HP D5970A HP Netserver Service Handbook, Volume 1 - Low End
HP D5970A - NetServer - LCII Manual
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- HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 1
HP NetServer Product Line Service Reference Guide Volume 1 Low-End and Accessories Version 1 Last Updated: February 2000 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 2
Server Division 10955 Tantau Avenue MS-45SLE Cupertino, CA 950140770 © Copyright 2000, Hewlett-Packard Company. Audience Assumptions The guide is for HP authorized service personnel who install, administer, and troubleshoot HP NetServers. The Hewlett-Packard Company assumes you are qualified in the - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 3
Subscription Service 3 World Wide Web and Internet FTP 3 Proactive Notification for HP NetServer Products 3 Automated Fax 4 HP NetServer Support News 4 Ordering HP Cables, Drive Trays, and Technical Publications 4 Troubleshooting Tools 7 Common Installation Problems 7 Troubleshooting - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 4
32 System Board 33 System Board Switch Settings 33 Exploded Views 34 Parts List 35 Keyboards 36 Power Cords 37 Cables 37 Specifications 37 HP NetServer E 40 39 System Views 39 Covers 40 I/O Boards 41 Boot Device Priority 41 Memory 42 Video DRAM 42 Video Resolutions 43 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 5
Covers Memory Boot Device Priority Exploded Views Parts List Keyboards Power Cords Cables System Board System Switches Processor Switch Settings Specifications HP NetServer E60 System Views Covers Memory Boot Device Priority Exploded Views Parts List Keyboards Power Cords System Board System Switch - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 6
Parts List 92 Specifications 93 HP NetServer Rack Storage/12 FC Information 95 System Views 95 Front View 95 Rear View 96 Covers 97 FCArray Controller Card 97 FCArray Controller Status - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 7
General System Information System Connector Pinouts Serial Port Connector (DSR) CC - 6 (RTS) CA - 7 (CTS) CB - 8 (RI) CE - 9 1 - CF (DCD) 2 - BB (RD) 3 - RA (TD) 4 - CD (DTR) 5 - AB (CND) Red - 1 Green - 2 Blue - 3 Not Used - 4 Ground - 5 VGA Connector 6 - Ground 11 - Not Used 7 - Ground 12 - - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 8
- HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 9
for the HP NetServer netserver.hp.com/netserver/support You can download NetServer files from HP via Internet FTP by entering the following: ftp://ftp.hp.com/pub/servers Proactive Notification for HP NetServer Products HP Proactive Notification is a web-based information service that provides - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 10
Issues of HP NetServer Support News are posted in the forum as they come out- part of the ongoing seminar on HP NetServer systems. Ordering HP Cables, Drive Trays, and Technical Publications Service information and reference documents, such as the Dealer Configuration File Creation Guide (CFG), are - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 11
• Other countries. • Call your local HP office. • Also available for part or manual identification: call (800) 227-8164 • After hours ordering: (916) 785-3035. 5 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 12
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troubleshoot an installation problem, do the following: • First, make sure that the system is configured properly. Most system problems are the result of incorrect system and SCSI subsystem configurations. Check any Configuration Utility and if your HP a printer) into the power outlet, and turn it - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 14
configuration with the cabling and switch diagrams on the Service Reference Label/Card or in Information Assistant. D. Verify manuals that came with the devices. E. Verify that the SIMMs/DIMMs are firmly seated on the Memory Board. Verify that added SIMMs/DIMMs are HP products. F. Replace the HP - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 15
9 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 16
- HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 17
into service. Below are highlights of the different utilities available. HP NetServer Navigator CD-ROM Some systems use the HP NetServer obtain Release Notes or a Status Report, go to: http://netserver.hp.com/netserver/support/compatibility/nav_cd/n avigator.asp For status report, use the four- - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 18
power-on button. 2. Press the CD-ROM drive eject button. 3. Place the HP NetServer Navigator CD-ROM in the drive, and press the eject button again to If the CD-ROM fails to autorun, follow the diagnostic instructions on the screen. 5. Go to the HP Navigator main menu. NOTE If this is the first time - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 19
guides you through the steps necessary to configure the HP NetServer. You can view configuration advisories and change your hardware if necessary. Insert the HP NetServer Navigator CD-ROM into the CD-ROM drive. If the system fails to start, follow the instructions (automated or manual), and after - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 20
NetServer L series HP NetServer and should be installed to help your service provider troubleshoot your system. TopTools is located on HP TopTools CD- for the following utilities and drivers: BIOS Update, HP NetServer Assistant, PowerWise Assistant, DiagTools, and NOS Drivers. • Print or View - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 21
and service information available in online format; these can be viewed on screen and printed. Also included are system and accessory installation documentation, NOS Guides, troubleshooting, error messages, part numbers, replacement instructions, and additional important information. HP NetServer - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 22
the directions to search the HP NetServer Navigator CD ROM for Create a CFG file" and follow instructions to create a CFG file for Support All Removable Disks as Fixed Disks Extended BIOS Translation for DOS Drives > 1 GB BIOS Support for Bootable CD-ROM BIOS Support for Int13Extensions BIOS Support - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 23
)Utility! 2. Press Ctrl-A while the banner appears on the screen. EISA Configuration Utility Use the following instructions for older servers which are not using the HP Navigator CD-ROM Configuration Utilities. Starting from Diskette #1 To start the System Administration Manager from the Diskette - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 24
VGA display. /K prevents the computer from supporting the use of a mouse in the EISA disk is formatted before you install SAM. • The memory driver HIMEM.SYS version 2.78 or later must be installed. drive is connected to an EISA board (that is, HP EISA SCSI Host Adapter), and the EISA board is - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 25
Environment for the System Administration Manager To avoid potential problems, create the proper operating environment before using the operating environment for the System Administration Manager. Setup Program - HP NetServer LM In addition to the EISA Configuration Utility, you can also use - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 26
exit Setup in order to make those changes effective. Setup Program - HP NetServer E Series The integrated (ROM-based) Setup program displays the NetServer have been recognized by the Setup program or modify the configuration manually. NOTE If you are unable to change the NetServer's configuration, - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 27
extension. To display information about more than one CFG file, use the MS-DOS wildcard characters (? and *). sends the information to the printer. Examples of PrintCFG Commands To print information on a CFG file PRINTCFG A:\US\!HWP0030.CFG To print information about all CFG files beginning with - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 28
and update the system BIOS and ROM-based utilities that are stored on the NVRAM (Erasable Programmable ROM) chip in the HP server. Use of the utility is different for the HP NetServer LE, LF, and LM. Running the HPUpdate Utility You can run the HPUpdate utility from the hard drive, System - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 29
you to put the HPUpdate Utility diskette into drive A. HP Flash Memory Update Utility and the HP NetServer LM To "flash" the BIOS: 1. Insert the HP Flash Memory Update Utility diskette in drive A. 2. Reboot the server. 3. Follow the instructions on the screen to perform the update. A. Press ENTER - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 30
NetServer Navigator with HP NetServer series LC, LH, LP and LX and later systems. The user prepares DiagTools software for use by transferring it to diskette. Then the DiagTools diskette is used to boot the server. A basic suite of tools checks key NetServer components, and a menu of advanced tests - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 31
problems with wrongly configured systems or the network HP NetServer information on the HP NetServer Diagnostic Assistant, see the On-line Manual that is available HP NetServer Navigator CD-ROM; and reboot the computer 3. Follow the instructions on the menus. (Choose NetServer utilities on the HP - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 32
the Disk Array Utilities as one of the steps when a controller card is installed and should be used when initially setting up the HP NetServer. ◊ Custom Configuration, used for custom configuration or when adding or removing options after initial configuration, also presents the Disk Array Utilities - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 33
Low-End Systems 27 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 34
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HP NetServer E30 Covers WARNING Before removing the cover, always disconnect the power cord and unplug telephone cables. Disconnect the power cord to avoid exposure to - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 36
HP NetServer E 30 Product Configurations Processor Upgrades Not applicable, none available Memory 16MB ECC standard (2x8MB 60ns SIMMs - note the following: • You must install SIMMs in pairs which are the same size and type. • Only these HP SIMMs are supported: SIMM Type HP Product Number 30 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 37
8 MB SIMM 16 MB SIMM 32 MB SIMM D4890A D4891A D4892A Video Memory The NetServer E Series has two sockets in which to install the two 512 KB memory chips required, both of which must be installed at the same time. These chips are 256 K x 16 bit, 50 ns, Dual-CAS, SOJ, EDO. Beveled end Boot Device - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 38
I/O Board This HP NetServer contains six ISA- and PCI-compatible slots which provide the capability in Slot 1, and network interface card preinstalled and configured in Slot 3. NOTE If you are manually configuring an accessory board, avoid using COM1 and COM4, if possible, due to the possibilities - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 39
System Board System Board Retaining Latch VRM (166 MHz Processor) or Shunt (133 MHz Processor) Power Supply Connector Processor chip (133 or 166 MHz) Cache memory Memory SIMM Connectors Bank C Bank B Bank A Power Switch and Activity LED Connector Power Supply Connector IDE 1 Connector IDE 2 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 40
Processor Switch Settings The following table shows the settings that you must changed when installing your 166 MHz Intel CPU. CPU Speed 133 MHz 166 MHz Switch 1 Open Open Switch 2 Closed Closed Switch 3 Closed Closed Switch 4 Open Closed Exploded Views 4 1 5 7 8 9 2 36 16 10 11 15 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 41
block (P5/133) 6 Heatsink 7 System board 8 Battery 9 Fan 10 SCSI controller 11a LAN Adapter, 10BT2 (Europe) 11b LAN Adapter, 10BT 12 Backplane 13 Support Chassis Kit * 15 Status Panel Assembly 23 24 21 22 Replacement D4890-63001 D4891-63001 D4892-63001 0960-0936 1821-2604 1821-2295 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 42
Drive D2896-63401 19 Flexible disk drive D2035-63121 20 Air Flow Guide 5042-1484 21 Mass storage rear cover ** not orderable 22 2.1 GB grease for processor **** HP Navigator CD-ROM ***** **** Video DRAM + * Contains all chassis supported parts ** Part in the Support Chassis Kit *** - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 43
8120-2956 8120-1689 Country UK Japan Switzerland Cables Only the following HP cables are supported: Cable Cable, Flexible disk Cable, SCSI Cable, IDE/CD-ROM Fan Part Number 5182-3509 5182-9323 5182-3508 5182-9379 HP Part Number 8120-1351 8120-4753 8120-2104 Specifications Power Availability - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 44
- HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 45
HP NetServer E 40 System Views Power Switch Power and Disk Drive Activity Front Panel Key Locked position Unlocked position Front Shelf 1 (Flexible disk drive) Shelf 2 (CD- - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 46
Covers Key lock Cover Release Latches T-hook Air cooling duct Cover Release Latches Rear of chassis Clips inside rear of cover Bottom of cover Bottom of chassis 40 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 47
with a SCSI card preinstalled and configured in Slot 1, and a network interface card preinstalled and configured in Slot 3. NOTE If you are manually configuring an accessory board, avoid using COM1 and COM4, if possible, due to the possibilities of resource conflicts with some application software - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 48
the following: • You must install SIMMs in pairs which are the same size and type. • Only these HP SIMMs are supported: SIMM Type 8 MB SIMM 16 MB SIMM 32 MB SIMM 64 MB SIMM HP Product Number D4890A D4891A D4892A D4290A Video DRAM Your NetServer is supplied with 1 MB of video memory as - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 49
Notches Beveled end Video Resolutions The video resolutions available for your NetServer depend on the operating system you are using and the amount of video memory. The tables below show the available video resolutions. Video Resolutions with 1 MB Memory Installed Resolution Number of Colors - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 50
System Board Power Switch and Activity LED Connector System Board Retaining Latch Processor chip DIP Switch Package Battery Com 1 Serial Port Connector Com 2 Serial Port Connector Parallel Port Connector Mouse Connector Keyboard Connector Display Monitor Connector Memory SIMM Connectors Bank - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 51
package is to be changed only by a Hewlett-Packard-authorized service provider. Setting this switch incorrectly could result in damage to components. Damage due to incorrect switch settings is not covered by the HP warranty. Processor Switch Settings The following table shows the settings for each - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 52
20 24 19 18 17 22 21 23 46 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 53
Heatsink System board Battery Fan SCSI controller LAN Adapter, 10BT2 (Europe) LAN Adapter, 10BT LAN Adapter, 10/100BT Backplane Support Chassis Kit * Status Panel Assembly Guide, system board Replacement D4890-63001 D4891-63001 D4892-63001 D4290-63002 1821-3450 1821-3449 1205-1170 D4937-63002 1420 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 54
, SCSI 5182-9323 **** Cable, Fan 5182-9379 **** Mouse C3751-60201 **** Thermal grease for processor **** HP Navigator CD-ROM ***** **** Video DRAM + * Contains all chassis supported parts ** Part in the Support Chassis Kit *** Part in the Front Bezel Assembly Kit **** This part is not on an - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 55
-2956 8120-1689 Country UK Japan Switzerland Cables Only the following HP cables are supported: Cable Cable, Flexible disk Cable, SCSI Cable, IDE/CD-ROM Fan Part Number 5182-3509 5182-9323 5182-3508 5182-9379 Specifications HP Part Number 8120-1351 8120-4753 8120-2104 Operating Environment - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 56
Electrical Specifications Input Voltage 100 to 127 Volts AC ~ 5.0 A at 50 - 60 Hertz or 200 to 240 Volts AC ~ 2.85 A at 50 - 60 Hertz Heat Output 1000 BTUs/hour maximum peak 252 KCals/hr Power Consumption 307 watts maximum with 110 - 220 volt line voltage 369 watts peak with 110 - 220 volt line - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 57
HP NetServer E45/E50 System Views Power Switch Power and Disk Drive Activity LED Front Panel Key Lock Locked Position Unlocked Position Front View Shelf 4 (mass - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 58
Covers Key lock Cover Release Latches Hook Air cooling duct/cover Fan cable Power supply harness 52 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 59
two 16 MB SIMMs. • You must install SIMMs in pairs which are the same size and type. • Only these HP SIMMs are supported: SIMM Type 8 MB SIMM 16 MB SIMM 32 MB SIMM 64 MB SIMM HP Product Number D4890A D4891A D4892A D4290A Bank A Bank B Bank C 45° 90° Memory SIMM Sockets Notch 53 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 60
2910 BUi will be recognized during POST and by the NOS once it loads. Due to BIOS limitations, a maximum of two 2910 BUi adapters is supported by this system. This limitation does not apply to other SCSI adapters. 54 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 61
Slot 1 (occupied) - Slot 2 (available) - Slot 3 (occupied) - Slot 4 (available) - Slot 5 (available) - Slot 6 (available) - System Board 16-bit ISA (half-length) or 32-bit PCI 32-bit PCI 32-bit PCI 16-bit ISA or 32-bit PCI 16-bit ISA 16-bit ISA 55 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 62
Exploded Views 1 8 7 3 2 16 15 6 10 9 11 12 13 56 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 63
20 24 21 22 23 Type A Chassis 19 18 17 Type B Chassis 57 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 64
26 25 27 28 29 Parts List Fig Description 1a SIMM, 8 MB 1b SIMM, 16 MB, 60 ns 1c SIMM, 32 MB, 60 ns 1d SIMM, 64 MB, 60 ns 2 Voltage Regulator Module 3a Processor Module, PII/233, E 45 3b Processor Module, PII/266, E 45 3c Processor Module, PII/300, E 50 3d Processor Module, PII/333, E 50 6 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 65
11 LAN Adapter, 10/100BT 12 Backplane 15 Status Panel/Switch Assembly 16 Guide, system board 17 Mass Storage Trays (for Type A Chassis) 5064-1984 C3751-60201 **** HP Navigator CD-ROM ***** **** Technical Reference Card D6034-80201 ** This part can be ordered only in the Support Chassis Kit *** - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 66
-60217 C3758-60234 C3758-60223 C3758-60213 Norway #ABN Swiss #ABP Swedish #ABS Power Cords Country Australia United States Denmark Europe UK Japan Switzerland HP Part Number 8120-1369 8120-1751 8120-2956 8120-1689 8120-1351 8120-4753 8120-2104 Cables Cable Cable, Flexible disk Cable, SCSI Cable - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 67
System Switches Switch position 1 - 5 6 Factory preset (See table below) Open 7 Open 8 Closed 9 Open 10 Open Processor Switch Settings Definition: Select processor speed settings. The switch positions may need to be changed when upgrading the processor (see table below). Resets the CMOS - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 68
Acoustic emission: Input Voltage 100 to 127 Volts AC ~ 5.0 A at 50 - 60 Hertz or 200 to 240 Volts AC ~ 2.85 A at 50 - 60 Hertz Heat Output 1000 BTUs/hour maximum peak 252 KCals/hr Sound level (LpA): < 45 dB(A) Power Consumption 307 watts maximum with 110 - 220 volt line voltage 369 watts peak with - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 69
HP NetServer E60 System Views Floppy Drive CD-ROM Drive Optional Tape Backup Drive Power On/ Off/Sleep On/Off Knock-out Video SVGA Fold Out Feet Covers To remove and replace the cover, you will need a Torx 15 driver or 1/4-inch flat blade screwdriver. Screws Key Lock Screws Removing the Cover 63 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 70
). The NetServer E 60 ships with at least 64 MB of main memory and supports up to 1 GB. Memory is available in the following DIMM capacities: 64, in any socket. However, HP recommends starting at socket 0 and filling the sockets in order: 1, 2, and 3. Use only HP DIMMs. Boot Device Priority 1. - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 71
Exploded Views 1 2 3 6 5 4 7 65 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 72
8 7 9 10 11 12 20 19 18 16 15 17 14 66 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 73
List NOTE The part numbers listed here are valid at the time of publication. Part numbers may change after publication. If a part number changes, HP's parts price list database will generally contain a reference to the new or revised part number. If a system board needs to be replaced, remove the - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 74
MB 10c DIMM, E 60, 256 MB 11 Battery, 3V coin 12 Air Flow Guide 13 Drive Cage 14 Cable, flexible disk 15 Cable, IDE CD-ROM 16 Cable, SCSI AB0 UK/Irish #ABU Danish #ABY German #ABD Portugal #AB9 Greek #AB7 HP Part Number D4950-63001 D4950-63006 D4950-63030 D4950-63036 D4950-63017 D4950-63033 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 75
United States Denmark Europe 8120-1751 8120-2956 8120-1689 Japan Switzerland 8120-4753 8120-2104 System Board Memory Slots Power Terminator Processor PS/2 Style Keyboard & Mouse Serial A Parallel Serial B LAN (RJ45) Snap Flexible Disk IDE1 IDE2 AGP Video PCI Slot 1 PCI Slot 2 PCI Slot 3 Full - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 76
The switches and each of their definitions are listed below. Switch position 1 Factory preset OFF Definition: Off - let's you power on your system by pressing any key on the keyboard or the power-on button. On - let's you power on the system only by pressing the power-on button. 2 3 4 5 - 8 OFF - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 77
32-bit, 33MHz speed. PCI rev. 2.1 compliant. Two Serial ports. One bi-directional parallel port with ECP/EPP high speed support. PS/2 style mouse and keyboard connectors. Bundled HP D4384A CD-ROM drive. IDE interface. 32x speed. Approx. 30 lbs (14 kg.), depending on configuration - excludes keyboard - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 78
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System Accessories 73 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 80
Ultra/Wide are supported. The HP Rack Storage/8 carton contains the following items: • One single ended HP Environment Services Monitor (ESM) Ended Terminators 2 Localized Power Cords 1 Localized Manual • Eight blank drive covers • Technical instructions label (located on top rear of enclosure box - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 81
Components Enclosure Fan Unit Power Unit Environmental Service Monitoring Module Power Unit Fan Unit Front Hard Drive Module Keylock Hot swap SCSI-2 hard disk drive modules can be installed in the HP Rack Storage/8. This LED glows green to indicate SCSI activity to and from the associated drive - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 82
Rear View ESM Fan Unit Fan Unit Power Cord Connectors Environmental Services Monitoring (ESM) Module Power Supplies Fan Units Power Unit Power Unit Power Cord Connectors Provides a connection for the AC power cord. This board provides three - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 83
Exploded Views 1 2 3 7 6 4 5 6 7 8 77 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 84
at the time of publication. Part numbers may change after publication. HP's parts price list database will generally contain a reference to the Cover 2 Chassis 3 Front Bezel (with End Caps) 4 Light Pipes 5 Environmental Services Monitoring (ESM) Module 6 Hot Swap Power Supply 7 Hot Swap Fan Unit 8 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 85
one of the Single Ended Terminators on the Bus 2 Output. Option Switches Set to Dual Bus Cabling When cabled as a dual bus storage unit, the HP Rack Storage/8 provides two independent SCSI buses. 1. Only option switch four is in the up position. 2. Place a Single Ended Terminator on the open Bus - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 86
SCSI Addresses Based on the selected cabling configuration (single or dual bus), the system automatically provides the SCSI addresses according to the following table: SCSI ID Reference Slot 1 2 3 4 5 6 7 8 SCSI ID Dual Bus 0 1 2 3 0 1 2 3 SCSI ID Single Bus 0 1 2 3 8 9 A B Switch Settings - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 87
with the Road Map could result in significant extra installation effort. The HP Rack Storage/8 enclosure is supported in the rack by two support rails that are attached to the framework of the rack. Since the HP Rack Storage/8 enclosure weighs approximately 58.9 lb. (26.8 kgs) without hard disk - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 88
Environmental Services Monitoring (ESM) Module WARNING The ESM is not hot-swappable. You must shut off the HP Rack Storage/8 AC supply two as explained below. Sets the module identification. It is not used in the HP Rack Storage/8 application. Shows green when the module has power . Goes on when - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 89
Non-operating Maximum 95% relative humidity Altitude Operating Non-operating 3,046 m (10,000 ft) 12,200 m (40,000 ft) Weight and Dimensions Height Width Depth Weight, fully loaded Weight, without drives 13.3 cm (5.19 in) 48.2 cm (18.97 in) 55.88 cm (22 in) 36.6 kg (80.5 lb) 26.8 kg (58.9 lb) - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 90
- HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 91
Indicator Drive Activity Indicator Chassis Status LEDs Chassis Status LEDs The three Status LEDs indicate the current operating status of the HP Rack Storage/12. The following conditions are displayed by the Status LEDs: • Green: Normal operation. • Flashing Yellow: Warning condition exists in - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 92
Supplies Power Switch Management Board Ultra2 SCSI Host Connector 2 Ultra2 SCSI Host Connector 1 Power Switch The power switch controls AC power to the HP Rack Storage/12. The switch is located behind a hinged cover to prevent accidental power off. NOTE 5 VDC standby power is supplied to the - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 93
. • Flashing Red: Critical high temperature within the chassis. Check fan operation, cooling, or airflow problems. • Off: No power. Configuration Switches • The bank of four switches configures the HP Rack Storage/12 for non-cluster or cluster environments. • The switches are set Left or Right - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 94
Power Supplies AC Power Connector Power LED Fan Status LED Power Status LED The Power status LED displays the current operating condition of the power supply. • Green: Normal operation. • Off: No power or power supply failure. Fan Status LED The fan status LED displays the current operating - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 95
RAID Management Refer to the HP NetRaid Series User Guide for information on HP NetRAID adapters, network operating system requirements, and use of the HP NetRAID configuration and management applications to configure the hard drives in the HP Rack Storage/12. HP Rack Storage/12 Configurations - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 96
Set Management Board Configuration Switch 1 Left for non-cluster configuration. Cluster Configuration Cluster Configuration Example Set Management Board Configuration Switch 1 Right for cluster configuration: Power Cabling Power Cabling Example 90 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 97
Exploded Views 1 2 4 3 91 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 98
. Part numbers may change after publication. * This part is not on an exploded view. Fig Description 1 Chassis Cover 2 Midplane Assembly 3 HP Front Bezel * Non-HP Front Bezel 4 Chassis 5 Backplane Kit 6 Power Switch 7 Management Board 8 Fan Module 9 Power Supply 10 RS/12 SCSI Card 11 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 99
Fig * SCSI Slot Filler * HP Rail Kit Specifications Description Replacement D5989-63004 D5989-60003 Exchange Temperature Operating Non-operating 5°to 35°C (40°to 95°F) -40° to 65° C (-40°to -140°F) - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 100
- HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 101
HP NetServer Rack Storage/12 FC Information System Views Front View Drive Power Indicator Drive Activity Indicator Chassis Status LEDs Front Panel Indicators Chassis Status LEDs - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 102
NOTE PW R PW R Management Board FCArray Card 2 FCArray Card 1 To fully remove power, disconnect both AC power cords from the rear of the chassis. The HP Rack Storage/12FC has 5 VDC standby power, even when the power switch is set to OFF. 96 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 103
Covers Thumbscrew Cover Tabs FCArray Controller Card 68-pin VHD Connectors Status LED 68-pin VHD Connectors Fibre Channel (HSSDC) Connectors FCArray Controller Card Ports and Indicator FCArray Controller Status LED Green: Normal operation Flashing Yellow: FCArray Controller card is temporally - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 104
DIMM Memory Card DIMM Memory Connector Accessories Battery Pack FCArray Controller Card Phillips Screws (4) Battery Pack Battery Pack Connector FCArray Controller Card Copper HSSDC GBIC Copper HSSDC Fibre Channel Cable & Connector Host Bus Adapter (HBA) Fiber Optic GBIC Optical Fibre Channel - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 105
temperature LED displays the current environmental temperature status of the HP Rack System/12FC. Green: Normal operation. Flashing Yellow: High cooling, or airflow problems. Flashing Red: Critical high temperature within the chassis. Check fan operation, cooling, or airflow problems. Off: No power - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 106
to the FCArray Assistant Installation and User Guide for information on managing disk arrays used in or with the HP Rack Storage/12FC. Configurations Cluster Configurations Contact your Cluster Certified HP Reseller for assistance in installing your HP NetServer and HP Rack Storage/12FC in a cluster - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 107
Single Host Configuration FC HBA with GBIC Host Rack Storage/12FC Blank Panel SCSI Cables Rack Storage/12 (Optional) Blank Panel 1 m SCSI Cable (only) Rack Storage/8 (Optional) Fibre Channel Cable FCArray Card Rack Storage/12 SCSI Card Terminator 101 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 108
Host Cluster Configuration Host Host (2) FC HBA with GBICs Rack Storage/12FC Blank Panel SCSI Cables Rack Storage/12 (Optional) Blank Panel 1 m SCSI Cable (only) Rack Storage/8 (Optional) Copper Fibre Channel Cables FCArray Card Rack Storage/12 SCSI Card Terminator 102 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 109
Multi-Array Configuration FC HBA with GBIC Host FC Hub with GBICs Rack Storage/12FC Blank Panel SCSI Cables Rack Storage/12 (Optional) Rack Storage/8 (Optional) Blank Panel 1 m SCSI Cable (only) Optical or Copper Fibre Channel Cables Copper Fibre Channel Cables Rack Storage/12FC FCArray - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 110
Single Host and Hub Configuration FC HBA with GBIC Host 6 Port FC Hub with GBICs Rack Storage/12FC SCSI Cables(2) Rack Storage/12 (Optional) 1 m SCSI Cables (only) Rack Storage/8 (Optional) Optical or Copper Fibre Channel Cables Copper Fibre Channel Cables Must Specify Cluster Mode Rack Storage/ - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 111
Host Cluster and Hub Configuration Host Host (2) FC HBA with GBICs 6 Port FC Hub with GBICs Rack Storage/12FC SCSI Cables(2) 1 m SCSI Cables (only) Rack Storage/12 (Optional) Rack Storage/8 (Optional) Optical or Copper Fibre Channel Cables Copper Fibre Channel Cables Must Specify Cluster Mode - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 112
Multi-Array and Hub Configuration (2) FC HBAs with GBICs Host 6 Port FC Hub with GBICs Rack Storage/12FC SCSI Cables(2) 1 m SCSI Cables (only) Rack Storage/12 (Optional) Rack Storage/8 (Optional) Optical or Copper Fibre Channel Cables Copper Fibre Channel Cables 6 Port FC Hub with GBICs Rack - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 113
Power Cabling 107 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 114
Exploded Views 1 2 4 3 108 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 115
the list are the most current part numbers available at the time of publication. Part numbers may change after the date of the publication. HP's parts price list database will generally contain a reference to the revised part number. * This part is not in an exploded view. Descriptions 1 Chassis - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 116
, Optical, 100 meters * Cable, Copper, 3 meters * Cable, Copper, 5 meters * Cable, Copper, 10 meters * Cable, Copper, 30 meters * Cable, Copper, 50 meters * HP Rail Kit, Fibre Channel Hub Specifications Replacement D6977-63001 D6976-63001 D6975-63001 D6976-63002 D6981-63001 D6978-63001 D6979-63001 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 117
Nominal Volts 100 120 200 230 Amps 5.48 4.51 2.61 2.25 Watts 537 530 512 507 Power supply type DC output power Peak AC inrush current Wide input range, power factor corrected 500 Watts DC, continuous, maximum 30 Amps @ 230 VAC 111 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 118
- HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 119
Notes 113 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 120
114 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 121
115 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 122
116 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 123
SAM, 17 altitude RS/8 operating, 83 automated FAX help system, 4 B BBS HP support bulletin board, 4 BIOS switch HPUpdate Utility, 23 BIOS update, 13 boot device priority EEPROM, 23 EISA Configuration Utility, 15, 17 Environmental Services Monitoring (ESM) Module, RS/8, 82 Exploded Views E30, 34 117 - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 124
Assistant accessing, 15 contents, 15 Installation Assistant, 13 Internet sites for HP support, 3 isolation, RS/8 electrical, 76 K keyboards E 40, 48 mode, 18 N Navigator Release History, 3 Status Report, 3 Subscription Service, 3 Navigator CD-ROM Information Assistant, 15 utilities, 14 NOS - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 125
12FC, 95 RS/8, 74 bezel, 75 electrical isolation, 76 End Caps, 75 Environmental Services Monitoring (ESM) Module, 82 ESM, 76 fan units, 76 keylock, 75 over starting from diskette, 17 starting from MS-DOS, 17 SCSI problems and Diagnostic Assistant, 25 SCSI addresses RS/8, 80 SCSI channels - HP D5970A | HP Netserver Service Handbook, Volume 1 - Low End - Page 126
RS/8, 79 TopTools for Servers, 14 TopTools Remote Control, 14 troubleshooting basics, 7 finding the problem, 7 U utilities BIOS Update, 14 Configuration Assistant utilities, 13 DiagTools, 14 event log report, 14 HP NetServer Assistant, 14 Navigator CD-ROM utilities, 14 PowerWise Assistant
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HP NetServer Product Line
Service Reference Guide
Volume 1
Low-End and Accessories
Version 1
Last Updated:
February 2000