HP CQ2009F Warranty and Support

HP CQ2009F Manual

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  • HP CQ2009F | Warranty and Support - Page 1
    Limited Warranty and Support Guide Before contacting the HP Customer Care Center, it's important to have the following information handy. Please take a moment to write down your product information for future reference. The first
  • HP CQ2009F | Warranty and Support - Page 2
  • HP CQ2009F | Warranty and Support - Page 3
    and may be enforced in any country/region where HP or its authorized service providers offer warranty service for the same product model number subject to the applies only to HP-branded and Compaq-branded hardware products (collectively referred to in this Limited Warranty as "HP Hardware Products")
  • HP CQ2009F | Warranty and Support - Page 4
    ; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by virus infection; (f) from loss or damage in transit; or (g) by modification or service by anyone other than (i) HP, (ii) an HP authorized service provider, or (iii) your own
  • HP CQ2009F | Warranty and Support - Page 5
    self repair applies to you, please refer to your specific HP Hardware Product announcement. You can also obtain information on this warranty service on the HP Web site at: http://www.hp.com/support Send-in and Return Warranty Service Your HP Limited Warranty includes a send-in and return warranty
  • HP CQ2009F | Warranty and Support - Page 6
    providers in your area at: http://www.hp.com, select Support & Drivers, then select Authorized support providers. If this service is available to you, you will be required to deliver your HP Hardware Product to an authorized service location for warranty repair. If required, you must prepay any
  • HP CQ2009F | Warranty and Support - Page 7
    . • Set up and configuring software. • Troubleshooting to determine system or software usage problems. • Basic steps of using non-HP software; advanced feature support for HP software. Software technical support does NOT include assistance with: • Non-HP software that doesn't ship with computing
  • HP CQ2009F | Warranty and Support - Page 8
    TO ALL TERMS AND CONDITIONS OF THIS EULA. BY INSTALLING, COPYING, DOWNLOADING, OR OTHERWISE USING THE SOFTWARE PRODUCT, YOU AGREE TO BE BOUND BY memory (RAM) for purposes of using the Software Product. b. Storage. You may copy the Software Product into the local memory or storage device of the HP
  • HP CQ2009F | Warranty and Support - Page 9
    state of residence and, if applicable, you are duly authorized by your employer to enter into this contract. 14. APPLICABLE LAW. This EULA is governed by the laws this EULA. To the extent the terms of any HP policies or programs for support services conflict with the terms of this EULA, the terms of
  • HP CQ2009F | Warranty and Support - Page 10
    -003 R, CPT-004 P, CPT-004 R, CPT-005 R CQ2000 d1000, d4000, dx2000, d5000 g2000, g3000 m000, m1000, m5000 , z500, z6000, IQ500, IQ700, IQ800 series Product Options: Modem card: Bluetooth: TV 5189URF, MORFB1UO conforms to the following Product Specifications: Safety: IEC 60950-1:2001 / EN60950-1:
  • HP CQ2009F | Warranty and Support - Page 11
    Specifications Electrical life. WARNING: Energized and moving parts inside. Disconnect power to the equipment before removing the enclosure. Replace and small chemical waste. Mercury statement: Materials disposal This HP product contains the following materials that might require special handling
  • HP CQ2009F | Warranty and Support - Page 12
    the Microsoft Windows® Power Management feature. The Power Management feature allows the computer to enter into a low-power or "sleep" mode after a period of user inactivity. When used with an external ENERGY STAR compliant monitor, this feature will also support similar power management features
  • HP CQ2009F | Warranty and Support - Page 13
    in accordance with the instructions, may cause harmful interference Immunity tests were conducted with supported peripheral devices and shielded signal cables and the power cord supplied with this unit. Consumer responsibility of users requiring service to report the problem to the manufacturer,
  • HP CQ2009F | Warranty and Support - Page 14
    single line individual service may be extended receptacle. SAVE THESE INSTRUCTIONS DOC Statement (Canada power system (an AC distribution system with no direct connection to earth, according to IEC 60950). This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications
  • HP CQ2009F | Warranty and Support - Page 15
    service procedures. Failure to do so may result in personal injury or equipment damage. Hazardous voltage levels are inside the power supply used batteries according to the manufacturer's instructions. Laser Safety Statement Class 1 LED in the Upgrading and Servicing Guide may result in hazardous
  • HP CQ2009F | Warranty and Support - Page 16
    information with regard to proper electrical grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna- power line surges. 7 6 5 4 3 1 2 Antenna Grounding Antenna Grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service
  • HP CQ2009F | Warranty and Support - Page 17
    Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more. 5 If you have not solved the problem, call HP Customer Care, toll-free, by
  • HP CQ2009F | Warranty and Support - Page 18
    out-of-warranty, visit: http://www.hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada) When Should I Contact HP Total Care Support and Services? • The Help and Support Center or other support tools on your computer do not identify or help solve your problem. • You either do not have Internet
  • HP CQ2009F | Warranty and Support - Page 19
  • HP CQ2009F | Warranty and Support - Page 20
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Limited Warranty and Support Guide
Before contacting the HP Customer Care Center, it’s important to have the following information
handy.
Please take a moment to write down your product information for future reference.
The first four items on the list (Model Number, Product Number, Serial Number, and
Software Build Number) can be found on a sticker on the outside of your computer.
Model Number: ____________________________________________________________________
System (Product) Number: ___________________________________________________________
Serial Number: _____________________________________________________________________
Software Build Number: _____________________________________________________________
Operating System: __________________________________________________________________
Purchase Date: _____________________________________________________________________