HP CQ522A#1H3 User Guide
HP CQ522A#1H3 Manual
 |
View all HP CQ522A#1H3 manuals
Add to My Manuals
Save this manual to your list of manuals |
HP CQ522A#1H3 manual content summary:
- HP CQ522A#1H3 | User Guide - Page 1
HP Photosmart Premium Fax C410 series - HP CQ522A#1H3 | User Guide - Page 2
- HP CQ522A#1H3 | User Guide - Page 3
Contents 1 HP Photosmart Premium Fax C410 series Help 3 2 How do I?...5 3 Finish setting up the HP Photosmart Add the HP Photosmart to a network 7 Set up the HP Photosmart for faxing 16 4 Get to know the HP Photosmart Printer parts...37 Control panel features...40 Display icons...41 HP Apps - HP CQ522A#1H3 | User Guide - Page 4
Contents Improve print quality...119 Print troubleshooting...126 Memory card troubleshooting 131 Scan troubleshooting...134 Copy troubleshooting...137 Fax troubleshooting...142 Errors...191 14 Technical information Notice...237 Cartridge chip information...237 Specifications...238 Environmental - HP CQ522A#1H3 | User Guide - Page 5
about the HP Photosmart, see: • Finish setting up the HP Photosmart • Get to know the HP Photosmart • Print • Scan • Copy • Fax • Save photos • Work with cartridges • Solve a problem • Technical information HP Photosmart Premium Fax C410 series Help HP Photosmart Premium Fax C410 series Help - HP CQ522A#1H3 | User Guide - Page 6
Chapter 1 HP Photosmart Premium Fax C410 series Help 4 HP Photosmart Premium Fax C410 series Help - HP CQ522A#1H3 | User Guide - Page 7
2 How do I? This section contains links to commonly performed tasks, such as printing photos, scanning, and making copies. • Print a variety of documents • Scan documents and photos • Make a copy • Send and receive faxes • Load paper • Replace the cartridges How do I? How do I? 5 - HP CQ522A#1H3 | User Guide - Page 8
Chapter 2 How do I? 6 How do I? - HP CQ522A#1H3 | User Guide - Page 9
computer or laptop with either wireless networking support, or a network interface card (NIC). The computer must be connected to the wireless network that you intend to install the HP Photosmart on. To connect the HP Photosmart using WiFi Protected Setup (WPS) ▲ Do one of the following: Use the Push - HP CQ522A#1H3 | User Guide - Page 10
router or access point. A desktop computer or laptop with either wireless networking support, or a network interface card (NIC). The computer must be connected to the wireless network that you intend to install the HP Photosmart on. Broadband Internet access (recommended) such as cable or DSL. If - HP CQ522A#1H3 | User Guide - Page 11
on your computer. On your computer, connect to the network name (SSID) hp (product model).(6-digit unique identifier), which is the default ad hoc network created by the HP Photosmart. The 6-digit identifier is unique to each printer. OR Use an ad hoc network profile on your computer to connect to - HP CQ522A#1H3 | User Guide - Page 12
. b. If there is a Network Authentication list, select Open. Otherwise, go to the next step. c. In the Data encryption list, select WEP. Finish setting up the HP Photosmart 10 Finish setting up the - HP CQ522A#1H3 | User Guide - Page 13
first, the weakest appear last. 3. On the display, look for the network name you created on your computer (for example, Mynetwork). Finish setting up the HP Photosmart Add the HP Photosmart to a network 11 - HP CQ522A#1H3 | User Guide - Page 14
at the end of a successful Wireless Setup Wizard connection which can help identify any potential future issues with the network setup. Finish setting up the HP Photosmart 12 Finish setting up the - HP CQ522A#1H3 | User Guide - Page 15
in each one, and each has a different connector. An Ethernet cable connector (also called an RJ-45 connector) is wider and thicker and always has 8 contacts on the end. A phone connector has between 2 and 6 contacts. A desktop computer or laptop on the same network. NOTE: The HP Photosmart supports - HP CQ522A#1H3 | User Guide - Page 16
have connected the HP Photosmart to a network. If the HP Photosmart has not been connected to a network, follow the onscreen instructions during the drives before installing the software. Otherwise, the HP Photosmart software installer might try to use one of the reserved drive letters and you will - HP CQ522A#1H3 | User Guide - Page 17
instructions. NOTE: If the HP Photosmart is not connected to a network, run the Wireless Setup Wizard from the Network menu on the HP Photosmart. On the Printer Found screen, verify that the printer description is correct. If more than one printer is found on the network, the Printers Found screen - HP CQ522A#1H3 | User Guide - Page 18
Chapter 3 Set up the HP Photosmart for faxing Before you begin setting up the HP Photosmart for faxing, determine which kind of phone system your country/region uses. The instructions for setting up the HP Photosmart for faxing differ depending on whether you have a serial- or parallel-type phone - HP CQ522A#1H3 | User Guide - Page 19
set up the HP Photosmart for faxing: • Choose the correct fax setup for your home or office • Select your fax setup case • Additional fax setup information Choose the correct fax setup for your home or office To fax successfully, you need to know what types of equipment and services (if any) share - HP CQ522A#1H3 | User Guide - Page 20
. Step-by-step instructions are included for each case in the sections that follow. If you have answered all the questions in the previous section and have none of the described equipment or services, choose "None" from the first column in the table. Finish setting up the HP Photosmart 18 Finish - HP CQ522A#1H3 | User Guide - Page 21
one end to your telephone wall jack and the other end to the port labeled 1-LINE on the back of the HP Photosmart. If you use another phone cord, you might experience problems sending and receiving faxes. Other equipment/services sharing your fax line Recommended fax setup for Recommended fax - HP CQ522A#1H3 | User Guide - Page 22
jack 2 Use the phone cord supplied in the box with the HP Photosmart to connect to the "1-LINE" port To set up the HP Photosmart with a separate fax line 1. Using the phone cord supplied in the box with the HP Photosmart, connect one end to your telephone wall jack, then connect the other end to - HP CQ522A#1H3 | User Guide - Page 23
in the Rings to Answer setting. Then it will begin emitting fax reception tones to the sending fax machine and receive the fax. Case B: Set up the HP Photosmart with DSL If you have a DSL service through your telephone company, use the instructions in this section to connect a DSL filter between the - HP CQ522A#1H3 | User Guide - Page 24
one port for telephone and Group 3 fax and another port for multiple purposes. If you have problems when connected to the fax/ fax transmission, and you will not be able to send or receive faxes with the HP Photosmart. Refer to the documentation that came with your PBX phone system for instructions - HP CQ522A#1H3 | User Guide - Page 25
Case D: Fax with a distinctive ring service on the same line If you subscribe to a distinctive ring service (through your telephone company) that allows you to have multiple phone numbers on one phone line, each with a different ring pattern, set up the HP Photosmart as described in this section. - HP CQ522A#1H3 | User Guide - Page 26
. • If you set up the HP Photosmart to answer faxes manually, you must be available to respond in person to incoming fax calls or the HP Photosmart cannot receive faxes. To set up the HP Photosmart to answer calls manually, turn off the Auto Answer setting. 3. Run a fax test. 24 Finish setting up - HP CQ522A#1H3 | User Guide - Page 27
through your telephone company, set up the HP Photosmart as described in this section. NOTE: You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls. You must receive faxes manually; this means you must be available to respond in person - HP CQ522A#1H3 | User Guide - Page 28
the HP Photosmart, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the HP Photosmart. NOTE: If you do not use the supplied cord to connect from the telephone wall jack to the HP Photosmart, you might not be able to fax successfully - HP CQ522A#1H3 | User Guide - Page 29
the HP Photosmart, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the HP Photosmart. NOTE: If you do not use the supplied cord to connect from the telephone wall jack to the HP Photosmart, you might not be able to fax successfully - HP CQ522A#1H3 | User Guide - Page 30
, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the HP Photosmart. NOTE: If you do not use the supplied cord to connect from the telephone wall jack to the HP Photosmart, you might not be able to fax successfully. This special - HP CQ522A#1H3 | User Guide - Page 31
. • If you set up the HP Photosmart to answer faxes manually, you must be available to respond in person to incoming fax calls or the HP Photosmart cannot receive faxes. To set up the HP Photosmart to answer calls manually, turn off the Auto Answer setting. 7. Run a fax test. If you pick up the - HP CQ522A#1H3 | User Guide - Page 32
the telephone wall jack, and connect it to the port labeled 2-EXT on the back of the HP Photosmart. NOTE: If you do not connect your answering machine directly to the HP Photosmart, fax tones from a sending fax machine might be recorded on your answering machine, and you probably will not be able to - HP CQ522A#1H3 | User Guide - Page 33
after a low number of rings. 7. Change the Rings to Answer setting on the HP Photosmart to the maximum number of rings supported by your device. (The maximum number of rings varies by country/ region.) 8. Run a fax test. When the phone rings, your answering machine will answer after the number of - HP CQ522A#1H3 | User Guide - Page 34
on the same phone line as a computer with two phone ports 1. Remove the white plug from the port labeled 2-EXT on the back of the HP Photosmart. 2. Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone wall jack. Disconnect the cord from - HP CQ522A#1H3 | User Guide - Page 35
be able to receive faxes with the HP Photosmart. 4. Using the phone cord supplied in the box with the HP Photosmart, connect one end to your telephone the HP Photosmart to the maximum number of rings supported by your device. (The maximum number of rings varies by country/ region.) 10. Run a fax test - HP CQ522A#1H3 | User Guide - Page 36
a distinctive ring service, or to obtain a separate phone line for faxing. Since your computer dial-up modem shares the phone line with the HP Photosmart, you will not be able to use both your modem and the HP Photosmart simultaneously. For example, you cannot use the HP Photosmart for faxing if you - HP CQ522A#1H3 | User Guide - Page 37
, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the HP Photosmart. NOTE: If you do not use the supplied cord to connect from the telephone wall jack to the HP Photosmart, you might not be able to fax successfully. This special - HP CQ522A#1H3 | User Guide - Page 38
. You must be available to respond in person to incoming fax calls, or the HP Photosmart cannot receive faxes. Additional fax setup information For additional fax setup information, in specific countries/regions, see the Fax Configuration Web site listed below. Austria Germany Switzerland (French - HP CQ522A#1H3 | User Guide - Page 39
Get to know the HP Photosmart 4 Get to know the HP Photosmart • Printer parts • Control panel features • Display icons • HP Apps Manager Printer parts • Front view of the printer Get to know the HP Photosmart 37 - HP CQ522A#1H3 | User Guide - Page 40
port for your camera or other storage device 13 Lid backing 14 Lid 15 Glass 16 Cartridge door access handle 17 Paper-width guide for the main input tray 18 Main input tray (also referred to as the input tray) • Top and rear views of the printer 38 Get to know the HP Photosmart - HP CQ522A#1H3 | User Guide - Page 41
Get to know the HP Photosmart 21 Printhead assembly 22 Cartridge access area 23 Model number location 24 Rear USB port 25 Ethernet port 26 Power connection (Use only with the power adapter supplied by HP.) 27 1-LINE (fax) and 2-EXT (phone) ports 28 Two-sided printing accessory Printer parts 39 - HP CQ522A#1H3 | User Guide - Page 42
related to the current display. 4 Attention light: Indicates a problem occurred. See the display for more information. 5 Home: and Wi-Fi Protected Setup. 11 ePrint: Opens the Web Services menu where you can view, change, and print your e-mail fax-related tasks. 40 Get to know the HP Photosmart - HP CQ522A#1H3 | User Guide - Page 43
information about the HP Photosmart. Icon Purpose Shows that the ink level in all the ink cartridges is 50% or more. Shows that one or more of the that the HP Photosmart is set up to receive faxes automatically. If this icon is not showing, you will have to receive faxes manually. Indicates - HP CQ522A#1H3 | User Guide - Page 44
HP Photosmart Chapter 4 HP Apps Manager HP Apps are special documents such as Calendars, Posters, Recipes, and Cards that you can print directly from your printer without using your computer. You can download additional HP Apps from the Web (requires Web connectivity). Manage HP Apps ▲ Add new HP - HP CQ522A#1H3 | User Guide - Page 45
when you use this paper with any inkjet printer. It is available in semi-gloss finish in your HP Photosmart. Original HP inks and HP HP papers and other supplies, go to www.hp.com/buy/supplies. If prompted, choose your country/region, follow the prompts to select your product, and then click one - HP CQ522A#1H3 | User Guide - Page 46
quickly for easy handling. Get sharp, crisp images when you use this paper with any inkjet printer. It is available in semi-gloss finish in several sizes, including A4, 8.5 x 11 inch , brochures, mailers, and calendars. HP Premium Presentation Paper or HP Professional Paper These papers are heavy - HP CQ522A#1H3 | User Guide - Page 47
HP Premium Inkjet Transparency Film HP Premium HP Photosmart. Original HP inks and HP . ColorLok HP recommends plain HP papers and other supplies, go to www.hp one of the shopping links on the page. NOTE: At this time, some portions of the HP Web site are available in English only. Load media 1. Do one - HP CQ522A#1H3 | User Guide - Page 48
stops. NOTE: If the photo paper you are using has perforated tabs, load photo paper so that tabs are closest to you. Slide paper-width guide inward until it stops at edge of paper. c. Lower photo tray lid. Paper basics 46 Paper basics - HP CQ522A#1H3 | User Guide - Page 49
of paper into main input tray with short edge forward and print side down. Slide stack of paper forward until it stops. Slide paper-width guide inward until it stops at edge of paper. Paper basics c. Lower output tray. Lower output tray and pull tray extender towards you, as far as - HP CQ522A#1H3 | User Guide - Page 50
the paper catch closed. Load envelopes a. Raise output tray. Raise output tray and slide paper-width guide outwards. Paper basics Remove all paper from the main input tray. b. Load envelopes. Insert one or more envelopes into far-right side of main input tray, with envelope flaps on left and - HP CQ522A#1H3 | User Guide - Page 51
Related topics Information on paper Information on paper The HP Photosmart is designed to work well with most paper types. Test a variety of paper types before buying a large quantity. Find a paper type that works well and is easy to purchase. HP papers are designed for the best quality results. In - HP CQ522A#1H3 | User Guide - Page 52
Chapter 5 Paper basics 50 Paper basics - HP CQ522A#1H3 | User Guide - Page 53
print settings are automatically handled by the software application. You need to change the settings manually only when you change print quality, print on specific types of paper or transparency film application, click Print. 3. Make sure the product is the selected printer. Print 51 Print - HP CQ522A#1H3 | User Guide - Page 54
be called Properties, Options, Printer Setup, Printer, or Preferences. NOTE: When appropriate options for your print job by choosing one of the predefined print tasks on the Printing paper in the main input tray. 2. Slide the paper-width guide inward until it stops at the edge of the paper. 3. On - HP CQ522A#1H3 | User Guide - Page 55
paper type are not compatible, the printer software displays an alert and allows you use the Maximum dpi setting with supported types of photo paper. If • Off: applies no HP Real Life Technologies to the a memory card or USB storage device 1. Do one of the following: Print single photo on small-size - HP CQ522A#1H3 | User Guide - Page 56
Chapter 6 b. Insert memory. Print 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo (adapter optional), or Memory Stick Micro (adapter required) 2 MultiMediaCard (MMC), MMC Plus, Secure MultiMedia - HP CQ522A#1H3 | User Guide - Page 57
Increase number of copies and press OK. Press OK to preview print job. d. Print photo. Press Print Photos. Print single photo on full-size paper a. Load paper. Load full-size paper in the main input tray. b. Insert memory. Print Print photos 55 - HP CQ522A#1H3 | User Guide - Page 58
Chapter 6 Print 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo (adapter optional), or Memory Stick Micro (adapter required) 2 MultiMediaCard (MMC), MMC Plus, Secure MultiMedia Card, MMC Mobile - HP CQ522A#1H3 | User Guide - Page 59
Print multiple photos on full-size paper a. Load paper. Load full-size paper in the main input tray. b. Insert memory. Print 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo (adapter optional), - HP CQ522A#1H3 | User Guide - Page 60
the animation for this topic. Related topics • Recommended papers for photo printing • Edit photos before printing • Stop the current job Print a creative project 1. Do one of the following: Print album pages a. Load paper. Load up to 13 x 18 cm (5 x 7 inch) photo paper in photo tray or full-size - HP CQ522A#1H3 | User Guide - Page 61
1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo (adapter optional), or Memory Stick Micro (adapter required) 2 MultiMediaCard (MMC), MMC Plus, Secure MultiMedia Card, MMC Mobile (RS-MMC; adapter - HP CQ522A#1H3 | User Guide - Page 62
Chapter 6 b. Insert memory. Print 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo (adapter optional), or Memory Stick Micro (adapter required) 2 MultiMediaCard (MMC), MMC Plus, Secure MultiMedia - HP CQ522A#1H3 | User Guide - Page 63
d. Select photo. Highlight photo and press OK. Increase number of copies and press OK. Press OK to preview print job. e. Print photo. Press Print Photos. Print wallet photos a. Load paper. Load up to 13 x 18 cm (5 x 7 inch) photo paper in photo tray or full-size photo paper in main input tray. b. - HP CQ522A#1H3 | User Guide - Page 64
Chapter 6 c. Select project type. Highlight Create and press OK. Highlight Wallet Photos and press OK. d. Follow prompts. Print passport photos a. Load paper. Load up to 13 x 18 cm (5 x 7 inch) photo paper in photo tray or full-size photo paper in main input tray. b. Insert memory. Print 1 Memory - HP CQ522A#1H3 | User Guide - Page 65
Reprint photos a. Load original. Lift lid on product. Load original print side down on right front corner of glass. Print Close lid. b. Load paper. Load up to 13 x 18 cm (5 x 7 inch) photo paper in photo tray or full-size photo paper in main input tray. c. Select project type. Highlight Create - HP CQ522A#1H3 | User Guide - Page 66
. 3. Make sure the product is the selected printer. 4. If your Web browser supports it, select the items on the Web page HP Photosmart contains built-in templates that enable you to print common forms, such as narrow or wide ruled notebook paper, graph paper, task checklists, calendars (not supported - HP CQ522A#1H3 | User Guide - Page 67
software displays the optimized dots per inch (dpi) that the HP Photosmart printer will print. Printing in maximum dpi is supported on the following paper-types only: • HP Premium Plus Photo Paper • HP Premium Photo Paper • HP Advanced Photo Paper • Photo Hagaki cards Printing in maximum dpi takes - HP CQ522A#1H3 | User Guide - Page 68
. • Two-sided (Duplex) Printing: Print two-sided pages with the HP Photosmart. To create a printing shortcut 1. On the File menu in your software application, click Print. 2. Make sure the product is the selected printer. 3. Click the button that opens the Properties dialog box. Depending on - HP CQ522A#1H3 | User Guide - Page 69
default print settings 1. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Settings. 2. Make changes to the print settings, and click OK. Edit photos before printing 1. Do one of the following: Rotate - HP CQ522A#1H3 | User Guide - Page 70
Chapter 6 Crop photo a. Select photo. Highlight View & Print and press OK. Highlight photo and press OK. b. Edit photo. Press Menu. Highlight Crop and press OK. Press OK when done. Photo fix a. Select photo. Highlight View & Print and press OK. Highlight photo and press OK. b. Edit photo. Press - HP CQ522A#1H3 | User Guide - Page 71
the animation for this topic. Print from anywhere HP ePrint is a free service from HP that allows you to print from your mobile device or computer anytime, anywhere. Just send an email to your printer's email address, and the email message and any supported file attachments you included in the email - HP CQ522A#1H3 | User Guide - Page 72
Web browser. Follow the instructions on the sign-up page. NOTE: Only the person who registered the email address can sign in. Related topics Add the HP Photosmart to a network Print a document from anywhere To print a document from anywhere 1. If you do not know your printer's email address, follow - HP CQ522A#1H3 | User Guide - Page 73
from the web directly from your HP Photosmart without having to go to a computer using HP Apps. • Get started using HP Apps • Print a Web page using HP Apps • Learn more about using HP Apps Get started using HP Apps To use HP Apps, you need to have your printer connected to a network and to the - HP CQ522A#1H3 | User Guide - Page 74
Chapter 6 Print 72 Print - HP CQ522A#1H3 | User Guide - Page 75
card or USB storage device TIP: You can also scan and reprint a photo. For more information, see Print a creative project. Scan to a computer 1. Do one of the following: Single page scan a. Load original. Lift lid on product. Load original print side down on right front corner of glass. Scan Scan - HP CQ522A#1H3 | User Guide - Page 76
HP Photosmart and press OK. Multiple page scan a. Load original. Remove any staples or clips from the original document. Slide original with print side up into document feeder tray until the product detects the pages. Slide paper-width guide one of the following: Single page scan a. Load original. Lift - HP CQ522A#1H3 | User Guide - Page 77
Load original print side down on right front corner of glass. Close lid. b. Insert memory. Scan Scan to a memory card or USB storage device 75 - HP CQ522A#1H3 | User Guide - Page 78
Chapter 7 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo (adapter optional), or Memory Stick Micro (adapter required) 2 MultiMediaCard (MMC), MMC Plus, Secure MultiMedia Card, MMC Mobile (RS-MMC - HP CQ522A#1H3 | User Guide - Page 79
Slide paper-width guide inward until it stops at edge of paper. b. Insert memory. 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo - HP CQ522A#1H3 | User Guide - Page 80
Chapter 7 c. Start scan. Press Start Scan. Highlight Scan to Memory Card or Scan to USB Flash Drive and press OK. Highlight desired option and press OK. 2. View the animation for this topic. Related topics Stop the current job Scan 78 Scan - HP CQ522A#1H3 | User Guide - Page 81
text or mixed documents TIP: You can also copy and reprint a photo. For more information, see Print a creative project Copy text or mixed documents 1. Do one of the following: 1-sided original to 1-sided copy a. Load paper. Load full-size paper in the main input tray. b. Load original. Lift lid on - HP CQ522A#1H3 | User Guide - Page 82
Chapter 8 Copy Close lid. c. Specify number of copies. Highlight Copy and press OK. Press up arrow button or use keypad to increase number of copies . d. Start copy. Press Start Copy. 1-sided original to 2-sided copy a. Load paper. Load full-size paper in the main input tray. b. Load original. - HP CQ522A#1H3 | User Guide - Page 83
input tray. b. Load original. Slide original with print side up into document feeder tray until the product detects the pages. Slide paper-width guide inward until it stops at edge of paper. c. Specify 2-sided option. Press 2-Sided on control panel. Highlight Copy and press OK. Highlight 2-Sided - HP CQ522A#1H3 | User Guide - Page 84
tray. b. Load original. Slide original with print side up into document feeder tray until the product detects the pages. Copy Slide paper-width guide inward until it stops at edge of paper. c. Specify 2-sided option. Press 2-Sided on control panel. Highlight Copy and press OK. Highlight 2-Sided - HP CQ522A#1H3 | User Guide - Page 85
following table to determine which paper type setting to choose based on the paper loaded in the input tray. Paper type Copier paper or letterhead HP Bright White Paper HP Premium Plus Photo Paper, Glossy HP Premium Plus Photo Paper, Matte Control panel setting Plain Paper Plain Paper - HP CQ522A#1H3 | User Guide - Page 86
type HP Premium Plus 10 x 15 cm (4 x 6 inch) Photo Paper HP Photo Paper HP Everyday Photo Paper HP Everyday Photo Paper, Semi Gloss HP Premium Paper Other inkjet paper HP Professional Brochure & Flyer Paper (Glossy) HP Professional Brochure & Flyer Paper (Matte) HP Premium or Premium Plus Inkjet - HP CQ522A#1H3 | User Guide - Page 87
Copy 4. Do one of the following: • Press the right arrow button to darken the copy. • Press the left arrow button to lighten the copy. 5. Press OK. Preview a copy before printing After changing settings on the HP Photosmart for making a copy, you can preview an image of the expected output on the - HP CQ522A#1H3 | User Guide - Page 88
Chapter 8 Copy 86 Copy - HP CQ522A#1H3 | User Guide - Page 89
9 Fax • Send a fax • Receive a fax Send a fax 1. Do one of the following: Fax photo a. Load original. Lift lid on product. Load original print side down on right front corner of glass. Fax Fax 87 - HP CQ522A#1H3 | User Guide - Page 90
side up into document feeder tray until the product detects the pages. Slide paper-width guide inward until it stops at edge of paper. b. Press Start Fax and wait for tone. c. Enter number. Fax 2-sided document a. Load original. Remove any staples or clips from the original document. Slide original - HP CQ522A#1H3 | User Guide - Page 91
the phone, you can speak with the recipient before sending the fax. If a fax machine answers the call, you can send the fax directly to the fax machine when you hear the fax tones from the receiving fax machine. To send a fax manually from a connected phone 1. Load your originals print side up into - HP CQ522A#1H3 | User Guide - Page 92
feature is not supported if you load your originals on the glass. You must load your originals in the document feeder tray. 2. Dial the number by using the keypad on the phone that is connected to the HP Photosmart. NOTE: Do not use the keypad on the control panel of the HP Photosmart. You must - HP CQ522A#1H3 | User Guide - Page 93
Cancel on the control panel when the Send Fax Later message is visible on the display. Set up and use speed dial You can quickly send a black-and-white or color fax from the HP Photosmart using speed dials. This section provides instructions for sending the fax in black and white. Set up and use - HP CQ522A#1H3 | User Guide - Page 94
or enter the speed dial code by using the keypad on the control panel. Press OK. 5. Press Start Fax. • If the device detects an original loaded in the automatic document feeder, the HP Photosmart sends the document to the number you entered. • If the device does not detect an original loaded in the - HP CQ522A#1H3 | User Guide - Page 95
the HP Photosmart To receive a fax manually 1. instruct the sender to press Start on their fax machine. 5. When you hear fax tones from a sending fax machine, do the following: a. Press Start Fax on the control panel. b. When prompted, press the down arrow button to highlight Receive Fax Manually - HP CQ522A#1H3 | User Guide - Page 96
Chapter 9 Fax 94 Fax - HP CQ522A#1H3 | User Guide - Page 97
10 Save photos • Save photos to your computer • Back up photos from a memory card to a USB storage device Save photos to your computer To save photos 1. Insert memory. Save photos 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter - HP CQ522A#1H3 | User Guide - Page 98
Chapter 10 2. Save photos. ▲ Highlight Save and press OK. NOTE: If product is network-connected, a list of available computers appears. Select computer to which you want to transfer photos, and then continue to next step. 3. Follow Prompts. ▲ Follow onscreen prompts on computer to save photos to - HP CQ522A#1H3 | User Guide - Page 99
1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo (adapter optional), or Memory Stick Micro (adapter required) 2 MultiMediaCard (MMC), MMC Plus, Secure MultiMedia Card, MMC Mobile (RS-MMC; adapter - HP CQ522A#1H3 | User Guide - Page 100
Chapter 10 Save photos 98 Save photos - HP CQ522A#1H3 | User Guide - Page 101
cartridge that has been used in another printer, the ink level indicator might be inaccurate and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink cartridge after it is used. For more information, see www.hp.com/go/inkusage. To check the ink levels from the - HP CQ522A#1H3 | User Guide - Page 102
levels from the HP Photosmart Software ▲ In the HP Solution Center, click the Estimated Ink Levels icon. NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Features tab, and then click the Printer Services button. Related - HP CQ522A#1H3 | User Guide - Page 103
Wait for print carriage to move to center of the product. b. Press tab on cartridge, then remove it from slot. 3. Insert new cartridge. a. Remove cartridge from packaging. b. Twist orange cap to snap it off. A forceful twist may be required to remove the cap. Replace the cartridges 101 Work with - HP CQ522A#1H3 | User Guide - Page 104
products that have been refilled, remanufactured, refurbished, misused, or tampered with. During the warranty period the product is covered as long as the HP ink is not depleted and the end of warranty date has not been reached. The end of warranty date, in YYYY/ MM format, may be - HP CQ522A#1H3 | User Guide - Page 105
variety of reasons. You might be using the wrong software settings or printing a poor quality source file, or there might be a problem with the printing system in the HP Photosmart. If you are unhappy with the quality of your prints, you can print a print quality report to help you determine if the - HP CQ522A#1H3 | User Guide - Page 106
cartridge 2 Cyan cartridge 3 Magenta cartridge 4 Yellow cartridge 5 Photo cartridge • If any of the color bars are irregularly streaked, lighter on one side, or contain one or more streaks of a different color, refer to the following steps. Figure 11-2 Color bars - irregularly streaked or faded bar - HP CQ522A#1H3 | User Guide - Page 107
does not solve this print quality issue, contact HP support for service. 3. Look at the large text above the alignment pattern. The type should be sharp and clear. Figure 11-4 Sample text area - expected result • If the type is jagged, align the printer, and then print this diagnostic page again - HP CQ522A#1H3 | User Guide - Page 108
: If aligning the printer does not solve this print quality issue, contact HP support for service. If you do problem seems confined to a band near the edge of your printout, use the software you installed with the product or another software application to rotate the image 180 degrees. The problem - HP CQ522A#1H3 | User Guide - Page 109
12 Solve a problem This section contains the following topics: • HP support • Setup troubleshooting • Improve print quality • Print troubleshooting • Memory card troubleshooting • Scan troubleshooting • Copy troubleshooting • Fax troubleshooting • Errors HP support • Support process • HP support by - HP CQ522A#1H3 | User Guide - Page 110
, and Africa, go to www.hp.com/support. Standard phone company charges apply. Placing a call Call HP support while you are in front of the computer and the product. Be prepared to provide the following information: • Product name (HP Photosmart Premium Fax C410 series) • Model number (located near - HP CQ522A#1H3 | User Guide - Page 111
Solve a problem www.hp.com/support $IULFD (QJOLVKVSHDNLQJ 㡴㦻 $IULTXH IUDQFRSKRQH $OJ«ULH /X[HPERXUJ )UDQ©DLV $UJHQWLQD %XHQRV$LUHV $UJHQWLQD $XVWUDOLD $XVWUDOLD RXWRIZDUUDQW ˜ - HP CQ522A#1H3 | User Guide - Page 112
available for the HP Photosmart at additional costs. Go to www.hp.com/support, select your country/region and language, then explore the services and warranty area for information about the extended service plans. Setup troubleshooting This section contains setup troubleshooting information for the - HP CQ522A#1H3 | User Guide - Page 113
problem • Solution 1: Make sure you use the power cord that came with the product • Solution 2: Reset the product • Solution 3: Press the On button more slowly • Solution 4: Contact HP to replace the power supply • Solution 5: Contact HP support for service on the product. Setup troubleshooting 111 - HP CQ522A#1H3 | User Guide - Page 114
problem, contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for technical support the USB cable until prompted by the onscreen instructions. Once you have installed the software, plug one end of the USB cable into the back of - HP CQ522A#1H3 | User Guide - Page 115
, try the next solution. Solution 2: Set your product as the default printer Solution: Use the system tools on your computer to change your product to be the default printer. Cause: You sent the print job to the default printer, but this product was not the default printer. Setup troubleshooting 113 - HP CQ522A#1H3 | User Guide - Page 116
ink Solution: Check that the cartridges are installed properly and have ink. For more information, see: Work with cartridges Cause: There might have been a problem with one or more of the cartridges. If this did not solve the issue, try the next solution. Solution 5: Load paper in the input tray - HP CQ522A#1H3 | User Guide - Page 117
The Minimum System Checks screen appears Solution: Click Details to see what the specific problem is, and then correct the problem before attempting to install the software. Cause: Your system did not meet the 3. Verify that the USB cable and power cord are plugged in. Setup troubleshooting 115 - HP CQ522A#1H3 | User Guide - Page 118
• HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet (with the product name and software version number) • HP Software update • HP Share to Web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 116 Solve a problem - HP CQ522A#1H3 | User Guide - Page 119
problem d. Go to C:\Program Files\HP XP, use the MSCONFIG utility to prevent TSR programs and services from starting up. To turn off programs that run in taskbar, click Start. b. Depending on your operating system, do one of the following: • In Windows Vista: In Start Search, troubleshooting 117 - HP CQ522A#1H3 | User Guide - Page 120
Solve a problem Chapter 12 c. Select the appropriate check boxes to remove the unnecessary from the Windows taskbar by clicking Start, pointing to Programs or All Programs, HP, Photosmart Premium Fax C410 series, and then clicking Product Registration. Cause: The registration screen did not launch - HP CQ522A#1H3 | User Guide - Page 121
program). 3. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Follow the onscreen instructions. 4. Disconnect the the software from www.hp.com/support. 7. Follow the onscreen instructions and the instructions provided in the Start Here guide that came with the - HP CQ522A#1H3 | User Guide - Page 122
Solve a problem Chapter 12 To improve print quality 1. Make sure you are using genuine HP cartridges. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs required as a result of using a non-HP supply will not be covered under warranty. If you believe - HP CQ522A#1H3 | User Guide - Page 123
Solve a problem c. Press the down arrow button to highlight Tools, and then press OK. d. Press the down arrow button to highlight Print Quality Report, and then press - HP CQ522A#1H3 | User Guide - Page 124
the color bars. If the line reads 0, align the printer. ◦ If the PHA TTOE line on the diagnostic page shows a different value or aligning does not help, clean the printhead. NOTE: If cleaning the printhead does not solve this print quality issue, contact HP support for service. 122 Solve a problem - HP CQ522A#1H3 | User Guide - Page 125
one end, clean the printhead, and then print this diagnostic page again. If this occurs right after a new black cartridge is installed, the automatic device servicing routines may solve the problem the lines are jagged, align the printer, and then print this diagnostic page again. Figure 12-9 - HP CQ522A#1H3 | User Guide - Page 126
Solve a problem Chapter 12 NOTE: If aligning the printer does not solve this print quality issue, contact HP support for service. 8. Clean the ink and ragged at one end, and a new black cartridge was just installed, the automatic device servicing routines may solve the problem in a day or so. 124 - HP CQ522A#1H3 | User Guide - Page 127
has been resized, it can be blurry or fuzzy when printed. • If the problem is a horizontal band of distortion at the bottom of photo prints, print the printing a high-quality photo, and then make sure photo paper such as HP Advanced Photo Paper is loaded in the paper tray. For information on using - HP CQ522A#1H3 | User Guide - Page 128
resolve the problem, you might need to replace the printhead or service the printer. Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Print troubleshooting Use this section - HP CQ522A#1H3 | User Guide - Page 129
listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Reset the product • the document that is not corrupt. Cause: The document was corrupt. Print troubleshooting 127 - HP CQ522A#1H3 | User Guide - Page 130
in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Check the printer margins • Solution 2: Verify the paper size setting • Solution 3: Load the stack of paper correctly - HP CQ522A#1H3 | User Guide - Page 131
greater than the minimum margins the product supports. For more information about setting margins in see: Load media Cause: The paper guides were not positioned correctly. A blank If the first solution does not solve the problem, continue trying the remaining solutions until the troubleshooting 129 - HP CQ522A#1H3 | User Guide - Page 132
problem setting • Solution 2: Check the ink levels • Solution 3: Contact HP support Solution 1: Use a lower print quality setting Solution: Check the software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Features tab. 6. In - HP CQ522A#1H3 | User Guide - Page 133
. Solution 3: Contact HP support Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: There was a problem with the product. Memory card troubleshooting Use this - HP CQ522A#1H3 | User Guide - Page 134
light will blink rapidly, and an error message will appear on the computer screen. Remove the additional memory card to resolve the problem. Cause: You had inserted more than one memory card. If this did not solve the issue, try the next solution. Solution 4: Reformat the memory card in your digital - HP CQ522A#1H3 | User Guide - Page 135
likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. software. 3. Follow the onscreen instructions and the instructions provided in the Start Here guide that came with the product. Cause troubleshooting 133 - HP CQ522A#1H3 | User Guide - Page 136
setup information that came with the product. Cause: The product was not properly connected to the computer. Scan troubleshooting Use this section to solve these scan problems: • Scanned image is blank • Scanned image is incorrectly cropped • Scanned image has incorrect page layout • Scanned image - HP CQ522A#1H3 | User Guide - Page 137
Solve a problem • If you are loading your original in the document feeder tray, place the be what you want. In that case, turn off autocropping in the software and crop the scanned image manually, or not at all. Cause: The software was set to automatically crop scanned pictures. Scanned image has - HP CQ522A#1H3 | User Guide - Page 138
Some applications cannot handle framed text formatting. Framed text is one of the scan document settings in the software. It maintains complex most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution - HP CQ522A#1H3 | User Guide - Page 139
problem NOTE: If you are using HP Photosmart scanned text might be incomprehensible. Copy troubleshooting Use this section to solve these copy problems: • Nothing happens when I try the current operation • Solution 4: The product does not support the paper type or envelope • Solution 5: Check for - HP CQ522A#1H3 | User Guide - Page 140
Solve a problem Chapter 12 • If you are loading your original in the document feeder tray, place this did not solve the issue, try the next solution. Solution 4: The product does not support the paper type or envelope Solution: Do not use the product to copy onto envelopes or other papers it does - HP CQ522A#1H3 | User Guide - Page 141
Solve a problem If this did not solve the issue, try the next solution. Solution 5: Check for a paper jam Solution: Clear the paper jam and remove any torn side up, in the tray as shown below. Place the pages in the tray so that the top of the document goes in first. Copy troubleshooting 139 - HP CQ522A#1H3 | User Guide - Page 142
most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • small original, scan the original into the computer, resize the image in the HP scanning software, and then print a copy of the enlarged image. Cause: - HP CQ522A#1H3 | User Guide - Page 143
Solve a problem NOTE: You cannot use the document feeder tray with the Fit to Page feature. To use the Fit to Page feature, the original must be side up, in the tray as shown below. Place the pages in the tray so that the top of the document goes in first. Copy troubleshooting 141 - HP CQ522A#1H3 | User Guide - Page 144
feeder tray. Fax troubleshooting Use this section to solve the following fax problems: • The product is having problems sending and receiving faxes • The product cannot send faxes, but can receive faxes • The product is having problems sending a manual fax • Pages of a fax I sent are missing - HP CQ522A#1H3 | User Guide - Page 145
the input tray. 2. Press Setup. 3. Press the down arrow button to highlight Tools, and then press OK. 4. Press the down arrow button to highlight Run Fax Test, and then press OK. The HP Photosmart displays the status of the test on the display and prints a report. Fax troubleshooting 143 - HP CQ522A#1H3 | User Guide - Page 146
. • If the test fails, review the report for more information on how to fix any problems found. 6. After you pick up the fax report from the HP Photosmart, press OK. If necessary, resolve any problems found and rerun the test. The product prints a report with the results of the test. If the test - HP CQ522A#1H3 | User Guide - Page 147
Solve a problem Make sure you used the phone cord supplied in the box with the product to connect to the telephone wall jack. One end of this special 2-wire phone cord should be connected to the port the wrong port. If this did not solve the issue, try the next solution. Fax troubleshooting 145 - HP CQ522A#1H3 | User Guide - Page 148
the telephone wall jack, and correctly connected any additional equipment and services that share the phone line with the product. Use the port 5: Try removing the splitter Solution: A phone line splitter can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone - HP CQ522A#1H3 | User Guide - Page 149
your local telephone company for service. Cause: The telephone wall jack fax. The quality might be better when you try again. If the problem Fax Setup, and then press OK. The Advanced Fax quality (noise) can cause faxing problems. If this did not solve the product for faxing if an extension phone - HP CQ522A#1H3 | User Guide - Page 150
correctly. Cause: The product shares the same phone line with a DSL service and a DSL filter was not connected. If this did not solve the issue, the phone line. Phone lines with poor sound quality (noise) can cause faxing problems. You can check the sound quality of the phone line by plugging a - HP CQ522A#1H3 | User Guide - Page 151
configure the ports for specific phone equipment. For example, you might have assigned one port for telephone and Group 3 fax and another port for multiple purposes. If you have problems when connected to the fax/phone port of your ISDN converter, try using the port designated for multiple purposes - HP CQ522A#1H3 | User Guide - Page 152
using IP phone, resend the fax at a later time Solution: Try resending your fax at a later time. Also, make sure your Internet service provider supports faxing over the Internet. If the problem persists, contact your Internet service provider. Cause: You were faxing over the Internet using an IP - HP CQ522A#1H3 | User Guide - Page 153
fax machine for problems Solution 1: Make sure the product is set up for faxing correctly Solution: Make sure you set up the product properly for faxing, based on the equipment and services you have on the same phone line as the product. For more information, see Set up the HP Photosmart for faxing - HP CQ522A#1H3 | User Guide - Page 154
1: Ensure that the receiving fax machine can receive a manual fax Solution: Check with the recipient to see if their fax machine can receive faxes manually. Cause: The recipient's fax machine does not support manual faxing. If this did not solve the issue, try the next solution. 152 Solve a problem - HP CQ522A#1H3 | User Guide - Page 155
fax manually, make sure that you press Start Fax within three seconds of hearing the recipient's fax tones, otherwise the transmission might fail. Cause: You did not press Start Fax within three seconds of hearing fax tones. If this did not solve the issue, try the next solution. Fax troubleshooting - HP CQ522A#1H3 | User Guide - Page 156
Speed to Medium (14400) or Slow (9600) if you use one of the following: • An Internet phone service • A PBX system • Fax over Internet Protocol (FoIP) • An ISDN service To set the fax speed from the control panel 1. Press Setup. Solve a problem 2. Press the down arrow button to highlight Advanced - HP CQ522A#1H3 | User Guide - Page 157
. Cause: The phone line connection was noisy. Phone lines with poor sound quality (noise) can cause faxing problems. If this did not solve the issue, try the next solution. Solution 3: Verify multiple pages are button until Last Transaction is highlighted, and then press OK. Fax troubleshooting 155 - HP CQ522A#1H3 | User Guide - Page 158
noise. If the failure was due to noise on the phone line, contact the sender to have them resend the fax. The quality might be better when you try again. If the problem persists, turn Error Correction Mode (ECM) off and contact your telephone company. To change the ECM setting from the - HP CQ522A#1H3 | User Guide - Page 159
next solution. Solution 4: Check the receiving fax machine for problems Solution: Try calling the fax number from a telephone and listen for fax tones. If you cannot hear fax tones, the receiving fax might not be turned on or connected, or a voice mail service could be interfering with the recipient - HP CQ522A#1H3 | User Guide - Page 160
line for noise • Solution 4: Check the receiving fax machine for problems • Solution 5: Increase the fax speed Solution 1: Send the fax in black and white Solution: Sending a fax in color can take longer than sending a black-and-white fax. Try sending the fax in black and white. Cause: You were - HP CQ522A#1H3 | User Guide - Page 161
having problems. Solution 5: Increase the fax speed Solution: Make sure the Fax Speed option is set to Fast (33600) or Medium (14400). To set the fax speed from the control panel 1. Press Setup. 2. Press the down arrow button to highlight Advanced Fax Setup, and then press OK. Fax troubleshooting - HP CQ522A#1H3 | User Guide - Page 162
Solve a problem Chapter 12 3. Press the down arrow button to highlight Fax Speed, and then press OK. 4. Press the down arrow button to select one of the following settings, and then press OK. Fax speed setting Fax speed Fast (33600) v.34 (33600 baud) Medium (14400) v.17 (14400 baud) Slow ( - HP CQ522A#1H3 | User Guide - Page 163
of rings and the product to answer in the maximum number of rings supported. (The maximum number of rings varies by country/region.) In this setup the product when you have an answering machine, see Set up the HP Photosmart for faxing. Cause: The answering machine was not set up properly with the - HP CQ522A#1H3 | User Guide - Page 164
correctly Solution: Make sure you set up the product properly for faxing, based on the equipment and services you have on the same phone line as the product. For more information, see Set up the HP Photosmart for faxing. Then, run a fax test to check the status of the product and to make sure you - HP CQ522A#1H3 | User Guide - Page 165
. • If the test fails, review the report for more information on how to fix any problems found. 6. After you pick up the fax report from the HP Photosmart, press OK. If necessary, resolve any problems found and rerun the test. The product prints a report with the results of the test. If the test - HP CQ522A#1H3 | User Guide - Page 166
on the same phone line with the product, you might have had one of the following problems: • Your outgoing message might have been too long or too loud to allow the product to detect fax tones, and the sending fax machine might have disconnected. • Your answering machine might not have had enough - HP CQ522A#1H3 | User Guide - Page 167
to answer in the maximum number of rings supported by your product. (The maximum number of rings HP Photosmart for faxing. Cause: The answering machine was not set up properly with the product. If this did not solve the issue, try the next solution. Solution 7: If you use a distintive ring service - HP CQ522A#1H3 | User Guide - Page 168
All Rings (and you were not using a distinctive ring service). If this did not solve the issue, try the next fax. If you can receive faxes successfully without the other equipment, one or more pieces of the other equipment is causing problems; try adding them back one at a time and receiving a fax - HP CQ522A#1H3 | User Guide - Page 169
door, as shown below: Resolve any problems found. The product automatically begins printing all the unprinted faxes from memory. To clear the memory, you can also delete the faxes stored in memory by turning off the . If not, close the print cartridge door, as shown below: Fax troubleshooting 167 - HP CQ522A#1H3 | User Guide - Page 170
(9600) if you use one of the following: • An Internet phone service • A PBX system • Fax over Internet Protocol (FoIP) • An ISDN service To set the fax speed from the control panel 1. Press Setup. 2. Press the down arrow button to highlight Advanced Fax Setup, and then press OK. 168 Solve a problem - HP CQ522A#1H3 | User Guide - Page 171
: NOTE: If the product has an alignment message, you might be able to press the button next to OK to clear the message and resume faxing. After you resolve any problems found, the product can begin answering incoming fax calls. Fax troubleshooting 169 - HP CQ522A#1H3 | User Guide - Page 172
not answer incoming calls. You must be available to respond in person to incoming fax calls in order to receive faxes. If this did not solve the issue, try the next solution. Solution 3: If you use a distintive ring service, make sure the Distinctive Ring setting matches the ring pattern for your - HP CQ522A#1H3 | User Guide - Page 173
with alternating short and long ringing patterns. If you are having problems with a ring pattern of this type, ask your phone You had a special ring pattern for your fax phone number (using a distinctive ring service through your telephone company), and the Distinctive Ring Fax troubleshooting 171 - HP CQ522A#1H3 | User Guide - Page 174
Chapter 12 Resolve any problems found. The product automatically begins printing all the unprinted faxes from memory. To clear the memory, you can also delete the faxes stored in memory by turning off the product. Cause: The memory of the product was full. If this did not solve the issue, try - HP CQ522A#1H3 | User Guide - Page 175
solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Clear any paper jams and make sure paper is loaded in the input tray • Solution 2: Check for error messages on the display Fax troubleshooting 173 - HP CQ522A#1H3 | User Guide - Page 176
: NOTE: If the product has an alignment message, you might be able to press the button next to OK to clear the message and resume faxing. After you resolve any problems found, the product can begin answering incoming - HP CQ522A#1H3 | User Guide - Page 177
the sending fax machine is having problems. Cause: The sending fax machine had a problem. The computer to which I am connecting has only one phone port Solution: This possible solution applies only in the countries/regions that receive a 2-wire phone cord in the box with the HP Photosmart, including - HP CQ522A#1H3 | User Guide - Page 178
problem Chapter 12 splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.) Figure 12-12 Example of a parallel splitter To set up the product on a shared fax of the product. 4. Using another phone cord, connect one end to the port labeled 2-EXT on the back - HP CQ522A#1H3 | User Guide - Page 179
a problem 7. faxes. To set up the product to answer calls manually, turn off the Auto Answer setting. 9. Run a fax test. If you pick up the phone before the product answers the call and hear fax tones from a sending fax machine, you will need to answer the fax call manually. Fax troubleshooting - HP CQ522A#1H3 | User Guide - Page 180
Solve a problem Chapter 12 To set up the product on a shared fax/voice line with a computer dial-up modem and from the port labeled 2-EXT on the back of the product. 4. Using another phone cord, connect one end to the port labeled 2-EXT on the back of the product. Connect the other end of - HP CQ522A#1H3 | User Guide - Page 181
the call during this time, "listening" for fax tones. If incoming fax tones are detected, the product will emit fax reception tones and receive the fax; if there are no fax tones, the product stops monitoring the line and your answering machine can record a voice message. Fax troubleshooting 179 - HP CQ522A#1H3 | User Guide - Page 182
Solve a problem Chapter 12 To set up the product on a shared fax/voice line with a computer dial-up modem and voice mail service 1. Find the phone labeled 2-EXT on the back of the product. 4. Using another phone cord, connect one end to the port labeled 2-EXT on the back of the product. Connect the - HP CQ522A#1H3 | User Guide - Page 183
Solution 1: Make sure the product is set up for faxing correctly Solution: Make sure you set up the product properly for faxing, based on the equipment and services you have on the same phone line as the product. For more information, see Set up the HP Photosmart for faxing. Fax troubleshooting 181 - HP CQ522A#1H3 | User Guide - Page 184
. • If the test fails, review the report for more information on how to fix any problems found. 6. After you pick up the fax report from the HP Photosmart, press OK. If necessary, resolve any problems found and rerun the test. The product prints a report with the results of the test. If the test - HP CQ522A#1H3 | User Guide - Page 185
aligning the printer. Check the display. If the product is busy, wait until it completes the current task and run the fax test again. problems found, run the fax test again to make sure it passes and the product is ready for faxing. If the Fax Hardware Test continues to fail and Fax troubleshooting - HP CQ522A#1H3 | User Guide - Page 186
12 you experience problems faxing, contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. The "Fax Connected to Active Telephone Wall Jack" test failed Solution: • Check the connection - HP CQ522A#1H3 | User Guide - Page 187
used the phone cord supplied in the box with the product to connect to the telephone wall jack. One end of the phone cord should be connected to the port labeled 1-LINE on the back of the product and the other end to your telephone wall jack, as shown below. Fax troubleshooting 185 - HP CQ522A#1H3 | User Guide - Page 188
problem Chapter 12 1 Telephone wall jack 2 Phone cord supplied in the box with the product • Check the connection between the telephone wall jack and the product to make sure the phone cord is secure. The "Fax supplied in the box with the product, connect one end to your telephone wall jack, then - HP CQ522A#1H3 | User Guide - Page 189
them back one at a time and rerunning the test each time, until you identify which piece of equipment is causing the problem. ◦ If the Fax Line Condition Test fails without the other equipment, connect the product to a working phone line and continue reviewing the troubleshooting information in - HP CQ522A#1H3 | User Guide - Page 190
cause faxing problems. (A problem sending or receiving faxes. Try sending or receiving a test fax problems sending and receiving faxes. faxes service provider. After you resolve any problems found, run the fax test again to make sure it passes and the product is ready for faxing problems faxing - HP CQ522A#1H3 | User Guide - Page 191
Solution: Check with your telephone company to make sure their Internet phone service supports faxing. If they do not support faxing, you will not be able to send and receive faxes through the Internet. Cause: Your telephone company did not support faxing over the Internet. Fax troubleshooting 189 - HP CQ522A#1H3 | User Guide - Page 192
shows an error Solution: Review the following table for information on the error codes in the Fax Log report. This information can help you troubleshoot any problems you encounter when using the fax features of the product. The table also indicates which codes are specific to Error Correction Mode - HP CQ522A#1H3 | User Guide - Page 193
Error definition The receiving fax machine indicated one or more pages might not be readable. The receiving fax machine sent an unexpected communication Press OK. Cause: If there is a problem or error encountered during sending or receiving a fax, a Fax Log report will print. Errors This section - HP CQ522A#1H3 | User Guide - Page 194
problem • Photo tray cannot engage • Photo tray cannot disengage • Missing HP Photosmart Software Firmware revision mismatch Solution: Contact HP support for service. Go to: www.hp.com/support the photo paper is not curled • Solution 6: Load one sheet of paper at a time Solution 1: Load more paper - HP CQ522A#1H3 | User Guide - Page 195
problem is no higher than the top of the paper-width guide. Cause: There was not enough paper in the is no higher than the top of the paper-width guide. Cause: There was too much paper loaded in of the curl until the paper lies flat. If the problem persists, use photo paper that is not curled. Cause - HP CQ522A#1H3 | User Guide - Page 196
the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Install the HP Photosmart Software HP Photosmart Software. 3. Follow the onscreen instructions and the instructions provided in the Start Here guide that came with the product. Cause: The HP Photosmart - HP CQ522A#1H3 | User Guide - Page 197
Solve a problem Solution 3: Turn on the computer Solution: Turn on the computer Cause files. NN files could not be read • Photos not found • File not found • Invalid file name • Supported file types for the product • File corrupted Error reading or writing the file Solution: Check to see if you - HP CQ522A#1H3 | User Guide - Page 198
resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Reinsert the memory card • Solution 2: Print photos from the computer Solution - HP CQ522A#1H3 | User Guide - Page 199
Solve a problem Supported file types for the product The product software only recognizes JPG and TIF images. File corrupted Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, - HP CQ522A#1H3 | User Guide - Page 200
order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Remove all but one memory card • Solution 2: Remove the memory card and reinsert it correctly • Solution 3: Push the memory - HP CQ522A#1H3 | User Guide - Page 201
order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Remove all but one memory card • Solution 2: Remove the memory card and reinsert it correctly • Solution 3: Push the memory - HP CQ522A#1H3 | User Guide - Page 202
at a time Solution: You can insert only one memory card at a time. If more than one memory card is inserted, the attention light will blink rapidly, and an error message will appear on the computer screen. Remove the additional memory card to resolve the problem. Cause: There were two or more memory - HP CQ522A#1H3 | User Guide - Page 203
a list of printhead and ink cartridge error messages: • Cartridges in wrong slot • General printer error • Incompatible ink cartridges • Incompatible printhead • Ink alert • Ink cartridge problem • Ink service capacity warning • Ink system failure • Check ink cartridges • Install printhead and then - HP CQ522A#1H3 | User Guide - Page 204
each slot. Printing cannot occur without one of each type of ink cartridge inserted into the wrong slots. General printer error Try the following solutions to problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Reset the product • Solution 2: Contact HP support - HP CQ522A#1H3 | User Guide - Page 205
Contact HP support Solution 1: Check to see if the ink cartridges are compatible Solution: Check to make sure you are using the correct ink cartridges for your product. • The first time you set up and use the HP Photosmart, make sure to install the ink cartridges that were shipped with your printer - HP CQ522A#1H3 | User Guide - Page 206
a problem Chapter 12 Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: The ink cartridges were not intended for use in this product. Incompatible printhead Solution: Contact HP support for service - HP CQ522A#1H3 | User Guide - Page 207
Solve a problem Solution 1: Install the ink cartridges correctly Solution: Make sure all of the ink cartridges are properly installed. Refer to the following steps to resolve this - HP CQ522A#1H3 | User Guide - Page 208
Solve a problem Chapter 12 6. If an ink cartridge was sticking up and you were able to snap it back down into place, close the ink cartridge access door and check if the error message has gone away. • If the message has gone away, stop troubleshooting here. The error has been resolved. • If the - HP CQ522A#1H3 | User Guide - Page 209
sure that the latch securing the printhead is securely closed. Leaving the latch handle raised can result in incorrectly seated ink cartridges and problems printing. The latch must remain down in order to correctly install the ink cartridges. Cause: The print carriage latch was not closed properly - HP CQ522A#1H3 | User Guide - Page 210
Solve a problem Chapter 12 The print carriage moves to the center of the product. NOTE: Wait until the print carriage stops moving before proceeding. 3. four small rectangles of copper or gold-colored metal on the bottom of the ink cartridge. 1 Ink window 2 Electrical contacts 208 Solve a problem - HP CQ522A#1H3 | User Guide - Page 211
Solve a problem 5. Wipe the contacts with a dry swab or lint-free cloth. 6. On the been reached, contact HP support for service or replacement. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. For more - HP CQ522A#1H3 | User Guide - Page 212
solution. Solution 5: Contact HP support Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: The product had a problem. Ink service capacity warning Solution - HP CQ522A#1H3 | User Guide - Page 213
solve the problem, continue Contact HP support Solution 1: Install all five ink cartridges Solution: Install all five ink cartridges. If all five of the ink cartridges are already installed, proceed to the next solution. For more information, see: Replace the cartridges Cause: One - HP CQ522A#1H3 | User Guide - Page 214
Solve a problem Chapter 12 4. Run your finger along the top of the ink cartridges cartridge access door and check if the error message has gone away. • If the message has gone away, stop troubleshooting here. The error has been resolved. • If the message has not gone away, proceed to the next step. - HP CQ522A#1H3 | User Guide - Page 215
try the next solution. Solution 3: Contact HP support Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: There was a problem with the ink cartridges. Install - HP CQ522A#1H3 | User Guide - Page 216
Solve a problem Chapter 12 • Solution 1: Install the printhead and then cartridges • Solution 2: Contact HP support Solution 1: Install the printhead and then cartridges Solution: Check to make sure the printhead up. 4. Lift the latch handle on the print carriage until it stops. 214 Solve a problem - HP CQ522A#1H3 | User Guide - Page 217
Solve a problem 5. Remove the printhead by lifting it straight up. 6. Make sure the latch handle is raised, and then reinsert the printhead. Errors 215 - HP CQ522A#1H3 | User Guide - Page 218
, try the next solution. Solution 2: Contact HP support Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: There was a problem installing the printhead or ink - HP CQ522A#1H3 | User Guide - Page 219
recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs required as a result of - HP CQ522A#1H3 | User Guide - Page 220
screen to continue. NOTE: HP recommends that you do not leave the ink cartridge outside of the printer for an extended period of problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Reinstall the printhead and cartridges • Solution 2: Contact HP support - HP CQ522A#1H3 | User Guide - Page 221
Solve a problem 3. Remove all of the ink cartridges and place them on a piece of paper with the ink opening pointing up. 4. Lift the latch handle on the print carriage until it stops. 5. Remove the printhead by lifting it straight up. Errors 219 - HP CQ522A#1H3 | User Guide - Page 222
Solve a problem Chapter 12 6. Clean the printhead. There are three areas of the printhead that need to be cleaned: the plastic ramps on both sides of the top. Do not go past the edge between the nozzles and the electrical contacts. Clean until no new ink shows on the cloth. 220 Solve a problem - HP CQ522A#1H3 | User Guide - Page 223
Solve a problem b. Use a fresh, lightly dampened, lint-free cloth to wipe any accumulated ink and debris from the edge between the nozzles and the contacts. c. Use a fresh, - HP CQ522A#1H3 | User Guide - Page 224
you lower the latch handle before reinserting the ink cartridges. Leaving the latch handle raised can result in incorrectly seated ink cartridges and problems printing. The latch must remain down in order to correctly install the ink cartridges. 10. Using the colored shaped icons for help, slide - HP CQ522A#1H3 | User Guide - Page 225
the next solution. Solution 2: Contact HP support Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: There was a problem with the printhead or ink cartridges - HP CQ522A#1H3 | User Guide - Page 226
Solve a problem Chapter 12 3. Remove all of the ink cartridges and place them on a piece of paper with the ink opening pointing up. 4. Lift the latch handle on the print carriage until it stops. 5. Remove the printhead by lifting it straight up. 224 Solve a problem - HP CQ522A#1H3 | User Guide - Page 227
Solve a problem 6. Clean the printhead. There are three areas of the printhead that need to be cleaned: the plastic ramps on both sides of the ink nozzles, - HP CQ522A#1H3 | User Guide - Page 228
Solve a problem Chapter 12 b. Use a fresh, lightly dampened, lint-free cloth to wipe any accumulated ink and debris from the edge between the nozzles and the contacts. cloth from top to bottom. Use as many fresh, clean cloths as necessary. Clean until no ink shows on the cloth. 226 Solve a problem - HP CQ522A#1H3 | User Guide - Page 229
you lower the latch handle before reinserting the ink cartridges. Leaving the latch handle raised can result in incorrectly seated ink cartridges and problems printing. The latch must remain down in order to correctly install the ink cartridges. 10. Using the colored shaped icons for help, slide - HP CQ522A#1H3 | User Guide - Page 230
2: Contact HP support Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: There was a problem with the printhead. Problem with printer preparation Solution - HP CQ522A#1H3 | User Guide - Page 231
solution does not solve the problem, continue trying the remaining solutions • Solution 4: Contact HP support Solution 1: Insert all ink cartridges Solution: Make sure all of the ink cartridges are inserted. For more information, see: Replace the cartridges Cause: One - HP CQ522A#1H3 | User Guide - Page 232
Solve a problem Chapter 12 4. Run your finger along the top of the ink cartridges cartridge access door and check if the error message has gone away. • If the message has gone away, stop troubleshooting here. The error has been resolved. • If the message has not gone away, proceed to the next step. - HP CQ522A#1H3 | User Guide - Page 233
Solve a problem CAUTION: Be careful not to bend the tab out more than about 1. error message, turn the product off, and then on again. For more information, see: Replace the cartridges Cause: One or more of the ink cartridges were not installed. If this did not solve the issue, try the next solution - HP CQ522A#1H3 | User Guide - Page 234
Solve a problem Chapter 12 The print carriage moves to the center of the product. NOTE: Wait until the print carriage stops moving before proceeding. 3. four small rectangles of copper or gold-colored metal on the bottom of the ink cartridge. 1 Ink window 2 Electrical contacts 232 Solve a problem - HP CQ522A#1H3 | User Guide - Page 235
Solve a problem 5. Wipe the contacts with a dry swab or lint-free cloth. 6. On the been reached, contact HP support for service or replacement. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. For more - HP CQ522A#1H3 | User Guide - Page 236
Solve a problem Chapter 12 Solution 4: Contact HP support Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: The ink cartridges were not intended for use in - HP CQ522A#1H3 | User Guide - Page 237
Stop the current job 13 Stop the current job To stop a print job from the product ▲ Press Cancel on the control panel. If the print job does not stop, press Cancel again. It can take a few moments for the print job to be cancelled. Stop the current job 235 - HP CQ522A#1H3 | User Guide - Page 238
Stop the current job Chapter 13 236 Stop the current job - HP CQ522A#1H3 | User Guide - Page 239
see the printed documentation that came with the HP Photosmart. This section contains the following topics: HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP - HP CQ522A#1H3 | User Guide - Page 240
collect the product's usage information. Specifications Technical specifications for the HP Photosmart are provided in this section. For complete product specifications, see the Product Data Sheet at www.hp.com/support. System requirements Software and system requirements are located in the Readme - HP CQ522A#1H3 | User Guide - Page 241
the type of paper and the amount of ink you are using. HP recommends emptying the output tray frequently. FAST DRAFT print quality mode requiresthe sheet. * NOTE: For a complete list of supported media sizes, see the printer driver. Two-sided printing accessory paper specifications Type Paper - HP CQ522A#1H3 | User Guide - Page 242
memory. • Manual fax send and receive. • Automatic busy redial redial one time (varies by model). • Confirmation and activity reports. • CCITT/ITU Group 3 fax with printer resolution, see the printer software. For more information, see View the print resolution. Ink cartridge yield Visit www.hp - HP CQ522A#1H3 | User Guide - Page 243
two-sided documents with multiple pages on same sheet to reduce paper usage. For more information, see Use printing shortcuts. • Smart Web printing: The HP Smart Web Printing interface includes a Clip Book and Edit Clips window where you can store, organize, or print clips you have gathered from the - HP CQ522A#1H3 | User Guide - Page 244
lets you recycle used print cartridges and ink cartridges free of charge. For more information, go to the following Web site: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ Power consumption Hewlett-Packard printing and imaging equipment marked with the ENERGY STAR® logo is qualified to - HP CQ522A#1H3 | User Guide - Page 245
, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Évacuation des vânzătorul de la care aţi achiziţionat produsul. Chemical Substances HP is committed to providing our customers with information about the chemical substances - HP CQ522A#1H3 | User Guide - Page 246
Parliament and the Council). A chemical information report for this product can be found at: www.hp.com/go/reach. Toxic and hazardous substance table Battery disposal in the Netherlands Dit HP Product bevat een lithium-manganese-dioxide batterij. Deze bevindt zich op de hoofdprintplaat. Wanneer deze - HP CQ522A#1H3 | User Guide - Page 247
real time clock or product settings and is designed to last the life of the product. Any attempt to service or replace this battery should be performed by a qualified service technician. Directive sur les batteries de l'Union Européenne Ce produit contient une batterie qui permet de maintenir l'int - HP CQ522A#1H3 | User Guide - Page 248
the power cord • Notice to users in Korea • Notice to users in Germany • Noise emission statement for Germany • HP Photosmart Premium Fax C410 series declaration of conformity Regulatory model identification number For regulatory identification purposes, your product is assigned a Regulatory Model - HP CQ522A#1H3 | User Guide - Page 249
and used in accordance with the instructions, may cause harmful interference to is encouraged to try to correct the interference by one or more of the following measures: • Reorient the made to this device that are not expressly approved by HP may void the user's authority to operate the equipment - HP CQ522A#1H3 | User Guide - Page 250
Chapter 14 Notice to users in Korea B B鞾韥韥 Notice to users in Germany Sehanzeige-Arbeitsplätze Das Gerät ist nicht für die Benutzung am Bildschirmarbeitsplatz gemäß BildscharbV vorgesehen. Noise emission statement for Germany Geräuschemission LpA < 70 dB am Arbeitsplatz im - HP CQ522A#1H3 | User Guide - Page 251
HP Photosmart Premium Fax C410 series declaration of conformity Regulatory wireless statements This section contains the following regulatory information pertaining to wireless products: • Exposure to radio frequency radiation Regulatory wireless statements 249 Technical information - HP CQ522A#1H3 | User Guide - Page 252
be used in such a manner that the potential for human contact during normal operation is minimized. This product and any attached external antenna, if supported, shall be placed in such a manner to minimize the potential for human contact during normal operation. In order to avoid the possibility of - HP CQ522A#1H3 | User Guide - Page 253
• EMC Directive 2004/108/EC CE compliance of this product is valid only if powered with the correct CE-marked AC adapter provided by HP. If this product has telecommunications functionality, it also complies with the essential requirements of the following EU Directive: • R&TTE Directive 1999/5/EC - HP CQ522A#1H3 | User Guide - Page 254
Chapter 14 Regulatory telecommunication notices The HP Photosmart meets telecommunication requirements from regulatory agencies in your country/region. This section Notice to users of the German telephone network • Australia wired fax statement 252 Technical information Technical information - HP CQ522A#1H3 | User Guide - Page 255
number is called. Too many devices on one line might result in failure to ring in service. If you experience trouble with this equipment, please contact the manufacturer, or look elsewhere in this manual a computer or other electronic device, including fax machines, to send any message unless such - HP CQ522A#1H3 | User Guide - Page 256
Chapter 14 Notice to users of the Canadian telephone network Note à l'attention des utilisateurs du réseau téléphonique canadien/Notice to users of the Canadian telephone network Cet appareil est conforme aux spécifications techniques des équipements terminaux d'Industrie Canada. Le numéro d' - HP CQ522A#1H3 | User Guide - Page 257
or Hewlett-Packard Company if additional product support is necessary. This equipment has been loop disconnect dialing. In the unlikely event of problems with loop disconnect dialing, it is recommended to des HP All-in-One enthalten ist, an die Wandsteckdose (TAE 6) Code N an. Dieses HP-Fax kann - HP CQ522A#1H3 | User Guide - Page 258
Chapter 14 Japan safety statement Technical information 256 Technical information For safety use i - HP CQ522A#1H3 | User Guide - Page 259
Technical information Japan safety statement 257 - HP CQ522A#1H3 | User Guide - Page 260
Chapter 14 258 Technical information Technical information - HP CQ522A#1H3 | User Guide - Page 261
fax 175 connection problems fax 142, 150, 152, 162, 168 HP All-in-One will not turn on 110 control panel buttons 40 features 40 copy blank 141 fit to page fails 140 missing information 139 specifications 240 troubleshooting 137 correct port test, fax 185 crop fails 198 customer support warranty - HP CQ522A#1H3 | User Guide - Page 262
with fax 22 PC modem. See computer modem phone cord check 185 connection, failure 185 phone support 107 phone support period period for support 108 print quality report 103 printer found screen, Windows 15 printhead problems 223 printing slow, troubleshoot 130 problems copy 137 error messages 191 - HP CQ522A#1H3 | User Guide - Page 263
format on scan 136 incorrect or missing on scan 136 meaningless characters 127 to print a document from anywhere 70 transparencies specifications 238 troubleshoot fax problems 142, 150, 152, 154, 156, 157, 158, 160, 162, 168, 170, 173, 175, 181, 188 incorrect measurements 114 setup 110 USB cable - HP CQ522A#1H3 | User Guide - Page 264
262 Index
-
1 -
2 -
3 -
4 -
5 -
6 -
7 -
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21
-
22
-
23
-
24
-
25
-
26
-
27
-
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
-
59
-
60
-
61
-
62
-
63
-
64
-
65
-
66
-
67
-
68
-
69
-
70
-
71
-
72
-
73
-
74
-
75
-
76
-
77
-
78
-
79
-
80
-
81
-
82
-
83
-
84
-
85
-
86
-
87
-
88
-
89
-
90
-
91
-
92
-
93
-
94
-
95
-
96
-
97
-
98
-
99
-
100
-
101
-
102
-
103
-
104
-
105
-
106
-
107
-
108
-
109
-
110
-
111
-
112
-
113
-
114
-
115
-
116
-
117
-
118
-
119
-
120
-
121
-
122
-
123
-
124
-
125
-
126
-
127
-
128
-
129
-
130
-
131
-
132
-
133
-
134
-
135
-
136
-
137
-
138
-
139
-
140
-
141
-
142
-
143
-
144
-
145
-
146
-
147
-
148
-
149
-
150
-
151
-
152
-
153
-
154
-
155
-
156
-
157
-
158
-
159
-
160
-
161
-
162
-
163
-
164
-
165
-
166
-
167
-
168
-
169
-
170
-
171
-
172
-
173
-
174
-
175
-
176
-
177
-
178
-
179
-
180
-
181
-
182
-
183
-
184
-
185
-
186
-
187
-
188
-
189
-
190
-
191
-
192
-
193
-
194
-
195
-
196
-
197
-
198
-
199
-
200
-
201
-
202
-
203
-
204
-
205
-
206
-
207
-
208
-
209
-
210
-
211
-
212
-
213
-
214
-
215
-
216
-
217
-
218
-
219
-
220
-
221
-
222
-
223
-
224
-
225
-
226
-
227
-
228
-
229
-
230
-
231
-
232
-
233
-
234
-
235
-
236
-
237
-
238
-
239
-
240
-
241
-
242
-
243
-
244
-
245
-
246
-
247
-
248
-
249
-
250
-
251
-
252
-
253
-
254
-
255
-
256
-
257
-
258
-
259
-
260
-
261
-
262
-
263
-
264
 |
 |
HP Photosmart Premium Fax C410
series