HP DeskJet 4100e User Guide

HP DeskJet 4100e Manual

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  • HP DeskJet 4100e | User Guide - Page 1
    User Guide HP DeskJet Plus 4100e All-in-One series
  • HP DeskJet 4100e | User Guide - Page 2
    the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged. - If the product does not operate normally, see Solve a problem on page 77. - There are no user-serviceable parts inside. Refer servicing to qualified service personnel.
  • HP DeskJet 4100e | User Guide - Page 3
    paper size detected by printer 17 Paper basics ...18 3 Connect your printer ...19 Requirements for HP+ printers ...20 Connect using the HP Smart type ...30 4 Printer management tools ...31 Use the HP Smart app to print, copy, scan, and troubleshoot 32 Open the HP printer software (Windows) ...
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    70 Tips for working with cartridges ...71 8 Web Services ...73 What are Web Services? ...74 Set up Web Services ...75 Remove Web Services ...76 9 Solve a problem ...77 Get help from the HP Smart app ...78 Get help in this guide ...78 HP support ...98 10 HP EcoSolutions (HP and the Environment 101
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    Environmental stewardship program ...112 Index ...121 ENWW v
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    vi ENWW
  • HP DeskJet 4100e | User Guide - Page 7
    1 Printer parts ● Printer overview ● Control panel features ● Control panel lights and display icons status ● Print reports from control panel ENWW 1
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    front view 1 Paper-width guide 2 Input tray 3 Input tray shield 4 Scanner lid 5 Scanner glass 6 Output tray 7 Output tray extender (also referred to as the tray extender) 8 Control panel 9 Cartridge access door 10 Cartridges 11 Document feeder 2 Chapter 1 Printer parts ENWW
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    Back view 1 Power connection 2 USB port ENWW Printer overview 3
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    light: Indicates whether the printer is connected to a wireless network. Control panel display : Indicates number of copies, wireless status and signal strength, Wi-Fi Direct status, warnings or errors, and ink levels. Ink Alert light: Indicates low ink or cartridge problems. For more information
  • HP DeskJet 4100e | User Guide - Page 11
    it indicates the printer is in an Paper Error icon: Indicates a paper the Wi-Fi Protected Setup (WPS) push button mode is Ink Level icons: The left ink icon shows the estimated ink level of the tri-color cartridge, and the right icon shows the estimated ink level of the black cartridge. NOTE: Ink
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    If the cartridge access door is open, close it. If the cartridge access door is closed and the light is blinking fast, the printer is in the display. Description The printer is connected to a wireless network. The Signal Bars are off. The wireless capability of the printer is off. To turn on the wireless
  • HP DeskJet 4100e | User Guide - Page 13
    printer is in the Wi-Fi Protected Setup (WPS setup, the light next to the Wireless button is blinking, the Wireless Attention icon is on, and the Signal Bars are cycling. The wireless capability of the printer . - Move the printer closer to the wireless button The printer has a problem connecting to
  • HP DeskJet 4100e | User Guide - Page 14
    and Cancel button ( ) at the same time. Depending on Web Services status, Web Services Reports provide different instructions to help you turn on Web Services, set up Web Services, or fix connection issues, and more. WPS Pin Code Page Press and hold the Information button ( ) and the Wireless
  • HP DeskJet 4100e | User Guide - Page 15
    2 Load media and paper basics ● Load media ● Load original ● Change the default paper size detected by printer ● Paper basics ENWW 9
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    Load media To load paper 1. Raise the input tray. 2. Slide the paper-width guide to the left. 3. Insert a stack of paper into the input tray with the short edge down and the print side up, and slide the stack of paper down until it stops. 10 Chapter 2 Load media and paper basics ENWW
  • HP DeskJet 4100e | User Guide - Page 17
    4. Slide the paper-width guide to the right until it stops at the edge of the paper. 5. Lower the output tray and pull out the output tray extender. To load envelopes 1. Raise the input tray. ENWW Load media 11
  • HP DeskJet 4100e | User Guide - Page 18
    2. Slide the paper-width guide to the left. 3. Insert one or more envelopes into the far-right side of the input tray and slide the stack of envelopes down until it stops. The side to be printed on should face up. 4. Slide the paper-width guide to the right against the stack of envelopes until it
  • HP DeskJet 4100e | User Guide - Page 19
    5. Lower the output tray and pull out the output tray extender. ENWW Load media 13
  • HP DeskJet 4100e | User Guide - Page 20
    of the glass. 3. Close the scanner lid. To load an original in the document feeder 1. Open the document feeder cover. 14 Chapter 2 Load media and paper basics ENWW
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    2. Slide out the extension. 3. Slide paper-width guides outwards. 4. Load original print-side up in the document feeder. ENWW Load original 15
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    5. Slide paper-width guides inward until they stop at the edge of paper. 16 Chapter 2 Load media and paper basics ENWW
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    Change the default paper size detected by printer The printer can automatically detect whether the input tray has paper loaded and detect whether the loaded paper is large, small, or medium width. You can change the default large, medium, or small paper size detected by the printer. To change the
  • HP DeskJet 4100e | User Guide - Page 24
    The printer is designed to work well with most types of office paper. It is best to test a variety of print paper types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at www.hp.com for more information about HP paper. HP recommends plain papers with
  • HP DeskJet 4100e | User Guide - Page 25
    3 Connect your printer Your printer supports the following connection types for printing: Wi-Fi, Wi-Fi Direct, Ethernet, and USB. Use HP Smart software and a network connection to set up your printer and receive the HP+ offer. After setup, you can print using a USB cable connection or Wi-Fi Direct,
  • HP DeskJet 4100e | User Guide - Page 26
    Ethernet. After setup, you can print using a USB cable connection, if desired, but the printer must also still be connected to the Internet. Use Original HP cartridges Original HP cartridges are cartridges manufactured and sold by HP in official HP packaging. If non-Original HP supplies or refilled
  • HP DeskJet 4100e | User Guide - Page 27
    blinks blue, continue setup. 4. Open the HP Smart app, and then do one of the following: ● iOS/Android: On the home screen, tap the Plus icon ( ) and then select the printer. If the printer is not in the list, tap Add Printer. Follow the onscreen instructions to add the printer to your network
  • HP DeskJet 4100e | User Guide - Page 28
    To print the Wireless Quick Start Guide, press and hold the Information button ( ) for 3 seconds. ● Connect your printer to a wireless network using Wi-Fi Protected Setup (WPS) ● Connect your printer to a wireless network using HP printer software Connect your printer to a wireless network using Wi
  • HP DeskJet 4100e | User Guide - Page 29
    you have installed the HP printer software or not, do one of the following: If you have not installed the HP printer software on your computer a. Visit 123.hp.com to download and install the printer software. b. Follow the onscreen instructions. If you have the HP printer software installed on your
  • HP DeskJet 4100e | User Guide - Page 30
    Android or iOS device 1. Open HP Smart. For more information, see Use the HP Smart app to print, copy, scan, and troubleshoot on page 32. 2. Tap the printer icon, and then find and tap Advanced Settings. 3. Follow the on-screen instructions to connect to the printer Embedded Web Server. 24 Chapter
  • HP DeskJet 4100e | User Guide - Page 31
    -Fi Direct name shown such as DIRECT-**-HP DeskJet 4100e series (where ** are the unique characters to identify your printer). Enter the Wi-Fi Direct password when prompted. 5. Print your document. To print from a wireless-capable mobile device that does not support Wi-Fi Direct Make sure you have
  • HP DeskJet 4100e | User Guide - Page 32
    or hotspot. Choose the Wi-Fi Direct name from the list of wireless networks shown such as DIRECT-**-HP DeskJet 4100e series (where ** are the unique characters to identify your printer). Enter the Wi-Fi Direct password when prompted. 4. Print your document. To print from a wireless-capable computer
  • HP DeskJet 4100e | User Guide - Page 33
    do so. 1. Open the HP printer software. For more information, see Open the HP printer software (Windows) on page 33. 2. In the printer software, click Tools. 3. Click Device Setup & Software. 4. Select Reconfigure Wireless Settings. Follow the onscreen instructions. To restore network settings to
  • HP DeskJet 4100e | User Guide - Page 34
    network (not using an Ethernet cable). - The printer is in the AWC setup mode. The printer searches for wireless routers, then lists the detected network HP online firewall troubleshooter to determine if a firewall or antivirus program is preventing your computer from connecting to the printer
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    supports a rear USB 2.0 High Speed port for connection to a computer. To connect the printer with the USB cable 1. Visit 123.hp.com to download and install the printer software. NOTE: Do not connect the USB cable to the printer until you are prompted to do so. 2. Follow the onscreen instructions
  • HP DeskJet 4100e | User Guide - Page 36
    software. For more information, see Open the HP printer software (Windows) on page 33. 2. In the printer software, click Tools. 3. Click Device Setup & Software. 4. Select Convert a USB connected device to wireless. Follow the onscreen instructions. To change from a USB connection to a wireless
  • HP DeskJet 4100e | User Guide - Page 37
    4 Printer management tools This section contains the following topics: ● Use the HP Smart app to print, copy, scan, and troubleshoot ● Open the HP printer software (Windows) ● Toolbox (Windows) ● Embedded web server (EWS) ● Sleep mode ● Quiet Mode ● Auto-Off ● Update the printer ENWW 31
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    device is connected to the same network as the printer. Then HP Smart will automatically detect the printer. Get more information about the HP Smart app For basic instructions on how to print, copy, scan, and troubleshoot using HP Smart, see Print using the HP Smart app on page 42, Copy and scan
  • HP DeskJet 4100e | User Guide - Page 39
    HP printer software (Windows) After installing the HP printer software, double-click the printer icon on the desktop or do one of the following to open the printer software: ● Windows 10: From the computer desktop, click Start, select HP from the app list, and then select the icon with the printer
  • HP DeskJet 4100e | User Guide - Page 40
    if the computer meets the system requirements. For information about system requirements, see Specifications on page 105. To open the Toolbox 1. Open the HP printer software. For more information, see Open the HP printer software (Windows) on page 33. 2. Click Print & Scan . 3. Click Maintain Your
  • HP DeskJet 4100e | User Guide - Page 41
    password, enter the PIN from the label on the inside of your printer's cartridge access door. NOTE stored on the computer until you clear them manually. You can configure your browser to accept printer, if you disable cookies, you also disable one or more of the following features: ● Using some setup
  • HP DeskJet 4100e | User Guide - Page 42
    HP DeskJet 4100e series. Enter the Wi-Fi Direct password when prompted. 3. In a supported web browser on your computer, type the IP address or hostname assigned to the printer your network setup ● Make sure you are not using a phone cord or a crossover cable to connect the printer to the network
  • HP DeskJet 4100e | User Guide - Page 43
    setup of printer, the printer will enter Sleep mode after five minutes of inactivity. Use the HP Smart app to change the period of inactivity before the printer a password, enter the PIN from the label on your printer. It might be near the cartridge access area inside the printer or on the back,
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    . Quiet Mode only works for printing with Better print quality on plain paper. To reduce printing noise, turn on Quiet Mode. To print at iOS device 1. Open HP Smart. For more information, see Use the HP Smart app to print, copy, scan, and troubleshoot on page 32. 2. Tap the printer image on the
  • HP DeskJet 4100e | User Guide - Page 45
    must use the Power button to turn the printer back on. If your printer supports this energy-saving feature, Auto-Off is automatically enabled or disabled depending on printer capabilities and connection options. Even when Auto-Off is disabled, the printer enters Energy Save Mode on page 102 after
  • HP DeskJet 4100e | User Guide - Page 46
    click Firmware Updates, and then follow the onscreen instructions. NOTE: If prompted for a password, enter the PIN from the label on your printer. It might be near the cartridge access area inside the printer or on the back, side, or bottom of the printer. NOTE: If prompted for proxy settings and if
  • HP DeskJet 4100e | User Guide - Page 47
    , and Mac. Read this section to learn more about printing with the HP Smart app as well as printing from within other software applications using the HP printer driver installed at setup. You will also find basic instructions for printing with Apple AirPrint on a Mac and printing from mobile devices
  • HP DeskJet 4100e | User Guide - Page 48
    1. Make sure you have loaded paper in the input tray. For more information, see Load media on page 10. 2. Open HP Smart. For more information, see Use the HP Smart app to print, copy, scan, and troubleshoot on page 32. 3. On the HP Smart Home screen, make sure your printer is selected. TIP: If you
  • HP DeskJet 4100e | User Guide - Page 49
    5. Select a different printer or make any changes to the print settings, such as paper size or output quality. 6. Click Print. ENWW Print using the HP Smart app 43
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    tips, see Printer settings tips (Windows) on page 49. NOTE: If you change the paper size, ensure that you have loaded the correct paper in the input tray. 5. Click button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. On the Printing Shortcuts
  • HP DeskJet 4100e | User Guide - Page 51
    dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. Select appropriate options from the Paper/Quality and Layout tabs and Advanced Options dialog box. ENWW Print using a computer 45
  • HP DeskJet 4100e | User Guide - Page 52
    macOS or OS X 10.7 and later and Apple AirPrint. Follow the instructions in this section to enable printing from a Mac computer using AirPrint. NOTE: Use the HP Smart app to monitor ink levels and printer alerts. If you have not set up the printer and connected it to your network, first go to 123
  • HP DeskJet 4100e | User Guide - Page 53
    Preferences and select Printers and Scanners. 2. Click the Plus icon to add the printer. 3. Choose your printer from the displayed list of network printers, and then click Add. The computer installs the available drivers (print, scan, and fax, if applicable) for your printer. ENWW Print using
  • HP DeskJet 4100e | User Guide - Page 54
    Print with Print Anywhere Print Anywhere is a free service that allows you to use the HP Smart app with your HP Account to print remotely using cellular data or a remote Wi-Fi connection. With Print Anywhere, you can print to your HP web-connected printer anytime, from any location. Click here to go
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    on page 89 for more information. NOTE: Original HP cartridges are designed and tested with HP printers and papers to help you easily produce great results, time after time. HP cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs required as a result of using
  • HP DeskJet 4100e | User Guide - Page 56
    size you loaded in the input tray. - Media: Select the paper type you are using. ● To understand color or black and white settings: - Color: Uses ink from all cartridges for full color prints. - Black & White or Black Ink Only: Uses the black ink only for normal or lower quality black and white
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    6 Copy, scan, and mobile fax You can scan documents, photos, and other paper types, and send them to a variety of destinations, such as a computer or an email recipient. When scanning documents with the HP printer software, you can scan to a format that can be searched and edited. When scanning a
  • HP DeskJet 4100e | User Guide - Page 58
    copy and scan with HP Smart, follow the instructions provided in the appropriate section paper. 6. Tap Start Black or Start Color to make a copy. To scan from an Android or iOS device 1. Open the HP Smart app. 2. Tap the Plus icon if you need to change to a different printer, or add a new printer
  • HP DeskJet 4100e | User Guide - Page 59
    photo on your device. 1. Open HP Smart. For more information, see Use the HP Smart app to print, copy, scan, and troubleshoot on page 32. 2. Select Open the HP Smart app. 2. Tap the Plus icon ( ) or the Add Printer option if you need to change to a different printer or add a new printer. If needed
  • HP DeskJet 4100e | User Guide - Page 60
    adjust how to fill the original to the paper. 6. Tap Start Black or Start Color to make a copy. To scan from a Mac 1. Open the HP Smart app. 2. Tap the Plus icon ( ) or the Add Printer option if you need to change to a different printer or add a new printer. If needed, swipe right/left on the
  • HP DeskJet 4100e | User Guide - Page 61
    Copy from the printer From the scanner glass 1. Load paper in the input tray. For information about how to load paper, see Load media on page 10. 2. Load the original print side down on the left rear corner of the scanner glass. For more information, see
  • HP DeskJet 4100e | User Guide - Page 62
    paper, see Load original on page 14. 2. Open the HP printer software. For more information, see Open the HP printer software (Windows) on page 33. 3. In the printer allows you to review and modify basic settings. Click the More link at the top right corner of the Scan dialog to review and modify
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    paper, see Load media on page 10 2. Open the HP printer software. For more information, see Open the HP printer software (Windows) on page 33. 3. In the printer pane to review the settings in that section. You can review and change most one of the following. ENWW Scan using HP printer software 57
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    into the shortcut so that you can reuse them. Otherwise, the changes only affect the current scan. Then click Scan . Learn more about using the HP Scan software. Click here to go online for more information. At this time, this website might not be available in all languages. ● Customize scan
  • HP DeskJet 4100e | User Guide - Page 65
    Webscan offers basic scan options. For additional scan options or functionality, scan from the HP printer software. 1. Load the original into the document feeder or on the scanner glass. For information about how to load paper, see Load original on page 14. 2. Open the embedded web server. For more
  • HP DeskJet 4100e | User Guide - Page 66
    of the enlarged image. ● If you want to adjust scan size, output type, scan resolution, or file type, and so on, start scan from the printer software. ● To avoid incorrect or missing scanned text, make sure the brightness is set appropriately in the software. 60 Chapter 6 Copy, scan, and mobile fax
  • HP DeskJet 4100e | User Guide - Page 67
    to the Home screen. ● On a Mac device: From the menu bar, select HP Smart >Personalize Tiles. Set the Mobile Fax option to On. NOTE: Mobile Fax message. 5. Scan the item you want to fax using your printer or mobile device camera, or attach a supported file type. Send the fax when ready. Your fax will
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    62 Chapter 6 Copy, scan, and mobile fax ENWW
  • HP DeskJet 4100e | User Guide - Page 69
    7 Manage cartridges This section contains the following topics: ● Information on cartridges and the printhead ● Check estimated ink levels ● Order ink supplies ● Replace cartridges ● Use single cartridge mode ● Cartridge warranty information ● Tips for working with cartridges ENWW 63
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    help maintain HP cartridges and ensure consistent print quality. ● The instructions in this guide are for replacing cartridges, and are not intended for first time installation. ● Keep all cartridges in the original sealed packages until they are needed. ● Be sure to turn off the printer properly
  • HP DeskJet 4100e | User Guide - Page 71
    from the printer software, printer control panel or HP Smart. To check the ink levels from the printer control panel ● The Ink Level icons on the printer display show an estimate of ink remaining in the cartridges. To check the ink levels from the HP printer software (Windows) 1. Open the HP printer
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    the onscreen instructions. To order original HP supplies for the HP DeskJet 4100e series, go to www.hp.com/buy/supplies . If prompted, choose your country/region, and then follow the prompts to find the right cartridges for your printer. NOTE: Ordering cartridges online is not supported in all
  • HP DeskJet 4100e | User Guide - Page 73
    is on. 2. Remove the cartridge. a. Open the cartridge access door and wait for the print carriage to move to the center of the printer. b. Press down to release the cartridge, and then pull it toward you out of the slot. 3. Insert a new cartridge. a. Remove the cartridge from the packaging. ENWW
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    the plastic tape using the pull tab. NOTE: Do not touch the electrical contacts on the cartridge. c. Slide the cartridge into the slot at a slight upward angle, and then push up on the cartridge until it clicks into place. d. Close the cartridge access door. 68 Chapter 7 Manage cartridges ENWW
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    Use the single cartridge mode to operate the printer with only one cartridge. The single cartridge mode is initiated when one of the following occurs. ● There is only one cartridge installed in the carriage. ● A cartridge is removed from the carriage if there are two cartridges installed previously
  • HP DeskJet 4100e | User Guide - Page 76
    that have been refilled, remanufactured, refurbished, misused, or tampered with. During the warranty period, the cartridge is covered as long as the HP ink is not depleted and the end of warranty date has not been reached. The end of warranty date, in YYYY/MM/DD format, may be
  • HP DeskJet 4100e | User Guide - Page 77
    issues on page 86 for more information. ● When the Estimated Cartridge Levels screen in the HP Smart app or the Estimated Levels screen in the printer software shows one or both cartridges in a low state, consider getting replacement cartridges to avoid possible printing delays. You do not need to
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    72 Chapter 7 Manage cartridges ENWW
  • HP DeskJet 4100e | User Guide - Page 79
    8 Web Services ● What are Web Services? ● Set up Web Services ● Remove Web Services ENWW 73
  • HP DeskJet 4100e | User Guide - Page 80
    What are Web Services? The printer offers innovative, web-enabled solutions that can help you quickly access the Internet, obtain documents, and print them faster and with less hassle-and all without using a computer. NOTE: To use these web features, the printer must be connected to the Internet (
  • HP DeskJet 4100e | User Guide - Page 81
    update, and then restarts. Repeat the instructions above to set up Web Services. 5. When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup. To set up Web Services using the HP Smart app 1. On the app
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    embedded web server (EWS). For more information, see Open the embedded web server on page 35. 2. Click the Web Services tab, and then click Remove Web Services in the Web Services Settings section. 3. Click Remove Web Services. 4. Click Yes to remove Web Services from your printer. 76 Chapter 8 Web
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    9 Solve a problem This section contains the following topics: ● Get help from the HP Smart app ● Get help in this guide ● HP support ENWW 77
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    from the HP Smart app The HP Smart app provides alerts for printer issues (jams and other problems), links to help content, and options to contact support for additional assistance. Get help in this guide This section contains the following topics: ● Jams and paper-feed issues ● Cartridge issues
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    any whole sheets of paper, pull the paper with both hands gently. To clear a paper jam from the cartridge access area 1. Press the Cancel button ( ) to try to clear the jam automatically. If this does not work, complete the following steps to clear the jam manually. ENWW Get help in this guide 79
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    cartridge access area and remove them. To avoid tearing any whole sheets of paper, pull the paper with both hands gently. 6. If the carriage is in the center of the printer, slide it to the right, and then remove any paper or objects blocking the carriage path. 80 Chapter 9 Solve a problem ENWW
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    7. Close the cartridge access door. 8. Reconnect the power cord and any other cables to the rear of the printer, and then press the Power button ( ) to turn on the printer. To clear a paper jam in the document feeder 1. Lift the cover of the document feeder. 2. Gently pull the jammed paper out of
  • HP DeskJet 4100e | User Guide - Page 88
    clear the jam manually. 2. Press the Power button ( ) to turn off the printer. Then disconnect the power cord and any other cables from the rear of the printer. 3. Lower the input tray back into the printer, close the output tray extender, and then push the output tray into the printer. 4. Turn the
  • HP DeskJet 4100e | User Guide - Page 89
    paper-width guide does not bend the paper in the input tray. ● Do not force paper too far down in the input tray. ● Do not add paper while the printer is printing. If the printer is about to run out of paper, wait until the out of paper message appears before adding paper. Solve paper-feed problems
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    you get a cartridge problem message from the printer software or the HP Smart app that states at least one of the cartridges has a problem, do the following to identify whether a cartridge has a problem. 1. Remove the black cartridge and then close the cartridge access door. ● If the Ink Level icon
  • HP DeskJet 4100e | User Guide - Page 91
    free cloth. CAUTION: Be careful to wipe only the contacts, and do not smear any of the ink or other debris elsewhere on the cartridge. c. On the inside of the printer, locate the contacts for the cartridge. The printer contacts are the set of gold-colored bumps positioned to meet the contacts on the
  • HP DeskJet 4100e | User Guide - Page 92
    Original HP cartridges. If non-Original HP or refilled cartridges are installed, HP+ printers will not operate as expected. Fix problems with page not printing (unable to print) To resolve print issues (Windows) Make sure that the printer is turned on and that there is paper in the input tray. If
  • HP DeskJet 4100e | User Guide - Page 93
    marks next to Pause Printing or Use Printer Offline. d. If you made any changes, try to print again. 5. Verify that the printer is set as the default printer. To verify that the printer is set as the default printer a. Depending upon your operating system, do one of the following: ● Windows 10: From
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    or offline a. In System Preferences, click Printers & Scanners . b. Click the Open Print Queue button. c. Click a print job to select it. Use the following buttons to manage the print job: ● Delete: Cancel the selected print job. ● Hold: Pause the selected print job. 88 Chapter 9 Solve a problem
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    levels on page 65. If the cartridges are low on ink consider replacing them. 5. Align the cartridges. To align the cartridges a. Load letter or A4 unused plain white paper into the input tray. b. Open the printer software. For more information, see Open the HP printer software (Windows) on page 33
  • HP DeskJet 4100e | User Guide - Page 96
    , see Open the HP printer software (Windows) on page 33. c. In the printer software, click Print & Scan and then click Maintain Your Printer to access the printer toolbox. d. Click Clean Cartridges on the Device Services tab. Follow the onscreen instructions. 90 Chapter 9 Solve a problem ENWW
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    program is preventing your computer from connecting to the printer and find resolutions, use the HP online firewall troubleshooter . ● For more information about troubleshooting wireless network connection issues, visit the following website: www.hp.com/go/wirelessprinting. ENWW Get help in this
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    might be directed to the HP Mobile Printing website in another country/region or language. NOTE: If your mobile device does not support Wi-Fi, you are not able to use Wi-Fi Direct. 3. If the Wi-Fi Direct connection security for the printer is set to Manual, do one of the following to connect
  • HP DeskJet 4100e | User Guide - Page 99
    the same time, one or both of the Ink Level icons are blinking and the Ink Alert light is blinking. There is a problem with the indicated cartridges. Check for an error message in the HP Smart app or in the printer software and resolve it by following the on-screen instructions. The letter E and
  • HP DeskJet 4100e | User Guide - Page 100
    more information, see Change the default paper size detected by printer on page 17. The letter E and the number 3 are blinking. At the same time, the Resume light and the Ink Alert light are blinking. The carriage inside the printer has stalled. Open the cartridge access door and make sure the
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    the printer. If the problem persists, contact HP. Control panel ink error status Light behavior Cause and Solution One of the Ink Level icons without segment and the Error icon are One of the following might have occurred. blinking, and the Ink Alert light is on. ● The corresponding cartridge
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    securely. ● Make sure that you are using the correct HP cartridges for your printer. ● If the error persists, replace the cartridges. For information about how to replace cartridges, see Replace cartridges on page 67. One of the Ink Level icons without segment, the Error icon, and the Resume
  • HP DeskJet 4100e | User Guide - Page 103
    the Resume light are blinking. Cause and Solution The printer receives a printing job, and detects that there is no paper in the input tray. Load paper, and then press the Resume button ( ) to continue printing. For information about how to load paper, see Load media on page 10. ENWW Get help
  • HP DeskJet 4100e | User Guide - Page 104
    website at www.support.hp.com. HP online support provides a variety of options for help with your printer: Get troubleshooting assistance: Find information for resolving paper jams, network connection issues, print quality issues, printer errors, and more. Get software and drivers: Download software
  • HP DeskJet 4100e | User Guide - Page 105
    number and serial number (located inside the cartridge access door) Register printer By taking just a few minutes to register, you can enjoy quicker service, more efficient support, and product support alerts. If you did not register your printer while installing the software, you can register
  • HP DeskJet 4100e | User Guide - Page 106
    100 Chapter 9 Solve a problem ENWW
  • HP DeskJet 4100e | User Guide - Page 107
    you optimize your environmental footprint and empowering you to print responsibly-at home or in the office. For more detailed information about environmental guidelines that HP follows during the manufacturing process, see Environmental stewardship program on page 112. For more information about
  • HP DeskJet 4100e | User Guide - Page 108
    Save Mode Power usage is reduced while in Energy Save Mode. After initial setup of printer, the printer will enter Energy Save Mode after 5 minutes of inactivity. To change the Save Mode, and select the desired option. 4. Click Apply. 102 Chapter 10 HP EcoSolutions (HP and the Environment) ENWW
  • HP DeskJet 4100e | User Guide - Page 109
    international regulatory information for the HP DeskJet 4100e series are provided in this section. For additional specifications, see the printed documentation that came with the HP DeskJet 4100e series. This section contains the following topics: ● HP Company notices ● Specifications ● Regulatory
  • HP DeskJet 4100e | User Guide - Page 110
    reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of HP, except as allowed under the copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and
  • HP DeskJet 4100e | User Guide - Page 111
    is possible the output from the HP DeskJet 4100e series may be slightly distorted ● HP recommends using a USB cable less than or equal to 3 m (10 feet) in length to minimize injected noise due to potential high electromagnetic fields Input tray capacity ● Plain paper sheets (75 g/m2 [20lb]): Up to
  • HP DeskJet 4100e | User Guide - Page 112
    ● Cards: Up to 200 g/m² ● Photo Paper: Up to 300 g/m² (145 lb) Print specifications ● Print list of supported print resolutions, visit the product support website at www.support.hp.com. Cartridge yield ● Visit www.hp.com/go/learnaboutsupplies for more information on estimated cartridge yields.
  • HP DeskJet 4100e | User Guide - Page 113
    printer meets product requirements from regulatory agencies in your country/region. This section contains the following topics: ● Regulatory model number ● FCC statement ● Power cord instructions is encouraged to try to correct the interference by one or more of the following measures: ● Reorient or
  • HP DeskJet 4100e | User Guide - Page 114
    equipment. For further information, contact: Manager of Corporate Product Regulations, HP Inc, 1501 Page Mill Road, Palo Alto, CA 94304, U.S.A. received, including interference that may cause undesired operation. Power cord instructions Make sure your power source is adequate for the product voltage
  • HP DeskJet 4100e | User Guide - Page 115
    least one EU Member State and in Great Britain. The full EU and UK Declaration of Conformity can be found at the following website: www.hp.eu/ application outdoor might lead to interference issues with existing radio services. Visual display workplaces statement for Germany GS-Erklärung (
  • HP DeskJet 4100e | User Guide - Page 116
    be used in such a manner that the potential for human contact during normal operation is minimized. This product and any attached external antenna, if supported, shall be placed in such a manner to minimize the potential for human contact during normal operation. In order to avoid the possibility of
  • HP DeskJet 4100e | User Guide - Page 117
    Notice to users in Thailand (5 GHz) This radio communication equipment has the electromagnetic field strength in compliance with the Safety Standard for the Use of Radio Communication Equipment on Human Health announced by the National Telecommunications Commission. Notice to users in Mexico La
  • HP DeskJet 4100e | User Guide - Page 118
    ● Eco-Tips ● Paper ● Plastics ● European Union Commission Regulation 1275/2008 ● Safety data sheets ● Chemical substances ● EPEAT ● SEPA Ecolabel User Information (China) ● Recycling program ● HP inkjet supplies recycling program ● Power consumption ● China Energy Label for Printer, Fax and Copier
  • HP DeskJet 4100e | User Guide - Page 119
    printers include power management settings that help you control energy use. ● Discover more ways HP and our customers are reducing environmental impact at www.hp.com/ ecosolutions. 1 HP papers certified under FSC®C017543 or PEFC™TMPEFC/29-13-198. 2 Program availability varies. Original HP cartridge
  • HP DeskJet 4100e | User Guide - Page 120
    Program is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of charge. For more information, go to the following website: www.hp.com/recycle Power consumption HP printing and imaging equipment marked with the ENERGY STAR® logo is certified by
  • HP DeskJet 4100e | User Guide - Page 121
    certified imaging product model information is listed at: www.hp.com/go/energystar China Energy Label for Printer, Fax and Copier GB 21521 1 3 1 2 please contact your household waste disposal service, or go to http://www.hp.com/recycle. ENWW Environmental stewardship program 115
  • HP DeskJet 4100e | User Guide - Page 122
    , podem conter, ainda que em quantidades mínimas, substâncias impactantes ao meio ambiente. Ao final da vida útil deste produto, o usuário deverá entregá-lo à HP. A não observância dessa orientação sujeitará o infrator às sanções previstas em lei. Após o uso, as pilhas e/ou baterias dos produtos
  • HP DeskJet 4100e | User Guide - Page 123
    The Table of Hazardous Substances/Elements and their Content (China) 有害物质 部件名称 铅 汞 镉 六价铬 多溴联苯 (Pb) (Hg) (Cd) (Cr(VI)) (PBB) ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ X ◯ ◯ ◯ ◯ 打印系统 X ◯ ◯ ◯ ◯ 显示器 X ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ 驱动光盘 X ◯ ◯ ◯ ◯ 扫描仪 X ◯ ◯ ◯ ◯
  • HP DeskJet 4100e | User Guide - Page 124
    Taiwan Declaration of the Presence Condition of the Restricted Substances Marking hp.com/support To access the latest user guides or manuals for your product, go to hp.com/support. Select Find your product, and then follow the onscreen instructions. 118 Appendix A Technical information ENWW
  • HP DeskJet 4100e | User Guide - Page 125
    of the product. Any attempt to service or replace this battery should be performed by a qualified service technician. Battery notice for Brazil A bateria Battery Take-Back Notice HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries.
  • HP DeskJet 4100e | User Guide - Page 126
    120 Appendix A Technical information ENWW
  • HP DeskJet 4100e | User Guide - Page 127
    feeding 83 paper-feed problems, troubleshoot 83 power troubleshoot 92 power input, locating 3 print Print Anywhere 48 specifications 106 troubleshoot 92 printer control panel locating 2 printer software (Windows) about 34 opening 33, 34 R rear access illustration 3 recycle ink cartridges 114
  • HP DeskJet 4100e | User Guide - Page 128
    multiple pages are picked 84 paper not picked up from tray 83 paper-feed problems 83 power 92 print 92 skewed pages 83 V view network settings 8 W warranty 99 Webscan 59 Windows system requirements 105 122 Index ENWW
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User Guide
HP DeskJet Plus
4100
e
All-in-One series