HP Color LaserJet CP2020 HP Color LaserJet CP2020 Series - Software Technical
HP Color LaserJet CP2020 Manual
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- HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 1
HP Color LaserJet CP2020 Series Software Technical Reference - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 2
- HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 3
HP Color LaserJet CP2020 Series Printer Software Technical Reference - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 4
Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 5
16 HP Color LaserJet CP2020 Series printing-system software CD for MS Windows systems 16 HP Color LaserJet CP2020 Series Animated Getting Started Guide 16 HP Color LaserJet CP2020 Series printing-system CD browser ...... 18 Installer features 19 HP Color LaserJet CP2020 Series print drivers 20 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 6
Microsoft Office Basic Colors palette 29 HP Basic Color Match tool ...30 Use HP ToolboxFX to download the HP Basic Color Match tool 30 HP Easy Printer Care ...31 HP ToolboxFX ...32 HP ToolboxFX overview ...32 The HP Embedded Web Server (HP EWS) and HP ToolboxFX 32 Start HP ToolboxFX 33 Structure - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 7
ToolboxFX dialog box 84 HP Instant Support 85 Support and Troubleshooting 85 Product Registration 85 Shop for Supplies 85 HP Embedded Web Server ...86 Status tab ...86 Device Status ...87 Supplies Status 87 Device Configuration 88 Network Summary 91 Print Info Pages 92 Color Usage Job Log - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 8
...156 Recommended Install 156 Universal Print Driver 157 Basic Color Match 157 HP Easy Printer Care 157 HP Smart Web Printing 157 Marketing Resource software 158 User uninstall software ...159 Uninstall instructions for Windows 159 Uninstall a Recommended or Express installation 159 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 9
HP PS Universal Print Driver only 170 PostScript Output option 170 TrueType Font Download option 170 PostScript Language Level 170 Send PostScript Error Handler 170 Printer only 183 Factory Defaults ...184 User Guide Print Settings (HP PS Universal Print Driver only 184 Document preview image - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 10
only 197 Gloss Level (HP PS Universal Print Driver only 197 Gloss Level driver settings 197 Effects tab features attributes 203 Name drop-down menu 203 Color drop-down menu 203 Shading drop-down box 207 Print on both sides automatically 207 Manually printing on both sides 208 Flip Pages Up - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 11
Services ...218 Device Settings tab features ...219 Form to Tray Assignment 220 Font Substitution Table ...221 External Fonts ...221 Installing external fonts 222 Removing external fonts 222 Installable Options ...223 Allow Manual Duplexing 223 Printer Memory 223 HP PS Universal Print Driver - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 12
...244 Print multiple pages on one sheet of paper in Macintosh 245 Print on both sides of the page (duplex printing 245 Use the Services menu ...246 Macintosh readme ...247 Mac OS X printer queue setup for your HP LaserJet printer 247 Troubleshooting Notes ...247 6 Engineering details x ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 13
& max) and supported paper by tray 254 Media attributes and commands ...256 Media types and sizes ...256 Custom paper sizes ...258 Hewlett-Packard Color LaserJet CP2020 Series Printer Install Notes 259 I. INTRODUCTION ...259 PURPOSE OF THIS DOCUMENT 259 WHO NEEDS THIS SOFTWARE 260 OVERVIEW OF - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 14
xii ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 15
2 Table 1-2 User documentation availability and localization 5 Table 1-3 HP Color LaserJet CP2020 Series software components by installation method 10 Table 2-1 Drivers included with the HP Color LaserJet CP2020 Series printing-system software 24 Table 2-2 Supported pop-up alerts for HP ToolboxFX - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 16
Table 4-14 Manual color options ...216 Table 5-1 Change print-driver settings for Macintosh 230 Table 5-2 Software components for Macintosh 231 Table 5-3 Software component availability for Macintosh 232 Table 5-4 Adding a printer in Macintosh operating systems 237 Table 6-1 Supported paper - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 17
figures Figure 2-1 HP Color LaserJet CP2020 Series Animated Getting Started Guide - Main screen 17 Figure 2-2 Installation software CD browser ...18 Figure 2-3 HP product alert - Load Paper pop-up message 34 Figure 2-4 HP ToolboxFX Device Status screen 36 Figure 2-5 HP ToolboxFX Supplies Status - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 18
screen 107 Figure 2-65 HP EWS IPv6 Configuration screen 108 Figure 2-66 HP EWS Network Identification screen 109 Figure 2-67 HP EWS Advanced screen ...110 Figure 2-68 HP EWS SNMP screen ...111 Figure 3-1 HP Color LaserJet CP2020 Series Software Installation Types 127 Figure 3-2 Animated - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 19
printer window ...148 Figure 3-31 Firewall Notice window ...149 Figure 3-32 Printer Not Found dialog ...150 Figure 3-33 Printers Found window ...151 Figure 3-34 Auto Firmware Downloader window 152 Figure 3-35 Restart window ...152 Figure 3-36 Congratulations! Software HP PS Universal Print Driver - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 20
Figure 5-2 HP Color LaserJet CP2020 Series dialog 238 Figure 5-3 Authenticate dialog ...238 Figure 5-4 License Agreement ...239 Figure 5-5 Agree or Disagree dialog ...239 Figure 5-6 Installing dialog ...239 Figure 5-7 Connect USB Now dialog ...240 Figure 5-8 Hewlett-Packard Color LaserJet CP2020 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 21
agents, support engineers, system administrators, Management Information Systems (MIS) personnel, and end users, as appropriate. NOTE: This STR describes software that is shipped on the software CD that comes with the HP Color LaserJet CP2020 Series printers. This STR does not describe drivers that - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 22
of the HP drivers for Microsoft PS Universal Print Driver for Windows Windows 2000, Windows® XP, Windows Server 2003, and Windows Vista®. Chapter 5, Macintosh software and utilities This chapter provides instructions for installing the HP Color LaserJet CP2020 Series printer in Macintosh - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 23
cartridges can print, see www.hp.com/go/pageyield. Actual yield depends on specific use. ● Offers automatic duplexing (HP Color LaserJet CP2025dn and HP Color LaserJet CP2025x only). ● Includes 128-megabyte (MB) random-access memory (RAM). Macintosh ● Mac OS X V10.3.9 and later Windows ● Express - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 24
Purpose and scope Paper handling Printer driver features Interface connections Environmental features driver provides the option to manually print on both sides. ● Uses print cartridges with HP ColorSphere toner. ● Online user guide is compatible with text screen-readers. ● Print cartridges - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 25
Finnish French German Greek Hebrew Hungarian Indonesian (Bahasa) Location The HP Color LaserJet CP2020 Series Printer User Guide is available in electronic format on the HP Color LaserJet CP2020 Series printer printingsystem software CD. ENWW Documentation availability and localization 5 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 26
Document name Languages Location HP Color LaserJet CP2020 Series Printer User Guide (cont) Italian Japanese Kazakh Korean The HP Color LaserJet CP2020 Series Printer User Guide is available in electronic format on the HP Color LaserJet CP2020 Series printer printingsystem software CD. Latvian - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 27
) The HP Color LaserJet CP2020 Series Printer Getting Started Guide is available in hard copy and comes in the box with your HP Color LaserJet CP2020 Series printer. The HP Color LaserJet CP2020 Series printing-system software CD also includes an animated version of the HP Color LaserJet CP2020 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 28
● Simplified Chinese ● Traditional Chinese ● Japanese ● Vietnamese HP Paper and Print Media Guide English Arabic Bulgarian HP Paper and Print Media Guide is included on the HP Color LaserJet CP2020 Series printer printing-system software CD. Catalan Czech Danish German Greek Spanish - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 29
Table 1-2 User documentation availability and localization (continued) Document name Languages Location HP Paper and Print Media Guide (cont) Kazakh Korean Lituanian HP Paper and Print Media Guide is included on the HP Color LaserJet CP2020 Series printer printing-system software CD. Latvian - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 30
the availability of HP Color LaserJet CP2020 Series printer software components by installation method. Table 1-3 HP Color LaserJet CP2020 Series software components by installation method Recommended Install Express Install Add Printer1 Supported Windows operating systems Windows XP 32-bit - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 31
.com - links from Install More Software button on the HP PS Universal Print Driver HP Color LaserJet CP2020 Series software CD Easy Printer Care Basic Color Match tool (Windows Vista and XP only) HP Smart Web Printing (Windows Vista and XP only) Marketing Resource Software (Windows Vista and XP only - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 32
(Deutsch) ◦ PT = Brazilian Portuguese (Português) ● Northern Europe ◦ EN = English ◦ ET = Estonian (English driver) ◦ DA = Danish (Dansk) ◦ LV = Latvian (English driver) ◦ LT = Lithuanian (English driver) ◦ SV = Swedish (Svenska) ◦ FI = Finnish (Suomi) ◦ NO = Norwegian (Norsk) ● Eastern Europe ◦ EN - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 33
(Turkçe) ◦ UK = Ukrainian (English driver) ● Asia Pacific ◦ EN = English ◦ JA = Japanese ◦ ID = Indonesia (Bahasa) (English driver) ◦ KO = Korean ◦ ZHCN = Simplified Chinese ◦ ZHTW = Traditional Chinese ◦ TH = Thai ◦ VI = Vietnamese (English driver) ENWW Software availability and localization 13 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 34
Purpose and scope 14 Chapter 1 Purpose and scope ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 35
systems. Linux and UNIX® systems also support the HP Color LaserJet CP2020 Series printer, and software is available on the Web. For information about specific system installers, drivers, and components, see the section that corresponds to that system. ● Windows printing-system software ● HP driver - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 36
: ● HP Color LaserJet CP2020 Series printing-system software CD for MS Windows systems ● Installer features HP Color LaserJet CP2020 Series printing-system software CD for MS Windows systems The following Windows operating system versions are supported by the HP Color LaserJet CP2020 Series printer - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 37
figure shows the main screen of the HP Color LaserJet CP2020 Series Animated Getting Started Guide. Figure 2-1 HP Color LaserJet CP2020 Series Animated Getting Started Guide - Main screen Software Description If the screen does not appear when you insert the software CD into the CD-ROM drive - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 38
HP Color LaserJet CP2020 Series printing-system CD browser Use the CD browser to install the drivers and related components, and to gain access to online user documentation, a customization utility, and optional HP software. The following figure shows the main screen of the HP Color LaserJet CP2020 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 39
, or transparencies. ● Product Support Website. Go to HP's website to view troubleshooting help and frequently asked questions. Download software updates. Contact a support specialist through live chat. ● View User Guide. Open the product user guide on this CD. The user guide is also available in - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 40
you can install drivers and connect to a networked printer in a single process. The HP Color LaserJet CP2020 Series printing-system software CD also includes the following features: ● The HP LaserJet Uninstaller Utility ● Yahoo toolbar option All of the MS Windows system components are installed - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 41
Software Description The following Windows operating system versions are supported by the HP Color LaserJet CP2020 Series printer: ● Express Install only ◦ Windows 2000 ◦ Windows XP (64-bit) ◦ Windows Server 2003 (32-bit) ◦ Windows Vista Starter ● Express and Recommended Install ◦ Windows XP (32- - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 42
on PCL 5. Print Data Optimization The HP Color LaserJet CP2020 Series printer is the first to offer Print Data Optimization (also known as hybrid printing). Implementation of this feature required changes to both the software (print driver) and the printer's firmware. The benefit of this feature is - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 43
download page is also available from the More Software screen on the HP Color LaserJet CP2020 Series software CD. The Universal Print Drivers are designed for corporate or IT-managed MS Windows environments. These drivers provide a single-driver solution for use with multiple printer models. The HP - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 44
the HP Color LaserJet CP2020 Series printer is installed. NOTE: For a list of HP Color LaserJet CP2020 Series print drivers, updated HP printing-system software, and product-support information, go to: www.hp.com/support/ljcp2020series The Microsoft Windows 2000, Windows XP, Windows Server 2003 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 45
follow these steps to find driver-version information: 1. In Windows Vista, click Computer, click Control Panel, and then click Hardware and Sound. In Windows XP Professional and Windows Server 2003, click Start, click Settings, and then click Printers and Faxes. -or- In Windows XP Home, click Start - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 46
Use the HP driver diagnostic printer check tool, a Web-based diagnostic software program, to determine whether the correct and most current print driver for the HP Color LaserJet CP2020 Series printer is in use. Two methods are available to gain access to the HP driver diagnostic printer check tool - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 47
together to optimize print quality, product reliability, and user productivity. Original HP print cartridges contain HP ColorSphere toner that is specifically matched to your printer so that it will produce a wide range of brilliant colors. This helps you create professional looking documents that - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 48
space rather than sRGB. When printing from a professional software program that uses AdobeRGB, it is important to turn off the color management in the software program and allow the product to manage the color space. ● None sets the printer to print RGB data in raw device mode. To render photographs - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 49
on your monitor: ● Paper ● Printer colorants (inks or toners, for example) ● Printing process (inkjet, press, or laser technology, for example) ● Overhead lighting ● Personal differences in perception of color ● Software programs ● Printer drivers ● Computer operating systems ● Monitors ● Video - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 50
choose from later. The HP Basic Color Match tool can be downloaded from one of the following: ● HP Web site: www.hp.com ● HP ToolboxFX ● Install more software option on the HP Color LaserJet CP2020 Series printing-system software CD Use HP ToolboxFX to download the HP Basic Color Match tool 1. In - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 51
. It enables you to view the status of all HP printers, set up printer and status alerts, generate printer usage reports, and reorder supplies. NOTE: The HP Easy Printer Care Software will be available for the HP Color LaserJet CP2020 Series printer in early 2009 at the following Web site: www - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 52
to troubleshooting information ● Access to some of the product settings, as an alternative to gaining access through the product control panel The HP Embedded Web Server (HP EWS) and HP ToolboxFX The HP Color LaserJet CP2020 Series printer supports the HP Embedded Web Server (HP EWS). The HP EWS - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 53
Software Description Start HP ToolboxFX Start the HP ToolboxFX by using any of the following methods: ● Double-click the HP ToolboxFX icon in the Microsoft Windows system tray. ● Click Start, click All Programs, click HP, click HP Color LaserJet CP2020 Series, and then click HP ToolboxFX. ● Right- - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 54
person can be alerted when the HP Color LaserJet CP2020 Series printer needs attention. To see a list of the events that generate alerts in HP ToolboxFX, see Set up Status Alerts on page 44. For status alerts, a group of errors or a group of print-cartridge warnings can be selected, but not - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 55
Software Description administrators or service providers that the product requires attention. For instance, when the toner low alert occurs, the person in charge of ordering print cartridges feature in HP ToolboxFX. HP ToolboxFX folders The HP ToolboxFX folders Color Usage Job Log ● Event Log ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 56
settings. Figure 2-4 HP ToolboxFX Device Status screen Software Description NOTE: The HP Color LaserJet CP2020 Series printers include a Supplies Status section and a Supplies Information section on the Device Status screen. These sections provide information about the estimated toner level, the - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 57
The Supplies Status screen provides detailed information about the cyan, magenta, yellow, and black print cartridges. This information is not available if a non-HP cartridge is installed in the product. Figure 2-5 HP ToolboxFX Supplies Status screen Software Description ENWW HP ToolboxFX 37 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 58
items, such as installed DIMMs, personalities, and page counts. The contents of this screen are consistent with the configuration page that the firmware generates. Figure 2-6 HP ToolboxFX Device Configuration screen (1 of 2) Software Description 38 Chapter 2 Software description ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 59
Figure 2-7 HP ToolboxFX Device Configuration screen (2 of 2) Software Description ENWW HP ToolboxFX 39 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 60
for all of the network settings that are available for the product. The contents of this screen are consistent with the configuration page that the firmware generates. Figure 2-8 HP ToolboxFX Network Summary screen - Status folder Software Description 40 Chapter 2 Software description ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 61
the internal special pages that the product generates. The content of these reports is generated by the product firmware, not by the HP ToolboxFX. Click Print next to the name of the page to be printed. Figure 2-9 HP ToolboxFX Print Info Pages screen Software Description ENWW HP ToolboxFX 41 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 62
. The log also includes information about how much color the printer has used. ● Delete the currently stored Color Usage Job Log information by selecting the Clear Job Log option. Figure 2-10 HP ToolboxFX Color Usage Job Log screen Software Description 42 Chapter 2 Software description ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 63
Event Log screen to monitor events for the HP Color LaserJet CP2020 Series printer. Up to 10 events can appear on this screen. If this screen is empty, no events have occurred on the printer. Figure 2-11 HP ToolboxFX Event Log screen Software Description Alerts folder The Alerts folder contains - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 64
Figure 2-12 HP ToolboxFX Alerts folder Software Description Set up Status Alerts Use the Set up Status Alerts screen to set up status alerts for the HP Color LaserJet CP2020 Series printer. Select the Turn on alerts option and then click Apply to turn on alerts. Figure 2-13 HP ToolboxFX Set up - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 65
Table 2-2 Supported pop-up alerts for HP ToolboxFX Pop-up alerts Event Printer Alerts ● Load Paper Tray 1 [TRAY] [SIZE] ● Load Paper Tray 2 [TRAY] [SIZE] ● Tray 1 Paper Out ● Tray 2 Paper Out ● Tray 3 Paper Out ● Paper Mispick ● Insufficient Memory ● Door Cover Open ● Manual Feed ● Tray - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 66
Software Description Table 2-2 Supported pop-up alerts for HP ToolboxFX (continued) Pop-up alerts Event ● Black Toner Level Sensor Error ● Top Sensor Error ● 541 59F0Error ● Order Black Cartridge ● Order Yellow Cartridge ● Order Magenta Cartridge ● Order Cyan Cartridge ● Order Supplies ● - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 67
Table 2-2 Supported pop-up alerts for HP ToolboxFX (continued) Pop-up alerts Event ● Replace Black Override In Use ● Replace Cyan Override In ● ReplaceMagenta ● UnsupportedMagentaCartridge ● UsedMagentaCartridge ● UsedMagentaInstalled ENWW HP ToolboxFX 47 Software Description - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 68
Software Description Table 2-2 Supported pop-up alerts for HP ToolboxFX (continued) Pop-up alerts Event ● UnsupportedInstalledMagentaCartridge ● Use the Set up E-mail Alerts screen to set up e-mail alerts for the HP Color LaserJet CP2020 Series printer. 48 Chapter 2 Software description ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 69
are selected for both e-mail addresses. Figure 2-14 HP ToolboxFX Set up E-mail Alerts screen Software Description E-mail messages can be sent about the supplies status or events (such as a jam) related to the HP Color LaserJet CP2020 Series printer. Select the specific events about which you want - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 70
Software Description The following E-mail Alerts are available: ● Cartridge Low ● Replace Cartridge ● Close doors/covers ● Insufficient memory ● Manual feed ● Non-HP print cartridge installed ● Unauthorized supply installed ● Paper out ● Printer mispick ● Remove paper jam ● Unexpected paper size - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 71
next to the page you want to print. Figure 2-15 HP ToolboxFX Demonstration Pages screen Software Description Help folder The Help folder contains the following screens: ● Troubleshooting ● Paper and Print Media ● Color Printing Tools ● Animated Demonstrations ● User Guide ENWW HP ToolboxFX 51 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 72
The following sections appear on the Troubleshooting screen: ● Troubleshoot a problem. Click Troubleshooting to open the Troubleshooting chapter of the HP Color LaserJet CP2020 Series Printer User Guide. ● Print Quality Troubleshooting. The following options are available: ◦ Print. Click - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 73
● Cleaning Page. Follow the onscreen directions to clean the printer paper path. ● Calibration. Click Calibrate Now to calibrate the printer. Figure 2-16 HP ToolboxFX Troubleshooting screen Software Description ENWW HP ToolboxFX 53 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 74
Media From this screen you can open the Paper and Print Media Guide in .PDF format. Figure 2-17 HP ToolboxFX Paper and Print Media screen Software Description Color Printing Tools Use the Color Printing Tools to solve certain color printing problems. The following options are available on the - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 75
Clicking Basic Color Match opens the HP Color Match Software if the software is installed. If the software is not installed, the HP Color Match Software Web site opens where you can download the software. Figure 2-18 HP ToolboxFX Color Printing Tools screen Software Description ENWW HP ToolboxFX - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 76
Demonstrations The following demonstrations are available on the Animated Demonstrations screen: ● Get the best print quality ● Paper jam removal ● Replacing a print cartridge Figure 2-19 HP ToolboxFX Animated Demonstrations screen Software Description 56 Chapter 2 Software description ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 77
. ● Printer-Friendly User Guide. Click this button to open a .PDF version of the user guide. Opening the document in this view might require downloading the Adobe Acrobat reader. For more information, see the following Web site: www.adobe.com Figure 2-20 HP ToolboxFX User Guide screen Software - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 78
the version of the HP Color LaserJet CP2020 Series printer that is installed. ● Asset Number. Use this field to assign an identifying asset control number to the printer. ● Company Name. ● Contact Person. Figure 2-21 HP ToolboxFX Device Information screen Software Description NOTE: Click Apply - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 79
-driver setting to a paper size that is not currently loaded in the printer, a control-panel message prompts you to load the paper size or select another tray. ● Default paper type. This drop-down menu shows a selection of the paper types that the HP Color LaserJet CP2020 Series printer supports - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 80
in the print job. The HP Color LaserJet CP2020 Series product comes with a duplexing unit installed in the following models: ◦ HP Color LaserJet CP2025dn ◦ HP Color LaserJet CP2025x These product models support smart duplexing. The smart duplexing feature increases printing performance by preventing - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 81
Printing Use the Printing screen to change the printing defaults for the printer. Figure 2-23 HP ToolboxFX Printing screen Software Description ENWW HP ToolboxFX 61 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 82
, set the copy count in the software program. The requested number of copies appears in the Copies option. Select the number by typing in the box or by using the up and down arrows on the right side of the text box. For the HP Color LaserJet CP2020 Series printer, valid entries are numbers from - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 83
Software Description PCL5 Use the PCL5 screen to change font information and form length. Figure 2-24 HP ToolboxFX PCL5 screen NOTE: Click Apply to make any changes take effect. ENWW HP ToolboxFX 63 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 84
25 HP ToolboxFX PostScript screen NOTE: Click Apply to make the changes take effect. The Print PostScript errors setting specifies whether a PS error-handler message is sent. To get the printer to print an error page when an error occurs in the print job, click On. 64 Chapter 2 Software description - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 85
Software Description Print Quality Use the Print Quality screen to change when and how often the printer calibrates. You can also use the Calibrate Now button on this screen to cause the printer to calibrate. Figure 2-26 HP ToolboxFX Print Quality screen NOTE: Click Apply to make the changes take - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 86
the amount of toner the printer uses for images, pages, and documents. Figure 2-27 HP ToolboxFX Print Density screen Software Description The Print . Highlight colors are colors near white. To make highlight colors darker, use a positive highlight setting. To make highlight colors lighter, use - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 87
print modes that the printer will use for each paper type. Figure 2-28 HP ToolboxFX Paper Types screen Software Description The purpose of the driver can be adjusted on the Paper Types screen. Table 2-3 Standard print modes Standard print modes Target media/weight Print speed Color tables - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 88
m2 Tough Paper Mode Tough Paper Transparency Mode Transparencies Label Mode Labels Print speed 3/4 speed 3/4 speed 3/4 speed 3/4 speed 3/4 speed 3/4 speed Color tables Glossy Glossy Glossy Glossy Overhead Transparency (OHT) Plain Software Description 68 Chapter 2 Software description ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 89
screen to adjust the printing process to optimize print quality for various paper types and sizes. Figure 2-29 HP ToolboxFX Extended Print Modes screen (1 of 2) Software Description Table 2-4 Print Modes - Fusing Fusing adjustments Range (*default) Paper curl-up Off*/On Paper curl-down Off - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 90
Duplex transfer adjustments (only second side) Range (*default) Dry paper Off*/On Humid paper Rough paper Less/More transfer Off*/On Off*/On Off*/-5 to +5 Table 2-7 Print Modes - Toner Less toner adjustments Less toner direct control of transfer voltage. 70 Chapter 2 Software description ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 91
Figure 2-30 HP ToolboxFX Extended Print Modes screen (2 of 2) Software Description The Extended Print Modes screen contains a Print Modes section and an Optimize section. Table 2-8 Optimize modes Adjustment Range (*default) Description Background Toner Off*/On Optimize printer settings to - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 92
Software Description Table 2-8 Optimize modes (continued) Adjustment Range (*default) Jam Reduction Heavy Media Optimization Transfer Belt Cleaning Off*/+1 to +2 Transfer Belt Cleaning Voltage Off*/-5 to +5 Transfer Belt Voltage - Y Transfer Belt Voltage - M Transfer Belt Voltage - C - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 93
the printer such as Jam Recover andy Auto Continue. Figure 2-31 HP ToolboxFX System Setup screen Software Description Cartridge low threshold setting to any value from 1 to 20% (default is 6%). The Cartridge low threshold option sets the percentage threshold that triggers a toner low alert in HP - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 94
screen Software Description When you click Save, the Save as dialog box might be hidden. Look behind the browser window or on the taskbar. Settings that were saved from a previous HP product cannot be restored. Only settings that were saved from an HP Color LaserJet CP2020 Series printer can - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 95
settings for the HP Color LaserJet CP2020 Series printer must be restored and a new password assigned. NOTE: Click Apply to make the changes take effect. The following HP ToolboxFX features become locked when a password is set: ● Shop for Supplies button ● HP Instant Support link ● System Setup - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 96
Settings screens: ● Network Summary ● IPv4 Configuration ● IPv6 Configuration ● Network Identification ● Advanced ● SNMP CAUTION: Changing network settings can cause communication problems between HP ToolboxFX and the HP Color LaserJet CP2020 Series printer. 76 Chapter 2 Software description ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 97
Figure 2-34 HP ToolboxFX Network Settings screen Software Description ENWW HP ToolboxFX 77 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 98
Network Summary The Network Summary screen provides an overview of the network settings that are enabled for the HP Color LaserJet CP2020 Series printer. Figure 2-35 HP ToolboxFX Network Summary screen - Network Settings folder Software Description 78 Chapter 2 Software description ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 99
Software Description The settings appear Network configuration. If Automatic IP is configured, the Manual IP Address configuration settings are disabled, but the have been set. If the configuration is switched from Automatic IP to Manual IP, the IP Address fields are cleared, and you must enter - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 100
be shown on this screen, depending upon the automatic configuration of the networking firmware. All available IPv6 addresses are shown. Figure 2-37 HP ToolboxFX IPv6 Configuration screen Software Description Network Identification Use the Network Identification screen to configure the host name - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 101
2-9 Network Identification screen - Text entries (continued) Text entry Disabled status Domain name (IPv6) Bonjour Service name Disabled if configured by DHCPv6 Disabled if Bonjour is disabled Figure 2-38 HP ToolboxFX Network Identification screen Software Description ENWW HP ToolboxFX 81 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 102
Advanced Use the Advanced screen to configure the enabled settings and other settings, such as link speed, for the printer. Figure 2-39 HP ToolboxFX Advanced screen Software Description The following table shows the options and settings that are available for the Advanced screen. Table 2-10 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 103
the SNMP networking settings for the printer. Figure 2-40 HP ToolboxFX SNMP screen Software Description The following options are available agents on the printer. Custom community names can be configured to control management access to the HP Color LaserJet CP2020 Series printer. These community - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 104
Software Description Table 2-11 SNMP options and settings (continued) Enable SNMP v1 read-only access Select this option to enable the SNMP v1 agents on the HP Color LaserJet CP2020 (uses "public" for the Get Community Series printer, but limit access to read-only. Write-access is disabled. The - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 105
help includes recommendations for troubleshooting, firmware upgrades, and reference documentation that is customized to respond to the most recent events that have occurred on the HP Color LaserJet CP2020 Series printer. Support and Troubleshooting Select Support and Troubleshooting to get to a Web - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 106
Software Description HP Embedded Web Server The HP Embedded Web Server (HP EWS) is a Web server in the product that allows users to control settings on the HP Color LaserJet CP2020 Series printer through the Web browser. The HP EWS is available only if the HP Color LaserJet CP2020 Series printer is - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 107
Device Status The Device Status screen shows status messages from the product. The Device Status screen also contains some pertinent printer information and product settings. Figure 2-42 HP EWS Device Status screen Software Description ENWW HP Embedded Web Server 87 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 108
Status screen provides detailed information about the cyan, magenta, yellow, and black print cartridges. This information is not available if a non-HP cartridge is installed in the product. Figure 2-43 HP EWS Supplies Status screen Software Description 88 Chapter 2 Software description ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 109
and other configuration items, such as installed DIMMs, personalities, and page counts. The contents of this screen are consistent with the configuration page that the firmware generates. Figure 2-44 HP EWS Device Configuration screen (1 of 2) Software Description ENWW HP Embedded Web Server 89 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 110
Figure 2-45 HP EWS Device Configuration screen (2 of 2) Software Description 90 Chapter 2 Software description ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 111
for all of the network settings that are available for the product. The contents of this screen are consistent with the configuration page that the firmware generates. Figure 2-46 HP EWS Network Summary screen - Status tab (1 of 2) Software Description ENWW HP Embedded Web Server 91 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 112
screen to print the internal special pages that the product generates. The content of these reports is generated by the product firmware. Click Print next to the name of the page to be printed. Figure 2-48 HP EWS Print Info Pages screen Software Description 92 Chapter 2 Software description ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 113
Totals subheading. The log also includes information about how much color the printer has used. ● Delete the currently stored Color Usage Job Log information by selecting the Clear Job Log option. Figure 2-49 HP EWS Color Usage Job Log screen Software Description ENWW HP Embedded Web Server 93 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 114
HP Color LaserJet CP2020 Series printer. Up to 10 events can appear on this screen. If this screen is empty, no events have occurred on the printer. Figure 2-50 HP EWS Event Log screen Software Types ● Extended Print Modes ● System Setup ● Service ● Password 94 Chapter 2 Software description ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 115
version of the HP Color LaserJet CP2020 Series printer that is installed. ● Asset Number. Use this field to assign an identifying asset control number to the printer. ● Company Name. ● Contact Person. Figure 2-51 HP EWS Device Information screen Software Description ENWW HP Embedded Web Server - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 116
of the paper types that the HP Color LaserJet CP2020 Series printer supports. When you use the default setting, Unspecified, the printer uses the default paper type, which is usually Plain. For more information about paper types, see Paper type: on page 192. 96 Chapter 2 Software description ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 117
in the print job. The HP Color LaserJet CP2020 Series product comes with a duplexing unit installed in the following models: ◦ HP Color LaserJet CP2025dn ◦ HP Color LaserJet CP2025x These product models support smart duplexing. The smart duplexing feature increases printing performance by preventing - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 118
, set the copy count in the software program. The requested number of copies appears in the Copies option. Select the number by typing in the box or by using the up and down arrows on the right side of the text box. For the HP Color LaserJet CP2020 Series printer, valid entries are numbers from - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 119
EWS PCL5c screen Software Description PostScript Use the PostScript screen to turn postscript error printing on or off. Figure 2-55 HP EWS PostScript screen The Print PostScript errors setting specifies whether a PS error-handler message is sent. To get the printer to print an error page when an - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 120
Print Quality Use the Print Quality screen to change when and how often the printer calibrates. You can also use the Calibrate Now button on this screen to cause the printer to calibrate. Figure 2-56 HP EWS Print Quality screen Software Description 100 Chapter 2 Software description ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 121
Use the settings on the Print Density screen to adjust the amount toner the printer uses for images, pages, and documents. Figure 2-57 HP EWS Print Density screen Software Description Paper Types Use the Paper Types screen to map the print modes that the printer will use for each paper type. ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 122
information about Paper Types settings, see Paper type: on page 192. Figure 2-58 HP EWS Paper Types screen Extended Print Modes Use the Extended Print Modes screen to adjust the printing process to optimize print quality for various paper types and sizes. 102 Chapter 2 Software description ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 123
For more information about Extended Print Mode settings, see Extended Print Modes screen on page 69. Figure 2-59 HP EWS Extended Print Modes screen (1 of 2) Software Description ENWW HP Embedded Web Server 103 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 124
Figure 2-60 HP EWS Extended Print Modes screen (2 of 2) Software Description For more information regarding the Optimize menu options, see Table 2-8 Optimize modes on page 71. 104 Chapter 2 Software description ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 125
Software Description System Setup Use the System Setup screen to change settings on the printer such as Jam Recovery and Auto Continue. Figure 2-61 HP EWS System Setup screen Service Use the Service screen to start the cleaning mode procedure on the printer. Follow the instructions on the product - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 126
. Figure 2-63 HP EWS Password screen Software Description Networking tab Use the Networking tab to view and change settings for the network connection and communication with the printer. The following screens are available: ● Network Summary ● IPv4 Configuration ● IPv6 Configuration ● Network - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 127
they have been set. If the configuration is switched from Automatic IP to Manual IP, the IP Address fields are cleared, and the desired IP Address must . Click Yes to continue. Figure 2-64 HP EWS IPv4 Configuration screen Software Description IPv6 Configuration The IPv6 Configuration screen shows - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 128
can be shown on this screen, depending upon the automatic configuration of the networking firmware. All available IPv6 addresses are shown. Figure 2-65 HP EWS IPv6 Configuration screen Software Description Network Identification Use the Network Identification screen to configure the host name and - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 129
Network Identification screen - Text entries (continued) Text entry Disabled status Domain name (IPv6) Bonjour Service name Disabled if configured by DHCPv6 Disabled if Bonjour is disabled Figure 2-66 HP EWS Network Identification screen Software Description ENWW HP Embedded Web Server 109 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 130
settings and other settings, such as link speed, for the printer. Figure 2-67 HP EWS Advanced screen Software Description Table 2-14 Advanced Network Settings options and settings Option Settings Enabled Features ● HP SLP Discovery (enabled by default) ● LPD Printing (enabled by default - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 131
screen Software Description The following options are available on the SNMP screen: Options Enable SNMP v1 read-write access Description Select this option to enable SNMP v1 agents on the printer. Custom community names can be configured to control management access to the HP Color LaserJet - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 132
on the HP Color LaserJet CP2020 Series printer, which is recommended for secure environments. If SNMP v1 is disabled, some port monitors or discovery utilities might not operate properly. Apply Click Apply to make the changes take effect. Software Description 112 Chapter 2 Software description - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 133
HP monitor toner usage. HP Customer Participation Program is installed automatically by selecting the Recommended Install method of the HP Color LaserJet CP2020 Series printing-system software installation. About two weeks after installation, an option appears on the computer screen allowing users - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 134
, and troubleshoot and repair printers via HP Proactive Support. NOTE: The HP Easy Printer Care Software will be available for the HP Color LaserJet CP2020 Series printer in early 2009. Click theHP Easy Printer Care option to go to the HP Easy Printer Care free software download page. www.hp.com/go - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 135
x 600 monitor with 16-bit or higher color depth Features ● Automatically scales output to fix fixes and more control over printed output Allows users to select text and graphics easily from any window to compose and modify clips before printing Software Description ENWW Optional software 115 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 136
● Courier New ● Times New Roman Default fonts The following default fonts are installed through an installation of the HP Color LaserJet CP2020 Series printing-system software. Table 2-15 Default fonts Font name Font style File name Albertus Extra Bold Regular ALBR85W.TTF Albertus Medium - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 137
HELR46W.TTF AVGR45W.TTF AVGR46W.TTF AVGR65W.TTF AVGR66W.TTF BOKR35W.TTF BOKR36W.TTF BOKR75W.TTF BOKR76W.TTF CHANC___.TTF DINGS___.TTF LETR45W.TTF Font support 117 Software Description - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 138
Software Description Table 2-15 Default fonts (continued) Font name Letter Gothic Letter Gothic Marigold New Century Schoolbook New Century CompactPS Regular PS_11120.TTF Antique Olive Roman Regular PS_11119.TTF Antique Olive Roman Bold PS_11118.TTF 118 Chapter 2 Software description ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 139
PS_24509.TTF PS_13872.TTF PS_13874.TTF PS_13875.TTF PS_14053.TTF PS_14054.TTF PS_14051.TTF PS_13873.TTF PS_13871.TTF PS_13870.TTF PS_12544.TTF PS_10695.TTF Font support 119 Software Description - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 140
New York Regular Optima Regular Optima Bold Optima Bold Italic Optima Italic Oxford Italic StempelGaramond Roman Italic 120 Chapter 2 Software description File name PS_12542.TTF PS_12545.TTF PS_12543.TTF PS_14526.TTF PS_14528.TTF PS_14529.TTF PS_14527.TTF PS_24519.TTF PS_24521 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 141
Software Description Table 2-16 Additional postscript emulation fonts (continued) Font name Font style StempelGaramond Roman Regular StempelGaramond Roman Bold PS_14021.TTF PS_14022.TTF PS_14029.TTF PS_14039.TTF PS_13548.TTF PS_13547.TTF PS_14481.TTF PS_14480.TTF ENWW Font support 121 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 142
Software Description 122 Chapter 2 Software description ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 143
HP Color LaserJet CP2020 Series printing-system software for MS Windows operating systems. ● Supported operating systems for Windows ● Installation overview ● Detailed Microsoft Windows installation instructions ● Install optional software ● User uninstall software Install Windows printingsystem - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 144
using the Microsoft Add-Printer Wizard. 2 The 64-bit HP PCL6 driver can be found on the root of the HP Color LaserJet CP2020 Series printing-system software CD. The HP Color LaserJet CP2020 Series printer does not support Microsoft Windows NT 4.0, Windows 98, and Windows Me operating systems. When - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 145
● CD-ROM or DVD drive ● Super VGA (800 x 600) or higher-resolution video adapter and monitor Install Windows printingsystem components ENWW Supported operating systems for Windows 125 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 146
PostScript (PS) Universal Print Driver ● Linux drivers ● UNIX Installation is similar for all supported Windows operating systems. For Windows systems, the person installing the software must have administrator rights on the system. When the HP Color LaserJet CP2020 Series printing-system installer - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 147
are available: Figure 3-1 HP Color LaserJet CP2020 Series Software Installation Types Install Windows printingsystem components ● Recommended Install. Installs all the software components for the product, including the HP Color LaserJet CP2020 Series Printer User Guide. The Recommended Install - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 148
an HP Color LaserJet CP2020 Series printer, it automatically configures most software features for the connection to that product. This saves several steps. If the installer detects a network, it also guides setting up those features. Install drivers using a CD Use the following instructions to - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 149
) and click OK. The Install Printer Software dialog box appears. Select the print driver for the product and click OK. 7. Complete the installation. When prompted, print a test page to ensure that the print driver is installed correctly. Install Windows printingsystem components ENWW Installation - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 150
Windows XP operating systems. NOTE: HP recommends installing the software before connecting the HP Color LaserJet CP2020 Series printer to the computer (software-first installation). These instructions are for a software-first installation. Use these instructions the first time the HP Color LaserJet - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 151
in the following order. Figure 3-2 Animated GSG - Welcome screen Install Windows printingsystem components Figure 3-3 Animated GSG - Select your product screen Click the Walkaround tab to see details about the parts of the printer. ENWW Detailed Microsoft Windows installation instructions 131 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 152
3-5 Animated GSG - Index screen Click the top-level topic to go back to the first screen in the Animated GSG sequence, Prepare a site for the printer. 132 Chapter 3 Install Windows printing-system components ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 153
the printer Install Windows printingsystem components Click Product dimensions to see the height and width of the product. Figure 3-7 Animated GSG - Product dimensions screen Click the Next button to go to the Unpack the product screen. ENWW Detailed Microsoft Windows installation instructions - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 154
Figure 3-8 Animated GSG - Unpack the product screen Install Windows printingsystem components Click the Next button to go to the Install the 250-sheet tray screen. Figure 3-9 Animated GSG - Install the 250-sheet tray Click - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 155
screen Install Windows printingsystem components Click the Next button to go to the Prepare the print cartridges screen. Figure 3-11 Animated GSG - Prepare the print cartridges Click the Next button to go to the Load paper screen. ENWW Detailed Microsoft Windows installation instructions 135 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 156
Figure 3-12 Animated GSG - Load paper screen Install Windows printingsystem components Click the Next button to go to the Turn on the product screen. Figure 3-13 Animated GSG - Turn on the product screen Click - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 157
to the Select installation option screen. Figure 3-15 Animated GSG - Select installation option screen Click the Network button to go to the Install the product software - Network screen. ENWW Detailed Microsoft Windows installation instructions 137 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 158
GSG - Install the product software - Network screen Install Windows printingsystem components The product software installation begins and the Animated GSG closes. Figure 3-17 Animated GSG - Install the product software - USB screen The product software installation begins. Do not connect - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 159
Printing-system software installation for Microsoft Windows After the Animated Getting Started Guide runs, the CD browser Welcome - Select Install window opens. Figure 3-18 Welcome! - Select Install to begin installing your new HP device (launch pad) Install Windows printingsystem components When - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 160
Figure 3-19 Recommended Install - Please Allow All HP Install Wizard Processes Click Next. The Choose Easy Install or Advanced Install window opens. Figure 3-20 Recommended Install - Choose Easy Install or Advanced Install window Install Windows printingsystem components 140 Chapter 3 Install - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 161
in Choose Easy Install or Advanced Install open the following windows: ● Software End User License Agreement ● Automatic Software Updates FAQ ● Recommended Software Package ● Yahoo Toolbar option (if not already installed) ● HP Privacy Policy ● Details on the Internet Connection Capabilities The - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 162
Figure 3-22 Choose Easy Install or Advanced Install window - Automatic Software Updates FAQ Figure 3-23 Choose Easy Install or Advanced Install window - HP Privacy Policy Install Windows printingsystem components 142 Chapter 3 Install Windows printing-system components ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 163
Connection Capabilities Install Windows printingsystem components The Automatically Check for Updates window opens. Click Yes, please check for updates automatically (recommended) or No, I prefer to do this myself. Then, click Next. ENWW Detailed Microsoft Windows installation instructions 143 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 164
Install (Advanced) - Automatically Check for Updates window The End User License Agreement window opens. Figure 3-26 Recommended Install (Advanced) - End User License Agreement window Install Windows printingsystem components 144 Chapter 3 Install Windows printing-system components ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 165
the installation, or click I Decline to cancel the installation. If software from a previous HP product has already been installed on the system, the Thank you for buying another HP product window opens indicating where the software files will be installed on the computer. Figure 3-27 Recommended - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 166
. If you clicked Through the network, continue to the Identify a printer window. (See Figure 3-30 Identify a printer window on page 148.) NOTE: On a network connection in which non-Windows firewall software is used, a Firewall Notice window opens. Click Next to continue. If you clicked Directly to - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 167
automatically. The Congratulations! window opens indicating the install is complete. Continue to the Congratulations! window. (See the Figure 3-36 Congratulations! Software Installation is complete window (Resting Pad) on page 153.) ENWW Detailed Microsoft Windows installation instructions 147 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 168
Identify a printer window Install Windows printingsystem components On the Identify a printer window, click Select from a list of detected printers (Recommended) or Specify a printer by address and type the printer address in the field provided. Then, click Next. The Firewall Notice window opens - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 169
Figure 3-31 Firewall Notice window Install Windows printingsystem components ENWW Detailed Microsoft Windows installation instructions 149 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 170
Help me find my network printer, type the IP Address (IPv4) or Hostname, or type the Hardware Address, and click Next. Figure 3-32 Printer Not Found dialog Install Windows printingsystem components The Printers Found window opens. 150 Chapter 3 Install Windows printing-system components ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 171
was not found, click Search Again. ● If the product was still not found, select Help me find my network printer and click Next. The Identify a printer window opens. (See Figure 3-30 Identify a printer window on page 148 to continue.) ENWW Detailed Microsoft Windows installation instructions 151 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 172
check on the product you have designated. If the firmware is out of date, the Auto Firmware Downloader screen appears and automatically updates the product firmware. Figure 3-34 Auto Firmware Downloader window The next screen that appears informs you that the computer needs to be restarted to - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 173
Installation is complete (Resting Pad) window opens. Figure 3-36 Congratulations! Software Installation is complete window (Resting Pad) Install Windows printingsystem components On the Congratulations! (Resting Pad) window, browse through the various CD browser features or click Exit to close - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 174
Figure 3-37 Sign up now The HP Registration window opens. Fill in the appropriate fields, and follow the onscreen instructions. Figure 3-38 Register Now Install Windows printingsystem components 154 Chapter 3 Install Windows printing-system components ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 175
software, insert the HP Color LaserJet CP2020 Series printing-system CD. If the driver software has already been installed, the Welcome Back! window opens. Click Install More Software or Marketing Resource Software to install additional software. Figure 3-39 Welcome Back! window Install Windows - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 176
following options, depending upon which installation method used: ● Universal Print Driver ● Basic Color Match ● HP Easy Printer Care ● HP Smart Web Printing Figure 3-40 Install More Software window Install Windows printingsystem components The content below provides detailed information about the - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 177
from your desktop. HP Easy Printer Care software allows you to view the printer status, create print usage reports, reorder supplies, and troubleshoot and repair products via HP Proactive Support. Click this button to go to the HP Easy Printer Care free software download page. HP Smart Web Printing - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 178
. The software can be downloaded from this site. The HP Marketing Resources Software is a suite of templates and tools, including HP Print Preview, that you can use to produce professional-quality marketing material using the HP Color LaserJet CP2020 Series product. Install Windows printingsystem - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 179
Install Windows printingsystem components User uninstall software ● Uninstall instructions for Windows Uninstall instructions for Windows The uninstall procedures vary according to the type of installation that you used. ● Uninstall a Recommended or Express installation ● Uninstall a print-driver - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 180
the onscreen prompts.. Uninstall a print-driver only installation NOTE: To uninstall the software, you must have administrator privileges. 1. Click Start, click Settings, and then click Printers. NOTE: For Windows XP and Windows Vista, click Start, and then click Printers and Faxes. 2. Right-click - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 181
the Driver tab, click the name of the product, and then click Remove. When you are prompted to confirm the deletion, click Yes. 5. Click Close to close the Server Properties dialog box, and then close the Printers folder. Install Windows printingsystem components ENWW User uninstall software 161 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 182
Install Windows printingsystem components 162 Chapter 3 Install Windows printing-system components ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 183
4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows Introduction The HP Color LaserJet CP2020 Series printer supports the following drivers: the HP PCL 6 print driver and the HP PS Universal Print Driver. ● Change the print driver settings for Windows ● Help system ● Advanced tab - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 184
Start, click Settings, Server 2003, and software program, click and then click Printers and then click Printers Vista Print. (Windows 2000) or (Windows 2000) or 2. Select the driver, and then click Properties or Preferences. Printers and Faxes (Windows XP Professional and Server 2003) or - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 185
tabs are available: ● General ● Sharing ● Ports ● Advanced ● Color Management ● Security ● Device Settings ● About The Device Settings and About tabs are HP driver tabs and are described in this guide. The other Properties tabs are Microsoft Windows tabs. For information about those tabs, see the - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 186
. ● To accept the change that was just made, click Keep this setting, and I will change is later and then click OK. This brings back the driver settings where the user can resolve the conflict. 166 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 187
. Many software programs also enable control of some Advanced tab features when accessed through the print dialog box or page settings. Figure 4-2 Advanced tab - PCL 6 Figure 4-3 Advanced tab - HP PS Universal Print Driver HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 188
the copy count in the software program. The requested number of copies appears in the Copy Count option. Select the number by typing in the box or by using the up and down arrows on the right side of the text box. For the HP Color LaserJet CP2020 Series printer, valid entries are numbers from - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 189
fonts to be downloaded and used for printing, instead of the fonts installed through the product. Document Options The Document Options settings contain the following controls: ● Advanced Printing Features ● PostScript Options (HP PS Universal Print Driver only) ● Printer Features ● Layout Options - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 190
, click Native TrueType to download the TrueType font as an outline font. PostScript Language Level The PostScript Language Level option specifies which PS language level to use, from 1 to 3. The highest level supported by the HP Color LaserJet CP2020 Series printer is 3, and this is the default - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 191
Data Optimization (PCL 6 only) The HP Color LaserJet CP2020 Series printer is the first to offer Print Data Optimization (also known as hybrid printing). Implementation of this feature required changes to both the software (print driver) and the printer's firmware. The benefit of this feature is - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 192
of that shown. When this option is selected, you must use one of the following options in the Paper type setting: ● Letterhead ● Preprinted HP PCL 6 print driver and HP PS Universal Print Driver for Windows 172 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 193
Pages per Sheet (on the Finishing tab) to be greater than one, the ordering of logical pages on a physical sheet of paper does not change. HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW Advanced tab features 173 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 194
shows the Printing Shortcuts tab. Figure 4-4 Printing Shortcuts tab - PCL 6 Figure 4-5 Printing Shortcuts tab - HP PS Universal Print Driver HP PCL 6 print driver and HP PS Universal Print Driver for Windows 174 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 195
) ● Plain ● HP LaserJet 90g ● HP Color Laser Matte 105g ● HP Premium Choice Matte 120g ● HP Color Laser Brochure Matte 160g ● HP Superior Laser Matte 160g ● HP Cover Matte 200g ● HP Matte Photo 200g ● HP Presentation Glossy 130g ● HP Professional Laser Glossy 130g HP PCL 6 print driver and HP PS - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 196
● Colored ● Bond ● Recycled ● Rough ● Heavy Rough ● HP Tough Paper Paper size: The following options are available: ● Letter (default) ● Legal ● Executive ● 8.5x13 ● 4x6 ● 10x15cm ● 5x8 ● A4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows 176 Chapter 4 HP PCL - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 197
available: ● Color (default) ● Black and white Envelopes (PCL 6 only) When options other than the defaults are selected, the Save as... and Reset buttons become active. Click Save as... to create a custom printing shortcut. HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 198
B5 ● Envelope C5 ● Envelope DL ● Automatically Select (default) ● Printer auto select ● Manual Feed in Tray 1 ● Tray 1 ● Tray 2 Cardstock/Heavy (PCL HP PCL 6 print driver and HP PS Universal Print Driver for Windows 178 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 199
Select (default) ● Printer auto select ● Manual Feed in Tray 1 ● Tray 1 ● Tray 2 Print on both sides: ● No (default) ● Yes, flip over ● Yes, flip up Color options: ● Color (default) ● Black & White HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW Printing - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 200
Choice Matte 120g ● HP Color Laser Brochure Matte 160g ● HP Superior Laser Matte 160g ● HP Cover Matte 200g ● HP Matte Photo 200g ● HP Presentation Glossy 130g ● HP Professional Laser Glossy 130g ● HP Color Laser Brochure Glossy 160g ● HP Superior Laser Glossy 160g ● HP Color Laser Photo Glossy 220g - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 201
Printer auto select ● Manual HP Cover Matte 200g ● HP Matte Photo 200g) ● HP Color Laser Photo Glossy 220g (default) Paper sizes: ● 4x6 (default) ● 10x15cm Paper source: ● Automatically Select (default) ● Printer auto select HP PCL 6 print driver and HP PS Universal Print Driver for Windows - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 202
Table 4-5 Snapshot printing options (continued) Category Color theme: Options ● Manual Feed in Tray 1 ● Tray 1 ● Tray 2 ● mm ● 16K 197x273 mm HP PCL 6 print driver and HP PS Universal Print Driver for Windows 182 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 203
Paper type: Color Laser Transparency Paper sizes: ● Letter (default) ● Legal ● Executive ● 8.5x13 ● 4x6 ● 10x15cm ● 5x8 ● A4 ● A5 ● A6 ● B4 (JIS) ● B5 (JIS) ● 8K 270x390 mm ● 8K 273x394 mm ● 16K 195x270 mm ● 16K 184x260 mm HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 204
Automatically Select (default) ● Printer auto select ● Manual Feed in Tray 1 ● Tray 1 ● Tray 2 Color options: ● Color (default) ● Black & ● Print on both sides: No ● Color Options: Color User Guide Print Settings (HP PS Universal Print Driver only) When options other than the defaults are - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 205
select ● Manual Feed in Tray 1 ● Tray 1 ● Tray 2 Pages per sheet The following options are available: ● 1 page per sheet ● 2 pages per sheet ● 4 pages per sheet ● 6 pages per sheet ● 9 pages per sheet ● 16 pages per sheet HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 206
Print Driver only (continued) Category Option Print on both sides: The following options are available: ● No (default) ● Yes, Flip Over ● Yes, Flip Up Paper type: The following options are available: ● Unspecified (default) ● Plain ● HP LaserJet 90g ● HP Color Laser Matte 105g ● HP Premium - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 207
User Guide Print Settings - HP PS Universal Print Driver only (continued) Category Option ● Prepunched ● Colored ● Bond ● Recycled ● Rough ● Heavy Rough ● HP 4-6 Document preview image HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW Printing Shortcuts tab 187 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 208
following figure shows the Paper/Quality tab. Figure 4-7 Paper/Quality tab - PCL 6 Figure 4-8 Paper/Quality tab - HP PS Universal Print Driver HP PCL 6 print driver and HP PS Universal Print Driver for Windows 188 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 209
box HP PCL 6 print driver and HP PS Universal Print Driver for Windows The settings a drop-down menu that lists all of the supported paper sizes. Move the cursor over the dimensions label software programs override driver settings, use the driver to set paper size only when printing from software - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 210
shows the initial appearance of the Custom Paper Size dialog box. Figure 4-10 Print/Quality tab - Custom Paper Size dialog box HP PCL 6 print driver and HP PS Universal Print Driver for Windows Name Use the Name text box to type a new name for a custom paper size. The name that appears in the - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 211
. The following table identifies the paper types the HP Color LaserJet CP2020 Series printer supports in trays 1 and 2. Table 4-9 Tray 1 Hewlett-Packard does not guarantee results when printing with other types of heavy paper. HP PCL 6 print driver and HP PS Universal Print Driver for Windows - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 212
the following options: ● Automatically Select ● Printer auto select ● Manual Feed in Tray 1 ● Tray 1 ● Tray 2 ● Tray 3 The default setting is Automatically Select. When this is selected, the HP Color LaserJet CP2020 Series printer uses the source tray that supports the selected paper size. For the - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 213
type: - Type is: supported paper types and associated engine speeds (continued) Paper category Paper type Engine speed ● Light 60-74g ● Full ● Bond ● 3/4 Speed (6 ppm) ● Presentation 96-130g ● Recycled HP Color Laser Matte 105g ● Full ● 3/4 Speed (6 ppm) ● HP Premium Choice Matte 120g - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 214
supported paper types and associated engine speeds (continued) Paper category Paper type Engine speed ● Heavy Rough ● 3/4 Speed (6 ppm) ● HP Tough Paper ● 3/4 Speed (6 ppm) No mechanism exists for manually adding custom paper types through the driver the Special Pages window. Use the Covers - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 215
and covers, the settings remain configured until you close the software program. Print pages on different paper Use the Print pages pages on different paper HP PCL 6 print driver and HP PS Universal Print Driver for Windows The following are the supports. ENWW Paper/Quality tab features 195 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 216
until you close the software program. Document preview image HP PCL 6 print driver and HP PS Universal Print Driver for Windows Print Quality drop-down menu The Print Quality drop-down menu contains the Image REt 3600 resolution option. This setting produces 3600 dpi color output quality through HP - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 217
it does not impact product performance for other users. See the HP Color LaserJet CP2020 Series User Guide for control panel options and further information about maintaining high gloss levels. HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW Paper/Quality tab features 197 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 218
the Effects tab to create unique paper effects such as scaling and watermarks. Figure 4-15 Effects tab HP PCL 6 print driver and HP PS Universal Print Driver for Windows The Effects tab contains the following controls: ● Resizing Options group box ● Document preview image ● Watermarks group box - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 219
you can print. The list contains all of the standard paper sizes that are supported by the selected paper source and any custom sizes that have been created. When . The following illustration shows HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW Effects tab features 199 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 220
to Fit off (left) and on (right) HP PCL 6 print driver and HP PS Universal Print Driver for Windows When the size for which the document is formatted driver or what the driver receives from the software program (if the software program does not negotiate the paper size with the driver). The driver - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 221
page). Click Edit, and the Watermark Details dialog box appears. Figure 4-19 Effects tab - Watermark Details box HP PCL 6 print driver and HP PS Universal Print Driver for Windows The dialog box shows a preview image and provides options for creating a new watermark and controlling the message - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 222
watermarks, both the predefined watermarks that are available in the driver and any new watermarks that have been created. Creating a and so on). HP PCL 6 print driver and HP PS Universal Print Driver for Windows 202 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 223
the font. The Font Attributes group box contains the following controls: ● Name drop-down menu ● Color drop-down menu ● Shading drop-down menu ● Size spin box ● Style drop-down menu 255 192 192 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW Effects tab features 203 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 224
Table 4-12 Watermark color values (continued) Setting Gray Red Yellow 192 192 Light ● Medium ● Medium Dark ● Dark ● Very Dark ● Darkest HP PCL 6 print driver and HP PS Universal Print Driver for Windows 204 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 225
color, Very Light shading, 80 points, and Regular style. The default settings for preset watermarks are Arial font, Very Light shading, and Bold style. The default point size for preset watermarks is language-dependent, and varies. HP PCL 6 print driver and HP PS Universal Print Driver for Windows - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 226
Options group box contains the following controls. ● Print on Both Sides or Print on Both Sides (Manually) check box ● Flip Pages Up option ● Booklet Layout drop-down menu ● Pages per Sheet drop-down menu 206 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 227
- Document Options group box HP PCL 6 print driver and HP PS Universal Print Driver for Windows Print on Both Sides check box NOTE: This feature is called Print on Both Sides (manually) for the HP Color LaserJet CP2025n because this model does not include an automatic duplex unit. For all other - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 228
. Print on Both Sides (Manually) will also be enabled for the HP Color LaserJet CP2025dn and the HP Color LaserJet CP2025x printers when a paper type is selected that cannot be auto-duplexed. Make sure to select the correct paper type as selecting a paper type instructs the product to use a group - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 229
the Document Options section of the Finishing tab screen, follow these steps to make the HP Color LaserJet CP2020 Series printer manually print on both sides. 1. Select the Print on Both Sides (Manually) check box. 2. Click OK. 3. Click Print. The even-number pages of the document print. 4. Insert - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 230
automatically changes to 2 pages per sheet. Manually changing the Pages per Sheet setting to 4, driver. 4. Click OK in the Print dialog box to print. HP PCL 6 print driver and HP PS Universal Print Driver for Windows 210 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 231
● Down, then Left The document preview image reflects any changes made in the Page Order settings. The following figure shows the different document preview configurations. HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW Finishing tab features 211 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 232
Figure 4-23 Page-order preview image HP PCL 6 print driver and HP PS Universal Print Driver for Windows ● 2 pages per sheet ● 4 pages per sheet ● 6 pages per sheet ● 9 pages per sheet ● 16 pages per sheet Document preview image See Document preview image on page - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 233
so the return address area goes in first. Mirror Image check box (HP PS Universal Print Driver only) Click the Mirror Image check box to reverse the horizontal coordinates of the printed document. HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW Finishing tab features 213 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 234
the independent color controls. The settings affect the print job color rendering and print quality. The Color Options group box contains the following controls: ● Automatic option (default) ● Manual option 214 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 235
box, and then click OK. The following figure shows the Color Settings dialog box with "Custom" settings. Figure 4-27 Color tab - Color Settings dialog box HP PCL 6 print driver and HP PS Universal Print Driver for Windows Use manual color options to adjust the Neutral Grays, Halftone, and Edge - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 236
. Print in Grayscale The Print in Grayscale option converts all colors to gray and forces the product to use only the black print cartridge. HP PCL 6 print driver and HP PS Universal Print Driver for Windows 216 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 237
for managing color in the software program or the operating system; otherwise, color quality can be compromised. Document preview image See Document preview image on page 187 for information about this feature. HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW Color tab - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 238
with the following selections: ● Support and troubleshooting. Opens the product page for the HP Business Center. ● Product manuals. Opens a Web page to view or download HP Color LaserJet CP2020 Series printer manuals. ● Check for driver updates. Checks the print drivers to see whether the correct - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 239
the HP Color LaserJet CP2020 Series printer. Available options depend on the driver and the particular feature. The following figure shows the Device Settings tab for the HP PCL 6. Figure 4-30 Device Settings tab - PCL 6 HP PCL 6 print driver and HP PS Universal Print Driver for Windows The - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 240
Figure 4-31 Device Settings tab - HP PS Universal Print Driver(1 of 2) Figure 4-32 Device Settings tab - HP PS Universal Print Driver(2 of 2) HP PCL 6 print driver and HP PS Universal Print Driver for Windows The Device Settings tab contains the following controls: ● Form to Tray Assignment ● - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 241
mappings. Figure 4-33 Font Substitution Table HP PCL 6 print driver and HP PS Universal Print Driver for Windows External Fonts NOTE: The External Fonts option is available only in the HP PCL 6 print driver. It is not available in the HP PS Universal Print Driver. Use the External Fonts option to - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 242
PCL 6 print driver and HP PS Universal Print Driver for Windows Topics: ● Installing external fonts ● Removing external fonts Installing external fonts Follow these steps to install external fonts. 1. Click Start. 2. Select Settings. 3. Click Printers (Microsoft Windows 2000) or Printers and Faxes - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 243
in the Installed Fonts window. 9. Select the fonts to remove, and then click Remove. The fonts are removed. 10. Click OK to close the HP Font Installer dialog box. Installable Options ● Allow Manual Duplexing ● Printer Memory Allow Manual Duplexing Select Allow Manual Duplexing to print on both - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 244
postscript document. The default setting is Yes. Pressing Ctrl-D resets the product to its default setting to ensure that future print jobs are HP PCL 6 print driver and HP PS Universal Print Driver for Windows 224 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 245
whether to add the euro symbol to the printer fonts. The following settings are available: ● Yes driver will download TrueType fonts as bitmap (Type 3) fonts. Any font larger than the maximum setting will be downloaded as an outline HP PCL 6 print driver and HP PS Universal Print Driver for Windows - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 246
is automatically detected. For network (TCP/IP) connections, JPEG passthrough is disabled. For USB connections, JPEG passthrough is enabled. HP PCL 6 print driver and HP PS Universal Print Driver for Windows 226 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 247
varies according to the HP Color LaserJet CP2020 Series printer model number, driver, date, and versions. The About tab is shown in the following figure. Figure 4-35 About tab HP PCL 6 print driver and HP PS Universal Print Driver for Windows The About tab lists driver installation file names and - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 248
build number is the same, check the version number of the GPD file. The driver that has the highest GPD version number is the latest driver. HP PCL 6 print driver and HP PS Universal Print Driver for Windows 228 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 249
Macintosh Software and Utilities Introduction The HP Color LaserJet CP2020 Series printer comes with printing software and installers for Apple Computer, Inc., Macintosh operating systems. ● Supported operating systems for Macintosh ● Supported software components for Macintosh ● Software component - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 250
32 MB of available hard-disk space ● CD-ROM drive or Internet connection Supported print drivers for Macintosh The HP installer provides PostScript ® Print Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP EWS Gateway which allows access to the product's embedded web server. The - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 251
Supported software components for Macintosh ● Software components for Macintosh Software components for Macintosh Table 5-2 Software components for Macintosh Component Installer software Driver software HP EWS proxy Utility Documentation Description Installs all of the printing-system software. - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 252
for Macintosh Table 5-3 Software component availability for Macintosh Component Macintosh Drivers Mac PostScript Printer Description PPD X Installers Macintosh Installer for OS X X Documentation HP Color LaserJet CP2020 Series Printer User Guide X Other HP EWS Gateway X Macintosh - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 253
CD. This document does not describe any drivers that might be released for use by support personnel. Topics: ● Printing-system software Printing-system software The HP Color LaserJet CP2020 Series printer printing-system software is available for download at the following Web site: Macintosh ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 254
of the Macintosh CD Partition. The user manuals (in PDF format) are grouped by language and are in the Manuals directory on the Macintosh partition of the printingsystem software CD. CD versions The software CD for the HP Color LaserJet CP2020 Series printer contains the files for installing the - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 255
● Simplified Chinese ● Traditional Chinese ● Korean Macintosh ENWW Printing-system software 235 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 256
installation instructions The HP Color LaserJet CP2020 Series printer comes with software and installers for MS Windows and Apple Computer, Inc., Macintosh systems. This document provides procedures for installing and removing the HP Color LaserJet CP2020 Series printing-system software for - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 257
the USB cable. 2. Insert the Macintosh printing-system software CD into the CD-ROM drive. NOTE: If the CD screen does not open automatically, double-click the HP Color LaserJet CP2020 Series CD-ROM icon on the desktop to open the CD-ROM window. 3. Double-click the hpclj CP2020 Series v... app - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 258
desktop to open the installer folder. Figure 5-1 HP Color LaserJet CP2020 Series CD-ROM icon The HP Color LaserJet CP2020 Series dialog opens. Figure 5-2 HP Color LaserJet CP2020 Series dialog 3. In the HP Color LaserJet CP2020 Series software screen, double-click the hpclj CP2020Series v... app - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 259
Disagree dialog 7. The Installing dialog opens indicating the progress of the install. Wait for the install to complete. Figure 5-6 Installing dialog Macintosh ENWW Macintosh installation instructions 239 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 260
-Packard Color LaserJet CP2020 Install Notes Macintosh The installation is complete. Continue to printer setup. Printer setup After installing the printing-system software in Macintosh operating systems, the product must be set up. Topics: ● Set up a printer with Mac OS X V10.4 ● Troubleshooting - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 261
the Address field. 6. The correct print driver should automatically be selected. 7. Click ADD to create the Printer queue Troubleshooting Notes ● Problem: "I do not see my printer in the Printer Browser list." Solution: If the printer name does not display in the Printer List, try one or more of the - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 262
4. Re-install the printer software. 5. Open Disk Utility, select your Mac OS X startup volume, click First Aid, and then click Repair Disk Permissions. Macintosh 242 Chapter 5 Macintosh Software and Utilities ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 263
Supported utilities for Macintosh HP EWS Gateway The HP Embedded Web Server (HP EWS) Gateway is a utility that gives users access to the HP EWS for the product. The HP EWS is a Web server utility that allows users to control settings on the HP Color LaserJet CP2020 Series printer through the Web - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 264
the File menu, click Print. 2. Select the driver. 3. In the Presets box, select the printing preset that you want to use. NOTE: To use printer-driver default settings, select Factory Default. Resize documents or on the first page only. Macintosh 244 Chapter 5 Macintosh Software and Utilities ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 265
, do not load paper that is heavier than 105 g/m2 (28-lb bond). 2. On the File menu, click Print. 3. On the Finishing menu, click the Manual Duplex tab. Macintosh ENWW Use features in the Macintosh printer driver 245 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 266
4. Click the check box next to Manual Duplex. 5. Click Print. Follow the instructions in the pop-up window that appears on the computer screen before replacing the output stack in tray 1 for printing the second half. 6. Go to the printer, and remove any blank paper that is in tray 1. 7. Insert the - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 267
Macintosh readme The Macintosh readme contains the following topics: ● Mac OS X printer queue setup for your HP LaserJet printer ● Troubleshooting Notes Mac OS X printer queue setup for your HP LaserJet printer After completing the software installation, perform the following steps to complete your - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 268
the correct printer driver. 2. Manually search for the correct printer driver for your product in the Print Using pull down menu in the Print Browser dialog. 3. If your printer driver cannot be found in the pull down list, try rebooting your computer. 4. Re-install the printer software. 5. Open Disk - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 269
● Steps to Install HP Web Jetadmin 10.0 ● Supported paper tables ● Special paper guidelines table ● Sizes (min & max) and supported paper by tray ● Media attributes and commands ● Hewlett-Packard Color LaserJet CP2020 Series Printer Install Notes ● Troubleshooting ENWW Introduction 249 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 270
Jetadmin 10.0 To begin the installation, follow these steps: 1. Download the HP Web Jetadmin 10.0 software from the following Web site: www.hp.com/go/webjetadmin 2. Run WJASETUP.EXE. 3. Follow the instructions as each page is displayed. 4. When the installation is complete, click Close. 250 Chapter - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 271
it adapts to various paper. NOTE: To obtain best print results, select the appropriate paper size and type in your print driver before printing. Table 6-1 Supported paper sizes Size Dimensions Tray 1 Tray 2 or optional tray 3 Letter 216 x 279 mm (8.5 x 11 inches) X X Legal 216 x 356 mm - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 272
Engineering details Table 6-2 Supported envelopes and postcards (continued) Size Dimensions Postcard 100 x 148 mm (3.94 x 5.83 inches) Double postcard 148 x 200 mm (5.83 x 7.87 inches) Tray 1 X X Tray 2 X X 252 Chapter 6 Engineering details ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 273
driver to obtain the best print results. CAUTION: HP LaserJet products use fusers to bond dry toner particles to the paper in very precise dots. HP laser -off adhesive strips that clasps, snaps, windows, or coated linings. are approved for use in laser printers. ● Do not use self-stick adhesives - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 274
Engineering details Sizes (min & max) and supported paper by tray Media type Dimensions1 Weight Capacity2 Paper orientation Paper, including the following types: ● Plain ● Letterhead ● Color ● Preprinted ● Prepunched ● Recycled Minimum: 76 x 127 mm (3 x 5 inches) Maximum: 216 x 356 mm (8.5 x - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 275
Paper orientation Trays 2 and 3: up to 25 mm (.98 inch) stack height 1 The product supports a wide range of standard and custom sizes of paper. Check the print driver for supported sizes. 2 Capacity can vary depending on paper weight and thickness, and environmental conditions. 3 Smoothness - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 276
attributes, and paper-handling constraints for the HP Color LaserJet CP2020 Series printer. NOTE: The following table lists the features all the sizes shown here, and might contain sizes from other drivers. Table 6-3 Supported paper attributes Paper sizes Width Height Letter 216 mm 279 mm - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 277
Engineering details Table 6-3 Supported paper attributes (continued) Paper sizes Width (3.0 inches) Maximum: 216 mm (8.5 inches) B5 (JIS) 182 mm (7.16 inches) Postcard (JIS) 100 mm (3.94 inches) Double Postcard ( - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 278
following table identifies the paper types the HP Color LaserJet CP2020 Series printer supports in trays 1 and 2. Table 6-4 driver for supported sizes. 2 Capacity can vary depending on paper weight and thickness, and environmental conditions. 3 Smoothness: 100 to 250 (Sheffield). 4 Hewlett-Packard - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 279
: ● Windows 98 ● Windows Millennium Edition (Me) ● Windows NT 4.0 ● Windows 3.1x ● Mac OS 9.x and earlier The HP Color LaserJet CP2020 Series printer has the following features: ● 128-megabyte (MB) random-access memory (RAM) ● Full-color laser printing ENWW Hewlett-Packard Color LaserJet CP2020 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 280
product includes the following Windows drivers: ● HP Color LaserJet CP2020 series PCL6 printer driver for Windows 2000, Server 2003, XP and Vista ● USB Printing Support ● HP Standard TCP/IP Port Software programs ● HP Update ● Shop for HP Supplies ● HP ToolboxFX ● HP Customer Participation Program - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 281
software CD-ROM that came with your product includes the following Windows drivers: ● HP Color LaserJet CP2020 series PCL6 printer driver for Windows 2000, XP and Vista ● USB Printing Support ● HP Standard TCP/IP Port Product documentation To view the HP Color LaserJet CP2020 Series User Guide - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 282
the HP Color LaserJet CP2020 Series printing-system software, see the following URL (a connection to the public Internet is required): http:// h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00849739 General ● Some high-speed USB 2.0 cards might have unsigned host-controller drivers - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 283
. Express Install for Windows 2000, Server 2003, XP and Vista (installs only the printer driver and statusalert software) NOTE: For USB installations do not connect the USB cable to the product or the computer until instructed. 1. Close all programs. 2. Insert the HP Color LaserJet CP2020 Series CD - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 284
driver to use the automatic two-sided printing (duplexer). NOTE: Two-sided printing is supported on the HP Color LaserJet CP2020dn and HP Color LaserJet CP2020x products. 1. Open the "Printers and Faxes" folder. Typically this is done by clicking Start, and select Printers and Faxes. (In Windows - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 285
HP Color LaserJet CP2020 Series Express Install ● HP Color LaserJet CP2020 Series 1.0 3. For each item you want to remove, highlight it in the list and then click Change/Remove. Follow the on-screen instructions. V. TECHNICAL ASSISTANCE For customer support information, see the product user guide - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 286
are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. 266 Chapter 6 Engineering details ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 287
Engineering details Troubleshooting ● Port communication ● File to E-mail utility ● Manual scrubber ● E-mail Port communication ● Overview ● USB port connections ● Device conflicts in Windows Overview The HP Color LaserJet CP2025 Series printer has a USB port. The HP Color LaserJet CP2025n, dn, and - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 288
. Misidentified or noncategorized products are placed here. Guidelines for troubleshooting and resolving product conflicts Follow these steps to resolve product driver for that product, remove the product and then reinstall it. After removing the product, restart the computer. When Windows - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 289
of the uninstall process. The scrubber can also be run manually. If the installer fails and troubleshooting efforts have not solved the problem, use the scrubber utility to remove files. The scrubber utility is located on the printing-system software CD in the following folder: util - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 290
Engineering details 270 Chapter 6 Engineering details ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 291
174 sRGB 27, 28, 217 troubleshooting with HP ToolboxFX 54 Color tab print driver 214 Color Themes print drivers 217 Color Usage Job Log HP EWS 93 HP ToolboxFX 42 common installer, features 19 components, software installed for Windows 128 Macintosh 231, 233, 236 Windows 10 conflicts, device 267 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 292
11 downloading software Linux 126 dpi (dots per inch) HP ImageREt 3600 27 specifications 3 drivers Macintosh settings 244 presets (Macintosh) 244 See also print drivers Drum low threshold settings 73 duplexing. See double-sided printing E e-mail alerts 34, 48 troubleshooting 269 troubleshooting File - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 293
Basic Color Match tool 30, 114, 157 HP ColorSphere toner 27 HP Customer Participation Program HP EWS 113 HP Driver Diagnostic Printer Check Tool 26 HP Easy Printer Care 31, 114, 157 HP Embedded Web Server (Macintosh). See HP EWS (Macintosh) HP Embedded Web Server (Windows). See HP EWS (Windows) HP - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 294
Macintosh printing-system software 237 of print drivers by using a CD 128 software components by install type 128 system requirements for Macintosh 230 troubleshooting Macintosh 241 types for Windows 127 installers common, features 19 included 232 Windows 16 Instant Support, HP 85 interface ports - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 295
X V10.4 or later 241 software components 233 supported operating systems 230 troubleshooting setup 241 Macintosh driver settings custom-size paper 244 Services tab 246 watermarks 244 Manual color settings print drivers 215 manual features Print on Both Sides (Manually) check box 207 scrubber utility - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 296
shortcut 174 Paper/Output settings, print drivers 168 Paper/Quality tab print drivers 188 parallel port, not supported 267 part numbers documentation 5 Password settings HP EWS (Windows) 106 HP ToolboxFX 75 PCL5 HP ToolboxFX 63 PCL5c HP EWS (Windows) 99 PDEs (Printer Dialog Extensions) 236 PDF files - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 297
services tab 246 of supplies, HP ToolboxFX 37 toner monitoring 113 Status folder, HP ToolboxFX 35 Status tab, HP EWS (Windows) 86 Supplies Status HP EWS (Windows) 88 HP ToolboxFX 37 supplies, ordering 85 supply-status, Services tab Macintosh 246 Support and Troubleshooting, HP ToolboxFX 85 support - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 298
4 User Guide, HP ToolboxFX 57 user guides localized versions 5 operating systems supported 232 V version numbers, drivers 24 W Wait Timeout settings 225 watermarks print drivers 201 Web sites downloading software 11 HP Driver Diagnostic Printer Check Tool 26 HP Easy Printer Care 31 Linux software - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 299
- HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - Software Technical - Page 300
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HP Color LaserJet CP2020 Series
Software Technical Reference