HP Color LaserJet CP2020 HP Color LaserJet CP2020 Series - User Guide
HP Color LaserJet CP2020 Manual
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- HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 1
- HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 2
- HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 3
HP Color LaserJet CP2020 Series User Guide - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 4
and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or Corel Corporation Limited. Microsoft®, Windows®, and Windows®XP are U.S. registered trademarks of Microsoft Corporation. Windows Vista™ is either a - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 5
menu ...11 Service menu ...14 Network config. menu ...15 3 Software for Windows Supported operating systems for Windows 18 Supported printer drivers for Windows 19 HP Universal Print Driver (UPD) ...20 UPD installation modes ...20 Select the correct printer driver for Windows 21 Priority for - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 6
systems 34 Printer sharing disclaimer 34 USB connection ...35 Supported network protocols ...36 Configure the product on the network 38 Set up the product on the network 38 View settings ...38 Network configuration page 38 Configuration page 38 IP address ...39 Manual configuration 39 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 7
current print job from the software program 54 Use features in the Windows printer driver 55 Open the printer driver ...55 Use printing shortcuts ...55 Set paper and quality options 55 Set document effects ...55 Set document finishing options 56 Obtain support and product-status information 56 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 8
Print when cartridge has reached estimated end of life 81 Replace print cartridges ...82 Memory and font DIMMs ...86 Product memory ...86 Install memory and font DIMMs 86 Enable memory ...90 Enable memory for Windows 90 Check DIMM installation ...90 Clean the product ...90 Firmware updates ...91 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 9
software problems ...120 Solve Macintosh problems ...121 Solve problems with Mac OS X 121 Appendix A Supplies and accessories Order supplies and accessories ...125 Appendix B Service and support Hewlett-Packard limited warranty statement 128 Print cartridge limited warranty statement 129 End User - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 10
141 Ozone production ...141 Power consumption ...141 Paper use ...141 Plastics ...141 HP LaserJet print supplies 141 Return and recycling instructions 142 United States and Puerto Rico 142 Multiple returns (two to eight cartridges 142 Single returns 142 Shipping 142 Non-US returns 142 Paper - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 11
1 Product basics ● Product comparison ● Product features ● Walkaround ENWW 1 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 12
on specific use. ● Offers automatic duplexing (HP Color LaserJet CP2020dn and HP Color LaserJet CP2020x only). ● Includes 128-megabyte (MB) random-access memory (RAM). ● Windows 2000 ● Windows XP Home/Professional ● Windows Server 2003 (32-bit only) ● Windows Vista ● Mac OS X V10.28 and later ● Tray - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 13
up printing (printing more than one page on a sheet). ● The printer driver provides the option to manually print on both sides. ● Uses print cartridges with HP ColorSphere toner. ● Online user guide is compatible with text screen-readers. ● Print cartridges can be installed and removed by using one - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 14
paper) 2 Legal-output extension 3 Front door (provides access to the print cartridges) 4 Tray 1 (multipurpose tray) 5 Tray 2 (holds 250 sheets of network port. (Network port present on HP Color LaserJet CP2020n, HP Color LaserJet CP2020dn, and HP Color LaserJet CP2020x models only.) 4 Chapter 1 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 15
2 Power connection 3 Rear door (for jam access) Model and serial numbers The model number and serial number are listed on an identification label located inside the front door. The label contains information about the country/region of origin and the revision level, manufacturing date, production - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 16
6 Chapter 1 Product basics ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 17
2 Control panel ● Control-panel walkaround ● Control-panel menus ENWW 7 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 18
. ● Open a submenu displayed on the control-panel display. ● Select a menu item. ● Clear some errors. ● Begin a print job in response to a control-panel prompt (for example, when the message [OK ): The Attention light blinks when the product requires user attention. 8 Chapter 2 Control panel ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 19
. 5. Press X to exit the menu without saving any changes. The sections that follow describe the options for each of the main menus: ● Reports menu on page 10 ● System setup menu on page 11 ● Network config. menu on page 15 ● Service menu on page 14 ENWW Control-panel menus 9 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 20
(PS) fonts that are installed Prints a list of all the PCL6 fonts that are installed Prints a report that shows the user name, application name, and color usage information on a job-by-job basis Prints the service report Prints the calibration and color diagnostics pages 10 Chapter 2 Control panel - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 21
sizes and types. If optional tray 3 is installed, select the default size and type for tray color depending on the job. This is the default setting. Select Disable color to disable color printing. All jobs will print in monochrome (black and white). Some internal pages will still print in color - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 22
If an error message is displayed, you must clear the error first. The percentage threshold determines when the product begins reporting low toner. The color cartridge has reached the end of its estimated life, continue printing using black only. Print Test Page: Print a test page that tests printer - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 23
Menu item Sub-menu item Lighter Medium Darker Darkest Sub-menu item Description ENWW Control-panel menus 13 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 24
Service menu Use this menu to restore default settings, clean the product, and curl. The default setting is Off. If you are printing pages that will be stored for a long time, use this option to set the product to a mode that reduces toner smearing and dusting. The default setting is Off. Sets all - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 25
. Menu item TCP/IP config Auto crossover Network services Show IP address Link speed Restore defaults Sub-menu item Automatic Manual On Off IPv4 IPv6 IP address of the device. The IP address will not be displayed if an error condition exits. The default setting is No. Sets the link speed manually - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 26
16 Chapter 2 Control panel ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 27
3 Software for Windows ● Supported operating systems for Windows ● Supported printer drivers for Windows ● HP Universal Print Driver (UPD) ● Select the correct printer driver for Windows ● Priority for print settings ● Change printer-driver settings for Windows ● Install the Windows software ● - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 28
Supported operating systems for Windows The product supports the following Windows operating systems: ● Windows XP (32-bit and 64-bit) ● Windows Server 2003 (32-bit and 64-bit) ● Windows 2000 ● Windows Vista 18 Chapter 3 Software for Windows ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 29
has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver. NOTE: The Postscript driver that supports this product is the Postscript version of the HP Universal Print Driver (UPD) for Windows. It installs and operates - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 30
The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access to virtually any HP LaserJet product, from any location, without downloading separate drivers. It is built on proven HP print driver technology and has been tested thoroughly and used with many software - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 31
a printer language). Check the installation notes and readme files on the device CD for additional software and languages. HP PCL 6 driver description ● Recommended for printing in all Windows environments ● Provides the overall best speed, print quality, and product-feature support for most users - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 32
the Page Setup dialog box. ● Printer Properties dialog box (printer driver): Click Properties in the Print dialog box to open the printer driver. Settings changed in the Printer Properties dialog box do not override settings anywhere else in the printing software. ● Default printer driver settings - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 33
Change printer-driver settings for Windows Change the settings for all print jobs Change the default settings for all until the software program is closed print jobs Change the product configuration settings 1. On the File menu in the software program, click Print. 2. Select the driver, and then - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 34
acceptance of HP's Software License terms. Remove software for Windows 1. Click Start, and then click All Programs. 2. Click HP, and then click HP Color LaserJet CP2020 Series Printer. 3. Click Uninstall HP Color LaserJet CP2020 Series Printer, and then follow the onscreen instructions to remove - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 35
use. No special software is installed or configured, but you must have a supported Web browser on your computer. To gain access to the embedded Web server, type the IP address for the device in the address line of the browser. (To find the IP address, print a configuration page. For more information - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 36
have TCP/IP protocol installed on your computer. Supported operating systems ● Microsoft Windows XP, Service Pack 2 (Home and Professional editions) ● Microsoft Windows Vista™ For more information about using HP ToolboxFX software, see Open HP ToolboxFX on page 69. Other Windows components and - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 37
4 Use the product with Macintosh ● Software for Macintosh ● Use features in the Macintosh printer driver ENWW 27 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 38
OS X V10.2.8, V10.3, V10.4 and later NOTE: For Mac OS V10.4 and later, PPC and Intel Core Processor Macs are supported. Supported printer drivers for Macintosh The HP installer provides PostScript® Printer Description (PPD) files and Printer Dialog Extensions (PDEs) for use with Macintosh computers - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 39
Web browser, such as Safari, which allows the user to access the EWS. The EWS can also be accessed directly by typing the network IP address or DNS name of the product into the Web browser. HP USB EWS Gateway software, which is automatically installed, also allows a Web browser to access the product - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 40
. 2. Select the driver. 3. In the Presets box, select the printing preset that you want to use. NOTE: To use printer-driver default settings, select the driver. 3. Open the Cover Page menu, and then select whether to print the cover page Before Document or After Document. 4. In the Cover Page Type - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 41
the pages on the sheet. 6. Next to Borders, select the type of border to print around each page on the sheet. Print on both sides of the page (duplex printing) CAUTION: To avoid jams, do not load paper that is heavier than 105 g/m2 (28-lb bond). ENWW Use features in the Macintosh printer driver - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 42
Print. 3. On the Finishing menu, select Manually Print on 2nd Side. 4. Click Print. Follow the instructions in the pop-up window that appears on the computer screen before replacing the output stack in tray 1 for printing the second half. 5. Go to the printer, and remove any blank paper that is in - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 43
5 Connectivity ● Supported network operating systems ● USB connection ● Supported network protocols ● Configure the product on the network ENWW 33 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 44
operating systems support network printing: Full software installation ● Windows 2003 Server (64-bit) ● Windows XP (32-bit and 64-bit) ● Windows Vista (32-bit and 64-bit) ● Mac OS X V10.2.8, V10.3, V10.4 and later Printer driver only ● Windows 2000 ● Windows 2003 Server (32-bit) ● Linux (Web - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 45
USB connection NOTE: Do not connect the USB cable before installing the software. The installation program will notify you when the USB cable should be connected. This product supports a USB 2.0 connection. You must use an A-to-B type USB cable for printing. ENWW USB connection 35 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 46
are supported. Table 5-4 IP addressing Service name Description DHCP (dynamic host configuration protocol), IPv4, and IPv6 For Automatic IP address assignment. DHCP server provides the product with an IP address. Generally requires no user intervention for product to obtain IP address from - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 47
input the product MAC hardware address on BOOTP server in order for product to obtain an IP address from that server. For Automatic IP address assignment. If neither a DHCP server nor a BOOTP server is present, this service allows the product to generate a unique IP address. ENWW Supported network - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 48
or the embedded Web server. For Windows operating systems, use the HP ToolboxFX software. For Mac OS X, use the Utility button. Set up the product on the network Hewlett-Packard recommends that you use the HP software installer on the product CD-ROM to set up printer drivers for networks. NOTE: You - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 49
, and then press OK. 4. Use the Left arrow ( ) or the Right arrow ( ) button to select Manual, and then press OK. 5. Press the Right arrow ( ) button to increase the value for the first section of the IP address. Press the Left arrow ( ) button to decrease the value. When the value is correct, press - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 50
IP address on the control panel NOTE: When Show IP address is On, the IP address will alternately appear on the control-panel display with the print-cartridge Use the Left arrow ( ) or the Right arrow ( ) button to select Network services, and then press OK. 4. Use the Left arrow ( ) or the Right - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 51
IP addresses, always consult the IP address administrator. Setting the wrong address can disable other equipment operating on the network or interfere with communications. Configure IP parameters IP configuration parameters can be configured manually, or they can be automatically downloaded - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 52
system. When networks are divided into subnets, gateways are required to connect one subnet to another. Default gateway The default gateway is the IP address of the gateway or router that moves packets between networks. If multiple gateways or routers exist, then the default gateway is typically the - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 53
6 Paper and print media ● Understand paper and print media use ● Supported paper and print media sizes ● Supported paper types and tray capacity ● Special paper or print media guidelines ● Load paper and print media ENWW 43 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 54
in this user guide. Paper or print media that does not meet these guidelines might cause the following problems: ● Poor print quality ● Increased jams ● Premature wear on the product, requiring repair For best results, use only HP-brand paper and print media designed for laser printers or multiuse - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 55
it adapts to various media. NOTE: To obtain best print results, select the appropriate paper size and type in your print driver before printing. Table 6-1 Supported paper and print media sizes Size Dimensions Tray 1 Tray 2 or optional tray 3 Letter 216 x 279 mm (8.5 x 11 inches) Legal 216 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 56
Table 6-2 Supported envelopes and postcards (continued) Size Dimensions Envelope DL 110 x 220 mm (4.33 x 8.66 inches) Tray 1 Envelope C5 162 x 229 mm (6.93 x 9.84 inches) Envelope B5 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 57
at the back of the tray ● Letterhead, envelope ● Heavy envelope ● Preprinted ● Prepunched ● Colored ● Rough ● Tough 1 Capacity can vary depending on media weight and thickness, and environmental conditions. 2 The device supports up to 220 g/m2 (59 lb) for glossy and glossy photo paper. ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 58
at the back of the tray ● Letterhead, envelope ● Heavy envelope ● Preprinted ● Prepunched ● Colored ● Rough ● Tough 1 Capacity can vary depending on media weight and thickness, and environmental conditions. 2 The device supports up to 220 g/m2 (59 lb) for glossy and glossy photo paper. 48 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 59
supports printing on special media. Use the following guidelines to obtain satisfactory results. When using special paper or print media, be sure to set the type and size in your print driver to obtain the best print results. CAUTION: HP LaserJet printers use fusers to bond dry toner particles - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 60
Load paper and print media Load tray 1 1. Open tray 1. 2. If loading long sheets of media, pull out the extension tray. 3. If necessary, flip out the extension. 50 Chapter 6 Paper and print media ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 61
2 or 3 1. Pull the tray out of the product. 2. Slide open the paper length and width guides. ● To load Legal-size paper, extend the tray by pressing and holding the extension tab while pulling from the front of the product approximately 64 mm (2.5 inches). ENWW Load paper and print media 51 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 62
3. Place the paper in the tray and make sure that it is flat at all four corners. Slide the paper length and width guides so that they are against the stack of paper. 4. Push down on the paper to make sure that the paper stack is below the paper - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 63
7 Print tasks ● Cancel a print job ● Use features in the Windows printer driver ENWW 53 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 64
). See the software documentation for specific instructions about canceling a print request from the computer. If a print job is waiting in a print queue (computer memory) or print spooler (Windows 2000, XP, or Vista), delete the print job there. For Windows 2000, Windows XP, or Windows Vista, click - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 65
Use features in the Windows printer driver Open the printer driver How do I Open the printer driver Get help for any printing option Steps to perform On the File menu in the software program, click Print. Select the printer, and then click Properties or Preferences. Click the ? symbol in the - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 66
or Landscape. b) To print the page image upside down, click Rotate by 180 degrees. Obtain support and product-status information To perform the following tasks, open the printer driver and click the Services tab. How do I Steps to perform Obtain support information for the product and order - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 67
are printed NOTE: If the software program that you are using does not Page Order drop-down list, select Front to Back to print the pages in the same order as they are in the document, or select Back to Front to print the pages in the reverse order. ENWW Use features in the Windows printer driver - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 68
58 Chapter 7 Print tasks ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 69
8 Color for Windows ● Manage color ● Match colors ● Advanced color use ENWW 59 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 70
from the printer driver to print a color document in black and white. This option is useful for printing color documents that will be photocopied or faxed. When Print in Grayscale is selected, the product uses the monochrome mode, which reduces use of the color cartridges. Manual color adjustment - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 71
. Off turns off both trapping and adaptive halftoning. Color themes Use color themes to adjust the RGB Color options for the entire page. Setting description RGB Color Setting options ● Default (sRGB) instructs the product to interpret RGB color as sRGB. The sRGB standard is the accepted standard - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 72
your monitor: ● Print media ● Printer colorants (inks or toners, for example) ● Printing process (inkjet, press, or laser technology, for example) ● Overhead lighting ● Personal differences in perception of color ● Software programs ● Printer drivers ● Computer operating systems ● Monitors ● Video - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 73
drive. The CD autoruns. 2. Select Install more software. 3. Select HP Basic Color Match. The tool downloads and installs itself. A desktop icon is also created. Use the following procedure to download the HP Basic Color Match tool through HP ToolboxFX. 1. Open HP ToolboxFX. 2. Select the Help folder - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 74
photos) on a page. The printer driver determines which objects appear on a page and uses halftone and color settings that provide the best print quality for each object. In the Windows environment, the Automatic and Manual color options are on the Color tab in the printer driver. Standard red-green - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 75
, sRGB has been adopted broadly. When programs and devices use sRGB to exchange color information, typical users experience greatly improved color matching. The sRGB standard improves your ability to match colors between the product, the computer monitor, and other input devices automatically, and - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 76
66 Chapter 8 Color for Windows ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 77
9 Manage and maintain ● Information pages ● HP ToolboxFX ● Embedded Web server ● Manage supplies ● Replace print cartridges ● Memory and font DIMMs ● Clean the product ● Firmware updates ENWW 67 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 78
exit the menus. The following information pages are available: ● Demo page ● Menu structure ● Configuration page ● Supplies status page ● Network configuration page ● Usage report ● PCL font list ● PS font list ● PCL6 font list ● Color usage report ● Service report ● Diagnostics report 68 Chapter - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 79
in Windows XP and Vista), click HP, click HP Color LaserJet CP2020 Series, and then click HP ToolboxFX. HP ToolboxFX contains the following folders: ● Status on page 70 ● Alerts on page 71 ● Product information on page 71 ● Help on page 72 ● Device Settings on page 73 ● Network Settings on page 76 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 80
are installed. ● Network summary. View a detailed description of the current network configuration, including the IP address and network status. ● Print info pages. Print the Configuration page and other information pages, such as the Supplies status page. See Information pages on page 68. ● Color - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 81
jams, low levels of toner in HP print cartridges, a non-HP print cartridge in use, empty input trays, and specific error messages occur. Select to page: ● Demonstration Pages. Print pages that show the color print quality potential and overall print characteristics of the product. Set password Use HP - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 82
the HP Basic Color Match to adjust spot colors in your printed output. ● Animated Demonstrations. View animations that demonstrate how to perform common tasks on your device, such as how to get the best print quality, how to remove paper jams, and how to replace a print cartridge. ● User Guide. View - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 83
main pages: ● orientation. ● PCL5c. Change the PCL settings. ● PostScript. Change the Cartridge low threshold setting, which sets the toner level that causes a low toner alert settings. Once a password is set, users will be prompted to enter the password before page stores data about your product - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 84
PCL5c Use these options to configure the settings when you are using the PCL print personality. NOTE: You must click Apply before your changes take effect . When the Print PostScript error option is turned on, the PostScript error page automatically prints when PostScript errors occur. NOTE: You must - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 85
these settings to make fine adjustments in the amount of each color of toner that is used for your printed documents. ● Contrasts. Contrast . After a password is set, users will be prompted to enter the password before they can access any of the HP ToolboxFX pages that read or write data from - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 86
might require that you close HP ToolboxFX and reopen it. ● HP Instant Support. Connects to the HP Instant Support Web site. ● Support and Troubleshooting. Connects to the support site for the product where you can search for help with a specific problem. ● Product Registration. Connects to the - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 87
AppleTalk printer connections. You do not need Internet access to open and use the embedded Web server. View the HP embedded Web server 1. In a supported Web browser on your computer, type the IP address for the product in the address/ URL field. (To find the IP address, print a configuration page - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 88
the PCL, PCL6, PS Font Lists, and the supplies status page that the product generates. ● Color Usage Job Log: Shows user color print jobs on a job-by-job basis. ● Event Log: Shows a list of all product events and errors. ● Support button: Provides a link to the product support page. The Support - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 89
-protected; see Set password on page 71. If this product is on a network, always consult with the printer administrator before changing settings on this connected to an IP-based network. NOTE: The Networking tab can be password-protected; see Set password on page 71. ENWW Embedded Web server 79 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 90
damage caused by a non-HP print cartridge is not covered under the HP warranty and service agreements. To install a new HP print cartridge, see Replace print cartridges on page 82. To recycle the used cartridge, follow the instructions included with the new cartridge. HP fraud hotline and Web site - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 91
problems can occur when using a cartridge that has reached its estimated end of life, resulting in waste of print media and toner from other cartridges. Replacing a print cartridge HP Print Cartridge Warranty Statement. For warranty information, see Print cartridge limited warranty statement on page - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 92
Replace print cartridges 1. Open the front door. 2. Pull out the print-cartridge drawer. 3. Grasp the handle on the old print cartridge and then pull the cartridge straight up to remove it. 4. Remove the new print cartridge from the packaging. 82 Chapter 9 Manage and maintain ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 93
5. Remove the orange, plastic shield from the bottom of the new print cartridge. CAUTION: Do not touch the imaging drum on the bottom of the print cartridge. Fingerprints on the imaging drum can cause print-quality problems. 6. Insert the new print cartridge into the product. ENWW Replace print - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 94
7. Pull the tab on the left side of the print cartridge straight up to completely remove the sealing tape. Discard the sealing tape. 8. Close the print-cartridge drawer. 84 Chapter 9 Manage and maintain ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 95
9. Close the front door. 10. Place the old print cartridge in the box for the new print cartridge. Follow the recycling instructions that are included in the box. ENWW Replace print cartridges 85 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 96
HP postscript level 3 emulation documents, or if you use many downloaded fonts. Additional memory also enables multiple collated copies to print at the maximum speed. Before ordering additional memory, see how much memory is currently installed by printing a Configuration page. See Information pages - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 97
3. Remove the DIMM access door. 4. To replace a DIMM that is currently installed, spread the latches apart on each side of the DIMM slot, lift the DIMM up at an angle, and pull it out. 5. Remove the new - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 98
6. Holding the DIMM by the edges, align the notch on the DIMM with the bar in the DIMM slot at an angle. 7. Push down on the DIMM until both latches engage the DIMM. When the installation is correct, the metal contacts are not visible. NOTE: If you have difficulty inserting the DIMM, make - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 99
9. Close the DIMM access door. 10. Reconnect the power cable and USB or network cable, and then turn on the product. 11. After installing a memory DIMM, see Enable memory on page 90. ENWW Memory and font DIMMs 89 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 100
-quality problems such as toner specks or smearing. This product has a cleaning mode that can correct and prevent these problems. Clean the product using HP ToolboxFX 1. Open HP ToolboxFX. See Open HP ToolboxFX on page 69. 2. Click the Device Settings folder, and then click the Service page. 3. In - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 101
the Service menu. 4. Click Start. Firmware updates To upgrade the product firmware, download the firmware update file from www.hp.com/go/ ljcp2020series_software and save the file to your network or personal computer. Refer to the product install notes for instructions on how to install the firmware - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 102
92 Chapter 9 Manage and maintain ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 103
10 Solve problems ● Basic troubleshooting checklist ● Control-panel and status-alert messages ● Clear jams ● Solve image-quality problems ● Performance problems ● Product software problems ● Solve Macintosh problems ENWW 93 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 104
correctly, and was the pull tab on the cartridge removed? For additional information about installation and setup, see the getting started guide. If you cannot find solutions to problems in this guide, go to www.hp.com/support/ljcp2020series. Factors that affect product performance Several factors - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 105
product. memory is missing If the error is with a color cartridge, try swapping it with a different color cartridge in the tray. If the same message appears, then there is an engine problem. If a different 10.10.XX message appears, replace the cartridge. The product experienced an internal - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 106
on. If the message persists, contact HP support. The product has experienced an error with the fuser. Turn the product power off, wait 4. Push in the cartridge tray and close the door. If the message persists, contact HP support. The product has experienced an internal error. Turn the product - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 107
persists, contact HP support. An incompatible DIMM is installed. 1. Turn the product power off. 2. Install a DIMM that the product supports. See Service and support on page 127 for a list of supported DIMMs. See Install memory and font DIMMs on page 86 for DIMM installation instructions. 3. Turn - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 108
in wrong position Status alert Device error Press [OK] Front Door open Genuine HP supply installed Incorrect supplies Install cartridge Invalid driver Press [OK] Jam in Jam in tray Clear jam and then Press [OK] Load paper Load tray # Load tray 1 plain - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 109
or turn off & on Misprint Press [OK] Non HP supply installed Order cartridge Order supplies Print failure Press [OK] If error repeats turn off then on ENWW Description Recommended action away from you and then press OK. The product is set for manual feed mode. Press OK to clear the - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 110
color> Cartridge in use Used supplies in use Used supply installed To accept Press [OK] Description The product rear door is open. Recommended action If the error locks. roller. The print cartridge has reached the end of life. Replace the cartridge. See Replace print cartridges on page 82. The - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 111
are not adjusted correctly. Adjust the guides so they are against the paper stack. The media does not meet specifications. Use only media that meets HP specifications. See Paper and print media on page 43. You are using media that has already passed through a printer Do not use media that has - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 112
jams. 1 Output bin 2 Tray 1 3 Tray 2 4 Optional tray 3 5 Fuser (behind the rear door) 6 Tray 2 jam-access area Change Jam Recovery setting When the Jam Recovery feature is turned on, the product reprints any pages that are damaged during a jam. Use HP ToolboxFX to turn on the Jam Recovery feature - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 113
If paper has entered far enough into tray 1, remove tray 2, drop the tray 1 plate down, and then remove the paper from the opening. Clear jams in tray 2 1. Pull out tray 2 and place it on a flat surface. 2. Lower the jam-access tray. 3. Remove the jammed sheet by pulling it straight out. ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 114
4. Replace tray 2. 5. Press OK to continue printing. Clear jams in tray 3 1. Pull out tray 3 and place it on a flat surface. 2. Remove the jammed sheet by pulling it straight out. 104 Chapter 10 Solve problems ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 115
3. Replace tray 3. 4. Press OK to continue printing. Clear jams in fuser area 1. Open the rear door. 2. If necessary, push the guide (callout 1) and remove any visible paper (callout 2) from the bottom of the delivery area. NOTE: If the sheet tears, make sure that all fragments are - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 116
3. Close the rear door. 106 Chapter 10 Solve problems ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 117
Clear jams in output bin 1. Look for jammed paper in the output bin area. 2. Remove any visible media. NOTE: If the sheet tears, make sure that all fragments are removed before resuming printing. 3. Open and then close the rear door to clear the message. Clear jams in duplexer (duplexing models only - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 118
2. If necessary, pull the guide (callout 1) and remove any visible paper (callout 2) from the bottom of the delivery area. 3. If necessary, remove any visible paper from unit. 5. If you can see the trailing edge of the paper, remove the paper from the product. 108 Chapter 10 Solve problems ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 119
6. If you can see the leading edge of the paper, remove it from the product. 7. Close the rear door. ENWW Clear jams 109 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 120
for non-HP print cartridges. ◦ If the pages do not print correctly, the problem is with the hardware. Contact HP Customer Care. See Service and support on page 127 or the flyer that came in the box. 5. Print a Demo page from HP ToolboxFX. If the page prints, the problem is with the printer driver - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 121
cleaning. Clean the paper path. See Clean the product on page 90. One or more of the cartridges may be leaking. Try to verify the color of the toner specks and check the cartridge for leaks. The cartridge waste tank may be overfilled. Check for error code 10.98.XX in the event log. See Event - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 122
life. See Information pages on page 68. Use HP ToolboxFX to troubleshoot the problem. Replace any low print cartridges. See Replace print cartridges on page 82. Replace any low print cartridges. See Replace print cartridges on page 82. The amount of background toner shading becomes unacceptable - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 123
for color laser printers. If characters are incorrectly formed so that they produce a wavy effect, you may need to calibrate the product or the laser scanner might need service. Verify that the problem also occurs on the Configuration page. If so, contact HP Customer Care. See Service and support - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 124
media guides are not too tight or too loose against the stack. See Load paper and print media on page 50. The media might not meet HP specifications. Use a different paper, such as highquality paper that is intended for color laser printers. The printed page contains wrinkles or creases. Toner - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 125
correct printer driver. Print a Configuration page (see Information pages on page 68). If no color appears on the Configuration page, contact HP Customer Care. See Service and support on page 127 or the support flyer that came in the box. Replace the color supply. ENWW Solve image-quality problems - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 126
intended for color laser printers. The device might be operating in excessively humid conditions. Verify that the device environment is within humidity specifications. One or more print cartridges might be defective. Replace any low print cartridges. See Replace print cartridges on page 82. The - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 127
the cartridge of that color. If the band or dot moves to a different color, contact HP Support. For more troubleshooting information, try the following: ● See Solve image-quality problems on page 110 in this guide. ● Go to www.hp.com/support/ljcp2020series. ● Contact HP Customer Care. See Service - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 128
printer driver to prevent print-quality problems. Use the Device Settings area in HP ToolboxFX to adjust settings that affect print quality. See Open HP ToolboxFX on page 69. Also use HP ToolboxFX to help troubleshoot print-quality problems. See Use HP ToolboxFX to troubleshoot Calibrate color, and - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 129
device. The USB cable might be defective or incorrectly connected. If the problem persists, you might need to replace the pickup rollers and the separation pad. See Service and support on page 127. Clear the jam. See Clear jams on page 101. ● Disconnect the USB cable at both ends and reconnect it - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 130
Product software problems Problem Solution A printer driver for the product is not visible in the Printer folder ● Reinstall the product software. An error message was displayed during the software installation The product is in Ready mode, but nothing prints NOTE: Close any applications that - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 131
code for the language that you are using. Reinstall the software. See the getting started guide for instructions. The product name, IP address, or Bonjour printer name does not appear in the printer list in the Print & Fax Center or Printer Setup Utility. Cause Solution The product might not be - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 132
using. Reinstall the software. See the getting started guide for instructions. Replace the interface cable with a high-quality cable. A print job was not sent to the product that you wanted. Cause The print queue might be stopped. The wrong product name, IP address, or Bonjour printer name is being - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 133
in the Print Center or Printer Setup Utility after the driver is selected. Cause Solution This problem is caused by either a software or a hardware component. Software troubleshooting ● Check that your Macintosh supports USB and has the appropriate USB software from Apple. ● Verify that your - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 134
124 Chapter 10 Solve problems ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 135
cartridge with HP ColorSphere toner Yellow print cartridge with HP ColorSphere toner Magenta print cartridge with HP ColorSphere toner USB 2.0 printer tray for standard sizes. HP LaserJet Printer Family Print Media Specification Guide (see www.hp.com/support/ljpaperguide) ENWW Order supplies and - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 136
126 Appendix A Supplies and accessories ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 137
B Service and support ● Hewlett-Packard limited warranty statement ● Print cartridge limited warranty statement ● End User License Agreement ● Customer support ● Repack the product ● Service information form ENWW 127 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 138
Hewlett-Packard limited warranty statement HP PRODUCT HP Color LaserJet CP2020 Series printers DURATION OF LIMITED WARRANTY One-year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 139
printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP YOU. ENWW Print cartridge limited warranty statement 129 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 140
product (for example, if the Software is a printer driver, firmware, or add-on), the HP Software may only be used with such product ("HP Product"). Additional restrictions on Use may appear in the User Documentation. You may not separate component parts of the HP Software for Use. You do not have - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 141
All intellectual property rights in the Software and User Documentation are owned by HP or its suppliers and are protected Software or the HP Product, or (ii) the provision of support services related to the Software or the HP Product. All such information will be subject to HP's privacy policy. HP - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 142
at www.hp.com/support/. Have the product name, serial number, date of purchase, and problem description ready. Get 24-hour Internet support www.hp.com/support/ljcp2020series Get support for products used with a Macintosh computer www.hp.com/go/macosx Download software utilities, drivers, and - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 143
is extremely important to remove the print cartridges before shipping the product. Print cartridges left in the product during shipping will leak and entirely cover the product with toner. To prevent damage to the print cartridges, avoid touching the rollers, and store them in the original packing - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 144
for service. If standard repair prices do not apply, a minimum purchase order is required. Standard repair prices can be obtained by contacting an HP-authorized repair center. Authorized signature: Phone: Billing address: Special billing instructions: 134 Appendix B Service and support ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 145
C Specifications ● Physical specifications ● Electrical specifications ● Acoustic emissions ● Environmental specifications ENWW 135 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 146
Physical specifications Table C-1 Physical specifications Product Height Depth Width Weight Non-duplexing model 322 mm (12.7 inches) 454 mm (17.9 inches) 405 mm (15.9 inches) 19.90 kg (43.78 lb) Duplexing model 322 mm (12.7 inches) 484 mm (19.1 inches) 400 mm (15.7 inches) 21.10 kg (46.42 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 147
(average, in watts)1,4 Product Model Printing (21 PPM)2,3 Ready2 Sleep2 Off2 HP Color LaserJet CP2020 Series Printer 260 13 3.8 0.0 1 Values are based on preliminary data, see www.hp.com/support/ljcp2020series for current information. 2 The power consumption reflects the highest values - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 148
1 Values are based on preliminary data, see www.hp.com/support/ljcp2020series for current information. 2 Configuration tested: HP Color LaserJet CP2020 Series monochrome simplex printing. 3 HP Color LaserJet CP2020 Series speed is 21/20 ppm for color printing and 21/20 ppm for monochrome printing - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 149
D Regulatory information ● FCC regulations ● Environmental product stewardship program ● Declaration of conformity ● Country/region specific statements ENWW 139 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 150
frequency energy. If this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio . NOTE: Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to operate this equipment. Use of - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 151
and instructions are included in every new HP LaserJet print cartridge and supplies package. You help reduce the toll on the environment further when you return multiple cartridges together rather than separately. HP is committed to providing inventive, high-quality products and services that - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 152
The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more HP LaserJet print cartridges after use. Please follow the applicable instructions below. Multiple returns (two to eight cartridges) 1. Package each HP LaserJet print cartridge in its original box - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 153
waste equipment by users in private , please contact your local city office, your household waste disposal service or the shop where you purchased the product. Material Safety Data (for example, toner) can be obtained by contacting the HP Web site at www.hp.com/go/msds or www.hp.com/hpinfo/ - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 154
Product Name: Regulatory Model:2) HP Color LaserJet CP2020 Series BOISB-0701-00 Product Options: Toner Cartridges: Including: CB500A- Optional Regulatory Topics Only: European Contact Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard Gmbh, Department HQ-TRE / Standards - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 155
Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health , or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation. Canadian DOC - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 156
tt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1. HUOLTO HP Color LaserJet CP2020 Series - kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 157
Substances Table (China) Table D-1 部件名称 铅 (Pb) 汞 (Hg) 镉 (Cd) 打印引擎 X O X 控制面板 O O O 塑料外壳 O O O X O O 碳粉盒 X O O 六价铬 (Cr(VI PBB PBDE) X O O O O O O O O O O O O O O O SJ/T11363-2006 X SJ/T11363-2006 NOTE ENWW Country/region specific - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 158
148 Appendix D Regulatory information ENWW - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 159
storage 80 supplies status page 10 using when out of toner 81 warranty 129 cartridges, print Macintosh status 32 characters, troubleshooting 113 cleaning 90 color adjusting 60 calibrating 12, 75, 118 Edge Control 61 halftone options 60 HP ImageREt 3600 64 Macintosh settings 32 managing 60 matching - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 160
111 double-sided printing 32 dpi (dots per inch) HP ImageREt 3600 64 specifications 2 drivers included 2 Macintosh settings 30 Macintosh, troubleshooting 121 presets (Macintosh) 30 settings 22, 23, 28 shortcuts (Windows) 55 supported 19 universal 20 usage page 10 Windows, opening 55 duplex printing - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 161
ImageREt 3600 2, 64 information pages configuration 38 network configuration 38 install supplies message 98 interface ports types included 2 invalid driver error message 98 IP address BOOTP 41 Macintosh, troubleshooting 121 overview 41 protocols supported 36 J jam recovery 102 jams common causes of - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 162
supplies status page 10 using when out of toner 81 warranty 129 print cartridges, accessing 4 print density settings 75 print media supported 45 print on both sides Windows 56 print quality archive setting 14 HP ImageREt 3600 64 HP ToolboxFX settings 75 troubleshooting 110 troubleshooting page 117 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 163
Macintosh 30 Windows 55 scatter, troubleshooting 114 serial number 5 service HP ToolboxFX settings 76 information form 134 repacking the product 133 service error message 97 Service menu 14 service page 10 Services tab Macintosh 32 settings color 64 configuration page 38 driver presets (Macintosh - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 164
110, 117 repetitive defects 115 skewed pages 114 text 113 toner scatter 114 toner smear 112 toner specks 111 USB cables 119 wrinkles 114 two-sided printing Windows 56 types, media HP ToolboxFX settings 75 U universal print driver 20 upgrade firmware about 91 usage page 10 USB port connecting 33 - HP Color LaserJet CP2020 | HP Color LaserJet CP2020 Series - User Guide - Page 165
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