User Guide - Page 6
36 Print documents (Mac OS X 37 Print brochures...37 Print brochures (Windows 37 Print brochures (Mac OS X 38 Print on envelopes...38 43 Print borderless documents (Windows 43 Print borderless documents (Mac OS X 43 HP ePrint...44 Print on both sides (duplexing 44 3 Scan Scan an original...46 - HP CM750A | User Guide - Page 7
manually...67 Set up backup fax...68 Reprint received faxes from memory 68 Poll to receive a fax...69 Forward faxes to another number numbers 70 Add numbers to the junk fax list 71 Remove numbers from the junk fax list 71 Print a Junk Fax Report 72 Receive faxes to your computer using HP services - HP CM750A | User Guide - Page 8
Services...88 8 Work with ink cartridges Information on ink cartridges and the printhead 89 Check the estimated ink levels 90 Print with one or more depleted cartridges 90 Replace the ink cartridges...90 Store printing supplies...92 Usage information collection...92 9 Solve a problem HP support - HP CM750A | User Guide - Page 9
up HP Direct Digital Filing (Windows)...133 Solving HP Digital Fax problems 133 Solve memory device problems 135 The printer cannot read the memory device 135 The printer cannot read photos on the memory device 136 Solve wired (Ethernet) network problems 136 General network troubleshooting 136 - HP CM750A | User Guide - Page 10
be opened 144 Troubleshoot installation issues 145 Hardware installation suggestions 145 HP software installation suggestions 146 Solve network problems 146 Understand the Printer Status Report 147 Printhead maintenance...149 Clean the printhead...149 Align the printhead...150 Reinstall the - HP CM750A | User Guide - Page 11
for supported media 164 Set minimum margins 167 Guidelines for printing on both sides of a page 168 Print specifications...168 Copy specifications...168 Fax specifications...168 Scan specifications...169 Web Services and HP website specifications 169 Web Services specifications 169 HP website - HP CM750A | User Guide - Page 12
online 193 Supplies...193 Ink cartridges and printheads 193 HP media...194 C Additional fax setup Set up faxing (parallel phone systems 195 Select the correct fax setup for your home or office 196 Case A: Separate fax line (no voice calls received 198 Case B: Set up the printer with DSL 199 - HP CM750A | User Guide - Page 13
and using firewall rules 220 Reset network settings...222 Set up the printer for wireless communication 222 Before you begin...222 Set up the printer on your wireless network 223 Set up the printer using the HP printer software 223 Set up the printer using the Wireless Setup Wizard 223 Set up - HP CM750A | User Guide - Page 14
1 Get started This guide provides details about how to use the printer and how to resolve problems. • Accessibility • Eco • Understand the printer parts • Use the printer control panel • Finding the printer model number • Select print media • Load an original on the scanner glass • Load an original - HP CM750A | User Guide - Page 15
(eco button) on the printer's control panel display, touch Screen Brightness, and then set the desired option. NOTE: The printer's Sleep Mode and Schedule On and Off features are temporarily not available if one or more of the ink cartridges are missing. After the cartridge is reinstalled, these - HP CM750A | User Guide - Page 16
Chapter 1 Understand the printer parts This section contains the following topics: • Front view • Printing supplies Control-panel display (differs based on the printer model that you have) 10 Control panel (differs based on the printer model that you have) 11 Document feeder tray 12 Width guides - HP CM750A | User Guide - Page 17
area 43 2 1 1 Ink cartridge access door 2 Ink cartridges 3 Printhead latch 4 Printhead Back view 1 Fax port (1-LINE ) 2 Fax port (2-EXT) 3 Ethernet network port 4 Rear universal serial bus (USB) port 5 Power input 6 Automatic two-sided printing accessory (duplexer) Understand the printer parts 13 - HP CM750A | User Guide - Page 18
• Control-panel display icons • Change printer settings Overview of buttons and lights The following diagrams and related tables provide a quick reference to the printer control panel features for each printer model. For more information, see Finding the printer model number. HP Officejet Pro 8600 - HP CM750A | User Guide - Page 19
HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium 12 3 4 8 5 7 6 Label 1 2 3 4 5 6 7 8 Name and Description Wireless icon: The icon is lit when the 802.11 wireless feature is on. Home button: Returns to the home screen from any other screen. Control-panel display: Touch the - HP CM750A | User Guide - Page 20
a screen where you can make a scan, or change scan settings. Displays a screen where you can use HP Apps. For more information, see Printer Apps. Displays a screen where you can adjust photo printing options. Displays the Setup screen for generating reports, changing fax and other maintenance - HP CM750A | User Guide - Page 21
. Provides more information about the printer's features. HP Officejet Pro 8600 model Displays a screen where you can see information about the ink cartridges, including fill levels. This icon has a red border when an ink cartridge needs attention. NOTE: Ink level warnings and indicators provide - HP CM750A | User Guide - Page 22
management tools. This section contains the following topics: • Select the mode • Change printer settings Select the mode The main menu of the control-panel display shows the available modes for the printer. NOTE: To select a mode, touch the (left arrow) or the (right arrow) to see the available - HP CM750A | User Guide - Page 23
printer, this printer has a specific model number. You can use this number when obtaining support and to help determine which supplies or accessories are available for your printer. The model number is printed on a label located on the inside of the ink cartridge access door, near the ink cartridges - HP CM750A | User Guide - Page 24
lasting documents. HP Iron-on Transfers (for color fabrics or for light or white fabrics) are the ideal solution for creating custom T-shirts from your digital photos. To order HP papers and other supplies, go to www.hp.com. Go to Shop for Products and Services, and select Ink, toner and paper - HP CM750A | User Guide - Page 25
hp.com. Go to Shop for Products and Services and select Ink, toner and paper. NOTE: At this time, some portions of the HP website are available in English only. Tips for selecting and using media For the best results, observe the following guidelines. • Always use media that conforms to the printer - HP CM750A | User Guide - Page 26
correctly if the glass and lid backing are not clean. For more information, see Maintain the printer. To load an original on the scanner glass Use these steps to load an original on the loading an original, refer to the engraved guides along the edge of the glass. 3. Close the lid. 22 Get started - HP CM750A | User Guide - Page 27
one-sided, single- or multiple-page, A4- or Letter-size document by placing it in the automatic document feeder tray. CAUTION: Do not load photos in the ADF; this might cause damage to your photos. Use only media that is supported by the printer the printer model. To the display indicating guides - HP CM750A | User Guide - Page 28
instructions to load standard media. 1. Pull out Tray 1. 2. Insert the media print-side down in the center of the tray. Make sure the stack of media aligns with the line on the width guide, and is not higher than the paper stack line on the guide. NOTE: Do not load paper while the printer - HP CM750A | User Guide - Page 29
4. Pull out the extension on the output tray. Load envelopes To load envelopes Use these instructions to load an envelope. 1. Pull out Tray 1. 2. Insert the envelopes print-side down and load according to the graphic. Make sure the stack of envelopes - HP CM750A | User Guide - Page 30
instructions to load photo paper. 1. Pull out Tray 1. 2. Insert the media print-side down in the center of the tray. Make sure the stack of media aligns with the line on the width guide, and is not higher than the paper stack line on the guide. NOTE: Do not load paper while the printer - HP CM750A | User Guide - Page 31
-size media Use these instructions to load custom-size media. CAUTION: Use only custom-size media that is supported by the printer. For more information, see the width guide, and is not higher than the paper stack line on the guide. NOTE: Do not load paper while the printer is printing. Load media - HP CM750A | User Guide - Page 32
photo light is not blinking. Also, never insert more than one memory card at a time as this can also damage files on the memory cards. NOTE: The printer does not support encrypted memory cards. For more information on the supported memory cards, see Memory device specifications. To insert a memory - HP CM750A | User Guide - Page 33
might need to upgrade the camera firmware. For more information, see the supported USB devices, see Memory card specifications. Install the accessories This section contains the following topics: • Install the duplexer • Install Tray 2 • Configure trays • Turn on accessories in the printer driver - HP CM750A | User Guide - Page 34
the unit; use them only for removing the unit from the printer. Install Tray 2 NOTE: This feature is available with some models of the printer. Tray 2 can hold up to 250 sheets of plain paper. For ordering information, see HP supplies and accessories. To install Tray 2 1. Unpack the tray, remove - HP CM750A | User Guide - Page 35
To load Tray 2 1. Pull the tray out of the printer by grasping under the front of the tray. 2. Insert the paper print-side down in the center of the tray. Make sure the stack of paper aligns with the line on the width guide, and does not exceed the line marking on the - HP CM750A | User Guide - Page 36
tray settings to meet your printing needs. I want to... Follow these steps Load both trays with the same media, and • have the printer pick media from one tray if the other one is empty. • Load media in Tray 1 and Tray 2. For more information, see Load media. Make sure tray lock is disabled - HP CM750A | User Guide - Page 37
. Turn on accessories in the printer driver • To turn on accessories (Windows) • To turn on accessories on (Mac OS X) To turn on accessories (Windows) 1. Click Start, point to Settings, and then click Printers or Printers and Faxes. - Or Click Start, click Control Panel, and then double-click - HP CM750A | User Guide - Page 38
to wipe dust, smudges, and stains off of the case. The exterior of the printer does not require cleaning. Keep fluids away from the interior of the printer, as well as from the printer control panel. Clean the automatic document feeder If the automatic document feeder picks up multiple pages or - HP CM750A | User Guide - Page 39
position causing problems with the ink cartridges and print quality issues. CAUTION: HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system. Never turn off the printer when ink cartridges are - HP CM750A | User Guide - Page 40
Select print media. Choose a print job to continue: Print documents Print brochures Print on envelopes Print photos Print on special and custom-size paper Print borderless documents Print documents Follow the instructions for your operating system. • Print documents (Windows) • Print documents (Mac - HP CM750A | User Guide - Page 41
see any options, click the blue disclosure triangle next to the Printer pop-up menu. 7. Click Print to begin printing. Print brochures Follow the instructions for your operating system. • Print brochures (Windows) • Print brochures (Mac OS X) NOTE: To print from email messages and attachments using - HP CM750A | User Guide - Page 42
Click OK. 7. Click Print or OK to begin printing. Print brochures (Mac OS X) 1. Load paper in the tray. For more printer are sharply creased. NOTE: For more information about printing on envelopes, see the documentation available with the software program you are using. Follow the instructions - HP CM750A | User Guide - Page 43
File menu in your software application, click Print. 4. Make sure the printer you want to use is selected. 5. Select the appropriate envelope size in your printout. Photo paper should be flat before printing. Follow the instructions for your operating system. • Print photos on photo paper (Windows) - HP CM750A | User Guide - Page 44
the Grayscale drop-down menu, and then select one of the following options: • High-Quality Grayscale: uses all the available colors to print your photo in grayscale. This creates smooth and natural shades of gray. • Black Ink Only: uses black ink to print your photo in grayscale. The gray shading - HP CM750A | User Guide - Page 45
. 3. Follow the instructions on the control panel display to select, edit, or print the photos. Print on special and custom-size paper If your application supports custom-size paper, set the size in the application before printing the document. If not, set the size in the printer driver. You might - HP CM750A | User Guide - Page 46
custom-size paper (Mac OS X) NOTE: Before you can print on custom-size paper, you must set up the custom size in the HP software provided with the printer. For instructions, see Set up custom sizes (Mac OS X). 1. Load the appropriate paper in the tray. For more information, see Load media. 2. Select - HP CM750A | User Guide - Page 47
are printing the image. NOTE: Not all applications support borderless printing. Follow the instructions for your operating system. • Print borderless documents not see a Page Setup menu item, go to step 3. b. Make sure the printer you want to use is selected in the Format For pop-up menu. c. Select - HP CM750A | User Guide - Page 48
to the Internet (either using an Ethernet cable or wireless connection) • A device that has a functioning email capability Follow the instructions on the printer's control panel to enable and set up the printer's web services. For more information, see www.hp.com/go/ePrintCenter. Print on both sides - HP CM750A | User Guide - Page 49
not see a Page Setup menu item, go to step 4. b. Make sure the printer you want to use is selected in the Format For pop-up menu. c. Select From the File menu in your software application, click Print. 5. Make sure the printer you want to use is selected. 6. Select the paper size from the Paper Size - HP CM750A | User Guide - Page 50
scan problems. This section contains the following topics: • Scan an original • Scan using Webscan • Scanning documents as editable text Scan an original NOTE: Your printer and computer must be connected and turned on. NOTE: If you are scanning an original from the printer control panel or from - HP CM750A | User Guide - Page 51
. Scan to a memory card You can scan directly to a memory card from the printer control panel without using a computer or the HP software provided with the printer. To scan an original to a memory card from the printer control panel Use these steps to scan an original to a memory card. 1. Load your - HP CM750A | User Guide - Page 52
scan documents as editable text, you must install the HP software included with the printer. For more information, see Scanning documents as editable following guidelines for scanning documents as editable text. Follow the instructions for your operating system. Windows 1. Load your original print- - HP CM750A | User Guide - Page 53
PDF shortcut from the list, and then select Searchable PDF (.pdf) from the File Type drop-down menu. 4. To start the scan, click Scan, and then follow the onscreen instructions at the top level of the hard disk. 3. From the HP Scan menu, click Preferences. 4. Select the Documents preset from the - HP CM750A | User Guide - Page 54
scanner glass or ADF window is clean. When the printer scans the document, smudges or dust on the as "m." ƕ The text is on a colored background. Colored backgrounds can cause images in the foreground to , use the Editable Text (OCR) or Save as PDF shortcuts. In Mac OS X, use the Documents preset. - HP CM750A | User Guide - Page 55
features are only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. This section contains the following topics: • What are HP Digital Solutions? • Requirements • Set up HP Digital Solutions • Use the HP Digital Solutions What are HP Digital Solutions? HP Digital Solutions - HP CM750A | User Guide - Page 56
used to log onto the network. NOTE: HP Direct Digital Filing does not support Active Directory. For Scan to Email, Fax to Email NOTE: Scan to Email and Fax to Email are only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. • A valid email address • Outgoing SMTP server - HP CM750A | User Guide - Page 57
must have created and configured the folder you are using on a computer connected to the network. You cannot create a folder from the printer's control panel. Also, make sure the folder preferences are set to provide read and write access. For more information about creating folders on the network - HP CM750A | User Guide - Page 58
the printer to scan documents and send them to one or more email addresses as attachments-without additional scanning software. You do not need to scan files from your computer and attach them to email messages. NOTE: Scan to Email is only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro - HP CM750A | User Guide - Page 59
must use the printer's embedded web displayed in your computer's default web browser. For more information about the embedded web server, see Embedded web server Mac OS X 1. Open HP Utility. For more information, see HP Utility (Mac OS X). 2. Click Scan to Email. 3. Follow the onscreen instructions - HP CM750A | User Guide - Page 60
Email. You cannot use both at the same time. NOTE: Fax to Email is only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. Received faxes are saved as TIFF (Tagged Image File Format) or PDF files. CAUTION: HP Digital Fax is available for receiving black-and-white faxes only - HP CM750A | User Guide - Page 61
HP Digital Solutions To use the HP Digital Solutions available with the printer, follow the appropriate instructions. Use HP Folder. 3. On the control-panel display, select the name that supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. Use the HP Digital Solutions 57 - HP CM750A | User Guide - Page 62
automatic document feeder (ADF). 2. Touch Scan, and then touch Email. 3. On the control-panel display, select the name that corresponds to the Outgoing Email Profile you want to use. 4. Email is only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. 58 HP Digital Solutions - HP CM750A | User Guide - Page 63
a blackand-white copy of the color original, while selecting Start Color produces a fullcolor copy of the color original. Change copy settings You can customize copy jobs using the various settings available from the printer's control panel, including the following: • Number of copies • Copy paper - HP CM750A | User Guide - Page 64
. To change copy settings for a single job 1. Touch Copy. 2. Select the copy function settings you want to change. 3. Touch Start Black or Start Color. To save the current settings as defaults for future jobs 1. Touch Copy. 2. Make any changes to the copy function settings, and then touch Settings - HP CM750A | User Guide - Page 65
• Change fax settings • Fax and digital phone services • Fax over Internet Protocol • Use reports Send a fax You can send a fax in a variety of ways. Using the printer control panel, you can send a black-and-white or color fax. You can also send a fax manually from an attached phone. This allows you - HP CM750A | User Guide - Page 66
manually from a phone or by using monitor dialing. These features allow you to control the pace of your dialing. They are also useful when you want to use a calling card to charge the call and you have to respond to tone prompts while dialing. To send a standard fax from the printer control panel - HP CM750A | User Guide - Page 67
Load an original in the automatic document feeder (ADF). 2. Touch Fax. 3. Dial the number by using the keypad on the phone that is connected to the printer. NOTE: Do not use the keypad on the control panel of the printer when manually sending a fax. You must use the keypad on your phone to dial the - HP CM750A | User Guide - Page 68
Touch Fax, and then touch Start Black or Start Color. If the printer detects an original loaded in the automatic document feeder, you hear a dial tone. 3. When you hear the dial tone, enter the number by using the keypad on the printer control panel. 4. Follow any prompts that might occur. TIP: If - HP CM750A | User Guide - Page 69
at the specified time. You can only schedule one fax to be sent at a time. You can continue to send faxes normally, however, while a fax is scheduled. NOTE: You can only send scheduled faxes in black-and-white. To schedule a fax from the printer control panel 1. Load your originals. For additional - HP CM750A | User Guide - Page 70
Send Fax Later message on the display. - OR - Touch Fax, If the printer detects an original loaded in the automatic document feeder, it sends the document to each number in the longer send or receive faxes in color. To change the ECM setting from the control panel 1. From the Home screen, touch - HP CM750A | User Guide - Page 71
. NOTE: If you are copying a document when a fax arrives, the fax is stored in the printer memory until the copying finishes. This can reduce the number of fax pages stored in memory. • Receive a fax manually • Set up backup fax • Reprint received faxes from memory • Poll to receive a fax • Forward - HP CM750A | User Guide - Page 72
faxes, the printer stops answering incoming fax calls. NOTE: If you receive a fax that is too large, such as a very detailed color photo, it Log. The Fax Log is not deleted when the printer is turned off. To set backup fax from the printer control panel 1. Touch (right arrow), and then select Setup. - HP CM750A | User Guide - Page 73
printer control panel 1. Touch Fax, and then select Fax Settings or Other Methods. 2. Touch Poll to Receive. 3. Enter the fax number of the other fax machine. 4. Touch Start Fax. Forward faxes to another number You can set up the printer to forward your faxes to another fax number. A received color - HP CM750A | User Guide - Page 74
reduction from the printer control panel 1. Touch (right arrow), and then select Setup. 2. Touch Fax Setup, and then select Advanced Fax Setup. 3. Touch Automatic Reduction, and then select On or Off. Block unwanted fax numbers If you subscribe to a caller ID service through your phone provider - HP CM750A | User Guide - Page 75
Select from Caller ID History. - or To manually enter a fax number to block, touch Enter new number. 7. After entering a fax number to block, touch Done. NOTE: Make sure you enter the fax number as it appears on the control-panel display, and not the fax number that appears on the fax header of the - HP CM750A | User Guide - Page 76
of blocked junk fax numbers. To print a printer is connected to a network using an Ethernet cable or a wireless connection, you can use HP Digital Fax instead. For more information, see HP black-and-white faxes only. Color faxes are printed instead of at all times. Only one computer can act as the - HP CM750A | User Guide - Page 77
Utility. You can turn off Fax to PC or Fax to Mac and disable printing faxes from the printer's control panel. To modify settings from the printer's control panel 1. Touch (right arrow), and then touch Setup. 2. Touch Fax Setup, touch Basic Fax Setup, and then touch Fax to PC. 3. Select the setting - HP CM750A | User Guide - Page 78
entries • Print a list of speed-dial entries Set up and change speed-dial entries You can store fax numbers as speed-dial entries. To set up speed-dial entries 1. On the printer's control panel, touch (right arrow), and then touch Setup. 2. Touch Fax Setup, and then select Speed Dial Setup. 3. Touch - HP CM750A | User Guide - Page 79
entries You can store groups of fax numbers as group speed-dial entries. To set up group speed-dial entries NOTE: Before you can create a group speed-dial entry, you must have already created at least one speed-dial entry. 1. On the printer's control panel, touch (right arrow), and then touch Setup - HP CM750A | User Guide - Page 80
The fax header prints your name and fax number on the top of every fax you send. HP recommends that you set up the fax header by using the HP software provided with the printer. You can also set up the fax header from the printer control panel, as described here. NOTE: In some countries/regions - HP CM750A | User Guide - Page 81
recommends that you request double or triple rings for a fax number. When the printer detects the specified ring pattern, it answers the call and receives the fax. TIP: You can also use the Ring Pattern Detection feature in the printer's control panel to set distinctive ring. With this feature, the - HP CM750A | User Guide - Page 82
you have multiple numbers on the same telephone line. Touch Yes to continue. 6. Do one of the following: • Touch the ring pattern assigned by your telephone company to fax calls. - Or - • Touch Ring Pattern Detection, and then follow the instructions on the printer's control panel. NOTE: If the - HP CM750A | User Guide - Page 83
You can set the fax speed used to communicate between your printer and other fax machines when sending and receiving faxes. If you use one of the following, setting the fax speed to a slower speed might be required: • An Internet phone service • A PBX system • Fax over Internet Protocol (FoIP) • An - HP CM750A | User Guide - Page 84
information, see Fax over Internet Protocol. HP printers are designed specifically for use with traditional analog phone services. If you are in a digital phone Support for traditional fax transmission over any Internet protocol telephone systems are often limited. If you experience problems faxing - HP CM750A | User Guide - Page 85
printer is set to print a report only if there is a problem sending or receiving a fax. A confirmation message that indicates whether a fax was successfully sent appears briefly on the control-panel display after each transaction. NOTE: If the reports are not legible, you can check the estimated ink - HP CM750A | User Guide - Page 86
touch Fax Reports. 3. Touch Fax Error Report. 4. Touch to select one of the following. On (Send and Receive) Prints whenever a transmission of faxes that have been received and sent by the printer. To print the fax log from the printer control panel 1. Touch (right arrow), and then touch Setup. 2. - HP CM750A | User Guide - Page 87
1. Touch (right arrow), and then touch Setup. 2. Do one of the following: • Touch Tools. - Or - • transaction to occur. Details include the fax number, number of pages, and the fax status. printer. NOTE: The call history cannot be printed. You can only view it from the printer's control panel display - HP CM750A | User Guide - Page 88
Web Services on the printer. No special drivers or software are needed. If you can send an email, you can print from anywhere, using HP ePrint. Once you have signed up for an account on ePrintCenter, you can sign in to view your HP ePrint job status, manage your HP ePrint printer queue, control who - HP CM750A | User Guide - Page 89
connected to the Internet. 2. On the printer control panel, touch (Apps) or (HP ePrint). 3. Touch Accept to accept the Web Services terms of use and enable Web Services. 4. In the Auto Update screen, touch Yes to allow the printer to automatically check for and install product updates. Set up Web - HP CM750A | User Guide - Page 90
to the Internet, enter these settings. 6. Follow the instructions on the Web Services information sheet to finish the setup. Use Web Services The following section describes how to use and configure Web Services. • HP ePrint • Printer Apps HP ePrint HP ePrint allows you to print to your web - HP CM750A | User Guide - Page 91
: To remove all Web Services, see Remove Web Services. Printer Apps Printer Apps allow you to easily locate and print pre-formatted web content, directly from your printer. Use Printer Apps To use the Printer Apps on your printer, touch Apps on the printer's control panel display, and then touch the - HP CM750A | User Guide - Page 92
. 2. Touch Apps, and then touch Off. NOTE: To remove all Web Services, see Remove Web Services. Remove Web Services To remove Web Services, complete the following steps: 1. On the printer's control panel display, touch Settings. 2. Touch Remove Web Services. (HP ePrint), and then touch 88 Web - HP CM750A | User Guide - Page 93
printer, you need to perform some simple maintenance procedures. This section provides guidelines for handling the ink cartridges, instructions for replacing the ink cartridges, and aligning and cleaning the printhead. TIP: If you have problems copying documents, see Print quality troubleshooting - HP CM750A | User Guide - Page 94
, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it is used. For more information, see www.hp.com/go/inkusage. Print with one or more depleted cartridges The printer can operate with one or more - HP CM750A | User Guide - Page 95
in the slot. CAUTION: Do not lift the latch handle on the print carriage to install the ink cartridges. Doing so could cause the printhead or ink cartridges to be incorrectly seated, which can cause errors or print quality problems. The latch must remain down in order to correctly install the - HP CM750A | User Guide - Page 96
the same colored letter as the color you are installing. 6. Repeat steps 3 through 5 for each ink cartridge you are replacing. 7. Close the ink cartridge access door. Related topics Ink cartridges and printheads Store printing supplies Ink cartridges can be left in the printer for extended periods - HP CM750A | User Guide - Page 97
by turning off the memory chip's ability to collect the printer's usage information: To turn off usage information collection 1. On the printer control panel, touch (right arrow), and then touch Setup. 2. Select Preferences, and then select Cartridge Chip Information. 3. Touch OK to turn off usage - HP CM750A | User Guide - Page 98
problems • Solve wireless problems • Configure your firewall software to work with the printer • Solve printer management problems • Troubleshoot installation issues • Understand the Printer Status Report • Printhead maintenance • Understand the network configuration page • Clear jams HP support - HP CM750A | User Guide - Page 99
provide easy, step-by-step solutions to common printing problems. For more information, see Printer management tools. Support options and availability vary by printer, country/region, and language. HP support by phone The phone support numbers and associated costs listed here are those in effect at - HP CM750A | User Guide - Page 100
Chapter 9 Before you call Call HP support while you are in front of the computer and the printer. Be prepared to provide the following information: • Model number • Serial number (located on the back or bottom of the printer) • Messages that appear when the situation occurs • Answers to these - HP CM750A | User Guide - Page 101
cost. Help may also be available at the HP online support website: www.hp.com/go/customercare. This website provides information and utilities that can help you correct many common printer problems. Contact your HP dealer or call the support phone number for your country/region to learn more about - HP CM750A | User Guide - Page 102
with the printer, or you can download the HP software from the HP support website www.hp.com/ go/customercare. This website provides information and utilities that can help you correct many common printer problems. Check the following when you begin troubleshooting a printing problem. • For - HP CM750A | User Guide - Page 103
sensor. To clean the printhead, see Clean the printhead. If cleaning the printhead does not solve the problem, contact HP support. Go to www.hp.com/go/customercare. This website provides information and utilities that can help you correct many common printer problems. If prompted, select your - HP CM750A | User Guide - Page 104
cartridge. NOTE: While ink cartridges are not damaged when left outside of the printer, the printhead does need to have all cartridges installed at all times after the printer is set up and in use. Leaving one or more cartridge slots empty for an extended period may lead to print quality problems - HP CM750A | User Guide - Page 105
For more information, see Turn the printer off. Make sure all ink cartridges are installed. If any of the ink cartridge is missing, the printer will perform extra servicing to protect the printhead. Blank or partial page printed Clean the printhead Complete the printhead cleaning procedure. For more - HP CM750A | User Guide - Page 106
troubleshooting. Check the margin settings Make sure the margin settings for the document do not exceed the printable area of the printer. For more information, see Set minimum margins. Check the color print settings Make sure Print in Grayscale is not selected in the printer driver length guides fit - HP CM750A | User Guide - Page 107
. TIP: You can visit the HP online support website at www.hp.com/go/customercare for information and utilities that can help you correct many common printer problems. • Solution 1: Make sure you are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the paper - HP CM750A | User Guide - Page 108
cartridge. CAUTION: While ink cartridges are not damaged when left outside of the printer, the printhead does need to have all cartridges installed at all times after the printer is set up and in use. Leaving one or more cartridge slots empty for an extended period may lead to print quality problems - HP CM750A | User Guide - Page 109
paper such as HP Advanced Photo Paper is loaded in the input tray. NOTE: On some computer screens, colors might appear differently than they do when printed on paper. In this case, there is nothing wrong with the printer, print settings, or ink cartridges. No further troubleshooting is required. For - HP CM750A | User Guide - Page 110
the ink cartridges. 2. Align the printhead. For more information, see Align the printhead. 3. Clean the printhead. For more information, see Clean the printhead. 4. if none of the previous steps have helped, contact HP support to replace the printhead. For more information, see HP support. Cause - HP CM750A | User Guide - Page 111
technical support. Cause: There was a problem with the printhead. Solve paper-feed problems TIP: You can visit the HP online support website at www.hp.com/go/customercare for information and utilities that can help you correct many common printer problems. Media is not supported for the printer or - HP CM750A | User Guide - Page 112
number of sheets the tray can hold. Pages are skewing • Make sure the media loaded in the trays is aligned to the paper guides. If needed, pull out the trays from the printer printer. Multiple pages are being picked up • Fan the media before loading. • Make sure the paper guides guides brochure paper - HP CM750A | User Guide - Page 113
visit the HP online support website at www.hp.com/go/customercare for information and utilities that can help you correct many common printer problems. • No and the printer turned on. • Check the status of the printer ƕ The printer might be busy with another job. Check the control-panel display for - HP CM750A | User Guide - Page 114
Colored printer. ƕ The automatic document feeder (ADF) might need cleaning. For more information, see Maintain the printer. • Print a Print Quality Diagnostic Page and follow the instructions on the page to resolve poor quality copy problems. For more information, see Print quality troubleshooting - HP CM750A | User Guide - Page 115
low on ink. For more information, see Printer management tools and Understand the Printer Status Report. HP cannot guarantee the quality of non-HP ink cartridges. Paper mismatch Check the settings Verify that the loaded media size and type matches the control panel settings. Solve copy problems 111 - HP CM750A | User Guide - Page 116
TIP: You can visit the HP online support website at www.hp.com/go/customercare for information and utilities that can help you correct many common printer problems. NOTE: If you are starting the scan from a computer, see the HP software Help for troubleshooting information. • Scanner did nothing - HP CM750A | User Guide - Page 117
on the scanner glass. ƕ Colored backgrounds can cause images in the HP Printer Software, the default settings in the HP Printer Software might be set to automatically perform a specific task other than the one that you are attempting. See the onscreen Help for the HP Printer Software for instructions - HP CM750A | User Guide - Page 118
good image quality. ƕ Colored backgrounds can cause images in Touch OK on the printer control panel, and then reload ink dots form unwanted patterns that can be detected when the image is scanned or printed or when the image appears on a screen. If the following suggestions do not solve the problem - HP CM750A | User Guide - Page 119
original might have been loaded incorrectly. Be sure to use the media guides when you load the originals into the ADF. For more information, see typically make this adjustment by opening Display on the Windows control panel. ƕ Try adjusting the resolution and color settings. The scanned image shows - HP CM750A | User Guide - Page 120
color settings. ƕ The original image might be very light or dark or might be printed on colored paper. • Unwanted lines Ink HP online support website at www.hp.com/go/customercare for information and utilities that can help you correct many common printer problems. • The fax test failed • The display - HP CM750A | User Guide - Page 121
) located on the printer control panel and then unplug the power cord from the back of the printer. After a few seconds, plug the power cord in again, and then turn the (Power button) on. Run the test again. If the test fails again, continue reviewing the troubleshooting information in this section - HP CM750A | User Guide - Page 122
common printer problems. If prompted, select your country/region, and then click Contact HP for information on calling for technical support. box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE: If - HP CM750A | User Guide - Page 123
connecting the printer directly to the telephone wall jack. The "Using Correct Type of Phone Cord with Fax" test failed Solution: • Make sure you used the phone cord supplied in the box with the printer to connect to the telephone wall jack. One end of the phone cord should be Solve fax problems 119 - HP CM750A | User Guide - Page 124
not be able to send or receive faxes. After you plug in the phone cord that came with the printer, run the fax test again. • If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and - HP CM750A | User Guide - Page 125
the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer. • If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into - HP CM750A | User Guide - Page 126
them back one at a time and rerunning the test each time, until you identify which piece of equipment is causing the problem. ƕ If the Fax Line Condition Test fails without the other equipment, connect the printer to a working phone line and continue reviewing the troubleshooting information in - HP CM750A | User Guide - Page 127
The printer is having problems sending and receiving faxes Solution: Make sure the printer is turned on. Look at the display on the printer. If the display is on the printer. After turning on the printer, HP recommends you wait five minutes before sending or receiving a fax. The printer cannot send - HP CM750A | User Guide - Page 128
the display or your computer for an error message providing information about the problem and how to solve it. If there is an error, the printer cannot exchange (PBX) or an integrated services digital network (ISDN) converter/terminal adapter, make sure the printer is connected to the correct port - HP CM750A | User Guide - Page 129
to the "1-LINE" port 3 Telephone • If you are sending a fax manually from your phone that is connected directly to the printer, you must use the keypad on the telephone to send the fax. You cannot use the keypad on the printer control panel. NOTE: If using a serial-type phone system, please connect - HP CM750A | User Guide - Page 130
ring. • If Auto Answer is set to Off, you need to receive faxes manually; otherwise, the printer cannot receive the fax. For information on receiving faxes manually, see Receive a fax manually. • If you have a voice mail service at the same phone number you use for fax calls, you must receive faxes - HP CM750A | User Guide - Page 131
back one at a time and receiving a fax each time, until you identify which equipment is causing the problem. • If you have a special ring pattern for your fax phone number (using a distinctive ring service through your telephone company), make sure that the Distinctive Ring feature on the printer is - HP CM750A | User Guide - Page 132
mail service could be interfering with the recipient's phone line. You can also ask the recipient to check the receiving fax machine for any problems. Fax machine to a low number of rings and the printer to answer in the maximum number of rings supported. (The maximum number of rings varies by - HP CM750A | User Guide - Page 133
faxes do not print Cause: The Incoming Fax Printing option is turned off. Solution: To print color faxes, make sure that the Incoming Fax Printing option in the printer control panel is turned on. The computer cannot receive faxes (Fax to PC and Fax to Mac) Cause: The computer selected to receive - HP CM750A | User Guide - Page 134
USB cable. • Make sure the latest product updates have been installed on the printer. For more information, see Update the printer. • Make sure Web Services is enabled on the printer. For more information, see Set up Web Services using the printer's control panel. • Make sure the network hub, switch - HP CM750A | User Guide - Page 135
visit the HP online support website at www.hp.com/go/customercare for information and utilities that can help you correct many common printer problems. This section covers the following topics: • Solving HP Direct Digital Filing problems • Solving HP Digital Fax problems Solving HP Direct Digital - HP CM750A | User Guide - Page 136
. For more information, see Solve wired (Ethernet) network problems. • If you are connecting the printer using a wireless connection, make sure the wireless network is functioning properly. For more information, see Solve wireless problems. The server name cannot be found or resolved Connection to - HP CM750A | User Guide - Page 137
to email NOTE: Scan to Email is only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. The email profile has not been that data sent from the printer is secure, the Scan to Network Folder Wizard does not support SFS, and the computer displays the standard sharing dialog box - HP CM750A | User Guide - Page 138
Chapter 9 NOTE: Fax to Email is only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. The computer where the network folder is located is turned off If To see the correct times when faxes are received, print the fax log from the printer control panel. 134 Solve a problem - HP CM750A | User Guide - Page 139
serviced. For more information, see HP support. This website provides information and utilities that can help you correct many common printer problems. ƕ Make sure that only one memory device has been inserted at a time in the slots. An error message should appear on the control-panel display - HP CM750A | User Guide - Page 140
contains the following topics: • Basic wireless troubleshooting • Advanced wireless troubleshooting • After resolving the problems • Wireless Direct Printing • Update the printer TIP: For more information about troubleshooting wireless problems, visit www.hp.com/go/wirelessprinting. 136 Solve - HP CM750A | User Guide - Page 141
NOTE: After you resolve the problem, follow the instructions in After resolving the problems. Basic wireless troubleshooting Perform the following steps in the order presented. Step 1 - Make sure the wireless (802.11) light is turned on If the blue light near the printer's wireless button is not lit - HP CM750A | User Guide - Page 142
sure the wireless version of the printer is set as the default printer driver (Windows only wireless computer could be connected to a nearby network that is not yours. The following steps can help you determine if your computer is connected to your network: Windows a. Click Start, click Control Panel - HP CM750A | User Guide - Page 143
you can also use the HP Network Assistant for help in setting up a network. To use this tool, visit www.hp.com/sbso/wireless/tools-setup.html? jumpid= Status is Offline, the printer is not connected to a network. Run the Print Wireless Network Test (using the instructions at the beginning of this - HP CM750A | User Guide - Page 144
or are still having problems using the printer over the network, Printers or Printers and Faxes. - Or Click Start, click Control Panel, and then double-click Printers. 2. If the printers on your computer are not being displayed in Details view, click the View menu, and then click Details. 3. Do one - HP CM750A | User Guide - Page 145
to Settings, and then click Printers or Printers and Faxes. - Or Click Start, click Control Panel, and then double-click Printers. 2. Determine if the version of the printer driver in the Printers or Printers and Faxes folder is connected wirelessly: a. Right-click the printer icon, and then click - HP CM750A | User Guide - Page 146
X). 2. Click the Applications icon on the HP Utility toolbar, double-click HP Setup Assistant, and then follow the onscreen instructions. Wireless Direct Printing You can print directly to the printer wirelessly, without a wireless router, from your wireless-enabled computers and mobile devices with - HP CM750A | User Guide - Page 147
can check for and install printer updates. To update the printer, complete the following steps: 1. On the printer control panel, touch Product Updates. (ePrint), touch Settings, and then touch 2. Touch Check for Product Update, and then follow the instructions on the display. TIP: To enable the - HP CM750A | User Guide - Page 148
then click Firewall Help in the Need Help Troubleshooting? section. NOTE: At this time, some portions of this site are not available in all languages. Solve printer management problems TIP: You can visit the HP online support website at www.hp.com/go/customercare for information and utilities that - HP CM750A | User Guide - Page 149
IP address is incorrect. Troubleshoot installation issues TIP: You can visit the HP online support website at www.hp.com/go/customercare for information and utilities that can help you correct many common printer problems. • Hardware installation suggestions • HP software installation suggestions - HP CM750A | User Guide - Page 150
and ink cartridges are firmly installed in their correct, color-coded slot. The printer cannot work if they are not all installed. • Make sure that the printhead latch is closed correctly. HP software installation suggestions Check the computer system • Make sure that your computer is running one of - HP CM750A | User Guide - Page 151
the network settings have been reset. Understand the Printer Status Report Use the printer status report to view current printer information and ink cartridge status. Also use the printer status report to help you troubleshoot problems with the printer. The printer status report also contains a log - HP CM750A | User Guide - Page 152
Chapter 9 If you need to call HP, it is often useful to print the printer status report before calling. 1. Printer Information: Shows printer information (such as the printer name, model number, serial number, and firmware version number), the accessories that are installed (such as the duplexer), - HP CM750A | User Guide - Page 153
after you complete both stages of cleaning, try aligning the printer. If print quality problems persist after cleaning and aligning, contact HP support. For more information, see HP support. NOTE: Cleaning uses ink, so clean the printhead only when necessary. The cleaning process takes a few minutes - HP CM750A | User Guide - Page 154
lines through any of the blocks of color or if you are having print quality issues with your printouts. To align the printhead from the control panel 1. Load Letter, A4, or Legal unused plain white paper into the main input tray. 2. On the printer control panel, touch (right arrow), and then touch - HP CM750A | User Guide - Page 155
that the printer is turned on. 2. Open the ink cartridge access door. 3. Lift the latch handle on the print carriage. 4. Remove the printhead by lifting it up and then pulling it out of the printer. 5. Make sure the latch handle is raised, and then reinsert the printhead. Printhead maintenance 151 - HP CM750A | User Guide - Page 156
the ink cartridge access door. Understand the network configuration page If the printer is connected to a network, you can print a network configuration page to view the network settings for the printer. You can use the network configuration page to help troubleshoot network connectivity problems - HP CM750A | User Guide - Page 157
models): Shows information about your wireless network connection, such as the hostname, IP address, subnet mask, default gateway, and server. 4. Miscellaneous: Shows information about more advanced network settings. • Port 9100: The printer supports raw IP printing through TCP Port 9100. This HP - HP CM750A | User Guide - Page 158
page from the printer control panel From the Home or damaged. • Make sure that the printer is clean. For more information, see Maintain the printer. • Make sure that the trays document feeder tray. For information on the maximum number of sheets allowed in the automatic document feeder, see Media - HP CM750A | User Guide - Page 159
Use these steps to clear a paper jam. 1. Remove all media from the output tray. CAUTION: Trying to clear a paper jam from the front of the printer can damage the print mechanism. Always access and clear paper jams through the duplexer. 2. Check the duplexer. a. Push the button on either side of the - HP CM750A | User Guide - Page 160
the media towards you through the top of the printer. WARNING! Do not reach into the printer when it is on and the carriage is stuck. When you open the ink cartridge access door, the carriage should return to its tab located in the center of the automatic document feeder. 156 Solve a problem - HP CM750A | User Guide - Page 161
all paper. Make sure the paper-width guide does not bend the paper in the input tray. • Do not force paper too far forward in the input tray. • Use paper types that are recommended for the printer. For more information, see Media specifications. • If the printer is about to run out of paper - HP CM750A | User Guide - Page 162
topics: • Warranty information • Printer specifications • Regulatory information • Environmental product stewardship program • Third-party licenses Warranty information This section contains the following topics: • Hewlett-Packard limited warranty statement • Ink cartridge warranty information 158 - HP CM750A | User Guide - Page 163
Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) Accessories Duration of limited warranty 90 days 1 year Until the HP ink is depleted or the "end of warranty" date printed - HP CM750A | User Guide - Page 164
A Ink cartridge warranty information The HP cartridge warranty is applicable when the product is used in its designated HP printer. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. During the warranty period the product is - HP CM750A | User Guide - Page 165
2) • HP Officejet Pro 8600: 10.67 kg (23.6 lb) • HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium: 11.58 kg (25.5 lb) • With Tray 2: Adds 2.96 kg (6.5 lb) • With duplexer: Adds 0.63 kg (1.4 lb) Product features and capacities Feature Connectivity Print method Ink cartridges Printheads - HP CM750A | User Guide - Page 166
, Swedish, Traditional Chinese, Turkish. * The printer supports the 802.11n 2.4 GHz frequency band. Processor and memory specifications Printer processor ARM R4 Printer memory HP Officejet Pro 8600: 64 MB built-in RAM HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium: 128 MB built-in RAM - HP CM750A | User Guide - Page 167
be on the same side of a firewall as the printer. Media specifications Use these tables to determine the correct media to use with your printer, and determine what features work with your media. • Understand specifications for supported media • Set minimum margins • Guidelines for printing on both - HP CM750A | User Guide - Page 168
media Use the tables to determine the correct media to use with your printer, and to determine what features work with your media. • Understand supported sizes • Understand supported media types and weights Understand supported sizes NOTE: Tray 2 is available as an option. Media size Standard media - HP CM750A | User Guide - Page 169
) Photo media (102 x 152 mm; 4 x 6 inches)* Photo media (5 x 7 inches)* Photo media (8 x 10 inches)* Photo media (8.5 x 11 inches) Photo L (89 x 127 mm; 3.5 x 5 inches) Tray 2 Duplexer ADF Printer specifications 165 - HP CM750A | User Guide - Page 170
the HP printing printer is compatible with plain and inkjet hagaki from Japan Post only. It is not compatible with photo hagaki from Japan Post. + Only single-sided scan and copy jobs are supported by the ADF. Understand supported media types and weights NOTE: Tray 2 is available with some models - HP CM750A | User Guide - Page 171
supported media except photo paper 60 to 90 g/m2 (16 to 24 lb bond) long grain media only Capacity (25 mm or 1.0 inch stacked) Not applicable Up to 150 sheets of plain paper (text printing) HP Officejet Pro 8600: Up to 35 sheets of plain paper (5 mm or 0.19 inches stacked) HP Officejet Pro 8600 - HP CM750A | User Guide - Page 172
printing options in your application or in the printer driver. • Do not print on both sides of printer again. For more information, see Media specifications. Print specifications Black print resolution 600 x 600 dpi with pigmented black ink Color print resolution Up to 4800 x 1200 dpi Optimized on HP - HP CM750A | User Guide - Page 173
color, 8-bit grayscale (256 levels of gray) • Maximum scan size from glass: HP Officejet Pro 8600: 216 x 297 mm (8.5 x 11.7 inches) HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium: 216 x 356 mm (8.5 x 14 inches) • Maximum scan size from ADF: 216 x 356 mm (8.5 x 14 inches) Web Services - HP CM750A | User Guide - Page 174
Print in Draft mode, noise levels per ISO 7779 HP Officejet Pro 8600 • Sound pressure (bystander position) LpAm 57 (dBA) (mono Draft print) • Sound power LwAd 7.1 (BA) HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium • Sound pressure (bystander position) LpAm 56 (dBA) (mono - HP CM750A | User Guide - Page 175
recommended number of Supported memory card types • Secure Digital (SD), Mini SD, Micro SD • High Capacity Secure Digital • Memory Stick Pro Duo • Memory Stick Pro Duo • MultiMediaCard (MMC), MMC Plus, MMC (RS-MMC) USB flash drives HP has fully tested the following USB flash drives with the printer - HP CM750A | User Guide - Page 176
Appendix A Regulatory information The printer meets product requirements from regulatory agencies in your country/region. This section contains the telephone network • Australia wired fax statement • Regulatory information for wireless products • Regulatory model number 172 Technical information - HP CM750A | User Guide - Page 177
product. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part to try to correct the interference by one or more of the following measures: • by HP may void the user's authority to operate the equipment. This device complies with Part 15 - HP CM750A | User Guide - Page 178
that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available (in English only) either within the product documentation or at the following website: www.hp.com/go/certificates (type the product number in the search field). 174 Technical information - HP CM750A | User Guide - Page 179
by one of the following conformity markings placed on the product: For non-telecommunications products and for EU harmonized telecommunications products, such as Bluetooth® within power class below 10mW. For EU non-harmonized telecommunications products (If applicable, a 4-digit notified body number - HP CM750A | User Guide - Page 180
a compatible modular jack which is Part 68 compliant. This equipment connects to those devices ring when your number is called. Too many devices on one line might result in failure service. If you experience trouble with this equipment, please contact the manufacturer, or look elsewhere in this manual - HP CM750A | User Guide - Page 181
sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. The REN for this product is 0.0B, based on FCC Part 68 test results. Notice Telefonstecker, der im Lieferumfang des HP All-in-One enthalten ist, an die Wandsteckdose (TAE 6) Code N an. Dieses HP-Fax kann als einzelnes Gerät - HP CM750A | User Guide - Page 182
human contact during normal operation is minimized. This product and any attached external antenna, if supported, shall be placed in such a manner Interference Regulations of the Canadian Department of Communications. The internal wireless radio complies with RSS 210 and RSS GEN of Industry Canada - HP CM750A | User Guide - Page 183
model number For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is SNPRC-1101-01. This regulatory number should not be confused with the marketing name (HP Officejet Pro 8600 e-All-in-One series) or product number - HP CM750A | User Guide - Page 184
HP products, please visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ HP inkjet supplies recycling program HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartridges and ink - HP CM750A | User Guide - Page 185
product settings and is designed to last the life of the product. Any attempt to service or replace this battery should be performed by a qualified service realizarla un técnico de mantenimiento cualificado. Směrnice Evropské unie pro nakládání s bateriemi Tento výrobek obsahuje baterii, která slouží - HP CM750A | User Guide - Page 186
on ENERGY STAR qualified imaging products: ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency. Additional ENERGY STAR qualified imaging product model information is listed at - HP CM750A | User Guide - Page 187
RoHS notices (China only) Toxic and hazardous substance table RoHS notices (Ukraine only) Environmental product stewardship program 183 - HP CM750A | User Guide - Page 188
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR * CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF * SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR * BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, * WHETHER IN CONTRACT, STRICT - HP CM750A | User Guide - Page 189
the names of its contributors * may be used to endorse or promote products derived from this software * without specific prior written permission. * * THIS (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS * OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) * - HP CM750A | User Guide - Page 190
's, and as such any Copyright notices in the code are not to be removed. If this package is used in a product, Eric Young should be given attribution as the author of the parts of the library used. This can be in the form of a textual message at program startup or in documentation - HP CM750A | User Guide - Page 191
features or use of this software must display the following acknowledgement: "This product includes cryptographic software written by Eric Young DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER - HP CM750A | User Guide - Page 192
mentioning features or use of this software must display the following acknowledgment: "This product includes software developed by the OpenSSL Project for (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER - HP CM750A | User Guide - Page 193
mentioning features or use of this software must display the following acknowledgment: "This product includes software developed by the OpenSSL Project (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER - HP CM750A | User Guide - Page 194
. ECC cipher suite support in OpenSSL originally developed its contributors * may be used to endorse or promote products derived from this software * without specific prior written permission NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS * OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS - HP CM750A | User Guide - Page 195
Rights to Redistribute This Code * * Unicode, Inc. hereby grants the right to freely use the information * supplied in this file in the creation of products supporting the * Unicode Standard, and to make copies of this file in any form * for internal or external distribution as long as this notice - HP CM750A | User Guide - Page 196
Appendix A The data format used by the zlib library is described by RFCs (Request for Comments) 1950 to 1952 in the files http://www.ietf.org/rfc/rfc1950.txt (zlib format), rfc1951.txt (deflate format) and rfc1952.txt (gzip format). 192 Technical information - HP CM750A | User Guide - Page 197
' option at the top of the www.hp.com/buy/supplies page to obtain information about purchasing HP products in your country. Supplies • Ink cartridges and printheads • HP media Ink cartridges and printheads Ordering cartridges online is not supported in all countries/regions. However, many countries - HP CM750A | User Guide - Page 198
. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until prompted to do so. HP media To order media such as HP Premium Paper, go to www.hp.com. HP recommends plain papers with the - HP CM750A | User Guide - Page 199
guide, use the instructions in this section to complete your fax setup. Keep your getting started guide for later use. In this section, you learn how to set up the printer so that faxing works successfully with equipment and services through the HP software you installed with the printer. After you - HP CM750A | User Guide - Page 200
(ISDN) system. • Distinctive ring service: A distinctive ring service through your telephone company provides multiple telephone numbers with different ring patterns. • Voice calls: Voice calls are received at the same phone number you use for fax calls on the printer. • Computer dial-up modem - HP CM750A | User Guide - Page 201
your telephone company at the same number you use for fax calls on the printer. 3. From the following table, select the combination of equipment and services applicable to your home or office setting. Then look up the recommended fax setup. Step-by-step instructions are included for each case in - HP CM750A | User Guide - Page 202
PBX Distinct Voice ive ring calls service Computer Answering dial-up machine modem Voice mail service Recommended fax setup Case J: the printer as described in this section. Back view of the printer 1 2 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to - HP CM750A | User Guide - Page 203
phone rings, the printer answers automatically after the number of rings you set in the Rings to Answer setting. The printer begins emitting fax reception printer with DSL If you have a DSL service through your telephone company, and do not connect any equipment to the printer, use the instructions - HP CM750A | User Guide - Page 204
only one phone cord is supplied, you might need to obtain additional phone cords for this setup. 3. Connect an additional phone cord from the DSL filter to the telephone wall jack. 4. Run a fax test. If you encounter problems setting up the printer with optional equipment, contact your local service - HP CM750A | User Guide - Page 205
printer with a distinctive ring service 1. Using the phone cord supplied in the box with the printer, connect one number, the printer might answer both voice calls and fax calls or it might not answer at all. TIP: You can also use the Ring Pattern Detection feature in the printer's control panel 201 - HP CM750A | User Guide - Page 206
number of rings you selected (Rings to Answer setting). The printer begins emitting fax reception tones to the sending fax machine and receives the fax. If you encounter problems setting up the printer with optional equipment, contact your local service or office. 2. Do one of the following: • If - HP CM750A | User Guide - Page 207
answer the fax call manually. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for at the same phone number, and you also subscribe to a voice mail service through your telephone company, set up the printer as described in this - HP CM750A | User Guide - Page 208
in person to incoming fax calls, or the printer cannot receive faxes. You must initiate the manual fax before voicemail picks up the line. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case G: Fax - HP CM750A | User Guide - Page 209
answers after the number of rings you set in the Rings to Answer setting. The printer begins emitting fax reception tones to the sending fax machine and receives the fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor - HP CM750A | User Guide - Page 210
you have a DSL line and use that phone line to send faxes, follow these instructions to set up your fax. 4 1 23 5 1 Telephone wall jack 2 Parallel splitter 3 DSL/ADSL filter Connect one end of the phone jack that was supplied with the printer to connect to the 1-LINE port on the back of the - HP CM750A | User Guide - Page 211
. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case H: Shared voice/fax line with computer modem There are two different ways to set up the printer with your computer based on the number of phone ports - HP CM750A | User Guide - Page 212
wall jack and plug it into the port labeled 2-EXT on the back of the printer. 3. Connect a phone to the "OUT" port on the back of your computer with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE: You - HP CM750A | User Guide - Page 213
, follow these directions to set up your fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Shared voice/fax with computer DSL/ADSL modem Use these instructions if your computer has a DSL/ADSL modem - HP CM750A | User Guide - Page 214
DSL provider. NOTE: Phones in other parts of the home/office sharing the same phone number with DSL service need to be connected to additional DSL filters to avoid noise when making voice calls. 2. Using the phone cord supplied in the box with the printers, connect one end to the DSL filter, then - HP CM750A | User Guide - Page 215
number, and you also have an answering machine that answers voice calls at this phone number, set up the printer as described in this section. Back view of the printer receive faxes with the printer. 3. Using the phone cord supplied in the box with the printer, connect one end to your telephone wall - HP CM750A | User Guide - Page 216
number of rings. 7. Change the Rings to Answer setting on the printer to the maximum number of rings supported by your printer. (The maximum number problems setting up the printer with optional equipment, contact your local service the illustration. (A parallel splitter has one RJ-11 port on the front - HP CM750A | User Guide - Page 217
the port labeled "OUT" on the back of the computer (the computer dial-up modem). 4. Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the - HP CM750A | User Guide - Page 218
a low number of rings. 9. Change the Rings to Answer setting on the printer to the maximum number of rings supported by the product. (The maximum number of rings message. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for - HP CM750A | User Guide - Page 219
ADSL provider. NOTE: Phones in other parts of the home/office sharing the same phone number with DSL/ADSL service need to be connected to additional DSL/ADSL filters, to avoid noise when making voice calls. 2. Using the phone cord supplied in the box with the printer, connect one end to the DSL/ADSL - HP CM750A | User Guide - Page 220
same phone line for telephone, fax, and have a computer DSL modem, follow these instructions to set up your fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case K: Shared voice/fax line with computer - HP CM750A | User Guide - Page 221
or the printer cannot receive faxes. If you encounter problems setting up the printer with optional equipment, contact your local service provider or hp.com/at/faxconfig www.hp.com/de/faxconfig www.hp.com/ch/fr/faxconfig www.hp.com/ch/de/faxconfig www.hp.com/uk/faxconfig www.hp.fi/faxconfig www.hp - HP CM750A | User Guide - Page 222
If the test fails, review the report for information on how to fix the problem and rerun the test. To test fax setup via the printer control panel 1. Set up the printer for faxing according to your particular home or office setup instructions. 2. Make sure the ink cartridges are installed, and that - HP CM750A | User Guide - Page 223
wireless radio on and off View and print network settings You can display a summary of the network settings on the printer control panel or the HP software that came with the printer settings • Change IP settings • Configure the printer's firewall settings • Reset network settings Network setup 219 - HP CM750A | User Guide - Page 224
network-layer security on both IPv4 and IPv6 networks. The firewall provides simple control of IP addresses that are allowed access. NOTE: In addition to firewall protection at the network layer, the printer also supports open secure sockets layer (SSL) standards at the transport layer for secure - HP CM750A | User Guide - Page 225
the new IP address to open the EWS. Reset firewall settings To reset the firewall settings to the factory defaults, restore the printer's network settings. For more information, see Solve network problems. Limitations to rules, templates, and services When creating firewall rules, note the following - HP CM750A | User Guide - Page 226
supported by the print server. Maximum number of services you can add to 40 the policy. For a given rule, only one address template and one service template can be added. Maximum number of service templates in the 10 policy. Maximum number of user-defined custom 5 service templates. Reset - HP CM750A | User Guide - Page 227
printer control panel. 1. Set up the printer hardware. See the getting started guide or the setup poster that came with your printer. 2. On the printer control panel, touch (right arrow), and then touch Network. 3. Touch Wireless, touch Wireless Setup Wizard, and then touch OK. 4. Follow the display - HP CM750A | User Guide - Page 228
Method 1. On the printer control panel, touch (right arrow), touch Setup, and then touch Network. A WPS PIN is printed at the bottom of the page. 2. Touch Wi-Fi Protected Setup, and then follow the onscreen instructions. 3. When prompted, touch PIN. The WPS PIN appears on the display. 4. Open the - HP CM750A | User Guide - Page 229
process. To change from an Ethernet connection to a wireless connection 1. On the printer control panel, touch (right arrow), and then touch Network. 2. Touch Wireless, touch Wireless Setup Wizard, and then touch OK. 3. Follow the display instructions to complete the setup. NOTE: If you cannot find - HP CM750A | User Guide - Page 230
printer supports many common types of network authentication, including WEP, WPA, and WPA2. • WEP: Provides security by encrypting data sent over radio waves from one wireless device to another wireless air data protection and access control on existing and future wireless networks. It addresses all - HP CM750A | User Guide - Page 231
wireless devices on the network. • Keep all wireless devices on the network within range of one another. Uninstall and reinstall the HP software the HP software, insert the HP software CD into your computer's CD drive, and follow the onscreen instructions. 7. Connect the printer when the HP software - HP CM750A | User Guide - Page 232
Appendix D 1. On the computer desktop, click Start, select Settings, click Control Panel, and then click Add/Remove Programs. - Or Click Start, click Control Panel, and then double-click Programs and Features. 2. Select the printer name, and then click Change/Remove or Uninstall/Change. Follow the - HP CM750A | User Guide - Page 233
, and find website support information. NOTE: The features available in HP Utility vary depending on the selected printer. Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low on ink message, consider having a replacement cartridge available to avoid - HP CM750A | User Guide - Page 234
access the EWS, the pages are displayed in that language. Though some the computer until you clear them manually. You can configure your browser your printer, if you disable cookies, you also disable one or supported web browser on your computer, type the IP address or hostname assigned to the printer - HP CM750A | User Guide - Page 235
F How do I? • Get started • Print • Scan • Copy • Fax • HP Digital Solutions • Work with ink cartridges • Solve a problem How do I? 231 - HP CM750A | User Guide - Page 236
in a number of different ways, including in the initialization process, which prepares the printer and cartridges for printing. In addition, some residual ink is left in the cartridge after it is used. For more information see www.hp.com/go/inkusage. Printhead problem The printhead is missing - HP CM750A | User Guide - Page 237
the following solutions. Solution 1: Turn the printer off and on. Turn off the printer, and then turn it on again. If the problem persists, contact HP support for service or replacement. For more information, see HP support. Cartridge Problem The ink cartridge identified in the message is missing - HP CM750A | User Guide - Page 238
the correct size, change the selected paper size in the printer driver, and then print the document again. The cartridge cradle cannot move Something is blocking the ink cartridge cradle (the part of the printer that holds the ink cartridges). To clear the obstruction, press (Power button) to turn - HP CM750A | User Guide - Page 239
If the problem persists after you've securely closed all doors and covers, contact HP support. For more information, see HP support. Previously used ink cartridge installed The ink cartridge identified in the message was previously used in a different printer. You can use ink cartridges in different - HP CM750A | User Guide - Page 240
the message can still be used in this printer. Replace the Supply Upgrade cartridge. For more information, see Replace the ink cartridges. Non-HP ink cartridges installed HP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs required as a result of using a non - HP CM750A | User Guide - Page 241
in all regions. WARNING! HP's ink cartridge warranty does not cover non-HP ink or cartridges. HP's printer warranty does not cover repairs or service due to use of non-HP cartridges or ink. HP does not guarantee the quality or reliability of non-HP ink. Information about ink levels will not be - HP CM750A | User Guide - Page 242
the cover of the Automatic Document Feeder to continue. Ink sensor failure The ink sensor has failed and the printer can no longer print. Contact HP support. For more information, see HP support. Problem with ink system Please remove the ink cartridges and examine them for any sign of leaks. If - HP CM750A | User Guide - Page 243
under warranty, contact HP support for service or replacement. For more information about ink cartridge warranty, see Ink cartridge warranty information. If the problem persists after you replace the cartridge, contact HP support. For more information, see HP support. Replace the ink cartridge 239 - HP CM750A | User Guide - Page 244
faxing send 66 buttons, control panel 14 C cameras insert memory cards 28 cancel scheduled fax 66 Cancel button 14, 15 capacity ADF 23 trays 166 cards sizes supported 165 tray supporting 166 cartridges. See ink cartridges clean automatic document feeder 34 exterior 34 printhead 149 scanner glass 33 - HP CM750A | User Guide - Page 245
phone systems 201 dots or streaks, troubleshoot copies 111 dots, troubleshoot scan 116 double-sided printing 44 driver accessories blocking numbers 70 confirmation reports 81 dial tone test, failed 121 dial type, setting 78 distinctive ringing setup (parallel phone systems) 201 distinctive ringing - HP CM750A | User Guide - Page 246
37 turn accessories on and off in driver 33 Mac OS X HP Utility 229 maintain printhead 149 maintenance align printhead 150 check ink levels 90 clean printhead 149 diagnostic page 106 print quality report 106 printhead 149 replace ink cartridges 90 manual faxing receive 67 send 63, 64 margins - HP CM750A | User Guide - Page 247
print quality 103 printer control panel locating 12 network settings 219 scan from 46 send faxes 62 printer driver accessories settings 33 warranty 159 printer software (Windows) about 229 opening 229 printer status report information on 147 print 148 printhead clean 149 printhead latch, locating 13 - HP CM750A | User Guide - Page 248
67 blocking numbers 70 forwarding 69 manually 67 polling 69 rings to answer 77 troubleshoot 123, 126 recycle print cartridges 180 redial options, setting 78 reduce fax 70 regulatory information 172, 178 regulatory model number 179 replace ink cartridges 90 report wireless test 225 reports - HP CM750A | User Guide - Page 249
tray 2 30 load media 24 locating 12 locking 32 media sizes supported 164 media types and weights supported 166 paper guides illustration 12 setting default 32 troubleshoot feeding 107 turn on and off in driver 33 troubleshoot answering machines 128 blank pages printed 101 copy 109 copy quality 110 - HP CM750A | User Guide - Page 250
scans 115 Windows borderless 43 print brochures 37 Print photos 40 print settings 36 system requirements 162 turn accessories on and off in driver 33 uninstall HP software 227 wireless communication advanced wireless troubleshooting 137 basic wireless troubleshooting 137 radio, turn off 219 reducing - HP CM750A | User Guide - Page 251
- HP CM750A | User Guide - Page 252
© 2011 Hewlett-Packard Development Company, L.P. www.hp.com/go/customercare Podręcznik użytkownika
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OFFICEJET PRO
8600
User Guide