HP Color LaserJet 4610n HP Printers - Supported Citrix Presentation Server env
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- HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 1
Versions of Terminal Server and Citrix supported by HP 2 Testing performed by HP ...3 HP LaserJet printers and supported driver versions 4 HP Color printers with Edgeline Technology and supported driver versions 12 Using the HP Universal Print Driver version 4.7 for Windows in Citrix environments - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 2
tests. What's new • The table of HP supported printers and drivers has been updated • Content updated with XenApp™ 5.0 test results Versions of Terminal Server and Citrix supported by HP • Microsoft Windows Server 2008 x64 Edition Terminal Services - Citrix XenApp™ 5.0 • Microsoft Windows Server - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 3
printers and network printers. The feature testing performed by HP is very similar to the Citrix Interoperability Test Kit for the Citrix Ready program. In addition to the feature testing that is part of the Citrix Ready program, HP performs stress testing of its print drivers. Stress Testing HP - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 4
HP LaserJet printers and supported driver versions Table 1 identifies the HP LaserJet printers and associated drivers that are supported in Citrix environments by HP. These printers and printer drivers were tested by HP. A description of the issue resolutions and known product limitations is - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 5
HP printer LJ 1150 LJ 1160 LJ 1200 LJ 1300 CM 1312 MFP LJ 1320 CLJ 1500 P1505 P1505n CP1510 series LJ M1522 MFP series CLJ 1600 Supported in Citrix environment Yes Yes Yes Yes Yes Yes PCL Win2k/XP/2003: 60.5.17.2 Win2003-x64: Use HP LaserJet 1200 driver included in the Windows OS Win2k/XP/2003 - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 6
Yes Yes Not supporte d Yes PCL Win2k/XP/2003/2003x64: 61.063.351.0 Win2k/XP/2003/2003x64: 60.063.461.42 Win2k/XP/2003/2003x64: 61.072.51.02 Use the HP UPD Win2k/XP/2003/2003x64: 61.82.242.0 Win2k/XP/2003: 4.27.2100.410 Win2003-x64: use HP LaserJet 2100 driver included in the - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 7
included in the Windows OS Win2k/XP/2003: 4.19.3300.3 Win2003-x64: Use HP LaserJet P3005 driver Win2k/XP/2003: 60.5.72.21 Win2003-x64: Use HP LaserJet P3005 driver HP-supported drivers* Host-based N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A PS Win2k/XP/2003/2003- x64: 60.061.447.00 Win2k - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 8
CLJ 3700 CLJ 3800 LJ 4000 CLJ CP4005 LJ 4015 LJ 4050 Supported in Citrix environment Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes PCL Win2k/XP/2003: 60.051.564.021 Win2003-x64: Use HP LaserJet P3005 driver N/A Win2k/XP/2003/2003x64: 61.063.346.00 Win2k/XP/2003 - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 9
CLJ 4500 LJ 4515 CLJ 4550 CLJ 4600 CLJ 4650 CLJ 4700 Supported in Citrix environment Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes PCL Win2k/XP/2003: 4.27.4100.441 Win2003-x64: use HP LaserJet 4100 driver included in the Windows OS Win2k/XP/2003/2003x64: 61.063.461 - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 10
/CM6040 LJ 8000 LJ 8100 Supported in Citrix environment Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes PCL Win2k/XP/2003/2003x64: 61.071.661.41 Win2k/XP/2003/2003x64: 61.063.345.00 Win2k/XP/2003: 4.27.5000.400 Win2003-x64: use HP LaserJet 5000 driver included in the Windows - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 11
HP printer LJ 8150 CLJ 8500 CLJ 8550 LJ 9000/ LJ 9000mfp LJ 9040/9050 LJ 9040mfp/ 9050mfp LJ 9055mfp LJ 9065mfp CLJ 9500 CLJ 9500mfp Supported in Citrix environment Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes PCL Win2k/XP/2003: 4.27.8150.410 Win2003-x64: use HP LaserJet 8150 driver included in the - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 12
to all PCL 5capable HP client printers or the HP Universal Print postscript (PS) emulation driver to all postscriptcapable HP client printers through driver mapping in the Citrix management tools. To install the HP Universal Print Driver in static or traditional mode, download the software from http - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 13
configuration is supported. For directly attached printers on the client, the UPD PCL driver defaults to black and white, no extra trays, no device-specific paper handling, etc. The UPD PS driver defaults to color, no extra trays, no device-specific paper handling, etc. NOTE: Printers that are - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 14
Business Inkjet printers and supported driver versions The table below identifies the HP Business Inkjet printers and associated drivers that are supported in Citrix environments by HP. These printers and printer drivers have been tested by HP. A description of the issue resolutions and known - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 15
not directly supported by HP, most customers will be able to use them without issue. A description of the driver work-around and known product limitations is included in this section. HP printer Deskjet 1200C/1200PS Supported in Citrix environment Not tested HP-supported drivers* PCL Host-based - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 16
HP printer Deskjet HP-supported drivers* PCL Host-based Use OS Driver N/A Use OS Driver W2K/XP: OS Driver Use OS Driver Use OS Driver W2K/XP: OS Driver Use OS Driver W2K/XP: OS Driver W2K/XP: OS Driver W2K/XP: OS Driver W2K/XP: OS Driver Ver 4.3 Use OS Driver Use OS Driver W2K/XP: OS Driver - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 17
HP printer Deskjet 5150 series Supported in Citrix environment Yes HP-supported drivers* PCL Host-based Ver. 8.4.5 or Commercial slim driver N/A Deskjet 5440 series V.60.051.645 or Yes N/A Commercial slim driver Deskjet 5550/ 5551 Ver. 7.1.0 Yes or N/A Commercial slim driver - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 18
, are not recommended or supported in Citrix environments by HP. HP printer Deskjet 710/712/720/ 722 Supported in Citrix environment Not Supported PCL N/A HP-supported drivers* Host-based N/A Deskjet 810/812/815 Not Supported N/A N/A Deskjet 820Cse/Cxi Not Supported N/A N/A Deskjet 3300 - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 19
recommends downloading the 'basic features' or corporate drivers when using mapped drivers. HP All-in-One and Photosmart products that are leveraged from LIDIL based Deskjets are not supported. These products include the PSC and Officejet products leveraged from the Deskjet 3000 series. HP printer - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 20
HP printer Officejet 5100 Series Supported Not Supported Not Supported Not Supported Not Supported Not Supported Not tested Not tested Not tested Not tested Not tested Not tested Not tested Not tested Not Supported Not Supported Not Supported Not Supported Not Supported PCL N/A HP-supported drivers - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 21
HP printer Photosmart C4100 All-in-One series Supported in Citrix environment Not Supported HP-supported drivers* PCL Host-based N/A N/A Photosmart C5100 All-in-One series Not Supported N/A N/A Photosmart C6100 All-in-One series Not Supported N/A N/A Photosmart C7100 All-in-One series - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 22
is due to the initialization of the HP UPD or discrete print driver. HKCU\Software\Hewlett-Packard registry hive increases in size in Citrix Print driver versions 61.071.xxx.xx fail to clean up registry data written to the HKEY_CURRENT_USER\Software\Hewlett-Packard registry hive. Keys under this - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 23
lost during autocreation This is a limitation of Citrix MetaFrame 3.0 and older versions. Driver settings, such as tray configuration, duplexer, printer memory, and quick sets are not read at autocreation. Paper size and orientation are the only client settings that are read during autocreation. The - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 24
: Is my HP printer supported in a Citrix environment by HP? Answer: Check the LaserJet, Business Inkjet, Designjet, Deskjet, and ink-based All-in-One and Photosmart printer sections of this white paper to see if your printer is listed as supported. Question: Is a certain HP print driver certified in - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 25
check the LaserJet, Business Inkjet, Deskjet, and Ink-based All-in-One and Photosmart printer sections of this white paper. All support for a printer and print driver is claimed by HP and provided by HP. Question: How do I configure my Citrix server to map print drivers, use and configure the Citrix - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 26
, no problems were encountered when running Citrix test cases with the HP printers and drivers listed for each test case. Printers tested HP Deskjet 5650 Software tested Citrix XenApp Server 5.0 HP Deskjet D2360 XenApp Plugin for Hosted Apps, version 11.x HP LaserJet 3020 HP Universal, PCL, PS - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 27
the client could print successfully. Printer model tested HP Color LaserJet 3000 HP LaserJet 4000 HP Business Inkjet 1100 HP Deskjet D2360 HP Deskjet 5440 HP Designjet 4000 PostScript Driver version tested HP Color LaserJet 3000 Series PCL (61.53.25.9) & HP Color LaserJet 3000 Series PS(61.71.661 - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 28
Test methodology An HP LaserJet/Business Inkjet/Designjet/Deskjet printer was attached to the client system using a parallel cable or USB cable. The printer was installed on the client system and drivers for the printers were downloaded from the HP Driver Support website. The client system connected - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 29
using a parallel cable or USB cable. The printer was installed on the client system and drivers for the printers were downloaded from the HP Driver Support website. Setting changes were made to the HP LaserJet/Business Inkjet/Designjet/Deskjet printer installed locally on the client system, and then - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 30
.0) HP LaserJet 3020 HP Officejet Pro L7680 All-in-One HP Deskjet 5440 HP LaserJet 3200 HP LaserJet 3020 PCL 5e (60.5.72.21) & HP LaserJet 3020 PS (60.5.72.21) HP Officejet Pro L7600 Series (61.63.263.21) HP Deskjet 5400 Series (60.51.645.0) HP LaserJet 3200 Series PCL 5e Printer Driver (4.3.2.209 - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 31
platforms Test methodology An HP LaserJet/Business Inkjet/Designjet/Deskjet printer was attached to the client system using a parallel cable or USB cable. The printer was installed on the client system and drivers for the printers were downloaded from the HP Driver Support website. The client system - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 32
with client printers. Test methodology An HP LaserJet/Business Inkjet/Designjet/Deskjet printer was attached to the client system using a parallel cable or USB cable. The printer was installed on the client system and drivers for the printers were downloaded from the HP Driver Support website. In - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 33
. Test methodology An HP LaserJet/Business Inkjet/Designjet/Deskjet printer was attached to the client system using a parallel cable or USB cable. The printer was installed on the Windows 9x client system, and drivers for the printers were downloaded from the HP Driver Support website and installed - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 34
HP LaserJet 3200 Driver version tested HP LaserJet 3200 Series PCL 5e Printer Driver (4.3.2.209) HP Designjet 4000 PostScript HP Designjet 4000ps PS3 (61.71.362.31) Known issues with client printer driver mapping and HP printers and drivers No issues were discovered when testing client printer - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 35
Known issues with printer driver replication and HP printers and drivers No issues were discovered when testing the Citrix XenApp™ Server printer driver replication feature using the HP LaserJet/Business Inkjet/Designjet/Deskjet printers and drivers listed above. Citrix-tested HP Scanners/All-in - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 36
connected to the client system and drivers for the Scanner/All-in-One device were either downloaded from the HP Driver Support website or installed from the TWAIN compliant application. Printer model tested HP Officejet Pro L7680 All-in-One TWAIN driver version tested HP Officejet Pro L7600 Series - HP Color LaserJet 4610n | HP Printers - Supported Citrix Presentation Server env - Page 37
™ Server and newer model HP LaserJet, Business Inkjet, Designjet, Deskjet printers and Scanner/All-in-One HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP
HP printers supported in Citrix XenApp
Server environments
November 2008
Executive summary
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2
What’s new
........................................................................................................................................
2
Versions of Terminal Server and
Citrix supported by HP
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2
Testing performed by HP
......................................................................................................................
3
HP LaserJet printers and supported driver versions
...................................................................................
4
HP Color printers with Edgeline Technology and supported driver versions
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12
Using the HP Universal Print Driver version 4.7 for Windows in Citrix environments
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12
The difference between the Citrix and HP UPDs
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13
Business Inkjet printers and supported driver versions
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14
HP Deskjet printers and supported driver versions
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15
LIDIL HP Deskjet printers
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18
Using HP ink-based All-in-One and Photosmart printers
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19
HP Designjets and supported driver versions
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22
Resolved issues
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22
Unresolved issues
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24
Microsoft issues
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24
Supported printing features
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24
Frequently asked questions
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24
Citrix-tested HP printers
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26
Testing methodology for HP printers
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26
Citrix-tested HP Scanners/All-in-One devices
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35
Testing methodology for HP All-in-One devices
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35
Planned future testing
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37
Feedback
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37