HP DeskJet 2700e User Guide

HP DeskJet 2700e Manual

HP DeskJet 2700e manual content summary:

  • HP DeskJet 2700e | User Guide - Page 1
    User Guide HP DeskJet 2700e All-in-One series
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    PERMISSION OF HP, EXCEPT AS ALLOWED UNDER THE COPYRIGHT LAWS. THE ONLY WARRANTIES FOR HP PRODUCTS AND SERVICES ARE SET FORTH shock. - Read and understand all instructions in the documentation that comes with the printer. - Observe all warnings and instructions marked on the product. - Unplug
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    panel ...9 2 Load media and paper basics ...11 Load media ...12 Load original ...15 Change the default paper size detected by printer 16 Paper basics ...17 3 Connect your printer ...19 Requirements for HP+ printers ...20 Connect using the HP Smart app ...21 Connect to a wireless network with
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    working with cartridges ...69 8 Web Services ...71 What are Web Services? ...72 Set up Web Services ...73 Remove Web Services ...74 9 Solve a problem ...75 Get help from the HP Smart app ...76 Get help in this guide ...76 HP support ...95 10 HP EcoSolutions (HP and the Environment 97 Energy Save
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    Index ...117 ENWW v
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    vi ENWW
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    1 Printer parts ● Printer overview ● Control panel features ● Control panel lights and display icons status ● Print reports from control panel ENWW 1
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    ● Back view Top and front view 1 Paper-width guide 2 Input tray 3 Input tray shield 4 Scanner lid 5 Scanner glass 6 Output tray extender (also referred to as the tray extender) 7 Output tray 8 Cartridges 9 Cartridge access door 10 Control panel 2 Chapter 1 Printer parts ENWW
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    Back view 1 Power connection 2 USB port ENWW Printer overview 3
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    low ink or cartridge problems. For more information, see Control panel error codes and status on page 90. Cancel button: Stops the current operation. Resume button: Resumes a job after a disruption (for example, after loading paper or clearing a paper jam). Resume light: Indicates the printer is
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    printer wireless capabilities. Wireless light: Indicates whether the printer is connected to a wireless network. Information button: Prints out a printer E is displayed to the left side of the counter, it indicates the printer is in an error state. For more information, see Control panel error codes
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    press and hold the Wireless button ( ( ) the Wi-Fi Protected Setup (WPS) push button ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until the print quality becomes unacceptable. 6 Chapter 1 Printer
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    are off. The wireless capability of the printer is off. To turn on the wireless capability, press the Wireless button ( ). The light next to the Wireless button is blinking blue and the Signal Bars on the display are cycling. The printer is in Auto Wireless Connect setup mode. ENWW Control
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    on the display is blinking in sync with the light next to the Wireless button The printer has a problem connecting to the wireless network. Press the Wireless button ( ) and the Information button ( ) together to run the wireless test, and then review the test report for information on how to
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    , cartridge status, or recent events. It can also help troubleshooting printer problems. Wireless Network Test Report and Network Configuration Page Press the Wireless button ( ) and the Information button ( ) at the same time. Wireless Network Test Report shows the diagnostics results for the
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    10 Chapter 1 Printer parts ENWW
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    2 Load media and paper basics ● Load media ● Load original ● Change the default paper size detected by printer ● Paper basics ENWW 11
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    Load media To load paper 1. Raise the input tray. 2. Slide the paper-width guide to the left. 3. Insert a stack of paper into the input tray with the short edge down and the print side up, and slide the stack of paper down until it stops. 12 Chapter 2 Load media and paper basics ENWW
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    4. Slide the paper-width guide to the right until it stops at the edge of the paper. 5. Lower the output tray and pull out the output tray extender. To load envelopes 1. Raise the input tray. 2. Slide the paper-width guide to the left. ENWW Load media 13
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    of the input tray and slide the stack of envelopes down until it stops. The side to be printed on should face up. 4. Slide the paper-width guide to the right against the stack of envelopes until it stops. 5. Lower the output tray and pull out the output tray extender. 14 Chapter
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    Load original To load an original on the scanner glass 1. Lift the scanner lid. 2. Load your original print-side down and align it with the marking on the front-right corner of the glass. 3. Close the scanner lid. ENWW Load original 15
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    detect whether the input tray has paper loaded and detect whether the loaded paper is large, small, or medium width. You can change the default large, medium, or small paper size detected by the printer. To change the default paper size detected by the printer 1. Open the embedded web server (EWS
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    The printer is designed to work well with most types of office paper. It is best to test a variety of print paper types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at www.hp.com for more information about HP paper. HP recommends plain papers with
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    18 Chapter 2 Load media and paper basics ENWW
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    and receive the HP+ offer. After setup, you can print using a USB cable connection or Wi-Fi Direct, if desired, but the printer must also still be connected to the Internet if you have enabled HP+. ● Requirements for HP+ printers ● Connect using the HP Smart app ● Connect to a wireless network with
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    to the Internet in order to function. The Internet connection enables the printer to deliver HP+ specific app features and firmware updates. During setup, you must connect the printer to the Internet by Wi-Fi or Ethernet. After setup, you can print using a USB cable connection, if desired, but the
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    and Android mobile devices.) NOTE: HP Smart uses Bluetooth for printer setup only. Printing using Bluetooth is not supported. 3. Make sure the printer is in the Auto Wireless Connect (AWC) setup mode. When the printer enters AWC setup mode, the light next to the Wireless button blinks blue and the
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    To print the Wireless Quick Start Guide, press and hold the Information button ( ) for 3 seconds. ● Connect your printer to a wireless network using Wi-Fi Protected Setup (WPS) ● Connect your printer to a wireless network using HP printer software Connect your printer to a wireless network using Wi
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    , see Open the HP printer software (Windows) on page 33. b. In the printer software, click Tools. c. Click Device Setup & Software. d. Click Connect a new device, and then follow the onscreen instructions. 2. After the printer connects successfully, the light next to the Wireless button glows steady
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    Android or iOS device 1. Open HP Smart. For more information, see Use the HP Smart app to print, copy, scan, and troubleshoot on page 32. 2. Tap the printer icon, and then find and tap Advanced Settings. 3. Follow the on-screen instructions to connect to the printer Embedded Web Server. 24 Chapter
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    -Fi Direct name shown such as DIRECT-**-HP DeskJet 2700e series (where ** are the unique characters to identify your printer). Enter the Wi-Fi Direct password when prompted. 5. Print your document. To print from a wireless-capable mobile device that does not support Wi-Fi Direct Make sure you have
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    network or hotspot. Choose the Wi-Fi Direct name from the list of wireless networks shown such as DIRECT-**-HP DeskJet 2700e series (where ** are the unique characters to identify your printer). Enter the Wi-Fi Direct password when prompted. 4. Print your document. 26 Chapter 3 Connect your
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    do so. 1. Open the HP printer software. For more information, see Open the HP printer software (Windows) on page 33. 2. In the printer software, click Tools. 3. Click Device Setup & Software. 4. Select Reconfigure Wireless Settings. Follow the onscreen instructions. To restore network settings to
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    connected to a wireless network (not using an Ethernet cable). - The printer is in the AWC setup mode. The printer searches for wireless routers, then the HP online firewall troubleshooter to determine if a firewall or antivirus program is preventing your computer from connecting to the printer
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    supports a rear USB 2.0 High Speed port for connection to a computer. To connect the printer with the USB cable 1. Visit 123.hp.com to download and install the printer software. NOTE: Do not connect the USB cable to the printer until you are prompted to do so. 2. Follow the onscreen instructions
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    , see Open the HP printer software (Windows) on page 33. 2. In the printer software, click Tools. 3. Click Device Setup & Software. 4. Select Convert a USB connected device to wireless. Follow the onscreen instructions. To change from a USB connection to a wireless network using the HP Smart app on
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    4 Printer management tools This section contains the following topics: ● Use the HP Smart app to print, copy, scan, and troubleshoot ● Open the HP printer software (Windows) ● Toolbox (Windows) ● Embedded web server (EWS) ● Sleep mode ● Quiet Mode ● Auto-Off ● Update the printer ENWW 31
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    device is connected to the same network as the printer. Then HP Smart will automatically detect the printer. Get more information about the HP Smart app For basic instructions on how to print, copy, scan, and troubleshoot using HP Smart, see Print using the HP Smart app on page 42, Copy and scan
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    7: From the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, and then select the icon with the printer name. NOTE: If you have not installed the HP printer software, visit 123.hp.com to download and install the necessary software. ENWW Open the
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    if the computer meets the system requirements. For information about system requirements, see Specifications on page 101. To open the Toolbox 1. Open the HP printer software. For more information, see Open the HP printer software (Windows) on page 33. 2. Click Print & Scan . 3. Click Maintain Your
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    you clear them manually. You can printer, if you disable cookies, you also disable one or more of the following features: ● Using some setup printer must be on a network and must have an IP address. 2. In a supported web browser on your computer, type the IP address or hostname assigned to the printer
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    Information button ( ) to print a printer information page. 2. From your wireless computer, turn wireless on, search for and connect to the Wi-Fi Direct name, for example: DIRECT-**-HP DeskJet 2700e series. Enter the Wi-Fi Direct password when prompted. 3. In a supported web browser on your computer
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    mode Power usage is reduced while in Sleep mode. After initial setup of printer, the printer will enter Sleep mode after five minutes of inactivity. Use the HP Smart app to change the period of inactivity before the printer sleeps by selecting Advanced Settings. You can also change this setting
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    . Quiet Mode only works for printing with Better print quality on plain paper. To reduce printing noise, turn on Quiet Mode. To print at iOS device 1. Open HP Smart. For more information, see Use the HP Smart app to print, copy, scan, and troubleshoot on page 32. 2. Tap the printer image on the
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    to help reduce energy use. ● Auto-Off is always enabled if the printer does not have network or fax capability. ● Auto-Off is disabled when a printer's wireless or Wi-Fi Direct capability is turned on or when a printer with fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet
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    By default, if the printer is connected to a network and Web Services has been enabled, the printer automatically checks for updates. You can also manually check for and install updates from the embedded web server. To update the printer using the embedded web server 1. Open the EWS. For more
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    , and Mac. Read this section to learn more about printing with the HP Smart app as well as printing from within other software applications using the HP printer driver installed at setup. You will also find basic instructions for printing with Apple AirPrint on a Mac and printing from mobile devices
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    1. Make sure you have loaded paper in the input tray. For more information, see Load media on page 12. 2. Open HP Smart. For more information, see Use the HP Smart app to print, copy, scan, and troubleshoot on page 32. 3. On the HP Smart Home screen, make sure your printer is selected. TIP: If
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    5. Select a different printer or make any changes to the print settings, such as paper size or output quality. 6. Click Print. ENWW Print using the HP Smart app 43
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    paper, see Load media on page 12. To print a document (Windows) 1. From your software, select Print. 2. Make sure your printer is selected. 3. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup
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    side, follow the onscreen instructions to reload the paper, and then click Continue. 6. Click OK to print. Print photos Before printing photos, make sure you have photo paper loaded in the input tray and the output tray is open. For more information about loading paper, see Load media on page 12
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    . NOTE: Use the HP Smart app to monitor ink levels and printer alerts. If you have not set up the printer and connected it to your network, first go to 123.hp.com to install the necessary software and complete setup. Once the printer is set up and connected to your wireless network, follow the steps
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    Preferences and select Printers and Scanners. 2. Click the Plus icon to add the printer. 3. Choose your printer from the displayed list of network printers, and then click Add. The computer installs the available drivers (print, scan, and fax, if applicable) for your printer. ENWW Print using
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    . To print a document using Print Anywhere 1. If you created an HP Account during printer setup (might not be available in all countries/regions), Print Anywhere was automatically enabled. If you did not create an HP Account during setup, follow the steps below for your operating system to enable
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    the input tray to fit snugly against all paper. Make sure the paper-width guides do not bend the paper in the input tray. For more information, see Load media on page 12. Printer settings tips (Windows) ● To change default print settings, open the HP printer software, click Print & Scan , and then
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    : Select the paper size you loaded in the input tray. - Media: Select the paper type you are using. ● To understand color or black and white settings: - Color: Uses ink from all cartridges for full color prints. - Black & White or Black Ink Only: Uses the black ink only for normal or lower quality
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    6 Copy and scan You can scan documents, photos, and other paper types, and send them to a variety of destinations, such as a computer or an email recipient. When scanning documents with the HP printer software, you can scan to a format that can be searched and edited. When scanning a borderless
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    copy and scan with HP Smart, follow the instructions provided in the appropriate section paper. 6. Tap Start Black or Start Color to make a copy. To scan from an Android or iOS device 1. Open the HP Smart app. 2. Tap the Plus icon if you need to change to a different printer, or add a new printer
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    photo on your device. 1. Open HP Smart. For more information, see Use the HP Smart app to print, copy, scan, and troubleshoot on page 32. 2. Select Open the HP Smart app. 2. Tap the Plus icon ( ) or the Add Printer option if you need to change to a different printer or add a new printer. If needed
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    adjust how to fill the original to the paper. 6. Tap Start Black or Start Color to make a copy. To scan from a Mac 1. Open the HP Smart app. 2. Tap the Plus icon ( ) or the Add Printer option if you need to change to a different printer or add a new printer. If needed, swipe right/left on the
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    Copy from the printer From the scanner glass 1. Load paper in the input tray. For information about how to load paper, see Load media on page 12. 2. Load the original print side down on the front-right corner of the scanner glass. For more information, see Load original on page 15. 3. Press either
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    a computer Before scanning to a computer, make sure you have already installed the HP recommended printer software. The printer and computer must be connected and turned on. To scan an original from HP printer software (Windows) 1. Load the original print side down on the front-right corner of the
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    , and the folder location for saved scans. 1. Load the original print side down on the front-right corner of the scanner glass. 2. Open the HP printer software. For more information, see Open the HP printer software (Windows) on page 33. 3. In the printer software, click Scan , and then click Scan
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    Learn more about using the HP Scan software. Click here to go online for more information. At this time, this website might not be available in all languages. ● Customize scan settings,
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    Apply. To scan using Webscan Scanning using Webscan offers basic scan options. For additional scan options or functionality, scan from the HP printer software. 1. Load the original print side down on the front-right corner of the scanner glass. 2. Open the embedded web server. For more information
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    interprets anything it detects on the glass as part of the image. ● Load the original print side down on the front-right corner of the scanner glass resolution, or file type, and so on, start scan from the printer software. ● To avoid incorrect or missing scanned text, make sure the brightness
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    7 Manage cartridges This section contains the following topics: ● Information on cartridges and the printhead ● Check estimated ink levels ● Order ink supplies ● Replace cartridges ● Use single cartridge mode ● Cartridge warranty information ● Tips for working with cartridges ENWW 61
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    help maintain HP cartridges and ensure consistent print quality. ● The instructions in this guide are for problems. ● If you are transporting the printer, do the following to prevent ink leaking from the printer or other damage from occurring to the printer: ● Make sure you turn off the printer
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    from the printer software, printer control panel or HP Smart. To check the ink levels from the printer control panel ● The Ink Level icons on the printer display show an estimate of ink remaining in the cartridges. To check the ink levels from the HP printer software (Windows) 1. Open the HP printer
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    the onscreen instructions. To order original HP supplies for the HP DeskJet 2700e series, go to www.hp.com/buy/supplies . If prompted, choose your country/region, and then follow the prompts to find the right cartridges for your printer. NOTE: Ordering cartridges online is not supported in all
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    that power is on. 2. Remove the cartridge. a. Open the cartridge access door and wait for the print carriage to move to the center of the printer. b. Press down to release the cartridge, and then pull it toward you out of the slot. 3. Insert a new cartridge. a. Remove the cartridge from the
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    b. Remove the plastic tape using the pull tab. NOTE: Do not touch the electrical contacts on the cartridge. c. Slide the cartridge into the slot at a slight upward angle, and then push up on the cartridge until it clicks into place. d. Close the cartridge access door. 66 Chapter 7 Manage cartridges
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    , verify that the protective piece of plastic tape has been removed from each cartridge. When the plastic tape covers the cartridge contacts, the printer cannot detect that the cartridge is installed. If there is no plastic tape on the cartridges, try cleaning the cartridge contacts. For information
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    that have been refilled, remanufactured, refurbished, misused, or tampered with. During the warranty period, the cartridge is covered as long as the HP ink is not depleted and the end of warranty date has not been reached. The end of warranty date, in YYYY/MM/DD format, may be
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    printer off using the Power button. ● Do not open or untape cartridges until you are ready to install them. Leaving tape on the cartridges reduces ink the Estimated Cartridge Levels screen in the HP Smart app or the Estimated Levels screen in the printer software shows one or both cartridges in
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    70 Chapter 7 Manage cartridges ENWW
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    8 Web Services ● What are Web Services? ● Set up Web Services ● Remove Web Services ENWW 71
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    , and print them faster and with less hassle-and all without using a computer. NOTE: To use these web features, the printer must be connected to the Internet (using wireless connection). You cannot use these web features if the printer is connected using a USB cable. 72 Chapter 8 Web Services ENWW
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    update, and then restarts. Repeat the instructions above to set up Web Services. 5. When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup. To set up Web Services using the HP Smart app 1. On the app
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    embedded web server (EWS). For more information, see Open the embedded web server on page 35. 2. Click the Web Services tab, and then click Remove Web Services in the Web Services Settings section. 3. Click Remove Web Services. 4. Click Yes to remove Web Services from your printer. 74 Chapter 8 Web
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    9 Solve a problem This section contains the following topics: ● Get help from the HP Smart app ● Get help in this guide ● HP support ENWW 75
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    Get help from the HP Smart app The HP Smart app provides alerts for printer issues (jams and other problems), links to help content, and options to contact support for additional assistance. Get help in this guide This section contains the following topics: ● Jams and paper-feed issues ● Cartridge
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    any whole sheets of paper, pull the paper with both hands gently. To clear a paper jam from the cartridge access area 1. Press the Cancel button ( ) to try to clear the jam automatically. If this does not work, complete the following steps to clear the jam manually. ENWW Get help in this guide 77
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    cartridge access area and remove them. To avoid tearing any whole sheets of paper, pull the paper with both hands gently. 6. If the carriage is in the center of the printer, slide it to the right, and then remove any paper or objects blocking the carriage path. 78 Chapter 9 Solve a problem ENWW
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    then press the Power button ( ) to turn on the printer. To clear a paper jam from underneath the printer 1. Press the Cancel button ( ) to try to clear the jam automatically. If this does not work, complete the following steps to clear the jam manually. 2. Press the Power button ( ) to turn off the
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    -width guide does not bend the paper in the input tray. ● Do not force paper too far down in the input tray. ● Do not add paper while the printer is printing. If the printer is about to run out of paper, wait until the out of paper message appears before adding paper. 80 Chapter 9 Solve a problem
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    guide does not bend the paper in the input tray. - Make sure the input tray is not overloaded with paper. - Make sure the pieces of the loaded paper are not sticking together. - Use HP paper for optimum performance and efficiency. Cartridge issues Identify whether a cartridge has a problem
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    the error message. 4. Clean the cartridge contacts and printer contacts. a. Hold the cartridge by its sides with the bottom pointing up and locate the electrical contacts on the cartridge. The electrical contacts are the small gold-colored dots on the cartridge. 82 Chapter 9 Solve a problem ENWW
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    not printing (unable to print) ● Fix print quality issues Fix problems with HP+ printers not printing If your HP+ printer does not print, verify that it is connected to the Internet and that you are using HP Original cartridges. HP+ printers must be connected to the Internet over Wi-Fi or Ethernet
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    and that there is paper in the input tray. If you are still unable to print, try the following in order: 1. Check for error messages from the printer software and resolve them by following the onscreen instructions. 2. If you have an HP+ printer, verify that the printer is connected to the Internet
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    and then select Services. ii. Right- the service is not already running, under Service ii. Double-click Services. iii. Right-click service is not already running, under Service status, click Start, and then click OK. b. Make sure the correct printer is set as the default printer. The default printer
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    from drying out, always turn the printer off using the Power button, and wait HP cartridges. 2. Check the paper type. For best print quality, use high quality HP paper, or papers that adhere to the ColorLok® standard. For more information, see Paper basics on page 17. Always make sure the paper
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    on the Device Services tab. The printer prints an alignment page. e. Follow the onscreen instructions to align the cartridges. Recycle or discard the cartridge alignment sheet later. 6. Print a diagnostics page if the cartridges are not low on ink. To print a diagnostics page a. Load letter or A4
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    Cartridges on the Device Services tab. Follow the onscreen instructions. Network and connection issues ● Fix wireless connection ● Fix Wi-Fi Direct connection Fix wireless connection Choose one of the following troubleshooting options. ● Verify that the printer and the wireless router are turned on
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    is preventing your computer from connecting to the printer and find resolutions, use the HP online firewall troubleshooter . ● For more information about troubleshooting wireless network connection issues, visit the following website: www.hp.com/go/wirelessprinting. Fix Wi-Fi Direct connection
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    then on. If that does not resolve the problem, contact HP. Control panel error codes and status NOTE: The HP Smart app provides detailed information for printer warnings and errors. Open the app and check the printer status, and then follow the onscreen instructions to fix the issue. Then check the
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    time, one or both of the Ink Level icons are blinking and the Ink Alert light is blinking. There is a problem with the indicated cartridges. Check for an error message in the HP Smart app or in the printer software and resolve it by following the on-screen instructions. The letter E and the number
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    paper-feed issues on page 76 for more information. The letter E and the number 4 are blinking. At the same time, the There is a paper jam Turn on the printer. If the problem persists, contact HP. Control panel ink error status Light behavior Cause and Solution One of the Ink Level icons without
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    sure there is no plastic tape on them, and then reinsert the cartridges securely. ● Make sure that you are using the correct HP cartridges for your printer. ● If the error persists, replace the cartridges. For information about how to replace cartridges, see Replace cartridges on page 65. ENWW
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    blinking. Cause and Solution The printer receives a printing job, and detects that there is no paper in the input tray. Load paper, and then press the Resume button ( ) to continue printing. For information about how to load paper, see Load media on page 12. 94 Chapter 9 Solve a problem ENWW
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    website at www.support.hp.com. HP online support provides a variety of options for help with your printer: Get troubleshooting assistance: Find information for resolving paper jams, network connection issues, print quality issues, printer errors, and more. Get software and drivers: Download software
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    printer By taking just a few minutes to register, you can enjoy quicker service, more efficient support, and product support alerts. If you did not register your printer hp.com. Additional warranty options Extended service plans are available for the printer at additional costs. Go to www.support.hp.
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    you optimize your environmental footprint and empowering you to print responsibly-at home or in the office. For more detailed information about environmental guidelines that HP follows during the manufacturing process, see Environmental stewardship program on page 108. For more information about
  • HP DeskJet 2700e | User Guide - Page 104
    Save Mode Power usage is reduced while in Energy Save Mode. After initial setup of printer, the printer will enter Energy Save Mode after 5 minutes of inactivity. To change the Save Mode, and select the desired option. 4. Click Apply. 98 Chapter 10 HP EcoSolutions (HP and the Environment) ENWW
  • HP DeskJet 2700e | User Guide - Page 105
    international regulatory information for the HP DeskJet 2700e series are provided in this section. For additional specifications, see the printed documentation that came with the HP DeskJet 2700e series. This section contains the following topics: ● HP Company notices ● Specifications ● Regulatory
  • HP DeskJet 2700e | User Guide - Page 106
    reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of HP, except as allowed under the copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and
  • HP DeskJet 2700e | User Guide - Page 107
    HP DeskJet 2700e series are provided in this section. For more product specifications, see the Product Data Sheet at www.support.hp.com. System requirements ● For information about software and system requirements or future operating system releases and support, visit the HP online support website
  • HP DeskJet 2700e | User Guide - Page 108
    ● Cards: Up to 200 g/m² ● Photo Paper: Up to 300 g/m² (145 lb) Print specifications ● Print speeds Print resolution ● For a list of supported print resolutions, visit the product support website at www.support.hp.com. Cartridge yield ● Visit www.hp.com/go/learnaboutsupplies for more information on
  • HP DeskJet 2700e | User Guide - Page 109
    ● Power cord instructions ● Notice to users in Korea ● VCCI (Class B) compliance statement for users in Japan ● Notice to users in Japan about the power cord ● Noise emission statement for Germany ● European Union and United Kingdom Regulatory Notice ● Products with wireless functionality ● Visual
  • HP DeskJet 2700e | User Guide - Page 110
    equipment. For further information, contact: Manager of Corporate Product Regulations, HP Inc, 1501 Page Mill Road, Palo Alto, CA 94304, U.S.A. received, including interference that may cause undesired operation. Power cord instructions Make sure your power source is adequate for the product voltage
  • HP DeskJet 2700e | User Guide - Page 111
    Park Drive, Reading, RG6 1PT Email: [email protected] Products with wireless functionality EMF This product meets international guidelines (ICNIRP application outdoor might lead to interference issues with existing radio services. Visual display workplaces statement for Germany GS-Erklärung (
  • HP DeskJet 2700e | User Guide - Page 112
    is minimized. This product and any attached external antenna, if supported, shall be placed in such a manner to minimize the potential operation. Notice to users in Canada (5 GHz) CAUTION: When using IEEE 802.11a wireless LAN, this product is restricted to indoor use, due to its operation in the
  • HP DeskJet 2700e | User Guide - Page 113
    Notice to users in Thailand (5 GHz) This radio communication equipment has the electromagnetic field strength in compliance with the Safety Standard for the Use of Radio Communication Equipment on Human Health announced by the National Telecommunications Commission. Notice to users in Mexico La
  • HP DeskJet 2700e | User Guide - Page 114
    ● Eco-Tips ● Paper ● Plastics ● European Union Commission Regulation 1275/2008 ● Safety data sheets ● Chemical substances ● EPEAT ● SEPA Ecolabel User Information (China) ● Recycling program ● HP inkjet supplies recycling program ● Power consumption ● China Energy Label for Printer, Fax and Copier
  • HP DeskJet 2700e | User Guide - Page 115
    HP products. ● Lower your carbon footprint-all HP printers include power management settings that help you control energy use. ● Discover more ways HP and our customers are reducing environmental impact at www.hp.com/ ecosolutions. 1 HP papers are connected and all wireless network ports are activated,
  • HP DeskJet 2700e | User Guide - Page 116
    is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of charge. For more information, go to the following website: www.hp.com/recycle Power consumption HP printing and imaging equipment marked with the ENERGY STAR® logo is certified by the
  • HP DeskJet 2700e | User Guide - Page 117
    certified imaging product model information is listed at: www.hp.com/go/energystar China Energy Label for Printer, Fax and Copier GB 21521 1 3 1 2 please contact your household waste disposal service, or go to http://www.hp.com/recycle. ENWW Environmental stewardship program 111
  • HP DeskJet 2700e | User Guide - Page 118
    , podem conter, ainda que em quantidades mínimas, substâncias impactantes ao meio ambiente. Ao final da vida útil deste produto, o usuário deverá entregá-lo à HP. A não observância dessa orientação sujeitará o infrator às sanções previstas em lei. Após o uso, as pilhas e/ou baterias dos produtos
  • HP DeskJet 2700e | User Guide - Page 119
    The Table of Hazardous Substances/Elements and their Content (China) 有害物质 部件名称 铅 汞 镉 六价铬 多溴联苯 (Pb) (Hg) (Cd) (Cr(VI)) (PBB) ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ X ◯ ◯ ◯ ◯ 打印系统 X ◯ ◯ ◯ ◯ 显示器 X ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ 驱动光盘 X ◯ ◯ ◯ ◯ 扫描仪 X ◯ ◯ ◯ ◯
  • HP DeskJet 2700e | User Guide - Page 120
    Taiwan Declaration of the Presence Condition of the Restricted Substances Marking hp.com/support To access the latest user guides or manuals for your product, go to hp.com/support. Select Find your product, and then follow the onscreen instructions. 114 Appendix A Technical information ENWW
  • HP DeskJet 2700e | User Guide - Page 121
    of the product. Any attempt to service or replace this battery should be performed by a qualified service technician. Battery notice for Brazil A bateria Rechargeable Battery Take-Back Notice HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable
  • HP DeskJet 2700e | User Guide - Page 122
    116 Appendix A Technical information ENWW
  • HP DeskJet 2700e | User Guide - Page 123
    I ink door locating 2 input tray locating 2 IP address checking for printer 36 J jams clear 76 M multi-feeds, troubleshoot 81 N network connection wireless connection 22 networks connector illustration 3 view and print settings 9 notices CE mark 104 EU 104 O operating systems supported 101 P paper
  • HP DeskJet 2700e | User Guide - Page 124
    multiple pages are picked 81 paper not picked up from tray 81 paper-feed problems 81 power 90 print 90 skewed pages 81 V view network settings 9 W warranty 96 Webscan 59 Windows system requirements 101 118 Index ENWW
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User Guide
HP DeskJet
2700
e
All-in-One series