HP D5970A HP Netserver LXr 8000 to LXr 8500 Upgrade Guide
HP D5970A - NetServer - LCII Manual
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- HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 1
HP NetServer LXr 8000 to LXr 8500 Upgrade Guide HP Part Number 5967-6669 Printed in September 1999 - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 2
95014 USA © Copyright 1999, Hewlett-Packard Company. Audience Assumptions The guide is for the person who installs, administers, and troubleshoots LAN servers. Hewlett-Packard Company assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 3
-new Server 1 Verify NOS Versions Supported by the LXr 8500 1 Determine Which Accessories You Need 2 Memory ...2 Processors 3 PCI Boards 3 Returning LXr 8000 Components to HP 3 Call for Installation 4 Overview of the Upgrade 5 Purpose of This Guide 6 Related Documentation 7 Precautions - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 4
41 Install the Midplane Board and Center Support 42 Install the I/O Baseboard and Tray 47 Power On the NetServer 64 Common Installation Problems 65 The NetServer Will Not Power On System Information Does Not Match Hardware 66 Start the HP NetServer Navigator CD-ROM 67 Update the BIOS and - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 5
Contents Run the Basic System Test 79 Create Support Ticket 80 Use the Error Code Viewer to Review Corrective Actions 80 Use HP DiagTools to Burn in the NetServer 81 Exit HP DiagTools and Take Corrective Action if Necessary 81 Reinstall Your NOS 81 Prepare Your Boot Drive 82 Install Your NOS - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 6
- HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 7
are supported for the NetServer LXr 8500. Performing this upgrade gives you a whole new server, and when you reinstall your NOS you may need to upgrade from one NOS version to another. For a complete list of NOS versions supported for the NetServer LXr 8500, see the HP web site: http://www.hp.com/go - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 8
same size DIMM must be placed in the same socket position on both boards. NOTE If DIMMs of different sizes are installed in the same number socket on the two boards, this is a "mismatched pair." If a mismatch is detected during the start-up memory tests, both mismatched DIMMs will be reconfigured - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 9
NOTE Consult your NOS documentation to determine the maximum amount of memory supported by your NOS. For example, Microsoft Windows NT 4.0 and Novell in both 3.3V and 5V slots.) Returning LXr 8000 Components to HP During the upgrade process, some NetServer LXr 8000 components are removed and - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 10
if you are located within 100 miles of a Hewlett-Packard Primary Service Office. In other locations, you will be charged for travel. Please call HP at one of the following numbers to schedule this service. Country Austria Belgium Czech Republic Denmark France Germany Greece Italy Poland Portugal - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 11
name Processor board and tray Processors Terminators I/O baseboard and tray Remote control card I/O riser board Power supplies Memory board DIMMs Center support Midplane board Peripheral bay Hard disk drives Tape drive CD-ROM drive Chassis Top cover Embedded I/O cover Front bezel Bezel hinge Cable - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 12
LXr 8500. This guide includes the following topics: • Chapter 1, "Introduction," explains what accessories you might need before you begin the upgrade, and identifies related documentation you might need. • Chapter 2, "Preparing for the Upgrade," identifies the necessary tools, instructs you to back - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 13
Chapter 1 Introduction Related Documentation The following documents describe the HP NetServer LXr 8500: • The HP NetServer LXr 8500 Installation Guide • HP NetServer LXr 8500 Technical Reference Card • HP NetServer Online Documentation CD-ROM Precautions Follow the procedures listed below to - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 14
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To install this accessory you need the following tools: • An anti-static service kit (3M™ 8501/8502/8503 or equivalent). This kit includes a static will also need some additional tools. Refer to the HP NetServer LXr 8500 Installation Guide and your rack documentation for further details. Back Up - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 16
Utilities" option. If there are problems with the system, troubleshoot these before continuing with the upgrade. You might want to save the Event Log file before you proceed. Refer to the HP NetServer LXr 8000 Installation Guide and the HP - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 17
anti-static container until you are ready to install them. • Use an anti-static wrist strap and a grounding mat. Read and follow the instructions included with the wrist strap and mat. • Before you remove a component from its anti-static container, touch a grounded, unpainted metal surface on the - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 18
NetServer LXr 8000 to LXr 8500 Upgrade Guide (this guide) l Complete documentation for the HP NetServer LXr 8500, including the Installation Guide and Rack Assembly and Cabling Reference Guide l HP NetServer Navigator CD-ROM l HP NetServer Online Documentation CD-ROM l five labels to be applied to - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 19
Chapter 2 Processor Box Preparing for the Upgrade Processor Tray with 7 Terminators I/O Box Figure 2-2. Contents of Processor Box Figure 2-3. Contents of I/O Box 13 - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 20
Chapter 2 Power Supply Box Preparing for the Upgrade Figure 2-4. Contents of Power Supply Box Memory Board Box Figure 2-5. Contents of Memory Box 14 - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 21
Chapter 2 Midplane Box Preparing for the Upgrade Bezel Box Figure 2-6. Contents of Midplane Box Bezel Hinge Front Bezel NOTE Tie-down Kit Figure 2-7. Contents of Bezel Box The tie-down kit is not necessary for the upgrade and is used only to prepare a NetServer for shipment in a rack. 15 - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 22
Chapter 2 Top Cover Box Preparing for the Upgrade Top Cover Figure 2-8. Contents of Top Cover Box Sheet Metal Box Embedded I/O Cover Center Support Figure 2-9. Contents of Sheet Metal Box 16 - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 23
Chapter 2 Cable Management Arm Box Preparing for the Upgrade Cable Management Arm Figure 2-10. Contents of Cable Management Arm Box 17 - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 24
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• Remove midplane board and center support. l Apply gaskets to chassis. CAUTION Do not proceed until you have followed the instructions in Chapter 2 to back up cables. 5. Disconnect all external cables such as the keyboard, mouse, monitor, LAN, SCSI, and so on. All cables will be reused in - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 26
an old power supply. Power supplies that are compatible with the NetServer LXr 8500 are part numbers 0950-3663 (all revisions) and 0950-2881, revisions 01, 02, or greater. Power proceeding. Refer to the HP NetServer LXr 8000 Installation Guide for help in removing the NetServer from the rack. 20 - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 27
the table of items that will not be reused in the NetServer LXr 8500. 9. Detach the front bezel hinge from the chassis. Insert the Torx® driver through the hinge to remove all three screws. (See Figure 3-2.) Place the front bezel hinge on the table if items that will not be reused - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 28
Chapter 3 Disassembling the LXr 8000 11. Unscrew two screws and remove top cover. Figure 3-3. Remove Top Cover 11. Take off the top cover by removing the two screws that attach the cover to the fan cage, sliding the top cover back, and lifting it up. (See Figure 3-3.) Place this cover on the table - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 29
Chapter 3 Remove Memory Boards Disassembling the LXr 8000 12. Lift LCD handle. 13. Loosen three thumbscrews and remove memory bay cover. Figure 3-4. Remove Memory Bay Cover 12. Lift the LCD handle. 13. Unscrew the three thumbscrews and remove the memory bay cover. (See Figure 3-4.) The memory bay - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 30
Chapter 3 Disassembling the LXr 8000 14. Open the latches to disengage both memory boards and remove. Figure 3-5. Remove Memory Boards 14. Disengage each memory board by pulling the latches toward the edges of the board, then remove. (See Figure 3-5.) Place the memory boards on an anti-static mat. - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 31
Chapter 3 Disassembling the LXr 8000 Remove the Fans and Fan Cage 15. Remove fan cover. 16. Remove all six fans. Figure 3-6. Remove Fan Cover and Six Fans 15. Remove the fan cover by unscrewing one screw, pulling the fan cover toward you, lifting the front of the cover, and then disengaging the - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 32
Chapter 3 18. Remove air baffle. Disassembling the LXr 8000 17. Unscrew five screws and remove fan cage. Figure 3-7. Remove Fan Cage and Air Baffle 17. Remove the fan cage as follows (see Figure 3-7): a. Remove the five screws (three in front and one on each side) that attach the fan cage to the - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 33
Chapter 3 Remove Processor Tray Disassembling the LXr 8000 19. Remove three screws that attach the processor tray to the chassis. 20. Pull levers forward to disengage the processor tray. 21. Remove processor tray. Figure 3-8. Remove Processor Tray 19. Remove the three screws attaching the - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 34
Chapter 3 Disassembling the LXr 8000 Remove I/O Tray 22. Remove embedded I/O cover. Note: SCSI extender cable (not shown) connects here. It is not necessary to disconnect this cable. 23. Disconnect three peripheral bay ribbon cables. 24. Remove all boards from the I/O tray. Figure 3-9. Remove - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 35
Chapter 3 Disassembling the LXr 8000 27. Lift straight up to remove. 26. Disengage the I/O tray by opening the latches. 25. Remove three screws. Figure 3-10. Remove I/O Tray 25. Remove the three screws connecting the I/O tray to the chassis. (See Figure 3-10.) From the back of the NetServer, there - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 36
the LXr 8000 Remove Midplane Board and Center Support 28. Remove center support. Figure 3-11. Remove Center Support 28. Remove the center support. (See Figure 3-11.) There are three screws that connect the center support to the chassis. Place the center support with the items that will not be - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 37
Chapter 3 Disassembling the LXr 8000 29. Disconnect peripheral bay power connector. Figure 3-12. Disconnect Peripheral Bay Power Connector 29. Disconnect the peripheral bay power connector from the midplane board. (See Figure 3-12.) 31 - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 38
Chapter 3 Disassembling the LXr 8000 30. Remove four screws, tilt midplane board, and remove. Figure 3-13. Remove Midplane Board 30. Remove the midplane board as follows (see Figure 3-13): a. Remove the four screws that attach the midplane board to the chassis. b. Tilt the midplane board away from - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 39
Chapter 3 Disassembling the LXr 8000 Apply Gaskets to Chassis 32. Remove adhesive strip covering from 2 short folded foam gaskets and apply to bottom corners of chassis. 31. Remove 4 screws and slide out peripheral bay. 33. Reinsert the peripheral bay and secure all 4 screws. Figure 3-14. Remove - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 40
- HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 41
reused, and this upgrade kit does not include any additional processors. However, this upgrade kit comes with two processor carrier boards and supports a maximum of eight processors. Additional processors can be purchased separately. 1. Press down on the cache coherency filters to ensure they are - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 42
Chapter 4 Preparing to Assemble the LXr 8500 2. Place the processor tray for the LXr 8000 on a table next to the LXr 8500. NOTE Placing the two processor trays next to each other will reduce the chance of damaging a processor due to static electricity when you move the processor from the old - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 43
Chapter 4 Preparing to Assemble the LXr 8500 Remove just one processor from the LXr 8000, turn it 180 degrees, and insert it in the LXr 8500. (Later you will move the remaining processors.) LXr 8000 Processor Cage LXr 8500 Processor Cage Figure 4-2. Install One Processor in the LXr 8500 5. - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 44
Chapter 4 Preparing to Assemble the LXr 8500 J6A1 Figure 4-3. Jumper Location on the Processor Baseboard 6. Configure the jumpers on J6A1 for the correct processor speed (see Figure 4-4). Jumper Block J6A1 15 13 11 9 7 5 3 1 16 14 12 10 8 6 4 2 400 MHz 15 13 11 9 7 5 3 1 16 14 12 10 8 6 4 2 - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 45
Chapter 4 Preparing to Assemble the LXr 8500 Prepare the LXr 8500 Memory Board(s) Figure 4-5. Install DIMMs in LXr 8500 Memory Board 1. Install the 256-MB SDRAM DIMM that came with this upgrade kit on the LXr 8500 memory board. (See Figure 4-5.) CAUTION You cannot transfer the EDO DIMMs from - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 46
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the LXr 8500 This chapter describes the following steps of assembling the NetServer LXr 8500. • Install the midplane board and center support. • Install the I/O baseboard and tray. • Check I/O configuration switches. • Install the I/O riser board and remote control card. • Install the processor tray - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 48
Chapter 5 Assembling the LXr 8500 Install the Midplane Board and Center Support 1b. Orient the midplane board so that: - the notches point down - the peripheral bay power connector faces the front of the NetServer 1c. Angle the - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 49
Chapter 5 Assembling the LXr 8500 Figure 5-2. Plug in the Peripheral Bay Power Cable 2. Plug the peripheral bay power cable into the midplane board. You will hear it click. (See Figure 5-2.) NOTE Do not route the peripheral bay power cable such that it rests against the power supply AC cable. - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 50
on top of the midplane. 3c. Fasten three screws. Figure 5-3. Install Center Support 3. Locate the LXr 8500 center support and install it as follows (see Figure 5-3): a. Orient the center support so the plastic PCI board guides face the back of the NetServer where you will reinstall the I/O tray - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 51
Chapter 5 Assembling the LXr 8500 4. Use the cable sheath to cover the peripheral bay ribbon cables. Figure 5-4. Attach Cable Sheath to Peripheral Bay Ribbon Cables 4. Attach the new cable sheath to the peripheral bay ribbon cables. This cable sheath protects the cables from being pinched during - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 52
Chapter 5 Assembling the LXr 8500 Figure 5-5. Route Ribbon Cables 5. Route the peripheral bay ribbon cables through the midplane cable guide. Align the cable sheath with the offset edge of the chassis. (See Figure 5-5.) NOTE The peripheral bay ribbon cables must be close to the side - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 53
, and that you screw in all three of the I/O tray screws at this time. If this order of assembly is not followed, you might find problems with the interconnects and with the alignment of screws. 47 - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 54
Chapter 5 Assembling the LXr 8500 7. Connect three peripheral bay ribbon cables to I/O baseboard. Figure 5-7. Connect Ribbon Cables 7. Connect the three peripheral bay ribbon cables to the I/O baseboard. Each cable has a different shape connector. (See Figure 5-7.) 48 - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 55
Chapter 5 Assembling the LXr 8500 Check I/O Configuration Switches I/O Configuration Switches SCSI A SCSI B IDE (CD-ROM) Floppy Disk Drive J1F1 (use with cable for Remote Control card) PCI LED Cable 10 9 8 7 6 5 4 3 2 1 I/O Riser Slot Slots 9 & 10 Slots 7 & 8 +3.3 VDC +3.3 VDC 66/33 MHz - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 56
Chapter 5 Assembling the LXr 8500 8. Check the I/O configuration switches on the I/O baseboard. By default all of the switches are set in the "Open" (or "Off") position, and normally do not have to be changed. See Figure 5-9. Rear of NetServer 1 Reserved 2 Recovery Boot Open 3 Reserved 4 - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 57
Chapter 5 Assembling the LXr 8500 Install I/O Riser Board and Remote Control Card 9. Install the I/O Riser board in the I/O Riser slot of the I/O baseboard. 10. Secure the I/O Riser board with a screw. Figure 5-10. Install the I/O Riser Board 9. Install the I/O riser board in the embedded I/O - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 58
Chapter 5 Assembling the LXr 8500 11. Press the center of the PCI hold-down latch in Slot 2. Then swing it back out of the way. Figure 5-11. Open the PCI Hold-down Latch in Slot 2 11. Locate Slot 2 on the I/O baseboard (see Figure 5-8) and open the PCI hold-down latch. (See Figure 5-11.) 12. - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 59
Chapter 5 Assembling the LXr 8500 Install the Processor Tray 14a. Align processor tray and slide it in. 14b. Check that the peripheral bay ribbon cables are out of the way. 14c. Press processor tray levers into the vertical position. 14d. Secure all eleven screws. Figure 5-13. Install Processor - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 60
LCD handle up until it stops. b. Locate the memory board guides, and insert the board(s) with the component-side down. NOTE You must insert the memory boards into the board guides for them to engage correctly. If you are using only one memory - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 61
Chapter 5 Assembling the LXr 8500 17. Lower the LCD handle. 16. Install the memory bay cover. Figure 5-15. Install Memory Bay Cover 16. Install the memory bay cover, and fasten the three thumbscrews. (See Figure 5-15.) The copper flanges are on the bottom of the cover. 17. Lower the LCD handle. - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 62
front and one on each side). CAUTION Make sure you have removed the fan cage air baffle before you attempt to install the fan cage. Instructions for removing the air baffle appear in Figure 3-7. Be careful you don't break the light pipes on the bottom of the fan cage. 56 - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 63
Chapter 5 20. Install fan cover. Assembling the LXr 8500 19. Insert all six fans. Figure 5-17. Install Fans and Fan Cover 19. Insert all six fans.(See Figure 5-17.) Orient each fan so that the connector on the bottom of the fan is located on the left side. The arrow on the fans point to the rear - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 64
Power Supplies 21a. Apply UPGRADED TO LXr 8500 label to chassis below serial number label. 21b. Apply second UPGRADED label to pull-out card. Figure 5-18 as follows (see Figure 5-18): a. Apply one label just below the serial number on the chassis. b. Apply the second label to the pull-out card that - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 65
Chapter 5 Assembling the LXr 8500 Locate 3 Long Folded-Foam Gaskets for Top of Power Supply Bays Locate 3 Medium Folded-Foam Gaskets for Bottom of Power Supply Bays Locate Open Tab of Metal Gasket Locate 6 Metal Gaskets for Sides of Power Supply Bays Figure 5-19. Locate Gaskets 22. Locate the - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 66
Chapter 5 Assembling the LXr 8500 Open tabs of metal gaskets 24d. Center long gaskets on point to center of NetServer. top edge of each power supply bay. 24a. Place medium-length gasket about 1 inch (25mm) in from edge of chassis. 24b. Place "CAUTION" label behind gasket on floor of power - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 67
possible that your NetServer will crash if you use an old power supply. Power supplies that are compatible with the NetServer LXr 8500 are part numbers 0950-3663 (all revisions) and 0950-2881, revisions 01, 02, or greater. Do not install power supplies with part - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 68
and press each lever into the upright position. Figure 5-21. Install All Three Power Supply Modules 26. Reconnect the power, monitor, keyboard, and mouse cables. Once power is connected, but not turned on, the LCD will be lit. In the next chapter, you will perform a preliminary hardware verification - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 69
l Power on the NetServer. l Resolve common installation problems. l Start the HP NetServer Navigator CD-ROM and update the BIOS and firmware are identically configured with DIMMs. The same size DIMM is placed in the same number socket on both boards. l All three power supplies are installed and the - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 70
Ltd., All Rights Reserved SABR 1.86L.000X.B.9904022002 (**BIOS Version**) Build Time: XXXX 1X Pentium® III Xeon™ Processor 500 MHz (**Number and Speed of CPUs**) 000000640K System RAM Passed 0256K TAG RAM Passed (**Cache Coherency Filter Size**) 00261120K ECC Memory Initialized (**Amount of - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 71
and tape drive if you have one. Detected devices are listed on the monitor. Common Installation Problems For further information about any of these troubleshooting tips, see the HP NetServer LXr 8500 Installation Guide. The NetServer Will Not Power On Use these steps to check for power-related - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 72
messages still do not appear on the monitor or LCD, call your service representative. The NetServer Power is On, but System Information Does Not match what is installed in the NetServer: a. Make sure you have installed HP-supported SDRAM DIMMs. b. Make sure you did not move DIMMs from your NetServer - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 73
if the problem has been corrected. If not, turn off power, disconnect the AC power cord, and reseat the processor. Start the HP NetServer 't need to update your BIOS, exit the NetServer Navigator and follow the instructions in Chapter 7 to finish the assembly of your NetServer LXr 8500. Update - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 74
, note any POST errors and refer to the HP NetServer LXr 8500 Installation Guide as necessary. 7. Once the BIOS and firm has been updated, and your NetServer starts successfully, turn off power to the NetServer and disconnect the power cord. Finish the assembly as instructed in the next chapter. 68 - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 75
on the I/O baseboard l Installing the top cover and bezel. NOTE If you removed the NetServer from the rack, see the HP NetServer LXr 8500 Installation Guide for instructions on reinstalling it in the rack. Add Remaining Processors CAUTION Be sure the NetServer power is off and the power cord is - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 76
are dual mode and can be used in either 3.3V and 5V slots.) ◊ All slots support 32-bit and 64-bit PCI boards. ◊ Slots 7-10 are 66 MHz capable, but is set by the board's slot location. See the HP NetServer LXr 8500 Installation Guide for more information. ◊ Where possible, spread high-performance PCI - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 77
keyed such that they can be placed in any slot. Refer to the HP NetServer LXr 8500 Installation Guide for more complete information on adding accessory boards. Install Accessory Boards in the to the individual slot, or if the slot has a problem, such as a cable is disconnected from the board. 71 - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 78
accessory board. CAUTION Do not bend the accessory board to install it into the slot. If the PCI board is full-length, the PCI board guide at the rear of the PCI slot is used to hold the board in place. The PCI board - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 79
Chapter 7 Finishing the Assembly 5d. Close the PCI board guide latch after installing each full-length accessory board. Figure 7-3. PCI Board Guide Latch d. Close the PCI board guide latch after installing each full-length accessory board. (See Figure 7-3.) 6. For all unused PCI slots, make sure - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 80
Chapter 7 Finishing the Assembly 7. Install embedded I/O cover. Figure 7-4. Install the Embedded I/O Cover 7. Install the embedded I/O cover over the right side of the I/O tray. (See Figure 7-4.) 74 - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 81
Chapter 7 Finishing the Assembly Install the Top Cover, Bezel, and Cables Figure 7-5. Replace Top Cover 8. Install the new top cover. This top cover has the new Technical Reference Label for the NetServer LXr 8500. (See Figure 7-5.) 75 - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 82
to the chassis. 11. Install the new plastic front panel bezel. 12. Attach the cable management arm if you have an HP System rack. See the HP NetServer LXr 8500 Installation Guide for instructions. 13. Slide the NetServer back into the rack and secure it to the rack. 14. Reconnect the power, monitor - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 83
changes as necessary. NOTE Do not assign IRQs manually. The NetServer LXr 8500 uses APIC mode to assign non-conflicting IRQs automatically. Any IRQs you assign manually will be overridden. See the HP NetServer LXr 8500 Installation Guide for more information. e. Save your changes and exit - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 84
from the NetServer Utilities menu. 4. Follow the instructions on the screen to create both HP DiagTools diskettes. 5. Label the diskettes HP DiagTools Diskette #1 and HP DiagTools Diskette #2. 6. Remove the HP NetServer Navigator CD-ROM and insert HP DiagTools Diskette #1. 7. Click Exit and press - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 85
The Welcome screen appears. 2. Press F2 and follow the instructions on the screen to begin Configuration Detection. HP DiagTools scans the NetServer and identifies all installed components, such or view or print your results by following the instructions in the section "Create a Support Ticket." 79 - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 86
your tests failed, view or print your results by following the instructions in the section "Create a Support Ticket" then look up the error codes by following the instructions in the section "Error Code Viewer." Create Support Ticket The Support Ticket lets you save the results to a file so you can - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 87
Your NOS 3. Insert HP DiagTools Diskette #2, when prompted, and press F2. The Advanced System Tests menu appears. After various tests are initialized, the System Test submenu appears. NOTE Use the keyboard with the Advanced System Tests menus. They do not support a mouse. 4. Use the right - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 88
must repartition your boot drive or, if your boot drive is on a HP NetRAID logical drive, you must reinitialize your boot logical drive. If Your your boot drive. 2. Repartition the drive. NOTE If you have any problems with your boot drive during NOS installation, it is recommended that you reformat - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 89
the NetServer. 2. Open the Readme File from the HP NetServer Navigator menu to find up-to-date configuration information. For instructions on opening this file, see the HP NetServer LXr 8500 Installation Guide. 3. From the HP NetServer Navigator Main Menu, select Configuration Assistant. 4. Use - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 90
- HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 91
applies to components purchased as accessories. If your component was factory installed as part of an HP NetServer model, refer to the HP NetServer Warranty and Service/Support Booklet provided with your NetServer documentation for the warranty limitations, customer responsibilities, and other terms - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 92
Chapter 9 Warranty and Support HP Repair and Telephone Support Refer to the HP NetServer Warranty and Service/Support Booklet supplied with your HP NetServer documentation for instructions on how to obtain HP repair and telephone support. 86 - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 93
10 Regulatory Information For regulatory information pertaining to this HP accessory, please refer to the regulatory section of the HP NetServer LXr 8500 Installation Guide. 87 - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 94
- HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 95
installing, 70 installing in the LXr 8500, 71 anti-static service kit, 19 B back up data, 9 bezel installing center support installing on LXr 8500, 44 picture, 16 removing from LXr 8000, 30 common installation problems, 85 HP DiagTools utility, 78 HP NetRAID, 82 HP NetServer Navigator CD-ROM - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 96
installing in LXr 8500, 42 picture, 15 removing from LXr 8000, 32 N NOS reinstalling, 81 verify maximum memory supported, 3 verify supported versions, 1 O overview of upgrade, 5 90 P PCI board guide latch, 73 PCI boards guidelines for installing, 70 PCI hold-down latch, 52, 71, 73 PCI slot cover - HP D5970A | HP Netserver LXr 8000 to LXr 8500 Upgrade Guide - Page 97
S serial number, 1 service calling for, 1 Setup utility, 77 static-dissipating work surface, 7 system event log, 10 T tools needed, 9 top cover installing on the LXr 8500, 75 Index picture,
HP NetServer
LXr 8000 to LXr 8500
Upgrade Guide
HP Part Number 5967-6669
Printed in September 1999