HP D5970A Warranty and Support for Your HP Server
HP D5970A - NetServer - LCII Manual
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- HP D5970A | Warranty and Support for Your HP Server - Page 1
hp server services & support warranty & support for your hp server Warranty and Service/Support Booklet Part Number 5990-2667 *5990-2667* - HP D5970A | Warranty and Support for Your HP Server - Page 2
://www.hp.com/go/servers -> "pc servers" -> "technical support" -> additional information -> "warranty & enhanced services" -> hp netserver warranty manual The following materials are provided for information purposes only. HP makes no guarantees that such information is error-free. If HP discovers - HP D5970A | Warranty and Support for Your HP Server - Page 3
and troubleshooting. HP Toptools for Servers is available on the HP TopTools CD-ROM and on the website at: http://www.hp.com/go/servers -> "pc server" -> "technical support" -> support categories -> "drivers & software" -> "HP Server Management Software" HP Diagtools for HP Netservers An - HP D5970A | Warranty and Support for Your HP Server - Page 4
software 90-day media exchange/phone installation & configuration 1 When you purchase an HP internal accessory after your HP Server/HP Netserver is installed, it is serviced on-site for the remaining period of the HP Server's/HP Netserver's warranty. If the warranty period for your HP Server/HP - HP D5970A | Warranty and Support for Your HP Server - Page 5
Center at 800-593-6631 for RX series HP Servers · HP Customer Support Center at 970-635-1000 for L series & E series HP Netservers Europe For hardware service and telephone support, contact: · An HP-authorized reseller or · HP Customer Support Center (Netherlands): Country and Number Austria - 0660 - HP D5970A | Warranty and Support for Your HP Server - Page 6
2 6613891 Vietnam - Hanoi - 84 4 9430101 - Ho Chi Minh City - 84 8 8324155 Latin America For hardware service and telephone support, contact an HP-authorized reseller or one of these support centers: Country and Number Argentina - - Within Argentina - 0810-555-5520 - Outside Argentina - (5411) 4778 - HP D5970A | Warranty and Support for Your HP Server - Page 7
the HP Server/HP Netserver has expired, you can return the accessory to HP for service for one year after its purchase. If you are calling for support regarding an internal accessory, please tell the agent that it is installed inside an HP Server/HP Netserver. Important Note: HP factory integrated - HP D5970A | Warranty and Support for Your HP Server - Page 8
for system configurations, including hard drive partitioning and setting RAID levels. How can I upgrade my HP Server/HP Netserver warranty? HP Supportpack - provides enhanced service such as faster response time or around-the-clock support. More information on HP SupportPacks can be found at - HP D5970A | Warranty and Support for Your HP Server - Page 9
part and provide installation instructions. 3. If the problem cannot be resolved over the phone, HP will dispatch a technician to your site. The response time depends on the level of support that you purchased with your HP Server/HP Netserver. For example, if your Server has an on-site warranty - HP D5970A | Warranty and Support for Your HP Server - Page 10
factory integrated third-party products that are internal but not external to your HP Server/HP Netserver. HP reserves the right to charge for services where the cause of the error is found to be a non-certified third-party product. In addition, HP reserves the right to charge for resolving problems - HP D5970A | Warranty and Support for Your HP Server - Page 11
product and all copies of software as well as installation instructions. HP does not warrant customer-installed third-party software. HP assumes no responsibility for the use or reliability of HP software on equipment that is not furnished by HP. Your HP Server/HP Netserver warranty does not cover - HP D5970A | Warranty and Support for Your HP Server - Page 12
HP Server/HP Netserver into or out of the country? Notice for Consumers in Australia Notice for Consumers in New Zealand Notice for Mexico: Hardware Warranty Statement Your HP Server/HP Netserver in the enclosed manual(s) or any contact the Hewlett-Packard End User Support Line at (09) 3566640. - HP D5970A | Warranty and Support for Your HP Server - Page 13
tape drives are covered under a replacement warranty included with the product. HP products external to the system processor unit, such as external rack or storage subsystems, printers, or other peripherals, are covered by the applicable warranty for those products. HP Server/HP Netserver Software - HP D5970A | Warranty and Support for Your HP Server - Page 14
related support are not covered under this warranty and may be obtained at additional expense. Software Product Limited Replacement Warranty The HP Software Product Limited Replacement Warranty will apply to all Software that is provided to you by HP as part of the HP Server/HP Netserver, such as HP - HP D5970A | Warranty and Support for Your HP Server - Page 15
remove the software from your hard disk drive or destroy the master diskettes or return the complete HP product and software for HP product was shipped with a product recovery CD-ROM: · The product recovery CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP - HP D5970A | Warranty and Support for Your HP Server - Page 16
from Hewlett-Packard under a separate support agreement. Export Clause Customer agrees not to export or re-export the software or any copy or adaptation in regulation. HP Factory Installed Third-party Operating System and Application Software Third-party operating system and application software are - HP D5970A | Warranty and Support for Your HP Server - Page 17
or damages. HP Servers/HP Netservers are not specifically designed, manufactured or intended for sale as parts, components or assemblies for the planning, construction, maintenance, or direct operation of a nuclear facility. Customer is solely liable if Products or Support purchased by Customer - HP D5970A | Warranty and Support for Your HP Server - Page 18
ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE CUSTOMER'S SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE
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hp
server
services & support
warranty &
support
for your
hp server
Warranty and Service/Support Booklet
Part Number 5990-2667
*5990-2667*