HP D5970A HP Netserver DiagTools v2.0 User Guide
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- HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 1
HP DiagTools for NetServers Error Reference and User Guide Printed in August 1999 - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 2
Hewlett-Packard Company. Audience Assumptions The guide is for the person who installs, administers, and troubleshoots LAN servers. Hewlett-Packard Company assumes you are qualified in the following areas: • you are qualified in the servicing - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 3
Viewer...13 Reviewing Results: Saving and Printing the Support Ticket 13 To Create A Support Ticket ...14 Troubleshooting When Devices are not Detected 14 Processor and Memory Non Detected Troubleshooting 14 SCSI Device Non Detected Troubleshooting 15 4 Running DiagTools in the Text Mode (from - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 4
20 Reviewing Results: Saving and Printing the Support Ticket 20 To Create A Support Ticket ...21 Troubleshooting When Devices are not Detected 21 Processor and Memory Non Detected Troubleshooting 21 SCSI Device Non Detected Troubleshooting 22 5 Error Message Reference ...23 Error Messages - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 5
tools for checking serious hardware problems. By design, offline diagnostics execute support agent to quickly assess the condition of the system. To be most effective, offline diagnostics must be used as a part of trouble-shooting procedure. (See Chapter 2 for more information on troubleshooting - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 6
& controller • keyboard controller and mouse • video cards • parallel ports use the main network operating system (NOS) of the HP NetServer. The alternate DiagTools OS has far fewer features advanced series. You can use DiagTools to support trouble-shooting to carry out the tasks listed below - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 7
tests are appropriate for your HP NetServer. For example, if Each error message in DiagTools is designated by a hexadecimal number, a short note on the type of error, and refer to Chapter 5 of this guide, which lists the error messages in cause for possible system problems. Such diagnostic tools are - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 8
non-destructive tests limits the exercising of system components, especially storage devices • inability to indicate problems with wrongly configured systems or the network • inability to boot to systems that cannot boot current documentation at the following web address: www.hp.com/go/netserver 4 - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 9
with your system. It contains HP Information Assistant, including the system user manual (with a troubleshooting chapter) and a generic troubleshooting checklist. Ensure you have followed the recommendations in these two sources. 4. Finally, if you have not located the trouble in one of these steps - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 10
has DiagTools as an option (See the HP Remote Administrator Guide) • one of the options outlined instructions on the screen to create both HP DiagTools diskettes. 5. Label the diskettes HP DiagTools Diskette #1 and HP DiagTools Diskette #2. 6. Remove the HP NetServer Navigator CD-ROM and insert HP - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 11
Chapter 2 Preparing to Run DiagTools 7 - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 12
- HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 13
you must reboot the HP NetServer that will be mouse driver is not enabled in some screens of DiagTools. If you find that you cannot use the mouse or the keyboard's arrow and tab keys, use the function keys as instructed on the screen. If DiagTools does not start, check for these possible problems - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 14
that DiagTools can Detect • product name • serial number • HP BIOS version • processor type, version, and speed instructions in the section "Create a Support Ticket" then look up the error codes by following the instructions in the section "Error Code Viewer." Create Support Ticket The Support - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 15
files. ◊ If you want to view your Support Ticket, press F7 (View Ticket). NOTE Use the keyboard with the Support Ticket Viewer. It does not support a mouse. Use the Error Code Viewer to Review Corrective Test Result screen, press F2 (Advanced) and follow the instructions on the screen. 11 - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 16
(from Diskette) 3. Insert HP DiagTools Diskette #2, when prompted, and press F2. The Advanced System Tests menu appears. After various tests are initialized, the System Test submenu appears. NOTE Use the keyboard with the Advanced System Tests menus. They do not support a mouse. 4. Use the right - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 17
contact an HP customer support representative, save your Support Ticket diskette number of any error code to view identifying information and appropriate responses. The error messages are also listed in Chapter 5 of this guide in alphanumeric order. Reviewing Results: Saving and Printing the Support - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 18
and then choosing Error Code Viewer. Or, consult the list of error codes in Chapter 3 of this Guide. c. Look up each error code to find its meaning and suggested corrective actions. Troubleshooting When Devices are not Detected If any processors, memory, or SCSI devices were not detected (see Table - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 19
the Graphical Mode (from Diskette) SCSI Device Non Detected Troubleshooting If one or more SCSI device is not detected during out whether you have an unsupported SCSI controller. • Check to see your ASPI driver software was correctly loaded. If you locate and correct a difficulty, rerun the DiagTools - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 20
- HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 21
, you need • A Utility Partition, installed during the setup of the far NetServer. DiagTools is an option offered during boot up. (See the HP Remote Administrator Guide.) • On the near server, pcANY-WHERE32 running and connected by modem and phone lines to the Management Port on the System Board of - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 22
keyboard arrow keys to highlight "HP DiagTools for NetServers" on that problem as follows: a. Check to see whether there is an error message in the Support Ticket. To do so, press "T" in the Advanced menu to view the Support Ticket. Check the Support Code Viewer Type the number of the error code (for - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 23
required, you can record the results by using the Advanced menu to create the Support Ticket. b. To leave DiagTools, select 6 Return to Main Menu 4 Exit Test is "passed," DiagTools has verified basic hardware components. If trouble continues, you may want to turn your attention to software and - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 24
Code Viewer. Enter the hexadecimal number of the error code to view identifying information and appropriate responses. The error messages are also listed in Chapter 5 of this guide in alphanumeric order. Reviewing Results: Saving and Printing the Support Ticket Another option for reviewing test - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 25
Support Ticket with a text editor. You can also use the text editor to add your comments to the Support Ticket. Save Support Support Support Ticket to floppy The Support Ticket the Support Guide. c. Look up each error code to find its meaning and take suggested corrective actions. Troubleshooting HP - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 26
Text Mode (from the Utility Partition) SCSI Device Non Detected Troubleshooting If one or more SCSI device is not detected during the have an unsupported SCSI controller. • Check to see your ASPI driver loaded. If you locate and correct a difficulty, rerun the DiagTools tests to verify your corrective - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 27
Messages and Their Sources Errors are designated by a hexadecimal number. These numbers are listed in this chapter with a simple description CPU, ensuring that the registers, the flags, and both the basic and protected instructions work as expected. It includes tests of the chip speed as well as the - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 28
Chapter 5 Error Message Reference Code 0009h 0010h 0011h 0012h 0013h Description Cannot enable the A20 line. 32-bit register read or write error. PUSHA(D) or POPA(D) execution error. Cannot access data through the FS or GS registers. BSF or BSR execution error. Recommended Action 1. Take ESD - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 29
it cool for 30 minutes, then restart. 8. If system repeatedly shows this error, replace the CPU chip or board, as appropriate. Protected mode instruction execution error. 1. Take ESD precautions and make sure the system board is seated. 2. Check the seating of the voltage regulator module (VRM) if - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 30
Chapter 5 Error Message Reference Code 0022h 0023h 0024 0025h Description NDP control word read or write error. NDP control word read or write error. NDP control word read or write error. NDP control word read or write error. Recommended Action 3. Be sure the processor board (if any) is seated. - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 31
Chapter 5 Error Message Reference Code 0026h 0027h 0028h 0029h 002Ah 002Bh Description Cannot reset the NDP control word. NDP Tag word read or write error. NDP stack read or write error. NDP operation status has failed. Integer load or store error. Recommended Action 1. Take ESD precautions and - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 32
Chapter 5 Error Message Reference Code 002Ch 002Dh 002Eh 002Fh 0030h 0031h Description NDP Tag word read or write error. NDP stack pop error. NDP Tag word read or write error. Read/Write test on DMA controller 1 failed. Read/Write test on DMA controller 2 failed. Recommended Action 8. If system - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 33
Chapter 5 Error Message Reference Code 0032h 0040h 0041h 0050h 0051h Description Recommended Action 6. Check system fans. If overheating occurs, chip may shut down. 7. If the system ran with temperature high, let it cool for 30 minutes, then restart. 8. If system repeatedly shows this error, - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 34
Chapter 5 Error Message Reference Code 0052h 0060h 0061h 0062h 0063h Description Recommended Action 4. Make sure the CPU chip is seated. 5. Make sure the memory elements (DIMMs) are properly seated. 6. Check system fans. If overheating occurs, chip may shut down. 7. If the system ran with - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 35
repeatedly shows this error, replace the element with the CMOS. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Run BIOS Setup-- If problem persists replace battery, if present. Then replace the system board. 0074h - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 36
restart. 8. If system repeatedly shows this error, replace the CPU chip or board, as appropriate. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. CMOS RAM fails to hold data. DiagTools Error 1. Run the BIOS Setup - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 37
high, let it cool for 30 minutes, then restart. 9. If system repeatedly shows this error, replace PCI Card and system board. BIOS32 service directory integrity check failed. Update the System BIOS. 0089h PCI bus transfer using standard PCI cycles failed. 1. Remove all unnecessary PCI cards and - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 38
Card and system board. 1. Clear CMOS per instructions on technical reference label or card. 2. Run HP Customer Care Center. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Replace System BIOS. 009Bh Invalid number - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 39
, then restart. 11. If system repeatedly shows this error, replace the element with the CMOS. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. 1. Run the BIOS Setup program and reconfigure all settings. 2. If necessary - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 40
Chapter 5 Error Message Reference Code 00A2h 00A3h 00A4h Description ESCD size is too small. ESCD Size is too big. NVRam base address is invalid. Recommended Action reference label or card. 4. Make sure the system board is seated. 5. Check the seating of the voltage regulator module (VRM) if - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 41
Chapter 5 Error Message Reference Code 00A5h 00A6h 00A7h Description PnP function 42 failed. PnP function 43 failed. NVRAM test failed. Recommended Action 8. Make sure the memory elements (DIMMs) are properly seated. 9. Check system fans. If overheating occurs, chip may shut down. 10. If the - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 42
Chapter 5 Error Message Reference Code 00B1h 00B2h 00B3h 00B4h Description Recommended Action PNP header not found 1. Run the BIOS Setup program and reconfigure all settings. 2. If necessary, update the BIOS. 3. Clear the CMOS and rerun configuration. See directions on the technical reference - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 43
system repeatedly shows this error, replace the element with the CMOS. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Download a new version of DiagTools from the HP web site and run it. If you get the same error - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 44
00C7h 00C8h 00C9h 00CAh Description Pack with unsigned saturation failed. Unpack high packed data failed. Unpack low packed data failed. Exit MMX state instruction(EMMS) failed. Recommended Action 3. Be sure the processor board (if any) is seated. 4. Make sure the CPU chip is seated. 5. Make sure - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 45
. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Download a new version of DiagTools from the HP - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 46
matches that on the technical reference label or card. 5. Examine the support ticket and check for failures. 6. Bring the system down to its ensure proper seating. 2. Check to see all DIMMs are the correct HP part number. 3. Visually inspect DIMM units to ensure they are properly seated. - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 47
matches that on the technical reference label or card. 5. Examine the support ticket and check for failures. 6. Bring the system down to its ensure proper seating. 2. Check to see all DIMMs are the correct HP part number. 3. Visually inspect DIMM units to ensure they are properly seated. - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 48
to see all DIMMs are the correct HP part number. 3. Visually inspect DIMM units to ensure they are properly seated. 4. Check the positions of DIMMs to see that positioning matches that on the technical reference label or card. 5. Examine the support - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 49
Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. If a basic test error, contact you HP seating. 2. Check to see all DIMMs are the correct HP part number. 3. Visually inspect DIMM units to ensure they are properly seated - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 50
Chapter 5 Error Message Reference Code 01A2h 01A4h 01A3h Description TagRAM Control Register Test Failed. L2 cache Commands Test Failed. L2 cache Commands Test Failed. Recommended Action 4. Make sure the CPU chip is seated. 5. Make sure the memory elements (DIMMs) are properly seated. 6. Check - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 51
it. If you get the same error, call the HP Customer Care Center. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Download a new version of DiagTools from the HP web site and run it. If you get the same - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 52
Chapter 5 Error Message Reference Code 0341h 0342h 0344h 0345h 0347h 0348h 0349h 0350h 0360h 03FEh 0380h Description Recommended Action 4. Change the system board. Undefined or invalid command in Random Test. 1. Try a different diskette. 2. Check the cable between the floppy drive and the - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 53
the system board. 3. Change the floppy drive. 4. Change the system board. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Download a new version of DiagTools from the HP web site and run it. If you get the same error - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 54
Chapter 5 Error Message Reference Code 0415h 0416h 0417h Description command to the keyboard and either did not receive a response or received an improper response. Keyboard LED could not be turned on. Keyboard diagnostic echo failed. Keyboard is not responding to command. Recommended Action - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 55
SCSI disk random read error. 0509h DiagTools Error 050Ah DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Download a new version of DiagTools from the HP web site and run it. If you get the same error - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 56
unit. Recommended Action get the same error, call the HP Customer Care Center. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Download a new version of DiagTools from the HP web site and run it. If you get the same - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 57
card or board that has the drive's controller. 0522h 0521h DiagTools Error CD-ROM read error. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. 1. Insert a CD in the CD-ROM drive, or replace the existing CD - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 58
if necessary. 8. Replace the drive 9. Change the card or board that has the drive's controller. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. 1. Check cables and connections: a) to SCSI components, b) to power source - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 59
HP Customer Care Center. The SCSI diagnostic does not have enough memory to run. This is generally caused by having multiple types of SCSI controller in the system--for instance, Adaptec, Symbios, and NetRAID. Each controller type requires a separate driver to be loaded in memory. Reduce the number - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 60
card. Possible system board failure. Replace the system board Report error to HP Customer Care Center and get the latest version of DiagTools. Replace the that the system board is not working properly. Contact your support provider for more details. Possible system board failure. Possible system - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 61
the board where the controller for the CD drive is located. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Download a new version of DiagTools from the HP web site and run it. If you get the same error - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 62
web site and run it. If you get the same error, call the HP Customer Care Center. Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. Multiprocessor Test This test works on Multiprocessor systems only. This test detects - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 63
Chapter 5 Error Message Reference Code 1002h 1008h 1009h 100Ah Description processor X. Multi Processor Failure. IPI physical mode test failed on processor X. Multi Processor Failure. MPI arbitration test failed. Multi Processor Failure. Cache coherency test failed. Multi Processor Failure. - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 64
Chapter 5 Error Message Reference Code 100Bh 100Ch 100Dh 100Eh Description failed. Multi Processor Failure. I/O access test failed on processor X at port XXXXh. Multi Processor Failure. Memory map I/O access test failed on processor X at address XXXXXXXXh. Multi Processor Failure. Application - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 65
Chapter 5 Error Message Reference Code 100Fh 1010h 1011h 1012h Description Recommended Action 2. Make sure the system board is seated. 3. Check the seating of the voltage regulator module (VRM) if present. 4. Be sure the processor board (if any) is seated. 5. Make sure the CPU chip is seated. ( - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 66
Chapter 5 Error Message Reference Code 1013h 1014h 1015h Description Recommended Action Failure. TagRAM Control Register Write Failed. label or card. 2. Make sure the system board is seated. 3. Check the seating of the voltage regulator module (VRM) if present. 4. Be sure the processor board - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 67
Chapter 5 Error Message Reference Code 1016h 1017h 1030h 1031h Description Multi Processor Failure. Tag Write with Data Read command failed. Multi Processor Failure. Tag Read with Data Read command failed. Multi Processor Failure. L2 Cache Pattern error Multi Processor Failure. L2 Cache Parity - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 68
the CPU chip or board, as appropriate. DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you get the same - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 69
you get the same error, call the HP Customer Care Center. DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you get the same error, call the HP Customer Care Center. DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 70
- HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 71
Test Script DMI Test Serial Port Test Parallel Port Test DiagTools may run additional basic tests for optional components which may be installed in some HP NetServers. 67 - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 72
Appendix A Test Menus Advanced System Tests You may select Advanced System Tests by pressing F2 after completion of Basic Tests When advanced tests are run, the following menus are available: Advanced System Test Menus System Memory IDE FDD (Flexible Disk Drive) SCSI KBD (Keyboard) Video Misc ( - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 73
in the System Test Menu exercise the basic functionality of the CPU, ensuring that the registers, the flags, and both the basic and protected instructions work as expected. It includes tests of the chip speed as well as the operation of integrated controllers for coprocessing, DMA, interrupts, and - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 74
number, device number and function number. It also checks validity of PCI BIOS32 service made by Intel and AMD. MMX specific registers, instructions and arithmetic operations are tested. Matrix transpose test is This test will identify most memory problems. Extended Pattern Test This test performs - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 75
Memory Test This test uses a pseudo-random number generator to generate random addresses spread over the processor provides a cache configuration mechanism for accessing the L2 cache controller and data RAM. Supported L2 Commands may be initiated on the cache bus via this mechanism and Tag, state, - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 76
accessed so data remains unaffected. SCSI Disk Read Test This test reads logical blocks from the SCSI disk. If the starting logical block number and end logical block number fields are not specified, the test starts reading from block 0 and terminates at the last block of the disk. SCSI Tape Unit - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 77
) are tested. The test parameter window asks the user whether a printer or a loopback plug is connected. If these are not connected, reads logical blocks from the CDROM. If the starting logical block number and end logical block number fields are not specified, the test starts reading from block - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 78
- HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 79
C Batch Menu Batch Menu The Batch Menu allows users to specify what tests to run as well as how many times to repeat a particular test. Edit Batch Parameters Selecting this option is the same as pressing from the main menu. This option allows you to specify different groups of parameters: - HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 80
- HP D5970A | HP Netserver DiagTools v2.0 User Guide - Page 81
D diagnostic tools purpose, 1 DiagTools problems, 9 when to use, 5 supported, 1 T test descriptions floppy, 46, 71 IDE CD-ROM, 57, 73 keyboard, 49, 71 memory, 41, 70 multiprocessor, 58 port and speaker, 55, 73 SCSI devices, 50, 72 system, 23, 69 video, 57, 73 Test Descriptions, 23 troubleshooting
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HP DiagTools for NetServers
Error Reference and User Guide
Printed in August 1999